performance improvement specialist

JASARA PMC

JASARA PMC is seeking a Performance Specialist to join our team. In this role, you will be responsible for developing and implementing performance management frameworks and strategies that drive continuous improvement across our projects and organizational practices. You will work closely with project teams and leadership to ensure effective measurement of project performance and the achievement of operational excellence.
<br>Your analytical skills and expertise in performance metrics will be essential in identifying areas for enhancement and ensuring that our projects meet their objectives efficiently. This position provides an exciting opportunity to contribute to the successful delivery of high-impact facilities and infrastructure across Saudi Arabia.
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<b>Responsibilities:</b><br>
<ul>
<li>Develop frameworks for performance management and measurement across projects.</li>
<li>Identify, analyze, and track key performance indicators (KPIs) for various projects.</li>
<li>Collaborate with teams to define performance improvement initiatives and recommend actionable strategies.</li>
<li>Prepare and present performance reports, dashboards to stakeholders, highlighting trends, successes, and areas for improvement.</li>
<li>Offer training and support to staff on performance management systems and processes.</li>
<li>Monitor industry trends and best practices to ensure continuous alignment and enhancement of performance strategies.</li>
</ul>
<b>Requirements:</b><br>
<ul>
<li>Bachelor's degree in Business Administration, Engineering, or a related field.</li>
<li>7+ years of experience in performance management, analysis, or a related role.</li>
<li>Strong analytical skills and experience with performance measurement frameworks.</li>
<li>Proficiency in using reporting tools such as Microsoft Excel, Power BI, or similar platforms.</li>
<li>Excellent communication and presentation skills.</li>
<li>A collaborative mindset with the ability to work effectively across teams.</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>Experience in a project management environment is preferred.</li>
<li>Familiarity with performance management methodologies and best practices is advantageous.</li>
</ul>


Performance Specialist

Jadeer

<div><p>Are you an analytical and adaptable professional ready to elevate organizational performance in a dynamic, globally recognized translation and localization company? Future Group invites you to join our innovative team as a Performance Management Specialist and make your mark on our ongoing commitment to excellence, growth, and talent development.</p><h2 class="jobSectionHeader"><b>
Excel in Performance Management with a Leading Language Services Provider</b></h2><p>
At Future Group, since1994, we have shaped the future of localization services across the globe. As we continue to expand, your expertise in performance management will help unlock the full potential of our diverse team, driving both individual and organizational success.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities &ndash; Performance Management Specialist</b></h3><h4 class="jobSectionHeader"><b>
Performance Management Operations:</b></h4><ul><li><p>
 <b>Performance Cycle Administration</b><b>:</b> Support the administration of the <b>quarterly, mid-year, and annual</b> performance reviews by tracking submission rates, sending reminders to managers, and ensuring all documentation is completed on time.</p></li><li><p><b>
Data Tracking &amp; Reporting:</b> Extract regular reports from the performance system (e.g., Incorta) regarding KPI completion, appraisal status, and rating distributions. Clean and organize data for senior management analysis.</p></li><li><p>
<b>KPI &amp; Goal Tracking:</b> Assist department heads and employees in entering their KPIs and objectives into the system, ensuring they follow the correct format and guidelines.</p></li><li><p>
 <b>PIP Monitoring:</b> Maintain a registry of active Performance Improvement Plans (PIPs). Follow up with managers to ensure review meetings are taking place and documentation is signed and filed.</p></li><li><p>
<b>Project Support:</b> Support the HR team in performance-related projects (e.g., competency updates) by scheduling meetings, taking minutes, and tracking project task lists.</p></li></ul><h4 class="jobSectionHeader"><b>
Training &amp; Development Support:</b></h4><ul><li><p><b>
Training Logistics:</b> Organize the logistics for internal and external training sessions, including booking venues, sending calendar invites, and preparing training materials.</p></li><li><p>
<b>LMS Support:</b> Upload training content to the Learning Management System (LMS), assign courses to employees as directed, and track course completion rates.</p></li><li><p>
<b>Onboarding Coordination:</b> Coordinate the logistics of the onboarding program for new hires, ensuring they have the necessary schedule and materials for their first week.
</p></li></ul><h4 class="jobSectionHeader"><b>Essential Skills &amp; Experience &ndash; Performance Management Specialist</b></h4><ul><li><p>
Bachelor&rsquo;s degree in Human Resources, Business Administration, Psychology, or a related field.</p></li><li><p>
1 to 3 years of experience in HR, preferably in OD, Performance, or a Generalist role.</p></li><li><p>
Proficiency in developing and analysing performance management frameworks and KPIs.</p></li><li><p>
Outstanding communication, facilitation, and relationship-building skills, with the ability to engage stakeholders at all levels.</p></li><li><p>
Digital fluency with HRIS/Performance Management Systems and Microsoft Office Suite.</p></li><li><p>
Ability to maintain confidentiality, integrity, and objectivity in all aspects of performance management.</p></li><li><p>
Fluency in English&mdash;additional language skills are considered a plus.</p></li><li><p>
Proficient in Excel (VLOOKUP, Pivot Tables) for data reporting.</p></li></ul><h5 class="jobSectionHeader"><b>
Why Join Future Group?</b></h5><ul><li><p>
Competitive compensation package with performance-based incentives.</p></li><li><p>
Opportunities for ongoing learning, professional development, and career progression within the global language solutions industry.</p></li><li><p>
Inclusive and collaborative organizational culture that values innovation, integrity, and respect for diversity.</p></li><li><p>
Hybrid working model supporting wellbeing and work-life balance.</p></li></ul><h6 class="jobSectionHeader"><b>
Work Conditions &ndash; Performance Management Specialist</b></h6><ul><li><p><b>
Location:</b> Mohandiseen</p></li><li><p><b>
Working Model:</b> Hybrid</p></li><li><p><b>
Working Hours: </b>9 AM &ndash;6 PM</p></li><li><p><b>
Working Days:</b> Sunday to Thursday (five-day working week, two days off)</p></li><li><p><b>
Supportive management structure committed to your growth</b></p></li></ul><p><b>
Ready to Shape the Future of Performance Excellence?</b></p><p>
If you are passionate about driving continuous improvement and empowering teams to achieve their best, <b>apply now</b> and play a key part in Future Group&rsquo;s global impact. We are an equal opportunities employer and welcome applications from all genders, backgrounds, and nationalities.</p></div>

