patient service coordinator

MedStar Health

<div>About this Job: General Summary of Position 
MedStar Health Urgent Care is committed to providing world-class compassionate care to every patient every time at every touch point during the experience. All associates are accountable for their role in meeting patient experience standards.Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests.
Primary Duties and Responsibilities 
<ul><li>
Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.</li><li>
Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care posts time of service (TOS) payments collects and reviews of all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments.</li><li>
Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable</li><li>
Answers the telephone in accordance with the policy and service expectations provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely.</li><li>
Prepares updates and copies forms reports and records on a routine basis; scans imports and indexes regularly to keep information flowing into patients' medical record.</li><li>
Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system.</li><li>
Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures.</li><li>
Supports organization initiatives related to new technology clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services.</li><li>
Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleagues medical providers and others to communicate essential information and to ensure a high level of patient experience.</li><li>
Takes personal responsibility for the neat appearance of the work location to include front office reception area break room and other assigned areas assuring each area represents MedStar Health in a positive manner.</li><li>
Participates in meetings and on committees as needed or assigned.</li><li>
Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards.</li><li>
Participates in multi-disciplinary quality and service improvement teams.</li></ul>
Minimal Qualifications 
Education<ul><li>
High School Diploma or GED required
</li><li>One year of relevant education may be substituted for one year of required work experience.</li></ul>
Experience<ul><li>
Less than 1 year 6 months - 1 year experience providing high quality customer service required preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records required
</li><li>Working knowledge of IDX/GE centricity business
</li></ul>Licenses and Certifications<ul><li>
CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and</li><li>
Additional unit/specialty certifications may vary by department or business unit.
</li></ul>Knowledge Skills and Abilities<ul><li>
Excellent interpersonal communication and customer service skills and good telephone etiquette.</li><li>
Requires knowledge of medical terminology and effective oral and written communication skills.</li><li>
Must possess the ability to perform in a high-pressure environment to organize and prioritize work to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers.</li></ul>
This position has a hiring range of : USD $18.70 - USD $32.72 /Hr.</div>

Patient Service Coordinator MHUC

Park Medical Associates

Patient Service Coordinator Position - Full TimeHours: 7:30 am - 4:00pmPosition Type: Full Time 37.5 - 40 hoursHiring Time Frame: Hiring ImmediatelyJohns Hopkins Regional Physicians - Park Medical Associates - Internal MedicineRoles and Responsibilities:The Patient Service Coordinator coordinates activities and all administrative tasks for patients and their designated physicians. This position requires initial and follow-up care coordination within a multifaceted clinical office. This position requires the candidate to regularly contact patients, patient families, physicians, insurance companies, and third-party insurance companies related to patient care.<ul><li>Professionally and efficiently answer phone calls, schedule appointments, and call patients</li><li>Greet all patients and visitors in a prompt and courteous manner</li><li>Responsible for loading or confirming insurance, demographic, and pharmacy information into the EMR system</li><li>Provide administrative support to one or more physician</li><li>Provide administrative support for medical matters on behalf of the physician</li><li>Provide quality service and support in a variety of areas which may include, but is not limited to, scheduling, registration, and care coordination</li><li>Schedule and coordinate referrals, prescription refills, and lab testing for patients.</li><li>Provide instructions to patients on pretesting procedures and preparing paperwork as needed</li><li>Provide quality support and assistance to patients accessing EMR Portal and explain portal messaging</li><li>Enter daily charges accurately and punctually</li><li>Responsible for collecting copays and outstanding balances from patients</li><li>Responsible for managing all documents by scanning, filing, faxing, and uploading during each patient check-in</li><li>Responsible for maintaining a neat and organized work area</li><li>Provide backup support or leave coverage to other patient service coordinators</li><li>Other duties as assigned by management or physicians</li></ul>Qualifications and Educational Requirements:<ul><li>High School Diploma</li><li>Minimum of two-year work experience in a medical office preferred</li><li>Comprehensive knowledge of medical terminology preferred</li><li>Comprehensive knowledge of insurance terminology and insurance plans</li><li>Customer service skills required</li><li>Computer and Technology Skills required</li><li>Organizational Skills and proofreading skills required</li><li>Demonstrated ability for self-direction, initiation, and handling of multiple tasks required</li><li>Demonstrated ability to work independently and as part of a team required</li><li>Prior eClinicalWorks experience is preferred</li><li>Prior EPIC experience is preferred</li><li>Proves stability in previous positions REQUIRED</li></ul>Job Type: Full-timePay: $19.00 - $21.00 per hourBenefits:<ul><li>401(k)</li><li>Bereavement leave</li><li>Dental insurance</li><li>Free parking</li><li>Health insurance</li><li>Paid jury duty</li><li>Paid orientation</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Have you worked in health care within the last 3 years?</li></ul>Experience:<ul><li>Medical receptionist: 1 year (Required)</li></ul>Ability to Commute:<ul><li>Lutherville-Timonium, MD 21093 (Required)</li></ul>Work Location: In person

