outpatient receptionist

Professional Child Development Associates

About PCDAPCDA (Professional Child Development Associates) is a nonprofit organization dedicated to creating a community that builds on strengths and relationships to prepare young people with Autism and developmental disabilities for a future in which they are empowered, fulfilled, and feel the security of belonging.Our multidisciplinary team provides relationship-based services that support each child&rsquo;s growth within the context of family, community, and identity. We believe collaboration, compassion, and connection are at the heart of effective care.Position OverviewThe Receptionist serves as the welcoming face of PCDA, providing warm, professional, and detail-oriented support to clients, families, and staff. This position ensures a smooth and friendly experience for all visitors and callers while maintaining efficient communication and coordination across departments.Typical, daily tasks of the Receptionist are to greet and assist visitors, check clients in and out through the agency&rsquo;s database system, process payments, and answer or direct phone calls with professionalism and care. This role also supports staff communication, helps maintain an organized and welcoming front office environment, and provides light administrative assistance as needed. The Receptionist contributes to the overall effectiveness of agency operations and upholds PCDA&rsquo;s values of clarity, communication, respect, community, and personal accountability in all interactions.Key Responsibilities<ul><li>Greet and assist clients, families, and visitors in a professional and welcoming manner, ensuring a positive first impression of PCDA</li><li>Check clients in and out using the agency&rsquo;s electronic system, process payments, and provide or collect necessary documentation.</li><li>Answer, screen, and direct incoming phone calls; provide accurate information and relay messages promptly to appropriate staff.</li><li>Serve as a central communication point between families, clinicians, and administrative staff to support smooth daily operations.</li><li>Maintain a clean, organized, and professional front office and lobby area; assist with light housekeeping as needed.</li><li>Monitor and replenish office supplies, and coordinate basic maintenance or repair requests for front office equipment.</li><li>Provide consistent and reliable reception coverage to ensure continuity of service and support for all PCDA programs.</li><li>Participate in staff meetings, trainings, and collaborative projects</li><li>Represent PCDA&rsquo;s values of clarity, communication, respect, community, and personal accountability in all interactions.</li></ul>Qualifications<ul><li>Ability to work afternoons and Saturdays</li><li>High school diploma or equivalent required; some college coursework or administrative training preferred.</li><li>Must be bilingual, with fluency in English and Spanish</li><li>Minimum of one year of experience in an office, reception, or customer service setting; nonprofit or healthcare experience a plus.</li><li>Excellent interpersonal and communication skills, with a warm and professional demeanor in person and by phone.</li><li>Strong organizational skills and attention to detail, with the ability to manage multiple tasks concurrently.</li><li>Proficiency with standard office software (e.g., Microsoft Office Suite, Outlook) and comfort learning new computer systems.</li><li>Reliable and punctual</li><li>Able to maintain confidentiality and professionalism in all situations.</li><li>Demonstrated ability to work both independently and collaboratively as part of a team.</li><li>Commitment to PCDA&rsquo;s mission and values, including inclusion, respect, and family-centered service.</li></ul>Professional GrowthPCDA values learning and professional development for all staff. The Receptionist will have opportunities to strengthen skills in client service, office administration, and cross-department communication within a collaborative and supportive environment. This role provides a strong foundation for growth within PCDA&rsquo;s administrative and program operations.Why Join PCDA?<ul><li>Opportunities for professional growth, mentorship, and collaboration.</li><li>Work in a supportive, multidisciplinary team committed to advancing the field of developmental services.</li><li>Be part of a mission-driven organization dedicated to supporting children, families, and communities through relationship-based care.</li><li>Join a collaborative and compassionate team that values respect, communication, and shared success.</li><li>Contribute to an organization recognized for its commitment to inclusion, excellence, and family-centered service.</li></ul>Physical Requirements: Physical demands include the ability to communicate clearly and effectively, ability to observe, move, adjust, and perceive. Individuals require sufficient physical ability to work in an office setting, sit for prolonged periods of time, operate office equipment, including use of a computer keyboard; visually read and attend to data and text in small print format for prolonged periods; push, pull, lift, and/or carry light amounts of weight. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, unless these accommodations will pose a financial or other hardship for the agency.Job Type: Part-timePay: $18.05 per hourWork Location: In person

