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product marketing manager

Capgemini

<div>
 
 
 Role: Product Marketing Manager
 
 
 
 Location: Abu Dhabi
 
 
 
 About the job you are considering
 
 
 
 Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you&rsquo;d like, where you&rsquo;ll be supported and inspired by a collaborative community of colleagues around the world, and where you&rsquo;ll be able to reimagine what&rsquo;s possible. Join us and help the world&rsquo;s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
 
 
 
 Your Role
 
 
 
 We are seeking a
 
 strategic and technically-minded AI Product Marketing Manager
 
 to lead the go-to-market strategy for our innovative AI-powered products. The ideal candidate will be a bridge between our product, engineering, and business / ADGEs teams, with a deep understanding of the AI/ML landscape and the ability to translate complex technical features into compelling, user-centric value propositions. You will be responsible for defining our target market, crafting powerful messaging, and executing successful product launches to drive adoption.
 
 
 
 Your Skills and Experience
 
 
 <ul>
 <li>
 
 Market and Competitive Intelligence:
 
 Become the expert on our target user personas, and the competitive landscape. Use AI-powered tools and traditional methods to conduct in-depth market research and competitive landscape analysis to inform product, marketing and GTM strategy.
 </li>
 <li>
 
 Product Positioning and Messaging:
 
 Develop and refine clear, differentiated product positioning and messaging that resonates with our target audience. You will be the voice of our products, creating a compelling narrative that highlights how our AI solutions solve real-world problems.
 </li>
 <li>
 
 Go-to-Market (GTM) Strategy:
 
 Own the end-to-end GTM strategy for new AI product launches and feature releases. This includes planning, coordinating with cross-functional teams (product, engineering, DGE WOG, ADGEs), and executing launch plans to ensure a successful adoption.
 </li>
 <li>
 
 Content and Collateral Creation:
 
 Lead the creation of engaging and persuasive marketing content, including website copy, blog posts, case studies, white papers, and webinars, that educate the users on the benefits of our AI products.
 </li>
 <li>
 
 Performance Analysis:
 
 Track and analyze the performance of marketing campaigns and product launches using key metrics. Use data and insights to optimize strategies, demonstrate ROI, and inform future decisions.
 </li>
 <li>
 
 Strategic Collaboration:
 
 Work closely with product team to influence the product roadmap based on user needs and feedback. Collaborate with the broader teams to execute integrated campaigns.
 </li>
 <li>
 
 Qualifications
 
 </li>
 <li>
 
 Experience:
 
 Relevant experience in product marketing, with at least some years in a market-facing role for B2B enterprise software or SaaS products.
 
 Proven experience with AI/ML products is a strong plus.
 
 </li>
 <li>
 
 Technical Acumen:
 
 Foundational knowledge of artificial intelligence, machine learning, and data science concepts (e.g., model training, data pipelines, NLP, computer vision, GenAI). You do not need to be an engineer, but you must be able to understand and communicate the technical capabilities and limitations of AI products.
 </li>
 <li>
 
 Marketing Expertise:
 
 Deep understanding of product marketing principles, including market research, positioning, messaging, and go-to-market strategy.
 </li>
 <li>
 
 Communication Skills:
 
 Exceptional written and verbal communication skills, with the ability to translate complex technical information into clear, compelling, and concise content for a variety of audiences.
 </li>
 <li>
 
 Analytical Skills:
 
 Strong analytical and data-driven mindset. You should be comfortable with using data to make informed decisions and measure the effectiveness of your work.
 </li>
 <li>
 
 Collaboration:
 
 A natural collaborator who can work effectively with diverse, cross-functional teams and build strong relationships with stakeholders.
 </li>
 <li>
 
 Education
 
 </li>
 <li>
 Bachelor's degree in marketing, business, or a related field.
 </li>
 <li>
 Relevant certifications in product marketing, AI, or technical product management.
 </li>
 </ul>
 
 
 Why you should consider Capgemini
 
 
 
 Growing clients&rsquo; businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you&rsquo;ll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what&rsquo;s possible. It&rsquo;s why, together, we seek out opportunities that will transform the world&rsquo;s leading businesses, and it&rsquo;s how you&rsquo;ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you&rsquo;ll build the skills you want. You&rsquo;ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.
 
