peer recovery coach

EAC Network

<div><div><div>Join Our Team as a <b>Peer Recovery Coach</b>!</div><br>
</div><div><div>Are you passionate about supporting the Behavioral Health &amp; Justice Involved<b> </b>Populations and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 80,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated Full Time<b> Peer Recovery Coach </b>to join the Brooklyn Collaborative Legal Engagement Addiction Response Program temporarily for 9 months (with the possibility of this being extended).</div></div><p>
</p><ul><li><div><b>Wage:</b> $33 per hour</div></li><li><div><b>
Schedule:</b> Monday through Friday 9am to 5pm - with the ability to work nights/weekends if necessary.</div></li><li><div><b>
Location:</b> 175 Remsen Street, 5th Floor in Brooklyn.</div></li><li><div><b>
Duration: </b>This role will be temporary for 9 months with the possibility of extension.</div></li></ul><p>
</p><div><div><b>What drives the core purpose of this job:</b></div></div><div><div>
The Peer Recovery Coach for the Brooklyn Collaborative Legal Engagement and Addiction Response (CLEAR) program is responsible for providing on-going culturally responsive and appropriate support for participants referred to the program by fostering positive relationships and connecting them to services in the community.
</div></div><p></p><div><div><b>What are the key Responsibilities:</b></div></div><ul><li><div>
Respond to precincts throughout Brooklyn to talk to prospective participants about the program and its benefits.
</div></li><li><div>Identify and facilitate emergency resources for participants.
</div></li><li><div>Encourage participants to visit with the program Case Manager and follow up with referrals to community-based support resources and other ancillary services.
</div></li><li><div>Meet with clients on an on-going, as needed basis on and off site and be available via email and cell phone for support, advice, and guidance.
</div></li><li><div>Provide a Naloxone kit and training to participants if needed.
</div></li><li><div>Participate in team meetings.
</div></li><li><div>Participate in regularly scheduled on-going trainings and supervision.
</div></li><li><div>Maintain client charts and notes, update after each interaction with client and have available for inspection by supervision at any time.
</div></li><li><div>Community outreach and liaising with criminal justice agencies such as court staff, police, parole/probation officers).</div></li><li><div>
Perform all other relevant duties as determined by supervision and EAC NETWORK administration.</div></li></ul><p>
</p><p></p><div><div><b>What key knowledge, skills, and abilities are required to excel in this role:</b></div></div><ul><li><div>
High School diploma or educational equivalent required.
</div></li><li><div>Certified Peer Recovery Coach Certification (CRPA) or training preferred.
</div></li><li><div>OASAS/OMH Peer Specialist Certification or peer specialist training such as Howie the Harp Peer Advocacy and Training Center Peer Specialist Program preferred.
</div></li><li><div>Must have good communication skills, both oral and written.
</div></li><li><div>Ability to work cooperatively with multiple agencies.
</div></li><li><div>Knowledge of target population and borough resources.
</div></li><li><div>Willing to travel throughout Brooklyn.
</div></li><li><div>Ability to work nights and weekends.
</div></li><li><div>Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, email and/or database software necessary to perform work assignments.
</div></li><li><div><b>Peer Recovery Coach must be local to the Brooklyn area in order to respond to emergency calls!
</b></div></li></ul><p></p><div><div><b>What We Offer:</b></div></div><ul><li><div>
Comprehensive Benefits Package: Medical, Dental, and Vision Insurance.</div></li><li><div>
At EAC Network, you will find more than just a job &ndash; you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered.
</div></li><li><div>Our commitment to wellness also earned us the 2024 Gold Healthy Workforce Designation from Cigna.</div></li></ul></div>

Peer Recovery Coach - Brooklyn CLEAR (Collaborative Legal Engagement Addiction Response)

