patient registration representative

WakeMed Health & Hospitals

<b>Overview:</b> The Patient Registration Representative will enjoy interacting with patients, checking them in for their appointments and coordinating follow up appointments. The Patient Registration Representative will accurately perform administrative duties required for patient registration, including entering demographic and insurance information and collecting copays. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The Patient Registration Representative work environment is high-volume, fast-paced and requires the ability to greet and check patients in upon arrival and provide unsurpassed customer service to patients and families presenting to the physician practice or hospital for appointments, surgeries, therapies, or procedures. Registration and checkout are completed at the centralized welcome desks at hospital entrances and medical office buildings as well as at the check in-desk within the physician practices. The Patient Registration Representative is responsible for collecting point of service payments and may also be responsible for scheduling appointments. Department Description:
<br><br>
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
<br><br>
EOE
<br><br>
<b>Licensure:</b> Not Applicable Education: High School Diploma or Equivalent Required Experience: 1 Year Customer Service Preferred

Patient Registration Representative

Mountain Communities Healthcare District

<div></div><div><div><div><div><h1 class="jobSectionHeader"><b>Your Next Career Move Comes with a Mountain View</b></h1></div></div><div><div><div>
At Mountain Communities Healthcare District, you&rsquo;ll join a dedicated team in a community that values connection, compassion, and care. Here, your work makes a real difference every day, surrounded by the breathtaking landscapes of the Trinity Alps, where mountain vistas and pristine lakes inspire both your professional journey and your life outside of work. Experience the warmth of a rural community and the rewards of a career with a view.</div></div></div></div></div>
<br><div><div><div><h1 class="jobSectionHeader"><b>Available Positions</b></h1></div></div><div></div><div><div><div><div>
Please submit applications to Elizabeth McGruder, CHRO at emcgruder@mcmedical.org</div></div></div></div><div></div><div><div><div><div><div><div><b>
Relocating to Trinity County?</b></div></div></div><div><div><div>
In Trinity County, most housing opportunities are shared locally rather than posted online. Our Human Resources team maintains an up-to-date list of available options and serves as your best point of contact for finding housing in the area.</div><div><br>
To get started, reach out and we&rsquo;ll connect you with current opportunities.</div></div><div></div><div><div><div><div><div><div>
530-623-2687</div></div></div></div></div><div></div><div><div><div><div><div>
emcgruder@mcmedical.org</div></div></div></div></div></div></div></div></div></div><div></div><div><div><div><b>
See Our Benefit Rate Sheet</b></div></div></div></div>
<br><div><div><div><div><div><div><div>Patient Registration Representative</div></div></div><div></div><div><div><div><div><br>
Part Time</div></div></div></div><div></div><div><div><div><div><div><div><div><div>
Starting Wage:</div></div></div></div></div></div></div><div><div><div><div>
$</div></div><div><div>
25</div></div></div><div><div>
/hour</div></div></div></div></div></div><div><div><div>
We have a part time, benefited position available; working 2 or 3, 10 hour shifts per week, depending upon staffing needs. Some of the position responsibilities are as follows: Registration of patient in computer system; Ensure that all information in the patient&rsquo;s chart is updated in the computer and the medical record at each visit; Complete online insurance verification &ndash; as needed; Obtain copies of patient insurance cards and driver&rsquo;s license; Inform patients of their financial responsibility, if any; Collect money from the patient for their portion of that days visit; Schedule patient appointments as needed for follow up when patient checks out with superbill. Our ideal candidate would have the following qualifications: High School Diploma or equivalent required; Minimum of one year of office or hospital clerical experience strongly preferred; Intermediate computer skills required &ndash; minimum typing speed of 45 wpm strongly preferred; Good oral and written communication skills; Experience dealing with people in a professional position; Ability to multi task required. Starting wage is $25/hour, plus benefits.</div></div></div></div></div><div></div>

