partner success manager

Edenred

<div>Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Revolutionize B2B Payments with Edenred Pay USA
Join our team and be part of a company that's transforming the way businesses pay and get paid.
At Edenred Pay USA, we're leaders in innovative B2B payment solutions. Our platform streamlines accounts payable processes, eliminating inefficiencies and empowering Accounts Payable (AP) teams to focus on strategic initiatives.
As part of the global Edenred family, we offer a dynamic and inclusive work environment, a commitment to employee well-being and professional growth, and opportunities to drive innovation in the payment industry.
Why Join Us?
<ul><li>: We offer 100% company-paid medical coverage for employee-only plans, life insurance, AD&amp;D insurance, and long-term and short-term disability.
</li><li>: Dental, Vision, Critical Illness, Hospital Indemnity, Flexible Spending Account
</li><li>: Take advantage of our 401K plan with a 3.5% employer match.
</li><li>: The annual salary will range from $80,000-$90,000 based on experience.
</li></ul>If you're passionate about innovation and want to make a meaningful impact, join us at Edenred Pay USA
Job Summary:
The Partner Success Manager is responsible for supporting the growth, performance, and operational execution of Edenred Pay&rsquo;s partner ecosystem. This role supports both partner success and partner operations, ensuring partners are onboarded effectively, enabled consistently, and managed through scalable processes that drive partner-sourced pipeline and revenue.
This role manages a portfolio of referral, technology, and industry partners across Edenred Pay&rsquo;s verticals, with a primary focus on Golf, Media, Hospitality, Property Management, and Healthcare. Acting as the central point of accountability, the Partner Success Manager works cross-functionally with Sales, Marketing, Finance, Sales Operations, and Product to deliver a best-in-class partner experience while supporting Edenred Pay&rsquo;s B2B payments growth strategy.
Key Responsibilities
<ul><li>Own and grow an assigned portfolio of partners, meeting or exceeding partner-sourced MQL, SQL, pipeline, and revenue targets.
</li></ul><ul><li>Conduct regular Quarterly Business Reviews (QBRs) to review performance, pipeline health, strategic alignment, and expansion opportunities.
</li></ul><ul><li>Act as strategic second-in-command to the VP, Indirect &amp; Partner Channels, serving as day-to-day leader for partner relationships while driving partner strategy, prioritization, and execution across the ecosystem.
</li></ul><ul><li>Manage partner onboarding and enablement readiness, ensuring partners are trained, equipped, and positioned for success.
</li></ul><ul><li>Own the end-to-end operational lifecycle of partners, from onboarding and documentation through ongoing operational support and performance management.
</li></ul><ul><li>Ensure partner agreements, compliance requirements, and internal handoffs are executed accurately in coordination with Legal and Finance.
</li></ul><ul><li>Establish, document, and maintain standardized partner workflows, tools, and best practices to support scalable growth.
</li></ul><ul><li>Act as the internal point of coordination for partner-related operational issues, escalations, and process gaps.
</li></ul><ul><li>Own partner data integrity and performance visibility by maintaining accurate CRM records, collaborating with Sales Operations on reporting and dashboards, and proactively monitoring partner health metrics to identify risks and optimization opportunities.
</li></ul><ul><li>Partner with Finance to confirm referral payouts, reconcile reporting, and resolve billing or payment issues.
</li></ul><ul><li>Own resolution of recurring partner operational challenges by conducting root cause analysis, designing preventative solutions, and coordinating with cross-functional teams to ensure timely implementation and sustained improvement.
</li></ul><ul><li>Design and implement scalable partner operations processes, including partner tier management to support ecosystem growth.
</li></ul><ul><li>Lead cross-functional coordination with Sales, Marketing, Finance, Legal, Product, and Operations teams to align on partner processes, expectations, and strategic initiatives that drive collaboration and partner success.
</li></ul><ul><li>Travel to partner conferences, industry events, and quarterly business meetings as needed.
</li></ul><ul><li>Performs other duties as assigned.
</li></ul>Required Skills &amp; Abilities
<ul><li>Proven experience managing and growing partner relationships within B2B SaaS, fintech, payments, or adjacent ecosystems.
</li></ul><ul><li>Strong operational mindset with the ability to design and manage scalable partner processes.
</li></ul><ul><li>Excellent communication, presentation, and stakeholder management skills.
</li></ul><ul><li>Analytical and detail-oriented, with experience working in CRM systems and performance reporting.
</li></ul><ul><li>Excellent listening, verbal, and written communication skills, with the ability to influence decisions across various organizational levels, including executives.
</li></ul><ul><li>Comfortable operating in ambiguity and balancing strategic thinking with hands-on execution.
</li></ul><ul><li>Ability to manage multiple priorities in a fast-paced, growth-oriented environment.
</li></ul><ul><li>Proficiency with Microsoft Office Suite and CRM tools (Salesforce or similar preferred).
</li></ul>Education &amp; Experience
<ul><li>Bachelor&rsquo;s degree in Business, Finance, Operations, Marketing, or a related field. An equivalent combination of education and experience will be considered.
</li></ul><ul><li>Minimum of 2 years in Partner Success, preferably within Payments, Fintech or SaaS
</li></ul><ul><li>Experience supporting referral, technology, or ecosystem partners preferred.
</li></ul>Physical Requirements:
<ul><li>Must possess the physical ability to travel for in-person interaction at tradeshows, partner sales meetings, etc.
</li></ul><ul><li>Prolonged periods of sitting at a desk and working on a computer
</li></ul><ul><li>Must be able to lift up to 15 pounds at times.
</li></ul><ul><li>Must possess the physical and mental abilities to perform the tasks normally associated with an office position that involves standing, sitting, reaching, manual dexterity to operate office machines, stooping, bending to handle files and supplies, and mobility to complete errands or deliveries.
</li></ul><ul><li>May work at computer monitors for prolonged periods with danger of eye strain and muscle pain.
</li></ul>EEO Statement:
The employment policy of Edenred is to provide merit-based equal opportunity to all persons. No employee or applicant for employment will be discriminated against because of membership in any Federal, State or Local legally protected classes. Edenred is committed to providing reasonable accommodation to individuals with disabilities. To request reasonable accommodation in the application process, contact HRPayUSA@edenred.com.
Apply now and Vibe with Us!</div>

