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product operations manager

Renesas Electronics

<div>
 
 Company Description
 
 
 
 Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering product solutions in the automotive, industrial, infrastructure and IoT markets. Our robust product portfolio includes world-leading MCUs, SoCs, analog and power products, plus Winning Combination solutions that curate these complementary products. We are a key supplier to the world&rsquo;s leading manufacturers of electronics you rely on every day; you may not see our products, but they are all around you.
 
 
 Renesas employs roughly 21,000 people in more than 30 countries worldwide. As a global team, our employees actively embody the Renesas Culture, our guiding principles based on five key elements: Transparent, Agile, Global, Innovative, and Entrepreneurial. Renesas believes in, and has a commitment to, diversity and inclusion, with initiatives and a leadership team dedicated to its resources and values. At Renesas, we want to build a sustainable future where technology helps make our lives easier. Join us and build your future by being part of what&rsquo;s next in electronics and the world.
 
 
 
 Job Description
 
 
 
 
 Operations Engineering Division (OED):
 
 OED is a World Class operational team delivering best in class costs and supply agility to drive customer satisfaction through on time delivery of quality components. Within OED, the Product Operations team is driving the company's gross margins by delivering best in class yields and operation efficiencies by delivering quality products to the customer.
 
 
 
 Job Description:
 
 We are seeking a Proto/Product Ops Manager to support the growth of our India Offices. Looking for a high energy leader to build, lead and motivate a team in India. This individual will be overseeing daily operations, setting goals, managing budgets and resources. Candidates will need to recruit, train employees and monitor performance.
 
 
 Begin as a Product Ops / Proto manager overseeing material disposition, ATE test program release and overseeing logistics, materials and vendor coordination; leading global product operations and advanced sample build and cross-functional optimization within semiconductor manufacturing.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Work closely with Renesas business units, supply chain and external vendors to ensure samples are built on schedule and delivered on time.
 </li>
 <li>
 Plan and track the shipment of products in coordination with internal departments to meet customer requirements.
 </li>
 <li>
 Work with freight forwarders, carriers, and warehouse teams to ensure timely pick-up and delivery of goods
 </li>
 <li>
 Prepare and manage shipping documents such as invoices, packing lists, Airway Bill, and customs paperwork.
 </li>
 <li>
 Resolve conflicts or issues related to delivery delays or product damage.
 </li>
 <li>
 Generate regular reports for management on costs, efficiency, and delays.
 </li>
 <li>
 Work closely with the procurement team to ensure the POs in placed for external vendors and OSATs.
 </li>
 <li>
 Material planning, scheduling, expediting and tracking for Research and Development activities
 </li>
 <li>
 Manage systems to capture and track material plans, inventory and status
 </li>
 <li>
 Manage purchase request for R&amp;D materials
 </li>
 <li>
 Identify critical path, and propose risk mitigation and contingency strategies for delays and shortages
 </li>
 <li>
 Interface with external vendors to ensure that proto requirements are clearly communicated and met.
 </li>
 <li>
 Ensure all proto build documentation is complete, accurate, and up to date.
 </li>
 <li>
 Manage backend product yield daily monitoring.
 </li>
 <li>
 Manage disposition for floor level issue resolution, Retest rejects, Visual Inspections, Basic FA and Data analysis
 </li>
 <li>
 Assist in test program checkout at factory
 </li>
 <li>
 Safe Ramp Monitoring of the execution
 </li>
 <li>
 Operations related yield loss Identification
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Electrical or Industrial Engineering is preferred
 </li>
 <li>
 10+ years of hands-on experience in supporting logistics operations and material planning
 </li>
 <li>
 Strong leadership, communication, and decision-making skills.
 </li>
 <li>
 Communicate effectively and reporting skills
 </li>
 <li>
 Knowledge in semiconductor proto sample manufacturing process
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Renesas is an embedded semiconductor solution provider driven by its Purpose &lsquo;
 
 To Make Our Lives Easier
 
 .&rsquo; As the industry&rsquo;s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog &amp; Connectivity, and Power.
 
 
 With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, &lsquo;
 
 To Make Our Lives Easier
 
 .&rsquo;
 
 
 
 At Renesas, You Can
 
 
 
 <ul>
 <li>
 Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.
 </li>
 <li>
 Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people&rsquo;s lives easier, safe and secure.
 </li>
 <li>
 Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.
 
 
 </li>
 </ul>
 Are you ready to own your success and make your mark?
 
 
 Join Renesas. Let&rsquo;s
 
 Shape the Future
 
 together.
 
