product delivery manager

JPMorganChase

<div>JOB DESCRIPTION 
This is a unique opportunity to leverage your strategic vision and leadership skills to drive impactful initiatives and foster innovation. At our company, you'll find unparalleled career growth and mobility, empowering you to reach new heights in your professional journey. Collaborate with a talented team in a supportive environment that values creativity and excellence. Be part of a forward-thinking organization that offers competitive benefits and a culture of continuous learning and development. 
 
As a Product Delivery Manager within Claims and Disputes, you will be a key driver in transforming strategic plans into tangible programs and projects, delivering impactful results across various business units. You will leverage your deep knowledge and expertise in project management to navigate complex issues, make informed decisions, and ensure the successful execution of programs. Your role will involve significant cross-functional collaboration, data analysis, and conflict management to align operations initiatives with business strategy.
Job responsibilities
<ul><li>Lead the transformation of strategic plans into impactful programs and projects, driving results across multiple business units.</li>
<li>Oversee end-to-end product delivery processes, including intake, dependency management, release management, operationalization, delivery feasibility, and performance reporting, while escalating opportunities to improve efficiencies and coordination.</li>
<li>Manage execution of product roadmaps to align with budgets and benefits, partnering with Product Owners and technical teams to deliver initiatives.</li>
<li>Utilize data analytics to monitor progress, inform decisions, and adjust plans to ensure successful delivery of initiatives.</li>
<li>Build strong relationships with cross-functional, product, and technical stakeholders, setting clear expectations and communicating effectively.</li>
<li>Develop and manage detailed project plans, including sequencing of work, implementation planning, and ownership of tasks.</li>
<li>Effectively manage timelines and dependencies, monitor blockers, ensure adequate resourcing, and liaise with stakeholders and functional partners.</li>
<li>Proactively identify, manage, and resolve issues, including dependencies within and outside the product area, and lead completion of change management activities across functional partners.</li>
<li>Ensure project deliverables meet quality standards, success metrics, and comply with organizational policies, risk, controls, compliance, and regulatory requirements.</li></ul>
Required qualifications, capabilities, and skills<ul>
<li>+5 years of experience (or equivalent expertise) in product delivery, program management, or relevant domain areas.</li>
<li>Proven ability to lead and manage complex programs or projects, delivering results across business units and collaborating with high-performing teams.</li>
<li>Demonstrated expertise in product/platform-wide release management, deployment strategies, and operational management, including change readiness.</li>
<li>Strong understanding of Agile and hybrid methodologies, product development life cycle, and firmwide risk, controls, and business processes.</li>
<li>Advanced technical acumen, data analytics proficiency, and computer literacy, with the ability to interpret models, synthesize insights, and drive strategic decision-making.</li>
<li>Excellent written and verbal communication skills, with a strong leadership presence and the ability to present complex information to senior leadership and executive audiences.</li>
<li>Skilled in stakeholder management, relationship building, and conflict resolution, fostering teamwork and collaboration across diverse groups.</li>
<li>Ability to synthesize and simplify complex information for effective communication, ensuring senior leadership engagement with relevant topics and reporting.</li>
<li>Adaptable self-starter with strong initiative, able to learn new processes quickly, juggle multiple priorities, and meet deadlines in a fast-paced environment.</li></ul>
Preferred qualifications, capabilities, and skills
<ul><li>BS/BA degree or equivalent experience</li>
<li>Foster a culture of innovation by encouraging creative problem-solving and the adoption of new technologies.</li>
<li>Mentor team members to support their professional growth and enhance project management capabilities.</li>
<li>Experience working with global teams across multiple time zones.</li></ul>
ABOUT US 
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM 
 
