outpatient case manager

Westcare

<div><div><b>POSITION SUMMARY:</b></div><div>
The Case Manager will refer clients to community resources provided by WCGC or other appropriate service provider and will complete documentation required for the records. This includes but is not limited to development of the case management plans for POCCI, recording of community resources, inventory of items used for outreach. The Case Manager will provide case management services including but not limited to exploring and identifying community resources, facility communication between community resources and other providers, assisting persons-served in identifying and locating needed resources. The Case Manager will work alongside the Peer Support Specialist in the POCCI program. Essential Job Functions include those listed below.<br>
</div><div><b>
ESSENTIAL JOB FUNCTIONS:</b></div><ul><li>
Builds and maintains relationships with all community partners.</li><li>
Will attend all required Pasco County Opioid Task Force meetings as well as internal staff meetings.</li><li>
Will plan, along with Peer Support Specialist, 1-2 weekly outreach events to distribute Narcan, resource info and other items required by grant.</li><li>
Tracking of inventory of items used by the grant as well as tracking referrals made.</li><li>
Maintain data according to company policy and contract requirements.</li><li>
Provide daily, weekly, and monthly reports as requested.</li><li>
Assist and monitor data collection and statistical reporting.</li><li>
Maintain relationships with referring and supporting agencies and represent the agency at various community meetings as requested.</li><li>
Coordination of various services throughout several agencies.</li><li>
Attend scheduled meetings and presentations with referral agencies; and</li><li>
Perform any other duties as assigned.</li><li>
Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.</li><li>
During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.</li><li>
Perform all other duties as assigned.</li></ul><div></div><div><b><br>
ESSENTIAL QUALIFICATIONS:</b></div><div><i>
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.</i><br>
</div><div><b><i>
Experience and Competencies:</i></b></div><ul><li>
Excellent interpersonal and communication skills.</li><li>
Ability to work independently and as part of a collaborative team.</li><li>
Compassion, empathy, and a non-judgmental approach towards individuals with substance use disorders.</li><li>
Understanding to talk to and communicate with clients in an effective and appropriate manner.</li><li>
Bilingual (English/Spanish) is preferred.</li><li>
Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.</li><li>
Professional appearance and demeanor.</li><li>
Must be able to obtain and maintain level II background clearance.</li><li>
Valid driver&rsquo;s license and ability to obtain and maintain WestCare&rsquo;s vehicle insurance is required.</li><li>
During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.</li></ul><div></div><div><b><br>
EDUCATION and/or EXPERIENCE:</b></div><ul><li>
Two (2) years&rsquo; experience working in substance abuse prevention, community health promotion, or related fields is highly desirable.</li><li>
A strong understanding of substance abuse issues, mental health promotion, and evidence-based prevention strategies is essential. Familiarity with theories of behavior change, public health principles, and community organizing approaches is advantageous.</li><li>
Bachelor&rsquo;s degree from an accredited university or college required. Bachelor&rsquo;s degree with a major in counseling, social work, psychology, nursing, rehabilitation, special education, health education, or related human serviced field is required.</li></ul><div></div><div><b><br>
LICENSURE/CERTIFICATION:</b></div><ul><li>
Not applicable for this position.</li></ul><div></div><div><b><br>
WORKING CONDITIONS:</b></div><ul><li>
Work is primarily performed in an office or in a Residential/Outpatient treatment setting.</li><li>
Travel throughout and around the community and outreach is required.</li><li>
This position may require flexible hours, including evenings and weekends, to accommodate client needs and community events.</li></ul><div></div><div><i><br>
WestCare is an Equal Opportunity Employer. Employment at WestCare is contingent upon successful completion of a pre-employment drug test,</i><br>
<i>pre-employment physical and criminal background check.</i><br>
</div><div><i>
https://info.flclearinghouse.com</i></div><br>
<b>
About Westcare:</b><p><br>
Who We AreSince 1973, WestCare has provided health and human services with a commitment to delivering high-quality and cost-effective services that empower people to transform their lives.THE MISSION.We are resolutely dedicated to the populations we serve, as well as our employees, and actively promote the wellness and empowerment of individuals, their families, and their communities.Our MissionWestCare empowers everyone with whom we come into contact with to engage in a process of healing, growth, and change benefiting themselves, their families, co-workers, and communities.Where Do We Serve?Proudly serving sixteen states, three U.S. territories, the Dominican Republic and the Republic of PalauWhat Do We Do?We're a family of nonprofit organizations that provide a wide range of health and human services to improve the lives of those in our communities. Our service domains include:Mental Health &amp; WellnessTreatment &amp; RehabilitationCriminal JusticeVeteran ServicesHousing OpportunitiesEducation &amp; PreventionDomestic ViolenceEmergency Support</p></div>

