partner success manager

TCP Software

<div>TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.
About TCP (TimeClock Plus):
 
For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook<h3 class="jobSectionHeader">
As a Channel Partner Success Manager, you will:</h3><ul><li>
Build and maintain strong, long-term relationships with TCP&rsquo;s strategic partners, resellers, and system integrators.
</li><li>Act as the main point of contact for partner engagement, enablement, and performance management.
</li><li>Conduct regular business reviews and joint success planning sessions to ensure partners achieve desired outcomes and growth targets.
</li><li>Collaborate with Sales, Marketing, Product, and Customer Success teams to support partners in expanding TCP&rsquo;s reach and product adoption.
</li><li>Monitor partner performance metrics, identify opportunities for improvement, and execute growth strategies.
</li><li>Drive partner onboarding, training, and certification initiatives to ensure partners are equipped to sell, implement, and support TCP solutions effectively.
</li><li>Assist in resolving partner issues by coordinating with cross-functional teams to ensure timely and effective resolutions.
</li><li>Support renewal and upsell opportunities through close collaboration with internal Account Executives and the partner&rsquo;s customer-facing teams.
</li><li>Maintain accurate and updated partner records, engagement activities, and forecasts in Salesforce.</li></ul>
Requirements<ul><li>
Bachelor&rsquo;s degree in Business, Marketing, or a related field (IT or SaaS background preferred).
</li><li>4+ years of experience in Partner Success, Channel Account Management, or Strategic Alliances within the SaaS industry.
</li><li>Proven ability to manage partner relationships across the entire lifecycle &mdash; from onboarding to growth and retention.
</li><li>Demonstrated success in meeting or exceeding partner growth and engagement goals.
</li><li>Strong business acumen and the ability to translate partner needs into actionable growth strategies.
</li><li>Experience conducting partner enablement sessions, QBRs, and joint business planning.
</li><li>Excellent collaboration, communication, and presentation skills with both internal and external stakeholders.
</li><li>Experience using Salesforce.com, MS PowerPoint, and Excel to manage partner pipelines and report performance.
</li></ul><h3 class="jobSectionHeader">Bonus points if your background includes the following:</h3><ul><li>
Experience in Human Capital Management (HCM), Workforce Management, or similar SaaS solutions.
</li><li>Previous work with system integrators, value-added resellers (VARs), or managed service providers (MSPs).
</li><li>Experience collaborating with Technical Account Managers or Solution Engineers.
</li><li>Ability to work across Central, Mountain, or Pacific Time Zones.
</li><li>Experience working with a globally dispersed Partner or Channel team.</li></ul><h3 class="jobSectionHeader">
Physical Requirements:</h3><ul><li>
Prolonged periods sitting at a desk and working on a computer.
</li><li>Must be able to lift up to 15 pounds at times.</li></ul>
Benefits<ul><li>
Competitive salary</li><li>
PTO and Sick leaves</li><li>
In-Patient &amp; Out-Patient Health insurance</li><li>
Out-Patient Department coverage</li><li>
Provident fund and EOBI</li><li>
The work/life setup you need to be successful.</li><li>
Access to an in-house gym to support your health and well-being</li><li>
A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skill set and create outstanding results</li><li>
The chance to make a genuine impact on the company&rsquo;s growth</li><li>
Plenty of challenging work and the opportunity to stretch yourself</li><li>
The opportunity to work with amazing talent in a fast-growing company that really values their team</li></ul>
TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

