performance analyst

Forrest Health

<div><p><b>Job Summary:</b></p>
<p>The Cost Performance Analyst position in Finance reports directly to the Director of Financial Services and supports all functions of the cost performance activities of Forrest General Hospital. Those functions include, but are not limited to, the development and preparation of financial analyses, projections and targets, as well as financial modeling and reports used by management in the decision-making process. This also includes establishing and following procedures to ensure accurate collection, summarization, reporting and interpretation of targets, costing, benchmarking, statistical, and all other financial data. The Cost Performance Analyst will also be responsible for oversite and maintenance of the decision support operating systems used by the department for the collection and reporting of financial and statistical data. The position also includes training of employees on the operating systems. The position may be required to perform other job duties as assigned.</p>
<p><b>Qualifications:
</b></p><p><b>Education/Skills:</b></p>
<p>Bachelor of Science in accounting or business-related field preferred. Master&rsquo;s Degree preferred.
</p><p><b>Work Experience:</b></p>
<ul><li>Minimum of ten years' previous experience in a hospital and/or manufacturing accounting environment is preferred.
</li><li>Minimum of five years previous experience with hospital decision support systems is preferred.</li>
<li>Experience in Microsoft Word, Excel, PowerPoint, and other related applications is preferred.
</li><li>Previous staff management experience is preferred.
</li></ul><p><b>Mental Demands:
</b></p><p>Must continuously listen and visualize. Must have strong analytical and reasoning abilities. Must be able to perform as a team member, cooperate with others, follow directions precisely, demonstrate initiative, set priorities, and function under stress. Must be able to multitask. Above average written and verbal communication skills are necessary. Must be able to work with minimal supervision. Must be service-minded and customer focused.
</p><p><b>This position includes the following performance expectations:
</b></p><p><b>Professional Knowledge:
</b></p><p><b>Description: </b>Demonstrate a proficient level of professional skill and/or knowledge in accounting and patient revenue cycle matters. Knowledge and ability to use applicable information technology and systems to meet work needs.
</p><p><b>Behavioral Criteria:
</b></p><ul><li>Apply in-depth knowledge of accounting theories and principles and systems design relating to patient revenue reporting and cost accounting.
</li><li>Recognize complex and unique issues and develop a resolution and/or consult with the Director and/or Decision Support Manager and/or CFO in order to achieve resolution.
</li><li>Consistently serve as a technical resource.
</li><li>Identify problems and changing requirements regarding management needs.</li>
</ul>
<p><b>Financial Monitoring &amp; Analysis:
</b></p><p><b>Description:</b> Monitor and collect data to assess accuracy and integrity; analyze data; ensure compliance with applicable standards; interpret and evaluate results, prepare documentation; create financial reports.</p>
<p><b>Behavioral Criteria:
</b></p><ul><li>Prepare, disseminate and interpret various patient revenue, target performance, cost accounting and other related reports.
</li><li>Recommend actions or alternatives to be taken by management when data discloses unfavorable trends.
</li><li>Provide manager training and consultation related to new or existing systems and/or reporting methodology.
</li></ul><p><b>Decision-Making:
</b></p><p><b>Description:</b> Ability to understand issues, identify problems and opportunities to determine the appropriate course of action.
</p><p><b>Behavioral Criteria:
</b></p><ul><li>Assess and resolve problems that require research and review of policy and procedures and regulations.
</li><li>Anticipate problems and develop recommendations for management resolution.
</li></ul><p><b>Communication and Interpersonal Skills:</b></p>
<p><b>Description:</b> Communicate information to individuals or groups; deliver presentations suited to the characteristics and needs of the audience.</p>
<p><b>Behavioral Criteria:
</b></p><ul><li>Convey concise, comprehensive, and accurate findings on matters of a complex nature in written form. Conclusions and recommendations are based on professional knowledge and judgment.
</li><li>Convey issues of a complex nature in a clear, concise, and organized manner.
</li></ul><p><b>Supervision:
</b></p><p><b>Description:</b> Recruit, select, counsel, discipline, establish performance standards and evaluate performance of employees. Monitor and assess work; provide feedback; provide technical supervision; develop knowledge, skills, and abilities of employees.</p>
<p><b>Behavioral Criteria:
</b></p><ul><li>Make recommendations for selection decisions.
</li><li>Develop and implement work plans; establish performance standards and conduct performance reviews; and participate in the disciplinary and grievance processes as needed.
</li><li>Ensure employees have access to tools and information for career development opportunities and actively participate in employee growth and development.
</li><li>Plan and deliver on-the-job training.</li></ul></div>