Performance Management Specialist

Delivery Hero

<div><b>Company Description</b><p><br>
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><b><br>
Job Description</b><div><b><br>
Role Summary</b><br>
<br>
We&rsquo;re looking for a specialist to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. You will be responsible for monitoring the performance of tmart UAE, and assisting analysis or deep dive required. You will also responsible for managing all strategic inter-departments projects, competitive landscape and customer-centric initiatives<br>
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<b>What&rsquo;s On Your Plate?</b><br>
<br>
<ul><li>Monitor daily, weekly and monthly KPIs related to tmart Performance at all levels, and run required deep dive investigations</li><li>Support in analyzing and managing P&amp;L, Gather and analyze data to articulate point of views and support recommendations</li><li>Proactively come up with suggestions to improve overall business performance We&rsquo;re hiring Specialist</li><li>Lead efforts on monthly performance reviews preparation as well as any performance related report</li><li>Run various analyses backed by data to better understand platform patterns, consumer behavior, marketing performance, promotions performance, etc.</li><li>Act as a safeguard of all dashboards, reports and tools required to monitor performance</li><li>Strategic problem solving - help in identifying and devising current challenges and future opportunities</li><li>Develop business cases to defend initiatives and seek approvals. closely monitor the performance of those during and after project launch to measure the effectiveness of the implemented actions</li><li>Put in place project management governance and develop framework</li></ul></div><b><br>
Qualifications</b><div><b><br>
What Did We Order?</b><br>
<br>
<ul><li>Strategic mindset with advanced analytical and problem solving skills</li><li>Proficient in using excel, powerpoint, g-suite</li><li>Highly organized with 2+ years experience</li><li>Strong communicator and stakeholder manager - you will be working across numerous markets/teams and liaising with senior team members</li></ul>
 Comfortable with data and ambiguity with the confidence to make sense / validate or negate out of hypothesis  Energized by the unknown and look forward to learning each day on the job.<br>
<ul><li>Hands-on and comfortable with using and learning several tool</li></ul></div></div>

