operations manager

Wing

<div>
 
 About Wing
 
 
 
 Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing&rsquo;s fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us.
 
 
 
 About The Role
 
 
 
 Wing is looking for a
 
 Manufacturing Operations Manager
 
 to join our
 
 Manufacturing and Supply chain
 
 team based in
 
 Chennai, India
 
 . In this role you will lead the planning and execution of hardware activities through our manufacturing partners. Your efforts will be crucial to deliver new hardware for business operations. The ideal candidate has a passion for making an impact in a fast paced environment, and the ability to deliver results as part of a dynamic, cross-functional team.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Lead the Manufacturing Operations activities with our contract manufacturer through new initiatives within the hardware organization.
 </li>
 <li>
 Liaison with manufacturing process, quality and test team along with global central organization for issue resolution and driving new initiatives.
 </li>
 <li>
 Strong written communication and organizational skills with demonstrated cross functional collaboration.
 </li>
 <li>
 Strong leader with demonstrated people management skills and cross regional management.
 </li>
 <li>
 This role would require working outside business hours or/and on weekends during escalations for issue resolution.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need
 
 
 
 <ul>
 <li>
 8+ years of industry experience in one or more of the following fields: Product development and or Manufacturing Operations
 </li>
 <li>
 Bachelor's degree in a directly related field, or equivalent practical experience
 </li>
 <li>
 Experience working on capability enhancement, capacity management, scaling up or down based on business needs
 </li>
 <li>
 Program Management Experience with a proven track record of successful implementation in a matrix organization working with quality, process and test teams
 </li>
 <li>
 Experience with continuous improvement to minimize product costs
 </li>
 <li>
 Ability to deal with ambiguity and thrive in a rapidly changing business environment
 </li>
 <li>
 Be prepared for 10-15% travel
 
 
 </li>
 </ul>
 Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
 
 
 If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.
</div>

Manufacturing Operations Manager

The Banyan HR Consults Chennai

<div>
 
 
 Job description
 
 
 
 
 
 
 
 Post: AGM Operations -Mumbai
 
 
 
 
 Industry:
 
 Leading Parcel Service / Logistics
 
 
 
 Location:
 
 Coimbatore/Chennai
 
 
 
 Experience:
 
 
 Minimum 8-12 years in Parcel Service -Operations in leading parcel service companies preferred.
 
 
 
 
 
 
 
 Role Overview:
 
 
 
 We are looking for a dynamic and result-oriented AGM
 
 Operations
 
 to lead and manage end-to-end operations across Tamil Nadu and Kerala. The candidate will be responsible for overseeing
 
 400 franchise agents
 
 and
 
 250 ground-level staff
 
 , ensuring smooth operations, driving business growth, and implementing process excellence across the region.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Operations Management
 
 
 <ul>
 <li>
 Oversee daily operational activities across multiple locations in west india.
 </li>
 <li>
 Ensure efficient parcel movement, timely dispatch, delivery, and route optimization.
 </li>
 <li>
 Establish and monitor SOPs to maintain service quality, TAT, and customer satisfaction.
 </li>
 <li>
 Coordinate with hubs, branch offices, franchise agents, and ground staff.
 </li>
 </ul>
 
 
 2. Franchise Network Management
 
 
 <ul>
 <li>
 Manage, support, and monitor
 
 400+ franchise partners
 
 .
 </li>
 <li>
 Ensure franchise adherence to operational guidelines and business performance targets.
 </li>
 <li>
 Conduct regular meetings, audits, and service quality checks.
 </li>
 <li>
 Support franchisee onboarding, training, and performance improvement.
 </li>
 </ul>
 
 
 3. Team Handling &amp; Staff Management
 
 
 <ul>
 <li>
 Lead and manage
 
 250 ground-level employees
 
 including supervisors, field staff, and operations teams.
 </li>
 <li>
 Plan workforce allocation, productivity improvement, and performance monitoring.
 </li>
 <li>
 Provide training, motivation, and guidance to ensure operational excellence.
 </li>
 </ul>
 
 
 4. Business Development &amp; Revenue Growth
 
 
 <ul>
 <li>
 Drive business expansion initiatives across TN &amp; Kerala.
 </li>
 <li>
 Identify new business opportunities, partner development, and volume growth.
 </li>
 <li>
 Work closely with senior management to achieve monthly and annual revenue targets.
 </li>
 <li>
 Implement strategies to improve market share and customer base.
 </li>
 </ul>
 
