public safety dispatcher

Houston Methodist

<div>At Houston Methodist, the Public Safety/Security Dispatcher position is responsible for providing support to the Public Safety/Security department and Houston Methodist through security system monitoring and dispatch support functions. This position operates a variety of centralized computer systems to dispatch, coordinate and document security requests on a continuous basis. The Public Safety/Security Dispatcher position assists internal and external customers with service requests of routine and emergent natures. This position handles emergency situations requiring a high degree of reliability, accuracy, flexibility, critical thinking skills, and proper documentation in stressful situations. The Public Safety/Security Dispatcher position effectively communicates in a manner consistent with a customer service focus.
<div>FLSA STATUS 
Non-exempt 
 
QUALIFICATIONS 
 
EDUCATION<ul><li>
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
</li><li>Associates degree in criminal justice or related field preferred
</li></ul> 
EXPERIENCE<ul><li>
Two years of police, security or emergency dispatch related experience
</li></ul> 
LICENSES AND CERTIFICATIONS 
Required<ul><li>
Must have Security Officer Commissioned or Non-Commissioned License. SECUR-N: submission of application within 14 days of hire date and obtained within one year of employment. SECUR-C: Level 3 or Personal Protection Officer Level 4 licensure within 14 days and</li><li>
DL - Driver License - State Licensure - Texas Department of Public Safety Upon hire must have a valid Driver's License. Must obtain a Texas DL within 90 days within 90 days and</li><li>
NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 60 days
</li></ul>Preferred<ul><li>
BLS - Basic Life Support or Instructor (AHA)
</li></ul> 
KNOWLEDGE AND ABILITIES<ul><li>
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
</li><li>Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
</li><li>Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
</li><li>Must possess strong customer service skills and professionally communicate and interact with staff and visitors
</li><li>Proficient computer skills, including but not limited to, Microsoft Office software including PowerPoint, Word, Excel and Webmail
</li><li>Ability to understand and work with technical security systems, hardware and software
</li><li>Must be able to handle and prioritize multiple tasks and function calmly in stressful situations, including handling of, or exposure to confidential/sensitive information
</li>Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate 
<li>
</li></ul> 
 
ESSENTIAL FUNCTIONS 
 
PEOPLE ESSENTIAL FUNCTIONS<ul><li>
Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Actively communicates and reports pertinent security services information and data in a comprehensive manner.
</li><li>Responds positively to requests for assistance from customers, employees and visitors, using clear and professional communication to facilitate problem resolution.
</li></ul> 
SERVICE ESSENTIAL FUNCTIONS<ul><li>
Processes requests for service from incoming phone and radio calls, faxes, and printouts by dispatching, coordinating and tracking.
</li><li>Receives and dispatches security to all emergency alarms. Monitors CCTV, safety, security access and emergency management systems; and coordinates routine and emergency responses.
</li><li>Completes necessary logs, reports, and documentation of service requests, incidents, and other required information according to established guidelines.
</li><li>Contacts appropriate management staff for unusual circumstances in a timely manner to maintain a high level of patient safety and satisfaction. Maintains confidentiality of sensitive information and informs management of pertinent issues.
</li><li>Provides assistance for emergency situations, including security rounding.
</li></ul> 
QUALITY/SAFETY ESSENTIAL FUNCTIONS<ul><li>
Monitors, operates, and responds to fire, elevator, and security alarms. Responds to hospital codes, alerts and other emergency situations and takes appropriate action.
</li><li>Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards.
</li></ul> 
FINANCE ESSENTIAL FUNCTIONS<ul><li>
Self-motivated to independently manage time effectively and prioritize daily tasks. Uses inventory and resources effectively and efficiently, does not waste supplies.
</li><li>Effectively manages expenses associated with outsourcing dispatching services, as needed.
</li></ul> 
GROWTH/INNOVATION ESSENTIAL FUNCTIONS<ul><li>
Seeks opportunities to expand learning beyond baseline competencies with a focus on continual process improvements for the Public Safety/Security department.
</li><li>Generates and communicates new ideas and suggestions that improve quality or services within the department.
</li>Implements actions that promote a workplace safety culture and proactively prevents workplace violence. 
<li>
</li></ul> 
 