Specialist Performance

ISO Management Consultancy

<p><b>About the job</b></p><p>We are seeking a highly motivated English /arabic speaking Business Process Improvement Specialist to join our team and lead initiatives that enhance the end-to-end customer experience.</p><p>This role is responsible for analyzing the process mapping AS-IS and to be process, identifying gaps and data touch points ,key customer interactions, identifying pain points, and driving process enhancements across various functions including operations, IT, call centers, and last-mile delivery. The ideal candidate is , data-driven, and experienced in continuous improvement methodologies. Should have sound knowledge of visio/aries / powerBI /automation and business process mapping and iso 9001</p><p><b>Key Responsibilities</b></p><ul><li>Map and analyze interactions across multiple touchpoints.</li><li>Identify friction points and operational inefficiencies in the customer journey.</li><li>Design and implement improvements to reduce customer effort, improve first-time resolution rates, and shorten turnaround times.</li><li>Optimize processes with the customer at the center of all initiatives.</li></ul><p>Work closely with teams across operations, IT, customer service, and last-mile delivery to embed Customer service &amp; exceelence goals into process design.</p><ul><li>Use metrics such as NPS, CSAT, and service-level data to identify trends and prioritize areas for improvement.</li><li>Collaborate with the Strategy team to define and monitor key service KPIs, including complaint resolution time and customer wait time.</li><li>Ensure all process changes align with established customer experience standards.</li><li>Maintain and update SOPs for all relevant customer-facing functions.</li><li>Incorporate insights from customer surveys, social listening tools, and frontline staff into process redesigns.</li></ul><p>Promote a mindset of continuous, customer-focused improvement across the organization through workshops and engagement programs.</p><p><b>Qualifications &amp; Experience</b></p><p><b>Education</b></p><ul><li>Bachelor&rsquo;s degree in Industrial Engineering, Business Administration, or a related field.</li></ul><p><b>Certifications</b></p><ul><li>Lean Six Sigma (black Belt ), TQM .Kaizen, BPM, or ISO Quality Management Systems certification preferred.</li><li>Knowledge and experience of BPMN tools</li></ul><p><b>Experience</b></p><ul><li>5 -8 years in process improvement, operational excellence, or customer experience roles.</li><li>Experience in insurance ,real estate , or service-based industries is highly desirable.</li></ul><p>Job Type: Full-time</p><p>Pay: AED8,000.00 - AED12,000.00 per month</p>

Process Improvement Specialist

FirstHealth of the Carolinas

<b>Overview:</b><br>
Experienced, motivated Continuous Improvement Engineer/Lean Coach to help us advance & scale Lean at FirstHealth. Key work will include developing relationships with system leadership and front-line staff to champion & foster a culture that empowers problem solving & continuous improvement.
<br><br>
<b>Responsibilities:</b><br>
A successful candidate will utilize their expertise in Lean tools to decrease waste & deliver value to customers. Views complex processes & problems and communicates them in simple understandable terms. Uses analytical and problems-solving skills to conduct root cause analysis & implement solutions.
<br><br>
This role coaches & facilitates multidisciplinary teams in continuous improvement, change management & Lean leader behaviors using basic & advanced process improvement principles & A3 Thinking. This position interacts with staff, providers & leaders across the organization and at all levels.
<br><br>
<b>Qualifications:</b><br>
Bachelor’s degree or higher from accredited institution in industrial engineering, business, healthcare or related field required. RN Preferred. Minimum of 3-5 years of experience in continuous/performance improvement or process/management engineering; Lean Certification/Six Sigma Equivalent required. Operations management experiences preferred. Clinical &/or healthcare experience is a plus.