Partner Success Manager

Liaison Creative + Marketing

IMPORTANT <ul><li>Must reside in one of the listed states and will be remote. If you are in Austin, Texas, this role will be hybrid (possibly a few days a week). </li><li>Must have experience in some area of B2B Marketing. Preference for partner or channel marketing </li></ul>PARTNER MARKETING MANAGER Liaison Creative + Marketing is hiring a remote Partner Marketing Manager, a hands-on role focused on delivering partner marketing programs that help partners tell strong customer stories. This executive-facing role supports commercial channel marketing initiatives for two global leaders in hardware and software, focusing on developing partner success stories, coordinating inputs from regional teams, and ensuring marketing deliverables are completed on schedule. This role is fully remote for candidates located in AZ, CA, CO, CT, FL, GA, LA, MA, MD, MI, MN, NC, NV, TN, TX, UT, VA, and WI, with a preference for candidates located in Austin, TX. If in Austin will have a hybrid component a few days a week onsite. THE ROLE Partner Stories and Proof Points <ul><li>Lead development of regional partner success stories, gathering use cases, testimonials, and business results.</li><li>Drafting and coordinating approvals for case studies, partner spotlights, and other proof-point content.</li><li>Maintain and manage a development pipeline for partner stories, tracking status, securing approvals, and monitoring publishing milestones.</li></ul>Tactical Execution and Project Management <ul><li>Oversee timelines and workflows for partner marketing deliverables; follow up with regional teams to collect necessary inputs and advance drafts to completion.</li><li>Track asset progress, address bottlenecks, and escalate issues as needed to ensure continuous workflow.</li></ul>Asset Development and Distribution <ul><li>Produce partner-facing marketing materials, such as presentations, briefs, summaries, and toolkits, while ensuring alignment with product marketing messaging.</li><li>Organize distribution of finalized materials to regional teams and maintain a centralized repository of current commercial channel assets.</li></ul>Reporting and Coordination <ul><li>Track deliverables, regional participation, and engagement across partner marketing activities while collecting feedback from regional teams on what content and stories resonate most.</li><li>Provide regular status updates and progress reports to Commercial Channel Marketing leadership.</li></ul>HOW TO BE A TOP CANDIDATE <ul><li>Must have at least 5 years of experience in B2B, channel, or partner marketing within a large company (1,000+ employees).</li><li>Experience managing marketing programs, including case studies, customer stories, or sales enablement content, coordinating timelines and deliverables across cross-functional teams.</li><li>Experience acting as a liaison between leadership and internal stakeholders to ensure alignment and timely communication</li><li>Strong written and verbal communication skills</li><li>Demonstrable experience interacting with senior leaders and managing multiple priorities in a fast-paced environment is required</li><li>Self-directed and able to manage projects with limited oversight</li><li>SharePoint or similar document repositories</li><li>Project tracking tools (Workfront, Asana, Monday.com, Smartsheet, or similar)</li><li>Marketing asset management or content management platforms</li></ul>BENEFITS <ul><li>Full employee benefits package includes 100% Liaison-paid medical and dental insurance</li><li>Paid vacation/sick and holiday leave</li><li>401k program with company matching</li><li>Liaison-paid Short- and long-term disability insurance</li><li>Paid group term life insurance</li><li>Optional supplemental insurance and life coverage</li><li>Optional Pet Insurance</li><li>Bright Wellness Program</li><li>Those enrolled in our medical plan get free access to an Employee Assistance Program</li></ul>Pay: $80,000.00 - $92,000.00 per year Work Location: Remote

