passenger service supervisor

Swissport

<div>Overview:
<div></div><div>
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple &ndash; &ldquo;To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.&rdquo;</div><div></div><div><br>
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.</div><div></div><div><b><br>
Job summary</b></div><div>
Passenger Service Supervisor leads, motivates, engages and inspires all staff to ensure the delivery of great customer experiences in line with Swissport procedures, policies and brand values.</div><div></div><div><br>
The expected pay rate is $24.63/hour. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.</div><div><b><br>
Your activities
</b></div><ul><li>Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage</li><li>
Lead by example in order to ensure we deliver consistently great customer experiences at every touchpoint</li><li>
Ensure available resources are used to the optimum level (monitor and control overtime payments)</li><li>
Support and identify training needs and where required train, coach and mentor the team</li><li>
Create and maintain a progressive, open feedback culture by managing the performance of employees</li><li>
Resolve all customer service challenges in a timely manner and assist in negotiations with new customers</li><li>
Strict implementation of Passenger Service budget</li><li>
Ensure compliance with all SOPs and policies in order to meet or exceed regulatory standards and deliver the desired customer service experience</li><li>
Ensure all safety and security processes and procedures are complied with at all times</li><li>
Manage and contribute towards change within the operational environment and maintain commercial awareness in identifying new business opportunities</li><li>
Any other duties that may be required</li></ul><div><b>
Your profile</b></div><ul><li>
High School diploma or GED equivalent</li><li>
Passionate about customer service and must have relevant work experience</li><li>
Leadership and people management skills</li><li>
A proven ability to problem solving and decision-making experience</li><li>
Planning and organizing skills</li><li>
Excellent communication skills (written and verbal) in country specific language</li><li>
Commitment to continuous improvement</li><li>
Computer literate (Office Word, Excel, PowerPoint)</li><li>
A good understanding of all regulatory and recommended procedures that relate to the airport environment</li><li>
Additional languages desirable.</li></ul><div><b>
What we offer</b></div><ul><li>
401(k)</li><li>
Dental insurance</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Retirement plan</li><li>
Tuition reimbursement</li><li>
Vision insurance</li></ul><div>
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</div><div>
Visit our website at https://careers.swissport.com to learn more about Life at Swissport.</div><div>
Join Swissport today and be part of a team that connects the world of aviation!</div></div>

AUS Bilingual Passenger Service Supervisor

Worldwide Flight Services (WFS)

<div>
 Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world.
 <br/>
 <br/>
 <strong>
  About WFS
  <br/>
  <br/>
 </strong>
 Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The Passenger Service Assist Agent provides dedicated mobility assistance to passengers who require wheelchairs, ensuring safe and comfortable movement throughout the airport. This includes escorting passengers to and from check-in, security, gates, baggage claim, and other airport facilities, as well as assisting with boarding and deplaning the aircraft. Agents offer support with baggage handling, provide clear directions, and answer general inquiries while maintaining a high level of courtesy and care. Responsibilities also include adhering to safety and security protocols, responding promptly to passenger needs, and ensuring every traveler experiences a smooth journey.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Escort passengers in wheelchairs to and from check-in counters, security checkpoints, boarding gates, baggage claim, and airport exits.
  </li>
  <li>
   Assist passengers with boarding and deplaning the aircraft, coordinating with flight crews when necessary.
  </li>
  <li>
   Provide baggage support, including carrying, checking, and retrieving luggage as needed.
  </li>
  <li>
   Offer guidance and directions to airport facilities such as restrooms, dining areas, and ground transportation.
  </li>
  <li>
   Respond to passenger inquiries with professionalism, courtesy, and empathy.
  </li>
  <li>
   Ensure compliance with TSA, airline, and airport safety and security protocols.
  </li>
  <li>
   Remain attentive to passenger needs, prioritizing dignity, comfort, and safety at all times.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent.
  </li>
  <li>
   Must be 18.
  </li>
  <li>
   Ability to push, pull, and maneuver passengers in wheelchairs safely and effectively.
  </li>
  <li>
   Ability to lift and carry baggage or personal items up to 50 pounds.
  </li>
  <li>
   Strong customer service and interpersonal skills with the ability to communicate clearly and respectfully.
  </li>
  <li>
   Ability to stand and walk for extended periods throughout the work shift.
  </li>
  <li>
   Flexibility to work irregular hours, including nights, weekends, and holidays.
  </li>
  <li>
   Must pass required background check(s), security clearance, and drug screening.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous experience in customer service, hospitality, healthcare, or airport operations.
  </li>
  <li>
   Multilingual skills to assist diverse passenger populations.
  </li>
  <li>
   Familiarity with TSA, FAA, or airline regulations.
  </li>
  <li>
   Experience assisting individuals with reduced mobility or special needs.
  </li>
  <li>
   Demonstrated ability to remain calm and professional in fast-paced or stressful environments
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements/Working Conditions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ability to push and maneuver passengers in wheelchairs for extended periods and over various distances.
  </li>
  <li>
   Ability to lift, carry, and move baggage or personal items weighing up to 50 pounds.
  </li>
  <li>
   Frequent standing, walking, bending, and reaching throughout the work shift.
  </li>
  <li>
   Ability to work indoors and outdoors in a variety of weather conditions.
  </li>
  <li>
   Stamina to remain on feet for long durations and handle repetitive physical tasks.
  </li>
  <li>
   Adequate vision, hearing, and communication ability to safely assist passengers and follow security protocols.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Perks &amp; Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Want your pay in advance? Access your pay when you need it through DailyPay app!
  </li>
  <li>
   Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  </li>
  <li>
   Need quality medical care? Multiple options for both full and part-time employees!
  </li>
  <li>
   Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping &amp; More!
  </li>
  <li>
   Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  </li>
  <li>
   Want to invest in your future? 401k program offered!
  </li>
  <li>
   Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
   <br/>
   <br/>
  </li>
 </ul>
 WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.
</div>


