onboarding specialist

Decklaration

<div>
 
 
 1Now
 
 is a SaaS-based Fleet Management Solution built for car rental businesses. We help owners boost revenue, reduce Turo commission fees, and streamline operations through features such as custom rental websites, secure driver verification, automated rental agreements, and powerful fleet analytics.
 
 
 
 We are looking for an
 
 Onboarding Specialist
 
 who can help new clients successfully set up and start using our platform while ensuring a smooth onboarding experience and ongoing support.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Set up and verify new client accounts, including business details and platform configuration.
 
 </li>
 </ul>
 <ul>
 <li>
 Upload and configure fleet data, pricing rules, booking policies, and availability settings.
 
 </li>
 </ul>
 <ul>
 <li>
 Enable and verify insurance integrations such as RentalCover, Bonzah, or other supported providers.
 
 </li>
 </ul>
 <ul>
 <li>
 Configure payment gateways, taxes, deposits, and refund workflows to ensure smooth transactions.
 
 </li>
 </ul>
 <ul>
 <li>
 Connect and test system integrations including Turo, SMS, email, CRM, and analytics tools.
 
 </li>
 </ul>
 <ul>
 <li>
 Conduct onboarding calls and train clients on how to effectively use the platform.
 
 </li>
 </ul>
 <ul>
 <li>
 Perform QA checks and run test bookings before the client goes live.
 
 </li>
 </ul>
 <ul>
 <li>
 Provide post-launch support during the first 30 days to ensure smooth activation and retention.
 
 </li>
 </ul>
 <ul>
 <li>
 Respond to client queries and coordinate with internal teams to resolve setup or technical issues.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 6 Months to 1 year of experience in client onboarding, implementation, customer success, or support roles in a SaaS environment.
 
 </li>
 </ul>
 <ul>
 <li>
 Strong understanding of system configurations, integrations, and troubleshooting.
 
 </li>
 </ul>
 <ul>
 <li>
 Good communication skills with the ability to guide and train clients.
 
 </li>
 </ul>
 <ul>
 <li>
 Detail-oriented with strong organizational and problem-solving skills.
 
 </li>
 </ul>
 <ul>
 <li>
 Experience working with CRM tools or SaaS platforms is a plus.
 
 </li>
 </ul>
 <ul>
 <li>
 Ability to manage multiple onboarding processes and client interactions.
 </li>
 </ul>
</div>