Channel Partner Customer Success Manager Lahore, Punjab, Pakistan

Liaison Creative + Marketing

IMPORTANT <ul><li>Must reside in one of the listed states and will be remote. If you are in Austin, Texas, this role will be hybrid (possibly a few days a week). </li><li>Must have experience in some area of B2B Marketing. Preference for partner or channel marketing </li></ul>PARTNER MARKETING MANAGER Liaison Creative + Marketing is hiring a remote Partner Marketing Manager, a hands-on role focused on delivering partner marketing programs that help partners tell strong customer stories. This executive-facing role supports commercial channel marketing initiatives for two global leaders in hardware and software, focusing on developing partner success stories, coordinating inputs from regional teams, and ensuring marketing deliverables are completed on schedule. This role is fully remote for candidates located in AZ, CA, CO, CT, FL, GA, LA, MA, MD, MI, MN, NC, NV, TN, TX, UT, VA, and WI, with a preference for candidates located in Austin, TX. If in Austin will have a hybrid component a few days a week onsite. THE ROLE Partner Stories and Proof Points <ul><li>Lead development of regional partner success stories, gathering use cases, testimonials, and business results.</li><li>Drafting and coordinating approvals for case studies, partner spotlights, and other proof-point content.</li><li>Maintain and manage a development pipeline for partner stories, tracking status, securing approvals, and monitoring publishing milestones.</li></ul>Tactical Execution and Project Management <ul><li>Oversee timelines and workflows for partner marketing deliverables; follow up with regional teams to collect necessary inputs and advance drafts to completion.</li><li>Track asset progress, address bottlenecks, and escalate issues as needed to ensure continuous workflow.</li></ul>Asset Development and Distribution <ul><li>Produce partner-facing marketing materials, such as presentations, briefs, summaries, and toolkits, while ensuring alignment with product marketing messaging.</li><li>Organize distribution of finalized materials to regional teams and maintain a centralized repository of current commercial channel assets.</li></ul>Reporting and Coordination <ul><li>Track deliverables, regional participation, and engagement across partner marketing activities while collecting feedback from regional teams on what content and stories resonate most.</li><li>Provide regular status updates and progress reports to Commercial Channel Marketing leadership.</li></ul>HOW TO BE A TOP CANDIDATE <ul><li>Must have at least 5 years of experience in B2B, channel, or partner marketing within a large company (1,000+ employees).</li><li>Experience managing marketing programs, including case studies, customer stories, or sales enablement content, coordinating timelines and deliverables across cross-functional teams.</li><li>Experience acting as a liaison between leadership and internal stakeholders to ensure alignment and timely communication</li><li>Strong written and verbal communication skills</li><li>Demonstrable experience interacting with senior leaders and managing multiple priorities in a fast-paced environment is required</li><li>Self-directed and able to manage projects with limited oversight</li><li>SharePoint or similar document repositories</li><li>Project tracking tools (Workfront, Asana, Monday.com, Smartsheet, or similar)</li><li>Marketing asset management or content management platforms</li></ul>BENEFITS <ul><li>Full employee benefits package includes 100% Liaison-paid medical and dental insurance</li><li>Paid vacation/sick and holiday leave</li><li>401k program with company matching</li><li>Liaison-paid Short- and long-term disability insurance</li><li>Paid group term life insurance</li><li>Optional supplemental insurance and life coverage</li><li>Optional Pet Insurance</li><li>Bright Wellness Program</li><li>Those enrolled in our medical plan get free access to an Employee Assistance Program</li></ul>Pay: $80,000.00 - $92,000.00 per year Work Location: Remote

Partner Marketing Manager

SonderMind

<div><h2 class="jobSectionHeader">About SonderMind</h2>
At SonderMind, we believe everyone deserves one personalized, connected, and effective mental health destination to take care of their mental health and well-being at any stage of life. SonderMind care encompasses everything from therapy and medication management to meditation and mindfulness exercises. Our clinicians leverage our digital tools and research to deliver increasingly high-quality care and to develop thriving practices. Combining technology and human connection, SonderMind drives better outcomes through our comprehensive approach. Learn more about SonderMind at sondermind.com or download the mobile app, available on iOS and Android. To follow the latest SonderMind news, get to know our clients, and learn about what it&rsquo;s like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter.
Additionally, we expect all team members to effectively leverage modern AI technologies as part of their everyday workflow, and to continuously adapt as new tools emerge. Familiarity with job-relevant AI platforms such as Gemini, ChatGPT, Claude, GitHub Copilot or other industry-standard AI productivity tools is expected and considered essential for success at this company. 
 
<h2 class="jobSectionHeader">About the Role</h2>
SonderMind is seeking a Partner Growth Associate to help unlock our next phase of growth by accelerating new client acquisition across our strategic partnerships. This highly cross-functional role will work across SonderMind&rsquo;s Growth, Analytics, Product, Care Coordination, Customer Success, Billing, Provider, and external partner teams to drive scalable, data-informed growth within our newest, highest growth partnerships. As the Partner Growth Associate, you&rsquo;ll blend operational hustle, relationship building, analytical rigor, and rapid experimenation to identify growth opportunities and bottlenecks, design and test pilots, and develop and optimize workflows that drive growth and an improved experience for our partners and clients.
You&rsquo;ll be responsible for making sense of performance trends, translating complex data signals into actionable strategies that grow our most important partnerships while continually improving the customer journey. In many cases, you&rsquo;ll be driving the testing and iteration yourself, spinning up and managing scrappy tests to inform deeper investments. This is a unique opportunity for someone who is an operator at heart, energized by forging connections, thrives in ambiguity, and takes pride in hitting ambitious targets that propel a business forward. 
 
