payments specialist

Citi

<div>Engineer the future of global finance. At Citi, our Tech team doesn&rsquo;t just support finance &ndash; we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
The Applications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. 
 
Responsibilities:<ul><li>
The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.</li><li>
Maintains application systems that have completed the development stage and are running in the daily operations of the firm.</li><li>
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.</li><li>
Start of day checks, continuous monitoring, and regional handover.</li><li>
Perform same day risk reconciliations</li><li>
Develop and maintain technical support documentation.</li><li>
Identifies ways to maximize the potential of the applications used</li><li>
Assess risk and impact of production issues and escalate to business and technology management in a timely manner.</li><li>
Ensures that storage and archiving procedures are in place and functioning correctly</li><li>
Formulates and defines scope and objectives for complex application enhancements and problem resolution</li><li>
Reviews and develops application contingency planning to ensure availability to users.</li><li>
Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.</li><li>
Participate in application releases, from development, testing and deployment into production.</li><li>
Engages in post implementation analysis to ensure successful system design and functionality.</li><li>
Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.</li><li>
Ensures essential procedures are followed and helps to define operating standards and processes.</li><li>
Act as a liaison between users/traders, interfacing internal technology groups and vendors.</li><li>
Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.</li><li>
Acts as advisor or coach to new or lower level analysts.</li><li>
Provides evaluative judgment based on analysis of factual information in complicated and unique situations.</li><li>
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.</li><li>
Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.</li><li>
Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.</li><li>
Performs other duties and functions as assigned.</li><li>
Has the ability to operate with a limited level of direct supervision.
</li><li>Can exercise independence of judgement and autonomy.
</li><li>Acts as SME to senior stakeholders and /or other team members.</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul> 
Qualifications:<ul><li>
Proven experience in an Application Support role.</li><li>
Experience installing, configuring or supporting business applications.</li><li>
Experience with some programming languages and willingness/ability to learn.</li><li>
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization</li><li>
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.</li><li>
Demonstrated analytical skills</li><li>
Issue tracking and reporting using tools</li><li>
Knowledge/ experience of problem Management Tools.</li><li>
Good all-round technical skills</li><li>
Effectively share information with other support team members and with other technology teams</li><li>
Ability to plan and organize workload</li><li>
Consistently demonstrates clear and concise written and verbal communication skills</li><li>
Ability to communicate appropriately to relevant stakeholder</li></ul> 
Education:<ul><li>
Bachelor&rsquo;s/University degree or equivalent experience</li></ul>
Good hands-on experience on the following:<ul><li>
Unix , Shell/ Python scripting</li><li>
Oracle , Oracle Golden Gate and Mongo DB</li><li>
ITRS Geneos ,AppDynamics , ELK and Grafana</li><li>
KAFKA, TIBCO EMS</li><li>
Open shift Platform</li><li>
ITIL Concepts</li></ul>
-
Job Family Group:
Technology
-
Job Family:
Applications Support
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Applications Senior Support Payments Specialist

Checkout.com

<div>Company Description
We&rsquo;re Checkout.com &ndash; you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.
Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.
With 19 offices spanning six continents, we feel at home everywhere &ndash; but London is our HQ. Wherever our people work their magic, they&rsquo;re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn&rsquo;t just another job; it&rsquo;s a career-defining opportunity to build the future of fintech.
Job Description
Checkout.com is seeking a talented Senior Scheme Relationship Specialist to join the adventure and support our rapid growth and expansion in MENA. 
Your main responsibility will be to manage and grow our partnership with card networks such as Visa and Mastercard, acquiring banks, and other payment providers. You will contribute to the development and execution of our strategy for such partnerships. 
Reporting to the Head of Financial Partnerships - MENA, the successful candidate will be able to handle multiple projects and partnerships autonomously, have sufficient payments knowledge and experience to do so, and have a hands-on approach necessary in a fast growing start-up like ours. This is a great opportunity to contribute, learn and grow working on a broad range of projects in building a world-class payments infrastructure.
What You Will Be Doing<ul><li>
Manage and grow card network and APM partnerships to develop and deliver payment solutions for merchants.</li><li>
Drive expansion projects as required across geographies and payments methods in collaboration with wider team</li><li>
Negotiate the most favorable operational and commercial outcomes for Checkout.com while balancing internal and external stakeholders</li><li>
Ensure existing processes are followed and deliverables are met by both sides in a partnership. Design and develop new processes to scale those partnerships for growth, efficiency and performance improvement.</li><li>
Collaborate effectively with various functions in the partner organization such as relationship management, business development, risk, compliance, product and operations across all levels.</li><li>
Develop and execute a best-in-class partnership management model. Be the single point of contact internally and externally for assigned partnerships.
</li><li>Use payments industry knowledge and experience to develop and execute strategies to support our growth with new products, services and market segments through partnerships.</li><li>
Craft and implement win-win commercial agreements and go-to-market strategies with payment partners.</li><li>
Leverage knowledge about the payments industry and partners&rsquo; capabilities to act as subject matter experts for internal teams.</li></ul>
Qualifications<ul><li>
At least 3 years experience in payments.
</li><li>Direct experience in payment processing, acquiring, or managing payment partnerships.</li><li>
Proficient in payments knowledge, with the ability to problem solve or identify potential blockers within the payment flow and communicate these problems effectively to the wider teams.</li><li>
Experience working with card networks or PSPs for acquiring payment transactions is a strong plus.</li><li>
A mix of operations, project management, and relationship management skill set.</li><li>
A strong sense of ownership to deliver business results with a focus on managing partner relationships.</li><li>
Strong collaborator and communicator with the ability to influence stakeholders across organizations internally and externally.</li><li>
Data-driven, analytical and strategic in problem solving issues and identifying opportunities to drive growth and efficiency.</li><li>
Comfortable working across time zones and cultures in a globally distributed team.</li></ul>
Bring all of you to work
We create the conditions for high performers to thrive &ndash; through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you&rsquo;ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It&rsquo;s a place where ambition gets met with opportunity &ndash; and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you&rsquo;re ready to grow and make a difference, you&rsquo;ll be right at home here.
It&rsquo;s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. 
Life at Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it&rsquo;s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram</div>

