business analyst

benefits analyst

closer analyst

content analyst

power analyst

CW Talent Solutions

<div>
 <p>
  <strong>
   <em>
    <u>
     Power/ Energy Analyst (ISO/ ERCOT / PJM)
    </u>
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Miami ☀️
 </p>
 <p>
  Market leading compensation package
 </p>
 <p>
  (Base, Bonus , Sign-on, Relocation)
 </p>
 <p>
  <br/>
 </p>
 <p>
  In beautiful Miami, you will be working within a leading Global Hedge Fund. This position will involve research, development and execution of Power and Energy trading strategies
  <strong>
   <em>
    <u>
     (ISO/ ERCOT / PJM)
    </u>
   </em>
  </strong>
  . You will need a strong fundamental understanding of Energy markets across the US / Europe. You will be managing data and modelling for the power and gas desks , generating reports with the aim of finding discrepancies in the markets to use as a source of PNL. Using Python you will assist in trading global commodity strategies.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Requirement :
 </p>
 <p>
  <br/>
 </p>
 <p>
  📌 2+ years experience as an Analyst / Researcher within the Buyside / Trade Shop
 </p>
 <p>
  📌 Strong Power/ Energy market knowledge
 </p>
 <p>
  You do not need to own a track record*
 </p>
 <p>
  📌 Python Proficiency
 </p>
 <p>
  📌 STEM degree
 </p>
 <p>
  <br/>
 </p>
 <p>
  The benefits &amp; positives outcomes that could apply to you?
 </p>
 <p>
  <br/>
 </p>
 <p>
  - Compensation 💰⬆️
 </p>
 <p>
  - New Challenges 💭
 </p>
 <p>
  - Career growth ⏩
 </p>
 <p>
  - Job Satisfaction 😊
 </p>
 <p>
  - Sunshine and a tropical climate ☀️
 </p>
 <p>
  <br/>
 </p>
 <p>
  No resume is needed at this point, but if the above sounds interesting or compelling to you. Contact me directly below for a chat over Whatsapp or email:
 </p>
 <p>
  <br/>
 </p>
 <p>
  📞 00353 85 852 6207
 </p>
 <p>
  📧 desmond@cwtalentsolutions.com
 </p>
</div>