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div>

Product Delivery Manager - Claims and Disputes

<div>JOB DESCRIPTION 
<div>
</div><div>Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.</div><div>
</div><div>As a Product Delivery Manager in Adobe Analytics (AA) and Adobe Customer Journey Analytics (ACJA), you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. 
</div><div></div> 
<div>Job responsibilities</div><div><ul><li>
Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination</li><li>
Leads the completion of change management activities across functional partners and ensures adherence to the firm&rsquo;s risk, controls, compliance, and regulatory requirements</li><li>
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
</li><li>Deliver live and virtual training sessions, workshops, and skill labs to build analytics capabilities for analysts and product owners</li><li>
Advise Data &amp; Analytics, Product, and Marketing teams on actionable measurement strategies; design and implement cross-journey analytics solutions that drive business outcomes</li><li>
Manage AA-to-CJA migrations, including mapping, validation, and user support. Demonstrate proficiency with Adobe Analytics, Adobe Customer Journey Analytics, Snowflake, AWS Athena, and related data platforms and tools</li><li>
Understand and support Chase CCB tagging frameworks and their integration with AA and ACJA. Evaluate, troubleshoot, and resolve tracking and data issues; collaborate with data engineering and collection teams to ensure data accuracy and consistency across environments</li><li>
Serve as the voice of stakeholders, resolve data issues, collaborate cross-functionally, and maintain analytics Solution Design Requirements (SDR) to track enhancements and updates across tools and platforms</li><li>
Create and deliver classes and learning programs to enable the business to leverage data tools and platforms for business optimization. Promote ongoing learning through continuing education and office hours</li><li>
Mentor new and experienced analysts on analytics best practices, data storytelling, and presentation skills for strategic engagements</li><li>
Demonstrate strong interpersonal and communication skills to work effectively across teams, present complex analytics concepts clearly, and foster a culture of data-driven decision making</li></ul></div><div>
Required qualifications, capabilities, and skills</div><div><ul><li>
5+ years of experience or equivalent expertise in product delivery or a relevant domain area</li><li>
Demonstrated ability to execute operational management and change readiness activities</li><li>
Strong understanding of delivery and a proven track record of implementing continuous improvement processes</li><li>
Experience in product or platform-wide release management, in addition to deployment processes and strategies
</li><li>Deep expertise in Adobe Analytics (AA) and Adobe Customer Journey Analytics (ACJA)</li><li>
Strong understanding of data visualization tools (AA Analysis Workspace, ACJA, Tableau); Experience with SQL and database solutions (e.g., AWS Athena S3, Snowflake)</li><li>
Ability to conduct audits, troubleshoot tracking issues, and ensure data quality</li><li>
Strong interpersonal and stakeholder management skills; collaborative across business and technical teams</li><li>
Skilled in other Microsoft tools, including Excel, Word, Teams, and OneNote, including in graphics and presentation tools (e.g., PowerPoint, Figma)</li><li>
Exceptional facilitation, storytelling, and presentation skills; comfortable training groups of all sizes</li><li>
Proven ability to simplify complex concepts into compelling learning experiences; Experience building enablement programs, certifications, and playbooks</li></ul></div><div>
Preferred qualifications, capabilities, and skills</div><div><ul><li>
Proficient knowledge of the product development life cycle, design, and data analytics</li><li>
Experience working in a in a solution consulting, technical training, or enablement role, preferably with experience in financial services data and regulatory environments</li><li>
Experience managing large-scale platform migrations and user enablement initiatives</li><li>
Bachelor&rsquo;s Degree in Computer Science, Data Science, or equivalent experience. AA and ACJA certification(s) or equivalent experience</li></ul></div><div> 
</div>ABOUT US 
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM 
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div> 
 
</div><div>The CCB Data &amp; Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.</div></div>