Outpatient Case Manager

Regal Medical Group

<div><p>The Outpatient Case Manager is responsible for assessing, planning treatment, implementing interventions, monitoring, evaluating, and documenting outcomes for identified High-Risk members. The Outpatient Case Manager will assess and develop a care plan in collaboration with the admitting, attending, and consulting physicians, the member, and other health care practitioners. The goal of the Outpatient Care Manager is to effectively manage members on an outpatient basis to assure the appropriate level of care is provided, to prevent inpatient admission and re-admissions, and ensure that the members' medical, environmental, and psychosocial needs are met over the continuum of care.</p>
<p>
</p><p><b>Essential Duties and Responsibilities include the following:</b></p>
<ul>
<li>Keeps member/family members or other customers informed and requests, if necessary, further assistance when needed.</li>
<li>Demonstrates the ability to follow through with requests, share critical information, and get back to individuals promptly.</li>
<li>Functions as liaison between administration, members, physicians, and other healthcare providers.</li>
<li>Interacts professionally with families/physicians and involves members/families/physicians in the formation of the plan of care.</li>
<li>Performs a Clinical Assessment/Questionnaire of the member and determines an acuity score for necessary scheduled follow-up.</li>
<li>Develops an outcome-based plan of care, based on the member's input and assessed member needs. Implements and evaluates the plan of care as often as needed, as evidenced by documentation in the member's case file.</li>
<li>Documents member assessment and reassessment, member care plans, and other pertinent information completed in the member's medical record in accordance with the FOCUS Charting methodology, nursing standards, and company policies and procedures.</li>
<li>Initiates community visits (hospital, home visits) as needed to assess patient progress and meet with appropriate members of the patient care team.</li>
<li>Identifies planned and unplanned transitions of care from Requests for Services or daily inpatient and SNF census.</li>
<li>Educates the member/caregiver on the transition process and how to reduce unplanned transitions of care.</li>
<li>Manages transition of care from the sending to receiving settings, ensuring that the Plan of Care moves with the member and updates/modifies the care plan as the member's health care status changes.</li>
<li>Communicates appropriately and clearly with physicians, inpatient case managers, and Prior-Authorization nurses</li>
<li>Identifies and addresses the psychosocial needs of the members and family and facilitates consultations with the Social Worker, as necessary.</li>
<li>Identifies and addresses the pharmacological needs of the members and facilitates consultations with the pharmacy department, as necessary.</li>
<li>Identifies community resources to address needs not covered by the member's benefit plan, and coordinates member benefits as needed, with the health plan.</li>
<li>Participates in the efficient, effective, and responsible use of resources such as medical supplies and equipment.</li>
<li>Responsible for the coordination and facilitation of member and family conferences as determined by assessment of the member's needs.</li>
<li>Identifies the appropriate members to participate in the interdisciplinary case round process. Prepares the necessary summary information to present to the team.</li>
<li>Responsible for the coordination of clinic appointments, medication reconciliation, PCP, and SPC visits.</li>
<li>Ability to collaborate and communicate with all members of the healthcare team (concurrent review, pre-authorization, PCP/SPC, Social Services, and Pharmacy) to coordinate the continuum of care and develop plans for management of each case.</li>
<li>Responsible for identifying members who are appropriate for hospice conversion or Palliative care.</li>
<li>Meet with members/caregivers face-to-face in different locations (clinic, home, hospital, and community) in order to build a rapport with members so that the case manager can better support members/caregivers with care coordination and the plan of care.</li>
<li>Other duties as assigned by management.</li>
</ul>
<p>The pay range for this position at commencement of employment is expected to be between for RN's $45.00 - 50.00 per hour for RNs ; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, licensure, skills, and experience.</p>
<p>
</p><p>The total compensation package for this position may also include other elements, including a sign-on bonus and discretionary awards, in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered.</p>
<p>
</p><p>Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</p>
<p>
</p><p>If hired, the employee will be in an &ldquo;at-will position&rdquo; and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p>
<p>
</p><p>As one of the fastest-growing Independent Physician Associations in California, Regal Medical Group, Lakeside Community Healthcare &amp; Affiliated Doctors of Orange County, offers a fast-paced, exciting, welcoming, and supportive work environment. Opportunities abound, and enterprising, capable, focused people prosper with us. We promote teamwork, nurture learning, and encourage advancement for all of our employees. We want to see you excel, because we believe that your success is our succe<b>Full-Time</b><b>ime</b><b>e Position Benefits:</b></p>
<p>
</p><p>The success of any company depends on its employees. For us, employee satisfaction is crucial not only to the well-being of our organization but also to the health and wellness of our members. As such, we are firmly dedicated to providing our employees the options and resources necessary for building security and maintaining a healthy balance between work and life.</p>
<p>
Our dedication to our staff is evident in our comprehensive benefits package. We offer a very generous mixture of benefits, including many employer-paid options.</p>
<p>
</p><p><b>Health and Wellness:</b></p>
<ul>
<li>Employer-paid comprehensive medical, pharmacy, and dental for employees</li>
<li>Vision insurance</li>
<li>Zero co-payments for employed physician office visits</li>
<li>Flexible Spending Account (FSA)</li>
<li>Employer-Paid Life Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Behavioral Health Services</li>
</ul>
<p><b>Savings and Retirement:</b></p>
<ul>
<li>4401 (k)Retirement Savings Plan</li>
<li>Income Protection Insurance</li>
</ul>
<p><b>Other Benefits:</b></p>
<ul>
<li>Vacation Time</li>
<li>Company celebrations</li>
<li>Employee Assistance Program</li>
<li>Employee Referral Bonus</li>
<li>Tuition Reimbursement</li>
<li>License Renewal CEU Cost Reimbursement Program</li>
<li>Business-casual working environment</li>
<li>Sick days</li>
<li>Paid holidays</li>
<li>Mileage</li>
</ul>
<p>Employer will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the LA City Fair Chance Initiative for Hiring Ordinance.</p>
Requirements:
<p><b>Education and / or Experience:</b></p>
<ul>
<li>Graduate from an accredited Registered Nursing
</li><li>Current CA RN license and current CPR certification.</li>
<li>3 years acute care or case management experience preferred.</li>
<li>2-3 years of utilization or HMO experience preferred.</li>
<li>Knowledge of computers, faxes, printers and all other office equipment.</li>
<li>Typing 30 WPM with accuracy. Proficient in MS Office Programs (i.e., Word, Excel, Outlook, Access and PowerPoint).</li>
</ul>
<br>
Compensation: $45 - $50</div>