Groups Recover Together

<div>Overview:<div></div><p><i><br>
Groups is a leading outpatient provider specializing in substance use disorder (SUD) treatment. We are committed to supporting underserved communities hit hardest by the opioid crisis. Since 2014, our local care teams have guided hundreds of thousands of individuals on their path to recovery, helping them reclaim their purpose and dignity through compassionate, collaborative care.</i></p><p><i>
Our evidence-based approach combines medication, group therapy, and personalized support, delivered online and in person by local providers. Founded on the belief that recovery extends beyond the traditional office visit, Groups helps members build a foundation for long-term recovery and the fulfilling lives they want and deserve.</i></p><p><i>
Together with our community partners, public agencies, and health plans, we are raising the bar in addiction health care&mdash;and we&rsquo;re just getting started.</i></p><div><b><i>
Groups is changing lives. Join us.</i></b></div><div></div><div><br>
The Recovery Support Coordinator at Groups is a vital member of the care team, working directly with members to provide recovery support services and coordinate care across clinical, social, and community settings. The Recovery Support Coordinator assists a defined panel of 160-180 members with Health-Related Social Needs (HRSN), treatment engagement, seamless care coordination, and overall member wellness throughout their recovery journey. Recovery support interventions are an integral part of our care model, driving positive member outcomes and engagement in treatment. This position reports to the Recovery Operations Supervisor and receives clinical supervision from the local clinical leadership team.</div><div></div><div><b><br>
Schedule:</b></div><p>
Monday 10-8Tuesday 10-8Wednesday 9-7 (work from home)Thursday 9-7<br>
<br>
<b>Pay:</b> $43,000 - $45,000</p>
Responsibilities:
<div><i>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</i></div><p><b>
Member Support &amp; Care Coordination</b></p><ul><li>
Collaborate with a multidisciplinary care team&mdash;including counselors, prescribers, and other cross-functional team members&mdash;to ensure the delivery of high-quality, member-centered care. This includes participation in regular interdisciplinary case conference meetings to drive care team decision making.</li><li>
Build trusted relationships with members to drive change and assist members in achieving their recovery goals through empathy, motivational interviewing, and the use of lived experience (where applicable).</li><li>
Assist members in identifying personal and treatment-related goals, providing individual coaching, coping skill support, and engagement in recovery activities.</li><li>
Support unengaged members to reengage in treatment services through intensive outreach interventions.</li><li>
Support new members by introducing them to the Groups care model and supporting them through the transition to care through outreach and engagement efforts.</li><li>
Provide in-person, virtual, and telephonic support based on member and regional needs.</li><li>
Maintain a shared caseload, collaborating with the care team to ensure coordinated service delivery and removal of barriers to care.</li><li>
Support the completion of care pathways for members who are in special populations (i.e. members at the highest risk of disengagement or a poor outcome).</li><li>
Link members to healthcare, behavioral health, social service, and community-based resources; follow up to confirm needs are met.</li><li>
Assist members in navigating practical systems such as insurance, pharmacy, housing, and transportation, empowering them to advocate for their own needs.</li><li>
Manage referrals, releases of information (ROIs), and other documentation to facilitate smooth transitions of care.</li><li>
Serve as a community connector and advocate, promoting recovery-positive language, reducing stigma, and fostering inclusion within community networks. Become an expert in local community resources and recovery networks.</li></ul><p><b>
Administrative &amp; Operational Support</b></p><ul><li>
Deliver outstanding customer service to members, visitors, and community partners.</li><li>
Maintain accurate, timely, and compliant documentation in the electronic health record (EHR).</li><li>
Support daily operations, including group facilitation logistics, scheduling assistance, office maintenance, and safety standards.</li><li>
Assist clinicians, providers, and members with treatment-related tasks, including prescription management, toxicology submissions, prescription coordination, appointment scheduling, and responding to member inquiries via various communication channels (phone, SMS, email, chat, etc.).</li><li>
Participate in weekly interdisciplinary team meetings and ongoing continuing education as required.</li></ul><div><b>
Other Duties &amp; Responsibilities</b> :</div><br>
<div></div><ul><li><ul><li>
Engage in community outreach activities and education, as necessary.</li></ul></li><li>
Perform other duties as assigned.</li></ul><p><b>
Knowledge, Skills, and Abilities</b><b>:</b></p><ul><li>
Strong interpersonal and communication skills, with the ability to build trust and motivate members in recovery.</li><li>
Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices.</li><li>
Ability to identify and navigate and connect members to appropriate community resources and support systems.</li><li>
Excellent organizational and time-management and problem-solving skills, with the ability to handle multiple priorities.</li><li>
Ability to maintain confidentiality, professional boundaries, and a high standard of ethics.</li><li>
Proficiency in G-Suite, email, electronic medical records, and other digital tools.</li><li>
Strong problem-solving skills and adaptability in a team-based environment.</li><li>
Commitment to Groups&rsquo; mission and values, including member-centered care and recovery support.</li><li>
Ability to work evenings or flexible hours as needed.</li></ul>
Qualifications:
<ul><li>High school diploma required; Associate&rsquo;s degree in Social Services, Human Services, Psychology, or related field preferred.</li><li>
Additional minimal educational requirements vary by state, and may include:</li></ul><ul><li>
Bachelor&rsquo;s degree in related field (Virginia and Tennessee)</li><li>
Associate&rsquo;s degree with one year experience; or MHRT/C or Community Health Worker certification (Maine)</li></ul><ul><li>
Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states, if applicable.</li><li>
Minimum of two (2) years&rsquo; experience in case management, care coordination, peer support, or a related field preferred; and experience working with individuals with substance use or mental health challenges preferred.</li><li>
Experience using Electronic Health Records (EHR).</li><li>
Reliable internet access (50M download / 10M upload) and strong WiFi if working remote.</li><li>
Must meet state-specific background screening and pre-employment requirements (which may include fingerprinting, drug testing, CPR/First Aid, or health screening).</li><li>
Valid driver&rsquo;s license and access to a vehicle (if role includes community travel).</li></ul></div>