 
 5. Travel &amp; Field Operations
 
 
 <ul>
 <li>
 Extensive travelling across Tamil Nadu &amp; Kerala to monitor branches, franchises, and operational points.
 </li>
 <li>
 Conduct field audits, client visits, and franchise reviews.
 </li>
 </ul>
 
 
 6. MIS, Reporting &amp; Compliance
 
 
 <ul>
 <li>
 Prepare daily/weekly/monthly MIS related to operations, service levels, performance metrics, and revenue.
 </li>
 <li>
 Ensure compliance with company policies, legal regulations, and safety standards.
 </li>
 <li>
 Implement corrective actions to minimize operational losses or discrepancies.
 </li>
 </ul>
 
 
 Key Skills Required:
 
 
 <ul>
 <li>
 Strong leadership and people management skills
 </li>
 <li>
 Hands-on experience in logistics/courier/parcel operations
 </li>
 <li>
 Excellent communication and franchise management abilities
 </li>
 <li>
 Ability to work under pressure and handle large teams
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Willingness for
 
 intensive travel
 
 across west india
 </li>
 <li>
 Target-driven with strong business acumen
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Any Graduate (MBA preferred)
 </li>
 <li>
 Minimum
 
 8 years of experience
 
 in parcel operations required.
 </li>
 <li>
 Experience handling multi-location operations in TN &amp; Kerala is a must
 </li>
 </ul>
 
 
 Salary:
 
 
 
 
 Maximum gross up to 14 LPA
 
 
 
 
 Role:
 
 Zonal Sales Manager (B2B)
 
 
 
 Industry Type:
 
 Courier / Logistics
 
 
 
 Department:
 
 Sales &amp; Business Development
 
 
 
 Employment Type:
 
 Full Time, Permanent
 
 
 
 Role Category:
 
 Enterprise &amp; B2B Sales
 
 
 
 Education
 
 
 
 
 PG:
 
 MBA/PGDM in Any Specialization
 
</div>

AGM Operations to handle west india-from chennai/coimbatore

Reliance Retail

<div>
 
 
 Company Overview
 
 
 
 
 Reliance Retail is India's largest and fastest-growing retailer with an extensive omni-channel presence, offering superior
 
 
 
 
 Company Overview
 
 
 
 
 Reliance Retail is India's largest and fastest-growing retailer, offering an unmatched shopping experience through a diversified omni-channel approach. quality, value-driven products and outstanding shopping experiences. With 15,000+ stores across Operating 7,00015,000++ cities stores across, we 7,000 excel in+ cities, Reli quality, value,ance Retail and customer serves more service, than backed by193 million a strong loyal customers digital and through a supply chain skilled workforce infrastructure.
 
 
 
 
 Job Overview
 
 
 
 
 The Senior QSR platforms.
 
 
 
 
 Job Overview Oversee Multiple
 
 
 
 
 The QSR Manager across locations in Chennai, Alandur - Tamil, Alangulam, Coimbatore, Tambnaduaram, and Annur. Chennai RRL role at Reliance Retail This full-time position involves managing is a end-to senior-level-end restaurant, full operations,-time position responsible for ensuring sales growth, team efficiency overseeing Quick Service Restaurant, and operations in seamless customer Chennai, service in Alandur, Alangulam, a dynamic Coimbatore, retail environment Tambaram.
 
