patient service specialist

ForMotion

<div><div>About Us
ForMotion is a global network of Orthotic and Prosthetic Patient Care clinics, focused on providing world-class, compassionate care for patients with mobility challenges.
Our clinic is part of the ForMotion global network of Patient Care clinics owned by Embla Medical, which also owns &Ouml;ssur, a leading global provider of prosthetics and bracing and supports solutions; Fior &amp; Gentz, an innovative developer of neuro orthotics; and College Park, creators of custom-built prosthetic solutions for people of all activity levels.
We are dedicated to providing the best possible care to our patients to help them live Life Without Limitations.
</div><div><div>About the Role
The Patient Outreach Specialist plays a crucial role in enhancing patient experiences and driving business growth at ForMotion. This position requires a highly motivated individual with strong communication, organizational, and problem-solving skills. The ideal candidate will be responsible for providing exceptional customer care, managing patient onboarding, implementing DTC marketing strategies, and fostering strong relationships with both existing and potential patients .
What You&rsquo;ll Do
Patient Care : Provide superior customer service, proactively addressing issues and anticipating potential challenges.
Patient Onboarding: Develop and manage newly amputated patients, guiding them through the clinic onboarding process.
DTC Marketing: Implement Direct to Consumer marketing plans to attract and engage new patients.
Patient Relationship Management: Work closely with Business Development Managers to plan and organize patient meetings.
Lead Generation: Contact potential new patients referred by various sources, including outside leads, doctor's orders, and insurance information.
Customer Retention : Proactively reach out to existing patients to maintain engagement and address potential concerns.
Process Improvement : Utilize customer feedback to identify opportunities for process improvement and project development.
Customer Satisfaction: Research and implement strategies to enhance customer engagement and satisfaction.
Timely Response: Respond promptly to all voicemails, emails, and internal customer inquiries within four hours.
Team Support: Provide backup support to team members as needed.
Quality Assurance: Adhere to departmental standards for call resolution and minimize voicemail usage.
Who You Are
<ul><li>Bachelor&rsquo;s degree preferred
</li><li>Two years of inside sales: account management/relationship development
</li></ul>Why You&rsquo;ll Feel Good Working Here
We believe people do their best work when they feel good&mdash;personally and professionally. That&rsquo;s why we offer:
<ul><li>A culture rooted in trust, empathy, and Nordic-inspired flat hierarchies
</li><li>Tailored onboarding and a buddy system to help you feel at home from day one
</li><li>Continuous learning through e-learning, training, and language courses
</li><li>A &ldquo;you&rdquo; culture where everyone&mdash;from interns to executives&mdash;is treated with respect
</li><li>Competitive Compensation Packages
</li><li>Medical, Dental, and Vision Benefits
</li><li>401(k) Retirement Plan with employer matching contribution
</li><li>9 paid holidays
</li><li>13 vacation days, birthday and two (2) volunteer day
</li><li>8 sick days within your first year of employment
</li><li>Paid Parental Bonding
</li></ul></div></div>ForMotion is a global network of Orthotic &amp; Prosthetic patient care clinics providing exceptional care through award-winning mobility solutions and world-class healthcare professionals.
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job.
Embla Medical's equal opportunity policy prohibits all discrimination (based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical disability, mental disability, military service, pregnancy, child birth or related medical condition, actual or perceived sexual orientation, or any other consideration made unlawful by local laws around the world).
Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any employee of Embla Medical, including supervisors and co-workers.
</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Important Warning: Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information, such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official website .</div>

