professional services system support engineer

Ingram Micro

<div>
 Ingram Micro is a leading technology company for the global information technology ecosystem.
 <br/>
 <br/>
 With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to businesses-to-business technology experts.
 <br/>
 <br/>
 Our market reach, diverse solutions and services portfolio and digital platforms Ingram Micro Xvantage set us apart.
 <br/>
 <br/>
 <strong>
  Roles And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Installing and configuring internal systems and infrastructures.
  </li>
  <li>
   Diagnosing and resolving hardware and software-related technical issues.
  </li>
  <li>
   Responding to end-user support requests and providing technical assistance.
  </li>
  <li>
   Planning system updates and upgrades in line with client requirements.
  </li>
  <li>
   Performing regular maintenance and system checks to ensure operational continuity.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Engineering, Electronics Engineering, or a related field.
  </li>
  <li>
   Hands-on experience with the installation and management of Dell and HP servers and storage systems.
  </li>
  <li>
   Knowledge of hyper-converged systems, SAN, virtualization technologies, and virtual system management.
  </li>
  <li>
   Proficiency in technical English, especially for understanding documentation.
  </li>
  <li>
   Strong problem-solving and analytical thinking skills; effective communication and team collaboration abilities.
  </li>
 </ul>
</div>


Professional Services - System Support Engineer

Turkish Technology

<div>
 <p>
  <strong>
   About The Role
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Datacenter Mechanical Engineer will be responsible for the full lifecycle management of the data center&rsquo;s cooling infrastructure. This includes designing new systems, overseeing installation, optimizing existing plant performance, and ensuring the mechanical systems scale reliably to support high-density IT loads.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking a highly skilled Mechanical Engineer to join our core Infrastructure Engineering team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  &Idot;stanbul and Ankara
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Design &amp; Engineering: Lead the mechanical design and specification of critical cooling systems, including Chilled Water Systems, Direct Expansion (DX) units, Air Handling Units (AHUs), humidification, ventilation, and plumbing systems.
  </li>
  <li>
   Optimization &amp; Efficiency: Conduct thermal modeling and CFD (Computational Fluid Dynamics) analysis to identify and implement efficiency improvements, focusing on reducing PUE (Power Usage Effectiveness) related to cooling.
  </li>
  <li>
   Project Management: Review mechanical construction documents (drawings, specifications, submittals) and manage vendor/contractor activities during the commissioning and construction phases of new data center builds or retrofits.
  </li>
  <li>
   Troubleshooting: Provide advanced technical support for complex mechanical system failures and operational issues, ensuring minimal downtime.
  </li>
  <li>
   Standards &amp; Compliance: Develop and maintain mechanical standards, specifications, and operating procedures (SOPs) to ensure compliance with industry regulations and best practices.
  </li>
  <li>
   Capacity Planning: Collaborate with Planning teams to forecast cooling capacity needs based on IT load projections and thermal management strategies.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Mechanical Engineering.
  </li>
  <li>
   Minimum of 5 years of experience in the design, construction, commissioning, or operation of large-scale, mission-critical mechanical systems (preferably in data centers, clean rooms, or similar high-reliability facilities).
  </li>
  <li>
   Deep technical expertise in HVAC systems, chilled water plants, cooling towers, and related hydronics.
  </li>
  <li>
   Proficiency with industry-standard design tools and simulation software (e.g., AutoCAD, Revit, CFD modeling tools).
  </li>
  <li>
   Strong understanding of ASHRAE standards and energy conservation measures within a data center context.
  </li>
  <li>
   Excellent technical writing, verbal communication, and interpersonal skills.
  </li>
  <li>
   Preferred Qualifications
  </li>
  <li>
   Professional Engineer (PE) License or equivalent certification.
  </li>
  <li>
   Experience with advanced control systems (BMS/BAS) integration and optimization.
  </li>
  <li>
   Proven experience in sustainable design practices and alternative cooling technologies (e.g., free cooling, adiabatic cooling).
  </li>
  <li>
   Experience with high-density cooling solutions (e.g., in-row cooling, liquid cooling).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who We Are?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are the technology leader of the aviation and air cargo industry in Turkey! We are an innovative and successful team that does not fit into the mold, constantly enlarges its target and pushes the standards in global competition...
 </p>
 <p>
  <br/>
 </p>
 <p>
  We design and develop technology with the spirit of R&amp;D, where human, engineering and software are the most perfect components. We use trend technologies such as big data, cloud computing, artificial intelligence, fintech, cybersecurity and blockchain which we can compete in the sky. We move forward confidently and successfully with the power of our knowledge and experience into the future.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Obviously, We don't dream too much as &ldquo;what will happen in the future?&rdquo;, because we are designing the future from today...
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are a strong team of more than 2000 valuable talents that shed their minds in offices equipped with modern technology in Istanbul, Ankara and Izmir. Team play is our favorite system! We focus on the same goal &ndash; winning &ndash; and continue to work together with the motivation to achieve this.
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you want to have your name in the success story of a globalizing company, we look forward to your application to the winners team!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Benefits Of Working With Us
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   In addition to having the opportunity to grow and be challenged, and to be part of a life, our people enjoy a range of rewarding benefits:
  </em>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Flexible working arrangements, generous personal, parental and cultural leave
  </li>
  <li>
   Competitive remuneration
  </li>
  <li>
   Free and subsidized health and wellbeing services
  </li>
  <li>
   Discounts on a wide range of products and services
  </li>
  <li>
   Career development opportunities
  </li>
  <li>
   A buddy who will guide and accompany you during your onboarding process
  </li>
  <li>
   A great number of online courses and technical trainings that will support your development
  </li>
  <li>
   Personalized development plan for you
  </li>
  <li>
   Using CED &amp; Pass Flight for travelling experience with your family
  </li>
  <li>
   Support payment for childcare
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Be Yourself
  </strong>
 </p>
 <p>
  We value the unique backgrounds, experiences and contributions that each person brings to our team and encourage and celebrate diversity.
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you would like to get to know more about Turkish Airlines Technology, please follow us on Instagram and LinkedIn;
 </p>
 <p>
  https://www.instagram.com/turkishairlinstechnology/
 </p>
 <p>
  https://www.linkedin.com/company/thyteknoloji/
 </p>
</div>