 
 Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity &amp; Inclusion Statement.
 
 
 We have adopted a hybrid model that gives employees the ability to work remotely two days a week while ensuring that we come together as a team in the office the rest of the time. The designated in-office days are Tuesday through Thursday for innovation, collaboration and continuous learning.
</div>

Product Operations Manager

LinkedIn

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 This role will be based in Bengaluru, Karnataka,
 
 
 Product Operations Managers are LinkedIn&rsquo;s cross functional team communicators and collaborators shaping products/solutions using analytics to represent the voice of our customers/members and customer support &amp; success teams to help improve LinkedIn&rsquo;s product health and quality. They are relentlessly focused on driving a stellar member/customer experience for the millions of people using LinkedIn&rsquo;s products, partnering with Product, Engineering, Design, Marketing, and Operations teams to quantify user friction in both new and structured ways, measurably enhance the product experience, and increase internal team efficiency by driving tool improvements and enablement.
 
 
 This role is co-located with key Product and Engineering stakeholders in Bangalore and will require some US time zone meetings where other teammates or stakeholders are located.
 
 
 A blend of detective work, influencing, analytics, and executive communication make this a unique and exciting role that will provide an opportunity to work with multiple teams across the company and around the globe.
 
 
 This role will be focused either on our 1. Sales Navigator product, or 2. our Business Platform products, which could include experiences such as checkout, payments and billing experiences, user and access management, help centers, live chat and Virtual Chat Assistants.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Work with their product, operations, marketing, design, and engineering teams to influence and shape the product strategy and roadmap, drive change for key issues, and prioritize product change requests based on issue volume, members impacted, revenue impact, other relevant metrics, and illustrations of the user journey to create user empathy.
 </li>
 <li>
 Aggregate and analyze member issues using internal tools and queries (i.e., SQL) of all available data sources to gather user insights to influence and shape the product roadmap, help set targets, and to track and communicate post-launch impact.
 </li>
 <li>
 Collaborate closely with their product and design teams to ensure operational team processes are factored into new product development plans and designs, and to integrate solutions to identify user experience issues in upcoming versions.
 </li>
 <li>
 Drive creation of LinkedIn help center content creation in collaboration with LinkedIn&rsquo;s content writers, in order to ensure members are able to find answers to the most frequently asked questions.
 </li>
 <li>
 Maintain strong domain knowledge and organization of the product areas in your purview, across both technology and operations.
 </li>
 <li>
 Understand and communicate all upcoming product features and user experience changes to key stakeholders like Operations and Marketing, including driving regular program management, reporting and executive-friendly readouts.
 </li>
 <li>
 Develop and/or contribute to internal programs to scale best practices and new mechanisms that help improve product quality and health and/or new operating models.
 </li>
 <li>
 Identify and scale new ways of analyzing / measuring user friction.
 </li>
 <li>
 Occasional travel may be required to LinkedIn office locations to give training, to understand processes, tools and needs, as well as to gather insights from our LinkedIn members.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Basic Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent relevant work experience.
 </li>
 <li>
 4+ years&rsquo; experience in one or more of the following areas: Product Operations Management, Management Consulting, Program Management, Operations Management, Product Management, or Project Management.
 </li>
 <li>
 2+ years experience with SQL, Python, R or an equivalent data analytical language.
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Experience leveraging AI and/or vibe coding for analytics or operations.
 </li>
 <li>
 Experience with Enterprise Software.
 </li>
 <li>
 Experience driving cross-functional projects with multiple stakeholders across the globe.
 </li>
 <li>
 Thrives in ambiguous environments and can operate independently.
 </li>
 <li>
 Strong results-orientation and direct experience utilizing data to identify critical trends, develop data narratives, and influence Product to prioritize recommendations
 </li>
 <li>
 Experience in a Voice of Customer role.
 </li>
 <li>
 Experience with CRMs, such as: Salesforce, Microsoft Dynamics, etc.
 </li>
 <li>
 Experience in gathering business insights and identifying trends from data, including combination of data from multiple sources.
 </li>
 <li>
 Experience sizing impact of projects, then prioritizing based on that.
 </li>
 <li>
 Strong verbal and written communication skills, including storytelling with data.
 </li>
 <li>
 Experience leading innovative, department-wide projects to help the team scale new ways of working, new technologies or processes, and/or best practices.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Strong relationship, interpersonal, cross functional collaboration and negotiation skills.
 </li>
 <li>
 Experience influencing stakeholders with data, coupled with strong analytical and problem solving experience.
 </li>
 <li>
 Strong ability to deal with ambiguity, adapt, and exhibit a growth mindset.
 
