platform & automation senior engineer Jobs in Boston

platform & automation senior engineer

principal software engineer Jobs in Boston

principal software engineer

platform automation senior engineer

WilmerHale

<div><div><div><div><div><div>WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States and Europe. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.</div><br>
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</div>
</div></div><div><p><b>What you will be doing</b></p>
<p>
The Platform &amp; Automation Senior Engineer is responsible for managing and maintaining enterprise automation platforms, including but not limited to ServiceNow, to ensure efficient and effective operations. This role involves accountability in configuring platforms, implementing new functionalities, maintaining system stability, and ensuring data integrity. The engineer collaborates with various stakeholders to understand their requirements, suggest, define, and create technical solutions, and support ongoing projects and operations.</p>
<p><b>
About this role:</b></p>
<ul>
<li>Engages with stakeholders to gather requirements, design and deliver solutions that align with customer needs.</li>
<li>Responsible for system performance and for ensuring high availability, reliability, and optimal performance of automation platforms, including ServiceNow.</li>
<li>Responsible for configuring and customizing platform modules, such as Incident, Problem, Change, Asset, and Configuration Management.</li>
<li>Creates and configures notifications, define and implement workflows, business rules, UI actions, and automation to improve efficiency.</li>
<li>Proposes, designs and implements enhancements to automation platforms to optimize functionality and improve the user experience.</li>
<li>Leverages the AI component of Service now to gain business efficiencies.</li>
<li>Develops software solutions using JavaScript, Web Services, HTML, and CSS within automation environments.</li>
<li>Manages the health of CMDB and other data repositories in collaboration with the Infrastructure team to support assets and configuration.</li>
<li>Responsible for application support activities, including code migrations, replications, patching, and platform upgrades.</li>
<li>Utilizes data import templates for data loading and extraction to support reporting and analytics needs.</li>
<li>Responsible comprehensive process and knowledge documentation for ITIL and end user.</li>
<li>Coaches and mentors junior developers
</li><li>Assists with data entry and validation from source documents into the automation platform database.</li>
<li>Extracts and transform data into formats suitable for reporting or further analysis.</li>
<li>Supports the development and configuration of custom applications within the ServiceNow and other automation platforms.</li>
<li>Troubleshoots and resolves technical issues in collaboration with other team members.</li>
<li>Ensures platform stability by adhering to best practices, standards, and governance policies.</li>
<li>Participates in training opportunities and self-learning to deepen knowledge of automation platforms, including ServiceNow.</li>
<li>Collaborates on team projects, contributing ideas to improve workflows and processes across the platform.</li>
<li>Displays professionalism, quality service and a positive &ldquo;can do&rdquo; attitude to internal members/departments of the Firm.</li>
<li>Assumes additional responsibilities as assigned.</li></ul></div><div><br>
</div></div><br>
<br>
<p></p>Required Skills<br>
<ul><li>ServiceNow Administrator (CSA) is desirable.</li>
<li>Additional certifications in ServiceNow modules (ITSM, CSM, ITOM, etc.) are preferred but training is available.</li>
<li>Strong understanding of ITIL/ITSM principles.</li>
<li>Proficient in JavaScript, HTML, CSS, and other relevant scripting languages.</li>
<li>Strong experience with REST/SOAP APIs and integration tools.</li>
<li>Excellent problem-solving and analytical skills.</li>
<li>Strong communication and interpersonal skills including ability to communicate to all levels of end users, IS and Management staff.</li>
<li>Ability to work independently and as part of a team.</li>
</ul>
<p><b>Education:</b></p>
<ul>
<li><div> <ul><li>Bachelor&rsquo;s degree</li>
<li> Advanced Scripting/ Reporting and other classes area highly recommended</li></ul><br>
</div></li>
</ul><br>
<br>
Required Experience<br>
<ul><li>5+ years&rsquo; application design, development, and support experience in a large scale, complex environment
</li><li>At least 3 years of experience with the ServiceNow tool, or a similar automation tool, strongly preferred.</li>
<li>Workflow and process improvement methodology and technology solution experience strongly preferred.</li>
<li>Law firm experience is preferred.</li>
</ul><div>This job description is intended to describe the general nature and level of the work being performed by employees in the position. It is not intended to be a complete list of all responsibilities, duties, and skills for positions. The firm reserves the right at all times, in its sole discretion, to add or subtract duties and responsibilities, as it deems necessary.</div>
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<div>Wilmer Cutler Pickering Hale and Dorr LLP (WilmerHale) is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran, or any other protected status under applicable law. WilmerHale will make reasonable accommodations for qualified individuals with disabilities and otherwise as required by applicable law.</div>
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<div>For more information about Equal Employment Opportunity, please click here.</div>
<div></div>
<div>For additional information about our benefits, please click here.</div><br>
<p></p>
<p>
#LI-AF1</p>
<p>
#LI-Hybrid</p></div><p></p>

