patient navigator

Health Advocate

<div><div>Why is Health Advocate a great place to work? For starters, Health Advocate employees enjoy helping people every single day. Employees are given the training they need to do their jobs well, and they work with supervisors and staff who are supportive and friendly. Employees have room to grow, and many of Health Advocate's supervisors are promoted from within the company. Join our award winning team!</div><div>
2025:</div><ul><li><div>
Stevie&reg; Awards for Sales &amp; Customer Service: Customer Service Department of the Year &ndash; Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner</div></li></ul><div></div><div>
2024:</div><ul><li><div>
Excellence in Customer Service Awards: Organization of the Year (Small)</div></li><li><div>
Stevie&reg; Awards for Sales &amp; Customer Service: Customer Service Department of the Year &ndash; Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner</div></li><li><div>
Best in Biz Awards: Most Customer-Friendly Company of the Year &ndash; Medium and large category (Silver)</div></li></ul><div></div><div>
As part of Teleperformance in the US, we were also named #95 in the 2024 &lsquo;Fortune 100 Best Companies to Work For&reg;&rsquo; in the USA by Great Places to Work (GPTW&reg;)</div><div></div><div>
Patient Navigator</div><div></div><div>
Connect Care. Remove Barriers. Improve Outcomes.</div><div>
At Health Advocate, Patient Navigation is not a call center role &mdash; it&rsquo;s a front-line access and engagement function that directly impacts patient outcomes.</div><div>
We are seeking a Patient Navigator who understands that timely support, compassionate communication, and proactive coordination can change the trajectory of someone&rsquo;s healthcare experience.</div><div></div><div>
This role is designed for someone who thrives at the intersection of service, systems, and human connection. You will support patients in navigating complex healthcare pathways, removing access barriers, and ensuring they receive the right care at the right time.</div><div></div><div>
Compensation: $17.71 per hour</div><div></div><div>
If you are energized by helping others, solving problems, and making healthcare easier to access and understand &mdash; we want to meet you.</div><div></div><div>
Your Mission: What Success Looks Like</div><div>
Your primary accountability is to improve patient engagement and care navigation by delivering responsive, accurate, and compassionate support.</div><div>
Success in this role includes consistently achieving:</div><div></div><div>
   Timely Patient Engagement</div><ul><li>
Respond to inbound calls and conduct proactive outreach via phone, SMS, email, or IVR</li><li>
Quickly build rapport and encourage active participation in care</li><li>
Ensure patients feel heard, supported, and guided</li></ul><div></div><div>
   Barrier Removal &amp; Access Coordination</div><ul><li>
Assist with appointment scheduling, transportation coordination, and medical record transfers</li><li>
Identify and address Social Determinants of Health (SDOH) impacting access</li><li>
Connect patients to community resources and payer ecosystems</li><li>
Reduce care delays and improve continuity of care</li></ul><div></div><div>
   Accurate Documentation &amp; Compliance</div><ul><li>
Verify and update patient demographic information in internal systems</li><li>
Document all patient interactions thoroughly and accurately</li><li>
Ensure every interaction complies with HIPAA and applicable federal/state regulations</li></ul><div></div><div>
What You&rsquo;ll Do: Your Roadmap to Impact</div><div>
Care Navigation &amp; Patient Support</div><ul><li>
Provide live patient support for appointment scheduling and care coordination</li><li>
Offer basic clinical education and appointment preparation guidance</li><li>
Transfer calls requiring licensed clinical support to the 24/7 nurse line or appropriate internal teams</li><li>
Follow up with patients, providers, and partners to ensure services are accessed as planned</li></ul><div></div><div>
Research &amp; Case Resolution</div><ul><li>
Track patient needs through to resolution</li><li>
Identify and research barriers impacting care access</li><li>
Prioritize open cases to ensure timely support</li><li>
Monitor trends in patient issues and escalate patterns to your supervisor to improve service delivery</li></ul><div></div><div>
Cross-Functional Collaboration</div><ul><li>
Work cooperatively with internal teams to meet service goals</li><li>
Escalate complex or out-of-scope situations appropriately</li><li>
Support departmental improvement initiatives</li><li>
Assist with user acceptance testing for system updates and enhancements</li><li>
Mentor new team members as needed</li></ul><div></div><div>
Who You Are: The Navigator We&rsquo;re Looking For</div><div>
You are service-driven, detail-oriented, and grounded in compassion. You understand that healthcare navigation requires both efficiency and empathy.</div><div>
You bring:</div><ul><li>
A High School Diploma or G.E.D. (required)</li><li>
Associate&rsquo;s degree in healthcare, social work, business administration, liberal arts, or related field (preferred)</li><li>
2+ years of experience in customer service, healthcare navigation, or patient support (required)</li><li>
Experience in care coordination, community resources, or healthcare access (preferred)</li><li>
Strong communication skills and active listening abilities</li><li>
Comfort working across multiple systems and documenting accurately</li><li>
A proactive mindset and strong organizational skills</li><li>
Commitment to confidentiality and compliance standards</li></ul><div></div><div>
Preferred certifications may include:<br>
Medical Assistant, Community Health Worker, EMT, Social Worker, Patient Navigator, or other healthcare-related credentials.</div><div></div><div>
Mental &amp; Physical Requirements</div><div>
This position is primarily office-based and technology-driven.</div><div></div><div>
Essential physical functions include:</div><ul><li>
Frequent use of computers, telephones, and related systems</li><li>
Typing, grasping, and repetitive motions</li><li>
Sedentary work for extended periods</li></ul><div></div><div>
Essential mental functions include:</div><ul><li>
Sustained concentration</li><li>