Partner Marketing Manager

Barracuda Networks

<div><div>Job ID 27-0100</div><div>
</div><div>
Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers&rsquo; journey. More than 200,000 organizations worldwide trust Barracuda to protect them &mdash; in ways they may not even know they are at risk &mdash; so they can focus on taking their business to the next level. Barracuda MSP is on the cutting edge of data security, delivering an exceptional customer experience for its channel partners. Serving over 2000 partners, and nearly 40,000 small businesses, Barracuda MSP is helping to ensure that no small business goes out of business from data loss.
</div><div>
</div><div>We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
</div><div>
</div><div>Envision yourself at Barracuda:
</div><div>The Strategic Channel Business Manager is responsible for developing and maintaining relationships with Barracuda&rsquo;s key partners, guiding them to position Barracuda&rsquo;s products and solutions appropriately, setting strategic sales growth goals in collaboration leadership. They implement policies to optimize channel operations and leads initiatives to enhance partner performance and satisfaction. The selected candidate must reside in the Tri-State area of the United States.</div><div>
</div><div>
What you&rsquo;ll be working on:</div><ul><li>
Build and maintain strong relationships with Barracuda&rsquo;s strategic partners and industry influencers to identify and develop new business opportunities.</li><li>
Collaborate with internal stakeholders, including channel leadership, to support strategic goals and ensure alignment with the company&rsquo;s vision.</li><li>
Develop and execute go‑to‑market strategies for assigned partners, clearly articulating the value of Barracuda&rsquo;s platforms and services.</li><li>
Educate and enable partners on how to position and sell Barracuda products effectively through training, presentations, and ongoing support.</li><li>
Lead cross‑functional coordination for partner‑focused initiatives that enhance engagement, performance, and satisfaction.</li><li>
Partner with marketing and sales teams to support the execution of large‑scale campaigns that drive brand awareness and revenue growth.</li><li>
Identify opportunities for process improvements within the channel ecosystem and contribute recommendations that support innovation and competitiveness.</li><li>
Provide strategic support to the channel sales team by managing key accounts, developing retention strategies, and ensuring partner success.</li><li>
Own and actively manage a partner‑led (MSP) pipeline, ensuring strong deal hygiene and accurate forecasting.</li></ul><div>
What you bring to the role:
</div><ul><li>7+ years of relevant experience preferred</li><li>
BA/BS degree; or equivalent work experience</li><li>
Channel experience required; MSP experience a plus</li><li>
Customer Success/Partner Success preferred</li><li>
Cybersecurity or related industry experience strongly preferred</li><li>
Proficient with corporate productivity and web presentation tools - Salesforce or similar CRM experience is strongly preferred</li><li>
Partner Relationship Management</li><li>
Excellent presentation, verbal and written communications skills</li><li>
Strong listening and presentation skills</li><li>
Ability to multi-task, prioritize, and manage time effectively</li></ul><div>
What you&rsquo;ll get from us</div><div>
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility &ndash; there are opportunities for cross training and the ability to attain your next career step within Barracuda.</div><ul><li>
Equity, in the form of non-qualifying options</li><li>
High-quality health benefits</li><li>
Retirement Plan with employer match</li><li>
Career-growth opportunities</li><li>
Flexible Time Off and Paid Time Off benefits</li><li>
Volunteer opportunities</li></ul><div>
The anticipated on-target earnings range for this role is $175,000 - $215,000 OTE. Actual compensation offered will be dependent upon the individual's skills, experience, and qualifications as they directly relate to the requirements of the position, the budget for the position, and applicable employment laws.</div><div>
</div><div>
#LI-Remote</div></div>