 
 
 About Capgemini
 
 
 <ol>
 <li>
 Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of &euro;22.5 billion.
 </li>
 </ol>
 
 #GetTheFutureYouWant| www.capgemini.com
 
</div>

Product Marketing Manager

VentureOne

<div>
 
 
 About the company
 
 
 
 VentureOne is building a new venture focused on next-generation robotics, developing intelligent service robots designed to operate safely and efficiently in human environments. The mission of this venture is to improve productivity, safety, and efficiency across high-impact industries by deploying versatile robotic systems.
 
 
 
 
 
 
 About the role
 
 
 
 We&rsquo;re hiring a Product Marketing Manager for VentureOne&rsquo;s new robotics venture to shape how customers understand, adopt, and experience our robotic platforms. This role sits at the intersection of product strategy, market insight, customer understanding, and go-to-market execution.
 
 
 You will work closely with engineering, design, and operations teams to understand product capabilities and translate them into clear messaging, positioning, and go-to-market strategies. This role is ideal for someone who can translate complex concepts into clear, compelling messages and is passionate about shaping customers' experiences with our robotic products.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Plan and lead product launches, including messaging, content development, and internal enablement.
 </li>
 <li>
 Create product documentation, training materials, deployment guides, and onboarding experiences to support customer adoption.
 </li>
 <li>
 Develop and maintain industry-specific use case frameworks, customer personas, and adoption playbooks.
 </li>
 <li>
 Track product and feature performance using customer feedback and usage insights to provide recommendations for product improvements.
 </li>
 <li>
 Represent the product at customer meetings, pilot deployments, industry conferences, and robotics events.
 </li>
 <li>
 Collaborate closely with sales and business development to ensure they have the tools and knowledge needed to communicate product value.
 </li>
 <li>
 Build and execute go-to-market strategies for new product features, updates, and industry-specific capabilities.
 </li>
 <li>
 Develop clear, customer-focused messages that explain the capabilities, benefits, and use cases of our robotic products.
 </li>
 <li>
 Conduct market research, customer interviews, and competitive analysis to identify trends, gaps, and new opportunities.
 </li>
 </ul>
 
 
 
 
 
 Minimum Requirements:
 
 
 <ul>
 <li>
 5&ndash;8 years of experience in a product marketing role (mandatory).
 </li>
 <li>
 Experience working with software or hardware products in a technological environment is an advantage.
 </li>
 <li>
 Proven ability to develop product positioning, messaging, and go-to-market strategies.
 </li>
 <li>
 Experience managing product launches, customer education, and cross-functional project execution.
 </li>
 <li>
 Strong analytical and research capabilities to identify market opportunities and assess product-market fit.
 </li>
 <li>
 Excellent communication skills, with the ability to explain complex technological concepts in clear and compelling messages.
 </li>
 <li>
 Demonstrated ability to collaborate with engineering, product, design, sales, and leadership teams.
 </li>
 <li>
 Strong problem-solving ability and comfort operating in fast-paced, early-stage environments.
 </li>
 <li>
 Entrepreneurial mindset with the ability to work independently and take ownership of outcomes.
 </li>
 <li>
 Willingness to travel domestically and internationally for customer engagements, product demonstrations, and industry events.
 </li>
 </ul>
 
 
 
 
 We provide a competitive, tax-free salary and a comprehensive benefits package in a collaborative, innovative and inclusive work environment. Our benefits include an education allowance, free on-site meals, annual flight allowance, health coverage, relocation support (if applicable), and access to well-being activities such as sports and recreational events.
 
 
 Join us to drive innovation and shape the future of technology!
 
</div>

Product Marketing Manager, VentureOne

Finance House

<div>
 
 
 
 Summary
 
 
 
 
 
 
 
 The Senior Product Manager is responsible for the end to end development, delivery, and continuous enhancement of products and services within the Consumer Products division. The role entails leading organizational research for new product opportunities, driving product improvements, and overseeing product redesigns. The Senior Product Manager will also assess product viability and market potential, applying extensive experience and sound judgment to support Finance House&rsquo;s strategic objectives and deliver measurable business outcomes.
 