 
 
 </li>
 </ul>
 
 Suggested Skills:
 
 
 
 <ul>
 <li>
 SQL
 </li>
 <li>
 Influencing and advising
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Product Management
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Rippling

<div>
 
 About Rippling
 
 
 
 Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
 
 
 Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365&mdash;all within 90 seconds.
 
 
 Based in San Francisco, CA, Rippling has raised $1.4B+ from the world&rsquo;s top investors&mdash;including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock&mdash;and was named one of America's best startup employers by Forbes.
 
 
 We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.
 
 
 
 About The Role
 
 
 
 The BenOps Product Operations Analyst drives operational excellence for internal tools and processes, focusing heavily on Ancillary benefits partner integrations. This role is essential for translating product vision into actionable deliverables and ensuring cross-functional alignment across teams.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 The BenOps Product Ops Analyst will be deeply embedded in the day-to-day operations, serving as the central point of contact for internal tool development and enhancements. Their activities will include:
 </li>
 <li>
 Be the Pilot: Will be the first point of contact for anything Ancillary Benefits Integration inside Rippling.
 </li>
 <li>
 Ground Level Involvement - Lead from the front and work on new Integration Implementations for Ancillary benefits and speed up documentation for the next associates who join the team
 </li>
 <li>
 Daily Stand-ups: Participating in daily stand-ups with engineering, operations, and other product teams to provide updates, address blockers, and coordinate efforts.
 </li>
 <li>
 Stakeholder Meetings:
 </li>
 <li>
 </li>
 <ul>
 <li>
 Regularly engaging with internal stakeholders (e.g., Sales, PSM, AMs, TAMs, Operations, Support, Customer) to gather feedback, understand pain points, and define requirements for tool features for our new Ancillary Benefits Integrations
 </li>
 <li>
 Proactively meet with Partners during project inception to gather feedback and inform our process design, ensuring the product is fully customised and operational for a seamless launch
 </li>
 </ul>
 <li>
 Design the Playbook for onboarding new ancillary providers into Rippling
 </li>
 <li>
 Documentation Review:
 </li>
 <li>
 </li>
 <ul>
 <li>
 Reviewing and contributing to the creation of comprehensive documentation for internal tools and Implementation process
 </li>
 <li>
 Build a comprehensive Implementation Process SOP from scratch in co-ordination with Product, Engineering and other external stakeholders
 
 </li>
 </ul>
 </ul>
 
 What You Will Need
 
 
 
 The primary deliverables for the BenOps Product Ops Analyst will include:
 
 
 <ul>
 <li>
 Tools Features Planning with Product: Developing and maintaining a clear roadmap for internal tools, outlining key features, timelines, and strategic objectives. This will ensure that tool development aligns with the overall product and operational strategy.
 </li>
 <li>
 Maintaining Feature Lists (Instead of the Open Issues Tab): Establishing and managing a centralized, organized feature list that clearly defines current capabilities, upcoming enhancements, and future considerations, replacing reliance on an ad-hoc "open issues" tab.
 </li>
 <li>
 Tools SOPs - from BenOps Perspective: Creating and maintaining Standard Operating Procedures (SOPs) for the use of internal tools from the BenOps team's perspective, ensuring consistency and efficiency in operations.
 </li>
 <li>
 Collaborate with Engineering on Documentation: Identifying gaps in existing engineering documentation related to internal tools and carrier integrations, and actively collaborating with engineering to fill these gaps.
 </li>
 <li>
 Cross Product Coordination: Working closely with other product managers to ensure that internal tool development supports and enhances the broader product ecosystem, avoiding silos and promoting synergy.
 
 
 </li>
 </ul>
 Here's an example of the breakdown of responsibilities in a new carrier API integration project:
 
 
 BenOps Product Ops Analyst (Strategic "Why" and "What"):
 
 
 <ul>
 <li>
 Initiation and Vision: Defines the strategic "why" and "what" of the integration in collaboration with the Product Manager and leaders
 </li>
 <li>
 Quick starter - There are roughly ten new benefits that are on the roadmap with three of them scheduled for an end of 2025 delivery. Important to start in week one itself and push through short term objectives in co-ordination with Product and Leaders
 </li>
 <li>
 Requirements Gathering (High-Level) and scope definition: Gathers high-level business requirements from internal stakeholders (e.g: Jess with Partnerships, and In House Ops Integrations Team for day to day ops tools requirements).
 