Datacenter Mechanical Engineer

oBilet

<div><p>Founded in 2012, Obilet.com is a leading travel and tourism platform offering comprehensive services, including bus, flight, and ferry ticketing, along with hotel bookings and car rentals.</p><p></p><p>
As the undisputed market leader in Turkey across both B2B and B2C segments, the platform supports bus carriers with its best-in-class SaaS Inventory Management System (IMS), attracts 25 million monthly visitors, and boasts 15 million app downloads.</p><p></p><p>
Projected to mediate over 50 million transactions in 2025, Obilet is expanding internationally to become one of the largest global players in the travel tech industry.</p><p></p><p><b>
We are looking for a Software Test Engineer who will be part of our Technology Team. If you want to join our team, apply now!</b></p><p></p><p><b>
Main responsibilities will include:</b></p><ul><li><p>
Review business requirements, technical specifications and design documents to provide timely and meaningful feedback</p></li><li><p>
Create detailed, comprehensive and well-structured test plans and test cases</p></li><li><p>
Identify, record, document thoroughly and track bugs</p></li><li><p>
Perform thorough regression testing when bugs are resolved</p></li><li><p>
Execute test cases both manually and automated and analyze results</p></li><li><p>
Work with cross-functional teams to ensure quality throughout the software development lifecycle</p></li><li><p>
Liaise with internal teams (e.g. development teams and product owners) to identify system requirements</p></li><li><p>
Track quality assurance metrics, like defect densities and open defect counts</p></li><li><p>
Stay up-to-date with new testing tools and test strategies</p></li><li><p>
Monitor debugging process results</p></li><li><p>
Great team player</p></li></ul><p><b><br>
To be successful in this role, you need to have:</b></p><ul><li><p>
BS or MS degree in Computer Science, Engineering or related field</p></li><li><p>
4+ years of experience as a QA Engineer / Software Test Engineer</p></li><li><p>
Proactive attitude in identifying issues and solutions that help in improving Software Quality</p></li><li><p>
Experienced in Java Selenium and Appium</p></li><li><p>
Comfortable working in a dynamic, low-structure, constantly changing atmosphere and prioritizing work appropriately</p></li><li><p>
Strong problem solving, critical thinking and debugging skills</p></li><li><p>
Curious, meticulous observer who executes test cases creatively and innovatively</p></li><li><p>
Strong English to follow the technical literatures</p></li><li><p>
Having experience in Database testing</p></li><li><p>
Experience in writing &amp; maintaining automated UI test procedures for both web and native mobile applications</p></li><li><p>
Experience in testing back-office applications with domain-specific workflows</p></li><li><p>
Knowledge on automated testing frameworks and languages (Selenium WebDriver, Appium, jUnit, Capybara, Cucumber, etc.) is plus</p></li><li><p>
Hands on experience with at least one programming language (C#, Java, Python, JavaScript etc) is plus</p></li><li><p>
Having ISTQB (or related) certification</p></li><li><p>
Experience with web and mobile native technologies is plus</p></li><li><p>
Experience with performance based test methods (load, stres test etc.) is plus</p></li><li><p>
Experience with test automation systems for native mobile technologies is big plus</p></li></ul><p></p><p><b>
What we offer:</b></p><p><b>
 Remote Working: </b>We work remotely, but our offices are always open for us</p><p><b>
 Birthday Leave: </b>In the month of our birthday, we can take a day off on any day we choose</p><p>
✨ <b>Health Insurance</b> We are by your side with our health insurance whenever you need it.</p><p><b>
✈️ Discount Coupons: </b>With each year spent at Obilet, you can fully enjoy discounted all our products</p><p><b>
 Happy Hours &amp; Company Events: </b>With our New Year&rsquo;s Event, #obiletfest and Happy Hours, we not only strive for success but also have a lot of fun along the way</p><p><b>
 Self-Development: </b>Your growth is our focus, with access to online learning platforms like Udemy and various training programs designed to support your professional development</p><p><b>
 Best-in-class Teammates: </b>We are all the best in our fields and we are confident about it</p><p><b>
 No Dress Code: </b>We have no dress code. We can set the trend in our office with our style</p><ul><li><b>Free Snacks &amp; Drinks: </b>Surprise breakfasts, desserts and fruits might be waiting for us in our office</li></ul></div>