Recovery Support Coordinator

<div>Overview:<div></div><p><i><br>
Groups is a leading outpatient provider specializing in substance use disorder (SUD) treatment. We are committed to supporting underserved communities hit hardest by the opioid crisis. Since 2014, our local care teams have guided hundreds of thousands of individuals on their path to recovery, helping them reclaim their purpose and dignity through compassionate, collaborative care.</i></p><p><i>
Our evidence-based approach combines medication, group therapy, and personalized support, delivered online and in person by local providers. Founded on the belief that recovery extends beyond the traditional office visit, Groups helps members build a foundation for long-term recovery and the fulfilling lives they want and deserve.</i></p><p><i>
Together with our community partners, public agencies, and health plans, we are raising the bar in addiction health care&mdash;and we&rsquo;re just getting started.</i></p><div><b><i>
Groups is changing lives. Join us.</i></b></div><div></div><div><br>
The Recovery Support Coordinator at Groups is a vital member of the care team, working directly with members to provide recovery support services and coordinate care across clinical, social, and community settings. The Recovery Support Coordinator assists a defined panel of 160-180 members with Health-Related Social Needs (HRSN), treatment engagement, seamless care coordination, and overall member wellness throughout their recovery journey. Recovery support interventions are an integral part of our care model, driving positive member outcomes and engagement in treatment. This position reports to the Recovery Operations Supervisor and receives clinical supervision from the local clinical leadership team.</div><div></div><div><b><br>
Salary Range:</b> $43,000 - $50,000</div><p><b>
Schedule:</b> Monday: 9:00am - 8:00pm, Tuesday 9:30am - 7:30pm, Wednesday 7:30am - 5:30pm, Thursday 9:00am - 6:00pm</p>
Responsibilities:
<div><i>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</i></div><p><b>
Member Support &amp; Care Coordination</b></p><ul><li>
Collaborate with a multidisciplinary care team&mdash;including counselors, prescribers, and other cross-functional team members&mdash;to ensure the delivery of high-quality, member-centered care. This includes participation in regular interdisciplinary case conference meetings to drive care team decision making.</li><li>
Build trusted relationships with members to drive change and assist members in achieving their recovery goals through empathy, motivational interviewing, and the use of lived experience (where applicable).</li><li>
Assist members in identifying personal and treatment-related goals, providing individual coaching, coping skill support, and engagement in recovery activities.</li><li>
Support unengaged members to reengage in treatment services through intensive outreach interventions.</li><li>
Support new members by introducing them to the Groups care model and supporting them through the transition to care through outreach and engagement efforts.</li><li>
Provide in-person, virtual, and telephonic support based on member and regional needs.</li><li>
Maintain a shared caseload, collaborating with the care team to ensure coordinated service delivery and removal of barriers to care.</li><li>
Support the completion of care pathways for members who are in special populations (i.e. members at the highest risk of disengagement or a poor outcome).</li><li>
Link members to healthcare, behavioral health, social service, and community-based resources; follow up to confirm needs are met.</li><li>
Assist members in navigating practical systems such as insurance, pharmacy, housing, and transportation, empowering them to advocate for their own needs.</li><li>
Manage referrals, releases of information (ROIs), and other documentation to facilitate smooth transitions of care.</li><li>
Serve as a community connector and advocate, promoting recovery-positive language, reducing stigma, and fostering inclusion within community networks. Become an expert in local community resources and recovery networks.</li></ul><p><b><br>
Administrative &amp; Operational Support</b></p><ul><li>
Deliver outstanding customer service to members, visitors, and community partners.</li><li>
Maintain accurate, timely, and compliant documentation in the electronic health record (EHR).</li><li>
Support daily operations, including group facilitation logistics, scheduling assistance, office maintenance, and safety standards.</li><li>
Assist clinicians, providers, and members with treatment-related tasks, including prescription management, toxicology submissions, prescription coordination, appointment scheduling, and responding to member inquiries via various communication channels (phone, SMS, email, chat, etc.).</li><li>
Participate in weekly interdisciplinary team meetings and ongoing continuing education as required.</li></ul><div><b>
Other Duties &amp; Responsibilities</b> :</div><br>
<div></div><ul><li><ul><li>
Engage in community outreach activities and education, as necessary.</li></ul></li><li>
Perform other duties as assigned.</li></ul><p><b>
Knowledge, Skills, and Abilities</b><b>:</b></p><ul><li>
Strong interpersonal and communication skills, with the ability to build trust and motivate members in recovery.</li><li>
Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices.</li><li>
Ability to identify and navigate and connect members to appropriate community resources and support systems.</li><li>
Excellent organizational and time-management and problem-solving skills, with the ability to handle multiple priorities.</li><li>
Ability to maintain confidentiality, professional boundaries, and a high standard of ethics.</li><li>
Proficiency in G-Suite, email, electronic medical records, and other digital tools.</li><li>
Strong problem-solving skills and adaptability in a team-based environment.</li><li>
Commitment to Groups&rsquo; mission and values, including member-centered care and recovery support.</li><li>
Ability to work evenings or flexible hours as needed.</li></ul>
Qualifications:
<ul><li>Salary range: $43,000-$50,000/ year *Based on experience, and education<br>
Schedule:</li><li>
High school diploma required; Associate&rsquo;s degree in Social Services, Human Services, Psychology, or related field preferred.</li></ul><ul><li>
Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states, if applicable.</li><li>
Minimum of two (2) years&rsquo; experience in case management, care coordination, peer support, or a related field preferred; and experience working with individuals with substance use or mental health challenges preferred.</li><li>
Experience using Electronic Health Records (EHR).</li><li>
Reliable internet access (50M download / 10M upload) and strong WiFi if working remote.</li><li>
Must meet state-specific background screening and pre-employment requirements (which may include fingerprinting, drug testing, CPR/First Aid, or health screening).</li><li>
Valid driver&rsquo;s license and access to a vehicle (if role includes community travel).</li></ul></div>