Agent Passenger Service Assistant

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><p></p><div><p>
The Passenger Services Manager oversees all aspects of passenger service operations to ensure safe, efficient, and customer-focused service delivery. This role manages front-line teams responsible for check-in, boarding, arrivals, and special assistance, ensuring compliance with airline standards, regulatory requirements, and company policies, the manager partners with station leadership and airline customer to drive performance, safety, and service excellence.</p><p></p><p><b><br>
Compensation Rate: $75,000.00 per year</b></p><p><b>
Employment Status: Full-Time/Salary</b></p><p><b>
Account Designation: Allegiant Air</b></p><p><b>
Watch Our Team in Action: </b><b>Day In The Life Ground Handling</b></p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><p></p><div><ul><li>
Lead and support passenger service teams to deliver exceptional customer experiences.</li><li>
Ensure compliance with TSA, FAA, and airline policies, procedures, and service level agreements.</li><li>
Oversee staffing, scheduling, and training to meet operational demands.</li><li>
Monitor daily flight activities to ensure on-time performance and service quality.</li><li>
Conduct performance reviews, coach supervisors, and foster professional development.</li><li>
Manage incident reports, customer feedback, and corrective action plans.</li><li>
Liaise with airline customers, airport authorities and internal departments to resolve issues and maintain strong relationships.</li><li>
Maintain records, reports and documentation in accordance with company and regulatory requirements.</li><li>
Promote a strong culture of safety, teamwork, and accountability throughout the station.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>Bachelor's degree (B.A.) from four-year college or university;</li><li>
or one to two years related experience and/or training; or equivalent combination of education and experience.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
</div><div><ul><li>Ability to speak/write and be understood by peers, internal and external customers.</li><li>
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.</li><li>
Ability to write reports, business correspondence, and procedure manuals.</li><li>
Ability to effectively present information and respond to questions from groups of managers, clients, and customers.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><p></p><div><ul><li>
Ability to stand, walk, and move throughout the terminal and ramp areas for extended periods.</li><li>
Must be able to list, push, pull and carry items up to 35 pounds.</li><li>
Comfortable working in various weather conditions including heat, cold, rain, and snow.</li><li>
Able to bend, kneel, and reach as required to assist passengers or access equipment.</li><li>
Must have sufficient visual accuity to read documents, screens, and operational materials.</li><li>
Able to hear and communicate clearly in a high-noise airport environment.</li><li>
Ability to work flexible hours, including nights, weekends, and holidays to support operational needs.</li><li>
Must be able to remain alert and responsive during irregular operations or extended shifts.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Passenger Service Manager