Onboarding Specialist

Behavior Frontiers

<div>Behavior Frontiers is an industry leader in ABA (Applied Behavior Analysis) treatment for autism and other special needs. We are on a continuous journey to explore, assess, and develop only the highest quality ABA treatments and solutions delivered by best-in-class clinical professionals. We are seeking enthusiastic individuals who are ready to embark on a meaningful journey in one of the fastest growing fields in healthcare. Our Onboarding Assistant position plays a critical role in our company and we need an individual with excellent customer service skills, detail oriented, ability to multi-task and a knowledge of Microsoft Office applications.
Availability: Full - Time (Monday - Friday 40 hours a week) 
Location: El Segundo, CA (In-Person) 
Compensation: $21.00 - $23.00 per/hour DOE<div>
How will you help create a World Without Limits:</div><div><ul><li>
Facilitate onboarding processes and coordinate with new hires to ensure a seamless and welcoming experience from offer acceptance to training.</li><li>
Effectively interface and communicate with all departments, including Recruitment, HR, IT, Training, and Client Services, regarding the status of new hires.</li><li>
Maintain a high level of attention to detail while managing numerous small but critical tasks, including accurate data entry of personal identifiers, credentials, and HR-related information within the system.</li><li>
Take on and implement any newly added requirements as needed to remain compliant with insurance or state guidelines and expectations.</li><li>
Set up new hire accounts, manage the onboarding tracker, and assign tasks as needed.</li><li>
Conduct welcome calls with new hires and send a welcome email outlining onboarding task due dates.</li><li>
Ensure the timely submission of all required onboarding documents by new hires.</li><li>
Guide new hires on navigating systems, resources, and policies.</li><li>
Monitor new hire checklist items for full completion and provide trouble shooting support as needed.</li><li>
Facilitate background checks and child abuse registry clearances, follow up with the vendors as needed, and ensure compliance with state regulations.</li><li>
Conduct SAMS, OIG, and Medicaid exclusion checks</li><li>
Coordinate the TB test process to ensure compliance with external payor requirements.</li><li>
Verify the employment eligibility of all new hires by completing E-Verify and updating the I-9 form accordingly.</li><li>
Assist in the development and implementation of new initiatives and programs.</li><li>
Support company-wide projects as needed, ensuring alignment with team goals and objectives.</li><li>
Execute all aspects of provider certifications, including initial appointments and reappointments</li><li>
Any other duties as assigned.</li></ul></div><div>
Qualifications and Skills:</div><ul><li>
Superior attention to detail</li><li>
Excellent organizational skills with a strong ability to multi-task and navigate multiple systems simultaneously in a fast-paced environment.</li><li>
Ability to support staff company wide</li><li>
Proficiency in self-managing time and priorities</li><li>
Excellent customer service &ndash; must have superior communication skills over the phone and via email</li><li>
Collaborative attitude with team-oriented outlook</li><li>
Ability to build strategic working relationships</li><li>
At least one year of onboarding/HR experience</li><li>
Bachelor's Degree preferred, but not necessary</li><li>
A professional, yet friendly demeanor</li><li>
Knowledge of Microsoft Office applications (e.g. Word, Excel, Outlook)</li><li>
Experience working daily in different applicant tracking and human resources information systems</li><li>
Familiarity with Jobvite, Monday.com and OnePoint is a plus</li></ul>
Why Behavior Frontiers is perfect for you:<ul><li>
Competitive pay with optional On-demand paychecks thru DailyPay - get paid on your own schedule!</li><li>
401K Plan with company match after 6 months of employment</li><li>
Paid Personal Time Off</li><li>
Paid Sick Leave</li><li>
Medical, Dental and Vision insurance</li><li>
Opportunities for career advancement</li><li>
Performance and promotion raises</li><li>
Paid mileage &amp; drive time</li><li>
Free Telehealth: Free access to a doctor via telehealth for you and your dependents with no limits and no co-pays</li><li>
Free Telehealth Mental Health: Free access to a mental health counselor via telehealth for you and your dependents (over age 13) with no limits or co-pays</li><li>
Employee Assistance Program: Free access to some support services (financial, legal, counseling, etc.)</li><li>
Fitness: Discounted monthly gym membership to 12,000 gym locations nationwide, as well as free access to workout videos</li><li>
Deals: Exclusive discounts and savings to 500+ companies and more!</li><li>
Travel: Discounts on travel essentials including hotels, rental cars, flights, excursions, and more!</li><li>
Lab Testing Discounts: 10-80% off costs of routine lab work</li><li>
New Benefits Rx: Discounts on prescription medications from 10-80% at 60,000 locations nationwide</li></ul>
Why work for Behavior Frontiers? Visit our benefits &amp; perks page to learn more!
Behavior Frontiers is an Equal Opportunity Employer and will consider for employment all qualified applicants in a manner consistent with the requirements of the applicable federal, state and local laws.</div>

Whitney M. Young Jr. Health Center, Inc.

<div>Description:

GENERAL RESPONSIBILITIES:
The Onboarding Specialist guides new hires through a seamless onboarding process, ensuring their successful integration into our organization. They manage the end-to-end process, including paperwork, system setups, orientation and training.
SPECIFIC RESPONSIBILITIES:<ul><li>
Acts as the central point of contact for the Human Resources Office, including walk-ins, calls-ins, and correspondences from employees, managers, and third parties.</li><li>
Coordinates the new hire onboarding process including, but not limited to, accurate completion of the pre-employment background checks, health clearances and appropriate paperwork</li><li>
Works closely with the HR team and other departments to ensure a smooth and positive onboarding experience</li><li>
Ensures compliant Paylocity onboarding for new hires, including I-9 and E-Verify processing</li><li>
Assists with the coordination, scheduling/notification of new employee orientation, as well as presenting on HR topics.</li><li>
Reviews and responds to employees regarding policy, procedure and other human resources related inquiries.</li><li>
Prepares and updates employee security/access badges</li><li>
Maintains confidential personnel files and conducts file audits to ensure compliance with local, state and federal regulations, i.e. JCAHO, OASAS, NYSDOH, Affirmative Action, etc.</li><li>
Tracks employee data to ensure timely submission of employee physicals, BLS, professional licenses, Infection Control certifications, provider contracts.</li><li>
Processes employee benefits paperwork.</li><li>
Assists employees with completing benefits paperwork and resolving insurance issues.</li><li>
Performs general office duties including, word processing, typing, preparing correspondence, filing, photocopying, handling mail and other office machines.</li><li>
Supports recruiting efforts by following-up on leads and guiding candidates through hiring process, responding to job inquiries from internal and external candidates, doing pre-screening of applicants for some positions and attend job fairs</li><li>
Supports Managers with policy interpretation and administration, as directed.</li><li>
Demonstrates excellence in both internal and external customer service.</li><li>
Understands and is able to effectively communicate HIPAA compliance, corporate compliance and client confidentiality.</li><li>
Ensures and/or remains in compliance with local, state, and federal regulation, i.e. DHHS HRSA and NYSDOH, and all accreditation standards (e.g. Joint Commission and NCQA-PCMH).</li><li>
Adheres to the National Patient Safety Goals as defined by the Joint Commission and Whitney M. Young Jr. Health Center.</li><li>
Completes other duties as assigned.</li></ul>
Requirements:

MINIMUM QUALIFICATIONS:
Associate degree with a minimum of one (1) year Human Resources experience with progressive responsibilities, or High School Diploma with at least three (3) years of Human Resources experience. Computer proficiency in Microsoft Office Suite and Adobe. Excellent verbal, written, and interpersonal communication skills.
PREFERRED QUALIFICATIONS:
Bachelor&rsquo;s degree with course work in business administration, human resources, or comparable field. Ability to work with senior management. Proficient in HRIS platform. Experience in a healthcare setting. At least four (4) years of progressive experience in a business environment performing human resource administrative duties. 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.
Salary range: $24.00 - $27.00 hourly</div>

Onboarding Specialist (Req 101074)

Taager

<div>About Taager 
Taager is the first B2B startup specialized in supporting social sellers. We are democratizing the social e-commerce space by enabling entrepreneurs &mdash; whether beginners or experienced ones, to sell online without capital, inventory, or operational experience. We handle product selection, storage, logistics, payment collection, and customer service on behalf of our merchants.

Launched in 2019 with a team of just 8 people, we&rsquo;ve grown to over 350 employees across Egypt, Saudi Arabia, the UAE, and more recently Morocco. Today, we serve over 34,000 social commerce sellers, offering access to more than 2,500 high-potential products.

Our teams are driven by our mission and deeply motivated to provide the best experience for our sellers. With a commitment to quality and operational excellence, we&rsquo;re transforming the social commerce landscape in the MENA region. 

Our Mission 
To empower anyone to start and grow their own e-commerce business.

Our Vision 
We envision a world where anyone can sell online, earn a living, and even build wealth &mdash; all within a simple, low-risk environment. A world where the magic of technology is made accessible to the most talented merchants. 

Why Join Taager?
<ul>
<li>Work in an international environment with team members from over 10 nationalities.</li>
<li>Attractive compensation plan based on performance and scalability.</li>
<li>Strong focus on continuous learning, development, and internal promotions.</li>
<li>Join a team of ambitious, kind, and talented individuals.</li> 
</ul>
Role Summary:

We are seeking a highly organized, empathetic, and results-driven Onboarding Specialist to join our Account Management team. You will be the first dedicated point of contact for our new sellers, guiding them through a seamless and efficient onboarding journey. Your mission is to accelerate time-to-value, build strong foundational relationships, and set sellers up for long-term success on the Taager platform. Success in this role directly impacts seller retention, satisfaction, and initial growth. 

