operation manager

operations co-ordinator

operations co ordinator

British Council

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 We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.
 
 
 Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.
 
 
 
 We connect. We inspire.
 
 
 
 Pay Band: 5
 
 
 Country/Location: (Advant IT Park) Noida, India
 
 
 Department: GSS English &amp; Exams (IELTS Operations)
 
 
 Contract Type: Fixed term contract until 31 March 2027
 
 
 Closing Date: Sunday, 04 January 2026 - 23:59 China Time (GMT +8)
 
 
 
 Role Purpose &amp; Accountabilities
 
 
 
 We are seeking a dedicated specialist to ensure that governance standards are consistently upheld while supporting the Team Leader and Delivery Manager in maintaining accurate process documentation. This role involves managing operational inquiries from the team and assisting with rostering activities, facilitating effective communication between stakeholders to foster an efficient operational environment.
 
 
 The successful candidate will coordinate with cross-functional teams, including examiners, test centers, and global stakeholders, to ensure smooth workflows and timely service delivery. Monitoring day-to-day operations is essential to meet service level agreements and quality standards. You will serve as the first point of contact for process-related queries, providing hands-on support during peak periods and maintaining expertise in systems and operational workflows.
 
 
 Additionally, you will create and maintain standard operating procedures, knowledge articles, and process updates, ensuring compliance with internal standards. Reporting and analytics will be a key part of your responsibilities, as you prepare operational performance reports and analyze data trends to recommend improvements. If you are detail-oriented and thrive in a collaborative environment, we invite you to apply for this exciting opportunity.
 
 
 
 Qualification
 
 
 
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 Undergraduate / bachelor&rsquo;s degree
 
 
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 Essential
 
 
 
 
 Role specific knowledge and experience:
 
 
 
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 Minimum 1 year experience in a quality or escalation-handling role with an overall, 4 - 6 years of experience in customer service and back-end operations.
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 Demonstrable experience of excellent written and verbal communication skills for a wide variety of audiences
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 Demonstrable experience of delivering training using a range of methods.
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 Demonstrable experience of working in tight, and immovable deadline
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 Demonstrable experience of working as part of a dispersed team to successfully deliver business outcome.
 
 
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 Desirable
 
 
 
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 Experience of IELTs processes or administration.
 
 
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 Benefits
 
 
 
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 21 days of annual leave per calendar year, subject to policy
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 14 days of public holidays per calendar year
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 Group Mediclaim policy
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 Gratuity, subject to prevailing country laws
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 Free library membership
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 Professional development - Ongoing learning and career growth opportunities to support your development.
 
 
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 Further Information
 
 
 
 
 Right to work:
 
 As we cannot sponsor work passes, applicants must already have the right to live and work in India.
 
 
 
 Workplace type:
 
 100% onsite work in Noida office
 
 
 
 Work Schedule:
 
 This is a 24/7 on-site role with rotating shifts, including night shifts. The position offers two days off per week, which may not always fall on weekends. Flexibility and adaptability to a continuous shift-based environment are essential.
 
 
 A connected and trusted UK in a more connected and trusted world.
 
 
 
 Equality, Diversity and Inclusion Statement
 
 
 
 We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
 
 
 
 Safeguarding Statement
 
 
 
 The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council&rsquo;s Safeguarding policies for Adults and Children.
 
 
 If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org
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Operations Co-ordinator

P2 Power Solutions

Job Responsibilities Designing and costing of Electrical panel. Responsible for making BOM, Control plan , panel drawings etc. Project Planning &amp;amp; Execution of Electrical Works, Responsible for Project design and Co-ordination. Analyze different suppliers to obtain the best cost-effective deals. Coordination, planning, scoping, estimation and tracking. Relationship management with clients, consultant, OEM s (Original Equipment Manufacturer)Ensuring smooth business operations. Ensure all tasks are completed efficiently and safely, meeting customer delivery expectations. Work extended hours as per job requirements.Job Types: Full-time, PermanentPay: ₹22,109.90 - ₹35,432.16 per monthWork Location: In person

Senior Electrical Designer

Zopper

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 Selected Intern's Day-to-day Responsibilities Include
 
 
 
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 Report to all the stakeholders
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 Manage CRM
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 Enter and analyze data
 
 
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 About Company: Zopper is currently in the business of life care of assets and deals with mobile/appliances/furniture/lifestyle-specific insurance/protection products. We work with multiple general insurance companies and co-create/co-design protection products. We are one of the largest players in this space. In addition, we are a technology-enabled digital service provider. We work with many insurance companies and co-create/design traditional/bite-sized insurance products in life, health, and motor domains.
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Operations Internship in Noida

IDFC FIRST Bank

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 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Role/ Job Title
 
 : Territory Manager - 2-Wheeler Loans
 
 
 
 Function/ Department
 
 : Sales
 
 
 
 Job Purpose
 
 
 
 The role bearer has the responsibility of sourcing loans from market using DSAs/DSTs and existing channel partners as well establishing a quality portfolio. It entails managing a team, maintain strong relationships, foster co-operation and communicate effectively across different mediums. The role bearer has to make sure adherence to the policies and guidelines set. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger objectives of the bank.
 
