patient flow coordinator

Pristyn Care

Role SummaryThe Clinic Coordinator is responsible for managing day-to-day clinic operations for the General Surgeon, ensuring smooth patient flow, accurate OPD collections, proper coordination between clinical and non-clinical teams, and compliance with organisational SOPs.Key Responsibilities1. OPD &amp; Patient Management<ul><li>Coordinate patient appointments and manage daily OPD flow.</li><li>Ensure 100% OPD fee collection as per company policy.</li><li>Maintain accurate patient records and appointment details.</li><li>Handle patient queries and provide clear information on consultation charges and processes.</li></ul>2. Billing &amp; Reconciliation<ul><li>Collect OPD fees through approved payment modes (cash/online).</li><li>Perform daily/weekly reconciliation and submit reports as per SOP.</li><li>Share OPD data with internal teams (Finance / PX / Category) within defined timelines.</li><li>Ensure OPD collections are correctly reflected in systems and adjusted in AR, where applicable.</li></ul>3. Doctor Coordination<ul><li>Coordinate with the General Surgeon regarding OPD schedules and patient flow.</li><li>Ensure timely communication of OPD numbers, doctor sitting, and operational updates.</li><li>Assist the doctor with administrative support during OPD hours.</li></ul>4. Clinic Operations<ul><li>Ensure clinic infrastructure and equipment (OPD machine, headlight, drills, etc.) are functional.</li><li>Coordinate with city/operations teams for maintenance and issue resolution.</li><li>Ensure availability of required forms, scanners, and system access at the front desk.</li></ul>5. SOP Compliance<ul><li>Follow and enforce OPD collection and reconciliation SOPs.</li><li>Ensure clinic staff and front-desk personnel are trained on processes and app usage.</li><li>Flag deviations or gaps to the City Manager / Operations Head immediately.</li></ul>6. Reporting &amp; Communication<ul><li>Share daily OPD reports with PX/MD teams as per defined timelines.</li><li>Maintain WhatsApp/communication groups for smooth coordination with internal stakeholders.</li><li>Escalate operational or financial issues promptly to avoid revenue leakage.</li></ul>Key Skills &amp; Competencies<ul><li>Strong coordination and communication skills.</li><li>Basic knowledge of billing, OPD processes, and reconciliation.</li><li>Proficiency in using mobile apps and basic MS Excel.</li><li>Ability to handle patients professionally and empathetically.</li><li>Attention to detail and process adherence.</li></ul>Educational Qualification<ul><li>Graduate preferred (any discipline).</li><li>Experience in healthcare/clinic operations is an added advantage.</li></ul>Experience6months &ndash;3 years of experience in clinic coordination, front desk operations, or hospital administration preferred.Job Type: Full-timePay: ₹8,086.00 - ₹22,000.00 per monthApplication Question(s):<ul><li>Current ctc?</li><li>Expected Ctc?</li></ul>Location:<ul><li>Chandigarh, Chandigarh (Required)</li></ul>Work Location: In person

Clinical Support Worker

Archish Fertility & IVF

Job Description:We are looking for a proactive and organized Assistant Center Manager to oversee daily center operations, ensure smooth patient flow, and coordinate effectively between doctors, staff, and appointments.Key Responsibilities<ul><li>Manage day-to-day floor and center operations</li><li>Ensure smooth patient flow from registration to consultation</li><li>Coordinate doctor schedules, appointments, and patient queues</li><li>Supervise and guide the staff</li><li>Handle patient queries and escalate issues when needed</li><li>Maintain operational checklists and support inventory/consumable tracking</li><li>Facilitate communication between doctors, nurses, embryologists, and admin teams</li></ul>Requirements<ul><li>1&ndash;3 years of experience in healthcare/clinic/hospital operations</li><li>Strong communication and people management skills</li><li>Ability to multitask and handle high patient traffic</li><li>Customer-centric, organized, and detail-oriented</li></ul>Why Join Us<ul><li>Professional, patient-centric work environment</li><li>Opportunity to grow in the fertility &amp; IVF sector</li><li>Work with experienced medical and clinical teams</li></ul>Job Types: Full-time, PermanentPay: ₹30,000.00 - ₹45,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Operations Manager

