onboarding specialist

iSchool

<div>iSchool is looking for an enthusiastic and detail-oriented Onboarding Specialist to support our mission of delivering an exceptional onboarding experience for new employees. The Onboarding Specialist will play a crucial role in ensuring that new hires are effectively integrated into our company culture and equipped with the necessary tools for success. This position involves coordinating onboarding activities, conducting orientation sessions, and providing ongoing support to new employees as they transition into their roles. 
 
Key Responsibilities:<ul>
<li>
Manage the end-to-end onboarding process for new tutors and teachers.</li>
<li>Conduct orientation sessions to familiarize new tutors with company policies, culture, and their specific roles.</li>
<li>Create and maintain onboarding materials and resources to support new tutors.</li>
<li>Work closely with various departments to coordinate training schedules and ensure seamless onboarding.</li>
<li>Act as a primary point of contact for new tutors, answering questions and addressing concerns throughout the onboarding process.</li>
<li>Gather feedback from new tutors regarding their onboarding experience and make recommendations for continuous improvement.</li>
<li>Assist in hiring new tutors.</li>
</ul>
Requirements<ul>
<li>
Minimum a year of experience in onboarding and tech recruitment, or a related area.</li>
<li>Strong background in the Tech Field.</li>
<li>Strong interpersonal and communication skills, both written and verbal.</li>
<li>Bachelor&rsquo;s degree in Computer Science or a related field.</li>
<li>Ability to manage multiple tasks and prioritize effectively.</li>
<li>Ability to work collaboratively in a fast-paced environment.</li>
</ul>
Benefits<ul>
<li>Compatible Salary.</li>
<li>Incentives.</li>
<li>Social and Medical Insurance.</li>
<li>Learning &amp; Development Opportunities.</li></ul></div>

Onboarding Specialist

Deloitte

<div>
 
 Role - Executive - Onboarding Specialist (On Randstad Payroll for 1 year)
 
 
 
 
 
 
 Your potential, unleashed.
 
 
 
 
 
 
 India&rsquo;s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.
 
 
 
 
 
 At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.
 
 
 
 
 
 
 Your work profile
 
 
 
 
 
 
 As
 
 an Executive/Sr Executive
 
 , you&rsquo;ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 We are looking for a detail-oriented and proactive Junior Onboarding Coordinator to assist in managing the onboarding formalities for new hires.
 </li>
 <li>
 The ideal candidate will ensure a smooth and positive experience for new employees by coordinating documentation, guiding them through required processes, and supporting the HR team in various onboarding activities.
 </li>
 <li>
 Coordinate and manage onboarding formalities for new employees, including collection and verification of required documents.
 </li>
 <li>
 Schedule and facilitate orientation sessions and induction programs.
 </li>
 <li>
 Assist new hires with completing paperwork such as contracts, NDAs, and policy acknowledgments.
 </li>
 <li>
 Ensure compliance with company policies and legal requirements during onboarding.
 </li>
 <li>
 Maintain accurate and up-to-date records of onboarding documents and employee information in HR systems.
 </li>
 <li>
 Communicate onboarding status updates to relevant stakeholders.
 </li>
 <li>
 Provide timely support and answer queries from new employees regarding onboarding procedures.
 </li>
 <li>
 Collaborate with HR, IT, and other departments to ensure smooth access to systems, tools, and workspace for new hires.
 </li>
 <li>
 Assist in continuous improvement of onboarding processes and documentation.
 </li>
 </ul>
 
 
 
 
 
 Desired Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources, Business Administration, or related field preferred.
 </li>
 <li>
 Prior internship or experience in HR or administrative roles is a plus.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
 </li>
 <li>
 Ability to handle sensitive information confidentially.
 </li>
 <li>
 A proactive and service-oriented mindset
 </li>
 </ul>
 
 
 
 
 
 Location and way of working
 
 
 <ul>
 <li>
 Base location: Bengaluru
 </li>
 </ul>
 
 
 
 
 
 Your role as an Executive/Sr Executive
 
 
 
 
 
 
 We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.
 
