patient service coordinator

Allo Health

Preferred Male CandidateAbout Us:Allo Health is India&rsquo;s first digital health clinic, promoting men's wellness for everyone. The company provides personalised, judgement-free, and discreet healthcare to guide customers through every step of their journey.We are seeking a dedicated and proactive Patient Care Coordinator to join our team. The primary focus of this role will be to manage daily clinic operations, deliver an excellent patient experience, and support coordination between clinics and central teams. The ideal candidate will have great communication skills, a strong sense of responsibility, and the ability to manage multiple tasks effectively.Key Responsibilities &ndash; Operations:<ul><li>Daily Operations: Ensure the clinic is patient-ready before doctor arrival, manage patient handling, perform daily medicine audits, and conduct weekly cash deposits.</li><li>Patient Feedback: Collect and report reviews and feedback from patients to improve service delivery.</li><li>Inventory &amp; Utilities Management: Monitor and replenish essential clinic supplies including gloves, sanitizers, bags, syringes, etc.</li><li>Relationship Management: Maintain good working relationships with clinic staff, owners, and partners to ensure smooth day-to-day operations.</li><li>Reporting &amp; Coordination: Send daily performance updates, respond to central/city team tasks, and ensure timely follow-through on assigned actions.</li></ul>Qualifications and Skills:<ul><li>Experience in clinic operations or patient-facing roles, preferably in the healthcare industry.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Familiarity with digital tools and basic Microsoft Office programs.</li><li>Ability to work independently and collaboratively.</li><li>Flexibility to travel across locations when required.</li></ul>Job Type: Full-timePay: ₹20,000.00 - ₹25,000.00 per monthApplication Question(s):<ul><li>Are you open to work on weekends?</li><li>What is your Current CTC?</li><li>What is your Expected CTC?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Healthcare management: 1 year (Preferred)</li></ul>Location:<ul><li>Borivali, Mumbai, Maharashtra (Preferred)</li></ul>Work Location: In person

Patient Care Coordinator - Borivali

Dr. Aravind's IVF Fertility & Pregnancy Centre

Job Title: Couple Coordinator / Patient Care Coordinator (IVF)Job Description :To act as the single point of contact for IVF couples, coordinating medical procedures, counselling schedules, investigations, billing, and follow-ups to ensure a smooth and stress-free treatment journey.Roles &amp; Responsibilities:<ul><li>Coordinate and guide couples through IVF / IUI / fertility treatment processes</li><li>Schedule and manage appointments, scans, procedures, and follow-ups</li><li>Explain treatment flow, investigations, and timelines (non-clinical)</li><li>Liaise between doctors, nurses, embryologists, lab, pharmacy, and billing</li><li>Ensure completion of consent forms, documentation, and case files</li><li>Support couples emotionally and ensure patient comfort</li><li>Track treatment progress and update records accurately</li><li>Coordinate billing estimates, package explanation, and payment follow-ups</li><li>Handle patient queries, feedback, and grievances politely</li><li>Maintain confidentiality and ethical standards</li><li>Ensure adherence to hospital SOPs and NABH guidelines</li><li>Assist in discharge summary coordination and post-treatment follow-ups</li></ul>Skills &amp; Competencies:<ul><li>Excellent communication and counselling skills</li><li>Empathy, patience, and patient-centric approach</li><li>Ability to handle sensitive cases and emotional situations</li><li>Basic medical knowledge of IVF (training will be provided)</li></ul>Qualification:<ul><li>Graduate in Life Sciences / Nursing / Social Work / Psychology </li><li>Experience in IVF / Hospital / Healthcare coordination preferred</li></ul>Experience:<ul><li>1&ndash;5 years in IVF coordination and patient care</li></ul>Job Types: Full-time, PermanentPay: ₹15,000.00 - ₹25,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Patient Care Coordinator

