project associate

Mumzworld.com

<div>
 
 Job Overview
 
 
 
 The CXP Project Associate is responsible for driving the execution of customer experience initiatives across UAE and KSA. This role ensures that roadmap initiatives move from insight to implementation through structured project management, cross-functional coordination, and data-driven follow-through. The role acts as the operational backbone of the CXP roadmap, ensuring disciplined execution, measurable impact, and governance visibility.
 
 
 
 Key Responsibilities
 
 2. Cross-Functional Project Management5. Experience Improvement Streams
 
 
 <ul>
 <li>
 End-to-End Initiative Execution
 </li>
 <li>
 Drive execution of assigned CXP initiatives from planning to delivery.
 </li>
 <li>
 Ensure defined milestones, ownership clarity, and on-time completion.
 </li>
 <li>
 Track measurable impact across NPS, CPGO, sentiment, and journey KPIs.
 </li>
 <li>
 Identify risks and escalate proactively.
 </li>
 <li>
 Lead initiatives improving delivery, returns, refunds, checkout, cancellation, and OOS journeys.
 </li>
 <li>
 Align with Tech, Logistics, Commercial, and Product teams.
 </li>
 <li>
 Drive EAD accuracy, return/cancellation improvements, and systemic friction removal.
 </li>
 <li>
 Follow up on action items, timelines, and dependencies.
 </li>
 <li>
 Ensure customer impact is reflected in project prioritization.
 </li>
 <li>
 Maintain clear documentation of scope, timelines, and outcomes.
 </li>
 <li>
 Journey &amp; VOC Leadership
 </li>
 <li>
 Lead journey mapping and VOC analytics.
 </li>
 <li>
 Translate customer feedback into prioritized cross-functional fixes.
 </li>
 <li>
 Close the loop between customer insight and measurable business impact.
 </li>
 <li>
 Data, Dashboards &amp; Reporting
 </li>
 <li>
 Prepare weekly and monthly dashboards tracking:
 </li>
 <ul>
 <li>
 NPS trends
 </li>
 <li>
 CRR &amp; CPGO impact
 </li>
 <li>
 Escalation patterns
 </li>
 <li>
 Online sentiment &amp; reviews
 </li>
 </ul>
 <li>
 Conduct root-cause analysis on experience declines.
 </li>
 <li>
 Support governance reviews with structured reporting.
 
 
 </li>
 </ul>
 Lead and manage focused workstreams such as:
 
 
 <ul>
 <li>
 CRR reduction initiatives
 </li>
 <li>
 NPS recovery programs
 </li>
 <li>
 App journey or checkout fixes
 </li>
 <li>
 Delivery &amp; return experience improvements
 </li>
 <li>
 Chatbot experience monitoring
 </li>
 <li>
 VOC-to-action execution
 
 
 </li>
 </ul>
 Ensure each stream has:
 
 
 <ul>
 <li>
 Clear KPI targets
 </li>
 <li>
 Defined owner matrix
 </li>
 <li>
 Measurable before/after performance tracking
 
 
 </li>
 </ul>
 6. Roadmap &amp; Governance Support
 
 
 <ul>
 <li>
 Support the CXP Excellence Lead in managing the annual roadmap.
 </li>
 <li>
 Track roadmap success rate.
 </li>
 <li>
 Prepare materials for Weekly EX-EX governance and Monthly Leadership reviews.
 </li>
 <li>
 Ensure structured follow-through on customer-impacting actions.
 