<h2 class="jobSectionHeader">What you&rsquo;ll do</h2><ul><li>
Obsessively improve the partner experience: Identify and erase friction points across the client journey for our strategic partners. You&rsquo;ll be an expert in the client experience across our strategic partnerships and teams will turn to you as an expert for ways we can continually move toward an improved care journey.</li><li>
Execute on targets through driving conversion, client growth, and revenue across strategic partners: Serve as a cheerleader and owner of partner growth, hitting topline growth and conversion targets through being a &ldquo;doer&rdquo; yourself while also collaborating with other stakeholders. Uncover and drive high-impact, data-driven growth opportunities by blending performance and funnel metrics, partner feedback, and sound judgment.</li><li>
Operationalize our partnerships so they&rsquo;re ready to scale: Enable internal leadership &amp; external partners to understand partnership health and measure success at a glance through developing dashboards and repeatable reporting processes. Institutionalize nascent processes to build a scalable foundation for rapid partner growth.</li><li>
Be a connector: Build and nurture relationships across partners to uncover new conversion and growth opportunities. Use strong interpersonal instincts to develop trust quickly both internally and with external partners, open doors, and surface insights that drive smarter, faster execution.</li><li>
Increase velocity of data-driven tests: Blend strategy and execution with analytical and technical rigor to lead early-stage design, testing, and implementation of pilots and workflows that improve the client experience for our partners.</li><li>
Unlock new partner levers: Identify new partner growth opportunities through leveraging skills such as market sizing, light financial modeling, and data analysis. 
</li></ul> 
<h2 class="jobSectionHeader">What does success look like?</h2><ul><li>
By month 1: You&rsquo;re actively monitoring core performance indicators across key partners - including client acquisition, revenue trends, and conversion performance - to build a baseline understanding of what&rsquo;s working and what&rsquo;s not.</li><li>
By month 2: You&rsquo;re partnering cross-functionally across SonderMind&rsquo;s internal teams and our partners to surface account-level insights and form a real-time perspective of each partnership&rsquo;s unique dynamics. You are iterating on early initiatives designed to improve the partner care journey.</li><li>
By month 3: Your early initiatives are showing measurable impact, and you&rsquo;re scaling those interventions or onto the next ideas.</li><li>
By month 6: You are the go-to person for your specific accounts, and you&rsquo;ve designed and operationalized processes that are leveling up our partner growth playbook, enabling repeatable, scalable success - and contributing to hockey stick growth for our strategic partners. 
</li></ul> 
<h2 class="jobSectionHeader">Who You Are</h2><ul><li>
3 - 5 years of experience at a high-growth startup (ideally business operations, growth, or partnerships role) or management consulting</li><li>
Biased toward action, with a passion for blending strategy and execution</li><li>
Track record of achieving targets and improving operational workflows</li><li>
Proven ability to translate insights into business action</li><li>
Proven ability to nurture client and/or partner-facing relationships</li><li>
Able to push initiatives forward while thriving in ambiguous, ever-evolving work environments
</li><li>Strong analytical skills with deep experience in some combination of Excel / Gsheet modeling and data analysis, business analytics tools (e.g., Looker), and / or SQL</li><li>
Experience at a high growth health tech startup is preferred</li><li>
Experience working with data / analytics engineering &amp; product teams is a plus</li><li>
Seattle or Denver is a plus 
 
</li></ul><h2 class="jobSectionHeader">Our Benefits</h2>
The anticipated salary range for this role is $85,000 - $100,000. Final compensation will be determined based on a variety of factors, including relevant experience, skills, education, and past performance. In addition to base salary, this position is eligible for equity.
As leaders in redesigning behavioral health, we walk the walk with our employees' benefits. We want the experience of working at SonderMind to accelerate people&rsquo;s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their lives and work.
Our benefits include:<ul><li>
A generous PTO policy, with a minimum of three weeks off per year</li><li>
A holiday schedule that follows standard U.S. holidays</li><li>
Free therapy coverage benefits to ensure employees have access to the care they need (must be enrolled in a qualifying medical plan to participate)</li><li>
Competitive Medical, Dental, and Vision coverage, with plans to meet every need &mdash; including HSA (with $1,100 company contribution) and FSA options</li><li>
Employer-paid short-term disability, long-term disability, life &amp; AD&amp;D, plus coverage of the salary difference for up to seven weeks of short-term disability leave (after the required waiting period)</li><li>
Eight weeks of paid Parental Leave; if the parent also qualifies for STD, this benefit is in addition, allowing for 8&ndash;16 weeks of paid leave</li><li>
401(k) retirement plan with 100% match on up to 4% of base salary, immediately vested</li><li>
Join teammates from across the country at our annual company gathering</li><li>
Company shutdown between Christmas and New Year&rsquo;s</li><li>
Supplemental life insurance, pet insurance, commuter benefits, and more 
 