Patient Service Coordinator - Full Time

Adoration Home Health and Hospice

<div>Our Company:
<div>
Adoration Home Health and Hospice</div><div></div>
Overview:
<div>
The Patient Services Coordinator (Non-Clinical) is responsible for scheduling home visits for field staff and supporting the coordination of patient care under the direction of the Clinical Manager. This role ensures effective utilization of clinical resources to optimize care center capacity and adherence to utilization guidelines, while facilitating communication with field staff, patients, and the Clinical Manager.</div>
Responsibilities:
<ul><li>Schedule patient assessment visits, including Oasis visits, in a timely manner.</li><li>Prepare weekly clinical schedules and review daily to identify capacity opportunities and ensure productivity standards.</li><li>Assign clinicians to geographic areas efficiently, matching skills to care needs and optimizing capacity.</li><li>Reschedule missed visits within the current week or escalate to Clinical Manager.</li><li>Collaborate with field clinicians to ensure all ordered patient visits are scheduled and completed.</li><li>Manage scheduling-related calls from patients and staff; refer clinical or performance issues to Clinical Manager.</li><li>Monitor hospitalized patients and ensure appropriate team follow-up.</li><li>Complete schedules including required orders and services (e.g., lab draws, supervisory visits, add-on visits).</li><li>Maintain supply closet, ensuring supplies are current and properly packaged; coordinate field supply needs.</li><li>Support Clinical Manager in timely communication with patients, clinicians, referral sources, BD team, and office staff.</li><li>Run applicable reports and take appropriate workflow actions.</li><li>Assist with patient transfers between care centers and/or Hospice services</li></ul>
Qualifications:
<ul><li>High school diploma or GED required</li><li>Minimum 1 year administrative experience in a healthcare setting</li><li>Scheduling experience in healthcare preferred</li></ul>
About our Line of Business: Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn. Additional Job Information:
<div>
LUNA</div></div>