Cost Performance Analyst

Al Borg Diagnostics

<p></p><div><p>The role plays a critical part in ensuring data integrity across commercial reporting systems and enabling leadership to make informed strategic decisions for Al Borg Diagnostics&rsquo; laboratory services. It is responsible for analyzing commercial and sales performance data, tracking key KPIs, and delivering accurate, timely, and actionable insights that support revenue growth, operational efficiency, and customer acquisition across B2B, B2C, and Homecare segments.</p><p></p><p><br>
The role also strengthens revenue visibility, enhances performance management, and enables data-driven decision-making across all commercial channels.</p><p></p>
Responsibilities<p><b>
1. Revenue Intelligence</b></p><ul><li>Build and maintain weekly visibility on revenue across B2B, B2C, and Homecare</li><li>Analyze performance by branch, product, and channel</li><li>Identify key revenue drivers, trends, and revenue leakages</li></ul><p></p><p><b><br>
2. B2C Performance Analytics</b></p><ul><li>Track revenue per patient, conversion rates, and package mix</li><li>Analyze add-on attachment rates and pricing effectiveness</li><li>Identify opportunities to increase basket size and margin</li></ul><p></p><p><b><br>
3. B2B &amp; Client Analytics</b></p><ul><li>Monitor pipeline performance and conversion rates</li><li>Analyze client-level revenue and growth opportunities</li><li>Support retention and expansion strategies</li></ul><p></p><p><b><br>
4. Marketing &amp; Demand Analytics</b></p><ul><li>Track cost per lead (CPL), cost per acquisition (CPA), and funnel conversion rates</li><li>Evaluate marketing campaign performance and ROI</li><li>Support data-driven marketing and demand generation decisions</li></ul><p></p><p><b><br>
5. Demand Reallocation &amp; Transformation Tracking</b></p><ul><li>Monitor patient flow, migration patterns, and revenue retention
</li><li>Track performance impact during network optimization and transformation initiatives
</li><li>Provide real-time insights and recommendations to leadership</li></ul><p><br>
</p><p><b>Key Deliverables</b></p><ul><li>Weekly commercial performance dashboard
</li><li>Clear insights on revenue risks and opportunities
</li><li>Actionable recommendations to improve performance
</li><li>Full visibility across commercial operations</li></ul><p><br>
</p><br>
<br>
<b>Requirements</b><ul><li><br>
Strong skills in Excel, SQL, and Power BI (or similar tools)</li><li>Proven ability to translate data into business insights and actions</li><li>Experience in healthcare, retail, or service industries is a plus</li><li>Strong analytical thinking combined with business acumen</li><li>Ability to work directly with senior leadership</li></ul><p></p>
Qualifications<p>
Bachelor&rsquo;s degree in Business Administration, Finance, Economics, Statistics, Data Analytics, or related field.</p><p>
</p><p>3&ndash;6 years of experience in data analysis, preferably in commercial or revenue-focused roles.</p></div>