 
 
 
 
 In addition to living our purpose, Senior Executive across our organization must strive to be:
 
 
 
 
 <ul>
 <li>
 Inspiring - Leading with integrity to build inclusion and motivation
 </li>
 <li>
 Committed to creating purpose - Creating a sense of vision and purpose
 </li>
 <li>
 Agile - Achieving high-quality results through collaboration and Team unity
 </li>
 <li>
 Skilled at building diverse capability - Developing diverse capabilities for the future
 </li>
 <li>
 Persuasive / Influencing - Persuading and influencing stakeholders
 </li>
 <li>
 Collaborating - Partnering to build new solutions
 </li>
 <li>
 Delivering value - Showing commercial acumen
 </li>
 <li>
 Committed to expanding business - Leveraging new business opportunities
 </li>
 <li>
 Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization
 </li>
 <li>
 Effective communication &ndash; Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities
 </li>
 <li>
 Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for
 </li>
 </ul>
 
 the success of engagement(s)
 
 <ul>
 <li>
 Managing change - Responding to changing environment with resilience
 </li>
 <li>
 Managing Quality &amp; Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
 </li>
 <li>
 Strategic Thinking &amp; Problem Solving - Applying strategic mindset to solve business issues and complex problems
 </li>
 <li>
 Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte
 </li>
 <li>
 Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.
 </li>
 </ul>
 
 
 
 
 
 How you&rsquo;ll grow
 
 
 
 
 
 
 
 
 Connect for impact
 
 
 
 
 Our exceptional team of professionals across the globe are solving some of the world&rsquo;s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.
 
 
 
 
 
 
 
 Empower to lead
 
 
 
 
 You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.
 
 
 
 
 
 
 
 Inclusion for all
 
 
 
 
 At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.
 
 
 
 
 
 
 
 Drive your career
 
 
 
 
 At Deloitte, you are encouraged to take ownership of your career. We recognize there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.
 
 
 
 
 
 
 Everyone&rsquo;s welcome&hellip; entrust your happiness to us
 
 
 
 
 
 
 Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here&rsquo;s a glimpse of things that are in store for you.
 
 
 
 
 
 
 Interview tips
 
 
 
 
 
 
 We want job seekers exploring opportunities at Deloitte to feel prepared, confident, and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organization and the business area you&rsquo;re applying to. Check out recruiting tips from Deloitte professionals.
 
 
 
</div>

Elite Group Holding

<div>
 
 The HR Onboarding Specialist is responsible for your role involves ensuring that new employee's transition smoothly into the company. Develop comprehensive policies and handbooks that explain company operations, ensuring new hires understand their rights, responsibilities, and expectations.
 
 
 
 
 
 DUTIES AND RESPONSIBILITIES:
 
 
 1. Welcoming newly hired employees and executing the engagement plan throughout the onboarding journey; managing the end-to-end onboarding process, ensuring a great experience for new employees and a smooth start into their roles.
 
 
 2. Ensure all the required documentation is successfully completed prior the joining date.
 
 
 3. Ensure proper communications are carried with relevant departments such as IT, Administration, Accounts, Department Heads, etc. about the joining of new employee for appropriate arrangements of facilities, credentials, etc.
 
 
 4. Ensure to inspect and verify the workstation and other facilities of the new joiner prior the joining date to confirm the smooth onboarding. As required, time to time coordinate with relevant departments.
 
 
 5. Track and arrange the work permit and visa stamp formalities for new hires in coordination with the PRO. Ensure the joining of new hire only after completing the legal compliance.
 
 
 6. Arrange the Training and Induction plan for new joiners in association with concern departments well in advance.
 
 
 7. As a part of induction, provide necessary explanation on job description, organization chart, companies under the group, policies and procedures, target and commission structure (as applicable) etc.
 
 
 8. Circulate the welcome note for the new joiner at the time of joining to properly introduce to various companies and departments.
 
 
 9. Introduce the new joiners to concern departments and employees at the early period of joining. Arrange for a visit to sister companies as required.
 
 
 10. Monitor the professional attitude &amp; behavior of the new joiner in the workplace in coordination with the department head and highlight for any abnormalities.
 
 
 11. Frequently communicate with the new joiner to confirm if they are comfortable and provided with necessary access to perform their duties well.
 
 
 12. Answer questions from new hires for their concerns. Help them to overcome possible problems or difficulties.
 
 
 13. Update employee master/profile with all relevant information of the new joiner.
 
 
 14. Ensure all relevant documents and details (such as personal, official, bank details, dependent, etc.) of new joiner are uploaded in the HR system for record keeping.
 