Platform & Automation Senior Engineer

Berkshire Hathaway Specialty Insurance

<div></div><div><p><b>Who are we?</b><br>
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway&rsquo;s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.</p><p>
We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty, and specialty lines insurance company in the world?</p><p>
Learn more about our unique culture and history.</p><p></p><p><b><br>
Job Opportunity:</b></p><p>
Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for an IT professional who possesses extensive technical and delivery skill to join our Boston based Enterprise Applications Team as a Principal Software Engineer. This role will drive the implementation of our technical architecture and be integral to the solutioning and design for critical automation efforts. Solutions will involve the integration of vendor packages and custom solutions and the candidate must possess a passion for delivering value through technology.</p><p></p><p><b><br>
Duties &amp; Responsibilities:</b></p><ul><li>
Lead/Manage small to large complex projects and enhancements including hands-on software development adhering to the defined SLAs</li><li>
Provide hands on support for applications as needed</li><li>
Actively participate in solution design and programming for Enterprise applications</li><li>
Ensure alignment of technical architecture of the application with the enterprise technology roadmap. Establish and ensure the implementation of agreed architecture and infrastructure</li><li>
Evaluate and select appropriate software, tools, and integration methods</li><li>
Oversee development activity (e.g., conduct code reviews, process adherence) and provide guidance to team members, both internal and external</li><li>
Present technical solution to our Enterprise Architecture Review Board</li><li>
Help create documentation to provide user support for programs and for production/operating procedures</li></ul><p></p><p><b><br>
Qualifications, Skills, and Experience:</b></p><ul><li>
Proven experience as a Principal Software Engineer with deep experience in building applications and leveraging third party solutions wherever applicable</li><li>
Hands-on expertise with software development and system administration</li><li>
Proven expertise in cloud-first and service-oriented architecture (SOA)</li><li>
Expert level knowledge of coding languages in the Microsoft suite</li><li>
Diverse technical background with desire and ability to be hands on throughout the project lifecycle</li><li>
Excellent observation and analytical skills, with a keen attention to detail</li><li>
Excellent communication and interpersonal skills, comfortable liaising with remote users and vendors</li><li>
Adept and eager to becoming knowledgeable in the business use of the systems platform implemented</li><li>
Understanding of the Property &amp; Casualty Insurance industry is desirable; not required</li><li>
Independently motivated with a &ldquo;team player&rdquo; mentality with an ability to offer flexibility while maintaining focus on solution delivery</li><li>
Experience supervising teams of local and off-shore IT development resources</li></ul><p></p><p><b><br>
BHSI Offers:</b></p><ul><li>A competitive package and exciting growth opportunities for career-oriented teammates</li><li>A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders</li><li>A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework</li><li>Benefits that support your life and well-being, which include:</li></ul><ul><li>
Comprehensive Health, Dental and Vision benefits</li><li>
Disability Insurance (both short-term and long-term)</li><li>
Life Insurance (for you and your family)</li><li>
Accidental Death &amp; Dismemberment Insurance (for you and your family)</li><li>
Flexible Spending Accounts</li><li>
Health Reimbursement Account</li><li>
Employee Assistance Program</li><li>
Retirement Savings 401(k) Plan with Company Match</li><li>
Generous holiday and Paid Time Off</li><li>
Tuition Reimbursement</li><li>
Paid Parental Leave</li></ul><p></p><p><i><br>
The base salary range for this position is $130,000 to $170,000, along with annual bonus eligibility; a candidate&rsquo;s salary is determined by their relevant skills and experience. We value our teammates &ndash; both their capabilities and character &ndash; as demonstrated by our amazing culture.</i></p><p>
NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.</p></div><p></p>

Principal Software Engineer

ABCorp NA Inc.