Outpatient Case Manager (RN)

Axiom Care

<div>Description:
<p>
Job Summary</p><p>
The Axiom Care intensive outpatient program includes group counseling, recovery education, employment services, art therapy and high needs case management in a sober living environment. This program serves a variety of specialty populations including SMI, GMH, justice involved, veterans, Navajo and other Indigenous individuals. The Indigenous Outpatient Case Managers focus on the various social determinants of health and structural obstacles that are necessary to address the clients to have the highest chance of successful recovery and obtain independent housing. The case manager is an integral member of the clinical team.</p><p>
Duties/Responsibilities</p><p><br>
</p><ul><li>Facilitate curriculum-based groups for the Indigenous population.</li><li>Carry a caseload of clients through their IOP programming.</li><li>Complete case management functions and develop after care plans.</li><li>Develop client-driven treatment plans and continually monitor and record treatment progress.</li><li>Collaborate with members assigned health home, guardian/advocate, probation/parole and others involved in the members Adult Recovery Team.</li><li>Coordination of care with external sources.</li><li>Serve as a point of contact to ensure continuous collaboration and communication between the housing and treatment team.</li><li>Works as part of highly communicative treatment team and supports staff in promoting treatment goals and values of the Axiom Care program.</li><li>Complete documentation in the electronic medical record of: activities, interventions, client contact, client staffings and case management treatment planning.</li><li>Ensure clients are attending and participating in scheduled clinical programming.</li><li>Attend frequent site staff supervision and ongoing staff trainings.</li><li>Identify and report ongoing maintenance and safety issues at facility.</li><li>Transport clients to appointments as needed.</li><li>Utilize coaching and motivational techniques to help clients achieve their treatment goals.</li><li>Perform other duties as assigned by management.</li></ul><p>
Supervisory Responsibilities</p><p><br>
</p><ul><li>None.</li></ul><p><br>
</p><p><b>Who is Axiom Care?</b></p><p>
Founded in 2012, Axiom Care is a Phoenix-based behavioral health organization that aims to ensure every Arizonan has access to compassionate, effective substance use treatment. With facilities in Maricopa and Pinal Counties, we offer comprehensive services including 24/7 observation, inpatient detoxification, residential treatment, outpatient treatment, and recovery housing with a focus on underserved populations.</p><p>
Beyond our full-continuum community programs, we proudly operate specialty programs for the justice-involved (in partnership with ADCRR), for members of the Navajo Nation (in partnership with the Navajo Department of Health), and for Veterans (co-located on the Victory Place campus).</p><p><b><i>
Together, we&rsquo;re building a future where compassionate care is accessible to all &ndash; come be a part of it!</i></b></p><p><b>
What we offer</b></p><ul><li>Medical, Dental, and Vision</li><li>401(k) with up to 3.5% match</li><li>Paid time off (PTO), paid sick time, and paid holidays</li><li>Tuition Reimbursement</li><li>Reimbursement for CMEs</li><li>Free criminal record clearance for eligible justice-impacted staff through a partnership with Rasa Legal</li><li>Employee Assistance Program (EAP)</li><li>Voluntary benefits including group term life, voluntary term life, AD&amp;D, short term disability, and accident coverage</li></ul><p><br>
</p><p><b>Navajo Nation Preference:</b></p><ul><li>Preference is given to qualified Navajo Nation and/or Native American Applicants in accordance with the Title 15 N.N.C. Chapter 7.</li></ul>
Requirements:
<p>
 <b>Required Skills/Abilities:</b></p><ul><li>Must be proficient in computer applications and electronic medical record systems.</li><li>Proficient with Microsoft Office Suite or related software.</li><li>Some assignments require an Arizona Fingerprint Clearance Card</li><li>Current Arizona Driver License and a current satisfactory 39-month Motor Vehicle Record (MVR).</li></ul><p><b>
Education and Experience</b></p><ul><li>Minimum one year of case management knowledge and experience with the AHCCCS population, and the substance use treatment.</li></ul><p><b>
Required Competencies:</b></p><ul><li><b>SMI Clinical Evaluation - </b>Identifying and connecting with clinic, Request for SMI evaluation</li><li><b>Identifying appropriate placement - </b>Understanding appropriate placement upon discharge. Coordination of care with placement.</li><li><b>Discharge planning - </b>Culturally relevant. Provide current information. Teach life skills</li><li><b>Ability to problem solve/critical thinking, self-determined - </b>Able to identify the need for further assistance. Understanding time management. Communication skills with team. Identify solutions for in the moment.</li><li><b>Documentation - </b>Knowledge of regulations. Prepare accurate, concise notes. Write comprehensive, clear psychosocial narrative. Record client progress in relation to treatment goals. Appropriate verbiage. Discharge summaries.</li></ul><p><b>
Physical Requirements:</b></p><ul><li>Prolonged periods of sitting at a desk and working on a computer.</li><li>Must be able to lift up to 15 pounds at times.</li></ul><p><br>
</p><h3 class="jobSectionHeader"><b><i>Disclaimer</i></b></h3><p><i>
The above is intended to describe the general content of and requirements for the performance of this job.</i> <i>It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.</i> <i>Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</i></p></div>