Senior Specialist, Scheme Relationships

CoalMantra Pvt Ltd

Senior Accountant &ndash; Banking &amp; Finance (LC Payments)Job Description:* Manage and oversee Letter of Credit (LC) transactions, including opening, amendment, negotiation, and closure.* Coordinate with banks, suppliers, and internal teams for timely processing of LC payments.* Ensure compliance with banking regulations, UCP 600, and company policies related to trade finance.* Prepare and verify LC documentation, invoices, shipping documents, and bank charges.* Monitor LC limits, maturity dates, and payment schedules to avoid delays or penalties.* Reconcile bank statements, LC accounts, and trade finance entries in books of accounts.* Handle import/export finance accounting, including usance and sight LCs.* Support monthly, quarterly, and annual financial closing related to banking and LC transactions.* Liaise with auditors and banks for LC confirmations and financial audits.* Maintain accurate records and MIS reports for LC exposure, utilization, and outstanding payments.Key Skills:* Strong knowledge of Trade Finance &amp; LC Operations* Banking Coordination &amp; Documentation* Financial Reconciliation &amp; Compliance* Import&ndash;Export Accounting* ERP / Accounting SoftwareJob Types: Full-time, PermanentPay: ₹25,000.00 - ₹30,000.00 per monthWork Location: In person

Senior Accountant

Acesoft Labs (India) Pvt Ltd

•	Adherence to RERA (Real Estate Regulatory Agency) guidelines by ensuring compliance to laws issued by land department. To gain a higher internal control while reducing risk potential fraud, additionally ensure that unit minimizes risk for all internal processes. •	To be responsible for feed back to business partners on any issues related to payments. •	To work closely with business partners and make sure that there are no communications gaps in the implementation of policies / procedures. Key Result Areas •	To prepare all types of payments from Trust A/C’s & ensure that all payments have been processed as per RERA guidelines and SOP. •	To ensure that all Trust and Retention accounts are under account security level code in system. •	To ensure that Bank Guarantees are tracked with proper intimation to developer on expiry of same. •	To ensure Retention recovery & all changes report are checked & filled on daily basis. •	To ensure recover monthly charges & MER circulations. •	Ensuring implementation of approved procedures & policies in the unit for achieving acceptable Audit Rating. •	To assist in finding out automation opportunities to enhance the process. •	To assist in designing /improve operational processes & implement new processes, system enhancement to improve staff productivity, enhance accuracy, reduce repetitions and processing time, and eliminate non-value added activities and increase output quality. •	Controlling errors (if any) and finding out corrective actions for its non repetition. •	To ensure timely processing of all OPS transactions in trust & retention accounts.

Trust Operation Officer

NPCI International Payments Limited (NIPL)

<div>
 
 Engagement begins with an early-stage consultation to understand the partner&rsquo;s needs, resources and targeted timeframe. Conversations will continue as we co-design a solution with the partner, agreeing on scope, and timelines (solutioning). Close coordination with multiple stakeholders and teams internally will be required to develop, implement, and launch the agreed upon solution, so fundamental project management skill is key. The role holder will have end-to-end engagement responsibility for the cross-border solution designed as the onboarding lead, ensuring a successful launch.
 
