outpatient receptionist

Trinity Health

Employment Type: 
Full time
 
Shift: 
Day Shift
 
Description: 
Front Desk Registration - Senior Registration Associate – Outpatient Urology Office - Clifton Park, NY - FT
 
The Senior Registration Associate is responsible for performing and overall coordination of clerical duties related to the efficient and service-oriented operation of a medical practice. This position is located at 1735 Route 9, Clifton Park, NY.
 
Perform and coordinate front-end functions to ensure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows:
 
<ul>
<li>Scheduling and registration</li>
<li>Check-in</li>
<li>Check-out</li>
<li>Charge entry/claims</li>
<li>End of day processes</li>
<li>General duties including but not limited to:</li>
<li>Document processing</li>
<li>Scanning</li>
<li>Inbox monitoring</li>
</ul>
Responsibilities: 
<ul>
<li>Ensure distribution of work throughout the team is sufficient to meet daily schedules</li>
<li>Display leadership qualities</li>
<li>Manages daily staffing needs in coordination with office and float pool managers</li>
<li>Serve as a mentor and role model to all colleagues</li>
<li>Schedules patient appointments to maximize patient access.</li>
<li>Handles all incoming calls and directs appropriately.</li>
<li>Registers patient, obtains necessary consent forms and patient demographic data.</li>
<li>Collects co-pay at check-in/or check-out when applicable. Documents monies collected and generate patient receipts.</li>
<li>Acts as liaison between patients and clinical staff; monitors for delays and informs patient.</li>
<li>Schedules all follow-up appointments at check-out, including ancillary and/or diagnostic tests.</li>
<li>Obtains pre-authorizations for diagnostic testing for specialist office visits as assigned.</li>
<li>Obtains referrals for specialist office visits.</li>
<li>Consistently and accurately passes charges in accordance with office policies and procedures.</li>
<li>Information Processing: Understands and performs parsing process on a daily basis to electronically file information into the Electronic Medical Record. Parses accurately in compliance with expected standards.</li>
<li>Maintains patient confidentiality and adheres to HIPAA regulations.</li>
<li>Works cooperatively with all team members to ensure quality patient care at all times.</li>
<li>Communicates respectfully and effectively with providers, clinical staff, colleagues, managers and others.</li>
<li>Cross covers other areas needed</li>
</ul>
What you will need: 
<ul>
<li>Strong leadership skills required</li>
<li>Associate’s degree preferred, High School Diploma/Equivalent Required</li>
<li>Demonstrated proficiency with Microsoft Office product and other computer applications</li>
<li>Demonstrated experience with delivering successful customer service</li>
<li>Demonstrated experience with handling multiple priorities in a deadline driven environment.</li>
<li>Managing difficult customers respectfully and without confrontation</li>
<li>Previous medical office experience preferred</li>
<li>Ability to lift 25 lbs.</li>
</ul>
Pay Range: $18.50 - $23.90
 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
 
Our Commitment
 
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Outpatient Medical Receptionist - Clifton Park

Cancer Foundation Hospital

Cancer Foundation has a following vacant situation:OPD ReceptionistThe candidate should have a graduate degree with atleast 2 years of hospital experience as a hospital Receptionist/OPD Assistant. She should have experience of dealing with patients and doctors with sound temperament. She should also be computer literate to run EMR. Candidates with a medical background may also apply for the position. She should possess good communication skills both oral and written.Job Type: Full-timeWork Location: In person

OPD Receptionist (Female)

Unity Cares Medical Center LLC

Job description:The Medical Receptionist (Ka-BAYAN) will serve as the first point of contact for visitors, clients, and employees. This role involves managing the front desk, answering phone calls, handling inquiries, and providing administrative support to ensure the smooth operation of the office.OWN VISA IS A MUST!MEDICAL AND DENTAL RECEPTION EXPERIENCE IS REQUIRED NOT FROM HOTELKey Responsibilities:<ul><li>Front Desk Operations:</li><li>Greet and welcome visitors in a professional and friendly manner.</li><li>Answer, screen, and forward incoming phone calls.</li><li>Direct visitors to the appropriate staff or department.</li><li>Maintain the reception area, ensuring it is tidy, organized, and presentable at all times.</li></ul>Job Types: Full-time, PermanentPay: AED2,800.00 - AED3,000.00 per monthApplication Question(s):<ul><li>OWN VISA</li></ul>Experience:<ul><li>HOSPITAL OR CLINIC RECEPTIONIST: 1 year (Required)</li></ul>Work Location: In person

Clinic Receptionist

Freeman Hospital

<div>
 Employer heading
 
 
 Outpatients Clerk Receptionist
 
 
 Band 2
 
 
 Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of &pound;1.7 billion.
 