Patient Outreach Specialist

Mac Care

Job post summaryJob descriptionWe seek doctors and physicians to join our organization as Patient Outreach Specialists for night shift operations. The specialist will handle both inbound and outbound patient calls, providing essential communication and support regarding patient scheduling, insurance verification, and medical records management.Job Description:<ul><li>Answer phone calls, respond to email inquiries, or direct them to the appropriate department or person.</li><li>Communicate with patients to set up and schedule appointments.</li><li>Make appointment confirmation calls when necessary.</li><li>Collect, track, and input patient medical information into electronic health records (EHR).</li><li>Inquire about and process patient health insurance details.</li><li>Obtain prior authorization from insurance providers when required.</li><li>Verify insurance benefits by contacting providers via phone, email, or fax.</li><li>Collaborate with the internal office team and healthcare providers to ensure patients receive timely assistance and day-to-day tasks are completed effectively.</li><li>Ensure compliance with HIPAA regulations.</li></ul>Required Skills:<ul><li>Strong interpersonal, time management, and organizational skills.</li><li>Excellent verbal and written communication skills.</li><li>Efficient problem-solving abilities.</li><li>Proficiency in Electronic Medical Records (EMR) and Practice Management (PM) systems.</li><li>Strong knowledge of medical terminology and health insurance plans.</li><li>Previous experience in a medical office or as a virtual receptionist.</li><li>Proficiency with computer programs such as Microsoft Office.</li></ul>Qualifications:<ul><li>1-2 years of relevant experience.</li><li>Experience working with US campaigns and exposure to US clients is required.</li></ul>Note: This position requires night shift availability. Please apply only if you are comfortable with working night shifts.Benefits: 5 days job, Market Competitive Salary, Provident Fund, Medical Insurance (self, spouse and children), Fuel allowance and EOBIShift Time: 6pm to 3am PKSTJob Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In person