 
 <li>
 Qualifications and SkillsExt people managementensive experience in managing Quick Service, and driving sales Restaurant operations growth within, with the region deep knowledges fast-paced retail in workflow optimization and environment.
 </li>
 <li>
 compliance with
 </li>
 <li>
 Qualifications and Skills
 </li>
 <li>
 &lt; food safety standards. (Mandatoryli&gt; skill) Demonstr Demonstrated ability including in-depth knowledge in retail of process, safety sales management, and, including compliance ( driving storeMandatory skill). -level revenue
 </li>
 <li>
 Experience growth and conversion rate in driving retail sales performance through innovative strategies and a optimization across deep understanding of customer multiple outlets.
 </li>
 <li>
 Proven expertise.
 </li>
 <li>
 in loss
 </li>
 <li>
 Solid background in implementing controls loss prevention to minimize, ensuring shrinkage minimum shrink, pilage,ferage safeguarding assets, and, and maintaining high standards of ensuring asset protection measures are in place.
 </li>
 <li>
 Strong skills in sales forecasting, and auditing.
 </li>
 <li>
 Proven ability sales trends to execute sales forecasting, demand and performance planning, analysis activities and inventory for consistent management for seamless operations achievement of business objectives and targets.
 </li>
 <li>
 .
 </li>
 <li>
 Strong budgeting skills&gt;Advanced knowledge of, with budgeting, a record resource allocation, and cost control of preparing and controlling techniques, contributing to budgets to effective P&amp;L optimize cost management and effectiveness and target achievement.
 </li>
 <li>
 Proven leadership&gt;Rob in buildingust team, developing leadership experience, and, including recruitment, motivating high training,-performing teams to deliver motivation, and performance superior customer service and operational success management of.
 </li>
 <li>
 Anal across locations.
 </li>
 <li>
 Excellent communication and to identify interpersonal abilities market trends to coordinate, customer with internal needs, stakeholders, vendors, and improvement and external areas to partners for drive the QSR business growth business forward.
 </li>
 <li>
 Excellent.
 </li>
 <li>
 Analytical mindset for stakeholder with solid engagement, team leadership, and problem-solving coordination across multi-location operations.
 </li>
 <li>
 abilities, capable of interpreting business metrics,
 </li>
 <li>
 customer feedback, andDemonstr adapting processes for continuousated time management and improvement. to handle
 </li>
 <li>
 Roles and Responsibilities
 </li>
 <li>
 &gt;Over
 </li>
 <li>
 Roles and Responsibilities
 </li>
 <li>
 operations of multiple Q
 </li>
 <li>
 Oversee daily QSR operationsSR units, ensuring in assigned locations, operational excellence ensuring compliance and adherence with brand to company standards, standards.
 </li>
 <li>
 &lt; quality guidelines, and regulatory requirements. li&gt; Drive and profitability by implementing sales performance and customer effective promotional strategies, engagement strategies optimizing product offerings, to achieve and tracking business targets KPIs and deliver at store level.&lt; an exceptional shopping experience.&gt;ImplementMonitor and maintain quality and monitor, hygiene, and safety standards in compliance loss prevention with food measures, minimizing shrinkage and safety regulations upholding operational integrity and brand protocols.Developli&gt; and manage
 </li>
 <li>
 budgets, monitor expensesLead and develop teams by setting, and take corrective clear objectives, fostering measures to a performance-driven culture, organizing timely training ensure profitability, and conducting regular performance evaluations.
 </li>
 <li>
 Manage budget planning, resource allocation, and cost control.
 </li>
 <li>
 and costRecruit, train, optimization to and mentor QSR ensure financial targets are met or staff; exceeded.
 </li>
 <li>
 foster a culture ofConduct regular teamwork, accountability, and continuous improvement.
 </li>
 audits and loss preventionConduct sales measures to minimize forecasting, inventory shrinkage and inventory planning, and ensure process integrity.
 <li>
 Analyze sales and operational data for performance reviews to streamline operations and eliminate inefficiencies.
 </li>
 <li>
 Ensure the highest standards timely decision of food safety,-making, hygiene, and quality identify improvement opportunities, and implement are consistently maintained.
 </li>
 <li>
 Act as a liaison across locations.
 </li>
 <li>
 Eng leadership,age customers store-level management, and team members to achieve business objectives.
 </li>
 <li>
 directly and through gathered feedback to
 </li>
 <li>
 Leverage data and feedback to identify operational improvement opportunities implement service improvements, ensuring superior customer experiences and loyalty.
 </li>
 <li>
 &gt; ul&gt;
 </li>
</div>

QSR - Manager - Tamilnadu Chennai RRL

A.P. Moller - Maersk

<div>
 APM Terminals
 
 
 
 Job Summary:
 
 
 
 The Senior Executive &ndash; QSR Operations will oversee daily domestic warehouse activities, ensuring safe, compliant, efficient, and customer-focused operations. The role requires strong experience in QSR/ E-commerce, temperature-controlled supply chains, and inventory management, while working closely with cross-functional teams to deliver customer SLAs and operational excellence.
 
