patient navigator

Healogics

<p>The rewards at Healogics are immense, starting with the important work we do to change patients&rsquo; lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.<br/></p><p>Think you are a great fit? Learn more about this role here:<br/></p><p>Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.<br/></p><p>The Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the staff of the WCC.<br/></p><p>All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.<br/>Essential Functions/Responsibilities:<br/>Coordinates with Center leadership to maximize daily patient census.<br/>Actively participates in staff meetings to support key functions within the Center.<br/>Greets patients and other visitors, answers and routes calls to appropriate staff.<br/>Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for provider, according to the care continuum model.<br/>Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.<br/>Collects and enters patient charges in databases.<br/>Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers.<br/>Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures.<br/>Coordinates/schedules ancillary testing with other hospital departments.<br/>Arranges for patient transportation as needed.<br/>Maintains office equipment and supplies as needed, and medical supplies as directed.<br/>Performs other duties as required.<br/></p><p>Required Education, Experience and Credentials:<br/></p><p>High School Diploma or General Education Development (GED); Associate&rsquo;s degree preferred<br/>Minimum of Two (2) or more years office administration experience, preferably in a medical setting; Prior medical coding experience preferred<br/></p><p>Preferred Knowledge, Skills and Abilities:<br/></p><p>Proficient in Microsoft Office (Word, Excel, Outlook)<br/>Good customer, interpersonal and communication skills, both orally and in writing<br/>Organization and time-management skills<br/>Ability to type 60 words per minute (wpm)<br/>Basic math skills<br/>Attention to details<br/>Ability to maintain confidentiality<br/>Ability to work in fast paced environment and to work on multiple projects at the same time<br/>Ability to work with others and in a team environment<br/></p><p>Physical Demands:<br/></p><p>Being in a stationary position for extended periods of time (4 hours or more)<br/>Viewing computer screen for extended periods of time (4 hours or more)<br/>Keying frequently on a computer for 4 hours or more<br/>Reading<br/>Communicating<br/>Detecting sounds by ear<br/>Close, distance and peripheral vision<br/>Lifting/moving items up to 75 pounds with equipment assistance<br/>Repetitive motions<br/>Bending/stooping<br/>Writing<br/></p><p>Work Environment:<br/></p><p>Patient care environment<br/></p><p>The hourly rate for this position generally ranges between $18.75-$23.05 Per Hour<br/></p><p>This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law.<br/></p><p>If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the &ldquo;Jobs Hub&rdquo;.<br/></p>