 
 </li>
 </ul>
 KPIs &amp; Performance Measures
 
 
 <ul>
 <li>
 Roadmap Delivery Rate
 </li>
 <li>
 Project On-Time Completion %
 </li>
 <li>
 CRR Reduction Contribution
 </li>
 <li>
 NPS Improvement Contribution
 </li>
 <li>
 VOC Insight Execution Rate
 </li>
 <li>
 Escalation Root-Cause Closure Rate
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 2 to 3 years experience in CXP, Operations, Project Management, or Consulting.
 </li>
 <li>
 Strong analytical skills (Excel, BI tools, dashboards).
 </li>
 <li>
 Experience working cross-functionally with multiple stakeholders.
 </li>
 <li>
 Highly organized with strong follow-up discipline.
 </li>
 <li>
 Comfortable working in fast-paced transformation environments.
 </li>
 <li>
 Experience in e-commerce or digital platforms preferred.
 </li>
 </ul>
</div>

CXP Project Associate

ROZEE.PK

<div><div><div>A. Organizational Context

The United Nations Human Settlements Programme, UN-Habitat, is the agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for all. UN-Habitat has been a partner with the number of ministries at national and provincial levels, development partners, civil society organizations and academia.

UN-Habitat Pakistan Country Programme is aligned with the Pakistan United Nations Sustainable Development Framework (UNSDF 2023&ndash;2027) and the One UN Programme (OP-III). The Country Programme also supports UN-Habitat&rsquo;s country programme for 2026&ndash;2029, which sets out a global agenda to place adequate housing, land and basic services at the centre of sustainable urbanization and to strengthen resilience to converging crises. UN‑Habitat&rsquo;s plan links housing, land and basic services to urban climate resilience and crisis response, promoting low‑carbon, resilient housing and urban planning to mitigate climate impacts. It emphasizes integrated support for migrants and displaced people through adequate services, alongside risk reduction, recovery and reconstruction measures that strengthen urban systems in the face of climate‑driven and humanitarian crises.

UN-Habitat implements a project funded by the Government of Netherlands and focused on five cities (Haripur, Kohat, Peshawar, Karachi and Quetta) with a context of hosting Afghan refugees. The programme is to empower and support communities in selected settlements by promoting inclusive and sustainable urban development that prioritizes issues relating to housing and overcrowding, tenure insecurity, infrastructure, basic services and living conditions, economic opportunities, social cohesion and integration and improved living conditions, including preventing gender-based violence. A structured, sequenced and strongly participatory process is used to assess capacities, vulnerabilities, and problems, using systematic problem analysis to co-design collective solutions. Communities develop Strategic Settlement Plans that are jointly implemented with UN-Habitat, its Implementing Partners and relevant government agencies.

Objectives of the assignment.
Mainstream gender equality and social inclusion across the design, delivery, and monitoring of all project components; strengthen team members&rsquo; and implementing partners&rsquo; capacity; and assure quality so gender requirements are embedded throughout the project via Strategic Settlement Plans, gender-responsive public space and infrastructure designs, livelihood support, community processes and identification of cross-cutting issues affecting urban slums and cities.