part time receptionist in children's healthcare clinic

WESTERN CENTER EYE CARE

Job Overview We are seeking a dynamic and organized Optometry Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients visiting our optometry clinic, ensuring a welcoming and efficient experience from the moment they walk through the door. Your energetic approach and attention to detail will help streamline patient intake, manage appointments, and support the clinical team with administrative tasks. This position offers an exciting opportunity to contribute to high-quality eye care while developing your skills in medical administration and health information management.Responsibilities<ul><li>Greet patients warmly and professionally, providing excellent customer service at all times.</li><li>Schedule, confirm, and manage patient appointments using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth.</li><li>Verify insurance coverage, perform insurance eligibility checks, and process billing and collections accurately using medical billing software.</li><li>Collect and review patient documentation, including medical history forms, consent forms, and prior records.</li><li>Handle multi-line phone systems with professionalism, answering inquiries promptly and directing calls appropriately.</li><li>Maintain accurate medical records by filing documents correctly in electronic or paper files while ensuring compliance with HIPAA regulations.</li><li>Support clinical staff by preparing patient charts, updating care plans, and assisting with administrative support tasks like data entry and document review.</li><li>Assist with insurance verification procedures, CPT coding, ICD-10/ICD-9 coding, and documentation review to ensure precise billing processes.</li><li>Manage appointment scheduling efficiently to optimize clinic flow and reduce patient wait times.</li><li>Uphold confidentiality standards by adhering to HIPAA guidelines during all interactions involving patient information.</li></ul>Experience<ul><li>Prior experience working as a medical receptionist or in a healthcare office environment is highly preferred.</li><li>Familiarity with EMR systems such as Epic, Meditech, or Athenahealth is essential; experience with dental office management software like Eaglesoft or Dentrix is a plus.</li><li>Strong knowledge of medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and Medicare billing procedures.</li><li>Demonstrated ability to handle medical administrative support tasks including insurance verification, documentation review, and medical billing.</li><li>Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel) and data entry accuracy (10 key typing).</li><li>Bilingual skills are desirable to serve diverse patient populations effectively.</li><li>Exceptional phone etiquette along with clerical experience in front desk operations or office management is necessary.</li><li>Ability to multitask efficiently in a fast-paced clinic setting while maintaining attention to detail and accuracy. Join our team where your enthusiasm for healthcare administration will make a real difference! We&rsquo;re committed to fostering a positive work environment that values your contributions while supporting your professional growth in the eye care industry.</li><li>Must be welcoming to patients and be willing to help the team when necessary</li></ul>Pay: $16.00 - $28.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Optometry Receptionist

MEDPOINT MANAGEMENT

<div><h3 class="jobSectionHeader">Summary</h3><div>
Thursday-Monday 8am-5pm. The Outpatient UM Coordinator provides effective communication between MSO, IPA providers, and members to coordinate member care. Communication to include accessibility to care, validating contract entities, and ensuring timeliness standards are met. The Outpatient UM Coordinator reports directly to the Outpatient Lead Coordinator under the guidance of the Supervisor.</div><h3 class="jobSectionHeader">
Duties and Responsibilities:</h3><ul><li>
Process authorization requests per state and federal timeliness regulations</li><li>
Validate data entry process for errors</li><li>
Verify member benefits and eligibility upon receipt of treatment authorization request</li><li>
Utilizes authorization matrix, ancillary rosters, DOFR and/or delegation agreements to drive decision-making</li><li>
Coordinates with referral Clinician and/or Medical Director for timely processing</li><li>
Communicate with Medical Directors to facilitate Medical Reviews for non-clinical medical review referrals</li><li>
Outreach to members on adjudication decisions</li><li>
Outreach to providers offices when additional information is needed</li><li>
Maintain knowledge of CMS &amp; Medi-Cal policy guidelines i.e. Medicare LCD vs NCD</li><li>
Identify &amp; inform Case Management Clinician on complex care diagnoses</li><li>
Screen cases for possible California Children Services (CCS) eligible condition</li><li>
Read and maintain email inquiries</li><li>
Collaborate with other departments (i.e. Claims, PNO, etc.) to resolve member/provider matters as needed</li><li>
Data entry for additional requested services, as needed</li><li>
Assist with special projects, as needed</li><li>
Assists other team members with their workload, as needed</li><li>
Regular attendance at UM team meetings</li></ul><h3 class="jobSectionHeader">
Minimum Job Requirements:</h3><ul><li>
High School graduate or GED equivalent</li><li>
One-year medical office experience</li><li>
Knowledge of medical terminology</li><li>
Proficiency in Microsoft Office programs, especially Word and Excel</li><li>
Proficiency in EZCAP a plus</li></ul><h3 class="jobSectionHeader">
Skills and Abilities:</h3><ul><li>
Ability to multi-task while remaining adaptable and flexible to fast-paced environment</li><li>
Reliable, dependable, and accountable</li><li>
Strong customer service skills with good telephone rapport</li><li>
Ability to empathize with complex cases</li><li>
Self-Motivation and ability to work effectively in an independent environment</li><li>
Great critical thinking and problem-solving skills</li></ul><h3 class="jobSectionHeader">
Salary Range:</h3><ul><li>
$21 &ndash; $23 hourly</li></ul></div>

Outpatient UM Coordinator (Thursday-Monday 8am-5pm)