 
 &bull;The role will be a key team member of the NIPL Implementation &amp; Commercialization group responsible for leading solution design client discussions for clients to offer cross-border acceptance, remittance and license model.
 
 
 &bull;The role will be to work closely with various teams across organizations to successfully develop solutions that support scale the business. As one of the most diverse roles at NIPL, you will excel at handling ambiguity and uncertainty. The ideal candidate should know what it is like to start something from scratch, grow it structurally and methodically.
 
 
 &bull;Collaborate with clients to understand their business challenges and serve as a technical advisor on cross border solutions and offered services.
 
 
 &bull;Analyze complex requirements and propose multiple viable solution options &amp; recommendations that meet client needs.
 
 
 &bull;In collaboration with other teams, manage overall client onboarding and implementation with clients through to support their program launch.
 
 
 &bull;Identify gaps and opportunities for solution completeness to help deliver best in class money movement solutions.
 
 
 &bull;Provide technical leadership and guidance to clients to help accelerate solution design and readiness to adopt new product platform features.
 
 
 &bull;Acquire deep understanding of API&rsquo;s (Card/Account/Wallet) and develop ability to explain complex API concepts to clients.
 
 
 &bull;Collaborate with cross-functional business, product, technology, client services &amp; other teams to drive best in class client solutions &amp; product offerings.
 
 
 &bull;Work closely with the sales &amp; account managers to plan and manage the client&rsquo;s integration strategy, schedule, and deadlines.
 
 
 &bull;Collaborate with the sales and account management teams to identify new business opportunities and develop technical proposals.
 
 
 &bull;Monitor and analyze the effectiveness of implemented solutions and make necessary adjustments to optimize the performance.
 
 
 &bull;Create presentations for internal approvals and external client facing discussions.
 
 
 &bull;Communicate effectively with clients and internal stakeholders at various levels (including executive leadership).
 
 
 &bull;Handholding customer right from Onboarding, integration with various internal systems and API&rsquo;s, certification to go-live. Essentially a go-to-person for a customer during the entire enablement journey.
 
 
 &bull;Manage requirement gathering, manage project schedules and participate in performance standards discussions.
 
 
 &bull;Create presentations, detailed solutioning document, user manual etc. supporting agreed scope of work.
 
 
 &bull;Create Test Case/Test Condition documents and Test specification documents.
 
 
 
 
 
 
 Skills &amp; Qualifications:
 
 
 
 &bull;Minimum of 7+ years in BFSI domain with a working experience of payments industry, its ecosystem and the various players involved in its value chain (acquirer, issuers, processors, networks, payment service providers, remitters).
 
 
 &bull;Experience in cross-border remittance operations, foreign exchange rates is a plus.
 
 
 &bull;Experience in software/technology with practical experience with systems analysis &amp; design techniques.
 
 
 &bull;Ability to manage client relationships, engaging in both business-level and technical solutioning discussions at various levels of the organization.
 
 
 &bull;Retail Banking, Central Banking, Forex, Card payments and payments systems like UPI, NEFT, RTGS, SWIFT, Reconciliation.
 
 
 &bull;The role requires a unique combination of product expertise, problem solving ability, flexibility with rapid changes, intellectual curiosity, and attention to detail.
 
 
 &bull;Proven ability to understand and dive deep into technical details when needed. Possess a unique combination of product expertise, problem solving ability, flexibility with rapid changes, intellectual curiosity, and attention to detail.
 
 
 &bull;Excellent problem-solving and data analysis skills with a strong emphasis on results.
 
 
 &bull;Strong team player, self-directed and able to work independently at coordinating cross functional activities, data collection, strong decision-making abilities to raise issues at appropriate times and work towards a shared goal.
 
 
 &bull;Critical thinker, strong organization skills, ability to create solutions that are well planned.
 
 
 &bull;Management Consulting experience beneficial but not necessary.
 
 
 &bull;Comfortable working closely with cross-functional teams.
 
 
 &bull;Excellent communication, storytelling, and presentation skills
 
 
 &bull;Open to travel within India and Internationally.
 
 
 &bull;Knowledge in building presentation decks, word proposals and excel.
 
 
 &bull;Top notch verbal &amp; written communication skills and influencing skills.
 
</div>

Lead / Senior Lead Product Solutioning

IG Group

<div>
 
 Job Title
 
 
 
 Payment Operations Analyst
 
 
 
 Job Description
 
 
 
 
 So, who are we?
 