<div><p>About ABCorp</p><p>
ABCorp is a 230+ year-old secure manufacturer and trusted partner at the intersection of payments, fintech, identity, and additive manufacturing. We design, manufacture, and personalize secure products&mdash;credit/debit cards, healthcare and government IDs, and 3D-printed solutions&mdash;supported by robust digital and data-driven services.</p><p></p><p><br>
We are seeking a Revenue Operations Analyst to join our go-to-market team. This role will be the backbone of our sales organization, ensuring we have the data, reporting, and tools in place to exceed aggressive growth targets.</p><p></p><p><br>
Responsibilities</p><ul><li>
Spearhead the transition of incumbent CRM to HubSpot CRM</li><li>
Own and optimize HubSpot CRM as the primary revenue platform (data integrity, automation, reporting, dashboards).</li><li>
Build and maintain reporting frameworks for pipeline, forecasting, account performance, and profitability analysis.</li><li>
Support leadership in forecasting efforts by consolidating data, modeling trends, and identifying risks/opportunities.</li><li>
Partner with Sales, Marketing, Finance, and Client Success to align KPIs, dashboards, and reporting.</li><li>
Develop automated processes to improve sales team efficiency (lead scoring, routing, alerts, etc.).</li><li>
Perform deep-dive analytics on sales team performance, account trends, campaign ROI, and contribution margin (CM) profitability.</li><li>
Collaborate with Finance and Sales to determine CM contribution margin profitability at product, program, and account levels.</li><li>
Manage integrations between HubSpot, Visual ERP, and other systems.</li><li>
Ensure compliance with data governance, security, and reporting standards.</li></ul><p></p><p><br>
Required Skills &amp; Experience</p><ul><li>
5-10 years of experience in Sales Ops, Revenue Ops, or Sales Engineering (fintech, SaaS, or manufacturing preferred).</li><li>
Expert in HubSpot CRM: pipeline configuration, workflow automation, reporting, and integrations.</li><li>
Proficiency with business intelligence tools (Tableau, Power BI, Looker, or equivalent).</li><li>
Strong data analysis skills (Excel/Google Sheets, SQL a plus).</li><li>
Experience supporting revenue forecasting processes and profitability analysis.</li><li>
Familiarity with contribution margin concepts and financial modeling.</li><li>
Strong project management and communication skills&mdash;able to manage multiple stakeholders and competing priorities.</li></ul><p>
Nice-to-Haves</p><ul><li>
Experience with Visual ERP or other ERP systems.</li><li>
Understanding of manufacturing, supply chain, or payments ecosystems.</li><li>
Prior experience in a high-growth environment scaling sales process.</li></ul><p>
What We Offer</p><ul><li>
Opportunity to shape the backbone of revenue operations in a high-impact role.</li><li>
Exposure to a diverse ecosystem&mdash;financial services, government, healthcare, and advanced manufacturing.</li><li>
Collaborative team culture with direct executive visibility.</li><li>
Competitive compensation, benefits, and growth opportunities.</li></ul></div><p></p>