Active listening</li><li>
Clear verbal and written communication</li><li>
Ability to manage multiple tasks simultaneously</li></ul><div></div><div>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.</div><div></div><div>
Compensation &amp; Benefits</div><div>
Pay Rate: $17.71 per hour</div><div></div><div>
Health Advocate offers a comprehensive benefits package including:</div><ul><li>
Medical, dental, and vision coverage</li><li>
401(k) with company match</li><li>
Paid time off and paid holidays</li><li>
Access to Health Advocate programs including EAP and wellness resources</li><li>
Full training and system support</li></ul><div></div><div>
Why Health Advocate?</div><div>
Because access matters.</div><div>
Every call you take, every barrier you remove, and every resource you connect impacts someone&rsquo;s health journey. You are not simply answering questions &mdash; you are enabling care.</div><div>
If you&rsquo;re ready to help patients navigate healthcare with clarity and compassion, apply today and make an impact where it matters most.</div><div></div><div>
Ready to Make an Impact?</div><div>
If you&rsquo;re ready to guide patients through complex healthcare journeys, remove barriers to care, and create meaningful impact through compassionate navigation &mdash; we&rsquo;d love to hear from you.</div><div>
Apply today and help redefine what Patient Navigation means at Health Advocate.</div><div></div><div>
Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of all responsibilities, skills, or qualifications associated with the role.</div><div></div><div>
Physical Requirements:<br>
This position is primarily sedentary, requiring prolonged sitting while performing administrative tasks. The role involves extensive use of a computer for typing, mouse navigation, and reading information on a screen for extended periods. Frequent phone use is required for communication with team members, clients, or external parties. Essential physical functions include fingering, grasping, pulling hand-over-hand, and repetitive motions necessary for navigating software, entering data, and interacting with electronic documents.</div><div></div><div>
Mental and Cognitive Requirements:<br>
The role requires strong concentration, attention to detail, and the ability to complete tasks accurately. Critical thinking and problem-solving skills are essential to address issues that may arise in day-to-day duties. Effective verbal and written communication skills are needed for responding to inquiries and collaborating with others.</div><div></div><div>
Work Environment:<br>
This position is fully remote and requires a home office environment with appropriate lighting, a computer, and phone access. The workspace should be free from distractions to ensure effective focus and productivity during work hours.</div><div></div><div>
Company Overview</div><div>
Health Advocate is the nation&rsquo;s leading provider of health advocacy, navigation, well-being and integrated benefits programs. For 20 years, Health Advocate has provided expert support to help our members navigate the complexities of healthcare and achieve the best possible health and well-being. Our solutions leverage a unique combination of best-in-class, personalized support with powerful predictive data analytics and a proprietary technology platform to address nearly every clinical, administrative, wellness or behavioral health need. Whether facing common issues or an unprecedented challenge like COVID-19, our team of highly trained, compassionate experts work together to go above and beyond expectations, making healthcare easier for our members and ensuring they get the care they need.</div><div>
Learn more</div><div>
Health Advocate <div>https://www.healthadvocate.com/site/</div></div><div></div><div><br>
Awards:</div><div>
2025:</div><ul><li><div>
Stevie&reg; Awards for Sales &amp; Customer Service: Customer Service Department of the Year &ndash; Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner</div></li></ul><div>
2024:</div><ul><li><div>
Excellence in Customer Service Awards: Organization of the Year (Small)</div></li><li><div>
Stevie&reg; Awards for Sales &amp; Customer Service: Customer Service Department of the Year &ndash; Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner</div></li><li><div>
Best in Biz Awards: Most Customer-Friendly Company of the Year &ndash; Medium and large category (Silver)</div></li></ul><div>
2023:</div><ul><li><div>
National Customer Service Association All-Stars Award: Service Organization of the Year.</div></li><li><div>
Stevie&reg; Awards for Sales &amp; Customer Service: Customer Service Department of the Year &ndash; Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner</div></li></ul><div>
2022:</div><ul><li><div>
Stevie&reg; Awards for Sales &amp; Customer Service: Customer Service Department of the Year &ndash; Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner</div></li><li><div>
Excellence in Customer Service Awards: Organization of the Year (Small)</div></li><li><div>
Best in Biz Awards: Most Customer-Friendly Company of the Year &ndash; Medium and large category (Silver)</div></li></ul><div>
2021:</div><ul><li><div>
Stevie&reg; Awards for Sales &amp; Customer Service: Customer Service Department of the Year &ndash; Healthcare, Pharmaceuticals, and Related Industries, Silver Winner</div></li><li><div>
Stevie&reg; Awards for Sales &amp; Customer Service: Most Valuable Response by a Customer Service Team (COVID-19). Bronze Winner</div></li><li><div>
Best in Biz Awards: Most Customer-Friendly Company of the Year &ndash; Medium and large category (Silver)</div></li></ul><div>
2020:</div><ul><li><div>
National Customer Service Association All-Stars Award: Organizations of 100 or Greater, Runner-Up</div></li><li><div>
Communicator Award of Distinction: October 2019 Broker News</div></li><li><div>
MarCom Awards: Gold, COVID Staycation Ideas brochure</div></li><li><div>
MarCom Awards: Platinum, 2021 Well-being Calendar</div></li><li><div>
Best in Biz Awards: Most Customer-Friendly Company of the Year - Medium category (Silver)</div></li></ul><div></div><div>
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.</div><div>
PAY TRANSPARENCY NONDISCRIMINATION PROVISION</div><div><br>
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-I.35(c)</div></div><div></div>