 
 </li>
 </ul>
 Project Manager (Execution "How" and "When"):
 
 
 <ul>
 <li>
 Project Planning: Creates a detailed project plan, including timelines for discovery, development, testing, and deployment.
 </li>
 <li>
 Set clear expectations: For the Implementations that are being handled, set clear boundaries on the product deliverables and proactively communicate.
 </li>
 <li>
 Progress Tracking: Conducts stand-ups with engineering, operations, and product teams to track progress.
 </li>
 <li>
 Multi-tasking - The roadmap includes about ten new benefits, three of which are set for end-of-2025 delivery. This scale demands a strong focus on prioritization and detailed process mapping for all upcoming launches
 </li>
 <li>
 Stakeholder Updates: Regularly updates internal stakeholders (Operations, Product Management, execs as applicable) on project status, risks, and timeline changes, ensuring alignment on delivery.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com
 
 
 Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
</div>

Product Operations Analyst

Marks and Spencer Reliance India Private Limited

<div>
 
 We are looking for a Store Manager who will drive store operations, maximize sales, and lead the team to deliver an exceptional customer experience.
 
 
 
 
 
 
 Key Deliverables
 
 (
 
 
 
 Essential functions &amp; Responsibilities of the Job)
 
 :
 
 
 
 
 
 Sales &amp; Performance Management:
 
 <ul>
 <li>
 Target Achievement: Drive and monitor the achievement of sales goals for your department. You&rsquo;ll also play a key role in setting realistic yet ambitious targets, with the flexibility to adapt based on performance trends.
 </li>
 <li>
 Sales Analysis: Track sales performance continuously, taking timely corrective actions when necessary to meet or exceed sales objectives.
 </li>
 <li>
 Team Communication: Regularly share updates on department, store, and regional performance with your team, ensuring transparency and motivating everyone towards common goals.
 </li>
 </ul>
 
 
 
 
 Customer Experience:
 
 <ul>
 <li>
 Customer Service Excellence: Lead by example in delivering exceptional customer service, creating a welcoming atmosphere for every visitor.
 </li>
 <li>
 Building Relationships: Understand customer needs, cultivate rapport, and establish loyal relationships with key clientele.
 </li>
 <li>
 Handling Feedback: Take ownership of customer complaints and queries, ensuring timely and satisfactory resolutions that turn challenges into positive outcomes.
 </li>
 </ul>
 
 
 
 
 Visual Merchandising &amp; Store Presentation:
 
 <ul>
 <li>
 Merchandising Standards: Ensure that all visual merchandising guidelines are followed to create an attractive and engaging shopping environment.
 </li>
 <li>
 Continuous Improvement: Provide constructive feedback to visual merchandisers to enhance the store's visual appeal and product presentation.
 </li>
 </ul>
 
 
 
 
 Shrinkage &amp; Inventory Control:
 
 <ul>
 <li>
 Loss Prevention: Implement best practices to minimize shrinkage by training staff on merchandise handling and stock protection, safeguarding store assets.
 </li>
 </ul>
 
 
 
 
 Operational Leadership:
 
 <ul>
 <li>
 Day-to-Day Management: Oversee the smooth running of the store, maintaining high standards across all operations, and ensuring legal compliance, particularly regarding pricing and product display.
 </li>
 <li>
 Procedure Adherence: Execute operational procedures efficiently, ensuring consistency and excellence in areas such as housekeeping, fitting rooms, and checkout processes.
 </li>
 <li>
 Quality Control: Monitor product quality, address any issues swiftly, and communicate feedback to the merchandising team to uphold superior product standards.
 </li>
 </ul>
 
 
 
 
 Cashier Support &amp; Training:
 
 <ul>
 <li>
 Support &amp; Supervision: Assist in the training of cashiers and provide ongoing support to ensure smooth operations at checkout, contributing to a positive customer experience.
 </li>
 </ul>
 
 
 
 
 
 Key Skills
 
 
 <ul>
 <li>
 Sales &amp; Business Acumen
 </li>
 <li>
 Customer Orientation
 </li>
 <li>
 Team Management
 </li>
 <li>
 Operational Excellence
 </li>
 <li>
 Good Interpersonal skills
 </li>
 </ul>
</div>

Store Manager

Furlenco

<div>
 
 
 About Furlenco
 
 
 
 
 
 
 Furlenco is a different furniture company. We enable the urban Indian to live better today in their homes, by giving them award-winning furniture and home decor with a basket of access to rent, buy, sell and buy back.
 