Wellstar Health System

<div>How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Night (United States of America)<h2 class="jobSectionHeader">
Job Summary:</h2>
Wellstar North Fulton Hospital has an opportunity for a Patient Access Specialist II ED Services - Full-Time Night Shift 
This job is typically the first point of contact for patients presenting to the Emergency Department and must ensure a pleasant experience for patients and visitors. Strictly follows EMTALA protocols prior to performing registration of emergency room patients. Gathers appropriate identification for patient and confirms all patient demographics to validate patient identity. Conducts intensive screening of all Medicare, Medicaid and managed care patients to identify network status and coordination of benefits. Obtains all necessary customer consents/attestations. 
Responds to customer requests and answers questions regarding various service and account information. Analyzes and rectifies customer concerns using established procedures. Uses computer to access and/or update customer records. 
Collects patient portions, verifies, and posts transactions. Follows established procedures for processing receipts, cash etc. Sorts and files various documents. Assists with general hospital information and directions to departments within and outside of the WHS facility. Establishes financial arrangements to reduce financial risk for WHS, helping to ensure that WellStar is reimbursed for its services. 
Is in good standing with all hospital policies including those related to attendance and staff development. Is a role model to all staff members, physicians, patients and visitors in guest relations. Demonstrates positive attitude about WellStar, staff and physicians. Actively participates in Quality Improvement processes in the employee respective department.<h2 class="jobSectionHeader"> 
Core Responsibilities and Essential Functions:</h2><div> 
Quality/ Safety 
<ul><li>Interviews each patient or representatives to obtain complete and accurate demographic, financial and insurance information.</li><li>Enters all patient information into the registration system.</li><li>Obtains all necessary signatures and is knowledgeable regarding any special forms that may be required by the patients third-party payer.</li><li>Reads physicians orders to determine the procedures requested and to instruct patients accordingly.</li><li>Escorts or arranges to have patient escorted to assigned room.</li><li>Makes corrections and updates patient account information in computer.</li><li>Obtains new medical record numbers for newborn admissions and other new patients.</li><li>Documents thorough explanatory notes on patient accounts, concerning any non-routine circumstances, clarifying special billing processes.</li><li>Maintains a working knowledge of available information system capabilities and performs all system applications that are required.</li><li>Understands and applies WHS philosophy and objectives, and PAS policies and procedures, as related to assigned duties. Understands the admission, outpatient and emergency registration process.</li><li>Maintains confidentiality of patient information, in accordance with WHS policy and HIPPA regulations.</li><li>Consistently demonstrates the ability to organize work, recognizes and establishes appropriate work priorities, and completes work in a productive manner, without creating backlogs.</li><li>Maintains proficiency in data entry skills.</li><li>Resolves errors and applicable Claim, DNB and Patient Work Queues.</li></ul>
Customer Service 
<ul><li>Greets all guest with a positive and professional attitude.</li><li>Receives patients valuables for safekeeping in the hospital safe.</li><li>Answers incoming phone calls and follows through with requests made.</li><li>Maintains courteous and cooperative working relationships with WHS management, patients, physicians, other professional contacts, and the general public. Demonstrates ability to tactfully handle difficult situations.</li><li>Presents a well-groomed and professional image in coordination with dept/ hospital dress codes.</li></ul>
Expected Performance, Behaviors and Results: 
<ul><li>The WellStar Experience (Must demonstrate a commitment to Service Excellence by):</li><li>Creating first impressions, memorable moments and impressions that fulfill the expressed and unexpressed wishes and needs of patients and family members.</li><li>Valuing patients and family members as partners in their care.</li><li>Having world-class processes in place.</li><li>Delivering high-touch care that is reliable, responsive and coordinated.</li><li>Focusing on constant innovation and creating improvements.</li><li>Celebrating our diversity with sensitivity and understanding.</li><li>Embracing the idea that we are all owners of our health system.</li></ul>
Budget/Financial 
<ul><li>Attempts to collect the estimated self-pay balance of all inpatient, outpatient and ER accounts, at the earliest possible collection control point.</li><li>Completes financial evaluation forms to document guarantors' income, expenses, assets and liabilities.</li><li>Identifies those patients without adequate insurance coverage. Makes personal contact with patient or guarantor to determine guarantor's ability to pay non-covered charges, as well as to determine potential eligibility for financial assistance programs (namely Medicaid).</li><li>Maintains a list of health care financial assistance programs and the eligibility requirements for each program. Refers patients/guarantors to sources of outside funding assistance, as needed.</li><li>Works efficiently and accurately within designated time frames to ensure a continuity of information and cash flow.</li><li>Documents concise and understandable notes regarding all self-pay account collection activity, as well as each patient or guarantor interaction. Documents all efforts to collect patient account balances, other self-pay collection activities and referrals to Medicaid.</li><li>Coordinates financial counseling activities with PAS Financial Counselor, Registration, Utilization Review, Nursing, Social Services, and Patient Financial Services.</li><li>Verifies insurance coverage and benefits.</li><li>Exceeds monthly quota on a consistent basis. Formally reports results of self-pay collection activity to direct supervisor, on a daily basis or according to policy. Provides feedback to PAS management concerning self-pay collection and data integrity issues.</li><li>Responsible for completion of appropriate error/issues in WorkQueues.</li><li>Identifies and resolves Payor Denials as indicated.</li></ul>
General 
<ul><li>Observes work hours and provides proper notice of absences, tardies work schedule changes.</li><li>Attends select departmental meetings at the request of WHS Management.</li><li>Completes monthly, quarterly, and annual mandatory training as required.</li><li>Performs other duties as assigned.</li></ul>
PAS II Team members serve as preceptors and mentors and as such must: 
<ul><li>Maintain a based on individual QA audit /or as reported by Epic (min. of 10 accounts) registration accuracy rate or higher in the past 12 months.</li><li>Maintain minimum productivity requirements.</li><li>Has no corrective disciplinary action during the past twelve (12) months.</li><li>Willing and able to function as a preceptor in the orientation of new patient access personnel and students.</li><li>Maintain required certifications by obtaining necessary CEUs and submitting timely to certifying board.</li></ul>
Performs other duties as assigned 
Complies with all WellStar Health System policies, standards of work, and code of conduct.</div><h2 class="jobSectionHeader"> 
Required Minimum Education:</h2><ul><li>
High School Diploma General or GED General or Associates Other-Preferred</li></ul><h2 class="jobSectionHeader"> 
Required Minimum License(s) and Certification(s):</h2> 
All certifications are required upon hire unless otherwise stated.<ul><li>
CHAA - Cert Healthcare Access Assoc or CPAR - Certified Patient Account Rep or CRCR - Certified Revenue Cycle Rep or CRCR-P - Certified Revenue Cycle Rep - Provisional (90 Days) within 120 Days</li></ul><h2 class="jobSectionHeader">
Additional License(s) and Certification(s):</h2><h2 class="jobSectionHeader"> 
Required Minimum Experience:</h2> 
Minimum 1 year experience in healthcare, or institutional work setting Required and 
Epic experience Preferred<h2 class="jobSectionHeader"> 
Required Minimum Skills:</h2> 
Computer/data entry experience. 
Ability to communicate with various members of the healthcare team. 
Effective communication skills (both written and verbal), attention to detail, self-directed and a positive attitude are essential. 
Effective problem solving and critical thinking skills. 
Working knowledge of patient registration systems and intermediate Microsoft Office Suite are preferred.
Join us and discover the support to do more meaningful work&mdash;and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.</div>