Software Test Engineer - (Manuel+Automation)

Taurus SA

Do you want to be part of a new entrepreneurial adventure and help build the next global FinTech, then we might just have the job for you.
<br><br>
Taurus is a global leader in digital asset infrastructure for banks, public and private companies. Using blockchain technology, its platform covers cryptocurrencies, tokenized securities, tokenized assets (such as NFTs), digital currencies, and stablecoins.
<br><br>
We are looking for ambitious and driven individuals to support our fast global growth.
<br><br>
Tasks
<br><br>
Taurus is looking for a technical Solutions Architect for our office in Istanbul, Turkey.
<br><br>
Being a hands-on technical architect part of the global Solutions Engineering team, you will be the bridge between our engineering teams and our client’s technical (i.e. IT, system administration, database, engineering, devops) teams.
<br><br>
You will work closely with customers and partners to provide creative solutions, successfully deliver implementations and offer resilient and high quality services.
<br><br>
You have a driven work ethic, strong communication skills and a track record for providing high customer satisfaction. You will define requirements, brainstorm solutions, develop roadmaps, improve systems architecture, and design features with teams across our client’s organization from IT and business stakeholders to non-technical end-users.
<br><br>
<b>You will be responsible for the following activities:</b><br>
<ul>
<li>Deliver a variety of technology services to our customers. The service needs will vary by client, it will include every aspect of our product offering lifecycle, including hands-on technical deployments, configurations, knowledge transfer, software upgrades, maintenance and deprecation</li>
<li>Leading the planning, installation and integration of Taurus solutions in physical, virtual or hybrid IT environments</li>
<li>Deliver advanced (hands-on, technical) professional services (product customization and integration, including upgrades, troubleshooting, etc.) in customer environments</li>
<li>Maintain and support overall relationships with customers; this includes increasing adoption, and ensuring retention and satisfaction</li>
<li>Establish trusted relationships with each customer as a strategic advisor and support the continued value of our products and services</li>
<li>Work with customers to continuously improve Taurus's offering and learn customers’ needs and requirements</li>
<li>Advocate customer needs/issues across Taurus</li>
<li>Ensure the knowledge transfer on all aspects of Taurus products to partners and customers</li>
<li>Work closely with members of the engineering team to quickly resolve any client issues and constantly drive customer satisfaction post-sales</li>
<li>Organize and improve technical and user documentation for customers</li>
</ul>
Requirements
<br><br>
<ul>
<li>8+ years of hands-on technical experience in integrating products (using/debugging APIs, kubernetes deployments, network issues, etc. ) in complex environments and organizations - financial services a plus</li>
<li>Proven experience as a techincal Solutions Architect, Solutions Engineer/Pre-Sales Engineer, Technical Account Manager or equivalent history of increasing customer satisfaction, adoption, and retention</li>
<li>Proven experience with corporate IT environments and frameworks such as virtualization, VDI, backup and application management</li>
<li>Proven experience in various DevOps build and testing processes, releases management, products lifecycle management</li>
<li>Strong knowledge of modern DevOps tooling (Linux, Kubernetes, Openshift, Docker, Ansible, Terraform, Python, YAML, Shell)</li>
<li>Ability to deploy both simple and complex solutions and integrate them into already existing production environments</li>
<li>Knowledge/experience in database management (SQL) and software development, preferably in Go, Java, or Python</li>
<li>Impeccable written and verbal communication skills</li>
<li>Eager to learn, highly focused on the target, team results-oriented</li>
<li>Willing to travel regularly to visit customers</li>
</ul>
Benefits
<br><br>
<ul>
<li>An opportunity to work at the intersection of digital assets and finance</li>
<li>A skilled and experienced team, including world-renowned experts</li>
<li>A fast-paced learning environment, entrepreneurial spirit and team spirit</li>
<li>A great moment to join as the company grows and expands</li>
<li>State-of-the-art technology and IT infrastructure</li>
<li>Hybrid remote work and flexible working hours</li>
</ul>
As the company evolves in a dynamic and innovative environment, its DNA is based on merit. As such, there will be significant growth opportunities for candidates with an open and can-do mindset. We are an equal opportunity employer.
<br><br>
Note
<br>We will not consider applications via agencies.
<br><br>
taurushq\[.]com