UChicago Medicine

<div>Job Description:
<div>
Join a world-class academic healthcare system, <b>UChicago Medicine</b> <b>Crown Point</b>, located in Crown Point, Indiana, as a <b>Patient Registration Representative</b>. UChicago Medicine is an integrated academic and community health system with multiple primary medical facilities within the surrounding suburbs of Chicago.</div><div><br>
</div><div>Under general supervision, the <b>Patient Registration Representative</b> serves as an essential member of the team, responsible as a resource for ensuring patient access their care in a seamless manner. The PRR provides support to the patients and families, physicians, care team, and additional Crown Point staff to facilitate patient care for various areas of the facility (the micro hospital, radiology department, laboratory department, ambulatory surgery center, radiation oncology, infusion, cancer center and multispecialty clinics). Under general supervision, this position schedules medical procedures and services, and performs registration processes, including but not limited to payment collection functions. Provides excellent customer service. The PRR maintains a clean, orderly work environment that is conducive to the provision and coordination of patient centered care.</div><div></div><div><b><br>
Essential Job Functions:</b></div><ul><li>
Schedules patient&rsquo;s follow up clinic appointments, tests and procedures, as directed by the nurse or provider. Follows up with the appropriate staff regarding scheduled appointments or schedule changes.
</li><li>Schedules diagnostic tests and procedures as determined by the medical staff.
</li><li>Exceptional computer skills and ability to utilize multiple applications to support accurate and timely check in at Kiosk or in person, and scheduling required.
</li><li>Completes reschedules due to clinic/resource closures.
</li><li>Responds to EPIC in-basket messages in a timely manner.
</li><li>Provide ID bands to patients as needed.
</li><li>Transcribe orders (i.e. lab, radiology, etc.)</li><li>
Monitors WQs to schedule from appointment requests or resolve billing/document errors</li><li>
Exhibits strong customer service, sophisticated communication and critical thinking skills in response to patient and care team inquiries/requests.</li><li>
Adheres to established standard work and utilizes identified communication tools to ensure a consistent and exceptional patient experience.</li><li>
Initiates problem solving to resolve patient questions/complaints and refers escalated concerns to appropriate sources for resolution.</li><li>
Pleasantly greets patients upon arrival, complete check in and/or arrival process (i.e. Obtains signatures on the appropriate forms, collects and updates patient demographics, referrals, guarantor, insurance and other billing information; interviews patients and other parties to obtain information)</li><li>
Ensures families receive appropriate intake forms and instructions to complete visit. Print labels for clinical use and scans documents as needed.</li><li>
Verifies insurance coverage and partners with the Patient Access team to ensure the insurance coverage is accurate.</li><li>
Refers patients to financial counseling to explain hospital policies, including payment and credit policies.</li><li>
Receives and processes payments.</li><li>
Reconciles EPIC cash drawers.</li><li>
Performs EMR scanning.</li><li>
Informs patients/families of any wait times or delays in service.</li><li>
Queries for MyChart and Care Everywhere</li><li>
Responds to patient inquiries in-person.</li><li>
Maintains patient confidentiality according to policy and procedure regarding sharing of information.</li><li>
Answers incoming internal calls and assists with general clerical duties as needed within the department.</li><li>
Assists with the orientation of new employees</li><li>
Cross-covers multiple patient care areas (i.e. Microhospital, Radiology, Laboratory, Ambulatory Surgery Center, Cancer Center, Radiation Oncology, Infusion, Multispecialty &ndash; MOB).</li><li>
Demonstrates behavior consistent with the patient centered care philosophy. Takes initiative in seeking feedback on performance and responses appropriately to constructive feedback given.</li><li>
Completes additional responsibilities as directed by management.</li></ul><div></div><div><b><br>
Required Qualifications:</b></div><ul><li>
High School Diploma or equivalent; bachelor's degree preferred.</li><li>
At least 5 years of related clinical work experience.</li><li>
Medical terminology experience is strongly preferred. Certificate is a plus.</li><li>
Previous experience with hospital information systems required.</li><li>
Experience working with insurance companies and knowledge of insurance verification and third-party collection procedures required.</li><li>
Excellent written and verbal communication, organizational, and customer service skills.</li><li>
Ability to multitask effectively, work independently, use discretion and good judgement, and maintain patient confidentiality.
</li><li>Minimal typing speed of 35wpm required.</li><li>
Proficiency in MS Office Suite.</li><li>
2+ years of EPIC EMR experience.</li></ul><div><br>
</div><div><b>Position Details:</b></div><ul><li>
Job Type/FTE: Full-Time (1.00 FTE)</li><li>
Shift: Days, likely 8:00am-4:30pm</li><li>
Work Location: Onsite</li><li>
Unit/Department: Multispecialty Clinic</li><li>
CBA Code: Non-Union</li></ul>
Why Join Us:
<div><i>
We&rsquo;ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment&hellip; with patients and with each other. We&rsquo;re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you&rsquo;d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we&rsquo;re doing work that really matters. Join us. Bring your passion.</i></div><div></div><div><i><br>
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: </i><i>UChicago Medicine Career Opportunities</i></div><div></div><div><i><br>
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.</i></div><div></div><div><i><br>
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.</i></div><div></div><div><b><i><br>
Compensation &amp; Benefits Overview</i></b></div><div></div><div><i><br>
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.</i></div><div></div><div><i><br>
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.</i></div><div></div><div><i><br>
Review the full complement of benefit options for eligible roles at </i><i>Benefits - UChicago Medicine</i><i>.</i></div></div>