 
 
 
 
 
 
 Major Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Design, develop, and introduce market leading products and services including loans, credit cards, instalment programs, balance transfer solutions, and card value added services while strategically managing the overall product portfolio.
 </li>
 <li>
 Develop short and long term product roadmaps for cards and loans, including feature enhancements, digital acquisition journeys, underwriting models, technology initiatives, and business case analyses.
 </li>
 <li>
 Conduct client insights, segmentation, competitive analysis, and regulatory reviews specific to lending and card products to drive continuous product and process improvements.
 </li>
 <li>
 Develop and communicate the product strategy, roadmap priorities, P&amp;L approach, pricing strategies for cards and loans, and cost revenue analyses to maximize profitability and portfolio quality.
 </li>
 <li>
 Drive operational efficiency by designing end to end solutions across credit decisioning, customer onboarding, card issuance, loan disbursements, servicing, and collections processes.
 </li>
 <li>
 Manage full product lifecycles for cards and loans, ensuring differentiated value propositions, continuous innovation, and alignment with strategic and financial objectives.
 </li>
 <li>
 Establish and lead governance routines, including product management meetings, monthly portfolio performance reviews (cards and loans), and weekly Operations, Technology, and Sales forums.
 </li>
 <li>
 Maintain a strong risk and control environment, ensuring adherence to credit risk frameworks, card scheme mandates, and regulatory guidelines. Lead Business Continuity initiatives and represent the function in all internal and external audit discussions.
 </li>
 <li>
 Lead internal partnership discussions on audits, vendor and processor relationships, card scheme engagements, regulatory updates, and risk management matters.
 </li>
 <li>
 Collaborate with Operations, Risk, Legal, AML, Technology, QA, Marketing, and external payment networks to drive strategic initiatives and deliver customer centric solutions.
 </li>
 <li>
 Hold end to end ownership of assigned loan and card products, including P&amp;L performance, delinquency management, credit policy alignment, and ongoing product profitability.
 </li>
 <li>
 Support development and execution of the cards and loans strategy, ensuring alignment with business goals and continuous performance improvement.
 </li>
 <li>
 Initiate, develop, implement, and enforce policies and procedures covering product acquisition, onboarding, servicing, card lifecycle management, and portfolio governance.
 </li>
 <li>
 Build and execute product marketing and branding strategies, including campaigns for cards, instalment plans, balance transfers, top ups, and loans.
 </li>
 <li>
 Address all product related matters across the organization in line with underwriting standards and regulatory expectations.
 </li>
 </ul>
 
 
 
 
 
 
 Knowledge &amp; Skill Requirements
 
 
 
 
 
 
 <ul>
 <li>
 Strong partnership and collaboration skills, with the ability to work effectively across formal and informal structures while maintaining alignment with key stakeholders.
 </li>
 <li>
 Deep expertise in developing, launching, and managing loan and card products across the full lifecycle, including acquisition, activation, usage, retention, and portfolio risk management.
 </li>
 <li>
 Thorough understanding of the regulatory environment, credit frameworks, card scheme rules, and competitive market dynamics within consumer finance.
 </li>
 <li>
 Strong financial and analytical skills with the ability to plan and manage budgets, build financial models, assess credit risk, and lead product level P&amp;L.
 </li>
 <li>
 Proficiency in project management tools and methodologies, particularly for digital lending and card transformation initiatives.
 </li>
 <li>
 Strong business and technological understanding of card processing, credit underwriting systems, digital onboarding, and customer experience platforms.
 </li>
 <li>
 Excellent strategic thinking, analytical capabilities, and coordination skills.
 </li>
 <li>
 Strong communication and stakeholder management skills across all organizational levels.
 </li>
 </ul>
 
 
 
 
 
 
 Qualification
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Economics, or a related discipline from a reputable university.
 </li>
 <li>
 A Product Management certification.
 </li>
 </ul>
 
 
 
 
 
 
 Experience
 
 
 
 
 
 
 <ul>
 <li>
 10 -12 years of progressive experience in product management, with a strong focus on loans, credit cards, and other consumer lending products.
 </li>
 <li>
 Proven track record in managing end to end card and loan portfolios, including pricing, underwriting models, risk mitigation, and portfolio performance management.
 </li>
 <li>
 Demonstrated ability to lead cross functional initiatives, drive product strategy, and successfully deliver digital and operational enhancements for cards and loans.
 </li>
 <li>
 Experience working within regulated financial services environments, with exposure to credit risk, regulatory audits, card scheme compliance, and operational risk frameworks.
 </li>
 </ul>
</div>

Senior Product Manager

Bybit Fintech Limited

A leading fintech company in Abu Dhabi is seeking a Product Manager to design and optimize financial products focused on international bank accounts. You will monitor industry trends, collaborate with cross-functional teams, and ensure compliance with regulations. The ideal candidate has over 5 years of experience in product management, particularly in fintech, and is proficient in English. This full-time position offers opportunities for professional growth and a supportive work environment.

