principal architect

Techwaresoft

<p><b>Principal Teradata Architect</b><br/>Remote<br/><b>Role Description</b></p><p>We are seeking a <b>Principal Teradata Architect</b> to lead the design, architecture, and optimization of a large-scale <b>Enterprise Data Warehouse (EDW)</b> for a strategic <b>KSA digital transformation project</b>. The role focuses on building high-performance <b>MPP-based data warehouse architectures</b> that support regulatory reporting, cross-platform analytics, and scalable data processing.</p><p><b>Contract:</b> 4 Months (Extendable)</p><p><b>Shift:</b> Sunday&ndash;Thursday | 10/11 AM onwards PKT</p><p><b>Responsibilities</b></p><ul><li>Design and implement <b>enterprise data warehouse architecture</b> using relational and dimensional data models (Star/Snowflake).</li><li>Optimize Teradata performance through <b>TASM configuration and Explain plan analysis</b> to eliminate bottlenecks.</li><li>Architect <b>cross-platform analytics integration</b> between Teradata and Hadoop using <b>QueryGrid</b>.</li><li>Manage <b>high-speed data movement</b> between Teradata and Hadoop using <b>TDCH</b>.</li><li>Lead development of <b>high-performance ETL pipelines</b> using TPT, FastLoad, and MultiLoad.</li><li>Ensure warehouse architecture supports <b>RegTech reporting, data accuracy, and auditability</b>.</li><li>Oversee system performance, data governance, and reliability for enterprise-scale deployments.</li></ul><p><b>Qualification</b></p><ul><li>8+ years of experience in <b>Data Warehousing and Data Architecture</b></li><li>5+ years of hands-on experience with <b>Teradata Vantage or Teradata 16.x / 17.x environments.</b></li><li>Strong experience designing large-scale EDW solutions and dimensional models</li><li>Experience working in <b>enterprise or government-level data environments</b>.</li><li>Hands-on experience with <b>Teradata Studio, Viewpoint, and BAR (Backup, Archive, Restore)</b></li><li>Strong <b>English communication skills</b></li></ul><p><b>Must Have</b></p><ul><li>Deep expertise in <b>Teradata architecture and MPP systems</b></li><li>Advanced knowledge of Teradata SQL extensions, BTEQ scripting, and stored procedures</li><li>Hands-on experience with <b>TASM performance tuning and Explain plan analysis</b></li><li>Experience integrating <b>Teradata with Hadoop (Hive/HDFS) using QueryGrid</b></li><li>Strong experience with <b>TDCH for data transfer between Teradata and Hadoop</b></li><li>Expertise in <b>ETL development using TPT, FastLoad, and MultiLoad</b></li></ul><p><b>Nice to have</b></p><ul><li>Experience building <b>RegTech or regulatory reporting platforms</b></li><li>Knowledge of data governance, classification, and residency requirements for government environments</li><li>Experience supporting <b>large-scale digital transformation or public sector data platforms</b></li></ul><p>Job Type: Full-time</p><p>Work Location: Remote</p>