LEAN Continuous Improvement Engineer

Beaufort-Jasper Water & Sewer Authority

<div><div><b>SUMMARY:</b> Training &amp; Performance Specialist is responsible for coordinating and sustaining organization-wide training efforts that support employee readiness, consistency, and performance across the company. This role serves as a centralized partner by managing learning systems, tracking and designing role-based training requirements, and coordinating internal and external training resources, including subject matter experts, vendors, and professional development opportunities.</div><div></div><div><b><br>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b></div><div><ul><li>
Serve as the centralized administrator for the company&rsquo;s Learning Management System (LMS), including content management, completion tracking, reporting, and troubleshooting.</li><li>
Coordinate company-wide operational training schedules, calendars, logistics, communications, materials, and participant tracking across departments.</li><li>
Conduct or facilitate training related to field operations, treatment operations, heavy equipment operation, and other technical areas.</li><li>
Track and design role-based training requirements, licenses, certifications, and renewals and notify supervisors and employees of upcoming deadlines and completion needs.</li><li>
Partner with department leadership to identify training needs related to job readiness, operational consistency, systems usage, and performance improvement.</li><li>
Identify, source, and coordinate subject matter experts, facilitators, and external training providers to deliver role specific and performance focused training, either on site or off site.</li><li>
Serve as the primary point of coordination for external training activities, including vendor selection, employee registration, scheduling, approvals, payment processing, and documentation.</li><li>
Manage training activities within approved budgets, maintaining an approved roster of training providers and exercising sound judgment to evaluate costs, identify efficiencies, and recommend cost effective training solutions aligned with organizational needs.</li><li>
Support onboarding and job readiness initiatives by coordinating and designing training plans, job aids, reference materials, and proficiency checklists.</li><li>
Maintain organized repositories of training resources, SOPs, job aids, and learning documentation for company-wide access.</li><li>
Ensure all internally and externally delivered training is properly documented and tracked in the LMS, including attendance, completion, and supporting records.</li><li>
Manage functional operation of LMS; investigate and support incorporation of new or added modules/features which may be of benefit to the Authority.</li><li>
Prepare training summaries, participation records, evaluations, and post training assessments for leadership and internal stakeholders.</li><li>
Analyze training data and completion metrics to identify trends, gaps, and opportunities to improve workforce performance.</li><li>
Keep abreast of industry and technological trends in professional development and training methods and platforms</li><li>
Support company-wide engagement, culture, and performance initiatives.</li><li>
Adhere to approved training budgets and provide recommendations regarding training tools, platforms, and external resources.</li><li>
Perform other duties as assigned.</li></ul></div><div></div><div><b><br>
MINIMUM QUALIFICATIONS</b></div><div></div><div><b><i><br>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i></b></div><div></div><div><b><br>
EDUCATION and/or EXPERIENCE</b><b>:
</b></div><div><ul><li>Bachelor&rsquo;s degree required. Equivalent combinations of education, military training, and relevant professional experience may be considered in lieu of a bachelor&rsquo;s degree.</li><li>
Minimum of 4 years of progressively responsible experience in training coordination, learning administration, workforce performance support, or related function in a manufacturing/industrial environment.</li><li>
Proficiency using learning management systems, HRIS platforms, CRM tools, or comparable enterprise systems to track participation, completion, and outcomes.</li><li>
Experience coordinating internal and external training resources, including subject matter experts, vendors, and professional development programs.</li></ul></div><div></div><div><b><br>
CERTIFICATES, LICENSES, REGISTRATIONS</b><b>:
</b></div><div><ul><li>Valid driver&rsquo;s license is required.</li><li>
Certifications related to training, adult learning, instructional design, learning systems, project management, or performance improvement such as Lean Six Sigma are preferred but not required.</li><li>
Equivalent military training, instructor qualifications, or formal leadership programs are highly valued.</li></ul></div><div></div><div><b><br>
PHYSICAL DEMANDS AND WORK ENVIRONMENT</b></div><div><b><i>
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i></b></div><br>
<div></div><ul><li>
Work is performed in a combination of office, training, and operational settings, with occasional exposure to varying environments (indoors and outdoors).</li><li>
Must be able to lift materials (up to 25 lbs), set up training spaces.</li><li>
Must be able to differentiate colors and shades of color to assess visual training materials or printed resources as needed.</li></ul></div>

Human Resources Specialist - Training & Performance

bunq

<div>
 We&rsquo;re looking for a Learning &amp; Performance Specialist who will build our training setup from scratch and take full ownership of how employees develop the skills they need to perform at a high level.
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 Your focus will be on identifying real capability gaps, creating the right solutions, rolling them out effectively, and proving through data that they work 🚀
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 <strong>
  Take Ownership
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  <br/>
 </strong>
 As a Learning &amp; Performance Specialist, you will:
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 <ul>
  <li>
   Create, manage, and continuously improve general bunq training programs.
  </li>
  <li>
   Lead interactive workshops and in-person trainings focused on real behavior change.
  </li>
  <li>
   Measure training effectiveness and translate insights into actionable improvements 📊
  </li>
  <li>
   Improve existing internal processes or create new ones to optimize employee performance and development.
  </li>
  <li>
   You have deep knowledge of creating effective and engaging training programs by deadline.
  </li>
  <li>
   You know how to measure training impact and use data to improve outcomes.
  </li>
  <li>
   You genuinely enjoy in-person training, coaching, and working closely with people.
  </li>
  <li>
   You&rsquo;re familiar with process optimization and like making things work better ⚙️
  </li>
  <li>
   You naturally take ownership and proactively close performance gaps.
   <br/>
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  </li>
 </ul>
 Curious to see how we make life easy? - try the bunq app, it only takes 5 minutes to sign up.
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  Your space to perform
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 We give you the space and the tools you need to succeed 💪🏼
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 🤟 Great, international colleagues who share your mindset
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 👩&zwj;💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.
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 📚 We support growth with bunq Academy and &euro;1500 annual learning budget
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 🚴&zwj;&female;️ A Multisport gym card for your health and wellbeing (in Turkey)
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 🇧🇬 Flex Benefits: &euro;70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle.
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 🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳) (In Turkey)
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 🧳 Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration
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 🚀 We reward tenure with a dedicated travel budget: &euro;1.5k after 2 years and &euro;3k after 4 years to visit another core office.
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 💻 A MacBook so you can Get Shit Done with us
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 🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options
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 ⚕️ Private health insurance, just in case
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 💸 Monthly contribution to your phone and internet bills (in Turkey)
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 🍻 Friday drinks and other celebrations - bunq style
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 All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, DISA. This is part of our commitment to a secure and trustworthy workplace.
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Learning & Performance Specialist

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