Mamji Hospital

Key Responsibilities<ul><li>Coordinate OPD operations and patient flow during the evening shift</li><li>Manage patient appointments, registrations, and follow-ups</li><li>Liaise with doctors, nurses, and support staff to ensure timely consultations</li><li>Handle patient queries and resolve issues professionally</li><li>Maintain OPD records, reports, and documentation</li><li>Ensure adherence to hospital policies and service standards</li><li>Support billing and front desk coordination when required</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree preferred (Healthcare Administration, Business, or related field)</li><li>Minimum 1 year of experience in OPD or hospital front desk coordination</li><li>Strong communication and interpersonal skills</li><li>Ability to manage workload efficiently during peak hours</li><li>Proficiency in MS Office / Hospital Management System (HMS)</li><li>Female candidates only (as per operational requirement)</li></ul>How to ApplyInterested candidates may apply via Indeed or share their CV at career@mamjihospital.com.Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>supervisory: 2 years (Preferred)</li></ul>Work Location: In person

OPD Coordinator (Female) – Evening Shift

Siddhachal Life Care Hospital

The Cath Lab Coordinator oversees the daily operations of the Cardiac Catheterization Lab, ensuring efficient patient flow, high-quality care, and adherence to safety protocols, acting as a leader and liaison for the clinical team. Key Responsibilities:<ul><li>Operations &amp; Scheduling.</li><li>Patient Care</li><li>Team Leadership</li><li>Resource Management</li><li>Physician Collaboration</li><li>Quality &amp; Compliance</li></ul>Qualifications:<ul><li>Education: Associate's/Bachelor's Degree in Nursing or relevant field.</li><li>Licensure: Current RN license (if applicable).</li><li>Experience: 3year Proven experience in cardiac cath lab procedures and leadership roles.</li><li>Skills: Strong clinical judgment, excellent communication, problem-solving, and teamwork.</li></ul>we are Looking for the coordinator who will coordinate with Patient, Doctor, TPA. Also have knowledge about cath-lab working , A coordinator who will able to explain about bookings, finance &amp; Insurance to the patients and able to make budget accordingly. Coordinator must have good communication skills &amp; good presence of mind to deal with patient &amp; other working people in hospital surrounding.Job Types: Full-time, PermanentPay: ₹20,000.00 - ₹30,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Cath Lab Coordinator

Dr. Aravind's IVF Fertility & Pregnancy Centre

Job Title: Couple Coordinator / Patient Care Coordinator (IVF)Job Description :To act as the single point of contact for IVF couples, coordinating medical procedures, counselling schedules, investigations, billing, and follow-ups to ensure a smooth and stress-free treatment journey.Roles &amp; Responsibilities:<ul><li>Coordinate and guide couples through IVF / IUI / fertility treatment processes</li><li>Schedule and manage appointments, scans, procedures, and follow-ups</li><li>Explain treatment flow, investigations, and timelines (non-clinical)</li><li>Liaise between doctors, nurses, embryologists, lab, pharmacy, and billing</li><li>Ensure completion of consent forms, documentation, and case files</li><li>Support couples emotionally and ensure patient comfort</li><li>Track treatment progress and update records accurately</li><li>Coordinate billing estimates, package explanation, and payment follow-ups</li><li>Handle patient queries, feedback, and grievances politely</li><li>Maintain confidentiality and ethical standards</li><li>Ensure adherence to hospital SOPs and NABH guidelines</li><li>Assist in discharge summary coordination and post-treatment follow-ups</li></ul>Skills &amp; Competencies:<ul><li>Excellent communication and counselling skills</li><li>Empathy, patience, and patient-centric approach</li><li>Ability to handle sensitive cases and emotional situations</li><li>Basic medical knowledge of IVF (training will be provided)</li></ul>Qualification:<ul><li>Graduate in Life Sciences / Nursing / Social Work / Psychology </li><li>Experience in IVF / Hospital / Healthcare coordination preferred</li></ul>Experience:<ul><li>1&ndash;5 years in IVF coordination and patient care</li></ul>Job Types: Full-time, PermanentPay: ₹15,000.00 - ₹25,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Patient Care Coordinator