</li></ul><h2 class="jobSectionHeader">Application Deadline</h2>
This position will be an ongoing recruitment process and will be open until filled. 
 
<h2 class="jobSectionHeader">Equal Opportunity</h2>
SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.</div>

Partner Growth Associate

Tabby

<div><h3 class="jobSectionHeader">Description</h3><div> 
We are looking for a Program Management Executive (Implementations) with strong technical operations skills to support Tabby&rsquo;s merchant and channel partner ecosystem. This role sits at the center of our cross-functional engine &mdash; working closely with various departments to ensure merchants are set up for success from day one.</div><div></div><div> 
You will play a key role in technical onboarding, operational coordination, and product rollout execution. Your work ensures that merchants implement Tabby in the most optimal way and deliver a seamless payment experience across all touchpoints.</div><div></div><div> 
This is a fast-paced role that requires someone who is detail-oriented, proactive, and comfortable navigating both technical concepts and business conversations.</div><div></div><div> 
If you enjoy solving operational challenges, improving processes, and working across multiple teams to deliver merchant success at scale &mdash; this role is for you.</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3> 
<ul>
<li>
Serve as the primary operational and technical liaison between Tabby and partner merchants, coordinating closely with Risk, Integrations, BD, and Key Account teams.</li>
<li>Oversee merchant and channel partner technical onboarding, including documentation preparation, testing coordination, tracking progress, and ensuring timely activation.</li>
<li>Manage merchant data-enablement workflows, ensuring required data is captured, validated, and aligned with risk and underwriting requirements.</li>
<li>Lead and manage negotiations with merchants about technical requirements, ensuring they understand Tabby&rsquo;s data, integration, and compliance needs while balancing business objectives.</li>
<li>Coordinate cross-functional alignment on product rollouts by preparing merchant-facing materials, supporting GTM plans, and ensuring seamless execution across teams.</li>
<li>Analyze merchant performance and integration health, identify operational gaps, and propose improvements to enhance the merchant experience.</li>
<li>Own and improve internal documentation and SOPs, ensuring processes around onboarding, integration, and partner success are scalable and standardized.</li>
<li>Support BD teams during technical discussions with merchants, ensuring commitments made during sales cycles align with product and risk capabilities.</li></ul><div></div><h3 class="jobSectionHeader"> 
Skills, Knowledge &amp; Expertise</h3><div> 
1 year of experience in Partner Success, Technical Account Management, Fintech Operations, Payments, E-commerce integrations, SaaS onboarding, or similar.</div><div>
Strong technical literacy &mdash; understanding of APIs, webhooks, e-commerce platforms, plugins, and payment flows.</div><div>
Solid analytical and problem-solving skills, with the ability to interpret data patterns and identify issues in merchant integrations or data quality.</div><div>
Excellent cross-functional communication &mdash; able to translate technical concepts into actionable steps for non-technical stakeholders.</div><div>
Experience managing negotiations with merchants about technical or data requirements, balancing business needs with technical feasibility.</div><div>
Strong documentation skills with the ability to build processes, SOPs, and clear merchant-facing guides.</div><div></div><div> 
Nice-to-Have Skills</div><div></div><div> 
Experience with BNPL, payment gateways, PSPs, or e-commerce checkout flows.</div><div>
Background supporting enterprise merchants and managing negotiation discussions.</div> 
<div></div>
<h3 class="jobSectionHeader">
About Tabby</h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. 
 
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Commercial Operations Executive

AirGarage

<div>
 
 
 About AirGarage
 
 
 
 AirGarage is on a mission to bring real estate online, starting with parking.
 