B. Duties and Responsibilities

Mainstream gender equality and social inclusion across the design, delivery, and monitoring of all project components
<ul>
<li>Identify vulnerable groups (women, adolescent girls, older persons, persons with disabilities, minorities) and integrate their needs into design, scheduling, communications, and risk-mitigation measures.</li>
<li>Review national gender policies, UNCT gender strategy, and urban/slum implications; advise on programme alignment with these policies and city strategies.</li>
<li>Prepare a GBV Risk-Mitigation Plan, including site safety and safety programming measures for outreach and events organized by UN-Habitat and Implementing partners.</li>
<li>Develop and roll out directly and through Implementing Partners a culturally sensitive Women&rsquo;s Participation Strategy for conservative contexts, mapping barriers/enablers and defining acceptable engagement modalities.</li>
<li>Lead a Gender &amp; Social Inclusion analysis and synthesize gender/GBV data into clear notes, dashboards, and briefs and share with UN-Habitat and its implementing partners.</li>
<li>Prepare substantive briefs and cooperation options; contribute to project development and proposals with strong gender and social inclusion mainstreaming.</li>
<li>Provide inputs to the M&amp;E plan and support monitoring of the Environmental and Social Management Plan (ESMP) developed following ESS assessments.</li>
<li>Support MEL coordinators and IPs MEL plans to incorporate sex-, age, and disability disaggregated (SADD) indicators and to conduct perceived-safety surveys, site safety audits, and related tools and monitoring.</li>
</ul>
Strengthen team members&rsquo; and implementing partners&rsquo; capacity
<ul>
<li>Design and deliver orientations/trainings for staff, implementing partners, and communities on gender equality, PSEA, GBV risk awareness, child safeguarding, and safe-referral, embedding survivor-centred, do-no-harm practices.</li>
<li>Serve as focal point, in coordination with implementing partners and provincial teams, tracking grievances and ensuring follow-up on appropriate actions.</li>
</ul>
Assure quality so gender requirements are embedded throughout the project via Strategic Settlement Plans, gender-responsive public space and infrastructure designs, livelihood support, community processes and identification of cross-cutting issues affecting urban slums and cities.
<ul>
<li>Ensure Strategic Settlement Plans and related designs incorporate gender equality, inclusion, safety, and comply with national laws and UN-Habitat safeguards.</li>
<li>Based on local realities and feasibility, design/advice tailored entrepreneurship, business, and livelihood options for women and girls that can be supported within the project.</li>
<li>Understand Get acquainted with UN-Habitat&rsquo;s &lsquo;Her City&rsquo; tool&rsquo; and use the tools in the project to include women in plaining and implementation if public places.</li>
<li>Facilitate women-only and mixed dialogues; adapt Community Action Planning and Her City methods so women&rsquo;s and girls&rsquo; priorities guide budgeting and sequencing.</li>
</ul>
Other
<ul>
<li>Travel to the field as required in consultation with the CTA/Deputy Project Manager and the team.</li>
<li>Coordinate and collaborate with gender focal points of other Netherlands funded partners (IOM, UNHCR, UNICEF, UNFPA) to support a coherent strategy, set of activities, and data collection and analysis.</li>
<li>Coordinate SGBV prevention/response with UNFPA, UN-Women, UNICEF, and provincial protection clusters to ensure consistency with inter-agency standards.</li>
<li>Represent UN-Habitat in relevant forums (INGAD, UN Coordination on Gender Equality, Gender Thematic Groups, Outcome Groups, and other inter-agency coordination mechanisms).</li>
<li>Contribute to field stories, updates and other communication materials, written-up or with photos.</li>
<li>Perform any other task assigned by the supervisor.</li>
</ul>
C. Competencies

Corporate Competencies:
<ul>
<li>Promotes UN&rsquo;s values and ethical standards (tolerance, integrity, respect, results orientation, impartiality)</li>
<li>Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability</li>
</ul>
Knowledge Management and Learning
<ul>
<li>Actively works towards continuing personal learning and development.</li>
<li>Excellent communication and interpersonal skills (written and oral)</li>
<li>Ability to work under pressure and difficult conditions and to work with minimal supervision</li>
<li>Sensitivity to and responsiveness to all partners,</li>
<li>Respectful and helpful relations with all UN staff</li>
</ul>
<div>D. Required Qualifications</div>
<div>Education:</div>
<div>A first-level university degree (bachelor&rsquo;s degree or equivalent) in the social science or relevant fields</div>
<div>Experience:</div>
<ul><li> A minimum six (6) years relevant work experience in gender, human rights, and culturally sensitive programming is essential.</li></ul>
<ul><li> Experience in advising and supporting initiatives to promote gender equality and eliminate GBV</li></ul>
<div>Language:</div>
<ul><li> Fluency in English as well as the national language of the country (both oral and written) is required.
</li></ul><div>Other skills:</div>
<ul><li> Commitment to beneficiary accountability and humanitarian ethics.
</li></ul><ul><li> Knowledge of UN rules and regulations is an advantage.</li></ul>
<ul><li> Proficient in basic applications such as Word, Excel, Email, Internet, Microsoft Teams, etc.</li></ul> 
E. Remuneration

Payments will be made monthly and based on deliverables over the contract period. The rate is determined by functions performed and experience of the contractor. The fee will be paid as per agreement. 