Senior Fintech Product Lead - Cross-Border Bank Accounts

ADIB - Abu Dhabi Islamic Bank

<div>
 
 
 
 Role: Senior Digital Product Owner
 
 
 
 
 Location: Abu Dhabi
 
 
 
 
 Summary of role:
 
 
 
 <ul>
 <li>
 The Senior Product Owner will be involved in partnering with the Digital leadership team to develop effective product strategies, visions and execution plans.&nbsp;
 </li>
 <li>
 His/her mission will be to shape and deliver digital solutions that transform customer experiences. For the digital solutions within the portfolio, this individual will define measurable objectives to gain market share, maximize profitability and/or increase customer satisfaction&nbsp;through customer-centred digital experiences.&nbsp;
 </li>
 <li>
 This role will involve working closely with digital business executives as well as ADIB business product owners to achieve sales targets through digital innovation.
 </li>
 </ul>
 
 
 
 Key accountabilities of the roles:
 
 
 
 <ul>
 <li>
 Product Strategy: Define and communicate the product vision and strategy, aligning it with our business goals and customer needs. Define the product portfolio, make major product decisions, enact product roadmaps (which are developed by the product team) and work with the Digital Factory team to set priorities for what will be built and when
 </li>
 <li>
 Roadmap Development: Create and maintain a product roadmap that outlines key features and enhancements over time
 </li>
 <li>
 Requirements Gathering: Collaborate with stakeholders, customers, and market research to gather, document and prioritize product requirements.
 </li>
 <li>
 Journey Design: work closely with Design team to ensure user journey factors all requirement gathered as well as being competitive in market&nbsp;
 </li>
 <li>
 Prioritization: Determine feature priorities based on business value, customer feedback, and market trends.
 </li>
 <li>
 Squad Management: Lead squad ceremonies and ensure thorough understanding of the requirement by all team members.&nbsp;
 </li>
 <li>
 Cross-functional Collaboration: Work closely with cross-functional teams, including developers, designers, and QA, and Project Managers to ensure successful product development and delivery.
 </li>
 <li>
 Release Planning: Plan and coordinate product releases, including setting release goals and timelines.
 </li>
 <li>
 User Stories: Write and maintain user stories and acceptance criteria for development teams.
 </li>
 <li>
 Feedback Management: Gather and incorporate user feedback to continuously improve the product and enhance the journey
 </li>
 <li>
 Metrics and Analytics: Define and track key performance indicators (KPIs) to measure the success of the product.
 </li>
 <li>
 Risk Management: Identify and mitigate risks that may impact the product's success.
 </li>
 <li>
 Stakeholder Communication: Keep stakeholders informed about the product's progress and any changes in strategy or priorities.&nbsp;As well as lead all squad ceremonies&nbsp;
 </li>
 <li>
 Market Research: Stay informed about industry trends and competitive products to make informed decisions
 </li>
 </ul>
 
 
 
 Specialist Skills / Technical Knowledge, Technical Competencies Required for this role:
 
 
 
 <ul>
 <li>
 Deep experience in digital product development&nbsp;and marketing ideally in a digital banking environment
 </li>
 <li>
 Exceptional problem skills and data-driven product decision-making; may go beyond application of existing know-how
 </li>
 <li>
 Ability to understand product metrics and make decisions based on them
 </li>
 <li>
 Experience with designing creative, quality consumer products, as well as enabling business capability and objectives through technology
 </li>
 <li>
 Experience in launching a product and managing a live product
 </li>
 <li>
 Entrepreneurial self-starter who is self-motivated, but also a team player with a professional presence
 </li>
 <li>
 Thought leadership and ability to influence at all levels in the organization
 </li>
 </ul>
 
 
 
 Previous experience:&nbsp;&nbsp;&nbsp;
 
 
 
 <ul>
 <li>
 Minimum 7 to 10 years of total experience including 7+ years of experience in product development and digital banking deliverable&nbsp;
 </li>
 <li>
 Bachelor&rsquo;s degree required, advanced degree a plus
 </li>
 <li>
 Strong strategic thinking and problem-solving skills.
 </li>
 <li>
 Excellent communication and collaboration abilities.
 </li>
 <li>
 Experience of operating within a multi-channel/multi-region brand
 </li>
 <li>
 Knowledge of Lean and Agile software development processes
 </li>
 <li>
 Experience with product management tools (e.g., Jira, Trello ).
 