 
 We replace broken parking machines, fragmented software, and manual, labor-intensive operations with a unified, data-rich operating system for parking real estate. We handle everything it takes to run and optimize a parking asset: payments, dynamic pricing, enforcement, license plate recognition, analytics, and more.
 
 
 By building all of our technology in-house, we are able to deliver a magical experience for drivers while providing real-time visibility and revenue increases of 20-50% or more for real estate owners. That&rsquo;s why national real‑estate leaders like Hines and Greystar, as well as technology companies like Meta, partner with AirGarage to optimize their parking facilities.
 
 
 AirGarage uses datapoints like real-time occupancy, local events, weather, driver behavior, competitor pricing, and more to bring true intelligence to real estate owners&rsquo; assets for the first time.
 
 
 We&rsquo;re investing aggressively to make the physical world legible to a digital system: cameras, sensors, and software that generate a firehose of real-time data about the world around us. That data fuels models and algorithms that allow us to optimize performance at each property while giving owners the clarity and control they&rsquo;ve never had before.
 
 
 Before you can optimize an asset, you need to observe it. Before you can observe it, you need to bring it online.
 
 
 We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types. 26% of the land area in the median American urban core is dedicated to parking.
 
 
 We are backed by top tier investors including Headline Growth, Andreessen Horowitz, Floodgate, Founders Fund, Abstract Ventures, and angel investors who have founded or worked at companies like Uber, Opendoor, Flexport, and more.
 
 
 Want to learn more about AirGarage and the problem we're tackling?
 
 
 Check out these podcasts:
 
 
 https://www.youtube.com/watch?v=AU0NkDK51E4
 
 
 https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7
 
 
 
 THE ROLE 👋
 
 
 
 The Onboarding Lead will own the end-to-end onboarding experience for new AirGarage partners. From the moment a deal closes through the go live date, this role is responsible for orchestrating a smooth, world-class transition to AirGarage&rsquo;s platform.
 
 
 You will be the main point of contact for all stakeholders&mdash;property owners, tenants, internal teams, and vendors&mdash;ensuring that each new location goes live successfully, with a high-quality experience that builds trust and sets the foundation for long-term success.
 
 
 This is a highly cross-functional role that sits at the intersection of sales, operations, hardware, and partner success, requiring meticulous organization, excellent communication skills, and a deep commitment to delivering an exceptional partner experience.
 
 
 
 What You Will Do 🧠
 
 
 
 
 Own the Launch Process for New Properties:
 
 
 <ul>
 <li>
 Act as the primary owner of each new locations onboarding, from the moment a deal is closed to one week post-launch.
 </li>
 <li>
 Develop and execute detailed onboarding plans tailored to each property.
 </li>
 <li>
 Coordinate across hardware, permitting, compliance, and central ops teams to ensure all launch dependencies are met.
 </li>
 </ul>
 
 
 Be the Point of Contact for Partners and Stakeholders:
 
 
 <ul>
 <li>
 Serve as the main liaison for property owners, tenants, and other stakeholders throughout the onboarding process.
 </li>
 <li>
 Proactively manage communications and set clear expectations around timelines and deliverables.
 </li>
 <li>
 Build strong, trust-based relationships with partners by providing timely updates, solving issues quickly, and anticipating needs.
 </li>
 </ul>
 
 
 Drive Internal Execution and Accountability:
 
 
 <ul>
 <li>
 Ensure that all internal teams involved in onboarding are aligned and working toward the same goals.
 </li>
 <li>
 Surface blockers, escalate issues, and solve problems in real time to keep projects on track.
 </li>
 <li>
 Implement and refine playbooks to improve onboarding speed, consistency, and quality.
 </li>
 </ul>
 
 
 Measure and Improve the Onboarding Experience:
 
 
 <ul>
 <li>
 Gather feedback from partners and internal teams to continuously improve the process.
 </li>
 <li>
 Work with leadership to scale the onboarding function and build a repeatable, scalable system.
 </li>
 <li>
 Identify bottlenecks or inefficiencies in the onboarding workflow and implement process improvements to increase speed, consistency, and reliability across all launches.
 </li>
 <li>
 Collaborate with cross-functional teams to document and standardize best practices, creating internal playbooks and SOPs that ensure a repeatable, scalable onboarding process.
 </li>
 </ul>
 
 
 Create and Refine Client-Facing Onboarding Materials:
 