Principal Teradata Architect

CodeCubical Digital Solutions Ltd

<p>Are you the visionary who sees the system, not just the code? CodeCubical Digital Solutions Ltd is seeking a Senior Principal Solutions Architect to define our technical future from our headquarters in Al Ain.</p><p>This is the highest individual contributor role in our engineering organization. You will not just be building applications; you will be blueprinting the digital ecosystems for government and enterprise clients across the Emirate. We are looking for a technical authority who can deconstruct complex business problems into elegant, scalable, cloud-native architectures. If you are tired of the &quot;churn and burn&quot; of typical agencies and want to do deep, structural architectural work in a focused environment, this is your design studio.</p><p><b>Key Responsibilities</b></p><ul><li><b>Architectural Vision:</b> Define the &quot;North Star&quot; architecture for the organization, selecting the technology stack (Cloud, Data, Security) that will drive our projects for the next 5-10 years.</li><li><b>Enterprise Design:</b> Lead the design of complex, distributed systems using Microservices, Event-Driven Architecture (EDA), and Serverless patterns on Azure/AWS.</li><li><b>Technical Governance:</b> Establish and enforce coding standards, architectural review boards (ARB), and DevOps best practices to ensure technical debt is minimized.</li><li><b>Legacy Modernization:</b> Strategize the strangulation and migration of monolithic legacy systems into modern, containerized environments (Kubernetes/Docker).</li><li><b>Client Advisory:</b> Act as the primary technical counterpart to Client CTOs and CIOs, translating their business goals into technical roadmaps and feasibility studies.</li><li><b>Mentorship:</b> Elevate the engineering culture by mentoring Senior Developers and Solution Architects, fostering a culture of technical excellence and curiosity.</li></ul><p><b>What We Are Looking For</b></p><ul><li><b>Experience:</b> 15+ years in Software Engineering, with at least 7 years dedicated to Solutions or Enterprise Architecture.</li><li><b>Technical Mastery:</b> Deep expertise in Java/Spring Boot or .NET Core, coupled with modern frontend frameworks (React/Angular) and Database design (SQL/NoSQL).</li><li><b>Cloud Native:</b> Certified Professional Architect (AWS or Azure) with proven experience in building high-availability, auto-scaling systems.</li><li><b>Frameworks:</b> Proficiency in TOGAF or Zachman frameworks is preferred, but practical application is valued over theory.</li><li><b>Communication:</b> The ability to explain &quot;CAP Theorem&quot; to engineers and &quot;ROI&quot; to the CFO in the same meeting.</li><li><b>Education:</b> Master&rsquo;s degree in Computer Science is preferred.</li></ul><p><b>Why Work With CodeCubical Digital Solutions Ltd?</b><br/>Based in Al Ain, we offer a unique value proposition: the opportunity to work on massive-scale projects without the massive-scale commute. We value deep thought, work-life balance, and architectural purity. You will have the autonomy to make high-stakes technical decisions that impact the region's digital infrastructure.</p><p>Job Types: Full-time, Permanent</p><p>Pay: AED55,000.00 - AED75,000.00 per month</p><p>Work Location: In person</p>

Senior Principal Solutions Architect

Inception

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 As a Principal Technical Architect at Inception, you will play a pivotal role in shaping the overarching architecture strategy for our AI-driven initiatives. You will work across teams to align business objectives with technology strategies, drive technical-wide architectural decisions, and ensure our systems are scalable, secure, and aligned with best practices. Your expertise will be instrumental in driving innovation and ensuring the successful delivery of transformative AI solutions.
 <br/>
 <br/>
 <strong>
  The opportunity
  <br/>
  <br/>
 </strong>
 Inception is the UAE&rsquo;s national-scale enabler in AI Research and Development. Partnering with Microsoft's AI SaaS, we offer domain-specific Agentic AI Orchestrator platform utilizing reasoning agents for precise and cost-effective services. Our focus includes AI incubation, IP creation, applied AI R&amp;D, and AI investment products. By creating models tailored to specific domains and languages, we ensure superior accuracy and efficiency. Collaborating with top universities and industry giants to drive significant advancements in AI technology within the region.