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
As an Agent, Passenger Service, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting passengers with reservations, tickets, baggage handling, and general travel information. You will ensure smooth boarding, deplaning, and ticket validation, while also handling lost and found inquiries, baggage claims, and airfreight shipments. Additionally, you will help maintain compliance with security protocols and contribute to overall operational efficiency.</p><p>
17.50/hr</p><p></p><p><br>
Check out what a day in the life as an Passenger Service Agent looks like by clicking the link below:</p><p>
https://youtu.be/8Jx5K9ombx8</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Make reservations, issue tickets and itineraries, and compute fares for passengers.</li><li>
Handle baggage check-in, collect excess baggage charges, and provide general travel information.</li><li>
Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures.</li><li>
Manage arrangements for passengers holding reservations, standby travelers, and their luggage.</li><li>
Determine flight close-out times and complete necessary flight documentation for accuracy.</li><li>
Handle post-departure procedures, including invalidating tickets and finalizing reports.</li><li>
Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items.</li><li>
Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel.</li><li>
Receive and process airfreight shipments, including determining routing, computing rates, and preparing documentation for domestic and international shipments.</li><li>
Maintain inventory records for airfreight shipments, ensuring accuracy in warehouse, dispatch, and delivery processes.</li><li>
Ensure compliance with site security protocols and report any breaches or suspicious activities to management or through the whistleblower program.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>High school diploma or GED equivalent</li><li>
At least 1 year of experience in customer service or related field</li><li>
Ability to work varied shifts, including weekends, holidays, and nights</li><li>
Strong verbal and written communication skills</li><li>
Ability to lift and handle baggage weighing up to 50 lbs</li><li>
Basic computer proficiency, including the ability to input data and use relevant software</li><li>
Stay up to date on recurrent training as assigned</li><li>
Ability to obtain and maintain airport security badge</li><li>
Ability to read, write, and speak the English language</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
</div><div><ul><li>Previous experience in an airport, airline, or logistics environment</li><li>
Knowledge of ticketing, reservations, and fare calculation systems</li><li>
Experience handling lost and found procedures or baggage claims</li><li>
Strong organizational skills and attention to detail</li><li>
Familiarity with airport regulations and procedures</li><li>
Knowledge of international shipping and airfreight documentation</li><li>
Proficiency in a second language for assisting international travelers</li><li>
Strong conflict resolution and problem-solving abilities</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs</li><li>
Frequent standing, walking, and moving throughout the airport terminal or warehouse</li><li>
Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage</li><li>
Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow</li><li>
Manual dexterity required for handling documents, operating computers, and using two-way radios</li><li>
Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)</li><li>
Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance</li><li>
Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins</li><li>
Ability to work in a noisy environment, such as near aircraft engines and ground support equipment</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Passenger Service Agent

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
As a part-time Passenger Service Agent, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting passengers with reservations, tickets, baggage handling, and general travel information. You will ensure smooth boarding, deplaning, and ticket validation, while also handling lost and found inquiries, baggage claims, and airfreight shipments. Additionally, you will help maintain compliance with security protocols and contribute to overall operational efficiency.</p><p></p><p><br>
Compensation: $17.50 Per Hour</p><p>
Employment Status: Part-Time</p><p>
Want to learn more clink the link</p><p>
Day in the life of a Passenger Service Agent</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Make reservations, issue tickets and itineraries, and compute fares for passengers.</li><li>
Handle baggage check-in, collect excess baggage charges, and provide general travel information.</li><li>
Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures.</li><li>
Manage arrangements for passengers holding reservations, standby travelers, and their luggage.</li><li>
Determine flight close-out times and complete necessary flight documentation for accuracy.</li><li>
Handle post-departure procedures, including invalidating tickets and finalizing reports.</li><li>
Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items.</li><li>
Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel.</li><li>
Receive and process airfreight shipments, including determining routing, computing rates, and preparing documentation for domestic and international shipments.</li><li>
Maintain inventory records for airfreight shipments, ensuring accuracy in warehouse, dispatch, and delivery processes.</li><li>
Ensure compliance with site security protocols and report any breaches or suspicious activities to management or through the whistleblower program.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>High school diploma or GED equivalent</li><li>
At least 1 year of experience in customer service or related field</li><li>
Ability to work varied shifts, including weekends, holidays, and nights</li><li>
Strong verbal and written communication skills</li><li>
Ability to lift and handle baggage weighing up to 50 lbs</li><li>
Basic computer proficiency, including the ability to input data and use relevant software</li><li>
Stay up to date on recurrent training as assigned</li><li>
Ability to obtain and maintain airport security badge</li><li>
Ability to read, write, and speak the English language</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
</div><div><ul><li>Previous experience in an airport, airline, or logistics environment</li><li>
Knowledge of ticketing, reservations, and fare calculation systems</li><li>
Experience handling lost and found procedures or baggage claims</li><li>
Strong organizational skills and attention to detail</li><li>
Familiarity with airport regulations and procedures</li><li>
Knowledge of international shipping and airfreight documentation</li><li>
Proficiency in a second language for assisting international travelers</li><li>
Strong conflict resolution and problem-solving abilities</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs</li><li>
Frequent standing, walking, and moving throughout the airport terminal or warehouse</li><li>
Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage</li><li>
Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow</li><li>
Manual dexterity required for handling documents, operating computers, and using two-way radios</li><li>
Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)</li><li>
Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance</li><li>
Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins</li><li>
Ability to work in a noisy environment, such as near aircraft engines and ground support equipment</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Flight benefits!!</i></b><i> Paid training.</i></li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Menzies Aviation