 
 With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, we&rsquo;re in the top five providers of specialised health services in the country.
 
 
 As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
 
 
 We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people&rsquo;s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
 
 
 Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
 
 
 
 Job Overview
 
 
 
 An exciting opportunity has arisen within Urology for an enthusiastic, self-motivated and hard-working experienced Clerk Receptionist to join our admin team.
 
 
 The Urology Department at Freeman Hospital is one of the leading providers of urology services in the UK. We cater to patients in the Northeast - around Newcastle upon Tyne and extending in to Cumbria and the Scottish borders.
 
 
 <ul>
 <li>
 Interview Date Thursday 23 April 2026
 </li>
 <li>
 22 Hours 30 Minutes/Week
 </li>
 <li>
 You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
 
 
 </li>
 </ul>
 
 NO AGENCIES PLEASE
 
 
 
 Main duties of the job
 
 
 The primary focus of the role is to provide reception services across three busy outpatient areas within the urology service. Duties include but are not limited to the timely checking in and out of patients for appointments, playing an active role in a high volume call queue and administrative preparation of clinics across the service.
 
 
 Working for our organisation
 
 
 As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
 
 
 With around 2 million contacts with patients every year, we deliver care from:
 
 
 <ul>
 <li>
 Royal Victoria Infirmary (RVI)
 </li>
 <li>
 Freeman Hospital
 </li>
 <li>
 Newcastle Dental Hospital
 </li>
 <li>
 Cramlington Manor Walks
 </li>
 <li>
 Urgent treatment centres
 </li>
 <li>
 Newcastle Fertility Centre
 </li>
 <li>
 Northern Centre for Cancer Care, North Cumbria
 </li>
 <li>
 Northern Genetics Service
 
 
 </li>
 </ul>
 These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
 
 
 We also have offices at Regent Point in Gosforth and community sites.
 
 
 Please see attached information on what Staff Benefits we have to offer at our Trust under &lsquo;Documents to download&rsquo; or &lsquo;Supporting documents&rsquo;.
 
 
 For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
 
 
 
 Detailed Job Description And Main Responsibilities
 
 
 
 <ul>
 <li>
 To provide an effective and efficient out-patient reception and administrative service across the organisation ensuring that a high quality of customer care is delivered
 </li>
 <li>
 To continue to develop and maintain competencies in all areas of work
 
 
 </li>
 </ul>
 Person specification
 
 
 
 Skills
 
 
 
 Essential criteria
 
 
 <ul>
 <li>
 Good literacy and numeracy skills
 </li>
 <li>
 IT skills in windows based applications
 </li>
 <li>
 Ability to communicate with members of the public, all staff and health care providers
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 Desirable criteria
 
 
 <ul>
 <li>
 Previous reception/clerical experience
 </li>
 <li>
 Previous customer care experience
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Essential criteria
 
 
 <ul>
 <li>
 NVQ Level 2 in appropriate subject (or on pathway) or equivalent qualification / experience
 
 
 </li>
 </ul>
 
 Important note on completion of reference section of Application Form
 
 
 
 All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.
 
 
 Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month&rsquo;s pay.
 
 
 Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
 
 
 Employer certification / accreditation badges
 
 
 Applicant requirements
 
 
 The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
 
 
 Documents to download
 
 
 <ul>
 <li>
 Job Description (PDF, 245.0KB)
 </li>
 <li>
 Person Specification (PDF, 27.6KB)
 </li>
 <li>
 Newcastle Staff Benefits (PDF, 274.4KB)
 </li>
 <li>
 Behaviour and Civility Charter (PDF, 93.8KB)
 
 
 </li>
 </ul>
 Apply online now
 
 
 Further details / informal visits contact
 
 
 Name Samantha Gibson Job title Administration Team Leader Email address Samantha.gibson21@nhs.net Telephone number 0191 2448677
</div>

Outpatients Clerk Receptionist

Relief Mental Health

<div><h3 class="jobSectionHeader">Position Summary</h3>

The Receptionist is a key member of the Relief Mental Health care team, responsible for creating a welcoming, professional, and efficient front desk experience for patients. This role supports patient flow, data accuracy, revenue integrity, and overall clinic operations while upholding HIPAA compliance and exceptional customer service standards. 