Patient Navigator

Susan G. Komen

<div>
 The physical location for the candidate selected must reside within the contingent united states.
 <br/>
 <br/>
 <strong>
  WHO WE ARE!
  <br/>
  <br/>
 </strong>
 Susan G. Komen brings a 100% virtual working environment, and you can work anywhere within the U.S. We are a force united by a promise to end breast cancer forever. For over 40 years, we've led the way by funding groundbreaking research, community health initiatives and advocacy programs in local communities across the U.S. Susan G. Komen is the ONLY organization that addresses breast cancer on multiple fronts such as research, community health, outreach and public policy initiatives to have the biggest impact against this disease.
 <br/>
 <br/>
 Komen strives to have a culture of passionate, growth-minded professionals who thrive in a team environment, and work collaboratively to inspire greatness in others! We take an ongoing approach to ensure open communication from all levels throughout the organization. It&rsquo;s encouraged to give and receive feedback to ensure two-way accountability with a focus on continual improvement both personally and professionally!
 <br/>
 <br/>
 <strong>
  What you will be doing in the role of Patient Navigator
  <br/>
  <br/>
 </strong>
 Working with the Komen Patient Care Center&rsquo;s team of highly trained professionals, the Patient Navigator provides support to a diverse population in a telehealth patient navigation model. The Patient Care Center powers Komen&rsquo;s mission to save lives by addressing the most critical needs of our communities right now. Through personalized patient support, navigators identify and address barriers to care, ensuring people have access to the care they need to achieve health equity, and helping those with aggressive and deadly breast cancers get the unique support they need.
 <br/>
 <br/>
 The navigator will work directly with people concerned about breast cancer, including patients, caregivers and family members. The navigator will identify and address barriers to facilitate timely access to care throughout the breast cancer continuum and provide emotional support, education on a variety of breast health topics, guidance to navigate the health care system, and information on resources via phone calls/emails/text/chat. The navigator will provide support on a broad range of issues including financial needs, emotional wellbeing, and medical decision-making.
 <br/>
 <br/>
 <strong>
  What You Will Bring To The Table
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assisting individuals with various breast health and breast cancer-related needs including:
  </li>
  <li>
   Assessing patient needs while providing emotional support.
  </li>
  <li>
   Identifying barriers to care and strategies to address and resolve them.
  </li>
  <li>
   Providing evidence-based information and 1x1 coaching to empower individuals in their communications and shared decision making with providers.
  </li>
  <li>
   Serving as an essential link between individuals and community resources and facilitating connections for referral services.
  </li>
  <li>
   Complying with escalation protocol when identifying and handling high-intensity situations.
  </li>
  <li>
   Adhering to the processes, policies, and procedures of the program, including the protection of personal health information.
  </li>
  <li>
   Documenting all case interactions for evaluation and reporting purposes according to standard operating procedures in the Salesforce HealthCloud.
  </li>
  <li>
   Engaging in ongoing professional development to continually improve our ability to support individuals within a changing healthcare and breast cancer landscape.
  </li>
  <li>
   Actively engaging in one-on-one supervision and case study groups to support peer learning.
  </li>
  <li>
   Serving as a representative of Komen&rsquo;s navigation work for internal and external audiences.
  </li>
  <li>
   Promoting and demonstrating appropriate person-centered service, with respect for cultural diversity and cultural responsiveness.
  </li>
  <li>
   Consistently meets performance benchmarks as outlined in program policies and procedures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We know you will have and be able to