Sancheti Hospital

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 OPD Receptionist
 
 
 Front Office / OPD
 
 
 Full-time
 
 
 1 Opening
 
 
 Pune &ndash; Sancheti Hospital
 
 
 
 Qualification
 
 
 
 Graduate
 
 
 
 Experience Required
 
 
 
 2&ndash;4 years preferred
 
 
 
 Job Responsibilities
 
 
 
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 Register OPD patients
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 Manage appointments
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 Handle patient queries
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 Maintain front desk records
 
 
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 Communication &amp; interpersonal skills
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 Computer knowledge
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 Patient handling
 
 
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 Send mail on: careers@sanchetihospital.org
 
 
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</div>

OPD Receptionist

Memorial Health System

<div>In an environment of continuous quality improvement, the Outpatient Services Technician is responsible for providing a full service of patient registration and other basic care responsibilities in the Outpatient Services center. Basic patient care functions will include phlebotomy, EKG, drug/alcohol screening and specimen collection, etc. Exhibits the MHS Standards of Excellence and exercises strict confidentiality at all times.
Job Functions:<ul><li>
Provides safe environment for care of patients.</li><li>
Maintains strict confidentiality at all times.</li><li>
Accurately interprets written and verbal orders from physicians. Collects specimens appropriate to order.</li><li>
Performs services such as ECG&rsquo;s, drug screens and nasal washings as needed to ensure efficient patient treatment.</li><li>
Demonstrates appropriate use of AIDET when registering patients.</li><li>
Enters new patient data and/or verifies patient records are up-to-date, confirms the completeness of the electronic health record (EHR), makes changes as necessary, and completes an accurate registration.</li><li>
Verifies insurance eligibility and benefits on each patient.</li><li>
Performs estimations on ordered tests.</li><li>
Collects out-of-pocket liabilities from patients upfront and applies and reconciles daily point-of-service cash reports.</li><li>
Refers patient accounts to financial counselors when further explanation/education is needed regarding out-of-pocket liabilities, payment plans, etc.</li><li>
Maintains compliance in RQI.
</li><li>Assumes all other duties and responsibilities as necessary.</li></ul>
Minimum Education/Experience Required:<ul><li>
High School Diploma, GED, or equivalent required.</li><li>
Completion of a board eligible phlebotomy course with certification obtained preferred.</li><li>
Additional coursework in Medical Assisting or previous hospital, physician office or other healthcare setting experience preferred.</li><li>
Basic Life Support (BLS) required &ndash; will obtain during hospital orientation.</li></ul>
Special Knowledge, Skills, Training:<ul><li>
Typing, spelling, basic medical terminology, interpersonal skills and familiarity with computers.</li></ul>
Compensation Details: Education, experience, and tenure may be considered along with internal equity when job offers are extended. 
Benefits: Memorial Health System is proud to offer an affordable, comprehensive benefit package to all full time and flex time employees. To learn more about the many benefits we offer, please visit our website at www.mhsystem.org/benefits.
Bonus Eligibility: Available to qualifying full or flex time employees. Eligibility will be determined upon offer.
Memorial Health System is an equal opportunity provider and employer.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at https://www.ocio.usda.gov/document/ad-3027, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, S.W., Stop 9410, Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov.
<ul><li>Memorial Health System is a federal drug-free workplace. This policy prohibits marijuana use by employees.</li></ul></div>

Outpatient Services Technician - Patient Registration - FT 1.0 (80 hrs biweekly)