Product Delivery Manager, Adobe and Customer Journey Analytics

<div>JOB DESCRIPTION 
The Cobrand and Partner Product organization within JPMorgan Chase&rsquo;s Consumer &amp; Community Banking (CCB) division is dedicated to delivering innovative, customer-centric solutions that power some of the world&rsquo;s most recognized brands and strategic partnerships. Our team manages end-to-end product development and delivery for cobrand credit cards and partner platforms, driving value for millions of customers and supporting multi-billion dollar business relationships. We collaborate closely with internal stakeholders and external partners to ensure seamless integration, operational excellence, and a best-in-class user experience. By leveraging advanced technology, data-driven insights, and agile methodologies, we continuously evolve our products to meet changing market needs and exceed customer expectations. 
The Cobrand and Partner Product organization within JPMorgan Chase&rsquo;s Consumer &amp; Community Banking (CCB) division delivers innovative, customer‑centric solutions that power leading brands and strategic partnerships. We manage end‑to‑end product development and delivery for cobrand credit cards and partner platforms, driving value for millions of customers and supporting multi‑billion‑dollar relationships. By leveraging advanced technology, data‑driven insights, and agile methodologies, we integrate seamlessly with partners, uphold operational excellence, and continuously evolve to meet market needs and exceed customer expectations.
Job Responsibilities<ul><li>
Delivery and release management</li><li>
Manage and coordinate product and feature releases, ensuring timely, high‑quality delivery aligned to product strategy and the end user experience.</li><li>
Develop and maintain release schedules, runbooks, documentation, and status reports; facilitate cross‑functional communication and remove impediments.</li><li>
Track progress across the product lifecycle, proactively identify risks, and implement mitigation strategies; manage dependencies across teams and products.
Agile ways of working and metrics</li><li>
Utilize Jira Align and Jira to manage backlogs, epics, features, and stories; maintain strict hygiene to ensure data accuracy and completeness.</li><li>
Monitor and report sprint and flow metrics (e.g., velocity, burndown, completion rate, predictability, cycle time) and drive continuous improvement.</li><li>
Lead Product Health meetings and quarterly/PI planning, aligning on priorities, dependencies, and next steps; maintain Product Cabinet engagement.</li><li>
Summarize and analyze agile metrics and ensure Product Agility Tool certification; support PAT site integration and related standards.
Governance, risk, and control oversight</li><li>
Ensure strict adherence to governance, risk, and control requirements throughout delivery (including new business initiative controls).</li><li>
Manage NBI controls end‑to‑end: track submissions, address red flags, and monitor flags in Jira Align; ensure required approvals before work progresses.</li><li>
Prepare and maintain Portfolio Health Reports (PHR) covering business readiness, governance, controls, agility controls, and financial forecasting.</li><li>
Oversee PHR controls: intake management, delivery monitoring, incident management, portfolio management; monitor aging epics and readiness.</li><li>
Identify and manage work risks, including LRCC mitigation observations; partner with Area Product Owners (APOs) to assess control effectiveness and improve.</li><li>
Oversee access management and implement risk mitigation strategies; ensure PXT controls and operating standards are consistently met.
Reporting and executive insights</li><li>
Prepare and deliver Align status reports for clear visibility into product health, risks, and progress.</li><li>
Develop and present executive‑ready reports and dashboards to share quarterly progress, key achievements, risks, and strategic recommendations.</li><li>
Build a metric taxonomy linking epics/features to outcomes and controls; ensure reporting accuracy through data quality checks and documentation.</li><li>
Financial management and supplier oversight</li><li>
Track supplier costs and collaborate with technology finance partners on financial planning and variance analysis.</li><li>
Monitor financial performance, including run rate and year‑to‑date variance; ensure operations remain within budget and aligned to strategic priorities.</li><li>
Stakeholder management and communication</li><li>
Partner closely with product, technology, risk, audit, operations, finance, and external partners to align priorities and resolve conflicts.</li><li>
Communicate complex topics simply and credibly across executive and delivery audiences; drive timely, well‑documented decisions through governance forums.
Minimum qualifications:</li><li>
5+ years of experience (or equivalent expertise) in product delivery, release management, or a relevant domain.</li><li>
Demonstrated ability to execute operational management and change readiness activities across complex, cross‑functional programs.</li><li>
Strong understanding of the product lifecycle, with a proven track record managing large‑scale releases and deployments.</li><li>
Hands‑on experience with agile methodologies and tools (Jira Align and Jira), including reporting and data management.</li><li>
Analytical mindset focused on user experience, outcome delivery, and continuous improvement, strong communication and collaboration skills.</li><li>
Experience establishing and operating within governance, risk, and control frameworks; ability to embed controls into agile delivery.
Preferred qualifications:</li><li>
Experience in financial services or technology industries; familiarity with partner/cobrand card programs is a plus.</li><li>
Certified Scrum Master (CSM) or Product Owner (CSPO); additional certifications (e.g., SAFe, PMP, CISA/CRISC) beneficial.</li><li>
Experience with portfolio health reporting (PHR), PAT/Product Agility Tool certification, Product Cabinet engagement, and NBI controls.</li><li>
Exposure to finance partnership and supplier cost tracking, including run‑rate monitoring and YTD variance analysis.</li></ul>
Additional information: Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting
ABOUT US 
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM 
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div> 
 