Revenue Operations Analyst

Manulife

<p></p><div><p><b>The Opportunity
</b></p><p></p><p>We have an exciting opportunity for a Lead Technical Product Manager (Individual contributor &ndash; Director level) within Product and Platform Services team.
</p><p></p><p>We are seeking a talented, motivated and driven individual who will be responsible for being a Lead Technical Product Manager for driving better Developer Experience when using Cloud services (Infrastructure/Containers, PaaS and Data Analytics) and Developer tools.
</p><p></p><p><b>Work arrangement: Hybrid - 3 days in office, 2 days from Home; Remote working option is not available.
</b></p><p></p><p><b>People Leader Role: No
</b></p><p></p><p><b>Position Responsibilities:
</b></p><p></p><p>You will be creating vision, strategy and elaborating use cases/requirements that engineering teams would love to deliver. This will be through engagement with internal customers (business segments), application owners, developers, cloud operations and security teams, product managers, engineering team and leadership. You will also be responsible for developing deliverable/release technical content for stakeholder consumption.
<br>
<br>
You will interact cross-functionally with engineering, product managers, cloud operations team and internal business segments.
</p><p></p><p><b>Required Qualifications:
</b></p><ul><li><p>Drive vision and strategy for Manulife Cloud and Developer Services
</p></li><li><p>Responsible for Elaboration of Use cases/requirements and maintains a prioritized product backlog (epics and user stories) based on business value, ROI and company vision.
</p></li><li><p>Responsible for owning Product Owner responsibilities for Agile Scrum/Kanban squad(s)
</p></li><li><p>Work both internally with functional groups ( engineering, product managers, cloud operations team and internal business segments ) to drive technical release content and deliverables.
</p></li><li><p>Engage with customers (business segments) on an occasional basis, solicit requirements and prioritize backlog accordingly.
</p></li><li><p>Create technical content for stakeholder consumption
</p></li><li><p>Own roadmap for Manulife Cloud Container/PaaS/Data Analytics services
</p></li><li><p>Deliver Solution/Feature Presentations/Demos at business reviews and meetings.
</p></li><li><p>Understands and critiques the architecture proposed by architecture team and ensures that the engineering team delivery is aligned to addressing business needs
</p></li><li><p>Work with scrum masters/program managers to track schedule against the roadmap, and escalate risks/ issues.
</p></li></ul><p></p><p><b>Preferred Qualifications:
</b></p><ul><li><p><b>Product Owner certification required
</b></p></li><li><p><b>MBA or equivalent strongly preferred
</b></p></li><li><p><b>10+ years of experience in Cloud Services/software/automation industry preferred
</b></p></li><li><p><b>4+ years of experience in Product Management preferred
</b></p></li><li><p><b>Experience in product owner responsibilities focused on Developer tools and Public Cloud Services, Software, Automation and Orchestration tools.
</b></p></li><li><p><b>Technical knowledge of Development tools, Public Cloud (preferably Azure) Containers, Platform-as-a-Service (PaaS), Data Analytics technologies and GenAI technologies
</b></p></li><li><p>Familiarity of GenAI technologies, Cloud automation, Devsecops and Application/Platform/Infrastructure security and monitoring tools preferred.
</p></li><li><p>Experience with Agile development/Scrum methodologies required.
</p></li><li><p>Leadership skills to take new challenges and creativity to take new approaches to problems
</p></li><li><p>BS or equivalent required.
</p></li><li><p>Prior Product Owner background in software development and/or IT projects required.
</p></li></ul><p></p><p><b>When you join our team:
</b></p><ul><li><p>We&rsquo;ll empower you to learn and grow the career you want.
</p></li><li><p>We&rsquo;ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
</p></li><li><p>As part of our global team, we&rsquo;ll support you in shaping the future you want to see
</p></li></ul><p></p><p>#LI-JH
</p><p></p><p><b>About Manulife and John Hancock
</b></p><p></p><p>Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .
</p><p></p><p><b>Manulife is an Equal Opportunity Employer
</b></p><p></p><p>At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
</p><p></p><p>It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .
</p><p></p><p><b>Referenced Salary Location
</b></p>USA, Massachusetts, Boston, 197 Clarendon Street
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Working Arrangement
</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Hybrid
<p></p><p><b>Salary range is expected to be between
</b></p>$124,250.00 USD - $230,750.00 USD
<p></p><p>If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
</p><p></p><p>Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&amp;D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
</p><p></p><p>Know Your Rights <b>I </b>Family &amp; Medical Leave I Employee Polygraph Protection I <b>Right to Work </b><b>I </b><b>E-Verify </b><b>I </b><b>Pay Transparency
</b></p><p></p>Company: John Hancock Life Insurance Company (U.S.A.)</div>

Lead Technical Product Manager (Director level - individual contributor)