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 2 years&rsquo; experience working as a patient navigator, case manager or social worker in oncology or community health setting.
  </li>
  <li>
   A clear and distinct speaking voice, accompanied by excellent oral, written interpersonal, communication, and customer service skills &ndash; demonstrating cultural awareness and sensitivity.
  </li>
  <li>
   Ability to work collectively with other team members, community organizations, and the health care community.
  </li>
  <li>
   Working knowledge of social determinants of care and how they impact patients&rsquo; ability to access services as well as their health, mental health, and overall wellbeing and outcomes.
  </li>
  <li>
   Knowledge of de-escalation and emotional support techniques and ability to guide individuals in high-stress situations to the care they need.
  </li>
  <li>
   Strong problem-solving and organization skills with the ability to prioritize and make decisions to deliver multiple objectives simultaneously.
  </li>
  <li>
   Demonstrated computer proficiency in MS Office Products and ability to learn new software.
  </li>
  <li>
   An openness to feedback and coaching from leadership.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We would love if you also have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Social Work, Public Health, Psychology, Human Behavior, or related field.
  </li>
  <li>
   Social work experience, certified in oncology social work, licensed community health worker or certified patient navigator.
  </li>
  <li>
   Bilingual (English/Spanish preferred; other languages a plus).
  </li>
  <li>
   Experience with Salesforce or other client relationship database(s).
  </li>
  <li>
   Comprehension of the patient navigation core competencies and Oncology Navigation Standards of Professional Practice.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  So, what&rsquo;s in it for you?
  <br/>
  <br/>
 </strong>
 Komen Believes In The Importance Of Taking Care Of Our Employees So That In Turn They Can Be Committed To Supporting Our Critical Mission To Support Those Impacted By Breast Cancer And To Help Find Cures. This Is What Komen Provides Away From The Computer
 <br/>
 <br/>
 Approximate hourly rate of $21.54 to $28.21/hourly, exact compensation ranges are based on various factors including the labor market, job level, internal equity and budget. Exact salary offers will be determined by factors such as the candidate's skills, experience and geographic location.
 <br/>
 <br/>
 <ul>
  <li>
   Health, dental, vision and a retirement plan with a 6% employer match
  </li>
  <li>
   Unlimited PTO plan
  </li>
  <li>
   Flexible work arrangement in a fully remote working environment
  </li>
  <li>
   Bi-weekly work from home stipend
  </li>
  <li>
   Parental leave
  </li>
  <li>
   Tuition Reimbursement
  </li>
  <li>
   A culture of learning and development
  </li>
  <li>
   And so much more!
   <br/>
   <br/>
  </li>
 </ul>
 Komen provides a remote and/or home-based working environment for all active employees. Komen defines remote as the ability to work from any physical location within the U.S. where an employee can perform specified work duties without disruption or distraction. Komen defines home-based roles as positions that are required to reside in a specific market. Work schedules for both remote and home based are determined by the organizational needs of each department.
 <br/>
 <br/>
 <strong>
  Susan G. Komen is fair and equal in all its employment practices for people without regard to age, race, color, religion, gender, national origin, disability, veteran status, or sexual orientation. Additionally, we embrace Diverse Teams &amp; Perspective, and we find strength in the diversity of cultural backgrounds, ideas, and experiences.
  <br/>
  <br/>
 </strong>
 SORRY NO AGENCIES
 <br/>
 <br/>
 The physical location for the candidate selected must remain within the contiguous United States. In the event a move is expected to occur by the candidate selected, it must be pre-approved by Komen's HR team prior to the move.
 <br/>
 <br/>
</div>


Patient Navigator (Remote)

UroPartners LLC.