Patient Access Specialist II ED Services - Full-Time Night Shift

St. Charles Health System

Pay range: $20.88 - $27.14 hourly, varies on experience.Family Care Clinic - LaPine, Oregon
 
ST. CHARLES HEALTH SYSTEM
 JOB DESCRIPTION
 
TITLE: Patient Service Representative 1
 REPORTS TO POSITION: Clinic Supervisor/Manager
 DEPARTMENT: St. Charles Medical Group
 DATE LAST REVIEWED: January 2025
 
OUR VISION: Creating America’s healthiest community, together
 
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
 
OUR VALUES: Accountability, Caring and Teamwork
 
DEPARTMENTAL SUMMARY: The Patient Service Representative (PSR) position is staffed throughout all St Charles Health System ambulatory outpatient service lines and specialties, located throughout the Central Oregon tri-county area.
 
POSITION OVERVIEW: The Patient Service Representative acts as liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in administrative tasks. PSRs collaborate with clinical staff to ensure we are providing our community with comprehensive and compassionate health care.
 
This position does not directly manage any other caregivers.
 
ESSENTIAL FUNCTIONS AND DUTIES: 
Patient Scheduling
 
<ul>
<li>Accurately schedules appointments based on department scheduling guidelines, maximizing patient access and provider utilization.</li>
<li>Uses electronic health system to maintain department appointment requests, waitlist and follow up reports.</li>
</ul>
Pre-Arrival and Financial Clearance
 
<ul>
<li>Performs real time eligibility (RTE) for insurance benefits.</li>
<li>Uses RTE information to accurately route scheduling requests or schedule appointments.</li>
<li>Ensures authorization is linked to all appointments at the time of check in.</li>
<li>Reconciles daily schedules with appointment reports.</li>
<li>Responsible for addressing registration related work queue items that require resolution prior to encounter closure.</li>
</ul>
Patient Registration
 
<ul>
<li>Responsible for accurately recording patient demographics, insurance and billing information at the time of scheduling, check in, and check out.</li>
<li>Courteously and confidently requests appropriate patient payments from patients/guardians. Accurately process all payment types (copays, co-insurance, prepayment, deductible, self-pay balances) and completes daily deposits and batch reports.</li>
<li>At the time of check out, provides patient with printed After Visit Summary upon request, schedules follow up visits as needed, collects any copay that remains due for the day’s services.</li>
</ul>
Clinic Daily Operations
 
<ul>
<li>Maintains patient access related departmental files, programs and lists.</li>
<li>Performs daily readiness activities such as turning on computers, equipment, kiosks, readying patient waiting areas and check in areas, ensuring supplies are fully stocked.</li>
<li>Assists with processing and resolving incoming and outgoing electronic and telephone messages, worklist entries and basic work queue items within the electronic health record in accordance with established protocols.</li>
<li>Responsible for entry level support and knowledge of document collection and distribution, locating and distributing patient documents and information to appropriate staff members.</li>
<li>Faxing, scanning, indexing medical records into document management system.</li>
<li>Opening and distributing incoming communications (mail, paper and electronic faxes).</li>
</ul>
Customer Service
 