</div><div>We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.</div></div>

Vice President - Card Cobrand and Partner Product Delivery Manager

شركه لمار المحدوده

Product Manager (MVP Delivery)Position SummaryWe are hiring a Product Manager to lead the delivery of a new digital platform. This role converts founder-led direction into validated requirements, measurable execution plans, and weekly delivery outputs. The position is documentation-intensive and requires high accountability under changes, time pressure, and frequent iteration.Key Responsibilities&middot; Plan and execute discovery and validation activities such as; customer discovery, competitor benchmarking, and pricing feasibility testing.&middot; Convert findings into structured outputs with sources and confidence levels; maintain a tested-assumptions register (validated / invalidated / pending).&middot; Produce a build-ready Product Requirements Document (PRD) including user journeys, functional requirements, acceptance criteria, and edge cases.&middot; Maintain a prioritized backlog and control scope through documented tradeoffs and approvals.&middot; Run weekly delivery cadence (planning, tracking, written reporting) and coordinate with engineering to ensure requirements are implementable and testable.&middot; Maintain a risk/issue log, decision log, and action tracker with clear owners and dates.&middot; Document end-to-end pilot workflows, including exception handling and escalation paths; define minimum operational requirements (admin tooling, traceability, service standards).&middot; Prepare evidence-backed investor/partner support materials (narrative, roadmap, KPI framework, risks and mitigations) to support founder-led discussions.Required Qualifications (Non-Negotiable)&middot; Education: Bachelor&rsquo;s degree (mandatory) in Business Administration, Engineering, Economics, Industrial Engineering, Computer Science, MIS, or a closely related discipline.&middot; Experience: Minimum 5 years in Product Management (or equivalent product delivery role) with demonstrable 0&rarr;1 delivery.&middot; Strong written communication and structured thinking; comfortable operating under ambiguity and pressure with disciplined weekly outputs.&middot; Practical technical literacy: APIs, integrations, authentication/authorization, data flows, and logging/traceability concepts.Preferred Qualifications&middot; Experience in marketplaces, logistics, travel tech, fintech, e-commerce, or other high-transaction digital platforms.&middot; Experience working with operational constraints and compliance-driven requirements.&middot; Familiarity with workflow/process documentation and KPI tree design.Expected Deliverables (Non-Negotiable)Within 60&ndash;90 days, the Product Manager must deliver the following in publishable form:&middot; Validation &amp; Market Pack (v1): discovery summary, competitor benchmark (sourced), pricing hypotheses and test outcomes.&middot; MVP Definition Pack (v1): MVP scope, workflows, success metrics and measurement plan.&middot; PRD + Prioritized Backlog (v1): acceptance criteria and edge cases included.&middot; Pilot Workflow Pack (v1): exception handling, escalation paths, minimum admin/traceability requirements.&middot; Weekly Execution Report: progress, risks, decisions required, and next-week plan.Application Requirements&middot; CV.&middot; Short cover notes (max 200 words) describing one 0&rarr;1 product delivered and the candidate&rsquo;s direct contribution.&middot; Work samples (redacted acceptable): PRD, backlog, roadmap, discovery summary, launch plan, KPI framework, or equivalent.Job Types: Full-time, Contract

Product Manager (MVP Delivery) One-Site

Harmattan AI

<div><h3 class="jobSectionHeader">About Us</h3>
Harmattan AI is a next-generation defense prime building autonomous and scalable defense systems. Following the close of a $200M Series B, valuing the company at $1.4 billion, we are expanding our teams and capabilities to deliver mission-critical systems to allied forces.
Our work is guided by clear values: building technologies with real-world impact, pursuing excellence in everything we do, setting ambitious goals, and taking on the hardest technical challenges. We operate in a demanding environment where rigor, ownership, and execution are expected.
About the Role
As Project Manager, you will be the core driver of our product development from the pilot phase through to industrialization and mass production.
You are responsible for the meticulous coordination of cross-functional internal teams, ensuring technical and operational requirements are met, and resolving program-level blockers to maintain critical schedules. Your leadership will ensure Harmattan AI's innovative drone technology successfully transitions into large-scale, series production, while adhering to the centralized product vision, scoping, and roadmap set by the Product Manager.
Responsibilities<ul><li>
Delivery Coordination: Lead and coordinate cross-functional teams to ensure on-time, on-spec delivery of complex, series-produced drone systems.</li><li>
Program Execution: Drive the drone product development process from engineering pilot to full industrialization.</li><li>
Project Oversight: Guarantee that all deliverables meet established technical and operational requirements, ensuring end-to-end delivery success.</li><li>
Issue &amp; Risk Management: Proactively track and resolve program-level blockers, both technical and administrative, and manage project risks.</li><li>
Enabler Identification: Identify missing project enablers and escalate internally to unblock delivery or alignment with production goals.</li></ul>
Candidate Requirements<ul><li>
Mandatory experience in the drone industry.</li><li>
5+ years of experience in project management within a technology or manufacturing sector.</li><li>
Expertise in managing large-scale, series projects and complex deliveries, including experience in mass production environments.</li><li>
Exclusive focus on project management in your career history.</li><li>
Proven track record of coordinating technical teams to achieve production milestones.</li><li>
Ability to manage programs in cutting-edge/disruptive environments.</li><li>
Detail-oriented with excellent documentation and organizational skills.</li><li>
Strong communication and leadership skills, with the ability to motivate and guide teams toward success.</li></ul>
We look forward to hearing how you can help shape the future of autonomous defense systems at Harmattan AI.</div>