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  GENERAL SUMMARY
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work Location: 350 S. Northwest Hwy Suite 106 Park Ridge, IL 60068 travel required: 7447 W. Talcott, Suite 509 Chicago, IL 60631-3716
  </li>
  <li>
   Starting range: $22.00-26.00
  </li>
  <li>
   Full Time; M-F; No late nights, weekends, or observed holidays at this time!
  </li>
  <li>
   We offer competitive pay as well as PTO, Holiday pay, and a comprehensive benefits package!
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Health insurance
  </li>
  <li>
   Dental insurance
  </li>
  <li>
   Vision insurance
  </li>
  <li>
   Life Insurance
  </li>
  <li>
   Pet Insurance
  </li>
  <li>
   Health savings account
  </li>
  <li>
   Paid sick time
  </li>
  <li>
   Paid time off
  </li>
  <li>
   Paid holidays
  </li>
  <li>
   Profit sharing
  </li>
  <li>
   Retirement plan
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  General Summary
  <br/>
  <br/>
 </strong>
 The
 <strong>
  Patient Navigator
 </strong>
 is responsible for working directly with patients and their families to discuss any questions, complaints, comments, or suggestions. Advocates for patient in resolution of concerns. Empowers patients through knowledge and emotional support to independently navigate through the patient care pathway.
 <br/>
 <br/>
 <strong>
  Essential Job Function/Competencies
  <br/>
  <br/>
 </strong>
 Responsibilities include but are not limited to:
 <br/>
 <br/>
 <ul>
  <li>
   Documents patient care services by charting in the patient&rsquo;s electronic medical record. Updates information when changes have occurred, or new information is available.
  </li>
  <li>
   Guides patients and families through their healthcare experience, answers questions, provides education, helps them to understand their diagnosis and treatment options.
  </li>
  <li>
   Resolves patient problems and needs by utilizing team strategies.
  </li>
  <li>
   Tracks and documents metrics and outcomes.
  </li>
  <li>
   Identifies support groups appropriate for patients and families and coordinates scheduling of appointments.
  </li>
  <li>
   Provides age and culturally appropriate information and resources during the diagnostic evaluation.
  </li>
  <li>
   Removes obstacles to treatment by scheduling appointments, coordinating referrals, arranging transportation, translation, and other needed services.
  </li>
  <li>
   Help patients navigate insurance claims and works to create payment plans when necessary.
  </li>
  <li>
   Ensure that patients are fully informed about their legal rights.
  </li>
  <li>
   Performs other position related duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Certifications, Licensures Or Registry Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical Assistant Certificate or Registration preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  KNOWLEDGE | SKILLS | ABILITIES
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knowledge of medical terminology and coding.
  </li>
  <li>
   Display exceptional customer service skills.
  </li>
  <li>
   Basic computer knowledge that includes Microsoft Office Suite. Knowledge in healthcare systems operations such as EMR.
  </li>
  <li>
   Must communicate clearly and effectively in both a written and verbal format.
  </li>
  <li>
   Knowledge of patient confidentiality, state laws, HIPAA regulations, and medical records procedures.
  </li>
  <li>
   Ability to work independently and communicate appropriately with leader and teammates.
  </li>
  <li>
   Understands and is sensitive to patient and family experiences.
  </li>
  <li>
   Complies with HIPAA regulations for patient confidentiality.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  EDUCATION REQUIREMENTS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent required. Bachelor's degree in related field preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least one year of experience in a medical office setting.
  </li>
  <li>
   Minimum of two years experience in customer service relations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Travel
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   N/A
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  PHYSICAL DEMANDS
  <br/>
  <br/>
 </strong>
 Carrying Weight
 <br/>
 <br/>
 Frequency
 <br/>
 <br/>
 1-25 lbs.
 <br/>
 <br/>
 Frequent from 34% to 66%
 <br/>
 <br/>
 26-50 lbs.
 <br/>
 <br/>
 Occasionally from 2% to 33%
 <br/>
 <br/>
 Pushing/Pulling
 <br/>
 <br/>
 Frequency
 <br/>
 <br/>
 1-25 lbs.
 <br/>
 <br/>
 Seldom, up to 2%
 <br/>
 <br/>
 100 + lbs.
 <br/>
 <br/>
 Seldom, up to 2%
 <br/>
 <br/>
 Lifting - Height, Weight
 <br/>
 <br/>
 Frequency
 <br/>
 <br/>
 Floor to Chest, 1 -25 lbs.
 <br/>
 <br/>
 Occasional: from 2% to 33%
 <br/>
 <br/>
 Floor to Chest, 26-50 lbs.
 <br/>
 <br/>
 Seldom: up to 2%
 <br/>
 <br/>
 Floor to Waist, 1-25 lbs.
 <br/>
 <br/>
 Occasional: from 2% to 33%
 <br/>
 <br/>
 Floor to Waist, 26-50 lbs.
 <br/>
 <br/>
 Seldom: up to 2%
</div>