What will you do:
<ul>
<li>End-to-End Onboarding Execution:
<ul><li>Own the onboarding process for a portfolio of new sellers from sign-up to &quot;first successful sale&quot; and handover to their long-term Account Manager.</li>
<li>Conduct personalized kick-off calls and training sessions to welcome sellers, set expectations, and explain Taager&rsquo;s ecosystem, tools, and processes.</li>
<li>Guide sellers through platform setup, catalog integration, and initial inventory listing.</li>
</ul></li><li>Seller Education &amp; Enablement:
<ul><li>Develop and deliver clear training on using Taager&rsquo;s seller dashboard, understanding analytics, and navigating operational workflows (e.g., order fulfillment, returns).</li>
<li>Create and curate helpful resources, checklists, and tutorial videos to support self-service learning.</li>
</ul></li><li>Relationship Building &amp; Communication:
<ul><li>Proactively communicate with new sellers via email, chat, and video calls, providing a white-glove experience.</li>
<li>Build trust and rapport, acting as a knowledgeable advisor to address questions and overcome initial hurdles.</li>
</ul></li><li>Process Optimization &amp; Insights:
<ul><li>Track and report on key onboarding metrics (e.g., time to first sale, activation rate, initial NPS).</li>
<li>Identify bottlenecks in the onboarding funnel and collaborate with Product, Sales, and Account Management teams to streamline and improve the process.</li>
<li>Serve as the &quot;voice of the new seller,&quot; providing feedback to internal teams to enhance platform usability and support materials.</li>
</ul></li><li>Handover to Account Management:
<ul><li>Ensure a smooth, warm handoff to the seller&rsquo;s dedicated Account Manager, providing comprehensive notes on the seller&rsquo;s business, potential, and any specific needs.</li>
</ul>
</li></ul>What will make you successful: 

<ul>
<li><div><ul><li>2-4 years of experience in onboarding, customer success, account management, or training, preferably in a B2B SaaS, e-commerce, or marketplace environment.</li>
<li>Proven track record of managing multiple clients/projects simultaneously with a high attention to detail.</li>
<li>Exceptional Communication: Fluent in Arabic and English (written and spoken). Ability to explain complex processes simply and with patience.</li>
<li>Empathy &amp; Service Orientation: A natural helper who enjoys teaching and empowering others.</li>
<li>Organizational Prowess: Excellent project and time management skills. You thrive on creating order and ensuring nothing falls through the cracks.</li>
<li>Problem-Solving: Ability to troubleshoot issues independently and collaborate with technical teams when needed.</li>
<li>Tech-Savvy: Quick to learn new software platforms. Experience with CRM systems (e.g., Salesforce, HubSpot), project management tools, and e-commerce platforms is a plus.</li>
<li>Data-Driven: Comfortable using data to guide decisions and measure success.</li></ul></div></li></ul></div>

Onboarding Specialist - Egypt

jamf

<div><div>At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.</div> 
What you'll do at Jamf:

The Customer Onboarding Specialist supports new customers as they begin using the product, helping them feel confident, informed, and set up for success. This role is ideal for someone who enjoys working with customers, learning software products, and providing clear, friendly guidance. With training and mentorship, the Specialist will lead onboarding activities, deliver product walkthroughs, and support solution setup while developing deep product knowledge over time. 


For those candidates who live near a Jamf office, you may be expected to work periodically in-office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. 