 
 All of our furniture is designed in-house by experts. We don&rsquo;t just give furniture. We provide decor, accessories and appliances as well. We have launched our first ever offline stores so that one can furnish their entire home, room or corner without traversing multiple stores or websites.
 
 
 
 
 
 
 The Role:
 
 
 
 
 
 
 We are looking for a highly organized, detail-oriented, and dynamic Project Manager to lead and drive all CX-related initiatives. This individual will serve as the critical nexus between the Customer Experience team and the Technology, Product, Finance, and Operations functions. The primary goal is to ensure that all projects aimed at improving customer satisfaction, efficiency, and metrics are delivered on time, within scope, and meet business objectives.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 1. Project Management &amp; Execution
 
 
 ● End-to-End Project Ownership: Define, plan, execute, and finalize projects according to strict deadlines and within budget, ensuring alignment with overall CX strategy.
 
 
 ● Cross-Functional Leadership: Be the primary point-of-contact for all CX projects involving the Tech and Product teams. Drive collaboration and communication to ensure shared understanding and accountability.
 
 
 ● Documentation &amp; Requirements: Own the creation and management of detailed Business Requirements Documents (BRDs) for all new CX tools, platform enhancements, and operational process improvements.
 
 
 ● Process Implementation: Manage the change and rollout process for new features or tools across the CX and Operations teams, including training and post-launch monitoring.
 
 
 
 
 
 2. Communication &amp; Stakeholder Management
 
 
 ● Reporting &amp; Tracking: Establish and maintain robust tracking mechanisms to monitor project progress, identify potential risks, and communicate status updates effectively to CX leadership and cross-functional partners.
 
 
 ● Meeting Facilitation: Conduct regular project meetings, scrums, and follow-ups with Tech and Product teams to unblock dependencies and ensure timely follow-up and project momentum.
 
 
 ● Stakeholder Alignment: Ensure alignment between CX goals and the Product/Tech roadmap, advocating for CX priorities based on data and customer impact.
 
 
 
 
 
 3. Metrics &amp; Operations Focus
 
 
 ● Operational Deep-Dive: Work closely with the Operations teams to monitor, analyze, and drive improvements in key customer metrics such as NPS , CSAT , First Contact Resolution
 
 
 ● , and Average Handle Time (AHT).
 
 
 ● Data-Driven Prioritization: Use customer feedback, operational data, and root cause analysis to identify systemic issues and translate them into actionable projects for the Tech/Product teams.
 
 
 ● Efficiency and Automation: Identify opportunities for automation and process optimization within the CX ecosystem to improve agent efficiency and customer experience at scale.
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 
 
 ● Experience: 3+ years of experience in Project Management, preferably in an E-commerce, Tech, or B2C environment. Experience specifically within a Customer Experience or Operations domain is a strong plus.
 
 
 ● Education: Bachelor&rsquo;s degree in Business, Technology, Engineering, or a related field.
 
 
 ● Technical Data Skills (Crucial): Proficiency in SQL (Intermediate level or higher) for complex data querying, aggregation, and analysis. Demonstrated ability to pull data independently to drive project decisions.
 
 
 ● Technical Acumen: Proven ability to translate complex business needs (CX pain points) into clear, detailed technical requirements (BRDs) for Product and Engineering teams.
 
 
 ● Methodology: Familiarity with Agile and Scrum methodologies. Experience with project management tools (e.g., Jira, Asana, Trello)
 
 
 ● Soft Skills: Exceptional communication, negotiation, and influencing skills to drive consensus among diverse stakeholder groups (Tech, Product, Ops, and CX).
 
 
 ● Highly conversant with Google sheets and Google Presentations.
 
</div>

CX Project Manager

SBM Offshore

<div>
 
 Purpose
 
 
 
 
 <ul>
 <li>
 As Buyer, you are responsible for procuring materials, equipment, and services required for project or operations execution. This role involves negotiating contracts and commercial terms, and ensuring timely delivery to support project and operations timelines and budgets.
 