 
 15. Ensure the new joiners are acknowledged with their job description once a proper explanation has been provided.
 
 
 16. Arrange medical insurance for all employees in compliance to the UAE government laws and regulations. Timely apply medical insurance for the new joiner to refrain from penalties.
 
 
 17. Ensure employees who are applicable for workmen compensation are being processed in the allotted timeframe.
 
 
 18. Monitor and process employee end of service in accordance with the procedure and ensure the given timelines are followed accordingly.
 
 
 19. Conduct quick evaluation of the new joiner in coordination with the department head to confirm the designation parameters are met.
 
 
 20. Manage offboarding procedures such as handing over, exit clearance, exit interview, visa &amp; work permit cancellation, end of service calculations, insurance deletion, etc.
 
 
 21. Ensure all provided access and assets are withdrawn from the exiting employee in coordination with IT, Administration, Marketing, Accounts, HR, Department Head, etc.
 
 
 22. Ensure the exit clearance is verified in accordance to the Asset tracker and confirm the return of all items, credentials, etc.
 
 
 23. Ensure to comply with the legal regulations in coordination with PRO in order to smoothly complete the employee end of service formalities.
 
 
 24. Track the change status or the exit of the cancelled employee prior the grace period expires.
 
 
 25. Timely arrange the replacement for all end of service employees.
 
 
 26. Employee birthdays
 
 
 27. Liase the recruitment needs to the recruiter
 
 
 28. New joiner documentation
 
</div>

MOYASAR

<div>
 
 About Moyasar:
 
 
 
 
 
 Moyasar Financial Company is a Saudi fintech headquartered in Riyadh and licensed by the Saudi Central Bank (SAMA) to provide online payment services. Founded in 2015 by Saudi engineers with deep market understanding, Moyasar has built a secure, reliable, and efficient financial infrastructure that enables seamless electronic payment solutions for merchants of all sizes.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Guide new merchants and customers through the full onboarding journey, ensuring all steps are completed accurately and on time.
 </li>
 <li>
 Conduct KYC/KYB checks, verify identities, review business documents, and ensure compliance with regulatory requirements.
 </li>
 <li>
 Perform data validation, sanction screening, and risk checks using internal and external compliance tools.
 </li>
 <li>
 Work closely with AML, Compliance, and Risk teams to resolve discrepancies and review flagged applications.
 </li>
 <li>
 Communicate clearly with customers to explain onboarding requirements and collect any missing information.
 </li>
 <li>
 Maintain accurate and up-to-date customer data across CRM and onboarding systems.
 </li>
 <li>
 Identify onboarding bottlenecks and collaborate with Product and Operations teams to improve processes.
 </li>
 <li>
 Ensure merchant accounts are activated quickly and meet all fintech and e-commerce compliance standards.
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Information Technology, or a related field.
 </li>
 <li>
 1+ year of experience in onboarding, account management, or technical support.
 </li>
 <li>
 Fluent in both Arabic and English.
 </li>
 <li>
 Highly organized with a customer-first mindset.
 </li>
 <li>
 Strong collaboration skills across multiple teams.
 </li>
 <li>
 Experience in fintech, payments, SaaS, or e-commerce.
 </li>
 </ul>
</div>

Arrise

<div>Join us in Ras Al Khaimah, a great place to grow your career while enjoying a relaxed and welcoming lifestyle. 
What makes ARRISE different?<ul><li>
We&rsquo;re more than a company&mdash;we&rsquo;re a community of over 7,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.</li><li>
We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.</li><li>
We don&rsquo;t just build products&mdash;we build opportunities, invest in our people, and foster growth at every level.</li></ul> 
Role Description: 
 