<h3 class="jobSectionHeader">
Key Responsibilities</h3>
<ul>
<li>Greet patients warmly and professionally upon arrival
</li>
<li>Check patients in and verify appointment details
</li>
<li>Confirm and update patient demographics and insurance information
</li>
<li>Provide and collect required paperwork and assessments
</li>
<li>Ensure patients are accurately reflected in internal systems
</li>
<li>Thank patients at checkout and provide clear next-step instructions
</li>
</ul><ul><li>Collect patient copays, cash-pay balances, and cancellation fees
</li>
<li>Communicate outstanding balances discreetly and professionally
</li>
<li>Schedule or confirm follow-up appointments based on provider instructions
</li>
</ul><ul><li>Monitor voicemail throughout the day and transcribe messages accurately
</li>
<li>Route calls and messages to appropriate departments (clinical, billing, operations)
</li>
<li>Maintain accurate documentation in the Receptionist Activity Log
</li>
</ul><ul><li>Run daily and weekly insurance verifications
</li>
<li>Identify and flag inactive insurance plans
</li>
<li>Perform next-day patient audits
</li>
<li>Review upcoming schedules to identify gaps, errors, or double booking
</li>
</ul><ul><li>Conduct appointment confirmation calls/texts
</li>
<li>Assist with basic clinical or operational tasks (e.g., scanning paperwork, supporting TMS patients, taking blood pressures
</li>
</ul><ul><li>Maintain a clean, organized, and welcoming front desk and waiting area 
</li>
</ul><h3 class="jobSectionHeader">Qualifications</h3>
<ul>
<li>High school diploma or equivalent required
</li>
<li>Prior experience in a medical, mental health, or customer service setting preferred
</li>
<li>Strong communication and interpersonal skills
</li>
<li>Excellent attention to detail and organizational abilities
</li>
<li>Comfort using technology systems (EHR, scheduling platforms, Monday.com, insurance portals)
</li>
<li>Ability to manage multiple priorities in a fast-paced environment
</li>
<li>Professional, compassionate, and patient-centered demeanor</li></ul></div>

Receptionist, Outpatient Behavioral Health- West Loop

Aura - Dental & Aesthetic

we&rsquo;re a Dental &amp; Aesthetic Clinic looking for a Receptionist for 2nd/Evening ShiftDays: Monday to SaturdayTiming: 4-9PM (closing times fluctuates depending on patients)Gender: FemaleRequirement:we strongly do not want someone who just doing this for a job, we need someone we want to work in this field and wants to grow their rank from the reception desk toward management.<ul><li>can understand and speak English as various of our clientele tend to talk in English</li><li>manage patient data and appointments</li><li>maintain dress code</li><li>understand and grow with the team</li><li>have a passion for the field</li><li>a friendly and welcoming aura</li></ul>you can also send your CV at hr@auradentals.comJob Types: Full-time, Part-timePay: Rs15,000.00 - Rs20,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Receptionist for Clinic - Evening

Samaritan

<div>
 Job Details
 
 
 
 Description
 
 
 
 
 Our Mission
 
 
 
 All of us, for each of you, every time.
 
 
 
 Our Vision
 
 
 
 Together, serving as the trusted regional healthcare partner.
 
 
 
 Our Values
 
 
 
 Listen~Love~Respect~Excel~Innovate
 
 
 At Samaritan we are dedicated to providing healthcare services to the community that we serve. We are committed to providing the very best work environment for our professionals and the very best care to our patients. The PFS Receptionist serves as the hospital and clinic primary contact for all initial patient billing inquiries. This contact may be in-person, through mailings, or incoming calls from a multi-line phone. The Receptionist will accept inbound phone calls from patients, physician offices, insurance carriers, etc. with the intent to resolve the callers concern immediately whenever possible, and when not possible, will route calls to the appropriate department professional. The professional in this role will greet the public courteously, answer incoming calls quickly, and provide superior customer service to the patient community. The Receptionist will accept and process patient payments, assist patients in understanding billing statements, perform scanning, data entry and filing, sort daily incoming mail, daily deposit in accordance with departmental policies and procedures.
 
 
 This is a full-time onsite role working Monday-Friday from 9:00am-5:30pm.
 