Recovery Support Coordinator - Indiana

<div>Overview:<div></div><p><i><br>
Groups is a leading outpatient provider specializing in substance use disorder (SUD) treatment. We are committed to supporting underserved communities hit hardest by the opioid crisis. Since 2014, our local care teams have guided hundreds of thousands of individuals on their path to recovery, helping them reclaim their purpose and dignity through compassionate, collaborative care.</i></p><p><i>
Our evidence-based approach combines medication, group therapy, and personalized support, delivered online and in person by local providers. Founded on the belief that recovery extends beyond the traditional office visit, Groups helps members build a foundation for long-term recovery and the fulfilling lives they want and deserve.</i></p><p><i>
Together with our community partners, public agencies, and health plans, we are raising the bar in addiction health care&mdash;and we&rsquo;re just getting started.</i></p><div><b><i>
Groups is changing lives. Join us.</i></b></div><div></div><div><br>
The Recovery Support Coordinator at Groups is a vital member of the care team, working directly with members to provide recovery support services and coordinate care across clinical, social, and community settings. The Recovery Support Coordinator assists a defined panel of 160-180 members with Health-Related Social Needs (HRSN), treatment engagement, seamless care coordination, and overall member wellness throughout their recovery journey. Recovery support interventions are an integral part of our care model, driving positive member outcomes and engagement in treatment. This position reports to the Recovery Operations Supervisor and receives clinical supervision from the local clinical leadership team.</div><div></div><div><b><br>
Compensation:</b> $43,000 - $50,000</div><div></div><div><b><br>
Schedule:</b> Mon: 9am - 7pm
<br>
Tue: 9:30am - 7:30pm<br>
Wed: 9am - 8pm<br>
Thur: 10am - 7pm - (work from home)</div>
Responsibilities:
<div><i>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</i></div><p><b>
Member Support &amp; Care Coordination</b></p><ul><li>
Collaborate with a multidisciplinary care team&mdash;including counselors, prescribers, and other cross-functional team members&mdash;to ensure the delivery of high-quality, member-centered care. This includes participation in regular interdisciplinary case conference meetings to drive care team decision making.</li><li>
Build trusted relationships with members to drive change and assist members in achieving their recovery goals through empathy, motivational interviewing, and the use of lived experience (where applicable).</li><li>
Assist members in identifying personal and treatment-related goals, providing individual coaching, coping skill support, and engagement in recovery activities.</li><li>
Support unengaged members to reengage in treatment services through intensive outreach interventions.</li><li>
Support new members by introducing them to the Groups care model and supporting them through the transition to care through outreach and engagement efforts.</li><li>
Provide in-person, virtual, and telephonic support based on member and regional needs.</li><li>
Maintain a shared caseload, collaborating with the care team to ensure coordinated service delivery and removal of barriers to care.</li><li>
Support the completion of care pathways for members who are in special populations (i.e. members at the highest risk of disengagement or a poor outcome).</li><li>
Link members to healthcare, behavioral health, social service, and community-based resources; follow up to confirm needs are met.</li><li>
Assist members in navigating practical systems such as insurance, pharmacy, housing, and transportation, empowering them to advocate for their own needs.</li><li>
Manage referrals, releases of information (ROIs), and other documentation to facilitate smooth transitions of care.</li><li>
Serve as a community connector and advocate, promoting recovery-positive language, reducing stigma, and fostering inclusion within community networks. Become an expert in local community resources and recovery networks.</li></ul><p><b><br>
Administrative &amp; Operational Support</b></p><ul><li>
Deliver outstanding customer service to members, visitors, and community partners.</li><li>
Maintain accurate, timely, and compliant documentation in the electronic health record (EHR).</li><li>
Support daily operations, including group facilitation logistics, scheduling assistance, office maintenance, and safety standards.</li><li>
Assist clinicians, providers, and members with treatment-related tasks, including prescription management, toxicology submissions, prescription coordination, appointment scheduling, and responding to member inquiries via various communication channels (phone, SMS, email, chat, etc.).</li><li>
Participate in weekly interdisciplinary team meetings and ongoing continuing education as required.</li></ul><div><b>
Other Duties &amp; Responsibilities</b> :</div><br>
<div></div><ul><li><ul><li>
Engage in community outreach activities and education, as necessary.</li></ul></li><li>
Perform other duties as assigned.</li></ul><p><b>
Knowledge, Skills, and Abilities</b><b>:</b></p><ul><li>
Strong interpersonal and communication skills, with the ability to build trust and motivate members in recovery.</li><li>
Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices.</li><li>
Ability to identify and navigate and connect members to appropriate community resources and support systems.</li><li>
Excellent organizational and time-management and problem-solving skills, with the ability to handle multiple priorities.</li><li>
Ability to maintain confidentiality, professional boundaries, and a high standard of ethics.</li><li>
Proficiency in G-Suite, email, electronic medical records, and other digital tools.</li><li>
Strong problem-solving skills and adaptability in a team-based environment.</li><li>
Commitment to Groups&rsquo; mission and values, including member-centered care and recovery support.</li><li>
Ability to work evenings or flexible hours as needed.</li></ul>
Qualifications:
<ul><li><b>Salary range:</b> $43,000-$50,000/ year *Based on experience, and education<br>
<b>Schedule:</b></li><li>
High school diploma required; Associate&rsquo;s degree in Social Services, Human Services, Psychology, or related field preferred.</li></ul><ul><li>
Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states, if applicable.</li><li>
Minimum of two (2) years&rsquo; experience in case management, care coordination, peer support, or a related field preferred; and experience working with individuals with substance use or mental health challenges preferred.</li><li>
Experience using Electronic Health Records (EHR).</li><li>
Reliable internet access (50M download / 10M upload) and strong WiFi if working remote.</li><li>
Must meet state-specific background screening and pre-employment requirements (which may include fingerprinting, drug testing, CPR/First Aid, or health screening).</li><li>
Valid driver&rsquo;s license and access to a vehicle (if role includes community travel).</li><li><b>
Florida Background Screening Requirement: </b>As a condition of employment for positions providing care to vulnerable populations, the selected candidate must undergo a background screening through the Florida Care Provider Background Screening Clearinghouse. In accordance with Florida Law, more information regarding the screening process, requirements, and your right can be found at <b>info.flclearinghouse.com</b><b>.</b></li></ul></div>