Power Analyst

Lennar

<div><div>We are Lennar</div><div>
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500&reg; company and consistently ranked among the top homebuilders in the United States.</div><div></div><div>
Join a Company that Empowers you to Build your Future</div><div>
A Lead HR Technical Analyst is an experienced professional responsible for leading complex projects and initiatives, mentoring junior analysts, and acting as a liaison between business stakeholders and technical teams. This role involves strategic planning, advanced data analysis, and ensuring that business objectives are met through effective solutions.</div><ul><li><div>
A career with purpose.</div></li><li><div>
A career built on making dreams come true.</div></li><li><div>
A career built on building zero defect homes, cost management, and adherence to schedules.</div></li></ul><div></div><div>
Your Responsibilities on the Team</div><ul><li><div>
Support large-scale and high-impact HR Systems Integration and Implementation projects.</div></li><li><div>
Design, development, and deployment of Workday integrations with knowledge of Workday Studio integrations.</div></li><li><div>
Partner with internal and external stakeholders to support integrations between Workday and ServiceNow HR Service Delivery (HRSD).</div></li><li><div>
Evaluate and implement Agentic AI solutions to streamline HR workflows, enhance employee experience and drive automation.</div></li><li><div>
Collaborate with HR business leaders to identify technology opportunities that support HR transformation and digital strategy.</div></li><li><div>
Provide hands-on support for reporting and analytics using Power BI and SQL enabling actionable HR data insights.</div></li><li><div>
Oversee system governance, data integrity, and compliance across HR technology platforms.</div></li><li><div>
Act as a thought leader in the HR Tech space, staying abreast of emerging trends and advising on system enhancements or new tools.</div></li><li><div>
Support project for HR tech initiatives, including system upgrades and new module implementations.</div></li><li><div>
Collaborate with team members across IT and business and provide cross-functional knowledge sharing.</div></li><li><div>
Create a robust roadmap of Employee Lifecycle Experience and how to drive strategies based on employee feedback.</div></li><li><div>
Conduct user acceptance testing (UAT) and provide training to end-users. Create and maintain comprehensive project documentation.</div></li></ul><div></div><div>
Requirements</div><ul><li><div>
Bachelor&rsquo;s degree in Computer Science, Information Technology, Business Administration, or a related field. (Master&rsquo;s degree beneficial).</div></li><li><div>
Minimum 7+ years of experience in HR Technology, including hands-on Workday integration (Core Connectors, EIBs, Workday Studio).</div></li><li><div>
Prefer Experience with ServiceNow HRSD integrations and workflows preferred.</div></li><li><div>
Experience with using Qualtrics for HR surveys and feedback.</div></li><li><div>
Familiarity with Agentic AI, large language models, or AI-powered decision-support tools in HR applications.</div></li><li><div>
Proven track record of supporting and managing complex and or large-scale projects and initiatives.</div></li><li><div>
In-depth understanding and knowledge of business processes, enterprise architecture, and best practices.</div></li><li><div>
Experience with strategic planning and business development.</div></li><li><div>
Exceptional analytical and strategic thinking skills. Proficient in analytics and data visualization using Power BI, SQL, OR Tableau.</div></li><li><div>
Excellent communication, negotiation, and presentation skills.</div></li><li><div>
High level of business acumen and decision-making capability.</div></li><li><div>
Ability to influence and drive change across the organization.</div></li><li><div>
Ability to build and maintain strong relationships with stakeholders at all levels.</div></li></ul><div></div><div>
Preferred Certifications</div><ul><li><div>
Workday Pro Integration Certification</div></li><li><div>
Workday Recruit Certification</div></li><li><div>
ServiceNow Certified Implementation Specialist &ndash; HRSD</div></li></ul><div></div><div>
Physical &amp; Office/Site Presence Requirements:</div><div></div><div>
This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.</div><div></div><div>
This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.</div><div></div><div>
#LI-KB2</div><div></div><div>
Life at Lennar</div><div></div><div>
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone&rsquo;s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar&rsquo;s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.</div><div></div><div>
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn&lt;<div>https://www.linkedin.com/company/lennar/</div>&gt; for the latest job opportunities.</div><div></div><div>
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.</div></div>

Lead HR Technical Analyst, Workday

GFG Holdings

<div><p>GFG Capital is seeking an entry-level <b>Investment Junior Analyst</b> to support our investment and client service teams. This role is designed for recent graduates or candidates with up to two years of experience who want to gain hands-on exposure to global markets, portfolio construction, and client-facing investment solutions.</p><p></p><p><b><br>
Key Responsibilities</b></p>
<ul>
<li>Assist with portfolio construction, asset allocation, and investment analysis.</li>
<li>Prepare customized client proposals and presentations for Relationship Managers.</li>
<li>Research mutual funds, ETFs, equities, fixed income, and global market trends.</li>
<li>Monitor portfolio performance versus benchmarks and highlight key insights.</li>
<li>Contribute to daily market updates and monthly strategy notes.</li>
<li>Support recurring tasks such as reporting, client materials, and database maintenance.</li></ul><br>
<p></p>
<p><b>
Qualifications</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Finance, Economics, or related field.</li>
<li>0&ndash;2 years of experience in investments, research, or wealth management (internships welcome).</li>
<li>Strong analytical skills and proficiency in Excel and PowerPoint.</li>
<li>Strong communication skills and high attention to detail.</li>
<li>Curiosity to learn and grow in a fast-paced environment.</li></ul><br>
<p></p>
<p><b>
Why GFG Capital?</b><br>
You&rsquo;ll be part of a collaborative team where your contributions support meaningful client outcomes. This is a great opportunity to launch your investment career and build a foundation in wealth and asset management.</p></div>