Tomorrow.io

<div><p>As the first AI Director of Enterprise Growth at Tomorrow.io, you'll play a pivotal role in shaping and scaling high-quality pipeline growth for our enterprise business. This is a highly hands-on role that blends creativity, analytics, and automation to deliver measurable impact. Leading with AI and automation, you'll own the strategy and execution of digital campaigns, oversee website optimization, drive GEO/SEO strategy, and design and optimize marketing automation processes like lead routing, scoring, and system integration. You'll partner closely with sales, product marketing, and external vendors to ensure Tomorrow.io is continuously driving demand, awareness, and conversion at scale.</p>
<p>
This role will report to Chief Product &amp; Engineering, while maintaining a close working partnership with Marketing and Enterprise teams.</p>
<p>
Please note that our Boston teams work in a hybrid capacity, and collaborate at least 2x per week onsite.</p>
<p><b>
What you bring&hellip;</b></p>
<ul>
<li>5-7 years of experience in growth marketing, demand generation, or digital marketing, B2B SaaS with an enterprise focus is a must.</li>
<li>Proven track record of building and scaling growth programs that deliver measurable pipeline</li>
<li>Hands-on experience managing and optimizing paid media campaigns, particularly on LinkedIn</li>
<li>Strong background in website optimization and GEO/SEO, with experience leading testing and performance improvement initiatives</li>
<li>Expertise with HubSpot, Salesforce, GA4, LinkedIn Ads Manager, Google Ads, and GEO/SEO tools such as Ahrefs or SEMrush</li>
<li>Experience working with external vendors or agencies to extend capabilities and scale programs</li>
<li>Experience in growth-stage startups or tech-driven environments, ideally where automation and tooling were key to scaling demand</li>
</ul>
<p><b>What you'll do&hellip;</b></p>
<ul>
<li>Lead enterprise growth through an AI-first approach, embedding automation and data-driven decision-making into every channel and campaign</li>
<li>Lead website optimization efforts, implementing testing frameworks and conversion strategies to improve performance</li>
<li>Build, manage, and optimize marketing operations and automation workflows, including lead routing, scoring, integrations, and CRM processes (HubSpot, Salesforce, enrichment tools, etc.)</li>
<li>Oversee paid media campaigns (LinkedIn, Google, etc.), ensuring effective targeting, messaging, and ROI</li>
<li>Direct GEO/SEO initiatives, including strategy development and management of external partners/agencies</li>
<li>Analyze, report, and present campaign performance to leadership, using insights to refine future strategies</li>
</ul>
<p><i>If your experience is close but doesn't fulfill all requirements, please apply. Tomorrow.io is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences.</i></p>
<p></p>
<p><i>Tomorrow.io is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Tomorrow.io participates in the E-Verify program in all US states, as required by law.</i></p>
<p><i>
At tomorrow.io we have established a workplace culture that values fairness and equal opportunities and we believe it is crucial for fostering a positive and productive environment. Regularly reviewing and adjusting pay practices to align with legitimate drivers of pay, such as job level, geographic location, and performance, demonstrates a commitment to maintaining equity within the organization.This commitment to ongoing assessment and improvement is key to creating a workplace that is not only diverse and inclusive but also fair and just. Anticipated salary range for this role is $135k-$155k, subject to local market and candidates skills and experience. Comprehensive health benefits, unlimited paid time off and other benefits included. Relocation assistance may be offered/available for certain roles.</i></p>
<p><i>
Tomorrow.io is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at </i><i>jobs@tomorrow.io</i></p>
<p></p>
<p><b>About Tomorrow.io:</b></p>
<p>
Selected by <i>TIME</i> Magazine as one of the Top 100 Most Influential Companies in the World, Tomorrow.io is the world's leading Resilience Platform&trade;. Combining next-generation space technology, advanced generative AI, and proprietary weather modeling, Tomorrow.io delivers unmatched forecasting and decision-making capabilities. Trusted by six of the top ten Fortune 500 companies, Tomorrow.io empowers organizations to proactively manage weather-related risks, opportunities, and enhance operational efficiency. From cutting-edge weather intelligence to real-time early warning systems, Tomorrow.io enables predictive, impact-based action for a safer, more resilient future. Learn more at Tomorrow.io.</p>
<p><b>
Ethos:</b> Our ethos guides us in everything we do - The people of Tomorrow are here to make an impact, they show true grit, and always put people first.</p>
<p><b>
How we roll:</b> We believe that magic happens when people work together. The People of Tomorrow take ownership with a bias for action. We believe in transparency and directness, putting work before ego, and empathy. The People of Tomorrow have a can-do attitude, are resilient, and curious. They are growth oriented, value people striving to be experts, and love to have fun. Here, your success is achieved by your impact and deliveries and not by the hours you put in. We have flexible hours and unlimited vacation days policy. The People of Tomorrow show empathy, mutual respect and work as one diverse team. We grow fast and move faster but we always see people first. Each person has their own career growth path for we believe that the only way for the company to grow is if you grow.</p></div>

