performance improvement specialist

Carle Health

<div>Overview: This position provides ongoing assessment of performance, facilitates prioritization of improvement activities, oversees performance improvement projects and ensures successful clinical project implementation throughout the organization. Helps achieve exceptional customer experience for our patients, members, providers and team members through performance improvement projects. Design customer surveys and other methods to obtain feedback and analyze the results for valuable actions. Design and maintain metrics, dashboards, and other ongoing reports. Conduct journey mapping sessions (internal and external). Communicate how data reflects customer behaviors in an easy to understand language. Identifies and communicates industry best practices related to the customer experience. Responsibilities: Interprets patient and customer experience data to participate and lead performance improvement efforts. Work in collaboration with the team to ensure performance improvement methodologies (PDSA) and lean principles are integrated into the culture for improving outcomes. Participates or facilitates in performance improvement teams. Facilitates implementation/improvement of evidence-based and industry best practices. Track progress for process improvement events to ensure completed and documented improvements are realized and sustained. Help create a consistent and shared understanding of our customers. Utilize Voice of the Customer platform for constant listening and monitoring feedback of members, providers, employer groups and broker. Help develop customer research, personas and journey maps to highlight pain points and opportunities. Develop and implement surveys, dashboards, and reports. Use analytical reasoning to identify problems and develop solutions that can be tested. Qualifications: Certifications: , Education: Bachelor's Degree; Experience In Lieu of Education, Work Experience: Related field Carle Health Company Overview:

Find it here.
Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance &ndash; and opportunities meet flexibility. Find it all at Carle Health. 
Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet&reg; designations, the nation&rsquo;s highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world&rsquo;s first engineering-based medical school, and Health Alliance&trade;. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.<div></div><div> 
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.</div>
Salary Range: The compensation range for this position is $23.83per hour - $39.8per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate&rsquo;s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.</div>

Carle Experience Performance Improvement Specialist

Mercy Supply Chain (OK)

<div><h5 class="jobSectionHeader">Introduction</h5>
Do you have the career opportunities as a Inventory Optimization Specialist you want with your current employer? We have an exciting opportunity for you to join HealthTrust Performance Group which is part of the nation's leading provider of healthcare services, HCA Healthcare.<h5 class="jobSectionHeader">
Benefits</h5>
HealthTrust Performance Group offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
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401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
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Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
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Family support through fertility and family building benefits with Progyny and adoption assistance. 
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Referral services for child, elder and pet care, home and auto repair, event planning and more 
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Consumer discounts through Abenity and Consumer Discounts 
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Retirement readiness, rollover assistance services and preferred banking partnerships 
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Education assistance (tuition, student loan, certification support, dependent scholarships) 
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Colleague recognition program 
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Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
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Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Our teams are a committed, caring group of colleagues. Do you want to work as a Inventory Optimization Specialist where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5> 
We are looking for skilled healthcare supply chain individuals with demonstrated ability to assess facility processes, identify gaps/areas of opportunity, provide improvement recommendations, and facilitate teams to accommodate new and improved process designs within Med/Surg and Perioperative supply areas of Mercy Health Systems.<ul><li>
Serves as a resource for the Supply Chain department, which focuses on developing and standardizing best practice for Supply Management across the health system</li><li>
Drives department and facility wide improvement projects to achieve departmental and organization objectives</li><li>
The Inventory Optimization Specialist is primarily responsible for conducting and facilitating the information gathering, analysis, committee review, implementation and communication of PI projects, including Supply Area redesign and Supply Process standardization</li><li>
With Healthtrust Supply Chain Directors, Develop PI Strategic plan and project schedule</li><li>
Collaborate and strategize with stakeholders to develop a plan, identify objectives, and set timelines for PI projects</li><li>
Lead PI Projects, including maintaining project schedules, communicating with Customers, developing and measuring Key Performance Indicators, and actively participating in PI/Kaizen events</li><li>
Provide comprehensive analysis of PI Projects, including quality and technological advantages, patient and clinician benefits, and leveraging this information with utilization data to project cost impact</li><li>
Promote standardization and cost effectiveness by presenting potential PI improvements to clinical and administrative end-users</li><li>
Present analysis to administrative and clinical leadership during committee meetings</li><li>
Ensure that the Performance Improvement Process meets the needs and expectations of all stakeholders by continuously monitoring progress and supporting communication</li><li>
Validate actual savings against projected savings</li><li>
If expectations are not met, perform root cause analysis and develop contingency plan with Performance Improvement leadership</li></ul>
Education &amp; Experience:<ul><li>
Bachelor's degree in Business, Healthcare, or Quality Preferred</li><li>
3+ years of experience in supply chain, healthcare operations or Performance Improvement Required</li><li>
3+ years of experience in supply chain management and Point of Use Software systems Preferred</li><li>
3+ years of experience in inventory management to include both perpetual inventories and periodic inventories Preferred</li></ul>
HealthTrust Supply Chain is a critical part of HCA Healthcare&rsquo;s strategy. Our focus is to improve performance and reduce costs. We do this by joining non-clinical and administrative functions. HealthTrust Supply Chain best practice methodologies. We develop, apply and monitor cost-efficient initiatives and programs for HCA Healthcare. By improving facility efficiency, medical professionals can focus on our mission - patient care.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
 