 
 
 Key Responsibilities
 
 
 
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Monitor temperature integrity for all inbound and outbound QSR products.
 </li>
 <li>
 Manage end-to-end domestic warehouse operations, including inventory movement and shift supervision.
 </li>
 <li>
 Drive process improvements, productivity, and strict adherence to SOPs and HSSE standards.
 </li>
 <li>
 Maintain safe, hygienic, and compliant warehouse conditions.
 
 
 </li>
 </ul>
 
 Inventory &amp; Stock Management
 
 
 
 <ul>
 <li>
 Ensure effective inventory control, FIFO/FEFO, cycle counts, bin audits, and accurate replenishments.
 </li>
 <li>
 Analyse operational data to improve system performance and reduce errors.
 </li>
 <li>
 Maintain zero discrepancies in receiving and dispatch.
 
 
 </li>
 </ul>
 
 Customer Management
 
 
 
 <ul>
 <li>
 Act as the primary contact for customers on operational matters.
 </li>
 <li>
 Implement and monitor customer SLAs and ensure timely resolution of concerns.
 </li>
 <li>
 Support customer reviews and provide operational insights and costing when required.
 
 
 </li>
 </ul>
 
 Infrastructure &amp; Resource Management
 
 
 
 <ul>
 <li>
 Manage facility assets, equipment, and MHE allocation based on workload.
 </li>
 <li>
 Oversee housekeeping and waste disposal in coordination with HSSE/Legal/Commercial teams.
 
 
 </li>
 </ul>
 
 Cost &amp; Productivity Management
 
 
 
 <ul>
 <li>
 Monitor and control Opex/Capex related to domestic DC operations.
 </li>
 <li>
 Benchmark productivity and optimise utilization of manpower, equipment, and space.
 </li>
 <li>
 Support budgeting and operational planning.
 
 
 </li>
 </ul>
 
 Compliance, Audit &amp; Safety
 
 
 
 <ul>
 <li>
 Ensure full compliance with statutory regulations, food safety norms, and customer requirements.
 </li>
 <li>
 Drive audit readiness and implement corrective/preventive actions.
 </li>
 <li>
 Promote and enforce a strong safety culture with zero compromise on HSSE standards.
 
 
 </li>
 </ul>
 
 Key Performance Indicators (KPIs)
 
 
 
 <ul>
 <li>
 Zero errors in receiving, dispatch, and inventory reconciliation.
 </li>
 <li>
 Consistent achievement of operational KPIs and SLAs.
 </li>
 <li>
 High customer satisfaction with minimal complaints.
 </li>
 <li>
 Zero non-compliance issues and strong audit performance.
 </li>
 <li>
 No safety incidents and adherence to HSSE protocols.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Graduate in any field .
 </li>
 <li>
 7 years of experience in warehouse operations, with minimum 5 years in QSR/ E-commerce .
 </li>
 <li>
 Strong knowledge of WMS, inventory management, temperature-controlled logistics, and food safety.
 </li>
 <li>
 Proficient in IT systems and advanced Excel.
 </li>
 <li>
 Excellent communication, problem-solving, analytical skills, and team leadership. e.
 
 
 </li>
 </ul>
 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
</div>

Senior Executive - Operations

<div>
 
 Company Overview
 
 
 
 Reliance Retail is India's largest and most profitable retailer, delivering exceptional value, quality, and a superior shopping experience to millions of loyal customers nationwide. Powered by an omni-channel presence, advanced technology, and an extensive store network, Reliance Retail leads the industry with innovative retail solutions and customer service.
 
 
 
 Job Overview
 
 
 
 The Store Manager at Go Fresh, Reliance Retail, will oversee store operations, team management, inventory, and customer service to achieve business objectives. This is a senior, full-time position based in Chennai, requiring expertise in retail operations and a results-driven, customer-centric approach.
 