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  Responsibilities
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  <br/>
 </strong>
 <ul>
  <li>
   Develop and maintain the technical architecture framework to support business objectives and technology strategies.
  </li>
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   Lead the evaluation, selection, and integration of new technologies and frameworks across the organization.
  </li>
  <li>
   Provide strategic guidance and oversight for large-scale AI and technology initiatives.
  </li>
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   Partner with stakeholders to define and align architectural standards, principles, and practices.
  </li>
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   Ensure compliance with security, regulatory, and performance requirements across technical systems.
  </li>
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   Design and oversee the implementation of scalable, secure, and high-performance AI solutions.
  </li>
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   Mentor and guide architects and technical teams in best practices and innovative solutions.
  </li>
  <li>
   Monitor technology trends and advocate for the adoption of emerging technologies where applicable.
   <br/>
   <br/>
  </li>
 </ul>
 Required Tech Stack
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 <br/>
 <ul>
  <li>
   Technical Architecture: Deep experience with frameworks such as TOGAF, Zachman, or similar.
  </li>
  <li>
   Programming and Development: Proficiency in languages like Python, Java, and JavaScript, with a focus on technical-level solutions.
  </li>
  <li>
   AI and Machine Learning: Familiarity with frameworks like TensorFlow, PyTorch, and technical AI platforms.
  </li>
  <li>
   Cloud Platforms: Expertise in AWS, Microsoft Azure, and Google Cloud Platform (GCP).
  </li>
  <li>
   Data Management: Advanced knowledge of SQL, NoSQL databases, and big data solutions (e.g., Hadoop, Spark).
  </li>
  <li>
   Microservices and Integration: Expertise in microservices architecture, RESTful APIs, GraphQL, and service mesh technologies.
  </li>
  <li>
   Security and Compliance: In-depth understanding of technical security standards and compliance requirements.
  </li>
  <li>
   DevOps and Automation: Experience with CI/CD pipelines, containerization tools like Docker and Kubernetes, and Infrastructure as Code (IaC) tools like Terraform.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven ability to lead technical-scale architectural transformations.
  </li>
  <li>
   Strong analytical skills and the ability to translate complex business requirements into scalable and efficient architectures.
  </li>
  <li>
   Exceptional leadership and communication skills, with the ability to influence stakeholders at all levels.
  </li>
  <li>
   A proactive, innovative mindset with a bias for action and continuous learning.
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   <br/>
  </li>
 </ul>
 <strong>
  To qualify for the role you must have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Engineering, or a related field.
  </li>
  <li>
   Extensive experience in technical architecture and technology leadership.
  </li>
  <li>
   Demonstrated success in delivering large-scale, AI-driven solutions.
  </li>
  <li>
   Deep understanding of architectural principles, system design, and technology strategy.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Look For
  <br/>
  <br/>
 </strong>
 If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions. Bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Inception community.
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 <strong>
  What Working At Inception Offers
  <br/>
  <br/>
 </strong>
 <em>
  <strong>
   Culture
  </strong>
 </em>
 : An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.
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  <strong>
   Career
  </strong>
 </em>
 : Outstanding learning, development &amp; growth opportunities via structured training programs and innovative, high-tech projects.
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   Work-Life
  </strong>
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 : A hybrid work policy to strike the perfect balance between office and home.
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   Rewards
  </strong>
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 : A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.
</div>