AI Director Demand Generation

Tufts University

<div>Overview:
<div>
The Department of Public Health and Community Medicine is an academic department within the Tufts University School of Medicine located on the Health Sciences Campus in Boston. Technical and academic assets within the department provide a strong research support system for federally-funded research. Its faculty members hold advanced degrees in epidemiology, biostatistics, sociology, anthropology, law, medicine, nutrition, biology, engineering, health policy, economics, social policy, education, social work, and the behavioral sciences. Department research includes a focus on the following thematic areas: health equity, substance use disorders, health communication, nutrition and infection, infectious disease epidemiology, health policy and health care delivery, environmental health, the opioid epidemic, and global health. Department faculty are methodologically strong and diverse, with expertise in biostatistics, survey research, program evaluation, qualitative methods, dietary assessment and spatial epidemiological analysis.</div>
What You'll Do:
<div><b>
This is a grant funded position and is not eligible for severance pay.</b></div><div><br>
This Senior Research Coordinator position will the support the Principal Investigator on projects focused on understanding the implications of nonadherence to tuberculosis (TB) medications on outcomes for people living with TB globally. Most of the Senior Research Coordinator's time will be spent working on starting implementation of a large study evaluating novel approaches for measuring adherence to TB medications, in collaboration with international collaborators.</div><div><br>
Under the general supervision of the Principal Investigator, the Senior Research Coordinator will be responsible for updating and reconciling IRB-related paperwork, using RedCap or other software to develop a data entry platform, and managing other regulatory paperwork for the study. The Senior Research Coordinator will also contribute to development of a study protocol manuscript for public posting. They will be responsible for coordinating routine activities for the study, including data maintenance, scheduling meetings with international collaborators, and maintaining other routine communications. Relevant skills include strong knowledge of use of Excel for data management, prior use of data entry platforms such as RedCap or EpiCollect, and good writing and communication skills. The Senior Research Coordinator will have the opportunity to contribute to manuscripts in development from related projects focused on tuberculosis medication adherence and treatment outcomes.</div><br>
<div></div>
What We're Looking For:
<div><b>
Basic Requirements:</b></div><ul><li>
Typically requires a Bachelor's degree and 2+ years&rsquo; experience in a clinical research setting</li><li>
Experience with Excel and strong writing skills are mandatory.</li></ul><div></div><div><b><br>
Preferred Qualifications:</b></div><ul><li>
MPH or MSc in a public health field, especially global health, is preferred.
</li><li>Prior experience in TB research is preferred.
</li><li>Given that study interactions will take place with international teams, including teams in India, knowledge of Tamil or other Indian languages may be helpful though not mandatory</li></ul></div>