Strategic Channel Business Manager (Tri-State)

SonderMind

<div><h2 class="jobSectionHeader">About SonderMind</h2>
At SonderMind, we believe everyone deserves one personalized, connected, and effective mental health destination to take care of their mental health and well-being at any stage of life. SonderMind care encompasses everything from therapy and medication management to meditation and mindfulness exercises. Our clinicians leverage our digital tools and research to deliver increasingly high-quality care and to develop thriving practices. Combining technology and human connection, SonderMind drives better outcomes through our comprehensive approach. Learn more about SonderMind at sondermind.com or download the mobile app, available on iOS and Android. To follow the latest SonderMind news, get to know our clients, and learn about what it&rsquo;s like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter.
Additionally, we expect all team members to effectively leverage modern AI technologies as part of their everyday workflow, and to continuously adapt as new tools emerge. Familiarity with job-relevant AI platforms such as Gemini, ChatGPT, Claude, GitHub Copilot or other industry-standard AI productivity tools is expected and considered essential for success at this company. 
 
<h2 class="jobSectionHeader">About the Role</h2>
SonderMind is seeking a Partner Growth Associate to help unlock our next phase of growth by accelerating new client acquisition across our strategic partnerships. This highly cross-functional role will work across SonderMind&rsquo;s Growth, Analytics, Product, Care Coordination, Customer Success, Billing, Provider, and external partner teams to drive scalable, data-informed growth within our newest, highest growth partnerships. As the Partner Growth Associate, you&rsquo;ll blend operational hustle, relationship building, analytical rigor, and rapid experimenation to identify growth opportunities and bottlenecks, design and test pilots, and develop and optimize workflows that drive growth and an improved experience for our partners and clients.
You&rsquo;ll be responsible for making sense of performance trends, translating complex data signals into actionable strategies that grow our most important partnerships while continually improving the customer journey. In many cases, you&rsquo;ll be driving the testing and iteration yourself, spinning up and managing scrappy tests to inform deeper investments. This is a unique opportunity for someone who is an operator at heart, energized by forging connections, thrives in ambiguity, and takes pride in hitting ambitious targets that propel a business forward. 
 