 
 
 Hello, we&rsquo;re IG Group. No, not Instagram &ndash; though we're a pretty big deal ourselves. We&rsquo;re a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We&rsquo;ve snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences.
 
 
 We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they
 
 
 know and love.
 
 
 Did we mention we have offices in 18 countries? Yes, when you join IG Group, you'll have the chance to work across multiple brands, with people all over the world. Join us for an exciting future and let&rsquo;s innovate together!
 
 
 
 Your role in the Team
 
 
 
 You&rsquo;re upbeat and enthusiastic, and you have an open mind and a curious, can-do attitude which you will fit right into the team.
 
 
 You, like us, understand the importance of collaboration and are driven to be the best in what you do. As you will be part of a multi - functional team, you will work closely with other departments to ensure client's funding and withdrawals occur smoothly to and from their trading account.
 
 
 You will be proactive with any queries and requests from clients to ensure they are answered and ensure you maintain up to date with changes to regulations and new payment trends and to date with all things Payments at IG.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Accurate and efficient processing of deposits into IG in accordance with international and local compliance regulations
 </li>
 <li>
 Processing and release of withdrawals across IG&rsquo;s different payment methods such as Card, Bank and PayPal
 </li>
 <li>
 Regulation and enforcement of IG&rsquo;s strict anti-money laundering controls, including the verification of bank statement and payment methods
 </li>
 <li>
 Administration of IG&rsquo;s payment and banking portals to enable effective processing
 </li>
 <li>
 Problem-solve complex issues and errors to resolve payment queries
 </li>
 <li>
 Handling of daily reports, posting of bonuses/tax and audits
 </li>
 <li>
 Cross-departmental communication to facilitate effective handling of queries
 </li>
 <li>
 Participation in continuous improvement initiatives to optimise team performance.
 
 
 </li>
 </ul>
 
 Who we&rsquo;re looking for?
 
 
 
 You&rsquo;re curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. You&rsquo;re also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution. Here, you can try new ideas, and lead the way in creating inspiring experiences for our clients and everyone around you.
 
 
 We don&rsquo;t fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, let&rsquo;s raise the bar together.
 
 
 
 What You&rsquo;ll Need For This Role
 
 
 
 Although desirable you don't need a background in finance to apply. We'll provide on-the-job training and support to help ensure you quickly pick up the necessary knowledge and understanding.
 
 
 What You Will Need Is a Genuine Interest In Working In Financial Markets, Along With Motivation Levels As Impressive As Your Aptitude For Numbers And Attention To Detail &ndash; Plus
 
 
 <ul>
 <li>
 A degree-level education
 </li>
 <li>
 Fluency in English (verbal and written)
 </li>
 <li>
 Excellent interpersonal and communication skills
 </li>
 <li>
 Happy to commit to shift pattern that covers UK hours ( 12.30pm to 03:30am IST)
 </li>
 <li>
 The ability to work well under pressure
 </li>
 <li>
 To be able to establish rapport with people of all status and background
 </li>
 <li>
 A logical and analytical approach
 </li>
 <li>
 Very good organization and time management skills
 </li>
 <li>
 Literacy in MS Office
 </li>
 <li>
 Strong attention to detail.
 
 
 </li>
 </ul>
 
 How You&rsquo;ll Grow
 
 
 
 When you join IG Group, we want you to have more than a job &ndash; we want you to have a career. And you can. If you spot an opportunity, we want you to chase it. Stretch yourself, challenge your self-beliefs and go for the things you dream of. With internal and external learning opportunities, and the tools to help you skyrocket to success, we&rsquo;ll support you all the way.
 
 
 And these opportunities truly are endless because we have some bold targets. We plan to expand our global presence, increase revenue growth, and ultimately deliver the world&rsquo;s best trading experience. We&rsquo;d love to have you along for the ride.
 
 
 
 The perks
 
 
 
 <ul>
 <li>
 Flexible working hours &amp; hybrid working
 </li>
 <li>
 Home office equipment reimbursement
 </li>
 <li>
 Performance related Bonus
 </li>
 <li>
 Employee-led LGBTQ+, Women's, Black, and Parents &amp; Carers networks with an annual budget for organizing events &amp; projects that foster an open, diverse, and inclusive culture
 </li>
 <li>
 Career-focused and leadership training in-class and online, incl. unlimited access to LinkedIn Learning platform
 </li>
 <li>
 Well-being events as well as Employee Assistance Programme
 </li>
 <li>
 Contribution to gym memberships
 </li>
 <li>
 A day off on your birthday Two days volunteering leave per year
 </li>
 <li>
 A day off on your birthday
 </li>
 <li>
 Two days volunteering leave per year.
 