Case Manager - Outpatient

Morrison Child and Family Services

<div><div><b>Job Title</b>: Mental Health Case Manager (Bilingual Spanish required)
</div><div><b>Department/Program</b>: Outpatient
</div><div><b>Reports to:</b> Clinical Program Manager
</div><div><b>FLSA status</b>: Non-exempt/hourly</div><div><b>
Job Type</b>: Full Time</div><div><b>
Location</b>: Beaverton, OR</div><div><b>
Salary:</b> $25.60/hr. - $28.25/hr.</div><div>
</div><div><b>Morrison Child and Family Services:</b> We are a Joint Commission and Sanctuary accredited non-profit organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma-informed care:
</div><ul><li><b>Nonviolence</b> - being safe and doing the right thing</li><li><b>
Emotional Intelligence</b> - managing our feelings so we don&rsquo;t hurt ourselves or others</li><li><b>
Social Learning</b> - respecting and sharing ideas of our teams</li><li><b>
Democracy</b> - shared decision making whenever possible</li><li><b>
Open Communication </b>- saying what we mean and not being mean when we say it</li><li><b>
Social Responsibility</b> - everyone contributes to the organizational culture</li><li><b>
Growth and Change</b> - creating hope for our clients and ourselves</li></ul><div><b>
Job Summary:</b>
</div><div>The Mental Health Case Manager is responsible for providing direct support to clients and their families enrolled in Outpatient MH services, including but not limited to, accessing services, outreach/engagement support, service coordination/referrals, case management, and discharge planning.</div><div>
</div><div>
The Mental Health Case Manager works in conjunction with the MH therapists to assess client and family needs and develop a plan to meet those needs. This position provides clients and their families guidance and assistance in navigating complex systems in order to access services and resources that will support the client in meeting their treatment goals.</div><div>
</div><div><b>
Duties and Responsibilities:</b></div><ul><li>
Assesses needs of client and family members, identifying risk factors and creating a case management plan that outlines goals/objectives to meet the client and family needs.</li><li>
Provides service coordination, referral, linkage and advocacy for clients and their families based on assessed needs.</li><li>
Collaborates with caregivers, schools, hospitals, DHS/CPS, MH providers, Wraparound providers, and other entities to ensure client&rsquo;s needs are met.</li><li>
Provides Client/Family outreach and engagement support.</li><li>
Provides support and guidance to clients and their families during times of transition or crisis.</li><li>
Supports Discharge Planning for clients.</li><li>
Develops and maintains resource list, group therapy options, extracurricular activities, parenting resources, etc.</li><li>
Develops and maintains community and external agency partnerships.</li><li>
Conducts screenings for ancillary services and/or higher levels of care.</li><li>
Provides psycho-education to clients and families.</li><li>
Completes timely clinical documentation for billable and non-billable services in accordance with state, federal and organizational requirements.</li><li>
Maintains efficient and effective clinical and administrative operation practices.</li><li>
Adheres to Outpatient policies, procedures, and protocols and those outlined in the Morrison Child and Family Services Employee Guidebook.</li><li>
Performs other related duties as required and assigned.</li><li>
Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies &amp; practices.</li><li>
Participate in staff development, in-services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma-informed behavioral healthcare organization.
</li></ul><p><b>Core Competencies:</b> (Competencies are the abilities and qualities a person needs to be successful in this job)</p><ul><li>
Understands mental health assessment, treatment, case management, and service terminology.</li><li>
Ability to perform administrative and organizational functions such as managing spreadsheets and reports, entering, and tracking data, scanning/uploading files, navigating multiple databases, and maintaining records.</li><li>
Ability to read, record and interpret information including client insurance eligibility and information in Electronic Health Record (EHR) systems.</li><li>
Behaves professionally (demeanor, dress, language, commitments, etc.).</li><li>
Demonstrates the ability to recognize professional limitations and seeks supervision when appropriate.</li><li>
Acknowledges and respects all individuals and demonstrate openness to providing trauma informed responsive care and treatment to clients and their families.</li><li>
Demonstrates knowledge and skill in assessing suicide risk factors and facilitating screening and triage.</li><li>
Demonstrates sufficient knowledge to support clients experiencing a mental health crisis including de-escalation techniques and facilitating access to appropriate crisis services.</li><li>
Understands and complies with mandatory reporting requirements. Use developmentally appropriate and trauma informed approach to follow agency protocol for assessment and intervention.</li></ul><div><b>
Required Position Qualifications:</b></div><ul><li>
A Bachelor&rsquo;s degree in Behavioral Health or related field OR a combination of at least three years of education and/or experience in behavioral health field.</li><li>
Care Coordination or Case Management experience at a behavioral health or related agency.</li><li>
Knowledge of state and county systems and resources.</li><li>
Bilingual abilities, including the ability to speak, read, write, and translate documents in Spanish. Must clear a language proficiency test.</li></ul><div><b>
Other Requirements:</b></div><ul><li>
QMHA-Registration within 30 days of hire</li><li>
Personal transportation allowing for travel between program sites. If driving a personal vehicle, a valid driver&rsquo;s license for state of residency, proof of personal auto insurance liability coverage, and a driving record that meets corporate driving criteria is required. If driving a personal vehicle for work purposes more than once a week (4 times per month on average) must have and maintain personal auto liability coverage at $100,000/$100,000 level.</li><li>
Must pass criminal history check</li></ul><div><b>
Working Conditions</b><b>:</b>
</div><div><b>Environment</b>: Work is done in clinical offices, community settings, including Morrison Residential, administration buildings, public locations, and social service sites. Breaks and meals are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants.
</div><div></div><div><b>Mental demands</b>: Work assigned is diverse and may involve addressing new and unique circumstances. The work might be unpredictable and disrupts planned tasks, requiring flexible time management.
</div><div></div><div><b>Physical demands</b>: Ability to remain calm and emotionally available serving youth, adults and or families who have experienced trauma. Proficient with office equipment and physical movement. Ability to perform physical interventions if needed in accordance with program and training. Physical dexterity for reaching, stooping, and repetitive wrist and hand motions.
</div><div></div><div>All Morrison programs and services are accredited by The Joint Commission, a nationally recognized standard-setting and accreditation body for health care. Morrison is also certified as a trauma-informed organization by the Sanctuary Institute. Certification recognizes our dedication to providing a trauma-informed culture and environment for children, families and staff through implementing Sanctuary values, commitments, and tools.
</div><div></div><div>We are an Affirmative Action Plan Employer. Our policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic. In compliance with our Affirmative Action Plan, Morrison uses E-Verify to determine employment eligibility after an offer is accepted.
</div><div></div><div>Applications will be reviewed as received. Morrison reserves the right to make a hiring decision at any point during the posting period. Morrison employees are offered a variety of benefits including Medical, Vision, Dental, Flexible Spending Accounts, Employer-Paid Life, Accidental Death and Dismemberment and Long-Term Disability, and an Employee Assistance Program (EAP).</div></div>