Recovery Support Coordinator - Florida

<div>Overview:<div></div><div><br>
At Groups, we know recovery is possible &ndash; and no one should have to do it alone. As a Job Title, you&rsquo;ll be part of a team name team helping individuals reclaim their lives through evidence-based treatment and human connection. You&rsquo;ll work in a mission-driven environment where your compassion, integrity, and drive for progress truly change lives.</div><div></div><div><br>
We&rsquo;re more than a treatment provider &ndash; we&rsquo;re a recovery community. And we&rsquo;re growing.</div><div><br>
</div><div>Join us as we transform addiction health care, one life at a time.</div><div></div><div><br>
Overview</div><div></div><div><br>
The Recovery Support Coordinator at Groups is a vital member of the care team, working directly with members to provide recovery support services and coordinate care across clinical, social, and community settings. The Recovery Support Coordinator assists a defined panel of 160-180 members with Health-Related Social Needs (HRSN), treatment engagement, seamless care coordination, and overall member wellness throughout their recovery journey. Recovery support interventions are an integral part of our care model, driving positive member outcomes and engagement in treatment. This position reports to the Recovery Operations Supervisor and receives clinical supervision from the local clinical leadership team.</div><div></div><div><b><br>
Salary range:</b> $43,000-$50,000/ year *Based on experience, and education<br>
<b>Schedule:</b> Monday - Thursday 9am - 7pm
</div>Responsibilities:
<div>
What You&rsquo;ll Do</div><div></div><div><i><br>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</i></div><p><b>
Member Support &amp; Care Coordination</b></p><ul><li>
Collaborate with a multidisciplinary care team&mdash;including counselors, prescribers, and other cross-functional team members&mdash;to ensure the delivery of high-quality, member-centered care. This includes participation in regular interdisciplinary case conference meetings to drive care team decision making.</li><li>
Build trusted relationships with members to drive change and assist members in achieving their recovery goals through empathy, motivational interviewing, and the use of lived experience (where applicable).</li><li>
Assist members in identifying personal and treatment-related goals, providing individual coaching, coping skill support, and engagement in recovery activities.</li><li>
Support unengaged members to reengage in treatment services through intensive outreach interventions.</li><li>
Support new members by introducing them to the Groups care model and supporting them through the transition to care through outreach and engagement efforts.</li><li>
Provide in-person, virtual, and telephonic support based on member and regional needs.</li><li>
Maintain a shared caseload, collaborating with the care team to ensure coordinated service delivery and removal of barriers to care.</li><li>
Support the completion of care pathways for members who are in special populations (i.e. members at the highest risk of disengagement or a poor outcome).</li><li>
Link members to healthcare, behavioral health, social service, and community-based resources; follow up to confirm needs are met.</li><li>
Assist members in navigating practical systems such as insurance, pharmacy, housing, and transportation, empowering them to advocate for their own needs.</li><li>
Manage referrals, releases of information (ROIs), and other documentation to facilitate smooth transitions of care.</li><li>
Serve as a community connector and advocate, promoting recovery-positive language, reducing stigma, and fostering inclusion within community networks. Become an expert in local community resources and recovery networks.</li></ul><p><b>
Administrative &amp; Operational Support</b></p><ul><li>
Deliver outstanding customer service to members, visitors, and community partners.</li><li>