Patient Service Coordinator - Non Clinical

CORA Physical Therapy

<div>Patient Services Coordinator 
Grow Your Career. Make a Difference. Thrive in Outpatient Care.
As a Patient Services Coordinator at CORA Physical Therapy, you&rsquo;ll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. You&rsquo;ll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you&rsquo;ll help create a great first impression and overall patient experience by demonstrating empathy and enthusiasm. 
Why Choose CORA<ul><li>
Outpatient Setting - Make real connections and see your impact.</li><li>
Competitive Pay - Your skills and dedication are recognized.</li><li>
Time Off - Generous paid time off that grows with tenure and paid holidays</li><li>
Full Benefits Package - Medical, dental, vision, disability &amp; life insurance.</li><li>
401(k) Program - Invest in your future.</li><li>
Tuition Reimbursement - Continue your education without the burden.</li><li>
Professional Development &ndash; Internal career growth opportunities, leadership training, and mentorship.</li><li>
Technology that Works for You - EMR automations and AI-powered tools to save time.</li><li>Benefits vary based on employment type.</li></ul> 
What You'll Do
As a Patient Services Coordinator at CORA, you&rsquo;ll:<ul><li>
Greet patients warmly and build rapport through in-person and phone interactions.</li><li>
Screen and answer incoming calls promptly; take messages, and relay information as needed.</li><li>
Verify outpatient therapy insurance benefits (where applicable) and advise patients of financial responsibilities such as co-pays, deductibles, or co-insurance.</li><li>
Manage incoming physician referrals and prescriptions; communicate first visit expectations to new patients.</li><li>
Scan insurance cards, ID cards, and relevant paperwork into patient files.</li><li>
Collect co-pays and deductibles, provide receipts, balance daily collections, and submit charges to the Clinic Manager.</li><li>
Maintain a clean, organized, and welcoming clinic environment; sanitize spaces according to CDC guidelines.</li></ul> 
What You'll Need<ul><li>
High school diploma or GED</li><li>
Recent customer service experience required</li><li>
Proficient in Microsoft Word and Excel</li><li>
Strong communication, organization, and time management skills</li><li>
Reliable, honest, and adaptable in fast-paced team environments</li><li>
Preferred: Experience in a healthcare office, familiarity with basic medical terminology, and fluency in Spanish.</li></ul>
Who We Are
CORA Physical Therapy is a network of outpatient clinics serving communities across 10 states. We believe every patient deserves high-quality care, and every team member deserves the tools and support to thrive. Our culture is built on gratitude, curiosity, collaboration&mdash;and a commitment to Treat Everyone Right. 
Apply today to become a Patient Services Coordinator with a team that sees the best in you. 
CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer committed to building a team that reflects the diverse communities we serve.</div>

Patient Services Coordinator

Oasis Physical Therapy

<div><h1 class="jobSectionHeader">Oasis Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Full Time Patient Care Coordinator to join our team in Walla Walla, WA!</h1> 


Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?

What is a Patient Care Coordinator?
<ul>
<li>A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.</li>
<li>Our Patient Care Coordinators have excellent customer service skills.</li>
<li>Patient Care Coordinators learn new things &ndash; a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.</li>
</ul>
A day in the life of a Patient Care Coordinator:
<ul>
<li>Greets everyone who enters the clinic in a friendly and welcoming manner.</li>
<li>Schedules new referrals received by fax or by telephone from patients, physician offices.</li>
<li>Verifies insurance coverage for patients.</li>
<li>Collects patient payments.</li>
<li>Maintains an orderly and organized front office workspace.</li>
<li>Other duties as assigned.</li>
</ul>
Fulltime positions include:
<ul>
<li>Annual paid Charity Day to give back to a cause meaningful to you</li>
<li>Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance</li>
<li>3-week Paid Time Off plus paid holidays</li>
<li>401K + company match</li>
</ul>
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 


Responsibilities:
<ul><li>Core responsibilities
<ul><li>Collect all money due at the time of service</li>
<li>Convert referrals into evaluations</li>
<li>Schedule patient visits</li>
<li>Customer Service</li>
</ul></li><li>Create an inviting clinic atmosphere.</li>
<li>Make all welcome calls
<ul><li>Monitor and influence arrival rate through creation of a great customer experience</li>
</ul></li><li>Practice Management
<ul><li>Manage schedule efficiently</li>
<li>Manage document routing</li>
<li>Manage personal overtime</li>
<li>Manage non-clinical documentation</li>
<li>Manage deposits</li>
<li>Manage caseload, D/C candidate, progress note, and insurance reporting</li>
<li>Monitor clinic inventory</li>
</ul></li><li>Training
<ul><li>o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.</li>
<li>Complete quarterly compliance training.
</li></ul></li></ul>Qualifications:
<ul>
<li>High School Diploma or equivalent</li>
<li>Communication skills &ndash; must be able to relate well to Business Office and Field leadership</li>
<li>Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision</li>
<li>As a member of a team, must possess efficient time management and presentation skills</li>
</ul>
Physical Requirements:
<ul><li>This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.</li>
<li>This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.</li>
<li>This position is subject to sedentary work.</li>
<li>Constantly sits, with ability to interchange with standing as needed.</li>
<li>Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.</li>
<li>Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.</li>
<li>Constantly uses repetitive motions to type.</li>
<li>Must be able to constantly view computer screen (near acuity) and read items on screen.</li>
<li>Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.</li>
<li>Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.</li>
<li>Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.</li>
</ul>
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly. 


Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM<div>
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.</div></div>

Patient Care Coordinator

Results Physiotherapy

<div><h1 class="jobSectionHeader">Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Southaven, MS.</h1> 


Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?

What is a Patient Care Coordinator?
<ul>
<li>A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.</li>
<li>Our Patient Care Coordinators have excellent customer service skills.</li>
<li>Patient Care Coordinators learn new things &ndash; a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.</li>
</ul>
A day in the life of a Patient Care Coordinator:
<ul>
<li>Greets everyone who enters the clinic in a friendly and welcoming manner.</li>
<li>Schedules new referrals received by fax or by telephone from patients, physician offices.</li>
<li>Verifies insurance coverage for patients.</li>
<li>Collects patient payments.</li>
<li>Maintains an orderly and organized front office workspace.</li>
<li>Other duties as assigned.</li>
</ul>
Fulltime positions include:
<ul>
<li>Annual paid Charity Day to give back to a cause meaningful to you</li>
<li>Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance</li>
<li>3-week Paid Time Off plus paid holidays</li>
<li>401K + company match</li>
</ul>
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 


Responsibilities:
<ul><li>Core responsibilities
<ul><li>Collect all money due at the time of service</li>
<li>Convert referrals into evaluations</li>
<li>Schedule patient visits</li>
<li>Customer Service</li>
</ul></li><li>Create an inviting clinic atmosphere.</li>
<li>Make all welcome calls
<ul><li>Monitor and influence arrival rate through creation of a great customer experience</li>
</ul></li><li>Practice Management
<ul><li>Manage schedule efficiently</li>
<li>Manage document routing</li>
<li>Manage personal overtime</li>
<li>Manage non-clinical documentation</li>
<li>Manage deposits</li>
<li>Manage caseload, D/C candidate, progress note, and insurance reporting</li>
<li>Monitor clinic inventory</li>
</ul></li><li>Training
<ul><li>o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.</li>
<li>Complete quarterly compliance training.
</li></ul></li></ul>Qualifications:
<ul>
<li>High School Diploma or equivalent</li>
<li>Communication skills &ndash; must be able to relate well to Business Office and Field leadership</li>
<li>Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision</li>
<li>As a member of a team, must possess efficient time management and presentation skills</li>
</ul>
Physical Requirements:
<ul><li>This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.</li>
<li>This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.</li>
<li>This position is subject to sedentary work.</li>
<li>Constantly sits, with ability to interchange with standing as needed.</li>
<li>Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.</li>
<li>Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.</li>
<li>Constantly uses repetitive motions to type.</li>
<li>Must be able to constantly view computer screen (near acuity) and read items on screen.</li>
<li>Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.</li>
<li>Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.</li>
<li>Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.</li>
</ul>
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly. 


Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM</div>

ClinLab Solutions Group

<div>
 
 
 Job Description:
 
 
 
 The Surgery Scheduler / Patient Care Coordinator schedules all surgical procedures and assures that all of the appropriate clinical and insurance coding information is collected for the surgery schedule. They will request to schedule procedures from physician offices and schedule the procedure according to established guidelines. They will provide accurate information so that all department may view daily and maintains open communication with hospital department and physician offices regarding schedule changes. They will act as a central key administrative assistant who will rotate and fulfill administrative duties, dependent on the needs and requirements of the clinic. They will provide coordination of care, continuity, follow-up, and support for the patients and their families. Duties are anticipated to change daily.
 