Mental Health Case Manager- Bilingual Spanish

<div>Description:
<p>
Axiom Care is a fast-paced, rapidly growing substance abuse treatment and sober living housing provider with locations in the Phoenix metro area and Apache Junction. We primarily serve low-income and justice-involved individuals who are seeking to change their life for the better.</p><p><b>
Job Summary</b></p><p>
The Axiom Care OP program includes temporary housing, recovery education, employment assistance services, and high needs case management in a sober living environment with specialized clinical programming. This program serves the justice involved and SMI population who are looking to focus on recovery, build skills that enable successful reintegration into the community, reduce criminogenic thinking and behaviors and achieve independent living. The outpatient Specialty Case Managers focus on the various social determinants of health and structural obstacles that are necessary to address for the clients/residents to have the highest chance of successful recovery and community reintegration. Additionally, they assist in on-site activities and functions of the program, as assigned by the Clinical Director, Facilities Manager and/or other administrative staff. Case manager is an integral role in Axiom Care team.</p><p><b>
Duties/Responsibilities</b></p><ul><li>
Maintain strict adherence to state and local ethical standards and legal requirements at all times</li><li>
Complete case management functions focused on a housing first and high needs case management model</li><li>
Assist clients with AHCCS applications, employment specialty services and other paperwork to aid with financial stability, autonomy and connecting with needed services</li><li>
Develop client-driven individualized treatment plans and continually monitor and record treatment progress</li><li>
Carry a caseload of about 20-30 clients through their residential stay</li><li>
Complete high-quality documentation of any service provided, follow up needed, or other clinically pertinent information within 24 hours</li><li>
Take initiative to be aware and stay updated about community resources</li><li>
Assess client progress, needs and barriers in each interaction and document</li><li>
Make referrals to and coordinate care with external resources regularly for all client needs</li><li>
Secure client information per HIPAA standards</li><li>
Assist with providing and attends training as requested</li><li>
Attend clinical meetings, oversight and interdisciplinary team meetings as requested</li><li>
Collaborate with the interdisciplinary team throughout the day including tech staff and leadership to ensure the best client care and open, frequent communication</li><li>
Complete case management functions as needed</li><li>
Assist in holding clients accountable for attendance and compliance with program expectations</li><li>
Identify and report ongoing maintenance and safety issues at facility</li><li>
Intervene with de-escalation, empathy and, as needed, emergency response protocol to crisis and emergency situations</li><li>
Perform other related tasks and projects as assigned by management</li></ul><p><br>
</p><p><b>Who is Axiom Care?</b></p><p>
Founded in 2012, Axiom Care is a Phoenix-based behavioral health organization that aims to ensure every Arizonan has access to compassionate, effective substance use treatment. With facilities in Maricopa and Pinal Counties, we offer comprehensive services including 24/7 observation, inpatient detoxification, residential treatment, outpatient treatment, and recovery housing with a focus on underserved populations.</p><p>
Beyond our full-continuum community programs, we proudly operate specialty programs for the justice-involved (in partnership with ADCRR), for members of the Navajo Nation (in partnership with the Navajo Department of Health), and for Veterans (co-located on the Victory Place campus).</p><p><b><i>
Together, we&rsquo;re building a future where compassionate care is accessible to all &ndash; come be a part of it!</i></b></p><p><b>
What we offer</b></p><ul><li>Medical, Dental, and Vision</li><li>401(k) with up to 3.5% match</li><li>Paid time off (PTO), paid sick time, and paid holidays</li><li>Tuition Reimbursement</li><li>Reimbursement for CMEs</li><li>Free criminal record clearance for eligible justice-impacted staff through a partnership with Rasa Legal</li><li>Employee Assistance Program (EAP)</li><li>Voluntary benefits including group term life, voluntary term life, AD&amp;D, short term disability, and accident coverage</li></ul>
Requirements:
<p><b>
Required Skills/Abilities</b></p><ul><li>
Must be proficient in computer applications and electronic medical record systems.</li><li>
Proficient with Microsoft Office Suite and related software.</li><li>
Ability to communicate effectively with clients, client supports and professionals.</li><li>
Ability to make sound decisions in emergency situations.</li><li>
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public</li><li>
Ability to define problems, collect data, establish facts, and draw valid conclusions</li><li>
Working knowledge of twelve step programs of recovery</li><li>
Strict adherence to ethical treatment standards</li><li>
Strong time management skills</li><li>
Ability to type at least 45 wpm.</li></ul><p><b>
Education and Experience</b></p><ul><li>
Minimum one year of case management knowledge and experience with the AHCCCS population, justice involved persons, chronically underhoused and the substance use treatment.</li><li>
One year of experience with the Crisis/SMI population strongly preferred.</li></ul><p><br>
</p><h3 class="jobSectionHeader"><b><i>Disclaimer</i></b></h3><p><i>
The above is intended to describe the general content of and requirements for the performance of this job.</i> <i>It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.</i> <i>Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</i></p></div>