Maintain accurate, timely, and compliant documentation in the electronic health record (EHR).</li><li>
Support daily operations, including group facilitation logistics, scheduling assistance, office maintenance, and safety standards.</li><li>
Assist clinicians, providers, and members with treatment-related tasks, including prescription management, toxicology submissions, prescription coordination, appointment scheduling, and responding to member inquiries via various communication channels (phone, SMS, email, chat, etc.).</li><li>
Participate in weekly interdisciplinary team meetings and ongoing continuing education as required.</li></ul><div><b>
Other Duties &amp; Responsibilities</b> :</div><ul><li>
Engage in community outreach activities and education, as necessary.</li><li>
Perform other duties as assigned.</li></ul>
Qualifications:
<div>
What You&rsquo;ll Bring</div><ul><li>
High school diploma required; Associate&rsquo;s degree in Social Services, Human Services, Psychology, or related field preferred.</li></ul><ul><li>
Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states, if applicable.</li><li>
Minimum of two (2) years&rsquo; experience in case management, care coordination, peer support, or a related field preferred; and experience working with individuals with substance use or mental health challenges preferred.</li><li>
Experience using Electronic Health Records (EHR).</li><li>
Reliable internet access (50M download / 10M upload) and strong WiFi if working remote.</li><li>
Must meet state-specific background screening and pre-employment requirements (which may include fingerprinting, drug testing, CPR/First Aid, or health screening).</li><li>
Valid driver&rsquo;s license and access to a vehicle (if role includes community travel).</li></ul><div></div><p><b><br>
Knowledge, Skills, and Abilities</b><b>:</b></p><ul><li>
Strong interpersonal and communication skills, with the ability to build trust and motivate members in recovery.</li><li>
Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices.</li><li>
Ability to identify and navigate and connect members to appropriate community resources and support systems.</li><li>
Excellent organizational and time-management and problem-solving skills, with the ability to handle multiple priorities.</li><li>
Ability to maintain confidentiality, professional boundaries, and a high standard of ethics.</li><li>
Proficiency in G-Suite, email, electronic medical records, and other digital tools.</li><li>
Strong problem-solving skills and adaptability in a team-based environment.</li><li>
Commitment to Groups&rsquo; mission and values, including member-centered care and recovery support.</li><li>
Ability to work evenings or flexible hours as needed.</li></ul><div>
Why Join Groups?</div><ul><li>
Be part of a compassionate, purpose-driven team transforming addiction care through evidence-based, person-centered treatment.</li><li>
Make a tangible impact in your community, especially in areas hit hardest by the opioid crisis.</li><li>
Work in a culture that values integrity, excellence, progress, compassion, and community.</li><li>
Advance your career through our structured professional development, including 40 paid hours and $500 annually, along with clear growth pathways and ongoing mentorship.</li><li>
Access robust benefits, including medical, dental, vision, mental health, 401K, and Wellbeing Week.</li><li>
Receive training and support to deliver high-quality care&mdash;including clinical supervision and skill-building through care team training series.</li><li>
Join a mission-driven organization that embraces harm reduction, lived experience, and stigma-free care.</li><li>
Collaborate with a team that celebrates progress, shares responsibility, and cares deeply &ndash; for one another, our members, and the life-changing work we do.</li><li>
Every day, your work saves lives &ndash; and expands what&rsquo;s possible in recovery.</li></ul><div></div><div><br>
We change lives. Join us.</div></div>