 
 
 
 
 Essential Functions:
 
 
 
 
 The following reflects management&rsquo;s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
 
 
 <ul>
 <li>
 Schedules surgery procedures using OncoEMR.
 </li>
 <li>
 Answers the phones in a professional and courteous manner.
 </li>
 <li>
 Completes daily surgical schedule.
 </li>
 <li>
 Assures appropriate coordination with other hospital departments when special surgical needs occur.
 </li>
 <li>
 Publishes an accurate daily call list and forwards to staffing department
 </li>
 </ul>
 
 
 <ul>
 <li>
 
 Surgery
 
 </li>
 <li>
 Sending Orders to NMS to obtain authorization.
 </li>
 <li>
 Calls patient provides surgery/ pre-op /post-op instructions.
 </li>
 <li>
 Once the authorization is obtained NMS notifies coordinator and will coordinate with hospital for surgery date.
 </li>
 <li>
 Coordinate and assist the surgeon.
 </li>
 <li>
 Adds to surgery calendar.
 </li>
 <li>
 Calls patient with the date of surgery and schedule their post-op appointment.
 </li>
 </ul>
 
 
 <ul>
 <li>
 
 Patient Care Coordinator
 
 </li>
 <li>
 Conduct incoming/outgoing calls to patients in response to new patient referrals, in a professional and courteous demeanor.
 </li>
 <li>
 Assist patients with the completion of all necessary intake paperwork.
 </li>
 <li>
 Create new patient charts using the practice management and EMR system.
 </li>
 <li>
 Obtain all necessary demographic and insurance information.
 </li>
 <li>
 Conduct insurance checks prior to scheduling a patient to ensure in-network eligibility.
 </li>
 <li>
 Assign and schedule new patients according to practice referral guidelines.
 </li>
 <li>
 Request and retrieve all records from outside physicians and hospitals that pertain to the first appointment.
 </li>
 <li>
 Maintain accurate daily records of new patient tracking for administrative team.
 </li>
 <li>
 Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
 </li>
 <li>
 Contribute to a team effort by communicating effectively with other departments, as needed.
 </li>
 <li>
 Maintain daily operations of the office by following standard policies and procedures.
 </li>
 <li>
 Assist patients by providing translation services, as required.
 </li>
 </ul>
 
 
 <ul>
 <li>
 
 Radiology
 
 </li>
 <li>
 Receives the orders from the Provider.
 </li>
 <li>
 Sends to NMS for Auth approval.
 </li>
 <li>
 NMS send back when approved or denied.
 </li>
 <li>
 Fax orders and auth to imaging center.
 </li>
 <li>
 Call patients to provide imaging center information.
 </li>
 </ul>
 
 
 
 
 Competencies:
 
 
 <ul>
 <li>
 Knowledge of computer/telephone support, preferably in the healthcare industry.
 </li>
 <li>
 Strong customer service background, preferably in a healthcare setting.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Competence with computer processing functions and other standard office equipment
 </li>
 <li>
 Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
 </li>
 <li>
 Ability to manage and prioritize multiple tasks.
 </li>
 <li>
 Ability to resolve customer issues calmly and professionally with diplomacy and tact.
 </li>
 <li>
 Ability to work independently with minimal supervision.
 </li>
 <li>
 Strong organizational skills.
 </li>
 </ul>
 
 
 
 
 Additional Requirements:
 
 
 <ul>
 <li>
 Great Customer Service Skills.
 </li>
 <li>
 Previous Oncology/Hematology experience preferred.
 </li>
 <li>
 Able to travel to satellite clinics when necessary
 </li>
 </ul>
 
 
</div>

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