SUPPLEMENTAL REQUIREMENTS 
<ul>
WORK ATTIRE<li><ul><li>
Uniform: Yes
</li><li>Scrubs: No
</li><li>Business professional: No
</li><li>Other (department approved): No
</li></ul></li> 
ON-CALL* 
<li><ul><li>Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.</li></ul></li><li><ul><li>
On Call* No
</li></ul></li> 
TRAVEL** 
**Travel specifications may vary by department**<li><ul><li>
May require travel within the Houston Metropolitan area Yes
</li><li>May require travel outside Houston Metropolitan area No
</li></ul></li></ul></div>QUALIFICATIONS 
 
EDUCATION<ul><li>
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
</li><li>Associates degree in criminal justice or related field preferred
</li></ul> 
EXPERIENCE<ul><li>
Two years of police, security or emergency dispatch related experience
</li></ul> 
LICENSES AND CERTIFICATIONS 
Required<ul><li>
Must have Security Officer Commissioned or Non-Commissioned License. SECUR-N: submission of application within 14 days of hire date and obtained within one year of employment. SECUR-C: Level 3 or Personal Protection Officer Level 4 licensure within 14 days and</li>
<li>DL - Driver License - State Licensure - Texas Department of Public Safety Upon hire must have a valid Driver's License. Must obtain a Texas DL within 90 days within 90 days and</li>
<li>NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 60 days
</li></ul>Preferred
BLS - Basic Life Support or Instructor (AHA) 
<ul><li>
</li></ul> 
Company Profile:
Houston Methodist Hospital is recognized by U.S. News &amp; World Report as the No. 1 hospital in Texas and one of America&rsquo;s &ldquo;Best Hospitals.&rdquo; As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation&rsquo;s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist&rsquo;s primary academic affiliates are among the nation&rsquo;s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&amp;M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.
Houston Methodist is an Equal Opportunity Employer.</div>

Public Safety Security Dispatcher

Washington County Central Dispatch

9-1-1 DispatcherSalary Range: $35,776.00-$47,737.04Included benefits:<ul><li>13 Paid Holidays per year</li><li>Paid Vacation Time</li><li>Paid Sick Time</li><li>Paid Personal/Mental Health Days</li><li>Paid Health/Dental/Vision Insurance (100% Paid by Agency)</li><li>Retirement Plan</li></ul>Do you want to get into Public Safety and help your community? Washington County Central Dispatch 9-1-1 is accepting applications for full-time emergency dispatchers.Responsibilities and expectations include, but are not limited to:<ul><li>Have HS diploma or GED.</li><li>Have strong verbal and written communication skills.</li><li>Be able to work at least 40 hours weekly.</li><li>Be able to work shifts including nights, weekends, and holidays as needed.</li><li>Type at least 30-35 wpm.</li><li>Work efficiently with Windows OS and Microsoft Office programs like Excel and Word.</li><li>Pass drug screening.</li><li>Pass a criminal background check and not be convicted of any felony.</li><li>Be able to handle high-pressure situations and remain calm under stress.</li><li>Be able to multitask and manage multiple emergency calls at the same time.</li><li>Have excellent communication skills, both written and verbal.</li><li>Be able to work in a fast-paced environment and respond quickly to emergency situations.</li><li>Have strong attention to detail and be able to accurately document information.</li><li>Maintain a professional and courteous demeanor at all times when interacting with the public, emergency personnel, and other colleagues.</li></ul>Job duties include, but are not limited to:<ul><li>Receive and process emergency calls, including 9-1-1 calls, non-emergency calls, and calls from other agencies.</li><li>Obtain relevant information from callers, such as the location of the emergency, the nature of the emergency, circumstances surrounding the emergency, and the contact information of the caller.</li><li>Dispatch emergency services, such as police, fire, and ambulance, to the appropriate location.</li><li>Communicate important information to emergency personnel, such as the nature of the emergency, the location, and any other relevant details via radio.</li><li>Maintain contact with emergency services to ensure that appropriate assistance is provided to the caller.</li><li>Provide pre-arrival instructions to the caller, such as CPR or other first aid instructions, when necessary.</li></ul>Job Type: Full-timePay: $35,776.00 - $47,737.04 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