<ul>
<li>Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.</li>
<li>Supports the vision, mission, and values of the organization in all respects.</li>
<li>Provides direction and assistance to patients as needed.</li>
<li>Faciltates scheduling of, or arranges for interpretive services for patients as needed.</li>
<li>Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.</li>
<li>Provides and maintains a safe environment for caregivers, patients, and guests.</li>
<li>Supports the onboarding process of new caregivers to the department.</li>
<li>Conducts all activities with the highest standards of professionalism and confidentiality.</li>
<li>Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.</li>
<li>May perform additional duties of similar complexity within the organization, as required or assigned.</li>
</ul>
EDUCATION: 
Required: High school diploma or GED.
 Preferred: N/A
 
LICENSURE/CERTIFICATION/REGISTRATION: 
Required: Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites.
 Preferred: N/A
 
EXPERIENCE: 
Required: N/A
 Preferred: One year of clerical support in a healthcare setting or related experience. Basic medical terminology.
 
PERSONAL PROTECTIVE EQUIPMENT: 
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
 
ADDITIONAL POSITION INFORMATION: 
Communication/Interpersonal
 Ability to work as part of a Care Team with providers and clinical staff.
 Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System.
 Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees.
 Strong team working and collaborative skills.
 
Organizational
 Ability to multi-task and work independently.
 Attention to detail.
 Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.
 
Mathematical Skills: 
Performs basic math (add, subtract, multiply and divide) calculations.
 Performs intermediate to advanced math (analysis, statistics, significant data, or number manipulation).
 
Language Skills: 
Read, write, speak, and understand English.
 
Computer
 Basic to intermediate ability and experience in computer applications, specifically electronic medical records system, and MS Office.
 
PHYSICAL REQUIREMENTS: 
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.
 Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.
 Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
 Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.
 Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.
 Exposure to Elemental Factors
 Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
 Blood-Borne Pathogen (BBP) Exposure Category
 No Risk for Exposure to BBP
 
.
 
Schedule Weekly Hours: 
40
 
Caregiver Type: 
Regular
 
Shift: 
First Shift (United States of America)
 
Is Exempt Position?
 No
 
Job Family: 
REPRESENTATIVE
 
Scheduled Days of the Week: 
As Scheduled (may include weekends and holidays)
 
Shift Start& End Time: 
0730-1800

Patient Service Representative

ALFA Medical Investment Fund

Position: International Patient Care Representative Location: &#350;i&#351;li, IstanbulAbout DentSpa ClinicFounded in 2018, DentSpa Clinic has quickly become a leading name in Turkey&rsquo;s dental tourism sector, welcoming patients from all around the world. Our team of 200+ professionals represents over 13 nationalities and speaks 7 languages. We pride ourselves on combining medical excellence with a smooth, patient-focused journey.Position Overview: We are looking for a detail-oriented and compassionate International Patient Care Representative to join our planning team. This position focuses on organizing and tracking treatment plans, managing communication with patients after their procedures, and ensuring they receive continuous support and follow-up once they return home.Responsibilities:<ul><li>Assist in tracking international patients&rsquo; treatment timelines and case progress.</li><li>Communicate with patients post-treatment to ensure satisfaction and provide aftercare guidance.</li><li>Prepare and update treatment reports and patient records accurately.</li><li>Support in addressing patient concerns and ensuring smooth communication during the aftercare period.</li></ul>Requirements:<ul><li>Languages: Fluency in English and French (both written and spoken) is mandatory.</li><li>Education: Bachelor&rsquo;s degree in a related field.</li><li>Experience: At least 1 year of experience in an international environment, preferably in the medical, hospitality, or customer service sectors.</li><li>Excellent communication, organization, and time management skills.</li><li>Patient-centered mindset and attention to detail.</li></ul>What We Offer<ul><li>Paid annual leave and Multinet meal allowance</li><li>Employee and family discounts on dental treatments</li><li>Ongoing professional development and training provided by dentists and sales leaders</li><li>Language and career growth support sponsored by the company</li><li>A collaborative, multicultural environment that encourages initiative and personal growth</li></ul>Working Hours: Monday to Friday, 10:00 &ndash; 19:00 Saturday: Remote (after completing the probationary period)Apply now and help us create confident smiles across the globe.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Ba&#351;vuru Sorular&#305;:<ul><li>Please state your salary expectation.</li><li>Are you both fluent in English and French?</li><li>Can you commute to &#350;i&#351;li/Mecidiyek&ouml;y?</li><li>Do you have both residence permit and registered adress to stay in Turkey?</li></ul>