 
 
</div><div></div><div><h4 class="jobSectionHeader">TOTAL POSITIONS</h4>
1
<h4 class="jobSectionHeader">POSTED ON</h4>
February 27, 2026
<h4 class="jobSectionHeader">EXPIRY DATE</h4>
March 15, 2026
<h4 class="jobSectionHeader">BUSINESS</h4>
UN-HABITAT
<h4 class="jobSectionHeader">CATEGORY</h4>
Field Operations
<h4 class="jobSectionHeader">JOB TYPE</h4>
Full Time/Permanent
<h4 class="jobSectionHeader">MINIMUM EDUCATION</h4>
Bachelors
<h4 class="jobSectionHeader">CAREER LEVEL</h4>
LICA-7 (equivalent to GS-7)
<h4 class="jobSectionHeader">MINIMUM EXPERIENCE</h4>
6 Years</div></div></div>

PROJECT ASSOCIATE - GENDER

INTERNATIONAL ORGANIZATION FOR MIGRATION

<div>Introduction
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
 
 
IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration
Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), UN Volunteers with at least twelve (12) months of continuous service in IOM, and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.
Organizational Context and Scope
Under the overall supervision o f the Head of Programmes and the direct supervision of Senior Project Associate, the incumbent will be part of the emergency management unit in Egypt and will be responsible and accountable for supporting the coordination and implementation of activities relating to IOM&rsquo;s Gaza response in Egypt in line with IOM policies, standards and commitments.</div>
 <div><div><ul><li>RESPONSIBILITIES 
Assist in the implementation and monitoring of project activities. 
</li></ul><ul><li>Retrieve, compile, summarize, analyse, and present information/data on specific project topics.
</li></ul><ul><li>Monitor budget; verify availability of funds; obtain necessary approval and update budget related information.
</li></ul><ul><li>Act as focal point for administrative coordination of project implementation, involving extensive liaison with diverse organizational units and external parties to initiate requests, obtain necessary clearances, process and follow-up on administrative actions, etc.
</li></ul><ul><li>Draft status reports, identifying shortfalls in delivery, bring them to the attention of the supervisor and suggest remedial actions.
</li></ul><ul><li>Draft correspondence on project issues; prepare and update reports, briefing notes, graphics, statistical tables, presentation and other forms of documentation.
</li></ul><ul><li>Respond to complex information requests and inquiries; set up and maintain files/records; organize meetings, workshops and training sessions;
</li></ul><ul><li>Participate in meetings and conferences; assist in coordinating implementation activities with local authorities, partners, United Nation agencies, intergovernmental and non-governmental organizations, donors and other stakeholders relevant to the project.
</li></ul><ul><li>Assist in monitoring work of implementing partners and report non-compliances to the supervisor.
</li></ul><ul><li>Provides guidance/training to new/junior staff.
</li></ul><ul><li>Perform other related duties as assigned.</li></ul></div></div>
 <div>QUALIFICATIONS 
Required Qualifications and Experience 
Education
<ul><li>School diploma with five years of relevant experience; or,
</li><li>Bachelor&rsquo;s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with three years of relevant professional experience.
</li></ul>Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience
<ul><li><div>Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations;
</div></li><li><div>Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,
</div></li><li>Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.
</li></ul>Skills
<ul><li>Analytical skills, including ability to draft clearly and concisely;
</li><li>Knowledge of project management principles, including planning, monitoring, and reporting;
</li><li>Familiarity with financial and administrative rules and procedures; and,
</li><li>Thorough knowledge and experience in using Microsoft Office packages - (Outlook, Word, and Excel) is required.
</li></ul>Languages
All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).
For this position, f or this position, fluency in English is required (oral and written).
Desirable: Working knowledge of Arabic.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM&rsquo;s competency framework can be found at this link . Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these five values:
<ul><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.
</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.
</li></ul>Core Competencies &ndash; behavioural indicators
<ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.
</li><li>Accountability : Takes ownership for achieving the Organization&rsquo;s priorities and assumes responsibility for own actions and delegated work.
</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
</li></ul>Managerial Competencies &ndash; behavioural indicators (applicable only if with direct reports)
<ul><li>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization&rsquo;s vision. Assists others to realize and develop their leadership and professional potential.
</li><li>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.
</li><li>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.
</li><li>Strategic thinking and vision : Works strategically to realize the Organization&rsquo;s goals and communicates a clear strategic direction.
</li><li>Humility : Leads with humility and shows openness to acknowledging own shortcomings.
</li></ul>Notes
Please refer to this link for guidance on IOM Job Category.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application.
No late applications will be accepted. Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies</div>