 
 <ul>
 <li>
 Develop high-quality onboarding collateral, including welcome packets, training guides, transition checklists, and FAQs tailored to various partner types.
 </li>
 <li>
 Continuously improve the clarity, consistency, and professionalism of all client-facing materials to ensure they reflect AirGarage&rsquo;s brand and values.
 </li>
 <li>
 Work with design, marketing, and product teams to align messaging across platforms and touch points during the onboarding phase.
 </li>
 <li>
 Incorporate partner feedback to iterate and enhance the materials used throughout the onboarding journey.
 </li>
 <li>
 Maintain a library of up-to-date templates and resources that can be easily customized and scaled as AirGarage grows.
 </li>
 </ul>
 
 
 What You Need ✅
 
 
 <ul>
 <li>
 3+ years of experience in partner success, implementation, project management, or operations, ideally in a fast-paced startup or tech-enabled services environment.
 </li>
 <li>
 Willingness to travel to new location launches (roughly 25% travel).
 </li>
 <li>
 Exceptional communication and interpersonal skills&mdash;you are equally comfortable working with external stakeholders and internal technical teams.
 </li>
 <li>
 Strong project management skills, with a track record of leading complex, cross-functional initiatives to successful outcomes.
 </li>
 <li>
 Ability to think critically, solve problems proactively, and stay calm under pressure.
 </li>
 <li>
 A genuine desire to create great experiences for partners and internal teams alike.
 </li>
 </ul>
 
 
 IMPORTANT NOTE 🚨
 
 
 
 AirGarage is a remote-first company, but we also value in-person collaboration to strengthen trust and teamwork. Team members should expect ~6 weeks of travel per year for:
 
 <ul>
 <li>
 2&ndash;3 full company offsites, &ldquo;Remote Weeks&rdquo;
 </li>
 <li>
 Lending a hand to support 2 new location launches
 </li>
 <li>
 In-person onboarding as well as supporting other onboarding sessions for new team members
 </li>
 </ul>
 
 The rest of the year, team members can work remotely from wherever (US time zones) they&rsquo;re most comfortable as long as they are performing well in their role. Attendance at in-person events throughout the year is expected&mdash;if you&rsquo;re not open to traveling ~6 weeks per year for work, this role isn&rsquo;t a good fit for you.
 
 
 
 THE UPSIDE 📈
 
 
 <ul>
 <li>
 📈 Equity: Have a stake in the business that you&rsquo;re helping to build and grow.
 </li>
 <li>
 🌴 Work remotely: Live and work wherever you like! We believe in folks working where they are happiest and most productive. We currently hire teammates that are located anywhere within North America.
 </li>
 <li>
 🏥 Health insurance: We offer health insurance and currently cover 85% of the cost of medical, dental, and vision plans for the primary employee and 50% of the cost of plans for dependents.
 </li>
 <li>
 🍼 Parental Leave: We offer 12 weeks of fully paid parental leave to all parents to bond with a newly born, adopted, or fostered child. The 12 weeks can be taken as a continuous leave or intermittently over the first 18 months of the child's life.
 </li>
 <li>
 💻 Home office setup: Get a laptop + additional equipment needed to set you up for success.
 </li>
 <li>
 ⛺ Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year.
 </li>
 <li>
 🤑 401k: Make financial planning right for you with a 401k retirement savings program.
 </li>
 <li>
 ✈️ Team Off-sites: ~2 times per year our team comes together for a full week in places like Tahoe, Puerto Vallarta, San Diego, Park City, and Austin.
 </li>
 <li>
 📚 BookGarage: Our team loves to learn and grow together, so join us for our optional recurring book club.
 </li>
 <li>
 🪴Room to grow: Our team will be orders of magnitude larger within a few years; as a part of our foundational team, you'll have opportunities to grow with us.
 </li>
 <li>
 🏙️ Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities.
 </li>
 <li>
 👐 Work with a diverse team: At AirGarage, we've always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities.
 </li>
 </ul>
 
 
 Note
 
 : Employment with AirGarage is contingent upon successful completion of a background check and employment verification conducted in compliance with applicable laws. Background checks are completed only after a conditional offer of employment has been made.
 
 
 
 We understand that there's no such thing as a 'perfect' candidate. We're looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. AirGarage is the type of company where you can grow exponentially, and we encourage you to apply to us even if you don't 100% match the candidate description.
 
 
 
 AirGarage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.
 