Principal Technical Architect

OneTrust

<div><div><h3 class="jobSectionHeader"><b>Strength in Trust</b></h3>
<p>
OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down&mdash;it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform&trade;, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.</p></div><h3 class="jobSectionHeader"><b>
The Challenge</b></h3>
<p>
We are seeking a Principal Domain Architect who will define and drive the technical vision for AI-native and agentic systems across the platform. This role combines deep system architecture expertise, AI innovation, and strategic technology leadership to build scalable, reliable, and enterprise-grade solutions. The Principal Architect will work closely with Product, AI Platform teams, Architecture Guild, and engineering leadership to guide the design of complex distributed systems, influence the product roadmap, and drive the adoption of modern AI-native architectures across the organization. This leader is expected to identify emerging engineering advancements and translate them into strategic business opportunities, while improving engineering efficiency and technical excellence across products.</p>
<h3 class="jobSectionHeader"><b>
Your Mission</b></h3>
<ul><li>Define and deliver architecture for AI-native agentic systems, enabling scalable and enterprise-grade multi-agent solutions.</li>
<li>Create and evaluate failure mode scenarios for agentic workflows and incorporate architectural safeguards to ensure resilience and reliability.</li>
<li>Provide deep expertise in LLM architectures, prompt engineering, RAG approaches, model selection, model training, LoRA knowledge, cost optimization, performance, security, and quality considerations.</li>
<li>Drive technology transformation within the domain, enabling teams to adopt modern AI-native architectures and engineering practices.</li>
<li>Stay current with rapid advancements in the agentic AI ecosystem, continuously evaluating emerging frameworks, tools, and architectural patterns.</li>
<li>Champion technical exploration and spikes to test new ideas, validate feasibility, and guide long-term architectural decisions.</li>
<li>Collaborate closely with the AI Platform team to influence platform capabilities and ensure alignment with enterprise architecture.</li>
<li>Define metrics, evaluation frameworks, and observability standards for agentic systems.</li>
<li>Provide architectural guidance and oversight to engineering squads, reviewing designs and co-creating solutions for complex initiatives.</li>
<li>Act as a technology leader for the domain, influencing the Architecture Guild and driving best practices across engineering teams.</li>
<li>Ensure teams adopt architecture governance standards and best practices.</li>
<li>Champion technical controls and disciplined engineering practices to proactively manage architectural complexity and technical debt.</li>
<li>Design and build high-performance distributed systems capable of supporting enterprise workloads.</li>
<li>Recognize industry trends and proactively influence the product and engineering roadmap.</li>
<li>Mentor engineers and architects, strengthening the organization's technical leadership and architectural maturity.</li>
</ul>
<p><b>Architecture Leadership</b></p>
<ul>
<li>Design large-scale distributed systems and AI-powered architectures that support multiple products and integrations.</li>
<li>Create and maintain architecture models, system diagrams, and technical design documentation covering current and future state architecture.</li>
<li>Conceive and evolve product and service architectures ensuring scalability, reliability, and operational efficiency.</li>
<li>Ensure systems are designed for high availability, performance, and ease of operations.</li>
</ul>
<p><b>Strategic Technology Leadership</b></p>
<ul>
<li>Contribute to company-level engineering strategy and evaluate the business impact of emerging technologies.</li>
<li>Lead engineering initiatives to improve platform capabilities and engineering productivity.</li>
<li>Participate in strategic programs that impact company-wide technical direction.</li>
<li>Influence cross-organizational architecture decisions and collaborate with Director and VP level stakeholders.</li>
</ul>
<p><b>Engineering Excellence</b></p>
<ul>
<li>Recommend technologies and frameworks that increase engineering productivity and system reliability.</li>
<li>Oversee technical aspects of major initiatives and ensure high engineering standards.</li>
<li>Mentor engineers and technical leaders to strengthen system design capabilities and engineering best practices.</li>
</ul><h3 class="jobSectionHeader"><b>You Are</b></h3>
<ul><li>A highly skilled technical leader with strong architectural vision.</li>
<li>An analytical thinker with strong problem-solving and system design skills.</li>
<li>A strong communicator capable of influencing leadership and cross-functional teams.</li>
<li>Passionate about mentoring engineers and improving technical excellence across the organization.</li>
</ul>
<p>Your Experience Includes</p>
<ul>
<li>Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.</li>
<li>16+ years of software engineering experience with deep expertise in distributed systems.</li>
<li>Extensive experience with Java-based development using REST APIs, Spring Boot, and microservices architectures.</li>
<li>Strong experience designing distributed, asynchronous, and event-driven architectures.</li>
<li>Expertise building low-latency, high-throughput data pipelines and large-scale data platforms.</li>
<li>Experience with data streaming and event processing technologies such as Kafka, Kinesis, Spark, or Flink.</li>
<li>Strong knowledge of data structures, algorithms, distributed algorithms, and system programming.</li>
<li>Experience with fault-tolerant messaging systems such as Kafka, RabbitMQ, AMQ, or ZeroMQ.</li>
<li>Experience working with distributed data stores including MongoDB, Cassandra, CockroachDB, or CouchDB.</li>
<li>Experience integrating applications with search platforms such as Elasticsearch or Solr.</li>
<li>Proven experience mentoring engineers and building strong engineering practices.</li>
<li>Strong ability to create and maintain architecture documentation and system design artifacts.</li>
<li>Excellent leadership, verbal, and written communication skills.</li>
</ul><h3 class="jobSectionHeader"><b>Extra Impressive</b></h3>
<ul><li>Master's degree in Computer Science, Engineering, or related field.</li>
<li>Experience running large-scale web services and distributed platforms.</li>
<li>Deep understanding of system performance tradeoffs, load balancing, and high-availability architectures.</li>
<li>Experience with cloud-native and serverless architectures.</li>
<li>Experience designing graph-based data models and graph architectures.</li>
<li>Experience building AI-native platforms or LLM-powered systems.</li>
</ul><div><h3 class="jobSectionHeader"><b>Where we Work</b></h3>
<p>
We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.</p>
<p>
Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.</p>
<h3 class="jobSectionHeader"><b>
Benefits</b></h3>
<p>
As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.</p>
<h3 class="jobSectionHeader"><b>
Resources
</b></h3><p>Check out the following to learn more about OneTrust and its people:</p>
<ul>
<li>OneTrust Careers on YouTube</li>
<li>@LifeatOneTrust on Instagram</li>
</ul><h3 class="jobSectionHeader"><b>Your Data</b></h3>
<p>
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview<b>. </b>You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.</p>
<p>
Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an &quot;@onetrust.com&quot; email address. You may also receive legitimate emails from &quot;@us.greenhouse-mail.io&quot;. Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a &quot;@docusign.net&quot; email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com.</p>
<h3 class="jobSectionHeader"><b>
Our Commitment to You</b></h3>
<p>
When you join OneTrust you are stepping onto a launching pad &mdash; the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.</p>
<p>
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.</p></div></div>