International Patient Care Specialist

NMC healthcare LLC

<h2>Job Description</h2><ol type="1"><li>DUTIES AND RESPONSIBILITIESTake care of the patients from the time they call till they finish their medical checkup and go back. Advocates patients’ and their families’ rights and responsibilities, confidentiality, information and education. Develop and maintain the feedback/complaint procedure for customers to use and receive redressal. Visit inpatient ward patients on daily basis. Should be capable of solving problems, effective communication strategies and conflict resolution. Communicate all information to front office personnel and Physicians regarding Patient. Greets patient or/and their family and find out the nature of their service requirement clearly over phone. Depending on the same block appointments with the concerned specialists/consultants so that the Customer will not have any hassle in completing their hospital visit. Provide information to assist patient or refer them to appropriate contacts, either in the organization or elsewhere as per the Physicians directions. Expedite flow of visitors/patients and ensure that each person receives outstanding  customer service by providing a friendly environment. Provide information about medical insurance coverage to patients. Keeps accurate records of discussions or correspondence with customers. Write reports analyzing the quality of customer service. Performs other related duties incidental to the work described herein as and when assigned by the higher authorities. Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements. Work accordance with the documented OSH procedures and instructions, specific responsibilities. Be familiar with emergency and evacuation procedures. Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports. Comply with Waste management procedures and policies. Attend applicable OSH/Infection control training programs, mock drills and awareness programs. Use of appropriate personal protective equipment and safety systems. To follow appropriate international guidelines, DHA regulations & Joint Commission International norms while treating or managing patients as well as while discharging their professional duties. </li></ol>

Patient Service Executive

UCHealth

<div>Location: UCHealth UCHlth Urg Care Garden of Gods, US:CO:Colorado Springs 
 
Department: UCHlthMG S Garden Urgent Care 
 
FTE: Part Time, 0.6, 24.00 hours per pay period (2 weeks) 
 
Shift: Days
 
 
Pay: $19.67 - $25.57 / hour. Pay is dependent on applicant's relevant experience 
 
Summary: 
Performs receptionist, registration, and clerical duties associated with registering patient for services. 
 
Responsibilities: 
<ul><li>
Meets with patient and/or patient's caregiver to exchange necessary information and documentation. Provides explanation of visit, instructions, and addresses concerns and questions.</li><li>
Communicates with referring provider's office, clinical department(s), and/or other appropriate personnel to exchange necessary information and determine schedule.</li><li>
Verifies insurance benefits and obtains pre-certification/authorization as necessary.</li><li>
Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up. Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.</li><li>
Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.</li></ul> 

Requirements: 
<ul><li>
BLS through the American Heart Association or the American Red Cross CPR for the Professional Rescuer with card in-hand before start date. BLS or CPR card must be good through sixty days of hire.</li></ul> 
We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives. 
 
UCHealth invests in its Workforce. 
 
UCHealth offers a Three Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of three years' employment. 
 
UCHealth offers their employees a competitive and comprehensive total rewards package (benefit eligibility is based off of FTE status): 
<ul><li>
Medical, dental and vision coverage including coverage for eligible dependents</li><li>
403(b) with employer matching contributions</li><li>
Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence; start your employment at UCHealth with PTO in your bank</li><li>
Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options</li><li>
Employer paid short term disability and long-term disability with buy-up coverage options</li><li>
Wellness benefits</li><li>
Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs</li><li>
Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year</li></ul> 
Loan Repayment: 
<ul><li>
UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.</li></ul> 
UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified. 
 
UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.
 
 
Who We Are (uchealth.org)</div>

Patient Access Specialist

Search 10000+ Patient service specialist jobs near you this November. New roles added regularly across leading industries. Apply today.

10000 patient service specialist jobs NEAR_ME

Patient Outreach Specialist

Patient Outreach Specialist

Patient Access Specialist II ED Services - Full-Time Night Shift

Patient Service Representative

International Patient Care Specialist

Patient Service Executive

Patient Access Specialist