 
 Compensation Range: $115K - $125K
 
</div>

Onboarding Lead

<div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div> 
As the Territory Ecosystem Manager (TEM) for Iraq, you will own the territory&rsquo;s revenue performance and drive growth through a highly partner‑centric sales motion. You are responsible for leading, enabling, and accelerating SAP business through the Iraqi partner ecosystem&mdash;managing the complete sales cycle with multiple resellers and ensuring customer success across the end‑to‑end lifecycle.
This role covers the entire Iraq territory end‑to‑end&mdash;from the southern region to the northern provinces&mdash;managing all partner-driven sales activities across the full national market.
In this role, you act as the virtual sales manager for the Iraq territory, coaching partner sales teams as if they were an extension of SAP, ensuring execution excellence in a dynamic and fast‑growing market. You will work closely with partners to build sustainable pipeline, drive adoption of SAP cloud solutions&mdash;especially SAP S/4HANA Public Cloud&mdash;and secure recurring success revenue.
You also monitor competitor activity across the Iraqi market and orchestrate partner strategies to protect SAP footprint, expand into white‑space, and win high‑value opportunities. 
Key Responsibilities 
Territory Ownership &amp; Revenue Accountability<ul><li>
Own and deliver the annual territory quota for Iraq across net-new revenue, cloud subscription, and post‑sales success metrics.</li><li>
Operate as the territory&rsquo;s sales manager, leading and coaching partner sales teams to drive consistent execution and alignment with SAP standards.</li><li>
Achieve revenue and booking targets through Iraqi partners while leveraging the Digital Hub and SAP demand-generation assets.</li><li>
Own the full national Iraq territory (South, Central, and North), ensuring consistent execution and coverage across all provinces and partner clusters.</li></ul>
Partner Sales Execution<ul><li>
Build, manage, and review all pipeline‑generating activities across Iraq, introducing innovative approaches aligned with local market dynamics.</li><li>
Engage directly with end customers when requested by partners or customers, ensuring compliance with SAP Channel Operations guidelines.</li><li>
Guide partners in developing:</li><li><ul><li>
Demand Generation Plans tailored to the Iraq market.</li><li>
Resource Utilization Plans to maximize use of SAP tools, programs, and methodologies.</li></ul></li></ul>
Partner Coaching &amp; Pipeline Management<ul><li>
Coach partner teams to generate high-quality demand, manage pipeline health, execute accurate forecasting, and build recovery plans when needed.</li><li>
Own forecasting accuracy for the Iraq territory, ensuring transparency and predictable execution.</li></ul>
Adoption, Consumption &amp; Customer Success<ul><li>
Drive partner-led adoption, implementation quality, renewals, and upsell activities across all cloud customers in Iraq.</li><li>
Ensure partners adhere to SAP quality standards throughout the delivery lifecycle.</li></ul>
Ecosystem Orchestration<ul><li>
Collaborate with Partner Managers to influence partner business plans, ensure operational readiness, and align on ecosystem growth strategies for Iraq.</li><li>
Promote and enable partners to consume SAP Digital Services across sales, delivery, and customer success phases.</li><li>
Track territory performance, identify deviations early, and execute corrective actions jointly with Partner Managers.</li></ul> 
What You Bring
Experience &amp; Expertise<ul><li>
Deep knowledge of SAP cloud portfolio, particularly SAP S/4HANA Public Cloud.</li><li>
Minimum 10 years&rsquo; experience in Territory Sales, Channel Sales, or Partner Management.</li><li>
Proven track record driving revenue through multi‑channel go‑to‑market models.</li><li>
Strong understanding of solution selling via and with partners.</li><li>
Experience in SMB/Volume‑driven markets.</li></ul>
Market Relevance<ul><li>
In‑depth knowledge of the Iraq market, partner landscape, and local business environment.</li><li>
Understanding of Iraq&rsquo;s evolving digital transformation priorities, competition patterns, and sector-specific opportunities.</li></ul>
Skills &amp; Capabilities<ul><li>
Ability to create and execute territory‑level strategic plans.</li><li>
Strong business acumen with excellent communication and influencing skills.</li><li>
Fluent in English and Arabic.</li></ul> 
Meet Your Team
You will collaborate with:<ul><li>
Sales Managers covering partner-driven territories to jointly drive performance across Iraq.</li><li>
Partner Coaches focused on enabling partner capability and customer success excellence.</li></ul>
Partner Managers aligned to Iraqi partners who coordinate all partner activities across the Customer Value Journey. 
Skills You&rsquo;ll Use
Professional Skills<ul><li>
Accountability</li><li>
Business Acumen</li><li>
Sales Process</li><li>
Customer Orientation</li><li>
Value Management</li><li>
Effective Communication</li><li>
Influencing Skills</li></ul>
Tech Industry &amp; SAP Skills<ul><li>
SaaS</li><li>
SAP Cloud Suite Portfolio</li><li>
Cloud Strategy</li><li>
RISE with SAP &amp; GROW with SAP</li></ul>
Role-Specific Skills<ul><li>
Business Planning</li><li>
Sales Forecasting</li><li>
Full-Cycle Sales</li><li>
Pipeline Management</li><li>
Channel Management</li><li>
Partner Relationship Management</li><li>
Strategic Territory Planning</li><li>
Negotiation</li><li>
Account Governance</li><li>
Relationship Building</li></ul><div> 
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 446074 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div>