<h2 class="jobSectionHeader">What you&rsquo;ll do</h2><ul><li>
Obsessively improve the partner experience: Identify and erase friction points across the client journey for our strategic partners. You&rsquo;ll be an expert in the client experience across our strategic partnerships and teams will turn to you as an expert for ways we can continually move toward an improved care journey.</li><li>
Execute on targets through driving conversion, client growth, and revenue across strategic partners: Serve as a cheerleader and owner of partner growth, hitting topline growth and conversion targets through being a &ldquo;doer&rdquo; yourself while also collaborating with other stakeholders. Uncover and drive high-impact, data-driven growth opportunities by blending performance and funnel metrics, partner feedback, and sound judgment.</li><li>
Operationalize our partnerships so they&rsquo;re ready to scale: Enable internal leadership &amp; external partners to understand partnership health and measure success at a glance through developing dashboards and repeatable reporting processes. Institutionalize nascent processes to build a scalable foundation for rapid partner growth.</li><li>
Be a connector: Build and nurture relationships across partners to uncover new conversion and growth opportunities. Use strong interpersonal instincts to develop trust quickly both internally and with external partners, open doors, and surface insights that drive smarter, faster execution.</li><li>
Increase velocity of data-driven tests: Blend strategy and execution with analytical and technical rigor to lead early-stage design, testing, and implementation of pilots and workflows that improve the client experience for our partners.</li><li>
Unlock new partner levers: Identify new partner growth opportunities through leveraging skills such as market sizing, light financial modeling, and data analysis. 
</li></ul> 
<h2 class="jobSectionHeader">What does success look like?</h2><ul><li>
By month 1: You&rsquo;re actively monitoring core performance indicators across key partners - including client acquisition, revenue trends, and conversion performance - to build a baseline understanding of what&rsquo;s working and what&rsquo;s not.</li><li>
By month 2: You&rsquo;re partnering cross-functionally across SonderMind&rsquo;s internal teams and our partners to surface account-level insights and form a real-time perspective of each partnership&rsquo;s unique dynamics. You are iterating on early initiatives designed to improve the partner care journey.</li><li>
By month 3: Your early initiatives are showing measurable impact, and you&rsquo;re scaling those interventions or onto the next ideas.</li><li>
By month 6: You are the go-to person for your specific accounts, and you&rsquo;ve designed and operationalized processes that are leveling up our partner growth playbook, enabling repeatable, scalable success - and contributing to hockey stick growth for our strategic partners. 
</li></ul> 
<h2 class="jobSectionHeader">Who You Are</h2><ul><li>
3 - 5 years of experience at a high-growth startup (ideally business operations, growth, or partnerships role) or management consulting</li><li>
Biased toward action, with a passion for blending strategy and execution</li><li>
Track record of achieving targets and improving operational workflows</li><li>
Proven ability to translate insights into business action</li><li>
Proven ability to nurture client and/or partner-facing relationships</li><li>
Able to push initiatives forward while thriving in ambiguous, ever-evolving work environments
</li><li>Strong analytical skills with deep experience in some combination of Excel / Gsheet modeling and data analysis, business analytics tools (e.g., Looker), and / or SQL</li><li>
Experience at a high growth health tech startup is preferred</li><li>
Experience working with data / analytics engineering &amp; product teams is a plus</li><li>
Seattle or Denver is a plus 
 
</li></ul><h2 class="jobSectionHeader">Our Benefits</h2>
The anticipated salary range for this role is $85,000 - $100,000. Final compensation will be determined based on a variety of factors, including relevant experience, skills, education, and past performance. In addition to base salary, this position is eligible for equity.
As leaders in redesigning behavioral health, we walk the walk with our employees' benefits. We want the experience of working at SonderMind to accelerate people&rsquo;s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their lives and work.
Our benefits include:<ul><li>
A generous PTO policy, with a minimum of three weeks off per year</li><li>
A holiday schedule that follows standard U.S. holidays</li><li>
Free therapy coverage benefits to ensure employees have access to the care they need (must be enrolled in a qualifying medical plan to participate)</li><li>
Competitive Medical, Dental, and Vision coverage, with plans to meet every need &mdash; including HSA (with $1,100 company contribution) and FSA options</li><li>
Employer-paid short-term disability, long-term disability, life &amp; AD&amp;D, plus coverage of the salary difference for up to seven weeks of short-term disability leave (after the required waiting period)</li><li>
Eight weeks of paid Parental Leave; if the parent also qualifies for STD, this benefit is in addition, allowing for 8&ndash;16 weeks of paid leave</li><li>
401(k) retirement plan with 100% match on up to 4% of base salary, immediately vested</li><li>
Join teammates from across the country at our annual company gathering</li><li>
Company shutdown between Christmas and New Year&rsquo;s</li><li>
Supplemental life insurance, pet insurance, commuter benefits, and more 
 
</li></ul><h2 class="jobSectionHeader">Application Deadline</h2>
This position will be an ongoing recruitment process and will be open until filled. 
 
<h2 class="jobSectionHeader">Equal Opportunity</h2>
SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.</div>

Partner Growth Associate

AirGarage

<div>
 
 
 About AirGarage
 
 
 
 AirGarage is on a mission to bring real estate online, starting with parking.
 
 
 We replace broken parking machines, fragmented software, and manual, labor-intensive operations with a unified, data-rich operating system for parking real estate. We handle everything it takes to run and optimize a parking asset: payments, dynamic pricing, enforcement, license plate recognition, analytics, and more.
 