What you can expect to do in this role:
<ul>
<li>Independently welcome new customers and support them through initial onboarding engagements</li>
<li>Lead live product walkthroughs and onboarding sessions, adapting content and pace to what each customer needs to be successful</li>
<li>Learn the product in depth and confidently explain core features, workflows, and best practices</li>
<li>Manager solution setup and configuration engaging guidance from senior team members on complex or non-standard scenarios</li>
<li>Gather customer goals and questions to design onboarding experiences reflecting each customer's unique environment and priorities</li>
<li>Partner with Customer Success, Support, and Implementation teams to ensure seamless handoffs at each stage of the customer lifecycle</li>
<li>Serve as the primary day-to-day onboarding coordinator determining when to connect customers with the right internal resources and subject matter experts at the right time</li>
<li>Apply foundational change management awareness to help customers understand adoption milestones and what to expect throughout the onboarding journey</li>
<li>Track onboarding activities, milestones, and customer feedback in internal systems</li>
<li>Identify and resolve common customer questions or challenges independently and escalate when appropriate</li>
<li>Contribute to onboarding documentation, templates, and learning resources</li>
<li>#LI-Remote</li></ul> 


What we are looking for:
<ul>
<li>Minimum of 2 years of experience in a customer facing role (customer support, customer success, onboarding, training, or similar) (Required)</li>
<li>Experience working with software or technology products (Preferred)</li>
<li>Exposure to CRM or customer tools (e.g., Salesforce, Zendesk, Gainsight, or similar) is a plus</li>
<li>Strong communication skills with a friendly, professional approach</li>
<li>Comfort speaking with customers via video calls, email, and chat</li>
<li>Ability to learn new software tools and concepts quickly</li>
<li>Organized and detail-oriented, with the ability to manage multiple tasks</li>
<li>Problem solving mindset and willingness to ask questions and seek guidance</li>
<li>Collaborative team player with a customer-first attitude</li>
<li>2 Year / Associate's or Bachelor's degree in Business, Communications, Information Systems, Marketing, Education or a related field (Required)</li>
<li>Introductory Customer Success or Customer Support Certifications (Preferred)</li>
<li>Basic onboarding, enablement or training certifications (Preferred)</li>
<li>A combination of relevant experience and education may be considered
<ul><li>Equivalent experience in customer-facing roles (support, training, hospitality, etc,) may be considered in place of a degree</li></ul></li> 
</ul>
SECURITY AND PRIVACY REQUIREMENTS
<ul>
<li>Participation in ongoing security training is mandatory</li>
<li>Established security protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches</li>
<li>Acknowledging the Jamf Code of Conduct, where applicable security and privacy policies can be found, is a requirement of all roles at Jamf</li></ul> 


How we help you reach your best potential:
<ul>
<li>Named a 2025 Best Companies to Work For by U.S. News</li>
<li>Named a 2025 Newsweek America's Greatest Workplaces for Gen Z</li>
<li>Named a 2024 Best Technology Company to Work For by U.S. News</li>
<li>Named one of Forbes Most Trusted Companies in 2024</li>
<li>Named a 2024 Best Companies to Work For by U.S. News</li>
<li>Named a 2024 Newsweek America's Greatest Workplaces for Parents &amp; Families</li>
<li>Named a 2024 PEOPLE Companies That Care by PEOPLE&reg; and Great Place To Work&reg;</li>
<li>We train and we then we give you the room to grow. We offer a clear and defined customer support career path, but our Jamfs also choose to explore horizontal career growth to discover new interests and opportunities.</li>
<li>Our Support teams are the technical experts solving problems big and small for our loyal customer base. Tech support is human support and you will know you are making a real and meaningful impact for our more than 75,000 global customer base.</li>
<li>Our customers are some of the most loyal in the world. We put people over profits &ndash; which is why our customers keep coming back to us!</li>
</ul><div>
What it means to be a Jamf? 
We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace.
Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly.
Above it all, waves our banner of #OneJamf &ndash; and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. 