Patient Registration Representative, Full-Time, Days

OhioHealth

<div><p><b>We are more than a health system. We are a belief system. </b>We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more &ndash; in our careers and in our communities.
</p><p></p><p><b>Job Description Summary:
</b></p><p></p>Part Time 24/wk, Week 1: Sunday, Friday, Week 2: Thursday, Saturday, Week 3: Sunday, Saturday patient registration rep position at Van Wert Hospital. This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and Associates.
<p></p><p><b>Responsibilities And Duties:
</b></p><p></p>Accurately identifies patient in the EMR system.
<br>
Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, face to face and/or bedside location) to complete registration all while maintaining patient confid
<br>
entiality.
<br>
Provides exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates.
<br>
Performs registration functions in any of the Patient Access areas.
<br>
Uses critical thinking skills to make decisions, resolve issues, or escalate concerns when they arise.
<br>
Uses various computer programs to enter and retrieve information.
<br>
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
<br>
Secures and tracks insurance authorizations and processes BWC patients.
<br>
Transcribes ancillary orders
<br>
Schedules outpatients
<br>
Generates, prints, and provides patient estimates utilizing price estimator products.
<br>
Collects patient's Out of Pocket expenses and past balances to meet individual and department goals
<br>
Attempts to collect residual balances from previous visits
<br>
Answers questions or concerns regarding insurance residuals and self pay accounts
<br>
Uses knowledge of CPT codes to accurately select codes from clinical descriptions
<br>
Generates appropriate regulatory documents and obtains consent signatures.
<br>
identifies and/or determines patient Out of Network acceptance into the organization
<br>
Reviews insurance information and speaks to patients regarding available financial aid
<br>
Explains billing procedures, hospital policies and provides appropriate literature and documentation
<br>
Scans required documents used for claim submission into patient's medical record
<br>
Escorts or transports patients in a safe and efficient manner to and from various destinations.
<br>
Assists clinical staff in administrative duties as needed
<br>
Complies with policies and procedures that are unique to each access area
<br>
Assists with training new associates.
<br>
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas
<br>
Goes to the Nursing Units to register or obtain consents
<br>
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
<br>
Makes reminder phone calls to patients.
<br>
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts
<br>
Maintains patient logs for statistical purposes
<br>
Reviews insurance information and determines need for referrals and/or financial counseling.
<br>
Educates patients on MyChart, including activation.<br>
<br>
<br>
<br>
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
<br>
<br>
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
<p></p><p><b>Minimum Qualifications:
</b></p><p></p>High School or GED (Required)
<p></p><p><b>Additional Job Description:
</b></p><p>Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting.
</p><p></p><p><b>Work Shift:
</b></p>Night
<p></p><p><b>Scheduled Weekly Hours :
</b></p>24
<p></p><p><b>Department
</b></p>Main Registration
<p></p><p>Join us!
<br>
... if your passion is to work in a caring environment
<br>
... if you believe that learning is a life-long process
<br>
... if you strive for excellence and want to be among the best in the healthcare industry
</p><p></p><p>Equal Employment Opportunity
</p><p></p><p>OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment</p></div>

Patient Registration Representative (Van Wert, Nights)