The Onboarding Specialist is responsible for training and integrating new Dealers, Shufflers, and TV Presenters, ensuring they meet company standards in procedures, customer service, and professional appearance. This role involves conducting workshops, providing feedback, and collaborating with management to support employee development and performance. 
Key Responsibilities:<ul><li>
Maintaining the relationship with internal clients</li><li>
Active contribution to the company&rsquo;s development</li><li>
Operational activities</li><li>
Organizes workshop courses for Dealers, Shufflers and TV Presenters;</li><li>
Employee training on all gambling procedures and specifications;</li><li>
Training and strengthening customer service skills;</li><li>
Assigning responsibilities to new employees and ensuring that all staff provide high-quality customer service;</li><li>
Educating employees to ensure the maintenance of the company's standard for the visual image of the staff (hair/cut, make-up, nails, etc.);</li><li>
Providing feedback to employees and to Management;</li><li>
Coordination with Shift Managers, Team Managers and/or other departments to identify individual needs for employees.</li></ul> 
Required Qualifications and Skills:<ul><li>
High-School Diploma (University Degree is a plus).</li><li>
Minimum work experience of twelve months as Gameshow Host (at Pragmatic Play).</li><li>
Written and verbal communications skills Romanian/English (any other foreign language is a plus).</li><li>
Over 97% evaluations in the last 6 months.</li><li>
Without any Disciplinary Commissions</li><li>
Outstanding attendance.</li><li>
Calm communication skills and self-control.</li><li>
Focused and distributed attention.</li><li>
The ability to work with various types of personalities, characters, and cultures.</li></ul> 
What we offer in exchange:<ul><li>
Accommodation will be provided by the company</li><li>
Meal program (One Meal per shift)</li><li>
Transportation allowance</li></ul> 
Ready to Elevate Your Career? Join ARRISE Today!<div> 
#LI-DNI</div></div>

<div>
 
 
 Your potential, unleashed.
 
 
 
 
 
 
 
 India&rsquo;s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.
 
 
 
 
 At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.
 
 
 
 
 
 Your work profile
 
 
 
 
 
 
 As
 
 an Executive/Sr Executive
 
 , you&rsquo;ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 We are looking for a detail-oriented and proactive Junior Onboarding Coordinator to assist in managing the onboarding formalities for new hires.
 </li>
 <li>
 The ideal candidate will ensure a smooth and positive experience for new employees by coordinating documentation, guiding them through required processes, and supporting the HR team in various onboarding activities.
 </li>
 <li>
 Coordinate and manage onboarding formalities for new employees, including collection and verification of required documents.
 </li>
 <li>
 Schedule and facilitate orientation sessions and induction programs.
 </li>
 <li>
 Assist new hires with completing paperwork such as contracts, NDAs, and policy acknowledgments.
 </li>
 <li>
 Ensure compliance with company policies and legal requirements during onboarding.
 </li>
 <li>
 Maintain accurate and up-to-date records of onboarding documents and employee information in HR systems.
 </li>
 <li>
 Communicate onboarding status updates to relevant stakeholders.
 </li>
 <li>
 Provide timely support and answer queries from new employees regarding onboarding procedures.
 </li>
 <li>
 Collaborate with HR, IT, and other departments to ensure smooth access to systems, tools, and workspace for new hires.
 </li>
 <li>
 Assist in continuous improvement of onboarding processes and documentation.
 </li>
 </ul>
 
 
 
 
 
 Desired Qualifications
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources, Business Administration, or related field preferred.
 </li>
 <li>
 Prior internship or experience in HR or administrative roles is a plus.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
 </li>
 <li>
 Ability to handle sensitive information confidentially.
 </li>
 <li>
 A proactive and service-oriented mindset
 </li>
 </ul>
 
 
 
 
 
 Location and way of working
 
 
 <ul>
 <li>
 Base location: Hyderabad
 </li>
 </ul>
 
 
 
 
 Your role as an Executive/Sr Executive
 
 
 
 
 
 
 
 We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.
 
 
 
 
 
 In addition to living our purpose, Senior Executive across our organization must strive to be:
 
 
 
 
 <ul>
 <li>
 Inspiring - Leading with integrity to build inclusion and motivation
 </li>
 <li>
 Committed to creating purpose - Creating a sense of vision and purpose
 </li>
 <li>
 Agile - Achieving high-quality results through collaboration and Team unity
 </li>
 <li>
 Skilled at building diverse capability - Developing diverse capabilities for the future
 </li>
 <li>
 Persuasive / Influencing - Persuading and influencing stakeholders
 </li>
 <li>
 Collaborating - Partnering to build new solutions
 </li>
 <li>
 Delivering value - Showing commercial acumen
 </li>
 <li>
 Committed to expanding business - Leveraging new business opportunities
 </li>
 <li>
 Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization
 </li>
 <li>
 Effective communication &ndash; Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities
 </li>
 <li>
 Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for
 </li>
 </ul>
 
 the success of engagement(s)
 
 <ul>
 <li>
 Managing change - Responding to changing environment with resilience
 </li>
 <li>
 Managing Quality &amp; Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
 </li>
 <li>
 Strategic Thinking &amp; Problem Solving - Applying strategic mindset to solve business issues and complex problems
 </li>
 <li>
 Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte
 </li>
 <li>
 Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.
 </li>
 </ul>
 
 
 
 
 How you&rsquo;ll grow
 
 
 
 
 
 
 
 
 
 Connect for impact
 
 
 
 
 Our exceptional team of professionals across the globe are solving some of the world&rsquo;s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.
 