Investment Junior Analyst

Burger King

<div><p><b>Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.</b></p><p></p><p>
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.</p><p></p><p>
RBI owns four of the world's most prominent and iconic quick service restaurant brands &ndash; TIM HORTONS&reg;, BURGER KING&reg;, POPEYES&reg;, and FIREHOUSE SUBS&reg;. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.</p><p></p><p>
RBI is committed to growing the TIM HORTONS&reg;, BURGER KING&reg;, POPEYES&reg; and FIREHOUSE SUBS&reg; brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.</p><p></p><h1 class="jobSectionHeader"><b>
Overview</b></h1><p>
As a Senior Analyst, Data Quality &amp; Integration &ndash; Marketing Analytics, you will play a pivotal role in ensuring the accuracy, integration, and optimization of point-of-sale (POS) data across the Latin America and Caribbean (LAC) region. This is an opportunity to combine your technical expertise with business impact &mdash; automating data processes, enhancing integrations, and delivering actionable insights that drive growth across our brands, channels, and markets.<br>
<br>
This role sits at the intersection of data engineering, analytics, and strategy, giving you exposure to multiple business units while directly shaping the way data informs marketing and commercial decisions.</p><p></p><h1 class="jobSectionHeader"><b>
Key Responsibilities</b></h1><h2 class="jobSectionHeader"><b>
1. Data Automation &amp; Optimization</b></h2><ul><li>Lead the automation of recurring reports and dashboards, reducing manual effort and improving reliability.</li><li>Develop optimized data structures in Snowflake, excel, and related reporting environments to enable scalable analysis while reducing file load.</li><li>Proactively monitor data flows, identifying and resolving bottlenecks or inefficiencies.</li><li>Implement best practices for data governance, documentation, and quality checks to ensure consistency across markets.</li></ul><h2 class="jobSectionHeader"><b>
2. Data Integration &amp; Project Management</b></h2><ul><li>Serve as the primary liaison for regional POS data integration project management, managing timelines, deliverables, and stakeholders.</li><li>Collaborate with internal data engineering, IT, and vendor partners to integrate data pipelines into Snowflake, while ensuring data validity</li><li>Build scalable frameworks for future integrations, reducing onboarding time for new data sources.</li></ul><h2 class="jobSectionHeader"><b>
3. Data Analysis, Insights &amp; Reporting</b></h2><ul><li>Analyze sales and consumption trends at multiple levels: market, category, region, channel, and product mix.</li><li>Deliver actionable insights to sales, operations, and marketing teams, influencing pricing, promotions, and innovation decisions.</li><li>Conduct pre- and post-promotion analyses, quantifying program effectiveness and recommending improvements.</li><li>Prepare visualizations, dashboards, and presentations that translate complex data into compelling business narratives.</li></ul><p></p><h1 class="jobSectionHeader"><b>
Essential Qualifications</b></h1><ul><li>Education: Bachelor&rsquo;s degree in Business, Marketing, Computer Science, Data Analytics, or a related field.</li><li>Experience:</li><li>2&ndash;3 years of experience in QSR, retail, CPG, or related industries.</li><li>Strong experience with databases (Snowflake preferred) for extraction and manipulation.</li><li>Proficiency in SQL and data visualization tools (Tableau, Power BI).</li><li>Advanced Excel and PowerPoint skills for reporting and executive communication.</li><li>Experience with Python or similar programming languages considered a plus.</li></ul><p></p><h1 class="jobSectionHeader"><b>
Preferred Qualifications</b></h1><ul><li>Professional experience in multi-country or regional data management (LAC or other emerging markets).</li><li>Understanding of marketing analytics and measurement frameworks (e.g., comparable performance KPIs, ROI modeling, AB Testing).</li><li>Language skills: Spanish and/or Portuguese proficiency to support regional collaboration.</li><li>Experience integrating POS data with CRM or digital marketing platforms.</li><li>Comfort working with large, complex datasets and applying statistical/forecasting techniques.</li></ul><p></p><h1 class="jobSectionHeader"><b>
Essential Skills &amp; Competencies</b></h1><ul><li>Analytical problem-solver with the ability to connect business questions to data-driven answers.</li><li>Technical fluency, comfortable working with large datasets, SQL queries, and data warehouses.</li><li>Highly organized and detail-oriented, balancing multiple priorities under tight deadlines.</li><li>Strong stakeholder management skills; able to communicate complex insights in clear, business-friendly language.</li><li>Resilient and proactive mindset, thriving in dynamic, fast-paced environments.</li><li>Entrepreneurial spirit with a drive to build, improve, and innovate in both processes and solutions.</li></ul><h1 class="jobSectionHeader"><b>
Key Performance Indicators (KPIs)</b></h1><ul><li><b>% of reporting processes automated and time saved through optimization.</b></li><li><b>Accuracy and timeliness of POS data integrations into Snowflake.</b></li><li><b>Quality of insights delivered (measured via adoption by Sales, Marketing, and Operations teams).</b></li><li><b>Reduction in manual errors and rework through data validation and governance.</b></li><li><b>Impact of analytics deliverables on promotional ROI, market performance, and channel growth.</b></li></ul><p></p><p>
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.</p><p></p><p>
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.</p></div>