SVN-CAI-2026-09 - Project Associate- Gaza Response

<div>Introduction
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
 
 
IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration
Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.
Organizational Context and Scope
Under the direct supervision of the Senior Project Assistant, and overall supervision of the National Programme Officer of the Labour Mobility and Social Inclusion Unit, the successful candidate will provide comprehensive and specialized support to the projects that are implemented by the Unit at IOM Egypt.</div>
 <div><div>Responsibilities: Assist in the implementation and monitoring of project activities. 
 
Retrieve, compile, summarize, analyse, and present information/data on specific project topics. 
Monitor budget; verify availability of funds; obtain necessary approval and update budget related information. 
Act as focal point for administrative coordination of project implementation, involving extensive liaison with diverse organizational units and external parties to initiate requests, obtain necessary clearances, process and follow-up on administrative actions, etc. 
Draft status reports, identifying shortfalls in delivery, bring them to the attention of the supervisor and suggest remedial actions. 
Draft correspondence on project issues; prepare and update reports, briefing notes, graphics, statistical tables, presentation and other forms of documentation. 
Respond to complex information requests and inquiries; set up and maintain files/records; organize meetings, workshops and training sessions; 
Participate in meetings and conferences; assist in coordinating implementation activities with local authorities, partners, United Nation agencies, intergovernmental and non-governmental organizations, donors and other stakeholders relevant to the project. 
Assist in monitoring work of implementing partners and report non-compliances to the supervisor. 
Provides guidance/training to new/junior staff. 
<ul><li>
Perform other related duties as assigned.</li></ul></div></div>
 <div>Qualifications: Required Qualifications and Experience 
 
Education 
 
School diploma with five years of relevant experience; or, 
 
Bachelor&rsquo;s degree in political or social sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with three years of relevant professional experience. 
 
Accredited Universities are those listed in the UNESCO World Higher Education Database. 
 
Experience 
 
Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations; 
 
Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and, 
 
Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage. 
 
Skills 
 
In depth knowledge of the broad range of migration related subject areas, especially labour migration. 
 
Strong research skills. 
 
Knowledge of UN and bilateral donor programming. 
 
Knowledge of financial rules and regulations. 
 
Languages 
 
All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). 
 
For this position, fluency in English and Arabic is required (oral and written). 
 
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. 
 
Required Competencies 
 
IOM&rsquo;s competency framework can be found at this link . Competencies will be assessed during the selection process. 
 
Values - all IOM staff members must abide by and demonstrate these five values: 
 
Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. 
Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. 
Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. 
Courage : Demonstrates willingness to take a stand on issues of importance. 
Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated. 
 
Core Competencies &ndash; behavioural indicators Level 1 
 
Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. 
Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. 
Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. 
Accountability : Takes ownership for achieving the Organization&rsquo;s priorities and assumes responsibility for own actions and delegated work. 
Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. 
 
Managerial Competencies &ndash; behavioural indicators Level 2, if with direct reports 
 
Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization&rsquo;s vision. Assists others to realize and develop their leadership and professional potential. 
Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. 
Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. 
Strategic thinking and vision : Works strategically to realize the Organization&rsquo;s goals and communicates a clear strategic direction. 
Humility : Leads with humility and shows openness to acknowledging own shortcomings. 
 
Notes 
 
Please refer to this link for guidance on IOM Job Category. 
 
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. 
 
This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. 
 