Project Manager - UAE

<div>JOB DESCRIPTION 
<div>
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.</div><div> 
</div><div>As a Senior Product Delivery Associate in Fulfillment and Archive Services, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.</div><div> 
</div><div>Job responsibilities</div><div><ul><li>
Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies</li><li>
Supports the completion of change management activities across functional partners and monitors adherence to the firm&rsquo;s risk, controls, compliance, and regulatory requirements</li><li>
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources</li><li>
Own and drive execution and delivery for large, complex projects, ensuring all project management controls are followed</li><li>
Develop and communicate clear program plans, executive summaries, and project status updates</li><li>
Manage timelines, dependencies, blockers, and resources, coordinating with stakeholders and partners</li><li>
Oversee change management activities, ensuring compliance with risk, controls, and regulatory requirements</li><li>
Engage with Scrum of Scrums, Product Owners, and Tech Leads to stay updated on activities and manage the book of work</li><li>
Act as the main point of contact for stakeholders, building strong relationships and understanding their needs</li><li>
Continuously assess and improve delivery processes for greater efficiency and effectiveness</li><li>
Conduct post-implementation reviews and lead lessons learned sessions</li></ul></div><div>
Required qualifications, capabilities, and skills</div><div><ul><li>
3+ years of experience or equivalent expertise in product management or a relevant domain area</li><li>
Demonstrated performance in either product management or relevant domain area</li><li>
Experience executing operational management and change readiness activities</li><li>
Experience in product deployment processes
</li><li>4+ years of Project Manager experience, ideally in banking or financial services</li><li>
Bachelor&rsquo;s degree in Information Technology, Business, or a related field</li><li>
Strong understanding of delivery processes with a track record of driving continuous improvement</li><li>
Experience in release management, deployment processes, and strategies across products or platforms</li><li>
Skilled in working within matrixed organizations and driving cross-functional collaboration</li><li>
Strong leadership, organizational, and analytical skills, with effective communication at all levels</li><li>
Proficient in project management tools such as JIRA, Confluence, MS Project, Excel, and Teams</li></ul></div><div>
Preferred qualifications, capabilities, and skills</div><div><ul><li>
Developed knowledge of the product development life cycle</li><li>
Proficient knowledge of the product design, and data analytics</li><li>
Master&rsquo;s Degree, PMP Certification, or Certified Scrum Master (CSM)
</li><li>Strong understanding of the technical aspects of features being delivered</li><li>
Excellent adaptability to pivot strategies and respond to changing circumstances</li>
Experience with regulatory, compliance, and risk management in banking 
<li>
</li></ul></div><div></div> 
ABOUT US 
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM 
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div> 
 
</div><div>Operations teams develop and manage innovative, secure service solutions to meet clients&rsquo; needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.</div></div>