 
 
 Essential Functions
 
 
 
 <ul>
 <li>
 Answer multi-line phone quickly and courteously, answers patients/guarantors questions with regards to billing and payment guidelines and expectations, and availability of financial assistance.
 </li>
 <li>
 Route calls and direct patients to appropriate resources (e.g., Financial Counselor, Biller, Medical Records Clerk, Customer Service).
 </li>
 <li>
 Open daily mail, sort and promptly distribute as needed. For incoming check payments, scan to electronic file and post payment to patient accounts.
 </li>
 <li>
 Prepare deposit nightly.
 </li>
 <li>
 Responsibly use the safe to deposit large bills and sums of money from the cash drawer.
 </li>
 <li>
 Work closely with accounting professionals as related to daily cash reconciliation.
 </li>
 <li>
 For mail returned by postal office, promptly review address verification software for updated address and resend. For mail that cannot be resent, note account appropriately.
 </li>
 <li>
 Document all patient account activities concisely, including future steps needed for resolution.
 </li>
 <li>
 Communicate effectively with other administrative departments, clinic and hospital service areas, on a daily basis to facilitate patient account resolution.
 </li>
 <li>
 Maintain call abandonment rate consistently meeting department metrics.
 </li>
 <li>
 Submit daily/weekly/monthly productivity reports as requested by Director.
 </li>
 <li>
 Maintains professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends in field of expertise.
 </li>
 <li>
 Ensures no injuries to self or others by following safe work practices and policies. This includes, but is not limited to: security and safety, understanding of MSDS, equipment, infection control, fire, disaster, body mechanics and Basic Life Support.
 </li>
 <li>
 Ensures self-compliance with organization policies and procedures, as well as labor agreements.
 </li>
 <li>
 Ensures the interface with team members and other support groups is conducted in a courteous and efficient manner conducive with the organization&rsquo;s values.
 </li>
 <li>
 Conducts self in a professional manner and ensures personal appearance meets the standards necessary to perform the job function while representing the organization.
 </li>
 <li>
 Ensures that additional accountabilities, as may be required by management, be handled in a manner necessary to meet organizational standards.
 
 
 </li>
 </ul>
 
 WORK ENVIRONMENT
 
 
 
 The professional in this position reports to the Director of Revenue Cycle. This position works closely with Billers, Data Processors, and Financial Counselors in order to provide exceptional customer service while protecting the finances of Samaritan Healthcare.
 
 
 
 Education &amp; Experience
 
 
 
 <ul>
 <li>
 Education:
 </li>
 <li>
 High school diploma or equivalent required.
 </li>
 <li>
 Minimum of one-year of college level course work in a business or related field, or a combination of education/experience preferred.
 </li>
 <li>
 Experience:
 </li>
 <li>
 One (1) to two (2) year&rsquo;s of experience in medical billing/collections preferred.
 </li>
 <li>
 Previous experience in a call center, switchboard, or &ldquo;dialer&rdquo; environment preferred.
 </li>
 <li>
 Skills/Competencies:
 </li>
 <li>
 Demonstrated proficiency with relevant organization software applications, along with standard office equipment and PC software to include Microsoft Word, Excel, and Outlook.
 </li>
 <li>
 Familiar with reimbursement practices of government and non-government reimbursement sources essential.
 </li>
 <li>
 Familiar with eligibility requirements of third party payers, bankruptcy, probate, charity, and other litigation processes.
 </li>
 <li>
 Bilingual (English/Spanish) preferred.
 </li>
 <li>
 Demonstrates competency on equipment listed on department specific checklist.
 </li>
 <li>
 Critical thinking skills: Seeks resources for direction, when necessary. Performs independent problem solving. Decision-making is logical and deliberate.
 </li>
 <li>
 Working knowledge of Medical Terminology.
 </li>
 <li>
 Performs actions that demonstrate accountability. Exercises safe judgment in decision-making. Practices within legal and ethical guidelines.
 </li>
 <li>
 Demonstrates competency in ability to care for customers/patients across the age continuum.
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Occasional standing, walking, lifting, reaching, kneeling, bending, stooping, pushing and pulling.
 </li>
 <li>
 Mostly sedentary work with light physical effort. Able to lift/carry up to 25 lbs. (supplies and equipment).
 </li>
 <li>
 Good reading eyesight.
 </li>
 <li>
 Ability to communicate using verbal and/or written skills for accurate exchange of information with physicians, nurses, health care professionals, patients and/or family, and the public.
 
 
 </li>
 </ul>
 
 
 As a Samaritan professional, you will be asked to carry out the Mission, Vision, Values, and Strategy of Samaritan, personifying service and operational excellence including the creation and maintenance of the best patient, professional, physician, and student experience.
 
 
</div>

PFS Receptionist

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