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances. 
 
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. 
 
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. 
 
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application. 
 
No late applications will be accepted. Only shortlisted candidates will be contacted.</div>

SVN-CAI-2026-12-Project Associate (LMI)

Project Management Associate

<div>We are seeking a Project Management Associate with a strong background in translation to support the implementation of a translation training program. This role will play a key part in screening and filtering applicants, ensuring that candidates accepted into the program meet the required standards and eligibility criteria. 
The Associate will work closely with subject matter experts (SMEs) across different translation tracks to guide the filtration process and ensure that applicant evaluations are conducted consistently and professionally. In addition to supporting the selection process, the role will contribute to the overall coordination of the program, including training logistics, deliverable development, and communication with different stakeholders. 
The ideal candidate will have a translation background, experience interacting with clients or managing projects, and active engagement within the translation industry. This role requires strong analytical thinking, organization, attention to detail, and the ability to work closely with experts and stakeholders in a structured program environment. 
Requirements 
Bachelor&rsquo;s degree in Translation, Linguistics, Arabic, English, or a related field. 
Strong Arabic&ndash;English language proficiency (written and spoken). 
Experience in translation, translation review, or language services. 
Experience in client management, project coordination, or program support is highly desirable. 
Experience interacting with subject matter experts or coordinating technical teams is a plus. 
Strong analytical skills and attention to detail, particularly when reviewing applicant information and documentation. 
Active involvement in the translation industry ecosystem (events, associations, or professional networks) is highly preferred. 
Ability to work collaboratively and manage multiple tasks in a structured project environment. 
Based in Riyadh, Saudi Arabia, with full-time availability. 
Key Responsibilities 
Applicant Filtration &amp; Screening 
Review and assess program applications to determine candidate eligibility and alignment with program requirements. 
Implement of applicant filtration criteria and evaluation processes. 
Prepare structured summaries and recommendations for applicant selection. 
SME Coordination 
Coordinate with subject matter experts (SMEs) across translation tracks to guide and support the evaluation of applicants. 
Ensure that the filtration process is consistent, fair, and aligned with program objectives. 
Program Coordination 
Support the planning and coordination of training activities, schedules, and program milestones. 
Track progress across program components and ensure alignment with project timelines. 
Client Communication 
Participate in meetings with the client to provide updates on program progress and applicant screening outcomes. 
Prepare relevant documentation, reports, and presentations when required. 
Deliverables Development 
Support the development of program deliverables, including evaluation reports, program documentation, and coordination materials. 
Who We&rsquo;re Looking For 
A professional with a background in translation or linguistics who understands the standards and practices of the translation industry. 
A structured and analytical thinker capable of evaluating applicants and making informed recommendations. 
Someone who is active in the translation ecosystem, including participation in professional events and networks. 
A professional communicator who can interact with SMEs, project teams, and clients effectively. 
A highly organized team player capable of managing multiple responsibilities within a structured program environment.</div>

IOM - UN Migration

<div>
 
 Job Description
 
 
 
 
 Introduction
 
 
 
 Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
 
 
 IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration
 
 
 Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.
 
 
 
 Organizational Context and Scope
 
 
 
 The UN agencies in Egypt and under the Joint UN Programme are aiming to strengthen the resilience of and contribute to the protection of refugees, asylum-seekers and migrants in vulnerable situations in Egypt and to promote social cohesion with host communities in urban centres.
 
 
 The programme will contribute to implementing the vision of the Joint Platform for Migrants and Refugees in Egypt, established in November 2021, to realize long-term, sustainable development gains for migrants, refugees, asylum seekers and their host communities, enhancing social inclusion and cohesion. IOM is looking for a National Project Officer to follow up on implementing and coordinating its activities under the UN Joint Programme.
 