911 Dispatcher

Okaloosa County Sheriff's Office

<div></div><div><div><div>The Okaloosa County Sheriff's Office is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local law.
</div>
</div><div><div><h2 class="jobSectionHeader">Description</h2></div>
<div>PLEASE NOTE: We currently do not have vacancies for our Communications Dispatcher positions. While we anticipate openings throughout the year, we want you to know we are looking to recruit interested and qualified candidates to be put on our Communications Dispatcher Eligibility List. By participating in this process, candidates will have a substantial majority of the recruiting process completed. When an opening does occur, those on the Eligibility List will have a quick path to be considered for an opening, when they become available.<div> 
This is a 12-hour position rotating from days to nights quarterly.</div><div> 
**Background Investigation Waiver (Required): Please click on the link below for the Background Waiver **</div> 
CJSTC-058-3-2025
The duties of this position require a person to answer regular and 911 phone calls, operate a radio console, demonstrate proficiency in following established Okaloosa County Sheriff's Office communications protocol with personnel in the field, and have the ability to assist the public, deputies and other employees of the Sheriff's Office. Qualified applicants will be required to successfully pass a fingerprint scan, drug screen, call center test, interview, and background investigation.</div>
<div><h2 class="jobSectionHeader">Duties</h2></div> 
<div><div><div><div>Dispatches and monitors the status of deputies on patrol;<ul>
<li>Answers 911 calls and relays information in a timely manner;
</li><li>Receives non-emergency calls and provides information and/or assistance as quickly as possible;
</li><li>Must have knowledge of jurisdictional boundaries and transfer callers to other jurisdictions as necessary;
</li><li>Must have the ability to prioritize calls and must have the ability to multi-task;
</li><li>Must be able to process information received and ask appropriate follow-up questions;
</li><li>Must be able to handle high stress situations and calm hysterical callers;
</li><li>Monitors radio traffic;
</li><li>Obtains information from deputies for NCIC/FCIC checks;
</li><li>Requires regular and predictable attendance;
</li><li>Must be able to cooperatively work with coworkers and general public;
</li><li>Must be able to maintain a constant state of awareness and act in a safe manor;
</li><li>Must have the ability to follow directives and policies of the agency;
</li><li>Performs related duties as necessary.</li></ul></div></div></div></div>
<div><h2 class="jobSectionHeader">Qualifications</h2></div>
<div><div><div><div><div>MINIMUM REQUIREMENTS FOR CONSIDERATION 
<ul><li>
Must be at least 18 years old with a high school diploma, Florida General Education Development Test (GED), or Out-of-state GED, with transcript of test results.</li><li>
Valid Florida Driver's License if required to drive a Sheriff's Office vehicle.</li><li>
Must meet minimum thresholds on CritiCall dispatcher pre-assessment.</li><li>
Must be able to operate computer, two-way radio, copier, fax and telephone.</li><li>
Must be able to work rotating shifts, weekends, holidays and overtime, scheduled and unscheduled.</li><li>
NCIC/FCIC certification and 911 certification required within 6 months of employment.</li></ul></div>
AUTOMATIC DISQUALIFIERS: 
The following list will result in an automatic disqualification from the hiring process. Please review this list before starting an application for employment.<ul><ul><li>Drug use within the last 12 months (illegal drug use under Federal or State law)</li><li>Misdemeanor conviction (including a plea of nolo contendere) within the last 5 years for any of the following: DUI, Battery (including domestic violence), and/or Theft.</li><li>Suspension or revocation of license in the last 3 years</li><li>Felony conviction (or pleads guilty or pleads nolo contendere)</li><li>Misdemeanor involving perjury or false statement (found guilty, pleads guilty, or pleads nolo contendere)</li><li>Dishonorable discharge from the United States Armed Forces</li></ul></ul>
The Okaloosa County Sheriff's Office is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state,</div></div></div></div></div></div>