Patient Navigator- Medical Office Coordinator- Front Desk Coordinator

Beth Israel Lahey Health

Westwood, MA &bull; BILH Pharmacy &bull; Full-time &bull; Day
<br><div><p><b>When you join the growing BILH team, you're not just taking a job, you&rsquo;re making a difference in people&rsquo;s lives.</b></p>
<p></p>
<p>The Patient Navigator supports the care of our patients in accessing and aintaining continuity with the healthcare team and assist patients in achieving their health care goals. Based on the current practice workflows and strategies, will develop practice improvement initiatives for ongoing quality improvement.</p>
<p></p>
<p><b>Job Description:</b></p>
<p>
Primary Responsibilities:</p>
<p></p>
<p>1. Performs direct outreach to patients to initiate patient engagement and enrollment with the clinic and perform introduction of the clinic,</p>
<p>
schedule initial appointment with clinician, and if necessary, follow-up assistance.</p>
<p>
2. Proactively contact patients to resolve and follow-up on potential barriers for appointment or program enrollment including reviewing</p>
<p>
patient records for enrollment requirements. Maintains and reviews KPI dashboards with program leadership on a recurring basis.</p>
<p>
3. Leverages Motivational Interviewing techniques or similar tools to engage patients and provides emotional support to patients throughout the care journey.</p>
<p>
4. Documents patient communication in the Electronic Medical Record (EMR) using encounter notes, in basket messages and MyChart and
</p><p>internal program management software.</p>
<p>
5. Verifies and updates patient insurance information when scheduling visits</p>
<p>
6. Provides general clerical support, this may include: filing, making appointments, photocopying, faxing, preparing and sending mail, making</p>
<p>
reminder phone calls, and maintaining contacts database</p>
<p>
7. Answers incoming calls to the clinic and escalates any patient issues to the appropriate team member</p>
<p>
8. Contributes to the workflow and process improvements and the development of new ideas that impact the program</p>
<p>
Required Qualifications:</p>
<p>
1. Education: High School Degree or GED. College level study a plus.</p>
<p>
2. Experience: No prior experience necessary. Prior customer service experience or patient care experience a plus.</p>
<p>
3. Skills, Knowledge and Abilities: Strong communication and interpersonal skills required. Ability to work in both a team environment and</p>
<p>
independently. Ability to think creatively and recommend solutions to problems. Experience working and building relationships with patients and care team members in a healthcare or community-based setting (preferred)</p>
<p>
4. Previous customer services experience (preferred).</p>
<p>
5. Completed motivational interview (MI) training (preferred).</p>
<p>
6. Ability to work in a multicultural diverse environment as a member of a health care team.</p>
<p>
7. Strong communication (oral and written), interpersonal, organizational, and record keeping skills.</p>
<p>
8. Ability to handle multiple tasks and responsibilities at the same time effectively. Ability to work independently and as part of a team.</p>
<p>
9. Ability to maintain confidentiality and sensitivity to cultural differences. Ability to understand basic medical terminology.</p>
<p>
10. Ability to be flexible and easily adapt to change. Familiar with Microsoft Office applications including Outlook, Teams, SharePoint, Excel,</p><br>
<p></p>
<p></p>
<p><b>Pay Range:
</b></p><p>$26.00 &ndash; $34.99</p>
<p>
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.</p>
<p></p>
<h2 class="jobSectionHeader"><b>As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.</b></h2>
<p></p>