 
 Under the overall supervision of the Head of Protection Unit in IOM Egypt and direct supervision of the National Project Officer, and in collaboration with relevant units at the mission, the successful candidate will be responsible for supporting the implementation of the IOM- UN Joint programme in Egypt.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist in the implementation and monitoring of project activities.
 </li>
 <li>
 Retrieve, compile, summarize, analyse, and present information/data on specific project topics.
 </li>
 <li>
 Monitor budget; verify availability of funds; obtain necessary approval and update budget related information.
 </li>
 <li>
 Act as focal point for administrative coordination of project implementation, involving extensive liaison with diverse organizational units and external parties to initiate requests, obtain necessary clearances, process and follow-up on administrative actions, etc.
 </li>
 <li>
 Draft status reports, identifying shortfalls in delivery, bring them to the attention of the supervisor and suggest remedial actions.
 </li>
 <li>
 Draft correspondence on project issues; prepare and update reports, briefing notes, graphics, statistical tables, presentation and other forms of documentation.
 </li>
 <li>
 Respond to complex information requests and inquiries; set up and maintain files/records; organize meetings, workshops and training sessions.
 </li>
 <li>
 Participate in meetings and conferences; assist in coordinating implementation activities with local authorities, partners, United Nation agencies, intergovernmental and non-governmental organizations, donors and other stakeholders relevant to the project.
 </li>
 <li>
 Assist in monitoring work of implementing partners and report non-compliances to the supervisor.
 </li>
 <li>
 Provides guidance/training to new/junior staff.
 </li>
 <li>
 Perform other related duties as assigned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required Qualifications and Experience
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 School diploma with five years of relevant experience; or,
 </li>
 <li>
 Bachelor&rsquo;s degree in political or social sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with three years of relevant professional experience.
 
 
 </li>
 </ul>
 Accredited Universities are those listed in the UNESCO World Higher Education Database.
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations;
 </li>
 <li>
 Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,
 </li>
 <li>
 Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 In depth knowledge of the broad range of migration related subject areas dealt with by the Organization; and,
 </li>
 <li>
 Knowledge of UN and bilateral donor programming.
 </li>
 <li>
 Knowledge of financial rules and regulations
 
 
 </li>
 </ul>
 
 Languages
 
 
 
 All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).
 
 
 For this position, fluency in English is required (oral and written).
 
 
 Desirable: Working knowledge of Arabic
 
 
 Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
 
 
 
 Required Competencies
 
 
 
 IOM&rsquo;s competency framework can be found at this link . Competencies will be assessed during the selection process.
 
 
 
 Values
 
 - all IOM staff members must abide by and demonstrate these five values:
 
 
 <ul>
 <li>
 Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
 </li>
 <li>
 Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
 </li>
 <li>
 Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
 </li>
 <li>
 Courage: Demonstrates willingness to take a stand on issues of importance.
 </li>
 <li>
 Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
 
 
 </li>
 </ul>
 
 Core Competencies
 
 &ndash; behavioural indicators Level 1
 
 
 <ul>
 <li>
 Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
 </li>
 <li>
 Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
 </li>
 <li>
 Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
 </li>
 <li>
 Accountability: Takes ownership for achieving the Organization&rsquo;s priorities and assumes responsibility for own actions and delegated work.
 </li>
 <li>
 Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
 
 
 </li>
 </ul>
 
 Managerial Competencies
 
 &ndash; behavioural indicators Level 2, if with direct reports
 
 
 <ul>
 <li>
 Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization&rsquo;s vision. Assists others to realize and develop their leadership and professional potential.
 </li>
 <li>
 Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
 </li>
 <li>
 Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
 </li>
 <li>
 Strategic thinking and vision: Works strategically to realize the Organization&rsquo;s goals and communicates a clear strategic direction.
 </li>
 <li>
 Humility: Leads with humility and shows openness to acknowledging own shortcomings.
 
 
 </li>
 </ul>
 
 Notes
 
 
 
 Please refer to this link for guidance on IOM Job Category.
 
 
 Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
 
 
 This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
 
 
 Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
 
 
 IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
 
 
 IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
 
 
 IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application.
 
 
 No late applications will be accepted. Only shortlisted candidates will be contacted.
 
 
 For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
</div>

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