Dr.A.Ramachandrans diabetes hospital

Hospital ReceptionistCompany: Dr. A. Ramachandran&rsquo;s Diabetes Hospital Location: Guindy, Chennai, Tamil Nadu Job Type: Full-time Experience: 1&ndash;3 years (Freshers with good communication skills may apply)Job DescriptionDr. A. Ramachandran&rsquo;s Diabetes Hospital, Guindy, is looking for a courteous and efficient Hospital Receptionist to manage front office operations and provide excellent patient service.Responsibilities<ul><li>Greet and assist patients and visitors in a polite and professional manner</li><li>Register patients and issue OPD tokens</li><li>Schedule, confirm, and reschedule doctor appointments</li><li>Handle incoming phone calls and direct them to the appropriate department</li><li>Maintain patient records and front office documentation</li><li>Coordinate with doctors, nurses, and billing staff</li><li>Provide information about hospital services and consultation timings</li><li>Handle patient enquiries and concerns effectively</li><li>Maintain cleanliness and organization of the reception area</li><li>Follow hospital policies, procedures, and confidentiality standards</li></ul>Requirements<ul><li>Any Degree / Diploma preferred</li><li>Basic computer knowledge (MS Word, Excel, Hospital Management Software)</li><li>Good communication skills in English and Tamil</li><li>Pleasant personality with a patient-friendly attitude</li></ul>Work Schedule<ul><li>Morning / Evening / Night shifts (rotational)</li></ul>Job Benefits<ul><li>Professional working environment</li><li>Growth opportunities</li><li>Training will be provided</li></ul>Work Location: Dr. A. Ramachandran&rsquo;s Diabetes Hospital, Guindy, ChennaiJob Type: Full-timePay: From ₹18,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Hospital Receptionist

National Medical Care

<div>
 
 
 
 Job Summary
 
 
 
 
 
 
 <ul>
 <li>
 Supports a safe and timely transition to the next level of care for patients and families discharged from an acute care.
 </li>
 <li>
 Promotes and supports evidence based practice and health literacy standards for patient education to obtain optimal patient outcomes.
 </li>
 <li>
 Under the supervision of the designated manager and providers, is responsible for triaging the health care needs of patients and documenting the appropriate disposition of each case.
 </li>
 <li>
 Coordinates an assessment and promotes patient education to meet the needs of a newly discharge patient.
 </li>
 <li>
 Serves as the recipient of patient and family complaints by various methods, and coordinates the investigation and resolution process until closure.
 </li>
 <li>
 Acts as a resource for patient education and information, medications, follow up appointments, treatments, test results and other information as needed.
 </li>
 </ul>
 
 
 
 
 
 
 Major Duties and Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 &middot; Ensures through his actions, either directly or indirectly, that a superior quality of medical treatment, compassion and understanding is given to every customer served at the NMC Hospitals and Clinics.
 </li>
 <li>
 Serves as the Patient Advocate.
 </li>
 <li>
 Initiates patient rounds and prioritizes focused revisits to improve the patient experience.
 </li>
 <li>
 Oversees service recovery initiatives; coordinates with all hospital departments to identify and resolve service related issues.
 </li>
 <li>
 Function as primary observers for process mapping and shadowing of patients, processes and systems.
 </li>
 <li>
 Consults with leaders in the development of strategies to improve patient satisfaction; identifies best practices and opportunities for improvement and works collaboratively with leaders and staff.
 </li>
 <li>
 Assess programs for potential improvements; considers and incorporates the needs of culturally diverse populations.
 </li>
 <li>
 Assist with tracking and trending patient and visitor service concerns. Identifies systems and process-related problems using patient and visitor feedback. Works collaboratively with physicians, leadership and staff to resolve.
 </li>
 <li>
 Conducts basic variance analysis of patient experience outcomes. Analyzes patient satisfaction survey data, complaints and grievances and collaborates with leadership and staff on regular basis to ensure optimal patient experience.
 </li>
 <li>
 Ensures patient communication and explanation of services is provided in a way that can be easily understood by patients and their families.
 </li>
 <li>
 Maintains confidentiality and protects sensitive data at all times.
 </li>
 <li>
 Adheres to organizational and department specific safety standards and guidelines.
 </li>
 <li>
 Works collaboratively and supports efforts of team members.
 </li>
 <li>
 Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
 </li>
 <li>
 Assists with projects and initiatives.
 </li>
 <li>
 Completes other assigned tasks and responsibilities as needed.
 </li>
 </ul>
 
 
 
 
 
 
 Organizational Relationship
 
 
 
 
 
 
 Report to
 
 
 
 
 Patient Experience Head
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 A minimum of:
 
 
 
 
 
 &middot; Health care industry experience.
 
 
 
 &middot; Strong organizational skills and ability to coordinate Company-wide PXI initiatives.
 
 
 &middot; Proficiency in English and / or Arabic Language.
 