<h2 class="jobSectionHeader"><b>More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.</b></h2>
<p></p>
<h2 class="jobSectionHeader"><b>Equal Opportunity Employer/Veterans/Disabled</b></h2></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>Job details</b></h3>
<ul><li><div><b>Employment:</b> Full-time</div></li>
<li><div><b>Hours/Week:</b> 40</div></li>
<li><div><b>Shift:</b> Day</div></li>
<li><div><b>Category:</b> Pharmacy</div></li>
<li><div><b>Pay Range:</b> $26.00 - $34.99</div></li>
<li><div><b>FLSA:</b> Non-Exempt</div></li>
<li><div><b>Req ID:</b> JR94499</div></li></ul></div>

Patient Navigator – BILH Weight Management Program ( On-Site / Hybrid / Remote )

Larry Ham and Associates Physical Therapy

<p>Job Description</p><p>We are a small, patient-centered physical therapy clinic looking for a friendly, curious, and highly organized Patient Care Navigator to join our team for full time employment.</p><p>If you&rsquo;re someone who enjoys talking with people, learning new systems, and solving little puzzles along the way, this role might be for you. Our Patient Care Navigator helps patients schedule care, understand their insurance benefits, and feel welcomed from the moment they contact our clinic.</p><p>We are happy to train the right person who brings a positive attitude, curiosity, attention to detail, and a genuine interest in helping people.</p><p>Larry Ham Physical Therapy is a small team that values reliability, kindness with patients, and respectful communication with coworkers.</p><p>What You&rsquo;ll Do/A Day In The Life</p><ul><li>Greet patients and create a warm, organized, and calm clinic experience</li><li>Answer phone calls to schedule new and returning patient appointments</li><li>Help verify insurance benefits to allow patients understand their insurance benefits and coverage</li><li>Obtain and track insurance authorizations when needed so visits stay approved and uninterrupted</li><li>Maintain accurate patient records and communication</li><li>Work alongside therapists to keep the clinic organized and running smoothly</li></ul><p>What We&rsquo;re Looking For</p><ul><li>Friendly, professional communication skills</li><li>Naturally curious and eager to learn</li><li>Strong attention to detail and organization</li><li>Ability to multitask while staying calm with patients</li><li>Comfortable learning software and insurance systems</li><li>Reliable, punctual and team-oriented</li></ul><p>Bonus Skills</p><ul><li>Experience in a medical office or customer service role</li><li>Familiarity with insurance verification or healthcare scheduling</li><li>Interest in healthcare, rehabilitation, or physical therapy</li></ul><p>Why Join Our Clinic/Benefits</p><ul><li><i>Monthly Reimbursement </i>toward individual health insurance</li><li><i>Paid Time Off and Sick Leave</i></li><li><i>Retirement Plan Contribution</i></li><li><i>Paid Training and Skill Development </i>with the opportunity to learn insurance verification and small healthcare clinic operations</li><li><i>Supportive Small-Team Environment</i> where everyone works closely together</li><li><i>Predictable Clinic Schedule</i> - <i>In Person Work</i> - Currently Clinic is open Mon-Fri</li><li><i>Meaningful Work</i> helping patients recover and move better</li></ul><p>Pay: From $18.50 per hour</p><p>Benefits:</p><ul><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Retirement plan</li></ul><p>Application Question(s):</p><ul><li>Describe a time you had to learn a new system or process quickly.</li><li>How do you stay organized when managing several tasks at once?</li><li>Tell us one small thing you think makes a patient feel welcomed in a healthcare office.</li><li>Please include one thing you're curious to learn about working in a physical therapy clinic.</li></ul><p>Work Location: In person</p>