What does Jamf do? 
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security &ndash; anytime, anywhere &ndash; to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf 


Jamf is committed to creating an inclusive &amp; supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@jamf.com</div></div>

Customer Onboarding Specialist

Pilgrim's

<div>Description 
 
 
Onboarding Specialist &ndash; Bilingual English/Spanish 
At Pilgrim&rsquo;s, Safety Is A Condition, which means the safety of our team members comes first - always. 
Help new team members succeed from day one! At Pilgrim&rsquo;s, we believe safety and growth go hand in hand. As an Onboarding Specialist in Cold Spring, MN, you&rsquo;ll play a vital role in welcoming new hires, guiding them through their first 60 days, and ensuring they have the tools and confidence to thrive in their roles. 
Responsibilities:<ul><li>
Ensure new hires meet all safety policies and expectations.
</li><li>Manage the onboarding experience from day 1 through 60 days or until qualification.
</li><li>Provide hands-on training on the production floor (90&ndash;95% of your time).
</li><li>Track and evaluate training progress, attendance, and qualification status.
</li><li>Foster positive relationships between new hires and supervisors.
</li><li>Assist with monthly Alchemy training and provide administrative support.
</li><li>Collaborate with HR and Operations to ensure successful onboarding.
</li><li>Participate in HR and company committees.</li><li>
Other duties as assigned.</li></ul> 
What You&rsquo;ll Need:<ul><li>
Education: High school diploma or equivalent required; college coursework in HR or Communications preferred.</li><li>
Experience: Previous training experience preferred; positive and motivated attitude.</li><li>
Skills: Bilingual English/Spanish required. Strong communication skills and professional demeanor; ability to work in hot/cold environments and stand for long periods; excellent organizational and time management skills; flexible schedule (including weekends as needed); independent, confident, and reliable with great attendance.</li></ul> 
Why Work for Pilgrim&rsquo;s?<ul><li>
Schedule: Night shift, Sunday-Thursday with occasional weekends and holidays;</li><li>
Benefits: Vision, Medical, and Dental coverage begin after 60 days of employment;</li><li>
Paid Time Off: Sick leave, vacation, company-observed holidays or, any other statutorily required paid leave;</li><li>
401(k): company match begins after the first year of service and follows the company vesting schedule;
</li><li>Base hourly salary of $25.20/hr;</li><li>
Career Development: Our company is dedicated to supporting professional growth by offering continuous learning opportunities and a focus on career growth through various learning and development programs;</li><li>
Better Futures</li></ul> 
The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct drug, alcohol, and background checks for all new team members post-offer and prior to the start of employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work. 
About us: Pilgrim&rsquo;s is a leading global food company with more than 62,000 team members worldwide. The company processes, prepares, packages, and delivers fresh, frozen, and value-added food products for customers in more than 100 countries. Pilgrim&rsquo;s operates protein processing plants and prepared foods facilities in 14 states, Puerto Rico, Mexico, the U.K, the Republic of Ireland and continental Europe. 
Our mission: To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future for all of our team members. 
Our core values are: Availability, Determination, Discipline, Humility, Ownership, Simplicity, Sincerity 
EOE, including disability/vets 
Unsolicited Assistance: JBS and its companies do not accept unsolicited assistance from any recruitment vendors for any of our open jobs. All resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee at JBS and its companies or via the applicant tracking system, in any form without a valid written request and search agreement previously approved by HR, will be solely owned by JBS and its companies. No fees will be paid should the candidate be hired by JBS and its companies because of an unsolicited referral.</div>

Onboarding Specialist - Bilingual Spanish

PSI Services LLC

<div>Title: Training &amp; Systems Onboarding specialist

Location: US Remote

Salary: $65-$76K

About PSI

Join Us at PSI - Where You Belong, Grow, and Thrive!

At PSI, we believe that people achieve their best when they feel they truly belong. That&rsquo;s why fairness and opportunity are at the heart of everything we do - not just words, but values deeply embedded in our culture and the full employee experience.

We&rsquo;re proud to foster an environment where everyone is supported to reach their full potential. From your first day through every step of your journey with us, you&rsquo;ll feel the difference in how we work, grow, and succeed together.

What You Can Expect From Us - We know that great work starts with feeling valued. That&rsquo;s why we&rsquo;ve benchmarked all our roles against local market rates and why you&rsquo;ll always see salary details in our job postings. We believe in transparency, and we want you to feel confident that your next move aligns with your expectations.