 
 </li>
 </ul>
 
 Where you&rsquo;ll work
 
 
 
 We follow a hybrid working model; we reckon it&rsquo;s the best of both worlds. This model also feeds into our secret ingredients for innovation: diversity, flexibility, and close connection. Plus, you&rsquo;ll be welcomed into a diverse and inclusive workforce with a lot of creative energy.
 
 
 Ask our employees what their favourite thing is about working at IG, and you&rsquo;ll hear an echo of &lsquo;our culture&rsquo;! That&rsquo;s because you can come to work as your authentic self. The things that make you, you &ndash; like your ethnicity, sexual orientation, faith, age, gender identity/expression or physical capacity &ndash; can bring a fresh perspective or new skill to our business.
 
 
 That&rsquo;s why we welcome people from various walks of life; and anyone who wants to help us realise our vision and strategy. So, if you&rsquo;re keen to connect with our values, and lead the charge on innovation, you know what to do.
 
 
 
 Apply now
 
 
 
 
 Number of openings
 
 
 
 1
</div>

Payment Operations Analyst

Abunayyan Holding

<div>
 
 
 Job Title: Product Specialist
 
 
 
 
 Industry: Abunayyan Trading Company
 
 
 
 
 Industry / Domain: Trading / Heavy Machinery / Industrial Equipment
 
 
 
 
 
 
 
 Role Purpose
 
 
 
 The Product Specialist is responsible for supporting the Machinery Sales Division through effective product administration, data analysis, coordination with internal departments, and supporting the sales team in achieving monthly and annual targets. The role ensures smooth product operations, accurate reporting, customer support, and efficient workflow across sales, procurement, logistics, and finance. With at least 7 years of relevant experience, the Product Specialist contributes to enhanced operational efficiency and business performance.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Business Administration (40%)
 
 
 <ul>
 <li>
 
 Manage clerical, administrative, and secretarial functions to support the Product and Sales teams
 
 .
 </li>
 <li>
 Follow up with sales representatives to collect full payments for reserved/sold units in alignment with monthly targets.
 </li>
 <li>
 Support KAMs, AKAMs, and the Product Manager in meeting monthly and annual business goals.
 </li>
 <li>
 Coordinate and arrange business travel, including hotel bookings and flight arrangements.
 </li>
 <li>
 Prepare official letters, memos, presentations, and documentation as required.
 </li>
 <li>
 Communicate regularly with Procurement, Purchasing, and Logistics departments to ensure smooth operations.
 </li>
 <li>
 Maintain and monitor monthly stock reports and update product availability.
 </li>
 <li>
 Coordinate demo unit planning, scheduling, and delivery to customers.
 </li>
 <li>
 Manage weekly collections and follow up on outstanding payments.
 </li>
 </ul>
 
 
 2. Data Analysis &amp; Problem Solving (30%)
 
 
 <ul>
 <li>
 
 Analyze monthly and yearly gross and net income figures and prepare graphical reports for management review.
 
 </li>
 <li>
 Support customer issue resolution by coordinating with relevant teams and ensuring customer satisfaction.
 </li>
 <li>
 Assist in identifying operational challenges and provide recommendations for continuous improvement.
 </li>
 </ul>
 
 
 3. Performance &amp; Team Coordination (30%)
 
 
 <ul>
 <li>
 
 Coordinate with the logistics team to plan, schedule, and supervise the loading and offloading of units.
 
 </li>
 <li>
 Support the Product Manager and Division Head in achieving performance targets.
 </li>
 <li>
 Maintain detailed logs of imported units, ensuring customs registration and documentation are consistently updated.
 </li>
 <li>
 Handle a variety of administrative tasks to ensure seamless departmental operations.
 </li>
 </ul>
 
 
 
 
 
 Experience Required:
 
 
 <ul>
 <li>
 Minimum
 
 7 years of experience
 
 in product support, administration, or a similar role within a trading or machinery-related business.
 </li>
 </ul>
 
 
 Education Required:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business Administration, Marketing, Industrial Engineering, or a related field.
 </li>
 </ul>
 
 
 Technical Skills
 
 
 <ul>
 <li>
 Strong communication and coordination skills
 </li>
 <li>
 Commercial awareness and negotiation skills
 </li>
 <li>
 Partner and supplier relationship management
 </li>
 <li>
 Product and service knowledge
 </li>
 <li>
 Data analysis and reporting
 </li>
 <li>
 Research and information gathering
 </li>
 <li>
 Risk &amp; compliance awareness
 </li>
 <li>
 Proficiency in documentation and record keeping
 </li>
 </ul>
</div>

Product Specialist

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