Mayo Clinic

<div><div><b>Why Mayo Clinic</b></div><div><br>
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News &amp; World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans &ndash; to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.</div><div><br>
</div><div><b>
Benefits Highlights</b><br>
<ul><li>
Medical: Multiple plan options.</li><li>
Dental: Delta Dental or reimbursement account for flexible coverage.</li><li>
Vision: Affordable plan with national network.</li><li>
Pre-Tax Savings: HSA and FSAs for eligible expenses.</li><li>
Retirement: Competitive retirement package to secure your future.</li></ul></div><br>
<b>
Responsibilities</b><p><br>
The Registration Representative is responsible for the accurate check-in/admissions/registration of incoming patients in the hospital or ED setting. These activities may involve in-person, phone, or virtual registrations. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, obtaining patient signatures and providing required forms or letters, acting as an ambassador; assisting patients with self-registration, and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. May assist patients with hospital presumptive eligibility or Medicaid applications. In person registration requires the ability to physically walk to patients&rsquo; location throughout the emergency department and/or hospital. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit&rsquo;s performance expectations.</p><b><br>
Qualifications</b><p><br>
High School Diploma or GED and 2+ years of relevant experience required</p><p>
OR</p><p>
Bachelor&rsquo;s degree required</p><p><br>
Ability to read and communicate effectively. Basic computer/keyboarding skills, intermediate mathematic competency. Good written and verbal communication skills. Knowledge of proper phone etiquette and phone handling skills. Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Incumbents must have the ability to interact on a professional level with individuals from diverse backgrounds and maintain working knowledge of systems and processes related to patient registration and scheduling activities. Experience in using an Epic RC/EMR system is preferred. Healthcare Financial Management Association (HFMA) Certification Preferred.</p><p><b>
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.</b><br>
<i>During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.</i></p><b><br>
Exemption Status</b><br>
<br>
Nonexempt<br>
<br>
<b>Compensation Detail</b><br>
<br>
$25.38 - $34.27 per / hour<br>
<br>
<b>Benefits Eligible</b><br>
<br>
Yes<br>
<br>
<b>Schedule</b><br>
<br>
Full Time<br>
<br>
<b>Hours/Pay Period</b><br>
<br>
72<br>
<br>
<b>Schedule Details</b><br>
<br>
Sat/Sun/Mon 1030am-11pm<br>
<br>
<b>Weekend Schedule</b><br>
<br>
Sat/Sun 1030a-11p<br>
<br>
<b>International Assignment</b><br>
<br>
No<br>
<br>
<b>Site Description</b><br>
<div>
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.</div><div><div><b><br>
Equal Opportunity</b></div><div><br>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the &quot;EOE is the Law&quot;. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.<br>
</div></div><br>
<br>
<b>Recruiter</b><br>
<br>
Ronnie Bartz</div>

Registration Rep-.9 FTE-ARZ

St. Croix Tribal Health Clinic

<p><b>Position Summary:</b></p><p>The Patient Access Representative is responsible for greeting, registering and scheduling patients as well as verifying all patient information and insurance details. Patient Registration also collects co-pays, answer calls, triages non-clinical needs, and pages medical employees as needed.</p><p><b>Essential Functions:</b></p><ul><li>Answer phone calls, take and triage phone messages, forward calls based on urgency and in a timely manner</li><li>Greet all patients and visitors as they enter the clinic</li><li>Check-in each patient upon arrival</li><li>Responsible for gathering, updating and maintaining patient demographic information</li><li>Work with clinical teams regarding schedule changes and needs</li></ul><p><b>Job Duties:</b></p><ul><li>Prepare and update patient records using proper forms related to consents, privacy practices, and releases of information.</li><li>Obtain and verify demographics and health summary for each patient appointment daily</li><li>Obtain eligibility information from patients seeking health care who have not previously been treated at the facility by acquiring the certification of Indian blood or other documentary proof of tribal affiliation, according to the Indian Health Service guidelines</li><li>Scan insurance cards, photo ID or other identification cards and prior medical records information into the patient&rsquo;s medical record</li><li>Collect patient payments, procedure pre-payments and past due balances and provide receipt to the patient</li><li>Schedule all patient appointments and reschedule appointments as needed based on closures or provider-driven changes</li><li>Communicate with patients in a timely manner when schedule changes are made</li><li>Provide direction and guidance to community members who may present to Registration with a variety of needs both inside and outside the immediate health clinic</li><li>Responsible for handling confidential information and patient medical records</li><li>Regularly verify current insurance eligibility and work with billing staff regarding patient coverage</li><li>Receive, sort and distribute mail and packages</li><li>Prepare clinic vouchers for payment</li><li>Perform clerical functions such as typing, filing, copying, and faxing</li><li>Maintain an orderly workstation and contribute to an organized clinic atmosphere</li><li>Mail out patient information and educational materials as needed</li><li>Maintain a clean and organized workspace and support overall clinic cleanliness by assisting with routine and additional cleaning tasks</li><li>Follow OSHA and HIPAA guidelines</li><li>Any other duties assigned by supervisor</li></ul><p><b>Note: </b>The essential functions are intended to describe the general contents of and requirements of this position and are not intended to an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent&rsquo;s immediate manager.</p><p><b>Type of Supervisory Responsibilities: </b>N/A</p><p><b>Supervisory Responsibilities: </b>N/A</p><p><b>Directly Reporting to: </b>Patient Access Director (Patient Registration Lead &ndash; vacant)</p><p><b>Matrix of INDIRECT Reporting: </b>St. Croix Tribal Council</p><p><b>Scope and Complexity:</b></p><p>Interacts with all levels of management and employees; often trusted with maintaining confidentiality and relaying highly sensitive messages, and appropriate application of business operations and practices.</p><p><b>Physical Demands/Environment Factors: </b></p><ul><li>Requires extensive sitting with periodic standing and walking</li><li>May be required to lift up to 50 pounds</li><li>Requires significant use of personal computer, phone and general office equipment</li><li>Needs adequate visual acuity, ability to grasp and handle objects</li><li>Need ability to communicate effectively through reading, writing, and speaking in person or on the telephone</li><li>May require off-site travel</li></ul><p><b>Minimum Qualifications</b></p><ul><li>High School Diploma or GED</li><li>Must possess the ability to work effectively and courteously with other departments for timely job completion</li><li>Familiarity with office policies and procedures</li><li>Have an understanding of health insurance policies</li><li>Possess good communication skills</li><li>Knowledge or training with computers and word processing</li><li>Ability to learn claims filing procedures</li><li>Maintain patient confidentiality in accordance with the Federal Privacy Act and HIPAA</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Previous Patient Registration/Front Desk experience</li><li>Knowledge of Nextgen/Patient Registration Systems</li></ul><p><i>Native American Preference Given in Accordance with P.L. 93-638 and Amendments</i></p><p><i>The offer is conditional based on confirmation that the candidate meets all specific criteria required (background check, driver&rsquo;s insurability verification, references, identity verification, and other applicable requirements).</i></p><p>Pay: From $17.27 per hour</p><p>Benefits:</p><ul><li>Bereavement leave</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>On-site gym</li><li>Paid jury duty</li><li>Paid sick time</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Patient Access Representative/Patient Registration