Williamsburg House

<p><b>POSITION OVERVIEW:</b></p><p>Case Manager / Recovery Coach (Full-Time)</p><p><b>Do you want to do work that actually changes lives - not just manage cases?</b></p><p>At Williamsburg House, we&rsquo;re redefining what sober living and recovery aftercare can look like.</p><p>We are a comprehensive residential recovery program supporting individuals navigating substance use and mental health recovery&mdash;bridging the critical gap between treatment and independent living through structure, accountability, and deep collaboration with clinical providers.</p><p>As a Case Manager, you won&rsquo;t be sitting behind a desk checking boxes. You&rsquo;ll be at the center of recovery&mdash;building real relationships with clients, helping them navigate challenges in real time, and working alongside families and clinicians to support meaningful, lasting change.</p><p>This role blends <b>case management, recovery coaching, and care coordination</b> into a hands-on, human-centered position. You&rsquo;ll guide clients through early recovery, help remove obstacles, create structure, and hold them accountable to their goals&mdash;all while being part of a highly collaborative, mission-driven team.</p><p>The ideal candidate is energized by working closely with clients and their teams, and is comfortable building trust while also holding clear boundaries and expectations. You don&rsquo;t shy away from hard conversations, and you take pride in being reliable, responsive, and detail-oriented.</p><p>Most importantly, you&rsquo;re looking to grow - personally and professionally - within a <b>mission-driven team</b> that values collaboration, structure, and continuous improvement.</p><p>If you&rsquo;re looking for work that is both challenging and deeply rewarding, this is the kind of role that can be truly fulfilling.</p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES:</b></p><ul><li>Assess and develop individualized recovery and wellness plans that facilitate a smooth transition back to work, home or school while carrying out the clinical team&rsquo;s recommended continuing care plan</li><li>Coordinate care with all clinical treatment providers and relevant family members</li><li>Assist in locating personal and recovery-based resources (ie. AA and NA meetings, sponsors, community, wellness and skills development, employment, etc.)</li><li>Motivate residents and continually monitor and evaluate each resident&rsquo;s progression through their case plan, and revise the plan as needed</li><li>Monitor various testing reports (ie: toxicology screening) and adherence to schedules for residents and document results</li><li>Communicate progress to families, treatment teams and management</li><li>Provide 1-on-1 coaching and mentoring as necessary to residents as well as other case managers and staff</li><li>Prepare case management related documentation and reports including but not limited to: attendance, progress, incidents, outcomes, etc.</li><li>Work as part of the shift team, carrying out program &amp; residential duties</li><li>Actively participate in or facilitate resident- and program-related meetings and activities, and foster resident engagement in the house community</li><li>Attend program-related community, training and committee meetings as assigned</li><li>Adhere to strict boundaries and professional codes of ethics in the care of others</li><li>Conduct crisis intervention as needed</li></ul><p><b>QUALIFICATIONS:</b></p><p>Education: Bachelors degree in Psychology, Sociology, Social Work or related field; OR an equivalent combination of related education/work/lived experience</p><p>Credentials - one or more of the following is preferred</p><ul><li>CASAC - Credentialed Alcohol and Substance Abuse Counselor</li><li>CARC - Certified Addiction Recovery Coach</li><li>CRPA - Certified Recovery Peer Advocate</li><li>or similar</li></ul><p>Experience:</p><ul><li>At least 2 years working in an addiction treatment or recovery setting is required</li><li>Experience working in a sober living environment a plus</li><li>1-2 years continuous experience working in substance use as a case manager or recovery coach</li><li>At least 2 years experience navigating various recovery support programs (12-step, SMART, Refuge etc.)</li></ul><p>Additional Qualifications</p><ul><li>Direct experience working with substance use and co-occurring mental health issues, LGBTQIA+, eating disorders, SLA, crisis intervention, and trauma informed care</li><li>Experience collaborating directly with client families and providers</li><li>Detailed knowledge and experience with the Stages of Recovery and the recovery treatment continuum &ndash; detox, inpatient, intensive outpatient, sober living, aftercare</li><li>Understanding of Medication Assisted Treatment (MAT)</li></ul><p>Skills:</p><ul><li>People person, excellent time management skills; self-motivated to achieve objectives and goals, able to manage stress, effective at conflict resolution, flexible; team player; open to feedback; creative problem solver; practices good self care, excellent organizational skills</li><li>Strong ability to communicate effectively to a wide audience, including parents, clients and treatment professionals</li><li>Passion for helping individuals in recovery</li><li>Willingness to perform toxicology screening, CPR, emergency first aid, Naloxone, crisis prevention and de-escalation</li><li>Computer skills: proficient in Microsoft Office (specifically Word &amp; Excel), EMRs, communication &amp; collaboration tools (ie. G-suite, Dropbox, text, video chat), and other relevant software or mobile device-based applications</li></ul><p><i>**People in recovery and members of the LGBTQIA+ community are encouraged to apply.</i></p><p><b>ADDITIONAL DETAILS:</b></p><ul><li>This is a full-time, on-site position</li><li>The compensation range is $26 - $30 an hour, depending on a number of job-related factors including skills, education, training, credentials, experience and scope of role responsibilities</li></ul><p><b>BENEFITS:</b></p><ul><li>Paid vacation, Sick time, Paid Family Leave, Professional development assistance, Clinical supervision</li></ul><p>Searchable keywords:</p><p>Sober living, recovery residence, transitional housing, substance use, addiction, mental health, case management, caseload, addiction counseling, CASAC, CARC, CRPA, recovery coaching, life skills, motivational interviewing, assessments, individualized care, 12 step, SMART, AA, NA, intervention, crisis management, deescalation, residential housing, chemical dependency, opioids, young adults, professionals, LGBTQIA+, relapse, wellness, dual diagnosis, MAT, narcan</p><p>Job Type: Full-time</p><p>Pay: $26.00 - $30.00 per hour</p><p>Expected hours: 36.0 &ndash; 40.0 per week</p><p>Benefits:</p><ul><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li></ul><p>Education:</p><ul><li>Associate (Preferred)</li></ul><p>Experience:</p><ul><li>recovery support programs such as 12-step, SMART or similar: 2 years (Required)</li><li>case management or recovery coaching: 1 year (Required)</li><li>working in addiction treatment: 2 years (Required)</li></ul><p>License/Certification:</p><ul><li>CASAC, CARC, CRPA or similar credential (Preferred)</li></ul><p>Work Location: In person</p>

Case Manager / Recovery Coach (Full-Time)