Principal Domain Architect

Humana

<div><h1 class="jobSectionHeader"><b>Become a part of our caring community and help us put health first</b><br>
</h1>
The Principal Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. The Principal Solutions Architect provides strategic advice and guidance to functional team(s). Highly skilled with broad, advanced technical experience.<p></p><p><b>
Role Summary</b></p><p></p><p>
The Principal Architect for Conversational AI owns the end-to-end technical architecture for enterprise-grade voice and chat experiences&mdash;from NLU/LLM orchestration and dialog policy to integrations, observability, security, and production reliability. You will define standards, reference architectures, and platform patterns that enable multiple product teams to build consistent, safe, scalable conversational journeys across channels.</p><p></p><p>
This role blends hands-on systems design with strategic technical leadership: you&rsquo;ll shape platform direction, guide engineering teams, and ensure solutions meet performance, compliance, and customer experience goals.</p><p></p><p><b>
Key Responsibilities</b></p><ul><li><b>
Enterprise conversational architecture</b><ul><li>
Define target-state architecture for conversational AI across voice + chat + messaging.</li><li>
Establish reference patterns for: intent/routing, dialog management, LLM tools/function calling, RAG, and human handoff.</li></ul></li><li><b>
LLM + NLU orchestration</b><ul><li>
Design hybrid approaches using NLU (intents/entities) where deterministic behavior is needed and LLMs where flexibility adds value.</li><li>
Build patterns for prompt engineering, tool use, safety rails, grounding, and response evaluation.</li></ul></li></ul><ul><li><b>
Conversation design meets engineering</b><ul><li>
Partner with Conversation Designers to translate journeys into scalable dialog systems.</li><li>
Formalize conversation state models, slot-filling strategies, fallbacks, barge-in, and recovery behavior.</li></ul></li><li><b>
Integrations + enterprise systems</b><ul><li>
Architect integrations to CRM, scheduling, claims, EHR/EMR, identity, billing, knowledge bases, ticketing, and contact center platforms.</li><li>
Standardize APIs, event-driven flows, caching, and data contracts.</li></ul></li><li><b>
Platform capability leadership</b><ul><li>
Own architectural decisions for:<ul><li>
ASR/TTS pipelines (voice)</li><li>
channel adapters</li><li>
session/state persistence</li><li>
policy engines</li><li>
personalization and context</li><li>
experimentation / A/B testing</li></ul></li></ul></li><li><b>
Reliability, security, compliance</b><ul><li>
Define guardrails for PHI/PII handling, data retention, encryption, key management, audit logging.</li><li>
Ensure compliance alignment (HIPAA, SOC2, GDPR&mdash;depending on industry).</li><li>
Set SLOs, error budgets, DR patterns, and scalability targets.</li></ul></li><li><b>
Observability + quality</b><ul><li>
Implement conversation analytics standards: containment, task completion, deflection, CSAT proxies, latency, hallucination rates, escalation reasons.</li><li>
Establish evaluation frameworks (offline + online), regression testing, and golden conversation sets.</li></ul></li><li><b>
Technical leadership</b><ul><li>
Serve as the principal technical advisor across teams.</li><li>
Lead architecture reviews, mentor senior engineers, influence roadmap and investment priorities.</li><li>
Identify build vs buy opportunities and vendor selection criteria.</li></ul></li></ul><p></p><p><b>
What You&rsquo;ll Build / Own (Deliverables)</b></p><p>
 Conversational AI reference architecture (voice + chat)</p><ul><li>
Platform standards: tool calling, state, memory/context, grounding, safety policy, fallback patterns</li><li>
A reusable conversation runtime framework (or governance model if using vendor platforms)</li><li>
Integration blueprint for core enterprise services</li><li>
Observability &amp; evaluation standard operating model (dashboards, QA pipelines, red-team tests)</li></ul><p></p><p><b>
Technical Skills (Typical Stack)</b></p><ul><li>
Languages: Python, Java, TypeScript/Node, Go (any 1&ndash;2 strong)</li><li>
LLM layer: OpenAI / Azure OpenAI / Anthropic / Bedrock; tool/function calling; RAG patterns</li><li>