Case Manager - Detox

Central Counties Services

<div><p><b>Minimum Starting Hourly Rate: $25.33</b></p><p><b>
Maximum Starting Hourly Rate - Dependent on Qualifications</b></p><p><b>
Benefits</b></p><ul><li><b>
Health</b></li><li><b>
Dental</b></li><li><b>
Vision</b></li><li><b>
Life Insurance</b></li><li><b>
Generous Paid Time Off - 9.23 hrs per pay period</b></li><li><b>
10 Observed Company Paid Holidays</b></li><li><b>
8 Hours Annual Volunteer Time Off</b></li><li><b>
Retirement Plan w/ 6% Employer Contribution</b></li><li><b>
Employee Assistance Program</b></li></ul><p><b>
GENERAL DESCRIPTION
</b></p><p><b>This is a grant-funded position. Ongoing employment is contingent on continued grant funding.</b></p><p>
Performs social services work by serving as a liaison between individuals and their families in obtaining assistance and rehabilitative treatment. The Collaborative Care Case Manager provides outpatient mental health&ndash;related care coordination services for individuals with intellectual and developmental disabilities (IDD) who have co-occurring mental health conditions, substance use disorders, or behavior support needs. This position delivers collaborative care case management using a cross-systems, biopsychosocial approach and works in coordination with medical, behavioral health, and IDD service providers to improve access to care, reduce crises, and support successful community living. The Outpatient Biopsychosocial Intervention (OBI) Collaborative Care Case Manager may also provide skills training services consistent with state-funded mental health psychosocial rehabilitation models.</p><p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES
</b></p><p><b>Collaborative Care Case Management</b></p><ul><li>
Provide collaborative care case management services to individuals enrolled in the OBI program in accordance with HHSC contract requirements.</li><li>
Coordinate care across physical health, behavioral health, and IDD systems to support accurate diagnosis, effective treatment planning, and continuity of care.</li><li>
Conduct service coordination activities that reduce barriers to accessing mental health, medical, behavioral, and community-based supports.</li><li>
Make appropriate referrals to specialized mental and physical health services, behavior supports, peer supports, and community resources.</li><li>
Monitor and support medication management by assisting with scheduling appointments, coordinating specialty care referrals, and tracking follow-up.</li><li>
Support individuals during transitions of care, including hospital discharges, crisis episodes, or changes in service providers.</li><li>
Participate in consultation and coordination with interdisciplinary professionals, such as Nursing, Psychiatrists, Psychologists, Social Workers, Licensed Professional Counselors, Board Certified Behavior Analysts, and specialized medical and therapy providers</li><li>
Communicate regularly with individuals, families, guardians, and support systems to ensure coordinated and person-centered service delivery.</li></ul><p><b>
Skills Training and Education</b></p><ul><li>
Provide skills training to individuals, parents, and/or support systems at least monthly, as identified through the Biopsychosocial Assessment.</li><li>
Deliver mental wellness supports and foundational skills training, including coping strategies, communication supports, and behavior support techniques.</li><li>
Support parents and caregivers in building structure, consistency, and environments that promote positive outcomes for individuals with IDD.</li><li>
May assist Lead OBI in conducting education and training opportunities for behavioral/mental health professionals, medical professionals, law enforcement, and other entities engaged with individuals with IDD.
</li></ul><p><b>Documentation and Reporting</b></p><ul><li>
Ensure accurate and timely documentation of all services provided.</li><li>
Maintain required documentation for collaborative care case management services</li><li>
Ensure services are provided in accordance with HHSC contract requirements, LIDDA policies, and applicable administrative rules.</li><li>
Participate in team meetings, case reviews, trainings, and quality improvement activities.</li><li>
Identify service gaps, risks, or emerging needs and communicate them to the OBI Lead or supervisor.</li></ul><p><b>
Other</b></p><ul><li>
Maintain compliance with required training, professional development, and cross-training.</li><li>
Demonstrate high ethical standards, professionalism, and personal integrity.</li><li>
Maintain regular attendance and dependability in accordance with the established work schedule.</li><li>
Perform related duties as assigned.</li><li>
Frequent travel within the catchment area is required.</li></ul><p><b>
GENERAL QUALIFICATIONS</b></p><p><b>
Experience/Education/Licensing/Certification</b></p><ul><li>
Bachelor&rsquo;s degree or higher from an accredited college or university in a social, behavioral, or human services field (e.g., psychology, social work, nursing, counseling, rehabilitation, sociology, human development, or related field).</li><li>
Experience working with individuals with intellectual and developmental disabilities and co-occurring mental health or behavioral support needs preferred.</li></ul><p><b>
Knowledge, Skills, and Abilities</b></p><ul><li>
Apply trauma-informed care principles, including cultural sensitivity, in all aspects of service delivery.</li><li>
Communicate effectively, both verbally and in writing.</li><li>
Exercise sound judgment and problem-solving skills in a variety of situations.</li><li>
Demonstrate behavior consistent with the Center&rsquo;s values and Policies and Procedures.</li><li>
Work collaboratively and maintain effective relationships with supervisors, individuals served, coworkers, and community stakeholders.</li><li>
Proficient in computer applications such as Microsoft Word and Excel.</li></ul><p><b>
Additional Requirements</b></p><ul><li>
Must have and maintain a valid drivers&rsquo; license with an acceptable driving record.</li></ul><p><b>
WORK ENVIRONMENT AND FUNCTIONAL REQUIREMENTS</b></p><p>
This position may require the ability to:</p><ul><li>
Sit, stand, and walk for extended periods of time.</li><li>
Use a computer and standard office equipment for prolonged periods.</li><li>
Occasionally lift and/or move up to 15 pounds.</li><li>
Drive and travel to client locations, community sites, or other work-related locations as needed</li><li>
Navigate various environments, which may include office settings, client homes, or community facilities</li><li>
Respond appropriately to challenging or unpredictable situations, including safely de-escalating and managing interactions with individuals who may exhibit verbally or physically aggressive behavior, in accordance with training and Center policies.</li><li>
Staff member is expected to maintain sufficient mental and emotional health to meet the inherent stressors of the position. An employee is &ldquo;mentally fit&rdquo; when their mental state allows them to perform the essential job duties of their job safely and effectively, which includes being able to concentrate, make decisions, manage stress and maintain focus.</li></ul><p><b>
EQUAL OPPORTUNITY EMPLOYER</b></p><p>
Central Counties Services is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law.</p></div>