Commercial Performance Analyst

True North Advisors

<div><p>True North Advisors is seeking an entry-level <b>Investment Performance Analyst</b> to join our portfolio analytics team. The ideal candidate will be a recent graduate who combines strong technology aptitude with a foundational interest in investing. This role supports the production of client and internal performance reporting across public and private markets, provides hands-on exposure to the firm&rsquo;s core analytical platforms (Addepar, Morningstar, FactSet), and contributes to recurring deliverables and ad-hoc analyses for the investment team. This is a hands-on growth opportunity for someone interested in building a career in investment analytics, performance measurement, or portfolio management.</p><p>
This is a full-time position based in our Dallas office with telecommuting opportunities.</p><p><b>
Responsibilities:</b></p><p><b>
 </b><b>Client Performance Reporting</b></p><ul><li>
Assist in producing client performance reports in Addepar, including return, benchmark, and exposure data.</li><li>
Help reconcile performance and holdings data across custodians, fund administrators, and internal systems; flag discrepancies for review</li><li>
Support advisors with performance-related questions and report customizations.</li></ul><p><b>
Internal Portfolio Reporting</b></p><ul><li>
Build and maintain recurring internal reports on firm-wide positioning and performance using Addepar, Morningstar, and FactSet.</li><li>
Execute ad-hoc data pulls and analytical requests for the investment team, including manager comparisons, exposure summaries, and simple attribution work.</li><li>
Maintain and update performance templates used in alternative investment decks and internal presentations.</li><li>
Build comparison exhibits showing platform funds versus relevant benchmarks and peer groups</li><li>
Produce quarterly and annual performance tear sheets for platform funds</li><li>
Apply the firm's quality control and version-control standards to ensure consistent, accurate outputs.</li></ul><p><b>
 Analytical &amp; Presentation Support</b></p><ul><li>
Build and maintain Excel models tracking fund-level performance metrics (IRR, TVPI, DPI, RVPI, MOIC, PME)</li><li>
Create charts, graphs, and dashboards visualizing investment exposures, asset allocations, and performance (MTD, YTD, 3‑Year, and Inception‑to‑Date)</li><li>
Update fund pitch decks, fact sheets, and performance reports with refreshed performance data, fund profiles, platform AUM figures</li><li>
Update relevant Due Diligence Questionnaire (DDQ) responses as needed</li><li>
Assist with preparation of materials for investment committee meetings, model portfolio reviews, and team check-ins.</li><li>
Proactively learn the firm's tools, processes, and investment philosophy.</li></ul><p><b>
Required Education, Skills, &amp; Experience:</b></p><ul><li>
Bachelor's degree (recently completed or in final year) in finance, economics, accounting, mathematics, statistics, computer science, data analytics, or a related field. Preference for coursework or projects in performance measurement, portfolio theory, or alternative investments.</li><li>
Internship experience at an RIA or other financial services firm preferred</li><li>
Experience with or interest in financial data platforms (Addepar, Morningstar, FactSet, Bloomberg) or analytics tools (Tableau, Power BI, SQL, Python)</li><li>
Advanced Excel skills (lookups, pivot tables, data cleaning) and strong PowerPoint skills for clear, professional visuals.</li><li>
Foundational investment knowledge including familiarity with asset classes, basic return concepts, and portfolio construction</li><li>
Strong attention to detail and a high standard for accuracy.</li><li>
Clear written and verbal communication; willingness to ask questions and incorporate feedback</li></ul><ul><li>
Strong analytical and research skills with the ability to manage multiple projects and priorities</li><li>
Must consent to and have favorable credit report and background check</li><li>
Ability to consistently demonstrate True North&rsquo;s Core Values</li></ul><p><b>
Benefits &amp; Perks:</b></p><ul><li>
Competitive base salary</li><li>
Competitive bonus potential based on successful execution of firm goals and individual performance metrics</li><li>
15 days of Paid Time Off (PTO) for new employees; increases to 18 days after the second year and increases from there per a schedule</li><li>
Volunteer Time Off (VTO)</li><li>
401(k) with employer contribution</li><li>
Comprehensive benefits: medical, dental, vision, and HSA with $2,000 annual employer contribution</li><li>
Employer reimbursement for professional designations and continuing education</li><li>
Free Financial Planning services for employees</li><li>
Collaborative culture with year-round engagement events including happy hours, coffee chats, lunches, and more!</li></ul><p></p><p><b><br>
Background:</b></p><p>
True North is an Independent RIA that serves the wealth management needs of high-net-worth individuals and institutional clients. True North Advisors was founded on the shared vision that the only way to truly provide clients with trustworthy advice is through<i> complete independence, objectivity, and the absence of conflicts of interest.</i></p><p>
We seek to provide peace of mind to our clients and their families. Managing an individual&rsquo;s wealth is more than just dollars and cents. At True North, our Wealth Managers work collaboratively with our Wealth Planning team using every lens to create comprehensive plans designed to achieve clients&rsquo; long-term goals. We offer innovative solutions and provide perspective, opportunity, and fulfillment in every area of our clients' lives. We were an early adopter in recommending private investments, including public and private platform opportunities in real estate, private equity, and energy.</p><p>
Established in 2000, our mission has been to help our clients lead more fulfilled lives through trust, personalization, and simplicity. Go North today and join us to help us continue to fulfill lives.</p><p>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</p></div>