Communications Dispatcher (Interest: Summer/Fall 2026)

BOROUGH OF CHAMBERSBURG

<div>BOROUGH OF CHAMBERSBURG
JOB OPENING*
CLASSIFICATION: Dispatcher C - Utilities
GRADE: 11
RATE OF PAY: Range $23.59
PLACE OF WORK: Utility Service Center
80 S. Franklin St., Chambersburg, PA 17201
HOURS OF WORK: Generally, Swing Shift (hours subject to change)
Monday 11PM-Tuesday 7AM
Tuesday 11PM-Wednesday 7AM
Thursday-Friday 3PM-11PM
Saturday 7AM-3PM
POSITION SUMMARY
Perform duties at Service Center to receive calls and complaints and take appropriate action, dispatch personnel, maintain various records, perform data entry/retrieval and related duties.
Utilize computer to find and provide information to callers regarding utility bill amounts, due dates, meter read dates, notice and termination dates, and payment options.
ESSENTIAL FUNCTIONS OF JOB
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. The incumbent must be able to perform the essential functions of this position, with or without an accommodation.
<ul><li>Utilize Borough website and email to provide information to callers for all Borough Departments, such as garbage and recycling pickup dates and Recreation schedules.</li>
<li>Receive calls regarding Borough-wide customer service issues.</li>
<li>Provide updates to callers regarding power outages using information provided by Electric Department.</li>
<li>Provide assistance to callers utilizing Borough website or other information provided by various Departments.</li>
<li>Receive calls and complaints from Borough residents regarding utilities, public works and other Borough operations, obtain and record complaints from utility users, obtain necessary information to determine urgency, dispatch proper personnel by phone or radio contact.</li>
<li>If Borough personnel are not to respond, advise caller of methods or procedures to assist in handling the problem.</li>
<li>If the request is outside of Borough relations or jurisdiction, refer them to proper assistance.</li>
<li>Maintain records and scan/file a variety of information as required, including but not limited to utility records, data input/retrieval and spreadsheets.</li>
<li>Prepare bills and generally assist other dispatchers as directed.</li>
<li>Use telephone, copier, computer and other office equipment. Monitor security monitors and consult proper supervision in the event of any difficulties.</li>
<li>Prepare requests and issue applications for utility service.</li>
<li>Accurately prepare and stuff utility bills. Provide friendly, courteous and professional customer service to all callers, walk-ins and Borough employees.</li>
<li>Learn duties and responsibilities to facilitate advancement to Dispatcher B.</li>
</ul>
THIS POSITION IS DESIGNATED AS A SAFETY-SENSITIVE POSITION.
QUALIFICATIONS
Education
<ul><li>High school diploma or equivalent;</li>
</ul>
Preferred: None
Experience:
<ul><li>Must be able capable of performing simple addition and subtraction. Must be capable of recording data accurately. Must be capable of learning data entry and retrieval. Must have ability to communicate effectively with the public and Borough personnel in all situations.</li>
</ul>
Or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
WORK AUTHORIZATION/SECURITY CLEARANCES
Must be legally authorized to work in the United States and maintain required clearances to hold a position at the Chambersburg Borough.
ADDITIONAL ELIGIBILITY REQUIREMENTS
Incumbent must have and maintain a valid motor vehicles license, three (3) years clean driving history, and be insurable in the independent opinion of the Borough's motor vehicle insurance underwriter.
Must reside within forty-five (45) driving miles of the Borough of Chambersburg, Borough Hall, within one (1) year of the hire date as their bona fide primary residence, and continue to reside within that area while employed.
NOTE: Due to state and federal laws governing utility operations and safety, those employees of the Customer Service Center shall be considered to be public safety employees and their attendance and scheduling essential to the operation of these departments. As such, Dispatchers may not call off for paid or unpaid leave without first attempting to fill their schedule with an alternate qualified employee. In an emergency, at the discretion of the Supervisor, failure to report to a scheduled shift may be allowed.
However, in all other cases, failure to find an alternate qualified employee to cover a shift necessitates that the employee shall work that shift.
This position is also subject to DOT / PHMSA required drug testing.
In compliance with the Americans with Disabilities Act, the Employer will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the Employer.
AFFIRMATIVE ACTION/EEO STATEMENT
It is the policy of the Borough of Chambersburg to provide fair and equal employment opportunities to all applicants for employment. Applicants are recruited, selected and hired on the basis of individual merit and ability and without discrimination because of race, color, religion, sex, sexual preference, age, handicap, disability, veteran status or national origin, and any other trait protected by Pennsylvania or federal law.
METHOD OF SELECTION
<div><ul><li>AFSCME Bargaining Unit employees working in the Department will be considered first;</li></ul>
<ul><li>If the position is not filled by an AFSCME Bargaining Unit employee of the Department, AFSCME Bargaining Unit employees of other Departments will be considered;</li></ul>
<ul><li>If the position is not filled by an AFSCME Bargaining Unit employee, other Borough employees will be considered;</li></ul>
<ul><li>If a Borough employee does not fill the position, outside persons (including extra part time Borough employees) will be considered in accordance with the Borough's Equal Employment Opportunity Policy and a preference for qualified Borough residents and non-users of tobacco products.</li></ul>
<ul><li>The AFSCME CBA provides that employees with verbal or written reprimands in the employee's file are eligible to bid on job vacancies; however, an employee with a disciplinary suspension in their personnel file is not eligible</li></ul>
</div>
NOTE: This description is the present overview of the job, is subject to change by the employer and is to be used as a temporary management guide to performance.
TO PERSONNEL OFFICER:
If interested, complete the online application. An up-to-date resume is recommended.
If you have any questions, contact Sophia Suarez in Personnel at 717-251-2462.
Posted: Friday June 5, 2026
Deadline Date:Friday June 26, 2026 5PM
John Leary
Director of Natural Gas Utility</div>