Patient Navigator Medical Assistant

Healogics

<div><p>The rewards at Healogics are immense, starting with the important work we do to change patients&rsquo; lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.</p><p></p><div><div><div><div><div><div><div><p><br>
Think you are a great fit? Learn more about this role here:</p></div></div></div></div></div></div></div><p></p>
Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.<br>
<br>
The Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the staff of the WCC.<br>
<br>
All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.<h2 class="jobSectionHeader"><b>
Essential Functions/Responsibilities:</b></h2><ul><li>
Coordinates with Center leadership to maximize daily patient census.</li><li>
Actively participates in staff meetings to support key functions within the Center.
</li><li>Greets patients and other visitors, answers and routes calls to appropriate staff.</li><li>
Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for provider, according to the care continuum model.</li><li>
Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.</li><li>
Collects and enters patient charges in databases.
</li><li>Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers.
</li><li>Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures.</li><li>
Coordinates/schedules ancillary testing with other hospital departments.</li><li>
Arranges for patient transportation as needed.
</li><li>Maintains office equipment and supplies as needed, and medical supplies as directed.</li><li>
Performs other duties as required.</li></ul><p></p><p><b>
Required Education, Experience and Credentials:</b></p><ul><li>
High School Diploma or General Education Development (GED); Associate&rsquo;s degree preferred</li><li>
Minimum of Two (2) or more years office administration experience, preferably in a medical setting; Prior medical coding experience preferred</li></ul><p></p><p><b>
Preferred Knowledge, Skills and Abilities:
</b></p><ul><li>Proficient in Microsoft Office (Word, Excel, Outlook)</li><li>
Good customer, interpersonal and communication skills, both orally and in writing</li><li>
Organization and time-management skills</li><li>
Ability to type 60 words per minute (wpm)</li><li>
Basic math skills</li><li>
Attention to details</li><li>
Ability to maintain confidentiality</li><li>
Ability to work in a fast-paced environment and to work on multiple projects at the same time</li><li>
Ability to work with others and in a team environment</li></ul><p><b>
Physical Demands:
</b></p><ul><li>Being in a stationary position for extended periods of time (4 hours or more)</li><li>
Viewing computer screen for extended periods of time (4 hours or more)</li><li>
Keying frequently on a computer for 4 hours or more</li><li>
Reading</li><li>
Communicating</li><li>
Detecting sounds by ear</li><li>
Close, distance and peripheral vision</li><li>
Lifting/moving items up to 75 pounds with equipment assistance</li><li>
Repetitive motions</li><li>
Bending/stooping</li><li>
Writing</li></ul><p></p><p><b>
Work Environment:
</b></p><ul><li>Patient care environment
 </li></ul><p>#RSR #LI-RS1</p><p></p>
The hourly rate for this position generally ranges between $19.69-$24.20 Per Hour<p>
This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law.</p><p></p><p>
If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the &ldquo;Jobs Hub&rdquo;.</p></div>

Clinical Patient Navigator (CMA, CNA)