Patient Care Navigator - Scheduling & Insurance Support

Tufts Medicine

<div><p><b>Job Title: </b>Patient Access Navigator</p><p><b>
Hours: </b>40 hours per week; Monday through Friday from 11:30 AM to 8:00 PM (EST)</p><p><b>
Location: </b>100% remote</p><p><b>
Requirements: </b>3 weeks of full-time training is required from 8:00 AM to 4:30 PM</p><div></div><div><div><div><div><div><p><b>
Job Profile Summary</b></p><p>
This role focuses on activities related to revenue cycle operations such as billing, collections, and payment processing. In addition, this role focuses on performing the following Patient Access duties: Performs the administrative and financial-clearance duties necessary to facilitate the procurement of clinical services by patients. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a &ldquo;hands on&rdquo; environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation.</p><p></p><p><b>
Job Overview</b></p><p>
Under the direction of the Pre-Services Revenue Cycle Leadership, the position supports Revenue Cycle workflows such as but not limited to Front End Patient Support, Scheduling, Pre-Registration, Referrals and Authorization. The position works within Revenue Cycle as well as other service lines throughout Tufts Medicine to create a system of quality health care. Responsible for assuring that standard process discipline is adhered to. Ensures a high-performance work team is developed through training, coaching, mentoring and bi-monthly meetings. Maintaining a high standard of quality care by achieving set internal department KPIs/metrics. Responsible for supporting inbound and outbound call volume, completing pre-registrations, sending/receiving MyTuftsMed portal messages, support Epic appointment and patient workqueues, generate and finalize patient estimates, receiving and transcribing hospital-based orders, obtaining referrals and authorizations, collections of copays, deductible and/or co insurances.</p><p></p><p><b>
Job Description</b></p><p><b>
Minimum Qualifications:</b></p><p>
1. Minimum High School Diploma or Equivalent</p><p></p><p><b>
Preferred Qualifications:</b></p><p>
1. Experience in insurance, managed care, private physician&rsquo;s office practice or hospital registration setting</p><p>
2. Revenue Cycle, Patient Access or Pre-Services experience</p><p></p><p><b>
Duties and Responsibilities:</b> The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.</p><p></p><p>
1. Utilizes effective customer service etiquette and skills in all phases of telephone communications.</p><p>
2. Obtains accurate demographic, financial and clinical information from patients/guarantors.</p><p>
3. Understands and demonstrates knowledge of basic medical terminology.</p><p>
4. Meets or exceeds patient handling, speed to answer, first patient one call resolution, hold time quality metrics within the context of excellent customer satisfaction and minimal error rate.</p><p>
5. Maintains a basic knowledge of billing, understands eligibility, referrals, pre-authorization, broad scope of benefits, policy number requirements, subscriber vs. guarantor, and order of insurances. 6. Possess a solid understanding regarding specific instructions associated with various appointment types and procedures.</p><p>
7. Responds to telephone or electronic inquiries from patients, physicians, employees regarding registration, appointments, patient estimates, provider messages and other services.</p><p>
8. Generates patient estimates and attempt to collect estimated amounts due prior to date of service and create a hospital account note to support your work.</p><p>
9. Works to resolve all caller inquiries and issues and demonstrates ability to transfer calls by following customer service guidelines.</p><p>
10. Accurately and promptly schedules, reschedules, and cancels appointments to maximize resource utilization for optimum efficiency.</p><p>
11. Instructs patients in preparation of visit by providing any preparation, location and other general information in a professional and courteous manner.</p><p>
12. Utilizes information systems/tools, such as Epic, Vyne/Trace, Microsoft Teams, Amazon Connect/AWS.</p><p>
13. Consistently provides the highest level of customer service when interfacing with patients, co-workers, referring physicians and all internal departments and external customers.</p><p>
14. Participates in the achievement of personal and departmental goals and initiatives.</p><p>
15. Actively contributes to positive morale and teamwork; supports changes and initiatives and demonstrates good communication skills.</p><p></p><p><b>
Physical Requirements:
</b></p><p>1. Frequent sitting, occasional standing &amp; walking. Mental requirements will be intense at times with involvement in many concurrent multi-faceted projects</p><p>
2. Requires manual dexterity using fine hand manipulation to operate a computer keyboard and related equipment</p><p>
3. Requires ability to see computer screens, monitoring equipment and reports</p><p></p><p><b>
Skills &amp; Abilities:</b></p><p>
1. Knowledge of Medical Terminology, CPT and ICD-10 codes</p><p>
2. Significant knowledge of Medicare, Medicaid, and third-party payer billing guidelines, compliance, and regulations</p><p>
3. Knowledge of Epic Cadence, Vyne/Trace, Microsoft Teams, Amazon Connect/AWS</p><p>
4. Proven analytical and critical-thinking skills, as well as strong decision-making, required to synthesize complex data sets.</p><p>
5. Interpret qualitative and quantitative data and trends to implement recommendations, resulting in measurable performance improvement and successful organizational change.</p><p>
6. Ability to collaborate with those within, as well as outside of Revenue Cycle to understand challenges, and adapt methodologies and approaches to ensure results align with Tufts Medicine&rsquo;s objectives.</p><p>
7. Ability to successfully build relationships with all team members.</p><p>
8. Strong oral, written and interpersonal communication skills.</p><p>
9. Ability to work in a complex environment with frequent changes.</p><p>
10. Excellent organizational skills required with attention to detail.</p></div></div></div></div></div><p></p><p><br>
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.</p><p></p><p>
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.</p><p></p><p>
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth&mdash;one of the many ways we invest in you so you can thrive both at work and outside of it.</p><p></p><p><b><br>
Pay Range</b><b>:</b></p><br>
<p></p>
$20.12 - $25.15</div>