 
 By building all of our technology in-house, we are able to deliver a magical experience for drivers while providing real-time visibility and revenue increases of 20-50% or more for real estate owners. That&rsquo;s why national real‑estate leaders like Hines and Greystar, as well as technology companies like Meta, partner with AirGarage to optimize their parking facilities.
 
 
 AirGarage uses datapoints like real-time occupancy, local events, weather, driver behavior, competitor pricing, and more to bring true intelligence to real estate owners&rsquo; assets for the first time.
 
 
 We&rsquo;re investing aggressively to make the physical world legible to a digital system: cameras, sensors, and software that generate a firehose of real-time data about the world around us. That data fuels models and algorithms that allow us to optimize performance at each property while giving owners the clarity and control they&rsquo;ve never had before.
 
 
 Before you can optimize an asset, you need to observe it. Before you can observe it, you need to bring it online.
 
 
 We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types. 26% of the land area in the median American urban core is dedicated to parking.
 
 
 We are backed by top tier investors including Headline Growth, Andreessen Horowitz, Floodgate, Founders Fund, Abstract Ventures, and angel investors who have founded or worked at companies like Uber, Opendoor, Flexport, and more.
 
 
 Want to learn more about AirGarage and the problem we're tackling?
 
 
 Check out these podcasts:
 
 
 https://www.youtube.com/watch?v=AU0NkDK51E4
 
 
 https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7
 
 
 
 THE ROLE 👋
 
 
 
 The Onboarding Lead will own the end-to-end onboarding experience for new AirGarage partners. From the moment a deal closes through the go live date, this role is responsible for orchestrating a smooth, world-class transition to AirGarage&rsquo;s platform.
 
 
 You will be the main point of contact for all stakeholders&mdash;property owners, tenants, internal teams, and vendors&mdash;ensuring that each new location goes live successfully, with a high-quality experience that builds trust and sets the foundation for long-term success.
 
 
 This is a highly cross-functional role that sits at the intersection of sales, operations, hardware, and partner success, requiring meticulous organization, excellent communication skills, and a deep commitment to delivering an exceptional partner experience.
 
 
 
 What You Will Do 🧠
 
 
 
 
 Own the Launch Process for New Properties:
 
 
 <ul>
 <li>
 Act as the primary owner of each new locations onboarding, from the moment a deal is closed to one week post-launch.
 </li>
 <li>
 Develop and execute detailed onboarding plans tailored to each property.
 </li>
 <li>
 Coordinate across hardware, permitting, compliance, and central ops teams to ensure all launch dependencies are met.
 </li>
 </ul>
 
 
 Be the Point of Contact for Partners and Stakeholders:
 
 
 <ul>
 <li>
 Serve as the main liaison for property owners, tenants, and other stakeholders throughout the onboarding process.
 </li>
 <li>
 Proactively manage communications and set clear expectations around timelines and deliverables.
 </li>
 <li>
 Build strong, trust-based relationships with partners by providing timely updates, solving issues quickly, and anticipating needs.
 </li>
 </ul>
 
 
 Drive Internal Execution and Accountability:
 
 
 <ul>
 <li>
 Ensure that all internal teams involved in onboarding are aligned and working toward the same goals.
 </li>
 <li>
 Surface blockers, escalate issues, and solve problems in real time to keep projects on track.
 </li>
 <li>
 Implement and refine playbooks to improve onboarding speed, consistency, and quality.
 </li>
 </ul>
 
 
 Measure and Improve the Onboarding Experience:
 
 
 <ul>
 <li>
 Gather feedback from partners and internal teams to continuously improve the process.
 </li>
 <li>
 Work with leadership to scale the onboarding function and build a repeatable, scalable system.
 </li>
 <li>
 Identify bottlenecks or inefficiencies in the onboarding workflow and implement process improvements to increase speed, consistency, and reliability across all launches.
 </li>
 <li>
 Collaborate with cross-functional teams to document and standardize best practices, creating internal playbooks and SOPs that ensure a repeatable, scalable onboarding process.
 </li>
 </ul>
 
 
 Create and Refine Client-Facing Onboarding Materials:
 