Dispatcher C - Swing Shift

Serco

<div><h3 class="jobSectionHeader">Position Description &amp; Qualifications</h3> 
Are you looking for a career where you can make a significant impact every day? Join Serco as a DOTD Motorist Assistance Patrol (MAP) Emergency Response Unit Dispatcher, supporting the Louisiana Department of Transportation and Development (DOTD) in Lake Charles. Our team plays a vital role in roadway safety, helping detect, verify, and respond to incidents that affect drivers across the state. 
As a Dispatcher, you will monitor roadway conditions, communicate with DOTD personnel, law enforcement, and first responders, and coordinate Motorist Assistance Patrol (MAP) units to ensure roads are cleared quickly and safely.<div> 
As a Dispatcher, you can expect to: 
<ul><li>Operate ATMS iNet software to monitor and control traffic management devices, including CCTV cameras, Digital Message Signs (DMS), ramp meters, and emergency gates.</li><li>Detect and verify roadway incidents (e.g., crashes, debris, disabled vehicles, spills) through live video monitoring.</li><li>Dispatch MAP units via radio, phone, or landline using established protocols, ensuring accurate communication of incident details and locations.</li><li>Coordinate directly with law enforcement, EMS, fire departments, towing companies, and DOTD personnel to manage and clear incidents.</li><li>Track MAP vehicle locations using GPS-enabled software to direct resources where needed most.</li><li>Activate and manage Amber Alerts and other roadway advisories in coordination with DOTD</li></ul>
and Louisiana State Police. 
<ul><li>Monitor weather and roadway conditions; communicate updates and post information to</li></ul>
5llla.org. 
<ul><li>Perform accurate logging, recordkeeping, and incident documentation in compliance with DOTD and FCC regulations.</li><li>Support DOTD during severe weather, emergencies, and large-scale special events.</li><li>Participate in annual MAP ride-alongs, ongoing training, and performance evaluations.</li></ul></div><div> 
Qualifications - To be successful in this role you will have: 
<ul><li>High School Diploma or GED</li><li>Technical skills gained through prior communications experience or on-the-job training</li><li>Ability to communicate clearly and effectively under stressful conditions</li><li>Proficiency in typing and using CAD systems, CCTV, radio equipment, and computer programs</li><li>0-2 years of customer support or equivalent experience within the last three years</li><li>Flexibility to work 12-hour shifts, including nights, weekends, holidays, and declared emergencies</li><li>Strong English writing and speaking skills, with the ability to produce clear and grammatically correct communications</li><li>Ability to complete and successfully pass a 5-week paid training program Preferred Qualifications:</li><li>1-2 years of prior police or emergency response dispatching experience</li></ul>
 