 &nbsp;
 </li>
 </ul>
</div>

Senior Digital Product Owner

IMPETUS EXECUTIVE

<div>
 
 The
 
 Senior Product Specialist
 
 is responsible for designing the products and services,
 
 
 engaging with the technology department in the definition of the business requirements and in shaping the technical and functional specifications for future development. As such, the Senior product Specialist, must have a strong knowledge of the processes and dynamics of the post trade, the relevance of these products for the clients, and the importance that these products have in the overall set of services.
 
 
 
 
 
 
 KEY RESPONSIBILIES
 
 
 
 
 
 
 
 Core Responsibilities
 
 
 
 
 1) Product Management:
 
 
 <ul>
 <li>
 Conduct exploratory market research and user research to validate product
 </li>
 </ul>
 
 hypotheses, and undertake competitor analysis
 
 <ul>
 <li>
 Use (and where relevant engage customer / user advisory boards), user
 </li>
 </ul>
 
 segmentation, personas and problem statements to inform use-centric product
 
 
 design, development and ongoing product improvement decision-making
 
 <ul>
 <li>
 Identify, propose and validate solutions to capitalize on opportunities and propose
 </li>
 </ul>
 
 sustainable product strategy based on specific organization contexts
 
 <ul>
 <li>
 Adopt tailored communication strategies to manage varying stakeholders,
 </li>
 </ul>
 
 requirements and product contexts
 
 <ul>
 <li>
 Link business strategy to product development using roadmaps and product
 </li>
 </ul>
 
 portfolio management, and learn how to use road mapping tools
 
 
 
 2) Product Design and Development
 
 
 <ul>
 <li>
 Analyze and adopt Agile framework(s) including Scrum and MVP frameworks, and
 </li>
 </ul>
 
 create a product roadmap comprising user stories, epics and themes that supports
 
 
 product strategy and iteration throughout the product design and development
 
 
 phases
 
 <ul>
 <li>
 Apply the basic principles of UI/UX design to create user-centric products that
 </li>
 </ul>
 
 align with the product vision
 
 <ul>
 <li>
 Liaise / support internal and external IT development teams in line with product
 </li>
 </ul>
 
 roadmap
 
 <ul>
 <li>
 Select and use various testing methods to validate product design decisions and
 </li>
 </ul>
 
 respond iteratively to user feedback
 
 <ul>
 <li>
 Use prioritization techniques to make strategic product decisions and manage
 </li>
 </ul>
 
 constraints
 
 
 
 3) Bringing Product to market
 
 
 <ul>
 <li>
 Align / support product testing with key internal (Operations, Customer Services,
 </li>
 </ul>
 
 IT, &hellip;) and external stakeholders. To include preparation of outline test cases, test
 
 
 documentation, testing support, &hellip;
 
 <ul>
 <li>
 Prepare overview of the product launch and Go-to-Market strategy (GTM),
 </li>
 </ul>
 
 elements of GTM strategy, product positioning and messaging, and product-launch
 
 
 planning2
 
 
 
 
 
 
 QUALIFICATIONS AND EXPERIENCE
 
 
 
 
 
 <ul>
 <li>
 10+ years of experience in the post trade banking or infrastructure industry
 </li>
 </ul>
 
 Years &amp; Nature of Experience
 
 <ul>
 <li>
 Capability to engage commercially with senior external parties
 </li>
 <li>
 Understanding of the financial market trends and practices
 </li>
 <li>
 Deep knowledge of the product and services of the &ldquo;settlement&rdquo; market layer, as well as of
 </li>
 </ul>
 
 the market and product trends, which also include knowledge of digital technology and its
 
 
 application to the post trade products and services.
 
 <ul>
 <li>
 Digital Assets: Proven experience of design and implementation of digital assets products
 </li>
 </ul>
 
 and services. Knowledge of the various cryptographic languages and DLT/Blockchain.
 
 <ul>
 <li>
 Understanding of applicable regulations such as CPMI IOSCO and CSDR in tis multiple versions (EU, UK, etc.)
 </li>
 <li>
 Track record of having implemented previously product and services, leading both IT
 </li>
 </ul>
 
 implementation (from RFP to supervision of IT platform implementation) both within
 
 
 custodians or preferably within market infrastructures and namely CSDs.
 