Territory Ecosystem Manager for Iraq (Partner‑Driven Business)

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.
 
 
 What you&rsquo;ll do as the Customer Success Manager 2:
 
 
 Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 <ul>
 <li>
 Own and manage the customer service experience, Act as the primary point of contact for customer escalations.
 </li>
 <li>
 Own overall operational account(s) health
 </li>
 <li>
 Internal reporting to ensure key SLA and metrics are being met.
 </li>
 <li>
 Conduct operationally focused business reviews routinely with Account manager and Client.
 </li>
 <li>
 Partner with PMO, Operations Leadership and Supply Chain for deployments, inventory management, and Delivery standards
 </li>
 <li>
 Listen for customer pain points and coordinate the appropriate resources to alleviate.
 </li>
 <li>
 Manage issue resolution and risk mitigation.
 </li>
 <li>
 Provide quick resolution to client concerns.
 </li>
 <li>
 Coordinate with internal operational teams to minimize risks.
 </li>
 <li>
 Performance Management
 </li>
 <li>
 Measure the success of each client-facing process.
 </li>
 <li>
 Ensure support consistency across assigned accounts.
 </li>
 <li>
 Measure performance against SLAs
 </li>
 <li>
 Measure the success of each client-facing process.
 </li>
 <li>
 Own and manage the client operational relationship.
 </li>
 <li>
 Consistent engagement with key operational contacts at the client
 </li>
 <li>
 Understanding of client&rsquo;s needs and Zones operational offerings
 </li>
 <li>
 Provide oversight into all KPI&rsquo;s being tracked for client and then coordinating operational resources to ensure they are being met.
 </li>
 <li>
 Ensuring any client-related issues are properly addressed to the satisfaction of the client.
 </li>
 <li>
 Own overall operational account health
 </li>
 <li>
 Partner with the Regional Resource Coordinator to monitor client contracted SLA&rsquo;s.
 </li>
 <li>
 Partner with the Regional Resource Coordinator to assign actions with timelines to internal stakeholders regarding any SLAs that are not being met.
 </li>
 <li>
 Ensure account documentation is up to date and accurate.
 </li>
 <li>
 Utilize CAM Dashboard daily as well as other reporting elements to ensure key metrics are being met.
 </li>
 <li>
 Identify opportunities for account development.
 </li>
 <li>
 Constantly assess internal operations; identify and assign action with timelines around Zones process improvements.
 </li>
 <li>
 Drive account entanglement through the expansion of operational offerings
 </li>
 <li>
 Manage issue resolution and risk mitigation.
 </li>
 <li>
 Coordinate with internal departments and their leaders to provide quick resolution to client concerns through the assignment of actions with timelines to identified individuals in various departments.
 </li>
 <li>
 Present action plan for issue resolution to Account Manager with scheduled follow-ups until resolution achieved.
 </li>
 <li>
 Coordinate with the Account Manager, client, and key Zones internal operational teams to assure risk mitigation around aging inventory, aging payables, and cycle time optimization.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 3 years of customer service and/or account management experience
 </li>
 <li>
 Familiarity with order fulfillment, corporate purchasing
 </li>
 <li>
 Demonstrated strong communication and proven ability to resolve complex issues in a timely fashion.
 </li>
 <li>
 Ability to work in a fast-paced environment with diverse groups and meeting aggressive deadlines.
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Experience presenting to top-tier clients.
 </li>
 <li>
 Ability to work with little or no supervision.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 6:00 PM to 3:00 AM (Pk time)
</div>

Client Success Manager – 2

Search 10000+ Partner success manager jobs near you this May. New roles added regularly across leading industries. Apply today.