NLU/dialog: Dialogflow, Lex, Rasa, Nuance, custom NLU</li><li>
Voice: ASR/TTS services, SIP/telephony concepts, IVR/contact center integrations</li><li>
Infra: Kubernetes, serverless, Terraform, CI/CD, secrets management</li><li>
Data: Redis, Postgres, vector DBs (optional), message bus (Kafka), observability tooling</li><li>
Security: IAM, encryption, audit logging, data classification, tokenization/masking</li></ul><h1 class="jobSectionHeader"><br>
<b>
Use your skills to make an impact</b><br>
<b>
</b></h1><p><b>Required Qualifications</b></p><ul><li>
10+ years software engineering experience with 3+ years in AI/ML systems or conversational platforms.</li><li>
Proven architecture ownership for distributed systems in production (high availability, scalable, observable).</li><li>
Deep knowledge of at least one:<ul><li>
Contact center / conversational platforms (Genesys, NICE, Twilio, Amazon Connect, Dialogflow, Nuance, etc.)</li><li>
LLM orchestration frameworks/patterns (tool use, RAG, retrieval, safety layers, prompt/versioning)</li></ul></li></ul><ul><li>
Strong experience with:<ul><li>
API design (REST/gRPC), event-driven systems (Kafka/PubSub), and integration patterns</li><li>
Cloud architecture (AWS/Azure/GCP), IaC, CI/CD</li><li>
Data security practices for sensitive data (PII/PHI) and governance controls</li></ul></li><li>
Ability to communicate architecture clearly to executives and engineers (diagrams, decision records, tradeoffs).</li></ul><p></p><p><b>
Preferred Qualifications</b></p><ul><li>
Experience deploying voice systems: ASR/TTS tuning, barge-in, turn-taking, latency optimization.</li><li>
Experience with evaluation &amp; testing for LLM/agent systems:<ul><li>
automated conversation testing, hallucination detection, rubric scoring, red teaming</li></ul></li><li>
Experience in regulated environments (healthcare, finance, insurance, public sector).</li><li>
Familiarity with knowledge graphs, ontology-driven reasoning, or deterministic policy engines.</li><li>
Track record of leading multi-team platforms (enablement, adoption, governance).</li></ul><p></p><p><b>
Additional Information</b></p><p></p><p><b>
Success Metrics (How We&rsquo;ll Know You&rsquo;re Winning)</b></p><ul><li>
Reduced time-to-launch for new conversational experiences via reusable patterns</li><li>
Higher containment and task completion with stable CSAT/NPS</li><li>
Lower latency and fewer failure loops / escalations</li><li>
Measurable improvement in reliability (SLO attainment), observability, and incident reduction</li><li>
Consistent governance of prompts/tools/models with safe rollout &amp; rollback practices</li></ul><p></p><p><b>
Leadership Competencies</b></p><ul><li>
Architectural judgment: picks the simplest thing that will work (and scales)</li><li>
Pragmatic AI mindset: knows where LLMs shine and where deterministic logic must own the flow</li><li>
Influences without authority; builds alignment across product, design, security, and ops</li><li>
Mentors and raises the bar across engineering</li></ul><p></p><p>
This role is not a &ldquo;lead developer on one team.&rdquo; It is a cross-domain architecture owner responsible for platform standards and enterprise adoption.<br>
<br>
<b>Work-At-Home Requirements</b></p><ul><li>
WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.</li><li>
A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.</li><li>
Satellite and Wireless Internet service is NOT allowed for this role.</li><li>
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information</li></ul><p></p>
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.<p></p><p><b>
Scheduled Weekly Hours</b></p><p></p>
40<p></p><p><b>
Pay Range</b></p>
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.<br>
<p></p>
$172,200 - $236,900 per year<br>
<p></p>
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.<p></p><p><b>
Description of Benefits</b></p>
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<p></p>
Application Deadline: 04-23-2026<h1 class="jobSectionHeader"><br>
<b>
About us</b><br>
</h1>
Humana Inc. (NYSE: HUM) is committed to putting health first &ndash; for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.<p></p><p><br>
<br>
<b>Equal Opportunity Employer</b></p><p></p><p>
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</p></div>