 
 
 Roles &amp; Responsibilities
 
 
 
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 Sourcing and managing channels from the market and acquiring business from them.
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 Ensuring quality portfolio by minimizing delinquency and rejection.
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 Extensive knowledge and understanding of retails assets, products, operations, and current market trends.
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 Identifying the changing market trends, channel development for acquiring business and provide high quality customer service.
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 Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service.
 
 
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 Education Qualification
 
 
 
 Graduation: Any Graduate
 
 
 Post-graduation
 
 :
 
 MBA, PGDM
 
 
 
 Experience
 
 : 2+ years of relevant experience
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Territory Manager-2 Wheeler Loan

TDK Electronics

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 Education :
 
 Bachelor&rsquo;s Degree in any discipline, MBA or Postgraduate Degree in
 
 Supply Chain Management
 
 preferred
 
 
 
 Experience
 
 : 10 to 15 years of professional experience spanning Back-office Sales &amp; Customer Management, International Trading &amp; Logistics, and End-to-End Supply Chain Management.
 
 
 
 Job Purpose :
 
 
 
 The job involves leading and oversee backend order processing and customer support operations, ensuring seamless coordination across Sales, Central Logistics, Project Management, Credit Control, Production Units, and Customers. This role requires managing a diverse customer base including OEMs, SMEs, and Distributors, handling multiple product lines, currencies, and complex supply chain operations. The incumbent will supervise subordinates, ensuring reporting discipline and high performance across all functions.
 
 
 
 
 
 
 Key activities :
 
 
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 Ensure smooth booking, handling, and execution of orders.
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 Monitor demand planning, turnover, and fast-track deliveries on a daily/weekly basis.
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 Identify the gaps in between demand and expected supply, Explore the possibilities to minimize the gaps.
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 Oversee import deliveries, ensuring no long holding of shipments at Germany, Hong Kong, and other factory warehouses.
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 Monitor and maintain safety stock levels, aligning factory and sales teams with customer requirements.
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 Supervise team in daily order processing tasks.
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 Setting up the Targets for Global Evaluation
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 Enhance SAP usage for accuracy, automation, and digital record-keeping.
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 Shipment initiation, document handling and Logistics co-ordination for shipments with Factory and Customer as well.
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 Handling LC, advance and credit payments in INR &amp; USD / EUR (Order management related process)
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 Address and resolve customer complaints (SAP-QN preparation, follow-up, closure).
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 Strengthen relationships through dealer and OEM visits.
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 Prepare and review monthly MIS reports on KPIs and team performance.
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 Track TDK Singapore WH &ndash; SMNM stocks and follow up on delayed order bookings (IPOA, GPAS, etc.).
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 Coordinate with TDK Singapore Team for customer deliveries.
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 Key Result Areas / Accountabilities-
 
 
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 Ensure Timely Order Booking (All India) through effective supervision
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 Ensure On-time Feedback to Customers on their open orders by monitoring team performance and guiding them as required.
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 Team motivations and high productivity
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 Enhanced SAP utilization and process accuracy
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 Achievement of customer satisfaction and operational KPIs
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Deputy Manager - Customer Service

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 Train Client and EXL specific training curriculum; Coach and mentor trainees that are struggling towards improvement; Manage the training class from a EXL disciplinary expectation, absence, performance, misconduct etc.; compile and conduct assessments as required, assesses calls or transactions against quality criteria; give feedback and coaching; Some client interaction; Compile reports as required; Communicate and keep all relevant stakeholders in the loop of training progress and escalating relevant matters towards resolution; Training administration e.g. room co-ordination, transport, payroll etc.; Identify training needs and compile material and interventions to close the gaps; Take calls as required
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Executive-Banking Operations-Fraud Verification

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 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Role/ Job Title:
 
 Credit Manager-Commercial Vehicle
 
 
 
 Function/ Department:
 
 Retail Underwriting
 
 
 
 Job Purpose
 
 
 
 The role bearer has the responsibility to manage a team as well as coordinate with sales team to achieve target of the area assigned. The role bearer will be in direct contact with the consumers in order to establish their credit, worthiness, ensuring completion of verifications and adhering to the guidelines set as per the company credit policy. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger organizational objectives of the bank.
 
 
 
 Roles &amp; Responsibilities
 
 
 
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 Responsible for underwriting CV &amp;CE proposals for loan customers as per the laid down policies &amp; procedure to honor the agreed SLAs and manage area business volumes.
 
 
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 Conduct personal discussion with customers to establish credit worthiness.
 
 
 
 Secondary Responsibilities
 
 
 
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 Portfolio Management.
 
 
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 Managerial And Leadership Responsibilities
 
 
 
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 Drive co-operation with the Sales, technology, analytics, and risk teams to ensure smooth functioning of business.
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 Partner with Policies team to ensure all decisions are taken within the prescribed framework.
 
 
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 Graduation: Any
 
 
 Post-graduation: Any
 
 
 
 Experience:
 
 2+ years of relevant work experience.
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Credit Manager-Commercial Vehicle

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