Investment Performance Analyst

Texas Health Resources

<div><div><p><b>Business Performance Analyst</b></p><p>
</p><p><i>Bring your passion to Texas Health so we are Better + Together</i></p><p>
</p><ul><li> <b>Work location: </b>Texas Health Ft. Worth, 1301 Pennsylvania Avenue, Ft. Worth, TX 76104</li><li> Quality Outcomes Department &ndash; using your healthcare knowledge to analyze data</li><li><b>
Work hours: </b>Full-time, Exempt position, 40 hours/week, Monday-Friday, Business Hours, some Flexibility with the hours. One (1) remote day per week &ndash; set schedule.</li></ul></div><div><p><b>
Here&rsquo;s What You Need:</b></p><ul><li> <b>Education:</b></li></ul>
Bachelor's degree Mathematics, Economics, Finance, Engineering, or related field <b>Required, </b>And<br>
Master's degree Mathematics, Economics, Finance, Engineering, or related field Preferred.<p>
</p><ul><li> <b>Experience:</b></li></ul>
Two (2) years with Bachelor's degree, 2 years related analytical experience in Healthcare, Consulting, Finance, Analytics or a closely related field Required <b>or</b><br>
With Master's degree, 0 years related analytical experience in Healthcare, Consulting, Finance, Analytics or a closely related field Required.<br>
<ul><li> Working knowledge of data visualization tools and experience creating data visualizations Required</li><li>
</li><li> <b>Quality Skills:</b></li></ul><ul><li>
Tableau, Power BI, Cognos, or equivalent visualization software.</li><li>
SQL or non-SQL tools to query, join tables, and create tables.</li><li>
Financial modeling, pro formas (preferred).</li><li>
Strong communication and interpersonal skills to effectively interact with other analytics teams, business leaders, and executives.</li></ul><p><b>
What You Will Do</b></p><ul><li> Extract, manipulate, and join data from multiple sources into a population set for comparative analysis.</li><li> Develop and maintain analytical models to determine financial, clinical, and consumer value of a wide range of business initiatives.</li><li> Responsible for and/or participates in dashboard development process, including creating data definitions, validating data, retrieving data from systems, maintaining technical documentation, and dashboard creation.
</li><li> Produce ad hoc reports, recurring reporting needs, and presentations that provide data-based insights for solutions to business questions.</li><li> Give presentations to work groups on findings using data visualization tools.</li><li> Develop relationships among partners and customers and manage those relationships to assure effective solutions.</li></ul><p>
</p><p></p><p><b>Additional perks of being a Texas Health Business Performance Analyst</b></p><ul><li> As a Texas Health Business Performance Analyst, you&rsquo;ll enjoy top-notch benefits including 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more.</li><li> Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we&rsquo;ve won and more.</li></ul><p><b><i>
Do you still have questions or concerns? </i></b>Feel free to email your questions to recruitment@texashealth.org.</p></div></div>