&quot;Bricks and mortar do not make a hospital. People do.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Inventory Optimization Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Inventory Optimization Specialist

HealthTrust Workforce Solutions

Mercy Hospital NorthWest (AR)

noon

<div>
 
 
 Job title: Process Improvement Specialist, Customer Support
 
 
 
 
 Location: Sheikh Zayed, Giza (On Site)
 
 
 
 
 Reporting to: Process Improvement Lead
 
 
 
 
 
 
 
 About noon
 
 
 
 We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for an Integration &amp; Support Manager who can help us move even faster.
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 
 
 Job Description
 
 
 
 The Process Improvement Specialist is responsible for driving operational excellence across customer service and delivery functions. The role focuses on analyzing workflows, redesigning policies, and implementing scalable processes that enhance efficiency, consistency, and customer experience.
 
 
 The ideal candidate is proactive, insights-driven, and detail-oriented, with strong analytical and communication skills. This role will influence how Noon Food continuously improves, using data and insights to shape operations and customer service standards.
 
 
 
 
 
 
 
 
 
 What you'll do:
 
 
 
 Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 
 
 Responsibilities:
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 1. Process Analysis &amp; Optimization
 
 
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 Conduct deep-dive analysis of workflows to identify bottlenecks, inefficiencies, and opportunities for improvement.
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 Redesign existing policies and create new, scalable processes that align with organizational goals.
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 Standardize and simplify processes to ensure consistency and sustainability.
 </li>
 </ul>
 
 
 2. Data-Driven Decision Making
 
 
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 Track KPIs and operational data, translating findings into actionable insights for leadership.
 </li>
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 Build reporting structures to monitor process health, efficiency, and adoption rates.
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 Recommend corrective actions based on performance metrics and trend analysis.
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 </ul>
 
 
 3. Implementation &amp; Adoption
 
 
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 Develop clear documentation and playbooks to support new processes.
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 Drive adoption across teams through training, guidance, and consistent communication.
 </li>
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 Ensure smooth integration of improvements into daily operations.
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 </ul>
 
 
 4. Cross-Functional Collaboration
 
 
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 Partner with CS, Product, and Operations teams to resolve process gaps.
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 Act as a bridge between teams to ensure alignment and accountability in execution.
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 Support rollouts of new initiatives, ensuring minimal disruption to operations.
 </li>
 </ul>
 
 
 5. Continuous Improvement &amp; Governance
 
 
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 Lead continuous improvement initiatives to enhance efficiency and customer experience.
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 Establish governance around process updates, ensuring accuracy and version control.
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 Support both operational and strategic decision-making with structured problem-solving approaches.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What you'll need:
 
 
 
 We are seeking an outstanding early-career professional with a proven knack for problem-solving, demonstrated both in their personal and professional journey. The ideal candidate should exhibit structured thinking, the ability to synthesize information from diverse sources to achieve optimal outcomes, and a willingness to make decisions&mdash;whether grounded in logic or guided by intuition or combination of both when necessary. Below are the key skills and qualities we value in the candidate:
 
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 Experience:
 
 Minimum 3 years of CS experience (Experience of operations, quality, or business support functions is preferable.)
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 Skills:
 
 Strong in process mapping, problem-solving, and data analysis.
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 Industry Knowledge:
 
 Background in e-commerce is preferable. .
 </li>
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 Leadership:
 
 Ability to influence and work with different teams.
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 Communication:
 