 <ul>
 <li>
 Good communication skills (conviction skills and sensitive communication style)
 </li>
 <li>
 Senior presentation skills
 </li>
 <li>
 Fluency (written and spoken) in English, Arabic a plus.
 </li>
 </ul>
 
 
 
 
 
 KEY INTERACTIONS
 
 
 
 
 
 <ul>
 <li>
 Internal Company staff and management, IT department Commercial parties as appropriate
 </li>
 <li>
 Identify appropriate product metrics and success criteria to continuously improve the product, and promote product and organization success
 </li>
 <li>
 Align product development and delivery timeframes to other functional units (Operations, Customer Services, Communications &amp; Marketing, &hellip;)
 </li>
 <li>
 Training and Education
 </li>
 <li>
 Prepare product material (including appropriate user documentation, customer / user
 </li>
 </ul>
 
 advisory board presentations) for internal and external use
 
 <ul>
 <li>
 Prepare / provide internal training for product management team, Operations, Customers
 </li>
 </ul>
 
 Services, &hellip;
 
 
 
 
 
 
 TECHNICAL
 
 
 
 
 
 
 BSc / MSc / MBA qualification(s) Ideally in Computer Science / Information Technology / Information Systems /
 
 
 Engineering, and Business Administration / Financial Management 10+ years practical experience
 
 
 PM1, UX Design, &hellip; Product Management / Product Development experience &amp; qualification(s)
 
 
 10+ years practical experience
 
 
 PMP, PRINCE2, CAPM, AgilePM, Scrum Alliance, &hellip;
 
 
 Program / Project Management experience &amp; qualifications (in particular a deep understanding of Agile methodologies)
 
 
 MS-Office (Excel, Access VB, SQL) MS-Office competency / qualification(s)
 
 
 BI, Python, R Data Analysis &amp; Interpretation
 
 
 10+ years practical experience Capital Markets / Financial Services expertise (in particular Post-Trade
 
</div>

Senior Product Specialist

Abu Dhabi Commercial Bank

<div>
 
 
 Digital Senior Product Owner
 
 
 
 
 
 Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
 
 
 
 
 
 About the business area
 
 
 
 
 
 The Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shari&rsquo;ah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service. We are actively seeking an ambitious professional to join our Retail Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.
 
 
 We are actively seeking an ambitious professional to join our Retail Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.
 
 
 
 
 
 In this role, your key responsibilities include
 
 :
 
 
 
 
 
 <ul>
 <li>
 Digital product Development and Implementation- Identify opportunities for enhancement and innovation across digital channels (internet, mobile, tablet, SMS, wearable, digital TV) to broaden service offerings and elevate Digital Channel services in alignment with business goals.
 </li>
 <li>
 Digital product Usage and Reporting- Plan and coordinate onboarding, usage, and migration initiatives for assigned digital products, ensuring a seamless customer experience and prompt resolution of service issues to protect the bank&rsquo;s reputation. Monitor and analyze product usage metrics and revenue-related KPIs to assess adoption, identify trends, and support data-driven enhancements. Collaborate with analytics, operations, and customer service teams to ensure accurate reporting, timely issue escalation, and continuous improvement of digital product performance.
 </li>
 <li>
 Quality Certification, Audit and Compliance- Ensure that all services meet regulatory requirements such as ISO 9001 certification for internet banking/mobile Banking and product development.
 </li>
 <li>
 People Management- Manage self and team in line with ADCB&rsquo;s people management policies, procedures, processes and practices to ensure adherence and to maximize own and employee contribution to business performance. Organize and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems.
 </li>
 <li>
 Policies, Processes, Systems and Procedures- Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders.
 </li>
 <li>
 Continuous Improvement- Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the Bank&rsquo;s standards.
 </li>
 <li>
 Customer Service- Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank&rsquo;s required levels of service in all internal and external customer interactions.
 </li>
 </ul>
 
 
 
 
 The ideal candidate should have the following experience
 
 
 <ul>
 <li>
 At least 6 years of experience in delivering projects in alternate delivery channels within a Bank
 </li>
 <li>
 Bachelor&rsquo;s Degree in relevant specialization
 </li>
 <li>
 Project Management Prince II or Project Management Institute (PMI) or Agile (or equivalent) Certification
 </li>
 <li>
 Knowledge of web channels and mobile technologies
 </li>
 <li>
 Planning, analytical and time management skills
 </li>
 </ul>
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 
 Competitive Salary
 
 : The indicative pay range for this role is AED
 
 45,000 &ndash; AED 55,000
 
 per month. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
 </li>
 <li>
 
 Comprehensive Benefits Package
 
 : This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
 </li>
 <li>
 
 Flexible and Remote Working Options
 
 : We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
 </li>
 <li>
 
 Learning and Development Opportunities
 
 : We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
 </li>
 </ul>
 
 
 
 At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
 
 
 
</div>

Digital Senior Product Owner - CRM

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