Business Performance Analyst Full time

CTTRANSIT

<div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2></div>
<div><p>Serve as CT<i>transit</i>&rsquo;s data analyst in operations analysis tracking, reporting, and support to assist in successful service delivery to achieve established goals, performance expectations set forth by the AGM of Transit Services.<br>
<br>
This position reports directly to the Operations Performance Manager. The position is responsible for data collection, analysis, tracking and reporting as it relates to transit operations, transit service delivery, including managing agency-wide National Transit Database (NTD) reporting.</p></div>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div>
<p></p><div><div><ul><li>Monitor schedule adherence, on-time performance and other operations key performanceindicators.</li><li>
Collect, monitor, and evaluate CAD/AVL system data issues and identify opportunities forimprovement.</li><li>
Identify and communicate trends and operationalissues.</li><li>
Creating and maintaining BI reports anddashboards.</li><li>
Provide training and support on CAD/AVL, Business Intelligence, TransitMaster, OPS and other system data- relatedtools.</li><li>
Develop, complete, and provide reports on various areas related to key performance indicators,operations, and systemperformance.</li><li>
Assists in creating PowerBI/Tableau reports anddashboards. Produce comprehensive reports, including service reliability, strategic initiative reports and other reports in a timelymanner.</li><li>
Assists in the collection, preparation and analysis of department and transit system data andreporting including National Transitdatabase.</li><li>
Translates, interprets, analyses data impacting key performance indicators and communicating findings to key stakeholders.</li><li>
Monitoring, evaluating, and supporting projects related to CAD/AVL system data to determineCTtransit servicecompliance.</li><li>
Assists in developing and providing regular and specialized ridership and system datareports.</li><li>
Coordinating CAD/AVL system data issue resolution with vendors and CTtransitlocations.</li><li>
Providing training and support to different departments on system datausage.</li><li>
Coordinating work activities with transit operations personnel for field and electronic data collection anddata integrity.</li><li>
Monitoring and supporting location in identifying and tracking improvements to on-time performance ona routelevel.</li><li>
Providing support for the identification, analysis, process improvement, and resolution of customercomments.</li><li>
Assists with special events and specialservices.</li><li>
Assists in maintaining departmentdatabases.</li><li>
Assists other departments and divisions asneeded.</li><li>
Responds to inquiries for information from employees, senior leadership, and/or external partners asneeded.</li><li>
Work cooperatively with all levels ofpersonnel.</li><li>
Attends in-service training, seminars or other opportunities for professional development as madeavailable by the Agency. Provides training for Agency personnel as required. Actively participates in staff meetings, trainings,etc.</li><li>
Has thorough working knowledge of Agency policies and procedures, and collective bargainingagreements.</li><li>
Other duties and responsibilities asassigned.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><div><ul><li>Minimum possession of a bachelor's degree in business, mathematics, statistics, analytics, information technology or a closely related field, and one (1) year of relevant work experienceor recent relevant course work isrequired.</li><li>
An equivalent combination of education and work experience on a year-for-year basis can be substituted for the 4-year degree requirement.</li><li>
Microsoft Power BI or other analytics software/language experience is required.</li><li>
Experience in Python, SQL, and Power BI (DAX formulas and Power Query) is required.</li><li>
Experience with Automation, Scripting and API integration is required</li><li>
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists is required.</li><li>
Experience performing intensive data analysis.</li><li>
Experience working directly with customers.</li><li>
Knowledge of National Transit Database reporting is strongly preferred.</li><li>
Knowledge of public transit operations, policies and procedures and regulations strongly preferred.</li><li>
Excellent written and verbal communication skills, interpersonal skills, tact and diplomacy required.</li><li>
Ability to work in a fast-paced environment, to multitask, ability to conduct training when necessary is required.</li><li>
Advanced knowledge of the entire Microsoft Office Suite / Microsoft 365 is required. The ability to quickly learn new software programs is required.</li><li>
The ability to prioritize projects and to work both independently and in a team environment.</li><li>
A valid Driver&rsquo;s License is required. May be required to travel in the course of their daily work.</li><li>
Flexible availability including nights and weekends as needed.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>How To Apply</b></h2></div>
<div><p>To view full job description and apply visit our careers website https://www.governmentjobs.com/careers/cttransit\ Please attach your resume and cover letter with your application</p></div></div></div>
<br><div></div><div><div><div><p><b>Why work at CT</b><b><i>transit ?.......</i></b><br>
<br>
CT<i>transit</i> offers a highly competitive benefit package to all full-time eligible employees.<br>
<br>
<b>Competitive Wages</b></p><ul><li>Competitive Pay</li><li>Paid Time Off (vacation, sick and holidays)</li><li>401k and Pension Retirement plans</li></ul><b>Insurance </b><ul><li>Low cost no deductible medical, dental and vision including family</li><li>Life Insurance</li><li>Company paid Life Insurance and short term disability plans</li><li>Voluntary Supplemental family, Accident Insurance an Additional Disability Plans</li></ul><b>Other Benefits</b><ul><li>Flexible Spending Account</li><li>Employee Assistance Program</li><li>Tuition Reimbursement</li></ul>Free public transportation for you and your spouse!!!!<br>
<br>
<b>For more information about benefits, contact Human Resources.</b><br>
 <div>CT<i>transit</i> is an Equal Opportunity /Affirmative Action Employer.</div></div></div></div><p></p>