Patient Access Navigator - Remote

Onco360

<div><div>Onco360 is a unique Oncology Pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Our Onco360 Pharmacy in <b>Louisville, KY </b>has a need for a Oncology Nurse Navigator to join our growing team! The hours for this position will be 8:30-5<b> CST M-F. This position is remote but you must live within commutable distance to our pharmacy location in Louisville, KY.</b></div>
<div></div><div><b>Starting salary of $72K and above</b></div>
<div></div><div>The Oncology Nurse Navigator is a nursing professional who specializes in caring for people with cancer. This position will provide professional services to Oncology patients in a manner that maximizes quality and patient safety. This position is responsible for helping to coordinate the many aspects of care throughout the patient&rsquo;s cancer treatment. They will manage and counsel patients and follow set policies and procedures that are established for Onco360 pharmacies.</div>
<div></div><div>We offer a variety of benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life; and short and long-term disability</li>
</ul><div><b>Oncology Nurse Navigator Position Responsibilities:</b></div>
<ul><li>Communicate with patients helping them understand the disease, treatment plan and possible side effects.</li>
<li>Provides medication therapy management.</li>
<li>Assist health care providers and patients, greeting them by phone, answering questions and requests.</li>
 <li>Review medical and health history of patients.</li>
<li>Communicates with patients and physician&rsquo;s office staff.</li>
<li>Complies with professional practice and patient confidentiality laws.</li>
<li>Document any adverse drug reactions according to manufacturer guidelines.</li>
<li>Informs pharmacy manager of medication errors.</li>
<li>Documents all communication with physicians, or other healthcare providers.</li>
<li>Follow up with patients and providers to monitor progress towards meeting drug treatment goals.</li>
</ul><div><b>Oncology Nurse Navigator Position Qualifications:</b></div>
<div></div><div>Education/Learning Experience</div>
<ul><li>Required: Bachelors of Science in Nursing</li>
<li>Desired: 1+ years&rsquo; experience in oncology</li>
</ul> <div>Work Experience</div>
<ul><li>Required: 1+ years in a healthcare setting</li>
<li>Desired: 1+ years in specialty pharmacy setting</li>
</ul><div>Skills/Knowledge</div>
<ul><li>Required: compassion, good communication skills, critical thinking, adaptability, attention to detail</li>
<li>Desired: clinical and/or case management experience</li>
</ul><div>Licenses/Certifications</div>
<ul><li>Required: Current license as registered nurse</li>
<li>Desired: ONCC or ONS certification</li>
</ul><div>Behavior Competencies</div>
<ul><li>Required: compassionate, outgoing and energetic attitude, multi-tasking ability, good listening skills</li></ul></div>