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 </li>
 <li>
 Procurement Planning: You develop and implement procurement plans based on project requirements, timelines, and budgets.
 </li>
 <li>
 </li>
 <li>
 Supplier Sourcing: You follow strategic sourcing category manager framing and evaluate suppliers, ensuring they meet quality, cost, and delivery requirements.
 </li>
 <li>
 </li>
 <li>
 Contract Negotiation: You negotiate terms and conditions with suppliers to secure favorable agreements while mitigating risks. You align with the Category Management team as needed.
 </li>
 <li>
 </li>
 <li>
 Purchase Orders: You issue and manage purchase orders, ensuring accuracy and compliance with project specifications and company policies.
 </li>
 <li>
 </li>
 <li>
 Cost Control: You ensure procurement activities align with budget constraints and identify cost-saving opportunities without compromising quality.
 </li>
 <li>
 </li>
 <li>
 Compliance: You ensure all procurement activities comply with industry regulations, company policies, and safety standards.
 </li>
 <li>
 </li>
 <li>
 Reporting: You provide regular updates to project managers and stakeholders on procurement status, potential risks, and mitigation strategies
 
 
 
 </li>
 </ul>
 
 Education
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in supply chain management, engineering, business administration, or a related field
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 
 <ul>
 <li>
 &Acirc;&middot; Proven experience in procurement within the oil and gas industry.
 </li>
 <li>
 &Acirc;&middot; Strong negotiation and communication skills.
 </li>
 <li>
 &Acirc;&middot; Proficiency in procurement software and Microsoft Office Suite.
 </li>
 <li>
 &Acirc;&middot; Excellent organizational and analytical abilities.
 </li>
 <li>
 &Acirc;&middot; Knowledge of industry regulations and compliance requirements.
 </li>
 <li>
 &Acirc;&middot; Ability to work effectively in a fast-paced, deadline-driven environment
 
 
 
 </li>
 </ul>
 
 Functional Competencies
 
 
 
 Commercial
 
 
 Analytics and reporting
 
 
 Regulatory Management
 
 
 Project Procurement Strategy and Management
 
 
 SBM Product Knowledge
 
 
 Purchasing Tools and Processes
 
 
 Strategic Sourcing and Vendor Management
 
 
 Contract Management
 
 
 Negotiation
 
 
 Product Costing
</div>

Buyer

<div>
 At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
 
 
 This Position reports to:
 
 
 IoT Operations Manager
 
 
 
 
 
 
 Your role and responsibilities:
 
 
 
 In this role, you will have the opportunity to initiate and drive technology, software, product, and/or solution development using in-depth technical expertise in a specific area. Each day, you will act as the first point of contact in Research and Development (R&amp;D) for in-depth product or technology-related issues. You will also showcase your expertise by supporting strategic corporate technology management and future product/software/solution architecture.
 
 
 This role is contributing to the Motion Business Service Division in Bangalore India.
 
 
 
 You will be mainly accountable for:
 
 
 
 <ul>
 <li>
 Product Vision and Strategy: Collaborate with the Global Product Managers to define and communicate the product vision and strategy for our IoT services, aligning with business objectives and customer needs.
 </li>
 <li>
 Collaborate with the other global POs in the program team and cross-functional teams to define, prioritize and maintain the product feature backlog according to agreed rules, ensuring alignment with business goals and customer needs.
 </li>
 <li>
 Agile Ceremonies: Actively participate in Agile ceremonies such as daily stand-ups, sprint reviews, bug triage and retrospectives to ensure continuous improvement and alignment.
 </li>
 <li>
 Release Planning: Coordinate with the Global Product Managers, Release Manager and other stakeholders to plan and execute product releases, ensuring timely delivery of high-quality features.
 </li>
 <li>
 Drive the involvement of users and domain experts from the beginning of the backlog creation to acceptance testing
 
 
 </li>
 </ul>
 
 Qualifications for the role:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Engineering, or a related field
 </li>
 <li>
 Minimum of 8 years of experience in large-scale software development projects and Minimum 3 years of experience as a PO in managing the Medium sized product development.
 </li>
 <li>
 Domain knowledge in Industrial Internet of Things (IIoT).
 </li>
 <li>
 Strong understanding of agile methodologies and best practices.
 </li>
 <li>
 Excellent communication and leadership skills and Has Strong Decision-making skills.
 </li>
 <li>
 Ability to work effectively in a fast-paced, collaborative environment.
 </li>
 <li>
 Proficiency in any one of project management tools and software (e.g., DevOps, Jira, Trello).
 
 
 </li>
 </ul>
 
 More about us:
 
 
 
 ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day.
 
 
 #ABBCareers #RunwithABB #Runwhatrunstheworld
 
 
 We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
 
 
 
 Fraud Warning:
 
 Any genuine offer from ABB will always be preceded by a formal application and interview process.
 
 
 We never ask for money from job applicants.
 
 
 For current open positions you can visit our career website https://global.abb/group/en/careers and apply.
 
 
 Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning.
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Product Owner

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