Solutions Architect [Istanbul, Turkey]

<p></p><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Automotive Thermal Systems Simulation Engineer</b></h1><br>
<p></p><p>Electrification is very hot topic in automotive industry. As with every new technology comes with various complex engineering challenges which require strong analytical skills, solid engineering judgement and creative engineering solutions in various platforms such as simulation environments HIL &amp; MIL &amp; SIL. Thermal system and optimization are the biggest challenges in electrification. As a thermal system simulation engineer, you will have the opportunity to work with complex thermal systems which you will be responsible for 1D modelling of the systems, simulation of test cases, different controller algorithms for the purpose of optimization of the controller and the whole system. Your typical working days will have the mixture of modeling and simulation activities,</p><br>
<p></p>
<p><b>
YOUR RESPONSIBILITIES:</b></p>
<ul>
<li>Develop digital twins of future powertrain systems to analyze/optimize thermal system performances</li>
<li>Develop or improve thermal systems that can increase efficiency</li>
<li>Develop and implement advanced methodologies and innovative techniques to enhance process automation and improve operational efficiency</li>
<li>Reflect your system and domain knowledge with KPI and requirement generation along with test case development and analysis</li>
<li>Travel the world for environmental tests in different and exciting locations (e.g. USA, Italy, Finland, Spain).</li>
<li>Work with AVL Global experts to keep up with latest technologies and industry trends</li></ul><br>
<p></p>
<p>
<b>YOUR PROFILE:</b></p>
<ul>
<li>BSc/MSc/PhD or equivalent engineering degree in automotive, mechanical engineering, electric/electronic, controls, mechatronics, or related technical field is preferred</li>
<li>Minimum 2 years of professional experience in R&amp;D and product development projects</li>
<li>Good understanding in one or more of the following areas: thermal management systems (inc. Refrigerant systems), electrified &amp; hybrid powertrain technologies, engine and aftertreatment systems.</li>
<li>Experience in one or more of the following areas: 1D Modelling of automotive systems (thermal systems is a plus), Thermal Management calibration, Optimization Methodologies, System Dynamics, Data acquisition and Post-processing with Matlab/Simulink</li>
<li>Having programming experience in any language (C#, Java, Phyton etc) is a plus</li>
<li>Having modelling experience with following is a plus: AVL CruiseM, GT-Power, Kuli, FlowMaster, Matlab/Simulink</li>
<li>Fluent speaking and excellent writing skills in English (German, would be a plus)</li></ul><br>
<p></p>
<p><b>Interested?</b><br>
If so, please use our online application tool to send your application to AVL!</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>About AVL</b></h2><p>
AVL is one of the world&rsquo;s leading mobility technology companies for development, simulation and testing in the automotive industry, and beyond. We provide concepts, solutions and methodologies in fields like vehicle development and integration, e-mobility, automated and connected mobility (ADAS/AD), and software for a greener, safer, better world of mobility.</p>
<p>Find out more: www.avl.com</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>You are interested in a job at AVL but you are not sure how to apply or want to know what happens after you send your application?</b></h2><p><b>
Check out our step-by-step guide</b></p>
</div></div><div><div><h2 class="jobSectionHeader"><b>AVL is not just about cars. It's about changing the future. Together.</b></h2>
</div></div></div><div><div><div><div><div>Location:
Istanbul, TR
</div></div></div></div><div><div><div><div>Company: AVL Research &amp; Engineering
</div></div></div></div><div><div><div><div>Job Function: Calibration
</div></div></div></div><div><div><div><div>Contract Type: Permanent
</div></div></div></div><div><div><div><div>Posting Date: Dec 23, 2025
</div></div></div></div><div><div><div><div>Job ID: 38827
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>About AVL</b></h2><p>
AVL is one of the world&rsquo;s leading mobility technology companies for development, simulation and testing in the automotive industry, and beyond. We provide concepts, solutions and methodologies in fields like vehicle development and integration, e-mobility, automated and connected mobility (ADAS/AD), and software for a greener, safer, better world of mobility.</p>
<p>Find out more: www.avl.com</p><br>
</div></div></div><p><br>
<b>Job Segment: </b>Thermal Engineering, Mechanical Engineer, Systems Engineer, Developer, Automotive, Engineering, Technology</p></div>