Oncology Nurse Navigator

TriStar Health

<p></p><div><h5 class="jobSectionHeader"><b>Introduction</b></h5><p>
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Nurse NavigatorTriStar Centennial Medical Center</p><p><b>
This position is an on-site position in the Nashville, TN area at Centennial Medical Center. This position focuses on Thoracic Lung Oncology patients</b><b>.</b></p><p><b>
Schedule: Monday-Friday Day Shift</b></p><h5 class="jobSectionHeader"><b>
Benefits</b></h5><p>
TriStar Centennial Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing<br>
</li><li>401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)<br>
</li><li>Employee Stock Purchase Plan with 10% off HCA Healthcare stock<br>
</li><li>Family support through fertility and family building benefits with Progyny and adoption assistance.<br>
</li><li>Referral services for child, elder and pet care, home and auto repair, event planning and more<br>
</li><li>Consumer discounts through Abenity and Consumer Discounts<br>
</li><li>Retirement readiness, rollover assistance services and preferred banking partnerships<br>
</li><li>Education assistance (tuition, student loan, certification support, dependent scholarships)<br>
</li><li>Colleague recognition program<br>
</li><li>Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)<br>
</li><li>Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul><p>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b><br>
</p><p>We are seeking a Nurse Navigator for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!</p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p></p><h6 class="jobSectionHeader"><b>
What qualifications you will need:</b></h6><p></p><p>
As a Nurse Navigator, you will function as a member of the multidisciplinary team and serve as an advocate and educator for patients with all types of medical conditions. You will be responsible for supporting patients through complex healthcare environments for the optimization of care and outcomes. You will facilitate patient follow-up through coaching, information transfer, and communication to improve continuity of care, enhance the medical management of complex diseases, and streamline the intervention process. You will also guide patients and families through the healthcare system by assisting with access issues to expedite the timeliness of care and treatment. You will achieve this goal by building relationships with patients and physicians, coordinating the defined plan of care, assisting with appointments, assisting in resolving barriers, providing education, and connecting with community resources. You will also assume responsibility and accountability for the management of resources to achieve efficient, high-quality outcomes for patients, including support with interdisciplinary and cross-facility coverage and collaboration. You are responsible for timely data collection that promotes tracking of the navigation program performance in line with HCA Healthcare, division, and facility goals (growth, quality, practice guidelines, etc).
</p><p><b>What you will do in this role:</b></p><p></p><ul><li>
Serves as a patient advocate
</li><li>Assesses the patient&rsquo;s medical and psychosocial needs as they pertain to their primary medical or surgical condition for navigation
</li><li>Uses appropriate tools to identify patient needs and barriers to care and provides access to potential resolutions
</li><li>Identifies health disparities and assists in the removal of these disparities
</li><li>Provides appropriate education, outreach, and support to patients and families. Ensures the patient is empowered to manage his/her healthcare needs
</li><li>Provides healthcare system guidance and promotes adherence to recommended treatment throughout the care pathway
</li><li>Supports providers by assisting patients and/or families in understanding their diagnosis, treatment options, and the resources available, including education, clinical research studies (as applicable), and technological advances
</li><li>Provides education/connection to community and external resources, such as access to supportive care, financial support, and return to work
</li><li>Streamlines process for patients by assisting with appointment scheduling in a compliant manner
</li><li>Ensures the organization of appointments and explains the sequence of treatments</li><li>
Ensures smooth transitions between care modalities, facilities, and providers
</li><li>Facilitates patient movement through the appropriate clinical pathway and collaborates with physicians to ensure patient compliance
</li><li>Reinforces patient-specific teaching as defined by the patient&rsquo;s provider
</li><li>Conducts follow-up conversations with patients and communicates any concerns, changes, or social needs to the appropriate physician or other care provider
</li><li>Attends and participates in Multidisciplinary Meetings (MDM) and/or other care planning conferences, as required by the navigation program
</li><li>Ensures appropriate patient data is available, including assessment and documentation
</li><li>Educates the patient and family regarding planned procedures, medications, and treatments</li></ul><p></p><p><b>
What you will need in this role:</b></p><p></p><ul><li>
1-3 years of experience in Nursing &ndash; Required
</li><li>3+ years of experience as a Nurse Navigator and/or patient educator in service line &ndash; Preferred
</li></ul><p></p><p><b>Education</b></p><p></p><ul><li>
Associate&rsquo;s Degree in Nursing required</li><li>
Bachelor&rsquo;s Degree in Nursing preferred</li></ul><p></p><p><b>
Licenses and Certifications</b></p><p></p><ul><li>
Basic Cardiac Life Support (preferred if remote position) &ndash; Required</li><li>
Registered Nurse - Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation. &ndash; Required</li></ul><p>
</p><p></p><p>&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder<br>
</p><p>If you find this opportunity compelling, we encourage you to apply for our Nurse Navigator opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. <b>We are interviewing - apply today!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p><p></p><p><i><br>
PAR-AFHP</i></p></div><p></p>