 
 &middot; Computer Literate (Microsoft office)
 
 
 
</div>

Patient Experience Coordinator

Dr.Ramachandran S Diabetes Care Private Limited

Hospital ReceptionistCompany: Dr. A. Ramachandran&rsquo;s Diabetes Hospital Location: Guindy, Chennai, Tamil Nadu Job Type: Full-time Experience: 1&ndash;3 years (Freshers with good communication skills may apply)Job DescriptionDr. A. Ramachandran&rsquo;s Diabetes Hospital, Guindy, is looking for a courteous and efficient Hospital Receptionist to manage front office operations and provide excellent patient service.Responsibilities<ul><li>Greet and assist patients and visitors in a polite and professional manner</li><li>Register patients and issue OPD tokens</li><li>Schedule, confirm, and reschedule doctor appointments</li><li>Handle incoming phone calls and direct them to the appropriate department</li><li>Maintain patient records and front office documentation</li><li>Coordinate with doctors, nurses, and billing staff</li><li>Provide information about hospital services and consultation timings</li><li>Handle patient enquiries and concerns effectively</li><li>Maintain cleanliness and organization of the reception area</li><li>Follow hospital policies, procedures, and confidentiality standards</li></ul>Requirements<ul><li>Any Degree / Diploma preferred</li><li>Basic computer knowledge (MS Word, Excel, Hospital Management Software)</li><li>Good communication skills in English and Tamil</li><li>Pleasant personality with a patient-friendly attitude</li></ul>Work Schedule<ul><li>Morning / Evening / Night shifts (rotational)</li></ul>Job Benefits<ul><li>Professional working environment</li><li>Growth opportunities</li><li>Training will be provided</li></ul>Work Location: Dr. A. Ramachandran&rsquo;s Diabetes Hospital, Guindy, ChennaiJob Type: Full-timePay: ₹18,000.00 - ₹20,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Front Desk Receptionist

AdventHealth Centra Care

<div>Our promise to you:
Joining AdventHealth is about being part of something bigger. It&rsquo;s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:<ul><li>
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance</li><li>
Paid Time Off from Day One</li><li>
403-B Retirement Plan</li><li>
4 Weeks 100% Paid Parental Leave</li><li>
Career Development</li><li>
Whole Person Well-being Resources</li><li>
Mental Health Resources and Support</li><li>
Pet Benefits</li></ul>
Schedule:
Full time
Shift:
Day-Weekend (United States of America)
Address:
436 AIRPORT RD
City:
ARDEN
State:
North Carolina
Postal Code:
28704
Job Description:
Schedule: Full Time
Shift: Requires full availability weekdays 8am-8pm, and weekends 8am-5pm.
A sample 2-week schedule would look like this:<ul><li>
Week A: Mon &amp; Tues 8am-8pm, Fri 8am-2pm, Sat 8am-5pm</li><li>
Week B: Sun 8am-5pm, Wed &amp; Thurs 8am-8pm, Fri 2pm-8pm</li></ul>
Participates in departmental performance improvement initiatives. Other duties as assigned. Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Drives customer service initiatives by creating and owning the patient experience. Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or their guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Obtains client information for worker&rsquo;s comp and corporate accounts, and verifies authorization and service(s) requested. Verifies insurance eligibility and determines accurate up-front collection amount.
The expertise and experiences you&rsquo;ll need to succeed:
QUALIFICATION REQUIREMENTS:
High School Grad or Equiv (Required)Cardiopulmonary Resuscitation (CPR) - Accredited Issuing Body
Pay Range:
$15.05 - $24.08
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.</div>

Patient Registration Coordinator

Remedy Yards

Dear Job seekersHope you are doing well\We have an urgent requirement of Patient Care Cordinator for Chennai locationJob location Avadi, ChennaiJod discription<ul><li>Co ordination between patients and the doctors</li><li>Explain the the nature of treatments</li><li>Duration and the advantages about the process of treatment</li><li>Explain the cost and why it is costly</li><li>Follow up with the patients regularly and ensure that they can able under go the treatment</li><li>candidate should have experience in fertility counseling</li></ul>Interested candidate kindly share resume on mail or whattsup cv on 8299779351RegardsRemedy yardsPriya(HR)www.remedyyards.com8299779351Job Types: Full-time, PermanentPay: ₹22,000.00 - ₹30,000.00 per monthWork Location: In person

Patient Care Coordinator (Female)

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