GO PT

Job Title: Clinic Coordinator / Patient Care Coordinator Location: GOPT Clinic Employment Type: Full-timeJob SummaryWe are looking for a proactive and empathetic Clinic Coordinator who will be the first point of contact for patients and play a key role in managing daily clinic operations. The ideal candidate should be comfortable handling patients, managing appointments, pitching treatment packages, and ensuring smooth follow-ups.Key ResponsibilitiesPatient Handling &amp; Front Desk<ul><li>Greet patients warmly and ensure a positive clinic experience</li><li>Handle walk-ins, phone calls, and enquiry messages professionally</li><li>Register patients and maintain basic records</li></ul>Appointments &amp; Scheduling<ul><li>Schedule, reschedule, and confirm patient appointments</li><li>Coordinate between doctors, physiotherapists, and patients</li><li>Ensure minimal waiting time and smooth daily flow</li></ul>Sales &amp; Package Pitching<ul><li>Explain treatment plans and available packages clearly to patients</li><li>Pitch therapy packages confidently and ethically</li><li>Address basic patient doubts and escalate clinical queries to the doctor</li></ul>Follow-ups &amp; Lead Management<ul><li>Follow up with patients who:</li><li>Enquired but did not book</li><li>Missed appointments</li><li>Were advised packages or repeat sessions</li><li>Maintain a follow-up tracker and ensure timely callbacks</li></ul>Call &amp; Data Tracking<ul><li>Track incoming calls, enquiries, conversions, and follow-ups</li><li>Maintain simple reports using Excel / Google Sheets</li><li>Share daily or weekly updates with the clinic head</li></ul>Coordination &amp; Support<ul><li>Coordinate with therapists for session availability</li><li>Support basic administrative tasks as required</li><li>Maintain discipline, professionalism, and confidentiality at all times</li></ul>Required Qualifications &amp; SkillsEducation<ul><li>Any Graduate (preferred)</li></ul>Skills<ul><li>Good verbal and written communication skills</li><li>Strong people skills and patient-handling ability</li><li>Basic knowledge of Excel / Google Sheets</li><li>Comfortable with phone calls and follow-ups</li><li>Ability to multitask and stay organized</li></ul>Preferred Traits<ul><li>Experience in clinic / hospital / wellness center / front-desk role</li><li>Sales or customer service background is a plus</li><li>Calm, polite, and solution-oriented attitude</li></ul>What We&rsquo;re Looking For<ul><li>Someone who can own the front desk, not just sit at it</li><li>Comfortable talking about pricing and packages politely</li><li>Patient-focused but business-aware</li><li>Reliable, responsible, and presentable</li></ul>Why Join Us<ul><li>Growing healthcare practice</li><li>Direct interaction with doctors and therapists</li><li>Opportunity to learn clinic operations and patient management</li><li>Stable role with scope for performance-based growth</li></ul>Job Type: Full-timePay: ₹9,653.31 - ₹30,000.00 per monthBenefits:<ul><li>Paid sick time</li></ul>Work Location: In personApplication Deadline: 15/01/2026

Clinic Coordinator

Sumita sofat Hospital

An IVF Medical Officer (MO) acts as a crucial bridge between patients and senior consultants, managing daily patient care, documenting histories/treatments, explaining procedures, and handling emergencies within an IVF center; they take patient histories, explain treatment plans (like IUI/IVF), provide pre/post-procedure advice, manage documentation (prescriptions, scans), and coordinate with embryologists and nurses, ensuring smooth clinical flow and high patient satisfaction, often for BAMS/BHMS/MBBS doctors. Key Responsibilities<ul><li>Patient Consultation &amp; Care: Conduct initial consultations, take detailed medical histories, explain IVF processes, and address patient queries about treatment, medications, and reports.</li><li>Documentation &amp; Data Entry: Accurately record patient info, vitals, treatments, and generate prescriptions/discharge summaries as directed by senior doctors.</li><li>Clinical Support: Assist consultants in OPDs, monitor patients, handle minor emergencies, and coordinate workflow between nursing, lab, and embryology teams.</li><li>Patient Education: Educate couples on treatment flows, available options, and pre-procedure instructions.</li><li>Liaison: Act as a coordinator between patients, families, consultants, and admin staff.</li></ul>Job Types: Full-time, PermanentPay: ₹50,000.00 - ₹60,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Paid sick time</li><li>Provident Fund</li></ul>Work Location: In person

medical officer mbbs

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