HALO Diagnostics

<p></p><div><h3 class="jobSectionHeader"><b>Saving Lives with Early Detection</b></h3><p>
At <b>HALO Diagnostics (HALO Dx)</b>, we recognize that every patient is unique. Our mission is to deliver early detection and precision-focused healthcare to help prevent and conquer the most impactful diseases. Through our specialized care and advanced diagnostic tools, we make a measurable difference in patient outcomes.</p><p>
From <b>Vascular and Interventional Radiology</b> to <b>Orthopedic and Sports Medicine</b>, <b>Neuroradiology</b>, and <b>Whole-Body Imaging</b>, our radiologists are highly trained to diagnose&mdash;and in many cases, treat&mdash;a wide range of health conditions using minimally invasive methods.</p><p></p><h3 class="jobSectionHeader"><b>
Position: Patient Navigator (Float) &ndash; Hereditary Cancer Testing</b></h3><p>
 <b>Location: Waterbury, CT</b><br>
 <b>Schedule:</b> Monday &ndash; Friday, 8:00 AM to 5:00 PM<br>
 <b>Job Type:</b> Full-time | In-Person</p><p><b>
About the Role</b></p><p>
As a <b>Patient Navigator Float specializing in Hereditary Cancer Testing</b>, you will support patients through critical stages of their diagnostic journey. You will be based in <b>Waterbury, CT</b> <b>supporting all Connecticut sites</b> by<b> </b>providing education, coordinating care, and assisting with phlebotomy. You'll work closely with a multidisciplinary clinical team to ensure a seamless, supportive, and professional patient experience.</p><p>
In addition to competitive compensation, this position includes a <b>comprehensive benefits package</b> and <b>stock options</b> in a fast-growing health tech company.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li><p>
Provide education and support for high-risk patients undergoing genetic testing.</p></li><li><p>
Register patients and schedule follow-up appointments.</p></li><li><p>
Build trust and confidence with patients by explaining procedures clearly and compassionately.</p></li><li><p>
Perform blood draws and specimen collection with accuracy and professionalism (~5&ndash;10% of role, with potential to expand).</p></li><li><p>
Accurately verify and label patient specimens at the time of collection.</p></li><li><p>
Maintain documentation, patient records, and uphold HIPAA compliance.</p></li><li><p>
Ensure a clean, safe, and welcoming clinical environment.</p></li><li><p>
Collaborate with the clinical team and area supervisor to complete daily tasks efficiently.</p></li><li><p>
Serve as a key patient contact, embodying HALO&rsquo;s commitment to precision care and early detection.</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
</b></h3><p><b>Required:</b></p><ul><li><p>
2+ years recent experience as a <b>Medical Assistant</b> working with a clinical team.</p></li><li><p><b>
Experience with insurance verifications and authorizations</b> (minimum 2 years).</p></li><li><p>
National Certified <b>Phlebotomist </b>with strong experience in blood collection.</p></li><li><p>
Current <b>BLS certification</b>.</p></li><li><p>
Strong phlebotomy skills, including venipuncture for genetic testing.</p></li><li><p>
Ability to work independently and manage time effectively across multiple sites.</p></li><li><p>
Reliable transportation, valid driver&rsquo;s license, and clean driving record (if applicable)</p></li></ul><p><b>
Preferred:</b></p><ul><li><p>
Registered/Certified Medical Assistant.</p></li><li><p>
2+ years of experience in a <b>Patient Service Center</b> or similar outpatient environment.</p></li><li><p>
Prior experience in a customer-facing role within a healthcare setting.</p></li><li><p>
Proficiency with data entry and patient systems (EMR/EHR).</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Why Join HALO Dx?</b></h3><ul><li><p><b>
Make a real difference</b> in patients&rsquo; lives with early detection and cutting-edge diagnostics</p></li><li><p><b>
Consistent weekday schedule</b> &ndash; no weekends, nights, or holidays</p></li><li><p>
Competitive pay and <b>comprehensive benefits</b>, including:</p><ul><li><p>
Medical / Dental / Vision / Life insurance</p></li><li><p>
401(k) plan with company match</p></li><li><p>
Paid vacation, holidays, and sick time</p></li><li><p>
Stock options in a growing health tech company</p></li><li><p>
Flexible Spending Account (FSA) / Health Savings Account (HSA)</p></li><li><p>
Disability insurance and employee discounts</p></li><li><p>
Opportunities for <b>career advancement and continued training</b></p></li></ul></li></ul><p></p><p><b>
Schedule:</b> 8-hour shift, Monday&ndash;Friday<br>
<b>Work Type:</b> In-person</p><p><b>
Salary:</b> $27-30/hour, based on experience</p><p></p><p>
Join HALO Precision Diagnostics and be part of a team that&rsquo;s transforming healthcare through early detection and personalized care.</p></div>