Sr. Analyst, Data Quality & Integration, LAC

Popeyes

<div><p><b>Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.</b></p><p></p><p>
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.</p><p></p><p>
RBI owns four of the world's most prominent and iconic quick service restaurant brands &ndash; TIM HORTONS&reg;, BURGER KING&reg;, POPEYES&reg;, and FIREHOUSE SUBS&reg;. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.</p><p></p><p>
RBI is committed to growing the TIM HORTONS&reg;, BURGER KING&reg;, POPEYES&reg; and FIREHOUSE SUBS&reg; brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.</p><p></p><p>
Restaurant Brands International is looking for a Sr. Analyst, Performance Analytics, to join our Marketing Team based in Miami, FL. The Sr. Analyst will be responsible for supporting our national marketing strategy, through analyzing our sales, traffic, profit, product mix and consumer insights data across business segments. Key position requirements include strong analytical, quantitative, problem solving and presentation skills.</p><p></p><p>
This position is based in Miami, FL and is in the office 5 days a week.</p><p></p><p>
Role &amp; Responsibilities:</p><ul><li>
Analyze sales, traffic and profit impact from Calendar activity across channels (Instore, Delivery and Mobile Order and Pay) to evaluate performance and identify trends/ insights.</li><li>
Drive reporting automation, using cutting-edge analytical tools to streamline processes.
</li><li>Manage and develop key performance and product dashboard used cross functionally for department to easily understand impact of calendar initiatives.</li><li>
Act as a steward of data quality to ensure that data flow from POS to Data warehouse is properly categorized to ensure functionality.</li><li>
Prepare and present marketing insights and recommendations to senior leadership.</li><li>
Partner with cross functional teams to build business cases to execute performance findings.
</li><li>Work cross functionally with category, merchandising, execution, pricing and digital team to understand topline impact of Market test.</li></ul><p></p><p>
Qualifications and Skills:</p><ul><li>
Bachelor&rsquo;s or master&rsquo;s degree in data Analytics
</li><li>2+ years of data analytics, marketing, finance or consulting experience.</li><li>
Proficient in the manipulation and analysis of data</li><li>
Strong analytical skills</li><li>
Excellent interpersonal, oral and written skills to include formal presentation experience and the ability to prepare and present marketing presentations.</li><li>
Must be proficient with Microsoft Office Suite programs (Excel, Word, PowerPoint, Outlook), SQL/Snowflake, and BI Tools.</li><li>
Excellent organizational skills: ability to prioritize and handle multiple tasks.</li></ul><p></p><p>
#Popeyes</p><p></p><p>
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.</p><p></p><p>
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.</p></div>