Children's Hospital Colorado

<div><h2 class="jobSectionHeader"><b>Job Overview</b></h2>
<div>
<div><div><div><p>The Patient Registration Representative provides administrative support and high-level customer service support to patients, families, internal team members, providers and referring practices in admission, registration, insurance management functions, and check in/check out. Supports departmental and organizational goals including pre-service collections registration quality and patient family experience.</p><p><b>
Job Status: Full-time, 40 hours per week</b></p><p><b>
Shift: Days. 8-hour shifts, Monday - Friday.</b><br>
<br>
<b>Duties &amp; Responsibilities</b></p><ul><li>
Provides patient support services which may include registration, scheduling, patient greeting and providing directions, patient check in/out and follow-up visit support.</li><li>
Utilizes and remains up to date with department office operations and established policies and procedures.</li><li>
Provides customer service support and assistance to patients, families, physicians and other internal/external customers.</li><li>
Supports health insurance management functions by collecting patient insurance information, documenting the patient&rsquo;s method of payment and/or collecting payment financial responsibility. May also include supporting referrals and pre-authorizations and benefits/eligibility determinations.</li><li>
Ensures patients are informed of benefits and associated costs by creating and communicating personalized estimates of financial responsibility.</li><li>
Provides and obtains signatures for the appropriate treatment consent forms from patients/families. Maintains current understanding of patient access policies, state laws and regulations including acknowledgement documents, legal guardian verification and consent collection.</li><li>
Obtains and documents patient demographic information.</li><li>
Receives patient calls or inquiries to schedule appointments, complete registration functions and route calls as appropriate.</li><li>
Performs data entry functions, including entering patient demographic information and patient updates in a medical records system.</li><li>
Conducts patient and family rounding to ensure patient&rsquo;s/family&rsquo;s comfort level.</li></ul><p><b>
Minimum Qualifications</b></p><ul><li><b>
Degrees</b><ul><li>
High School diploma or GED</li></ul></li><li><b>
Experience</b><ul><li>
Required:One (1) year of healthcare, administrative, or customer service experience.</li></ul></li><li><b>
Equivalency</b><ul><li>
Equivalency A relevant associate or bachelor&rsquo;s degree may substitute for the required experience on a year for year basis</li></ul></li></ul><p><b><br>
Salary Information</b><br>
Pay is dependent on applicant's relevant experience.<br>
<br>
Hourly Range: $20.14 to $30.21<br>
<br>
<b>Benefits Information</b><br>
Here, you matter. As a Children&rsquo;s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.</p><p>
As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.</p><p>
Children&rsquo;s Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.<br>
<br>
<b>EEO Statement</b><br>
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.<br>
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Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.</p></div></div></div></div></div>

Patient Registration Rep

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10000 patient registration representative jobs Near Me

Patient Registration Representative

Patient Registration Representative

Patient Registration Representative, Full-Time, Days

Patient Registration Representative (Van Wert, Nights)

Registration Rep-.9 FTE-ARZ

Patient Access Representative/Patient Registration

Patient Registration Rep