Senior Research Coordinator - Tufts University School of Medicine

Verndale

<div><p><b>About the Senior Project / Program Manager role</b><br>
<br>
Verndale is seeking a seasoned <b>Senior Project / Program Manager</b> to lead a high profile Salesforce implementations as part of our growing Salesforce Practice. This is a hybrid strategic and delivery-focused role, responsible for overseeing multiple concurrent workstreams spanning <b>Sales Cloud, Service Cloud, Agent Cloud, Marketing Cloud, and Data Cloud</b>. You will partner with our cross-functional consulting and engineering teams to ensure seamless delivery across both discovery and execution phases.<br>
This role requires deep Salesforce program experience, an understanding of key business drivers<b> </b>and strong delivery leadership skills. You&rsquo;ll own integrated planning, manage evolving priorities, ensure client satisfaction, and support solution adoption across complex stakeholder landscapes.<br>
<br>
<b>Responsibilities</b></p><ul><li>
Lead and manage a multi-phase Salesforce program from planning through go-live and optimization, balancing discovery, implementation, and enablement simultaneously.</li><li>
Serve as the strategic and delivery point-of-contact across Verndale teams, client stakeholders, vendors, and Salesforce partners.</li><li>
Drive program governance through comprehensive project plans, risk management, change control, and stakeholder communications.</li><li>
Collaborate with Solution Consultants, Architects, and Engineers to define and deliver scalable solutions aligned with business goals and platform best practices.</li><li>
Ensure timely execution of program deliverables across multiple clouds, with accountability for budget, resourcing, and KPIs.</li><li>
Monitor and manage workstream interdependencies across Sales, Service, Agent, Marketing, and Data Cloud implementations.</li><li>
Support and facilitate data governance, integration design, and change adoption across the client enterprise.</li><li>
Champion PMO excellence, continuously refining workflows, documentation standards, and client communication strategies.</li><li>
Drive user adoption through coordination of training, support plans, and strategic communications during and after go-live.</li><li>
Lead retrospectives and track program performance to fuel continuous improvement post-launch.</li></ul><p><b>
Qualifications</b></p><ul><li>
7&ndash;10+ years of program or senior-level project management experience in digital transformation or CRM-focused environments.</li><li>
3+ years specifically managing Salesforce-related programs, ideally with experience across at least <b>three Salesforce clouds</b>.</li><li>
Deep understanding of Salesforce architecture, delivery lifecycles, and platform best practices.</li><li>
Strong stakeholder management experience in both business and technical contexts.</li><li>
Demonstrated success managing large-scale, cross-functional delivery teams in a matrixed organization.</li><li>
Familiarity with data integrity, governance, and Salesforce platform integrations.</li><li>
Experience delivering within Agile or hybrid Agile/Waterfall frameworks.</li><li>
Outstanding communication, conflict resolution, and organizational skills.</li></ul><p>
Preferred Skills &amp; Certifications</p><ul><li>
Salesforce certifications (e.g., Administrator, Advanced Admin, Platform App Builder, Sales Cloud Consultant)</li><li>
PMP, CSM, SAFe, or other relevant delivery certifications</li><li>
Experience with tools such as <b>Jira, Confluence, Microsoft Project, Power BI, or Smartsheet</b></li><li>
Prior experience in consulting or agency environments highly desirable</li></ul><h2 class="jobSectionHeader"><b>
What Success Looks Like</b></h2><ul><li>
You deliver on time, on budget, and with the confidence of both your clients and your team.</li><li>
The program is structured and well-governed, but agile enough to respond to change.</li><li>
You earn credibility as a trusted advisor across business and technical teams.</li><li>
You help elevate Verndale&rsquo;s reputation for delivery excellence in the Salesforce ecosystem.</li></ul><h2 class="jobSectionHeader"><b>
Ten Great Reasons to Work at Verndale</b></h2><ul><li>
We are a rapidly growing company that is just as entrepreneurial today as when we were founded in 1998.
</li><li>We are relentlessly curious and enthusiastically solve our clients&rsquo; complex business problems through technology, data, and design.
</li><li>We foster a culture that enables every person in the organization to do the best work of their career.
</li><li>We offer regular training and professional development to move careers forward.
</li><li>Client and employee satisfaction are our two most important business metrics.
</li><li>We celebrate and champion diversity, equity, and inclusion.
</li><li>We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one.
</li><li>We provide top-of-the-line benefits including health, dental, vision, 401K, LTD, STD, Life Insurance, EAP, HRA and more.
</li><li>We support a healthy work/life balance.
</li><li>We are fully remote enabled and embrace the evolving definition of the workplace.
</li></ul><h2 class="jobSectionHeader"><b>About Verndale</b></h2><p>
Verndale is a digital experience agency dedicated to driving growth by helping businesses create meaningful human connections in an increasingly digital world. With offices in Boston, Montreal, Los Angeles, Quito, and hubs across the Americas, we partner with marketing and technology leaders to deliver personalized web, mobile, and ecommerce solutions that elevate customer experiences.<br>
At Verndale, we thrive on collaboration and innovation, offering a full range of services that span strategy, design, development, personalization, SEO, analytics, and digital advertising. We celebrate diversity and inclusion, striving to create a climate of respect essential for both individual and company success.<br>
If you're ready to be part of a passionate team dedicated to making an impact and driving growth, we invite you to explore a career at Verndale.</p><h2 class="jobSectionHeader"><b>
Compensation &amp; Benefits</b></h2><h2 class="jobSectionHeader"><b>
$135,000 - $155,000 USD</b><br>
<b>In accordance with applicable law, the above salary range provided is Verndale's reasonable estimate of the salary for this role. The actual amount may vary, based on non-discriminatory factors such as location, experience, knowledge, skills and abilities. In addition to salary, Verndale also offers a competitive benefits package.</b><br>
<b>Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical, dental, life, disability and a 401(k) savings plan are offered to all full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible. For some roles, remote work is a definite possibility; we believe in hiring the best and keeping our own happy and motivated.</b><br>
<b> Verndale is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.</b></h2><p>
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Salesforce Senior Project / Program Manager

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