 Clear and effective in both writing and speaking.
 </li>
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 Project Management:
 
 Able to handle multiple tasks and deliver results on time.
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 Analytical Thinking:
 
 Ability to interpret data, diagnose problems, and develop structured solutions.
 </li>
 <li>
 
 Process Design:
 
 Skilled at mapping, redesigning, and scaling operational processes.
 </li>
 <li>
 
 Data &amp; Insights:
 
 Strong use of KPIs and reporting tools to guide decision-making.
 </li>
 <li>
 
 Collaboration:
 
 Effective at working across multiple teams and stakeholders.
 </li>
 <li>
 
 Communication:
 
 Ability to clearly document, explain, and train teams on process changes.
 </li>
 <li>
 
 Project Management:
 
 Capable of managing multiple initiatives simultaneously.
 </li>
 <li>
 
 Customer-Centric Mindset:
 
 Committed to improving both operational efficiency and customer satisfaction.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Who Will Excel?
 
 
 
 We&rsquo;re looking for candidates who thrive in a fast-paced, high-growth environment. The right person is a problem solver, data-driven thinker, and structured executor who is comfortable working with ambiguity while driving measurable improvements.
 
 
 At noon, we operate with high standards, radical candor, and a strong bias for action. We want someone who will raise the bar, challenge inefficiencies, and build processes that last.
 
</div>

Process Improvement Specialist

PNC Financial Services Group

Job Profile
 
Position Overview
 At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Talent Performance Coaching Specialist within PNC's Human Resources organization, you will be based in Pittsburgh, PA, Birmingham, AL or Downers Grove, IL.
 
This position is primarily based in a location within PNC’s footprint.
 
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
 
Job Description
 Administers an organization's employee relations programs and ensures they are in line with goals and strategies.
 Designing and implementing human resources policies and procedures that pertain to employee relations.
 Providing support, in line with organizational policies and labor law legislation, to employee relations managers on dealing with relevant issues
 Researching and analyzing data pertaining to human resources and recommending program goals in all areas of employee relations.
 Maintaining open communication between management and employees and advising on resolutions for employee relations.
 
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
 Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
 Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
 
Qualifications
 
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
 
Preferred Skills Action Planning, Client Counseling, Conflict Resolution, Employee Relations Investigations, Human Resources Policies, Labor and Employment Law, Personnel Records
 
Competencies Confidential Investigations, Employee Development Strategies, Employment Law, Establishing and Maintaining Trust, HR: Policies, Standards and Procedures, Human Resources Consulting, Performance Management, Workforce Diversity Management
 
Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
 
Education Bachelors
 
Certifications No Required Certification(s)
 
Licenses No Required License(s)
 
Pay Transparency
 Base Salary: $45,000.00 – $112,450.00
 
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
 
Application Window
 Generally, this opening is expected to be posted for two business days from 11/10/2025, although it may be longer with business discretion.
 
Benefits
 PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
 
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
 
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards .
 
Disability Accommodations Statement
 
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
 
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
 
Equal Employment Opportunity (EEO)
 
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
 
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
 
California Residents
 
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Talent Performance Coaching Specialist - Accommodations

Masters Clinics

<div>
 
 
 Company Description
 
 
 
 
 
 We suggest you enter details here.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time on-site role for an SEO Specialist located in Cairo, Egypt. The SEO Specialist will be responsible for optimizing website performance by conducting keyword research, performing SEO audits, implementing on-page SEO strategies, and developing outbound and inbound link-building campaigns. Additional responsibilities may include analyzing web traffic, monitoring performance metrics, and collaborating with the content and marketing teams to achieve online visibility goals.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Proficiency in Keyword Research and On-Page SEO techniques
 </li>
 <li>
 Experience in performing SEO Audits and identifying areas for improvement
 </li>
 <li>
 Strong skills in Link Building strategies and implementation
 </li>
 <li>
 Ability to use and analyze Web Analytics tools
 </li>
 <li>
 Good communication and team collaboration skills
 </li>
 <li>
 Familiarity with SEO tools such as Google Analytics, Ahrefs, or SEMrush is a plus
 </li>
 <li>
 Bachelor's degree in Marketing, Computer Science, or a related field is preferred
 </li>
 </ul>
</div>

SEO Specialist

Search 10000+ Performance improvement specialist jobs near you this November. New roles added regularly across leading industries. Apply today.

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