Patient Navigator Float - Waterbury, CT

<div><p>The rewards at Healogics are immense, starting with the important work we do to change patients&rsquo; lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.</p><p></p><div><div><div><div><div><div><div><p><br>
Think you are a great fit? Learn more about this role here:</p></div></div></div></div></div></div></div><p></p>
Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.<br>
<br>
The Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the staff of the WCC.<br>
<br>
All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.<h2 class="jobSectionHeader"><b>
Essential Functions/Responsibilities:</b></h2><ul><li>
Coordinates with Center leadership to maximize daily patient census.</li><li>
Actively participates in staff meetings to support key functions within the Center.
</li><li>Greets patients and other visitors, answers and routes calls to appropriate staff.</li><li>
Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for provider, according to the care continuum model.</li><li>
Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.</li><li>
Collects and enters patient charges in databases.
</li><li>Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers.
</li><li>Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures.</li><li>
Coordinates/schedules ancillary testing with other hospital departments.</li><li>
Arranges for patient transportation as needed.
</li><li>Maintains office equipment and supplies as needed, and medical supplies as directed.</li><li>
Performs other duties as required.</li></ul><p></p><p><b>
Required Education, Experience and Credentials:</b></p><ul><li>
High School Diploma or General Education Development (GED); Associate&rsquo;s degree preferred</li><li>
Minimum of Two (2) or more years office administration experience, preferably in a medical setting; Prior medical coding experience preferred</li></ul><p></p><p><b>
Preferred Knowledge, Skills and Abilities:
</b></p><ul><li>Proficient in Microsoft Office (Word, Excel, Outlook)</li><li>
Good customer, interpersonal and communication skills, both orally and in writing</li><li>
Organization and time-management skills</li><li>
Ability to type 60 words per minute (wpm)</li><li>
Basic math skills</li><li>
Attention to details</li><li>
Ability to maintain confidentiality</li><li>
Ability to work in fast paced environment and to work on multiple projects at the same time</li><li>
Ability to work with others and in a team environment</li></ul><p><b>
Physical Demands:
</b></p><ul><li>Being in a stationary position for extended periods of time (4 hours or more)</li><li>
Viewing computer screen for extended periods of time (4 hours or more)</li><li>
Keying frequently on a computer for 4 hours or more</li><li>
Reading</li><li>
Communicating</li><li>
Detecting sounds by ear</li><li>
Close, distance and peripheral vision</li><li>
Lifting/moving items up to 75 pounds with equipment assistance</li><li>
Repetitive motions</li><li>
Bending/stooping</li><li>
Writing</li></ul><p></p><p><b>
Work Environment:
</b></p><ul><li>Patient care environment
</li></ul><p>#RSR #LI-RS1</p><p></p>
The hourly rate for this position generally ranges between $18.75-$23.05 Per Hour<p>
This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law.</p><p></p><p>
If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the &ldquo;Jobs Hub&rdquo;.</p></div>

Medical Office Coordinator/Patient Navigator

Ascension

<div>Your future role at a glance:
<div><b>
Location</b>: Remote</div><div><b>
Department/Specialty: </b>Clinical Transformation</div><div><b>
Schedule: </b>Full Time, Nights, 8 or 12 hr shifts between 7p-7a</div><div><b>
Salary Range: </b>$37.77 - $53.32 per hour</div><br>
<div></div>
How you'll make an impact in this role:<br>
<div></div><ul><li>
Function as a liaison for management staff, administration, physicians, managed care companies, community organizations, and other customers.</li><li>
Coordinate efforts for treatment and promote quality improvement and educational efforts.</li><li>
Compile data, track outcomes, and make recommendations for process improvement.</li><li>
Provide referrals/support for follow-up care for patients who are uninsured or underinsured.</li></ul>
What minimum qualifications you'll need:
<div>
Licensure / Certification / Registration:</div><ul><li>
Registered Nurse obtained prior to hire date or job transfer date required. Licensure required relevant to state in which work is performed.</li><li>
BLS Provider preferred. American Heart Association or American Red Cross accepted.</li></ul><div>
Education:</div><ul><li>
Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire.</li></ul>
What additional requirements you'll need:
<ul><li>Must reside in compact RN Licensure state</li><li>
Telehealth experience desired</li><li>
BSN</li></ul>
Life at Ascension: Where purpose meets opportunity:
<div>
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you&rsquo;ll find an inclusive and supportive environment where your contributions truly matter.</div>
Equal employment opportunity employer:
<p><b><i>
Equal employment opportunity employer
</i></b></p><p>Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.</p><p><b><i>
Fraud prevention notice
</i></b></p><p>Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.</p><p><b><i>
E-Verify statement
</i></b></p><div>Employer participates in the Electronic Employment Verification Program. Please click here for more information.</div><br>
<div></div>
Benefits:
<div>
Paid time off (PTO)<br>
Various health insurance options &amp; wellness plans<br>
Retirement benefits including employer match plans<br>
Long-term &amp; short-term disability<br>
Employee assistance programs (EAP)<br>
Parental leave &amp; adoption assistance<br>
Tuition reimbursement<br>
Ways to give back to your community</div><div></div><div><i><br>
Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.</i></div></div>

Registered Nurse Patient Navigator

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