Sr. Analyst, Performance Analytics, Popeyes

Swatch Group

<p><b>The company</b><br>
Swatch Group is the world's number one manufacturer of finished watches. With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components. Swatch Group unites, among other companies, the following watch brands under its roof: Breguet, Harry Winston, Blancpain, Glash&uuml;tte Original, Jaquet Droz, Omega, Longines, Rado, Union Glash&uuml;tte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak. The Group has a strong distribution and multi-brand retail net with two sophisticated boutiques under the name of Tourbillon and Hour Passion. Swatch Group is also an important player in advanced nanomechanical, nanoelectronic and Bluetooth technologies essential to watchmaking and other industries.<br>
<b>Job description</b><br>
Operational Support &bull; Serve as the primary point of contact for technical and business support of all retail IT systems. &bull; Troubleshoot and resolve incidents for store applications, hardware, and integrated solutions. &bull; Identify and implement process improvements to reduce incident volume and resolution time. &bull; Coordinate and host regular business support meetings to address ongoing issues and enhancements. &bull; Coordinate service for 2nd and 3rd level support with Swatch Group Retail IT Team, local and global partners. Project Delivery &amp; Continuous Improvement &bull; Support the deployment of retail IT initiatives, upgrades, and store opening projects. &bull; Configure, test, and validate retail solutions prior to store launches or major rollouts. &bull; Partner with internal teams (Swatch Group US and HQ IT team) and vendors to identify improvement opportunities for operations and support processes. Vendor &amp; Stakeholder Management &bull; Liaise between IT, store operations, and vendors on all issues, enhancements, and system requirements. &bull; Work closely with vendors to test, install, and validate POS and related system modifications. &bull; Align local POS requests with Global Core Template defined by Group Retail IT team. &bull; Integrate changes and evolutions required by Brands HQ, Group Controlling and Global Retail IT in coordination with partners or Global teams. Training &amp; Documentation &bull; Develop and deliver Key User training sessions and support documentation for store teams. &bull; Ensure knowledge transfer to internal and external support teams for smooth handover and ongoing support. #LI-Onsite<br>
<b>Profile</b><br>
The Retail IT Business Analyst will act as the primary liaison between IT, store operations, and vendors to ensure the smooth operation of retail applications and technology in stores. This role combines day-to-day operational support with involvement in project rollouts, continuous improvement initiatives, and ownership of the in-store retail applications landscape. The Analyst will understand both the technical and functional setup of systems, ensuring they meet business needs efficiently and reliably.<br>
<b>Professional requirements</b><br>
&bull; Bachelor&rsquo;s degree in Information Technology, Business or related field. &bull; Minimum of 5 years&rsquo; experience in retail application management and support. &bull; Hands-on experience with retail IT systems and hardware (e.g., POS/Registers, Pin Pads, Peripherals). &bull; Experience with Cegid Y2 strongly preferred. &bull; Proficiency with Microsoft Office Suite and Microsoft operating systems. &bull; Strong interpersonal and stakeholder management skills, with the ability to work across technical and business teams. &bull; Self-motivated, proactive, and able to work independently with strong reporting capabilities.<br>
<b>Benefits Program</b><br>
We are happy to offer a competitive comprehensive benefits package that includes: &bull; Excellent medical, dental and vision insurance (eligible 1st of the month following 30 days, generous employer contribution) &bull; Immediate participation in the 401(k) and 100% vested employer match after one year of employment &bull; 18 PTO days per year, 23 PTO after 5 years &bull; 7 days per year of extended paid time off for medical, parental and military leave &bull; Holiday pay &bull; Company paid life insurance and Long Term Disability &bull; Voluntary Flexible Spending Account, Short Term Disability, Accident/Hospital Indemnity insurance &bull; Employee product discount &bull; Internal transfer and growth potential &bull; $500 Employee Referral Bonus program<br>
<b>Company address</b><br>
Miami, Florida USA<br>
<b>Contact</b><br>
Suzete Truehaft Human Resources Manager<br>
Job Reference: SGUS_02205</p>