United Community Health Center Maria Auxiliadora Inc

United Community Health CenterPOSITION SUMMARYThe front desk clinic receptionist is the gatekeeper to the clinic and plays a key role in assuring smooth patient flow by ensuring that all clinic and administrative data are completely and accurately collected and recorded.ESSENTIAL DUTIES AND RESPONSIBILITIES1. Greets patients with a smile and assists patients with clinic and registration procedures. Answers telephones, schedules appointments, schedules patient&rsquo;s transportation to and from appointments with UCHC providers, updates patient financial and demographic data in computer. Handles all types of patient service transactions. 2. Collect&rsquo;s co-payments and payments for services. Implements, monitors and assists patients with the credit collection and Discount Plan policies. Prepares deposits and follows all procedures for internal control of money. Completes, captures, and enters all required data on computer and manual logs on a daily basis. Balances daily computer reports. 3. Knowledge of Discount Plan, AHCCCS and third-party policies and procedures. Troubleshoots patient problems with third parties and acts as a patient advocate when needed. 4. Compiles and maintains daily, monthly reports as requested by supervisor or Operations Manager. 5. Operates basic office equipment, i.e., computer, printer, copier, telephone and voicemail machine, calculator. Performs minor maintenance and troubleshooting. Reports any malfunctioning office equipment to the IT department.Additional Duties &amp; Responsibilities<ul><li>Monitor&rsquo;s office supply inventory and coordinates the reordering of office supplies.</li><li>Prepares, scans, retrieves, and maintains medical records in the absence of (or to assist) Medical Records personnel. Responsible for completing authorization to release medical records forms, monitoring outgoing requests for receipt of information, and responding to requests for medical records from internal and external sources.</li><li>Attends and participates in staff meetings and all mandatory in-service training. Also participates in voluntary in-service or outside trainings and meetings as appropriate.</li><li>Travel to and coverage of front desk at other UCHC clinics as needed.</li><li>Assists in orientation and training of new staff and/or student externs as appropriate.</li><li>Participates in inter-disciplinary task forces and work groups as relevant.</li><li>Participates in and complies with Quality Improvement initiatives and on-going continuous improvement efforts as appropriate.</li><li>All other duties assigned.</li></ul>MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)<ul><li>High school graduate or GED.</li><li>Ability to communicate effectively with patients and co-workers both verbally and in writing in the English language.</li><li>Reliable means of transportation and proof of valid vehicle insurance</li></ul>PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; relationship.UCHC reserves the right to make changes to this document at any time in accordance with business needs. This document is not intended to list all duties of the job. It is descriptive only of the chief duties and responsibilities.United Community Health Center is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.Job Type: Full-timePay: From $15.50 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Clinic Receptionist

New Oakland Family Centers

<div>
 
 New Oakland Family Centers provides comprehensive behavioral health and substance abuse services for consumers across Michigan, in both outpatient and partial hospitalization settings.
 
 
 
 
 Location:
 
 Livonia 5 Mile
 
 
 
 Schedule:
 
 Monday-Friday 8:00 am - 4:30 pm, 8:30am-5pm or other full-time equivalent.
 
 
 
 Reports To:
 
 Director of Nursing / Site Director / Site Supervisors / Regional Nursing Supervisors
 
 
 
 Compensation:
 
 Hourly Employee; $17-$18/hour. Commensurate with experience.
 
 
 
 Position Summary:
 
 The Medical Assistant/Receptionist is a full-time position comprised of multiple clinical and administrative duties for the
 
 FACE to FACE
 
 Partial Hospitalization and Outpatient Programs. The Medical Assistant/Receptionist will work closely with consumers and both clinical and administrative staff across all levels of the organization.
 
 
 
 Desired Skills:
 
 
 
 <ul>
 <li>
 Ability to multi-task
 </li>
 <li>
 Ability to work well on a multi-disciplinary team
 </li>
 <li>
 Strong understanding of, and ability to comply with all HIPAA requirements
 </li>
 <li>
 Understanding of Medical Terminology
 </li>
 <li>
 Strong customer service skills
 
 
 </li>
 </ul>
 
 Essential Duties / Functions:
 
 
 
 <ul>
 <li>
 Assists in site screening procedures when needed
 </li>
 <li>
 Answers phones in a polite and professional manner and relays messages accurately and timely
 </li>
 <li>
 Schedules, reschedules, and confirms appointments
 </li>
 <li>
 Assists in the process of opening and closing the office
 </li>
 <li>
 Collects and records patient payments
 </li>
 <li>
 Ensures that all consumers receive, complete, and fill out intake paperwork
 </li>
 <li>
 Obtains vital signs (BP, HR, Wt and Ht) for consumers as directed and documents findings appropriately
 </li>
 <li>
 Assists in confirming, obtaining, and updating consents and other required documentation for lab work, including lab requisition forms, transportation team and other internal and external entities
 </li>
 <li>
 Assists with lab specimen collection (urine only)
 </li>
 <li>
 Assists nurse with maintaining first aid kits and medication sample inventory
 </li>
 <li>
 Possesses the ability to resolve crisis situations appropriately
 </li>
 <li>
 Assists nurse and prescriber with Telehealth processes
 </li>
 <li>
 Completes documentation and training as required by the clinic's policies/procedures
 </li>
 <li>
 Other duties as assigned
 
 
 </li>
 </ul>
 
 Working Conditions:
 
 Staff are to dress professionally at all times per the Employee Handbook. Staff will need to be prepared to be actively involved with consumers.
 
 
 
 Requirements
 
 
 
 High School Diploma or equivalent required. One to two years of relevant experience highly preferred. Relevant coursework and/or certifications preferred.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Health Care Plan (Medical, Dental &amp; Vision)
 </li>
 <li>
 Retirement Plan (401k, IRA)
 </li>
 <li>
 Paid Time Off (Vacation, Sick &amp; Public Holidays)
 </li>
 <li>
 Short Term &amp; Long Term Disability
 </li>
 <li>
 Training &amp; Development
 </li>
 </ul>
</div>

Medical Assistant/Receptionist

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