<div>
 Job Details
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 People. Passion. Pride. This is what has driven our teams since 1833.
 <br/>
 <br/>
 Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
 <br/>
 <br/>
 But at the heart of our business is our people.
 <br/>
 <br/>
 <strong>
  Role Purpose
  <br/>
  <br/>
 </strong>
 As a member of our passenger services team, you will be assisting passengers and their property to arrive safely at their destinations.
 <br/>
 <br/>
 <strong>
  What You Will Be Doing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Computerized check-in of passengers for international and domestic travel.
  </li>
  <li>
   Designate seat assignments.
  </li>
  <li>
   Verify documentation for international and domestic flights.
  </li>
  <li>
   Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
  </li>
  <li>
   Verify ticket and seat reservations.
  </li>
  <li>
   Match manifest to on-board count
  </li>
  <li>
   Assist with various governmental agency requirements.
  </li>
  <li>
   Connect and disconnect Jetway/stairs as necessary.
  </li>
  <li>
   Announce arrivals and departures as necessary.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Safety, Security, Wellbeing And Compliance
  <br/>
  <br/>
 </strong>
 You will have a responsibility and duty while at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
 <br/>
 <br/>
 <strong>
  What We Are Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be at least 18 years of age.
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   Possess/maintain a valid Driver&rsquo;s License and other FAA required identification/seals.
  </li>
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   Must be able to speak, read, and write in English.
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   Must be available and flexible to work variable shifts including weekends and holidays.
  </li>
  <li>
   Work is done indoors and outdoors &ndash; must be comfortable working in all weather conditions.
  </li>
  <li>
   Able to continuously lift, push and pull up to 70 lbs.
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  </li>
 </ul>
 <strong>
  Pay:
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 $12.50 Hourly
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 <br/>
 <strong>
  Diversity
  <br/>
  <br/>
 </strong>
 Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
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 Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.
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 <br/>
 <strong>
  Application Instructions
  <br/>
  <br/>
 </strong>
 Is this role ticking all the boxes for you? If so, please click apply now!
</div>


Dnata

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.
<br>On the ground, dnata USA keeps 27 of the country’s major airports connected – both with each other and the world - including John F. Kennedy Airport in New York City. Handling 200,000 tonnes of cargo, guiding 15,000,000 passengers and keeping 50,000 flights in the air each year, the work that the dnata USA team complete on the ground is crucial to keeping the country in the air.
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As a dnata Cabin Cleaning Supervisor, you will play an important part in supervising and performing the safety and efficient cleaning of the aircraft cabin.
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Essential Duties and Responsibilities
<br><br>
Ensure thorough aircraft cleaning following company training guidelines and specifications.
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Ensure cleaning supplies are ready for reach arrival, following EPA and company procedures.
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Ensure compliance with TSA and FAA regulations and policies.
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Consistently delivers om the company’s and the customer’s standards and expectations.
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Train Cabin Service personnel and assist in their scheduling.
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Monitor and request all supplies needed in operation.
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Perform the same or similar work as assigned to the group being supervised.
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Establishes a culture that promotes safety through daily observation, shift briefings, routine audits, training, and documented safety procedures.
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Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
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Schedule personnel as per operational needs
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Job Qualifications
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Must be physically able to perform the essential functions of the job, with or without accommodations including but not limited to standing, lifting, bending, stooping, walking, crawling, pushing, and pulling for extended periods of time.
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Push, pull, lift, and load up to 70 pounds (32 kg) on a regular basis.
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Ascend/descend jet-way stairs.
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Ability to understand and react to verbal and visual commands and safety warnings, with and without assistance of sight and visual aids.
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Work outside in all types of weather and around jet and machinery noises
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Wear proper Personal Protective Equipment
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Prior supervisor experience in Cabin Cleaning preferred
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Possess/maintain FAA/Airport required identification/seals or authorizations.
<br><br>
Full time
<br>$28.50

Cabin Service Supervisor

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