Principal Solutions Architect for Conversational AI

BlueCross BlueShield of Tennessee

<div><div>BlueCross BlueShield of Tennessee is hiring a Principal Security Architect. In this critical role, you&rsquo;ll help drive security architecture across our hybrid environment.</div><div></div><div>
Fostering collaboration across EIT, Information Delivery and external stakeholders, you&rsquo;ll ensure our designs and implementations are meeting BCBST security standards and keeping risk mitigation top of mind. This is a unique opportunity to bolster cloud security, influence AI adoption and reduce risk across the enterprise, safeguarding the 3.4 million <div>members and communities we serve</div></div><div></div><div>
Our ideal candidates will bring:</div><ul><li><div>
Production experience in healthcare, hospital systems, payor systems, and/or other regulatory environments</div></li><li><div>
Excitement around and (experience with securing) AI platforms like Vertex (or similar Generative AI cloud platforms).</div></li><li><div>
Experience using threat modeling to identify the security patterns or controls needed in a solution design</div></li></ul><div></div><div>
Note:</div><ul><li><div>
While this is a fully remote role, final onsite interviews at our Chattanooga, Tennessee headquarters will be required.</div></li><li><div>
Sponsorship is not available for this role.</div></li></ul><div></div><div>
Job Responsibilities</div><ul><li>
Develop, maintain and communicate policies, standards and procedures to manage security functions relative to information technology systems (including systems under development), networks, applications, and voice and data communications that are consistent with applicable regulatory and compliance requirements.</li><li>
Defines and develops security requirements using risk assessments, threat modeling, testing and analysis of existing systems.</li><li>
Review system security measures and identity strengths, weaknesses and vulnerabilities in existing systems and plan to implement design and architectural changes to protect existing infrastructure and to incorporate future solutions.</li><li>
Partners with stakeholders to provide risk-based guidance and encourage the adoption of security-compatible system design.</li><li>
Cultivates a culture of security awareness and promotes continues education of personnel to ensure adherence to security policies and compliance requirements.</li><li>
Tracks emerging security practices, standards, and keeps abreast of cyber threat information with actionable information influencing security architecture and design</li><li>
Provide subject matter expertise on a broad range of information security standards and best practices, such as NIST, PCI, ISO 27001, MAR and others as applicable.</li><li>
Work with Enterprise Architecture team, Information Security team, and appropriate stakeholders to prepare and present relevant information on security status as required.</li></ul><div></div><div>
Job Qualifications<br>
Education</div><ul><li>
Bachelor&rsquo;s Degree in Business, Computer Science or equivalent work experience required. Equivalent years of experience are determined as one year of technical experience for every year of college requested.</li></ul><div></div><div>
Experience</div><ul><li>
7 years - Experience as an individual contributor leading a team in the design and implementation of one or more of the following: application and integration, data, technology and/or security architecture required.</li><li>
Experience reviewing vendors and products, making sure they align with organizational security policies and standards</li><li>
Experience using threat modeling to identify the security patterns or controls needed in a solution design</li><li>
Extensive experience in information security and/or other IT role with a focus on security, performance and reliability</li></ul><div></div><div>
Skills\Certifications</div><ul><li>
Information Security certifications such as the Certified Information Systems Security Professional Certification (CISSP) or Certified Information Security Manager Certification (CISM) is preferred for this position</li><li>
Advanced understanding of security protocols, cryptography, authentication, authorization, system and data security.</li><li>
Working knowledge of current IT risks and experience implementing security solutions for on-premises and cloud solutions</li><li>
Excellent oral and written communication skills as well as business acumen to communicate details about security infrastructure, policies, and practices to technical and nontechnical colleagues</li><li>
Strong interpersonal and organizational skills</li><li>
Ability to manage multiple projects and priorities</li><li>
Ability to act as a mentor</li><li>
Ability to work independently with minimal supervision or function in a team environment, sharing responsibilities, roles, and accountability</li><li>
Ability to collaborate with a cross-functional teams to explain and enforce security measures</li><li>
Ability to apply security concepts and controls to adapt to organizations&rsquo; needs and goals</li></ul><div></div><div><br>
Number of Openings Available</div>
1<div></div><div>
Worker Type:</div>
Employee<div></div><div>
Company:</div>
BCBST BlueCross BlueShield of Tennessee, Inc.<div></div><div>
Applying for this job indicates your acknowledgement and understanding of the following statements:</div><div>
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.</div><div></div><div>
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:</div><div><div>
BCBST's EEO Policies/Notices</div></div><div></div><div>
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.</div></div><div></div>

Principal Security Architect

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