 
 
 
 
 
 
 
 
 
 Empower to lead
 
 
 
 
 You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.
 
 
 
 
 
 
 
 
 
 
 Inclusion for all
 
 
 
 
 At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.
 
 
 
 
 
 
 
 
 
 
 Drive your career
 
 
 
 
 At Deloitte, you are encouraged to take ownership of your career. We recognize there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.
 
 
 
 
 
 
 
 Everyone&rsquo;s welcome&hellip; entrust your happiness to us
 
 
 
 
 
 Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here&rsquo;s a glimpse of things that are in store for you.
 
 
 
 
 
 
 
 Interview tips
 
 
 
 
 
 We want job seekers exploring opportunities at Deloitte to feel prepared, confident, and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organization and the business area you&rsquo;re applying to. Check out recruiting tips from Deloitte professionals.
 
</div>

Symbiosis Technologies

We&rsquo;re looking for a Client Onboarding Specialist who will guide new customers through a smooth, structured onboarding journey. This role is all about creating a solid first impression, understanding client needs, configuring their account, training them on the platform, and making sure they get value from day one.You&rsquo;ll work closely with Customer Success, Support, and Product teams to ensure every client launches successfully and feels confident using our software.Key Responsibilities1. Onboarding &amp; Implementation<ul><li>Lead onboarding sessions with new clients, ensuring a seamless setup process.</li><li>Understand client goals, workflows, and challenges to tailor their onboarding plan.</li><li>Configure accounts, permissions, integrations, and user settings.</li><li>Guide clients through data imports, system setup, and key feature enablement.</li></ul>2. Training &amp; Product Adoption<ul><li>Deliver hands-on product training via Zoom, Loom videos, or webinars.</li><li>Create custom onboarding checklists and training materials.</li><li>Ensure clients understand core features and best practices for their industry.</li><li>Track onboarding progress and follow up until the client is fully activated.</li></ul>3. Communication &amp; Support<ul><li>Serve as the primary point of contact during the onboarding period.</li><li>Proactively communicate timelines, next steps, and expectations.</li><li>Work with Support/Technical teams to resolve setup issues quickly.</li><li>Provide feedback to Product/Engineering on client needs or feature gaps.</li></ul>4. Customer Success Collaboration<ul><li>Transition clients smoothly to the Customer Success Manager once onboarding is complete.</li><li>Document client requirements, preferences, and setup details in the CRM.</li><li>Identify upsell opportunities and potential risks early in the relationship.</li></ul>What We&rsquo;re Looking ForRequired<ul><li>1&ndash;3 years of experience in SaaS onboarding, customer success, or implementation.</li><li>Strong communication skills with a friendly, patient, and professional manner.</li><li>Comfort with US-based clients, time zones, and communication norms.</li><li>Ability to explain technical concepts in simple, clear language.</li><li>Experience using CRM, ticketing systems, Zoom, and documentation tools.</li></ul>Preferred<ul><li>Experience in the US SaaS market, healthcare, home care, logistics, or restaurant tech (depending on your product).</li><li>Familiarity with APIs, integrations, and basic troubleshooting.</li><li>Ability to create training materials, SOPs, or Loom videos.</li><li>Strong problem-solving and ownership mindset.</li></ul>Soft Skills<ul><li>Empathetic and customer-focused</li><li>Detail-oriented and organized</li><li>Comfortable juggling multiple clients at once</li><li>Fast learner with strong product understanding</li><li>Positive, calm, and solutions-first attitude</li></ul>Why Join Us<ul><li>Opportunity to work with a fast-growing SaaS company serving the US market</li><li>Growth-focused environment with room to expand into Customer Success or Product</li><li>Work with a collaborative team that values initiative and ownership</li><li>Make a direct impact on customer experience and product adoption</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Client Onboarding Specialist

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