 
 
 Qualifications And Skills
 
 
 
 <ul>
 <li>
 Completed Hotel Management Degree.
 </li>
 <li>
 Comprehensive knowledge and hands-on experience in retail operations, including day-to-day store management and compliance with company policies (Mandatory skill).
 </li>
 <li>
 Demonstrated ability to manage profit and loss accounts to ensure store profitability and optimal resource allocation.
 </li>
 <li>
 Proficiency with Point-of-Sale (POS) systems for transaction management, financial reconciling, and reporting accuracy.
 </li>
 <li>
 Advanced inventory management skills, ensuring stock availability, minimizing losses, and supporting supply chain efficiency.
 </li>
 <li>
 Experience in sales forecasting and setting realistic targets by analyzing trends, sales data, and local demand fluctuations.
 </li>
 <li>
 Strong competencies in performance analysis with a focus on improving KPIs, employee productivity, and achieving organizational goals.
 </li>
 <li>
 Solid understanding of customer experience management, including conflict resolution, loyalty building, and personalized service strategies.
 </li>
 <li>
 Proficiency in visual merchandising by planning appealing product displays and layouts to maximize in-store conversions.
 
 
 </li>
 </ul>
 
 Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Lead all aspects of store operations to meet and exceed sales targets, profitability, and customer satisfaction metrics.
 </li>
 <li>
 Effectively manage staff recruitment, training, scheduling, and motivation to drive high performance and engagement.
 </li>
 <li>
 Oversee inventory, ordering, and stock control processes to ensure product availability, freshness, and operational consistency.
 </li>
 <li>
 Monitor and control budget expenditures, review financial reports, and optimize store expenses without compromising quality.
 </li>
 <li>
 Implement visual merchandising standards, promotional activities, and store displays to enhance the customer experience.
 </li>
 <li>
 Deliver exceptional customer service, resolve escalations, and gather feedback for continuous improvement initiatives.
 </li>
 <li>
 Utilize POS systems for transaction processing, reporting, and maintaining data accuracy for audits and compliance.
 </li>
 <li>
 Analyze store performance metrics and develop action plans for improvement in alignment with senior management directives.
 </li>
 </ul>
</div>

Store Manager with Hotel management Background

Wipro

<div>
 Job description:
 
 
 Job Description
 
 
 Role Purpose
 
 
 
 
 The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process.&nbsp;
 
 &nbsp;
 
 ͏
 
 Do
 
 <ul>
 <li>
 
 Ensure process is executed as per the client contract
 
 <ul>
 <li>
 Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes
 </li>
 <li>
 Prepare notes from the huddle meetings and share it with the team
 </li>
 <li>
 Prepare and share the performance data of the team with the client at the end of the shift
 </li>
 <li>
 Interact with the client and prepare note to share updates and changes with the team
 </li>
 <li>
 Review the performance on the key process metrices and conduct RCA to improve quality parameters
 </li>
 <li>
 Prepare presentation on weekly and monthly performance data for the manager to be shared with the client
 </li>
 <li>
 Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects
 </li>
 <li>
 Be part of the discussion between manager and WFM team on forecast and number of agents required
 </li>
 <li>
 Organize fun hours on Friday for the team to promote team engagement
 </li>
 <li>
 Identify opportunities for automation within the account and share it with the manager
 </li>
 <li>
 Provide details and data to the automation team to support the automation initiative
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Drive performance of the team on the identified metrices of the process&nbsp;
 
 <ul>
 <li>
 Review last 6-8 weeks performance data (RAG) and identify low performers
 </li>
 <li>
 Provide feedback and coach the outliers/ low performers to improve their performance metrices
 </li>
 <li>
 Prepare Performance Coaching &amp; Counselling Plan (PCCP) to document and support the low performers
 </li>
 <li>
 Handhold the employees on performance on process and monitor for improvements
 </li>
 <li>
 Identify training needs for new joiners especially and track their daily progress
 </li>
 <li>
 Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client&Atilde;&cent;&Acirc;&euro;&Acirc;&trade;s end
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Stakeholder Interaction &amp; Management&nbsp;
 
 <ul>
 <li>
 Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts
 </li>
 <li>
 Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc.
 </li>
 <li>
 Participate in monthly review meetings with Account Delivery leadership &nbsp;updating them on the status and progress of the account
 </li>
 <li>
 Work with quality team to ensure the quality improvements as per the delivery standards of the contract
 </li>
 <li>
 Provide timely assistance in case of an escalation and support resolution of escalations/ issues&nbsp;
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Effective Team Management
 