Automotive Thermal Systems Simulation Engineer

Randstad Türkiye

<div>
 <p>
  We are looking for a
  <strong>
   "Senior - Mid Big Data Engineer
  </strong>
  " on behalf of our global business partner runs in
  <em>
   Telecommunications
  </em>
  Industry.
 </p>
 <p>
  <br/>
 </p>
 <p>
  About Role
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a
  <strong>
   Senior&ndash;Mid Big Data Engineer
  </strong>
  to join our delivery-focused Big Data team. This role is fully aligned with production data migration and Big Data service deployment activities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Execute data migration projects, ensuring data accuracy, performance, and operational stability.
  </li>
  <li>
   Deploy, configure, and operate Big Data services and platforms in live production environments.
  </li>
  <li>
   Install, configure, and maintain Big Data clusters, including Hadoop ecosystem components (HDFS, Hive, Spark, Flink, MapReduce).
  </li>
  <li>
   Perform DWS (Data Warehouse Service) deployments, including setup, configuration, tuning, and post-deployment support.
  </li>
  <li>
   Design, implement, and maintain ETL/ELT pipelines for production Data Warehouses and Data Lakes.
  </li>
  <li>
   Optimize and troubleshoot batch processing workloads using Hive, Spark, and related technologies.
  </li>
  <li>
   Implement and support data ingestion pipelines, including real-time components where applicable.
  </li>
  <li>
   Provide on-site and remote delivery support to international customers during deployment and migration phases.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Required Qualifications
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   BSc or MSc degree in Computer Engineering, Computer Science, Software Engineering, or a related technical discipline.
  </li>
  <li>
   4&ndash;8 years of professional experience in Big Data Engineering, with a strong focus on delivery, data migration, and production operations.
  </li>
  <li>
   Strong experience with Spark, Flink, Hadoop, and related Big Data technologies.
  </li>
  <li>
   Proficiency in Python or Java.
  </li>
  <li>
   Solid experience with SQL development (MySQL, PostgreSQL).
  </li>
  <li>
   Hands-on experience with batch processing using Hive and Spark.
  </li>
  <li>
   Strong understanding of Data Warehouse and Data Lake architectures.
  </li>
  <li>
   Experience working in Unix/Linux environments.
  </li>
  <li>
   Ability to work in production environments with high availability and performance requirements.
  </li>
  <li>
   Strong communication skills in international delivery teams.
  </li>
  <li>
   Fluency in written and spoken English is mandatory.
  </li>
  <li>
   Willingness and flexibility to travel internationally.
  </li>
  <li>
   Strong sense of ownership for end-to-end delivery and production stability.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Nice to Have
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Experience with real-time ingestion systems such as Kafka or RabbitMQ.
  </li>
  <li>
   Experience with monitoring, alerting, and performance tuning of Big Data platforms.
  </li>
  <li>
   Exposure to cloud-native Big Data services.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Seniority Expectations
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Solid understanding of ETL/ELT methodologies and production best practices.
  </li>
  <li>
   Proven ability to design, deploy, and operate complex data pipelines in live environments.
  </li>
  <li>
   Ability to independently own delivery activities, guide implementation decisions, and mentor junior engineers.
  </li>
 </ul>
</div>