Retail IT Business Analyst

<p></p><div><div><div><div><div><p>THE COMPANY</p>
<p>
Swatch Group is the world's number one manufacturer of finished watches. With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.</p>
<p>
Swatch Group unites, among other companies, the following watch brands under its roof: Breguet, Harry Winston, Blancpain, Glash&uuml;tte Original, Jaquet Droz, Omega, Longines, Rado, Union Glash&uuml;tte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak. The Group has a strong distribution and multi-brand retail net with two sophisticated boutiques under the name of Tourbillon and Hour Passion. Swatch Group is also an important player in advanced nanomechanical, nanoelectronic and Bluetooth technologies essential to watchmaking and other industries.</p>
</div>
</div><p></p><div><div><p>JOB DESCRIPTION</p>
<div>
Operational Support<br>
<ul><li>Serve as the primary point of contact for technical and business support of all retail IT systems.</li><li>Troubleshoot and resolve incidents for store applications, hardware, and integrated solutions.</li><li>Identify and implement process improvements to reduce incident volume and resolution time.</li><li>Coordinate and host regular business support meetings to address ongoing issues and enhancements.</li><li>Coordinate service for 2nd and 3rd level support with Swatch Group Retail IT Team, local and global partners.</li></ul></div>
<div>
Project Delivery &amp; Continuous Improvement<br>
<ul><li>Support the deployment of retail IT initiatives, upgrades, and store opening projects.</li><li>Configure, test, and validate retail solutions prior to store launches or major rollouts.</li><li>Partner with internal teams (Swatch Group US and HQ IT team) and vendors to identify improvement opportunities for operations and support processes.</li></ul></div>
<div>
Vendor &amp; Stakeholder Management<br>
<ul><li>Liaise between IT, store operations, and vendors on all issues, enhancements, and system requirements.</li><li>Work closely with vendors to test, install, and validate POS and related system modifications.</li><li>Align local POS requests with Global Core Template defined by Group Retail IT team.</li><li>Integrate changes and evolutions required by Brands HQ, Group Controlling and Global Retail IT in coordination with partners or Global teams.</li></ul></div>
<div>
Training &amp; Documentation<br>
<ul><li>Develop and deliver Key User training sessions and support documentation for store teams.</li><li>Ensure knowledge transfer to internal and external support teams for smooth handover and ongoing support.</li></ul></div>
<p>
#LI-Onsite</p>
</div>
</div><div><div><p>PROFILE</p>
<p>
The Retail IT Business Analyst will act as the primary liaison between IT, store operations, and vendors to ensure the smooth operation of retail applications and technology in stores. This role combines day-to-day operational support with involvement in project rollouts, continuous improvement initiatives, and ownership of the in-store retail applications landscape. The Analyst will understand both the technical and functional setup of systems, ensuring they meet business needs efficiently and reliably.</p>
</div>
</div><div><div><p>PROFESSIONAL REQUIREMENTS</p>
<ul><li>Bachelor&rsquo;s degree in Information Technology, Business or related field.</li><li>Minimum of 5 years&rsquo; experience in retail application management and support.</li><li>Hands-on experience with retail IT systems and hardware (e.g., POS/Registers, Pin Pads, Peripherals).</li><li>Experience with Cegid Y2 strongly preferred.</li><li>Proficiency with Microsoft Office Suite and Microsoft operating systems.</li><li>Strong interpersonal and stakeholder management skills, with the ability to work across technical and business teams.</li><li>Self-motivated, proactive, and able to work independently with strong reporting capabilities.</li></ul>
</div>
</div><div><div><p>BENEFITS PROGRAM</p>
<div>
We are happy to offer a competitive comprehensive benefits package that includes:<br>
<ul><li>Excellent medical, dental and vision insurance (eligible 1st of the month following 30 days, generous employer contribution)</li><li>Immediate participation in the 401(k) and 100% vested employer match after one year of employment</li><li>18 PTO days per year, 23 PTO after 5 years</li><li>7 days per year of extended paid time off for medical, parental and military leave</li><li>Holiday pay</li><li>Company paid life insurance and Long Term Disability</li><li>Voluntary Flexible Spending Account, Short Term Disability, Accident/Hospital Indemnity insurance</li><li>Employee product discount</li><li>Internal transfer and growth potential</li><li>$500 Employee Referral Bonus program</li></ul></div>
</div>
</div><div><div><p>CONTACT</p>
<p>
Suzete Truehaft<br>
Human Resources Manager</p>
</div>
</div></div><div><div><div><div><div><b>Job location</b></div>
800 Waterford Way<br>
33126 Miami FL (Florida)<br>
United States
</div><div><div><b>Company address</b></div>
<div><p>The Swatch Group (U.S.) Inc.<br>
800 Waterford Way<br>
Suite 1000<br>
Miami, FL 33126</p></div></div></div></div></div></div></div><p></p>

RETAIL IT BUSINESS ANALYST

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