 </li>
 <li>
 Resourcing
 <ul>
 <li>
 Hire adequate and right resources for the team&nbsp;
 </li>
 </ul>
 </li>
 <li>
 Talent Management
 <ul>
 <li>
 Ensure adequate onboarding and training for the team members to enhance capability &amp; effectiveness
 </li>
 <li>
 Build an internal talent pool and ensure their career progression within the organization
 </li>
 <li>
 Manage team attrition&nbsp;
 </li>
 <li>
 Drive diversity in leadership positions
 </li>
 </ul>
 </li>
 <li>
 Performance Management
 <ul>
 <li>
 Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
 </li>
 <li>
 Ensure that the Performance Nxt is followed for the entire team
 </li>
 </ul>
 </li>
 <li>
 Employee Satisfaction and Engagement
 <ul>
 <li>
 Lead and drive engagement initiatives for the team
 </li>
 <li>
 Track team satisfaction scores and identify initiatives to build engagement within the team
 </li>
 </ul>
 </li>
 </ul>
 
 
 
 &nbsp;
 
 
 Experience: 1-3 Years
 
 .
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 
</div>

First Line Manager (FLM) L1

Ford Motor Company

<div>
 
 Job Description
 
 
 
 We are seeking an experienced IT professional with strong expertise in
 
 network operations
 
 and infrastructure management. This role will focus on
 
 WAN/LAN operations and network projects
 
 , while also supporting telephony systems, datacenter operations, and IT governance/security compliance
 
 
 
 Responsibilities
 
 
 
 
 Network Operations
 
 
 
 <ul>
 <li>
 Manage On-Site Network Infrastructure Oversee core and access network devices like switches, routers, firewalls, Wi-Fi controllers, and Aps.
 </li>
 <li>
 Monitor network health, performance, and availability using NMS tools.
 </li>
 <li>
 Perform on-site troubleshooting for outages, latency issues, link flaps, and hardware failures.
 </li>
 <li>
 Coordinate upgrades, patches, and configuration changes with central network teams.
 </li>
 <li>
 Ensure physical infrastructure quality, including cabling, rack layouts, patch panels, and labeling.
 </li>
 <li>
 Maintain network documentation, topology diagrams, and asset inventory.
 </li>
 <li>
 Support expansion, relocation, or refresh of network hardware during projects.
 </li>
 <li>
 Ensure compliance with network security policies and access control standards.
 </li>
 <li>
 Work with ISPs, vendors, and site facility teams for connectivity and power-related dependencies.
 </li>
 <li>
 Provide on-site support during incident resolution, audits, and planned maintenance.
 </li>
 <li>
 Regular audits, port health checks, power &amp; UPS dependencies, and environmental checks in network rooms.
 </li>
 <li>
 Regular Server Operation, like Patch upgrade and daily Server incident
 </li>
 <li>
 Knowing Data Center framework and internal connectivity.
 
 
 
 </li>
 </ul>
 
 Network Project Management
 
 
 
 <ul>
 <li>
 Lead network deployment, migration, and refresh projects.
 </li>
 <li>
 Coordinate with vendors and internal teams for timely delivery.
 
 
 
 </li>
 </ul>
 
 Infrastructure &amp; Telephony
 
 
 
 <ul>
 <li>
 Oversee datacenter and co-location operations.
 </li>
 <li>
 Manage PRI lines, IP Phones, and IPCC systems.
 
 
 
 </li>
 </ul>
 
 IT Governance &amp; Security
 
 
 
 <ul>
 <li>
 Drive Change Management (CAB) and Incident Management processes.
 </li>
 <li>
 Ensure compliance with security frameworks (GRC, SCRP, MCRP) and support audits, BCP, and DR activities.
 
 
 
 </li>
 </ul>
 
 Automation &amp; Reporting
 
 
 
 <ul>
 <li>
 Utilize PowerApps for workflow automation and Power BI for dashboards and reporting.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT or related field.
 </li>
 <li>
 3+ years in network operations and infrastructure management.
 </li>
 <li>
 Strong knowledge of routing, switching, firewalls, and telephony systems.
 </li>
 <li>
 Familiarity with IT governance and security compliance.
 </li>
 <li>
 Preferrable - Hands-on experience with PowerApps and Power BI.
 </li>
 <li>
 Certifications: CCNA, ITIL preferred.
 </li>
 </ul>
</div>

Site MGT - Junior Engineer

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