Caseworker 3 - OBI - 1810

Native American Connections

<div><div><b>Join Our Team at Native American Connections!</b>
<div></div><div><div><div><b>Who We Are:</b><br>
Native American Connections (NAC) is a nonprofit organization dedicated to improving the lives of individuals and families through affordable housing, behavioral health, and community development services. For over 50 years, we have proudly served Native American and underserved communities in the Phoenix area with culturally competent, trauma-informed care grounded in respect and tradition.</div>
<div></div><div><b>Our Mission:</b></div>
<div>Our mission, grounded in traditional Native American culture, is to reduce health disparities by delivering high-quality, comprehensive integrated healthcare and providing stable housing throughout the communities we serve.</div>
<div></div><div><b>Why Work With Us?</b><br>
When you join NAC, you're not just taking a job &mdash; you're becoming part of a movement. A movement that values cultural identity, honors resilience, and believes in the power of community. You'll work alongside passionate professionals who are committed to healing generational trauma, strengthening families, and building vibrant futures.</div>
<div></div><div><b>What We Do:</b></div>
<ul><li>Behavioral Health Services: Culturally responsive treatment for mental health and substance use disorders including outpatient therapy, residential programs, and youth services.</li>
<li>Affordable Housing: Safe, stable, and supportive housing options &mdash; from transitional housing to permanent low-income housing.</li>
<li>Community Development: Revitalizing neighborhoods and preserving Native heritage through community-based projects and education.</li>
</ul><div><b>Our Values:</b><br>
Cultural Integrity | Community Wellness | Holistic Healing | Equity &amp; Inclusion | Sustainability</div>
<div></div><div><b>Now Hiring:</b><br>
We are seeking compassionate, mission-driven individuals to join our growing team across various departments including clinical services, housing support, youth engagement, and administrative leadership.</div>
<div>If you&rsquo;re passionate about social change, cultural advocacy, and serving diverse communities with dignity and care &mdash; NAC is the place for you.</div>
<div></div><div>Based in Phoenix, Arizona | ️ 501(c)(3) Nonprofit Organization</div>
<div></div><div><b>Apply Today &amp; Make a Difference Tomorrow:</b><br>
Visit https://www.nativeconnections.org/careers-at-nac/ to view open positions and join our circle of care.</div>
</div>
<div></div><div><b>Case Manager</b></div>
<div><b>PWC 337 E. Virginia Ave, Phoenix, AZ 85004</b></div>
</div><div><b>Schedule: Sunday - thursday 7:00Am - 3:30PM</b></div>
<div></div><div><div><b>POSITION SUMMARY</b><b>:</b></div>
<div>Under the direct supervision of the Clinical Supervisor, the Case Manager ensures coordination and continuity of care for all clients, provides skill training and development, completes intake assessment, facilitates groups, connects clients to community resources, and provides coordination of care.</div>
<div></div><div><b>RESPONSIBILITIES</b><b>:</b></div>
<ul><li>Completes initial intake/assessments for new clients and completes all related paperwork in a timely manner.</li>
</ul><ul><li>Assists with or facilitates health promotion, psychoeducational and skills training groups; provides individualized case management to Outpatient (Integrated Health) clients.</li>
<li>Updates Treatment plans for clients, as needed.</li>
<li>Completes clinical documentation on daily basis including but not limited to group and individual progress notes, intake and discharge documentation.</li>
<li>Assists with development of individual and client cultural competencies.</li>
<li>Provides support around addressing Social Determinants of Health needs including documentation of:
<ul><li>Workforce development, helping with resumes, interviews as indicated by client need.</li>