Thoracic Lung Oncology Nurse Navigator

Dana-Farber Cancer Institute

<div><div><div><div>Job Ref:</div><div>
JR-4082</div></div><br>
<div><div>Location:</div><div>
450 Brookline Ave, BOSTON, MA 02215</div><br>
</div>
<div><div>Category:</div><div>
Nursing</div></div><br>
<div><div>Employment Type:</div><div>
Full time</div></div><br>
<div><div>Work Location:</div><div>
Hybrid: 2-3 days onsite/week</div></div><br>
<div></div><div><div>Salary/Pay Rate:</div><div>
$42.65 - $105.81 per hour</div>
</div></div><p><b>Overview</b></p>
<p></p><div><div>The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating.<p>
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.</p><p><b><br>
Primary Duties and Responsibilities:</b></p><p>
1. Participates in day-to-day operations of the program including patient education and call triage<br>
2. Participates in program evaluation and development of strategic goals consistent with DFCI&rsquo;s mission and professional values.<br>
3. Participates in the QA/QI projects for the program.<br>
4. Supports the research activities of the program.<br>
5. Exhibits professional commitment through individual integrity, honesty and accountability to self and others<br>
6. Delivers expert clinical care through evidenced-based practice partnerships with patients, families and colleagues.<br>
<br>
A. Assumes nursing care responsibilities for a defined group of patients within the program, including but not limited to assessment, education, coordination, and documentation.<br>
1. Facilitates individualized care within the context of functional status, cultural consideration, health literacy, psychosocial, reproductive/fertility, and spiritual needs for patients, families and caregivers.<br>
2. Supports a smooth transition of patients from active treatment into survivorship, chronic cancer management, or end-of-life care.<br>
3. Assists patients with cancer with issues related to treatment goals, advanced directives, palliative care, and end-of-life concerns using an ethical framework that is nonjudgmental and nondiscriminatory.<br>
4. Acts as a liaison between the patients, families, and caregivers and the providers to optimize outcomes.<br>
5. Advocates for patients to promote patient centered care that includes shared decision making and patient goals of care with optimal outcomes.<br>
6. Provides psychosocial support to and facilitates appropriate referrals for patients, families and caregivers.<br>
7. Contributes to ONN program and role development, implementation, and evaluation within the healthcare system and community.<br>
8. Participates in the tracking and monitoring of metrics and outcomes, in collaboration with administration, to document and evaluate outcomes of the navigation program.<br>
9. Functions as the primary nursing contact for care delivered within the physician practice setting.<br>
10. Engages in collaborative decision making, utilizing available data expertise and wisdom of the collective.<br>
11. Manages patient care across the continuum, including new patient calls, and making appropriate referrals as necessary.<br>
12. Works collaboratively and functions as an effective member of the health care team.<br>
13. Monitors the environment of care with attention to patient safety, and assures compliance with regulatory agency standards.<br>
14. Maintains clinical practice that is evidence-based and consistent with nursing policies, procedures and standards.<br>
15. Provides care based on age-specific needs of the patient.<br>
16. Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2001) in all aspects of professional practice.<br>
17. Complies with accepted standards of professional nursing practice that is evidence- based and consistent with policy, and procedures determined by DFCI as well as with all licensure/registration requirements applicable to the nursing role.<br>
18. Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age.<br>
<br>
B. Professional Development:<br>
1. Identifies areas for professional growth.<br>
2. Formulates professional goals, objectives and methods for accomplishing these.<br>
3. Serves as representative on Nursing and Institute committees, including the Program Nurse Committee.<br>
4. Supports research activities within the Nursing and Patient Care Services and the Institute.<br>
5. Meets all annual evaluation requirements and competencies within the established time period.<br>
6. Collaborates in preparing professional reports, articles, and presentations for colleagues and the public.<br>
7. Pursues active membership in local and national professional organizations.<br>
8. Commitment to continuous learning and improvement through a high spirit of inquiry, innovation and mentoring.</p><p><b>
Knowledge, Skills and Abilities:</b></p><ul><li>Demonstrated ability to work as an effective member of an interdisciplinary team.</li><li>Demonstrated skills in critical thinking, effective communication, organizational skills, problem solving, and ability to make appropriate independent decisions.</li></ul><p><b>
Minimum Job Qualifications:</b></p><p>
Education: Associate degree, Nursing. Baccalaureate degree in Nursing strongly preferred. If Associate degree in Nursing, must complete BSN degree within 4 years. Experience: 1 year of recent experience as a Registered Nurse. Ambulatory and/or oncology experience<br>
preferred.</p><p><b>
License/Certification/Registration Required:</b></p><p>
Licensed as a Registered Nurse in the Commonwealth of Massachusetts, or State of New Hampshire as appropriate required. AHA BLS required (AHA ACLS accepted as minimum requirement). Professional nursing certification preferred (OCN, BMTCN, CPHON, AOCNP, CRNI, RN-BC).</p><p><b>
Supervisory Responsibilities:</b></p><p>
None</p><p><b>
Patient Contact:</b></p><p>
Yes. Demonstrates understanding of special needs and behaviors of age groups of the population served: young adults to geriatrics.</p><p>
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to .</p><p>
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
</p><h3 class="jobSectionHeader"><b>EEO Poster</b></h3>
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Pay Transparency Statement</p><p>
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate&rsquo;s relevant experience, skills and qualifications.</p><p>
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).</p>
$42.65 - $105.81</div></div></div><p></p>

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