Senior Product Delivery Associate - Fulfillment Archive Services

Huntington Bank

<div><h1 class="jobSectionHeader">Description</h1>
Summary
The Intake &amp; Delivery Reporting Manager serves as a strategic enablement leader within the Commercial and Business Banking Product organization, owning the end‑to‑end intake process and delivery reporting that supports roadmap execution and leadership decision‑making. This role ensures that incoming work is clearly defined, appropriately prioritized, and transparently tracked from request through delivery.
Acting as a central partner across Product, Technology, and Business teams, the manager facilitates structured intake, capacity‑aware prioritization, and delivery health visibility across multiple product teams. The role is responsible for maintaining a forward‑looking view of demand, ensuring alignment between intake decisions, roadmap commitments, and delivery outcomes. Through consistent metrics, reporting, and forecasting, this position enables leaders to understand trade‑offs, risks, and progress across the program.
Key Responsibilities
Intake Management &amp; Demand Governance<ul><li>
Own and manage the end‑to‑end intake process for program deliverables, deferred capabilities, enhancement/change requests, production issues, and cross‑team impacts requiring Product involvement.</li><li>
Partner closely with SMEs, stakeholders, and segment partners to understand business needs, clarify requests, and assess urgency and readiness.</li><li>
Maintain a centralized intake log, ensuring all submissions contain complete, accurate, and traceable information.</li><li>
Evaluate incoming requests for business value, strategic alignment, delivery readiness, and required partner engagement prior to routing for review.</li><li>
Ensure intake decisions, approvals, sequencing, and status updates are clearly communicated to all relevant partners.</li></ul>
Prioritization &amp; Roadmap Enablement<ul><li>
Facilitate prioritization discussions with Product Leaders, providing transparency into trade‑offs, capacity constraints, dependency impacts, and mitigation options.</li><li>
Maintain a forward‑looking view of incoming demand to support roadmap visibility and planning across product teams.</li><li>
Regularly reassess priorities as urgent or time‑sensitive requests arise, coordinating with Product Managers and Product Owners to adjust plans.</li><li>
Support roadmap management by providing projected timeline estimates based on capacity, team velocity, scope sizing, and dependency considerations.</li><li>
Develop and maintain scenario‑based forecasts that enable informed leadership decision‑making as inputs change.</li></ul>
Delivery Reporting &amp; Program Health<ul><li>
Lead the measurement and tracking of delivery performance against roadmap commitments and program goals.</li><li>
Monitor overall program health using indicators such as backlog readiness, sprint execution trends, team velocity, dependency risks, and milestone forecasts.</li><li>
Own and maintain the Program Health Workbook and related reporting artifacts, ensuring delivery metrics are accurate, timely, and reliable.</li><li>
Identify emerging risks or concerning trends early and raise visibility to Product Leaders with clear impact assessments and recommended actions.</li><li>
Ensure alignment between delivery metrics, sprint execution data, and reporting used across leadership routines and governance forums.</li></ul>
Execution Support &amp; Continuous Improvement<ul><li>
Partner with Product Managers, Product Owners, and Technology teams to ensure strong ADO hygiene, including feature and user story data quality.</li><li>
Prepare visual dashboards, status summaries, and executive‑level reporting to support leadership reviews and governance forums.</li><li>
Identify opportunities and lead efforts to streamline and automate manual reporting, reducing reliance on Excel and other offline reporting tools.</li><li>
Support the planning, preparation, and facilitation of Big Room Planning (BRP) and other program‑level planning events.</li><li>
Drive continuous improvement of intake, prioritization, and reporting processes to increase consistency, throughput, and clarity for both requestors and delivery teams.</li></ul>
Basic Qualifications<ul><li>
Bachelor's degree in Business, Information Systems, Engineering, or a related field.</li><li>
7+ years of experience in product delivery, program reporting, intake management, or portfolio planning within a technology or financial services environment.</li><li>
Strong analytical, organizational, and communication skills with the ability to translating complex delivery data into clear insights.</li></ul>
Preferred Qualifications<ul><li>
Experience supporting product roadmaps across multiple agile teams or value streams.</li><li>
Strong working knowledge of agile delivery metrics, capacity planning, and dependency management.</li><li>
Experience facilitating prioritization, planning, or governance forums with senior leaders.</li><li>
Proficiency with delivery tracking and reporting tools (e.g., ADO, Jira, Excel, Power BI, visualization tools).</li><li>
Demonstrated ability to operate effectively in a highly cross-functional environment.</li><li>
Consistent delivery of transparent, trusted reporting used for leadership decision-making.</li></ul> 
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Compensation Range:
93,000.00 - 189,000.00 Annual
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Intake and Delivery Reporting Manager

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