PT Operations Performance Analyst (Hartford)

Qatar Airways

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>2600005M
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing Date: 2026-05-13</li></ul><br>
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div><div></div><div><div><div><div><p><b>About the role:</b></p>
<p>Responsible for the performance analysis (proactive and reactive), validation and reporting of AOCC operational data in order to support decision making for procedural and conceptual improvements. The job also enhances the monitoring of the AOCC personnel performance on OPS data handling and hard resources allocation actions, with the scope to achieve a deeper insight on the improvement capabilities. Furthermore, the job plays a key role on the transformation of the AOCC reporting scheme.</p>
<p><b>Key responsibilities</b></p>
<ul><li>Provide technical expertise to the information system team in major application deployment by assisting in designing process to arrive at high performance and optimal operational solutions.</li>
<li>Develop consolidate operational dashboards, analyze and report of hard resources allocation related data and trends to the management team based on AOCC actions (real time vs planning, historic, etc.)</li>
<li>Reduce manual operational jobs by ensuring automation of as many operational procedures for monitoring and supporting the day of operation responsibilities of AOCC.</li>
<li>Develop supporting material and perform training to raise the data driven approach to decision making.</li>
<li>Produce reports and analysis on internal performance of the AOCC department and AOCC personnel against the set KPls and other performance metrics. Ensure that this information is timely, accurate and highlights areas of opportunity or risk.</li>
<li>To proactively research of operational issues to determine a source of data discrepancy or a trend and identify solutions for prevention of future discrepancy.</li>
<li>Analyse information using various statistical methods, highlight patterns and trends within the data suggesting conclusions. Support Line Manager by designing and presenting conclusions gained from analysing data using statistical tools.</li>
<li>Develop statistical / supporting data as advised by the management through presentations, business cases and management information reports.</li>
<li>Attend Daily/ Weekly/ Monthly meetings with managers to understand the business requirements. Meet with business to discuss operational projects briefing providing current and targeted data that will help the business to set the KPl's outlined by the management.</li>
<li>Collaborate with other data analytics and reporting teams to improve overall operational reporting capability and identify opportunities for improvements using alternative data sources.</li>
<li>Design; develop automated reporting using the available corporate applications. Capture, analyse and present the data.</li>
<li>Provide guidance to the AOCC duty team on how to use applicable data &amp; information management and reporting systems.</li>
<li>Perform other department duties related to the position as directed by the Head of the Department.</li>
</ul></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><p><b>About you:</b></p><ul><li><p>
Bachelor's Degree or Equivalent with Minimum 4 years of job-related experience.</p></li><li><p>
Experienced in Airport Operations.</p></li><li><p>
Experienced in the roles and concept of operations control Centres.</p></li><li><p>
Strong analytical and presentation skills</p></li><li><p>
Data Analysis.</p></li><li><p>
Data visualization</p></li><li><p>
Excellent knowledge of the Microsoft office suite.</p></li><li><p>
Excellent knowledge of Microsoft Power Bl.</p></li><li><p>
Knowledge on Airport Operations Systems (AOS).</p></li><li><p>
Knowledge on Airport Operational Database (AODB).</p></li><li><p>
Database Performance Tuning.</p></li><li><p>
Database Management.</p></li><li><p>
Software Development Fundamentals.</p></li><li><p>
Data Maintenance.</p></li><li><p>
Database Security.</p></li><li><p>
Process Improvement.</p></li><li><p>
System Administration.</p></li></ul>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=2600005M</div></div></div></div></div></div></div></div><div></div>