Position Summary

The Training &amp; Systems Enablement Specialist is responsible for onboarding new sites and delivering comprehensive training solutions in support of organizational initiatives, including site conversions, system implementations, and broader organizational integration efforts. This role facilitates new hire onboarding, technical systems training, continuing education, and specialized product training while ensuring employees are equipped to successfully navigate evolving processes, proctoring requirements, and software platforms.

Key Responsibilities

Training Delivery &amp; Facilitation
<ul>
<li>Facilitate instructor-led and virtual training sessions, onboarding and integrating ETS/STN sites into PSI systems, technical systems training, continuing education, and specialized product training (e.g., Praxis, TOEFL and GRE)</li>
<li>Deliver targeted training to both ETS and PSI employees impacted by site conversions, system updates, and new programs integration initiatives</li>
<li>Ensure consistent, high-quality training experiences across multiple locations and audiences</li>
</ul>
Systems &amp; Integration Training
<ul>
<li>Lead training efforts to all employees related to technical and system implementations, site conversions, and Odyssey integration initiatives</li>
<li>Support employees in adapting to new workflows, tools, and compliance requirements during periods of change and integration</li>
</ul>
Training Needs Analysis
<ul>
<li>Assess training needs for impacted sites and through collaboration with leadership</li>
<li>Identify skill gaps and recommend targeted training solutions aligned with operational and integration goals</li>
</ul>
Program Support &amp; Continuous Learning
<ul>
<li>Support ongoing continuing education initiatives to reinforce knowledge transfer</li>
<li>Provide refresher training and just-in-time learning resources for evolving systems, processes, and product updates</li>
<li>Monitor learner progress via LMS systems, and provide learning systems reports</li>
</ul>
Other Ad-Hoc Support
<ul>
<li>Partner with operations, leadership, and project teams to align training with site conversion and integration timelines</li>
<li>Support ad-hoc training implementation plans, special projects, and other Odyssey integration initiatives</li>
</ul>
Qualifications
<ul>
<li>Bachelor&rsquo;s degree in Training &amp; Development, Education, Business, or related field (or equivalent experience)</li>
<li>3&ndash;5+ years of experience in training delivery, technical training, or systems training</li>
<li>Experience supporting system implementations, site conversions, or organizational integration initiatives preferred</li>
<li>Experience delivering product-specific or certification-related training strongly preferred</li>
<li>Strong facilitation and presentation skills across diverse audiences</li>
<li>Ability to quickly learn and train on new systems, tools, and product offerings</li>
</ul>
Core Competencies
<ul>
<li>Training Facilitation and Engagement</li>
<li>Technical and Systems Training</li>
<li>Product Knowledge and Application</li>
<li>Managing Change and Integration Support</li>
<li>Communication &amp; Collaboration</li>
</ul>
Benefits &amp; Culture

Alongside a competitive salary, we offer a comprehensive benefits package designed to support your well-being, your future, and your sense of purpose:
<ul><li>Retirement Benefits: 401(k), pension, or country-specific retirement plans with employer contributions</li>
<li>Generous Time Off: Enhanced paid time off/annual leave policies</li>
<li>Health &amp; Wellbeing Coverage: Medical insurance tailored to your region, plus:</li>
<li><ul><li>US: Dental, vision, life, and short-term disability insurance</li>
<li>UK: Medical cashback plan including dental, vision, and income protection</li>
</ul></li><li>Flexible Spending Accounts (US)</li>
<li>Employee Assistance Program (EAP): Confidential support whenever you need it</li>
<li>Work-Life Balance: We understand life happens outside of work, and we fully support flexibility</li>
<li>Wellness Culture: Regular global wellness initiatives to help you stay healthy and inspired</li>
<li>Future Planning: Tools and support to help you grow personally and professionally</li>
<li>Giving Back: Enjoy a Volunteer Day each year and opportunities to support our communities and industry</li>
</ul>
At PSI, we&rsquo;re more than just a workplace - we&rsquo;re a global team driven by shared values and real impact. If you're ready to be part of a company that&rsquo;s committed to your growth and well-being, we&rsquo;d love to hear from you.</div>

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