 
 <ul>
 <li>
 Develop high-quality onboarding collateral, including welcome packets, training guides, transition checklists, and FAQs tailored to various partner types.
 </li>
 <li>
 Continuously improve the clarity, consistency, and professionalism of all client-facing materials to ensure they reflect AirGarage&rsquo;s brand and values.
 </li>
 <li>
 Work with design, marketing, and product teams to align messaging across platforms and touch points during the onboarding phase.
 </li>
 <li>
 Incorporate partner feedback to iterate and enhance the materials used throughout the onboarding journey.
 </li>
 <li>
 Maintain a library of up-to-date templates and resources that can be easily customized and scaled as AirGarage grows.
 </li>
 </ul>
 
 
 What You Need ✅
 
 
 <ul>
 <li>
 3+ years of experience in partner success, implementation, project management, or operations, ideally in a fast-paced startup or tech-enabled services environment.
 </li>
 <li>
 Willingness to travel to new location launches (roughly 25% travel).
 </li>
 <li>
 Exceptional communication and interpersonal skills&mdash;you are equally comfortable working with external stakeholders and internal technical teams.
 </li>
 <li>
 Strong project management skills, with a track record of leading complex, cross-functional initiatives to successful outcomes.
 </li>
 <li>
 Ability to think critically, solve problems proactively, and stay calm under pressure.
 </li>
 <li>
 A genuine desire to create great experiences for partners and internal teams alike.
 </li>
 </ul>
 
 
 IMPORTANT NOTE 🚨
 
 
 
 AirGarage is a remote-first company, but we also value in-person collaboration to strengthen trust and teamwork. Team members should expect ~6 weeks of travel per year for:
 
 <ul>
 <li>
 2&ndash;3 full company offsites, &ldquo;Remote Weeks&rdquo;
 </li>
 <li>
 Lending a hand to support 2 new location launches
 </li>
 <li>
 In-person onboarding as well as supporting other onboarding sessions for new team members
 </li>
 </ul>
 
 The rest of the year, team members can work remotely from wherever (US time zones) they&rsquo;re most comfortable as long as they are performing well in their role. Attendance at in-person events throughout the year is expected&mdash;if you&rsquo;re not open to traveling ~6 weeks per year for work, this role isn&rsquo;t a good fit for you.
 
 
 
 THE UPSIDE 📈
 
 
 <ul>
 <li>
 📈 Equity: Have a stake in the business that you&rsquo;re helping to build and grow.
 </li>
 <li>
 🌴 Work remotely: Live and work wherever you like! We believe in folks working where they are happiest and most productive. We currently hire teammates that are located anywhere within North America.
 </li>
 <li>
 🏥 Health insurance: We offer health insurance and currently cover 85% of the cost of medical, dental, and vision plans for the primary employee and 50% of the cost of plans for dependents.
 </li>
 <li>
 🍼 Parental Leave: We offer 12 weeks of fully paid parental leave to all parents to bond with a newly born, adopted, or fostered child. The 12 weeks can be taken as a continuous leave or intermittently over the first 18 months of the child's life.
 </li>
 <li>
 💻 Home office setup: Get a laptop + additional equipment needed to set you up for success.
 </li>
 <li>
 ⛺ Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year.
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 🤑 401k: Make financial planning right for you with a 401k retirement savings program.
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 ✈️ Team Off-sites: ~2 times per year our team comes together for a full week in places like Tahoe, Puerto Vallarta, San Diego, Park City, and Austin.
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 📚 BookGarage: Our team loves to learn and grow together, so join us for our optional recurring book club.
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 🪴Room to grow: Our team will be orders of magnitude larger within a few years; as a part of our foundational team, you'll have opportunities to grow with us.
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 🏙️ Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities.
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 👐 Work with a diverse team: At AirGarage, we've always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities.
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 </ul>
 
 
 Note
 
 : Employment with AirGarage is contingent upon successful completion of a background check and employment verification conducted in compliance with applicable laws. Background checks are completed only after a conditional offer of employment has been made.
 
 
 
 We understand that there's no such thing as a 'perfect' candidate. We're looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. AirGarage is the type of company where you can grow exponentially, and we encourage you to apply to us even if you don't 100% match the candidate description.
 
 
 
 AirGarage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.
 
 
 Compensation Range: $115K - $125K
 
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