Park Center

<p></p><div><div><div><p><b>Job Title</b></p><p><br>
Recovery Support Coordinator II</p></div><div><p><b><br>
Reports to:</b></p><p><br>
Permanent Supportive Housing Supervisor</p></div><div><p><b><br>
FLSA / WAGE</b></p><p><br>
Non-Exempt / $23.71 - $25.13 per hour</p><p><i><br>
Original Date:</i></p><p><br>
October 2012</p></div><div><p><i><br>
Revised:</i></p><p><br>
May 2024</p></div></div><p></p><p><b><br>
JOB SUMMARY</b></p><p>
This position is an advanced practitioner of peer recovery support services in a Permanent Supportive Housing program model, offering both Housing First and Sober Living options. The Peer PSH Coordinator will serve Park Center members as a member of a recovery-oriented, housing-focused intensive case management (ICM) team.</p><p></p><p><b><br>
ESSENTIAL FUNCTIONS</b></p><p></p><ul><li><b><br>
Value cultural competence and diversity</b><ul><li>
Collaborate with staff, members, and the community to gain the perspectives of others having diverse opinions, abilities, values, beliefs, perspectives, and ethnic or cultural backgrounds.</li><li>
Take deliberate steps to increase their own cultural competency by attending trainings, events, discussions, workshops, etc.</li></ul></li></ul><p></p><ul><li><b><br>
Member Support Duties:</b><ul><li>
Engage residents in vivo utilizing a trauma lens and cultural humility to quickly establish trust and build rapport.</li><li>
Provide recovery-oriented tenancy support taking a strengths-based, person-centered approach.</li><li>
Partner with PSH members to help them achieve goals that are personally meaningful to them, extending beyond those areas traditionally addressed by clinical care.</li><li>
Support PSH members in recovery by offering experience with whole health recovery that includes addressing wellness of both mind and body.</li><li>
Coach PSH members on independent living skills, connect with community resources, and develop systems to support sustainability.</li><li>
Encourage PSH members to engage with their community through employment, volunteering, and/or recreational/social activities.</li><li>
Assist PSH members with developing interpersonal skills to connect with their housemates and neighbors, and to expand their natural support system.</li></ul></li><li>
Create, maintain, and review documentation for agency and funding requirements within all designated deadlines.</li></ul><p></p><ul><li><b><br>
Public/Staff Relations:</b><ul><li>
Communicate with internal and external partners utilizing telephone, email, and chat.</li><li>
Communicate regularly with the Permanent Supportive Housing team to meet the needs of residents.</li><li>
Develop effective working relationships with human services organizations.</li></ul></li></ul><p></p><ul><li><b><br>
Value cultural competence and diversity</b></li></ul><ul><li>
Collaborate with staff, members, and the community to gain the perspectives of others having diverse opinions, abilities, values, beliefs, perspectives, and ethnic or cultural backgrounds.</li><li>
Take deliberate steps to increase own cultural competency by attending trainings, events, discussions, workshops, etc.</li></ul><br>
<p></p><ul><li>
 <b>Other duties as member of the Permanent Supportive Housing team:</b><ul><li>
Attend all staff and supervision meetings.</li><li>
Assist with program events and outings.</li><li>
Participate in on-call rotation.</li><li>
Maintain schedule flexibility in the event of after-hours responsibilities.</li><li>
Maintain good attendance and inform supervisor in advance of time off.</li><li>
Complete Relias Learning courses by deadline.</li><li>
Follow all Personnel Policies and uphold Park Center&rsquo;s Code of Ethics.</li><li>
Perform all other duties assigned.</li></ul></li></ul><p></p><p><b><br>
QUALIFICATIONS</b></p><br>
<p></p><ul><li>
Must have at least 3 years&rsquo; experience working in a human services field.</li><li>
Able to demonstrate strong recovery support competencies and ethical behaviors.</li></ul><ul><li>
Must have proven written and verbal communication skills and computer literacy.</li><li>
Bachelor&rsquo;s degree in a human services field required, Social Work preferred (BSW).</li><li>
Master&rsquo;s degree in a human services field preferred, Social Work preferred (MSW).</li><li>
Must have a valid Tennessee Driver&rsquo;s License.</li><li>
Must be able to show proof of personal automobile insurance.</li></ul><p></p><p><b><br>
WORKING CONDITIONS</b></p><br>
<p></p><ul><li>
Modified remote work available for this position, shared workstation in office.</li><li>
Able to operate with many distractions.</li><li>
Routine office environment.</li><li>
Able/willing to use vehicle to transport members.</li><li>
Able/willing to operate a large van/bus to transport clients.</li></ul><p></p><p><b><br>
PHYSICAL DEMANDS</b></p><br>
<p></p><ul><li>
The ability to communicate effectively in written and oral form.</li><li>
The ability to navigate stairs and uneven terrain.</li><li>
The ability to operate with many distractions.</li><li>
The ability to use vehicle to travel to different sites.</li></ul><p></p><p><i><br>
The physical demands described here are representative of those that must be met by any employee to perform the essential functions of their job at Park Center. Reasonable accommodations, physical or otherwise, may be made to enable individuals with disabilities to perform essential functions.</i></p><p></p><p><b><br>
DIRECT REPORTS</b></p><ul><li>
This position has no direct reports.</li></ul><p></p><p><b><br>
WORK LOCATION</b></p><ul><li>
Hybrid: field work in Nashville, TN, shared office space, remote office capability</li></ul><p></p><p><b><br>
DISCLAIMER</b></p><p>
This job description is not intended to be all-inclusive, and the employee will be expected to perform other reasonably related duties as assigned. Park Center reserves the right to revise or change job tasks and responsibilities.</p></div><p></p>

PSH Recovery Support Coordinator II

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