<li>Referrals for all necessary basic needs, supplies, i.e., medical appointment, eyeglasses, and other aids.</li>
<li>Referral for services for housing, employment, job training, etc.</li>
<li>Assist with transportation resources as needed.</li>
<li>Assist in obtaining benefits such as with applications for food stamps, GA, AHCCCS.</li>
</ul></li><li>Assists in making community referrals and support.</li>
<li>Assists clients in completing the housing interest form and VI-SPDAT</li>
<li>Assists with coordination of care amongst treatment team and referral sources and multidisciplinary team, including Adult Recovery Team meetings.</li>
</ul><ul><li>Provides coverage for Front Desk as needed.</li>
<li>Support and actively engage in practices of inclusion through Cultural and Linguistically Appropriate Services (CLAS) Standards.</li>
<li>Completes duties using trauma informed care principles.</li>
</ul><ul><li>Other duties as assigned.</li>
</ul>
<div></div><div><b>CORE COMPETENCIES:</b></div>
<ul><li>Productivity</li>
<li>Quality of Work</li>
<li>Knowledge of the Job</li>
<li>Professionalism</li>
<li>Teamwork</li>
<li>Initiative/Resourcefulness</li>
<li>Work Efficiency</li>
<li>Punctuality/Attendance</li>
<li>Dependability</li>
<li>Communication Skills</li>
<li>Cultural Competence/Mission</li>
</ul>
<div></div><div><b>EDUCATIONAL/WORK EXPERIENCE REQUIREMENT</b><b>:</b></div>
<ul><li>Associates of Arts Degree in behavioral health field and two (2) years of experience in substance use or mental health treatment, or</li>
<li>High school diploma or GED and 4 years&rsquo; experience</li>
<li>Strong knowledge of community resources and referral sources</li>
<li>Possess and maintain a valid Arizona driver&rsquo;s license and</li>
<li>Possess or able to obtain a Fingerprint Clearance Card</li>
<li>CPR/First Aid Certificate within 90 days of hire</li>
</ul>
<div></div><div><b>SKILLS REQUIREMENT</b><b>:</b></div>
<ul><li>Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors</li>
<li>Demonstrate excellent written and oral communication skills</li>
<li>Excellent customer service skills</li>
<li>Must demonstrate critical thinking, problem- solving and organizational and time management skills</li>
<li>Proficiency in electronic health record systems</li>
<li>Must be able to work well with others in a team approach</li>
<li>Understand the dynamics of chemical dependency and demonstrate the ability to integrate the knowledge for practical application</li>
<li>Must understand the recovery process of the chemically dependent individual
</li><li>Experience in working with the Native American population preferred</li>
<li>Know the economic, educational and social problems of Native Americans</li>
<li>MS Office proficiency</li>
<li>Bilingual- Spanish desired</li>
</ul>
<div></div><div><b>PHYSICAL DEMANDS:</b></div>
<ul><li>Able to sit, stand and walk with/ without accommodations.</li>
</ul><div><b>NATIVE AMERICAN PREFERENCE</b>: Preference is given to qualified Native American Applicants in accordance with the Indian Preference Act. If claiming a preference, a copy of valid documentation will be necessary.</div>
<div></div><div><b>DRUG FREE WORKPLACE:</b> Native American Connections is a drug-free workplace with safety-sensitive jobs. Use of alcohol and legal or illegal drugs may impair and alter employees' judgement resulting in increased safety risks, workplace injuries, and faulty decision making. Reporting to work at NAC after use of alcohol, a controlled substance, or abuse of any other substance is absolutely prohibited.</div>
<div></div><div><b>FAIR LABOR STANDARDS ACT</b><b>:
</b></div><div>This position is considered to be Non-Exempt and entitled to overtime pay for hours worked in excess of forty (40) hours per workweek for overtime pay provisions as provided by the Federal Fair Labor Standards Act (FLSA) and any applicable state laws.</div></div></div></div>

Case Manager

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