<ul><li>Knowledge of public safety operations Additional Requirements:</li></ul>
This position is contingent upon passing a pre-employment criminal history check and drug screen.</div><h3 class="jobSectionHeader"> 
Company Overview</h3> 

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
 
 
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
 
 
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
 
 
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
 
 
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 
<h3 class="jobSectionHeader">
Pay Transparency</h3> 

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance&mdash;so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
 
 
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits &ndash; Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): 
<ul><li>Medical, dental, and vision insurance</li>
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
<li>401(k) plan that includes employer matching funds</li>
<li>Tuition reimbursement program</li>
<li>Life insurance and disability coverage</li>
<li>Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
<li>Birth, adoption, parental leave benefits</li>
<li>Employee Assistance Plan</li></ul> 
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
 
 
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco&rsquo;s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.</div>

MAP Emergency Response Dispatcher

Sarasota Memorial Hospital

<div>Job Summary:

Receives emergency and non-emergency telephone calls from staff &amp; the public for Public Safety services; determines the nature of the call and the resources necessary to respond. Monitors Public Safety radio communications; maintains contact with Public Safety units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide activities affecting SMH. Dispatches Public Safety Officers to security issues concerning patients, visitors, personnel, and property. Monitors video surveillance cameras and/or alarms for SMH Main Campus &amp; offsite Ambulatory facilities to identify suspicious activity. Updates and maintains electronic records and logs of data pertaining to calls and activities. Controls access to and egress from sensitive areas. Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency. Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel. May assist with the training of new communications personnel. Demonstrates customer service excellence. 
An officer assigned to this addendum shall perform a majority, but may not perform all of the duties listed in the immediate job description. Officers assigned to this addendum as &ldquo;Screening Officers&rdquo; will be primarily responsible for a fixed post, access control of sensitive areas, screening and identification of individuals entering sensitive areas, and operation of the Visitor Management System. 
Required Qualifications:
<ul><li>Require IAHSS Certified Healthcare Security Officer (CHSO) certification within ninety (90) days from date of hire and maintained active throughout employment.</li><li>Require a favorable background check.</li><li>Require flexibility in work schedule with the ability to work on other shifts when needed.</li></ul> 
Preferred Qualifications:
<ul><li>Prefer prior security experience.</li><li>Prefer the ability to maintain a professional, confident demeanor in stressful situations.</li><li>Prefer proficiency with Windows based operating systems.</li><li>Prefer the ability to perform duties independently and with good judgment.</li><li>Prefer demonstrated exceptional verbal and written communication skills.</li></ul> 
Mandatory Education:

HS EQ: High School Diploma, GED or Certificate 
Preferred Education:

Required License and Certs:

Preferred License and Certs:

Employment Screening Requirements: As part of Sarasota Memorial Health Care System&rsquo;s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/</div>

Public Safety Screener I PRN

City of Clinton

Health, Dental, Vision, and life insurance is paid for by the City for employees and their families. There are no premiums taken from the paycheck. 13 paid holidays in addition to base pay. Longevity bonus and safety bonus. Vacation and sick time.ESSENTIAL JOB FUNCTIONS<ul><li>Receives and transmits all incoming emergency and non-emergency telephone calls and provides information to law enforcement personnel using direct radio communication by accessing computerized information regarding criminal histories, existing warrants, vehicle registrations, driver&rsquo;s license status, and similar information.</li><li>Dispatches appropriate response including: fire, police, ambulance, etc.</li><li>Relays descriptions and other information to police field units concerning, but not limited to, wanted persons, complaints, disturbances, accidents and other emergency events.</li><li>Maintains appropriate control logs and recordings. Copy reports.</li><li>Contacts businesses and homeowners as required.</li><li>Coordinates towing service.</li><li>Updates and maintains emergency contacts for businesses, including monitoring alarms.</li><li>Maintains security of facility by use of electronic devices associated with communications, including, monitoring video screens, lobby, city hall interior door, city hall exterior doors, community center, parking lot, and garage.</li><li>Maintains good housekeeping of dispatching area, including supplies and materials.</li><li>Due to the required staffing 24 hours per day, 7 days per week, this position must be able to work on short notice and rotating shifts, including holidays and weekends.</li></ul>(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other related duties as assigned, including City-directed work assignments in the event of a declared emergency.)QUALIFICATIONSKnowledge/Skills/Abilities:<ul><li>Ability to sit for long periods of time and remain alert.</li><li>Ability to learn City geography and surrounding areas.</li><li>Ability to learn radio codes used in public safety.</li><li>Ability to understand and carry out oral and written orders.</li><li>Ability to remain calm, maintain poise, exercise good judgment and respond quickly during emergencies and other high-pressure periods.</li><li>Excellent customer service skills, including ability to communicate clearly and effectively, both verbally and in writing.</li><li>Ability to perform multi-functional tasks; write, speak and type simultaneously.</li><li>Ability to use computer software and enter data accurately from a wide variety of source documents.</li><li>Ability to work or be available days/nights/weekends/holidays.</li><li>Ability to plan, organize and use mature judgment in evaluating situations and making decisions in accordance with established policy.</li><li>Ability to establish and maintain effective working relationships with employees and the general public.</li></ul>Education and Experience:<ul><li>Graduation from high school or possession of an acceptable equivalency diploma.</li><li>Experience in customer service, emergency service operations or related field.</li><li>Basic clerical skills such as: typing, filing, and use of standard office equipment.</li></ul>(A comparable amount of training, education and/or experience may be substituted for the above qualifications.)Licenses and Certifications:<ul><li>Possession of or ability to obtain a valid Tennessee driver&rsquo;s license by date of hire.</li><li>Must successfully complete NCIC training and Query Certification within 2 weeks of hire.</li><li>Must successfully complete NCIC training and Basic Certification within 3 months of hire.</li></ul>PHYSICAL REQUIREMENTS(Occasional=1-3 Hrs; Frequent=3-5 Hrs; Constant=5-8 Hrs &ndash; Per Work Day)Vision - correctable to 20/20. Hearing - correctable to 15/15. Constant sitting, use of hands, arms, grasping, typing, and communication involving speaking and hearing. Occasional standing, walking. Occasional kneeling, stooping, bending, reaching overhead, and lifting up to 25 pounds.The City of Clinton, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.The City of Clinton, Tennessee is a Tennessee Drug-Free Workplace and this position is subject to the City&rsquo;s drug and alcohol policy.Job Types: Part-time, Full-timePay: $17.50 - $18.50 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

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