Lead Operations Data & Performance Analyst

Metropolitan Transportation Authority

<div><p><b>Description</b><br>
</p><br>
Department: Operations Support<br>
Location: 130 Livingston Street, Brooklyn, NY 11201<br>
Position Title: Rail Systems Performance Analyst, Emerging Talent Intern<br>
Hourly Rate: $19.00 (Undergraduate), $21.00 (Graduate)<br>
<br>
All internship positions are onsite and require regular, in-person attendance at the designated work location.<br>
<br>
<b>OVERVIEW OF DEPARTMENT:</b><br>
<br>
New York City Transit&rsquo;s Department of Subways, with over 6,400 subway cars and 472 stations, employs 29,000 individuals who work together 24/7, 365 days a year, to move millions of customers safely to their destinations. These employees operate trains, maintain railcars, assist customers in stations, make critical right-of-way and electronic repairs, and provide technical and analytic support to deliver timely and reliable customer services.<br>
<br>
The Operations Support Division within the Department of Subways provides analytical and management support to the operating divisions. Within the Division, the SPEED Unit functions as a hybrid analytical, design, and operational team. It is responsible for interpreting track and signal-related data and analytics, participating in signal system design, and facilitating changes to operating rules and procedures in order to improve subway system travel times, reliability, and consistency.<br>
<br>
This position is excellent for a motivated individual with a background in rail systems design who is interested in further developing their knowledge in a real-world setting. The intern will support the SPEED Unit in strengthening the Department of Subways&rsquo; efforts to improve system travel times and reliability. This role will focus on coordinating with signal, track, and railcar engineering teams to facilitate changes to system speed limits, signal layouts, and design policy. The intern will also work with operating divisions to assist in investigating human factors issues that contribute to extended travel times and facilitate the implementation of modifications to operating rules and procedures to address them. The intern will help maintain and improve dashboards, SharePoint sites, and databases that track the unit's progress on the aforementioned projects.<br>
<br>
<b>RESPONSIBILITIES:</b><br>
<ul><li>
Analyze subway running time, schedule adherence, and incident datasets to support the development of initiatives to improve subway system service speeds and regularity.</li><br>
<li>
Investigate and develop&mdash;in partnership with engineering teams&mdash;improvements to the signal system that would result in reduced running times.</li><br>
<li>
Liaise with engineering and operational teams to develop improved policies, procedures, and signal/track designs that are beneficial to performance.</li><br>
<li>
Support analytical and operational employees in the investigation of operational incidents to assist efforts to mitigate their impact on performance.</li><br>
<li>
Assist in maintaining and improving dashboards, business intelligence tools, and databases that track the work of the unit.</li><br>
<li>
Conduct validation checks, data collection, and analyses to quantify the performance impacts of changes to speed limits and operating procedures.</li><br>
<li>
Document, facilitate, and maintain meeting minutes and agendas for cross-departmental efforts intended to modernize and improve design standards and operating policies.</li><br>
<li>
Support preparation of executive briefings, performance summaries, and data requests.</li></ul><br>
<br>
<b>PROJECTS:</b><br>
<ul><li>
Assisting the team in the coordination of engineering, capital planning, and operating divisions to implement revised policies and design standards governing subway system speed limits, track design, and signal design.</li><li>
Rebuilding and bolstering the team&rsquo;s Power BI dashboards and SharePoint websites to better organize and communicate the progress of the team&rsquo;s work.</li><li>
Providing analytical and technical writing support as needed for ongoing projects and initiatives intended to improve subway system running times.</li></ul><br>
<br>
<b>REQUIRED QUALIFICATIONS:</b><ul><li>
Proficiency in Microsoft Office Suite is a must.</li><li>
The candidate should possess organizational, analytical and communication skills.</li><li>
The candidate should be able to work well under pressure and prioritize tasks effectively.</li><li>
The candidate should have a keen eye for detail and be able to work independently while being an active team player.</li></ul><br>
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<b>REQUIRED EDUCATION:</b><ul><li>
Matriculated in an undergraduate program in good standing with at least 2.5 GPA AND/OR matriculated in a graduate program in good standing with at least 2.8 GPA</li><li>
Major(s) Preferred: Railway Systems Engineering, Railway Signal Engineering, Electrical Engineering, Civil Engineering, Mechanical Engineering, Industrial Engineering, Data Science, Operations Research, Computer Science, Physics, Information Systems, Transportation, Urban Planning, Economics, or related field.</li></ul><br>
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 All applicants must be authorized to work in the United States at the time of application. Students&rsquo; transcript must be submitted.<br>
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<b>Equal Employment Opportunity</b><br>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</div>

Rail Systems Performance Analyst, Emerging Talent Intern (Fall)

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