Big Data Engineer

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you&rsquo;ll do</b></h2>
</div><div><p>
We are looking for DevOps Service Engineer &ndash;Mediation in IT Provisioning &amp; Mediation Engineering Team to be responsible for successful ongoing operation, management of Mediation environment and manage application servers that mostly critical business processes runs on it.</p><p>
As a DevOps Service Engineer, you will work closely with the team and our stakeholders to build and deliver our process. You will be responsible for managing all of the applications such as Nokia Mediation, KVKK(GDPR) services, Interconnection, LDM-Diyasor-CDA(Legal) services, FMS(FraudManagementSystem), BTK services (BTK reportings etc), also responsible for all Mediation related actions of new projects and resolving customer incidents or requests during daily operations.</p><ul><li>7/24 Operational Support responsibilities</li><li>Providing necessary operational solutions for IT service based management structure</li><li>Discovering, Defining and analysing all IT actions on services</li><li>End to end follow up of service such as accessibility, performance, prevention of customer complaints and deployments.</li><li>ITIL process execution Responsibility</li><li>System and Customer incident resolution</li><li>Demand/Defect/Deployment management responsibility</li><li>Attending and taking necessary actions for Internal and external audits for SOX, ISO and other audit types</li><li>Ownership of the product/service functionality to ensure it meets operational needs for performance management and reporting.</li><li>Taking necessary actions for Performance management to ensure platform, hardware, application and content meets the specified end to end availability &amp; performance levels.</li><li>Ownership of capacity planning to secure availability and performance of the platforms against forecasted growth and demand.</li><li>Helping team members to improve knowhow and operational structure.</li><li>Attending design meetings to define necessary technical requirements for operations.</li><li>Leading big initiative and creating new ways to complete projects.</li><li>Leading journeys with big stakeholder team.</li><li>Within the scope of Business Continuity Management, providing necessary operational support for all Mediation services, and bringing services up and running in case of a disaster.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Who you are</b></h2>
</div><div><ul><li>Bachelor&rsquo;s degree from Computer, Electronics, Telecommunications, Mathematical, Programming and other related fields.</li><li>Good communication Skills</li><li>Coordination and organization ability, teamwork approach</li><li>Ability to work in flexible work hours under pressure and tight deadlines.</li><li>Familiar with working in an international environment</li><li>Extensive problem solving skills and innovation</li><li>Experience on UNIX/ Linux systems and Bash/Shell Scripting.</li><li>Experience on Oracle SQL and PL/SQL.</li><li>Experience on Openshift Cloud Platform, Jenkins, RPA, UC4 and HPOO automation tools is a plus</li><li>Experience on noSQL Databases, Redis is a plus.</li><li>Experience on Docker, Kubernetes, AppDynamics is a plus.</li><li>Good command of English.</li><li>Certificate of ITIL V4 is a plus and experience on ITIL Processes</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
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Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What's in it for you</b></h2>
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We like to keep them flexible:</p><p>
 Vflexy: Flexible Benefits Program<br>
 Hybrid working kit<br>
 Ergonomic kit allowance<br>
 Digital meal voucher<br>
 Flexible transportation allowance<br>
 Employee assistance hotline &amp; counselling<br>
 Comprehensive and flexible private health insurance<br>
 Discounted price deals for wide range of products &amp; services</p><p><br>
Plus, plenty more to enjoy!</p><p>
Data Privacy</p><p>
By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
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We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

DevOps Service Engineer - Mediation

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