public safety dispatcher

State of New Mexico

Posting Details
<br><br>
New Mexico State Police (NMSP) serves our state as the premier law enforcement agency. Our mission begins with establishing partnerships and relationships within our communities that mitigate and prevent crime. The NMSP Communications Bureau provides 911 dispatching services to NMSP and various partnering agencies throughout the state. It provides emergency and non-emergency service response to the citizens and visitors of New Mexico. We have three Communications Centers across the state where dispatchers receive, evaluate, and transmit information via telephone and multi-channel radio that frequently involves emergency and critical situations affecting human welfare and safety. This position is based in Albuquerque, New Mexico.
<br><br>
The starting hourly wage for a non-certified dispatcher (Associate Public Safety Dispatcher) is $22.94. The hourly wage for certified dispatchers with 2-9 years' experience is $25.67, 10-17 years' experience is $26.40, 18-24 years' experience is $27.13 and 25 years or more is $27.89 an hour. Certified dispatchers may receive extra compensation for having a degree or certain certifications.
<br><br>
This position requires Public Safety Telecommunicator (PST) Certification at hire. If you are not currently certified but are willing to become certified within a year of hire, apply for the Associate Public Safety Dispatcher (DPS #18387) position currently posted (JOB ID: 163543).
<br>Why does the job exist?
<br><br>
Looking for a rewarding career serving your community? The emergency dispatcher position is a critical communication point that receives incoming calls from both the public and public safety agencies. This position dispatches police, fire, and emergency medical services (EMS) field units to respond to emergency and non-emergency calls for service over a two-way radio system utilizing a computer-aided dispatch (CAD) system. It supports various first responder agencies such as Law Enforcement and Fire and Medical Response Departments in communicating accurate and timely information. Being an emergency dispatcher carries a weight of responsibility and dedication that extends beyond the required skills. The work dispatchers do is incredibly challenging and indispensable as the first point of contact when responding to people in need of assistance.
<br>How does it get done?
<br><br>
This demanding position receives emergency and non-emergency calls, understands the caller's needs and prioritizes calls according to urgency and importance. Emergency dispatchers report and relay incidents such as accidents, fires, and other emergency situations to law enforcement agencies, safety personnel, and other appropriate parties. They operate a complex multi-channel communications system and provide support services.
<br><br>
<b>Essential functions include, without limitation:</b><br>
<ul>
<li>Receives emergency and non-emergency calls; efficiently gathers, evaluates, prioritizes and documents information from callers</li>
<li>Dispatches police, fire and EMS field units to specific locations using a CAD system, multiple video display terminals, two-way radio dispatch console and related equipment</li>
<li>Evaluates incoming reports of police, fire and medical emergencies; immediately transmits complete and accurate information to appropriate field personnel</li>
<li>Monitors, coordinates and accurately maintains the status of incidents and records of dispatched emergency service personnel and apparatus</li>
<li>Receives and disseminates information from other law enforcement and emergency service computer networks related to jurisdictional requests for police, fire or medical service assistance or to notices of wanted persons, stolen property, warrants and all-points bulletins; maintains confidentiality of information</li>
<li>Maintains familiarity with area geography including major streets and buildings; recognizes circumstances that may pose hazards to public safety field units and the public</li>
<li>Maintains up-to-date understanding of public safety policies and procedures for the police, fire, EMS and other emergency service providers</li>
<li>Responds to routine and non-routine inquiries regarding police, fire or emergency medical services; properly classifies and prioritizes any report or complaint and determines appropriate course of action; provides appropriate referrals as necessary</li>
<li>Works varying shift lengths, including days, evenings, nights, weekends, holidays and overtime</li>
<li>Supplies information to the public as needed</li>
<li>Performs a variety of related clerical work in the Communications Center</li>
</ul>
Who are the customers?
<br><br>
This essential work assists New Mexico State Police, other first responders and partnering agencies as well as aids the citizens and visitors of New Mexico.
<br>Ideal Candidate
<br><br>
This essential work assists New Mexico State Police, other first responders and partnering agencies as well as aids the citizens and visitors of New Mexico.
<br>Minimum Qualification
<br><br>
High School diploma or equivalent and one (1) year of police and/or emergency dispatch experience. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling one (1) year may substitute for the required experience.
<br>Employment Requirements
<br><br>
Employment is subject to a pre-employment background investigation and fingerprinting in accordance with all terms and conditions of federal and state law, rules and regulations; and is conditional pending results. Continued employment is contingent upon remaining felony free, per Section 5.12.1.1 of the Criminal Justice Information Systems Security Policy.
<br><br>
In addition, the selected candidate must possess and maintain a valid driver's license and a current Defensive Driving Certificate from the State of New Mexico; or pass and receive the Defensive Driving Certificate within six (6) months of date of hire.
<br><br>
Applicants must be able to type 35 net words per minute or higher. The hired candidate must show Public Safety Telecommunicator (PST) certification through the NM Law Enforcement Academy (LEA) or accredited satellite academy within one year of their hire date.
<br>Working Conditions
<br><br>
Work is performed in a 24/7 law enforcement setting with exposure to visual/video display terminal (VDT) and extensive computer and telephone usage with extended periods of sitting. NMSP emergency dispatchers work varying shift lengths and must be able to work a flexible schedule that includes days, evenings, nights, weekends, holidays and overtime. Minimal travel may be required.
<br>Supplemental Information
<br><br>
Do you know what Total Compensation is? Click here
<br><br>
<b>Agency Contact Information:</b> Stefanie Ortega, 505-548-0955 Email
<br><br>
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
<br><br>
Bargaining Unit Position
<br><br>
This position is not covered by a collective bargaining agreement.

Public Safety Dispatcher, Certified (DPS #18387)

California State Personnel Board

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p>California Highway Patrol
</p></div><div><div><div>JC-517567 </div><ul><li></li></ul><div>Public Safety Dispatcher
<br>
PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL
</div></div><p>$5,307.00 - $7,306.00 per Month<br>
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
</p><p><b>Final Filing Date: </b><b>5/17/2026</b><b><br>
</b></p></div></div></div><p></p><div><div><div><b>Application Methods:
</b><div>Electronic (Using your CalCareer Account)</div>
<div>By Mail</div>
<div>Drop-off</div>
</div><div></div><div><div>
</div></div></div></div></div></div><div><div><p>Job Description and Duties</p>
<p>This position includes operating radio and telephone equipment. Dispatching appropriate officers and resources to incidents. Answering incoming telephone calls from the public, allied agencies, officers and the media.</p><br>
<p></p>
</div></div><p></p><div><div>
</div></div><div><div><p>Position Details</p>
<div><div><div><b>Job Code #:</b> </div><div>JC-517567
</div></div><div><div><b>Position #(s):</b>
</div><div><div>388-676-1663-XXX</div>
</div></div><div><div><div><b>Working Title:</b> </div><div><b>Public Safety Dispatcher</b>
</div></div></div><div><div><b>Classification:</b> </div><div>PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL
<div>$5,307.00 - $7,306.00 The Orange County Communications Center dispatch employees receive an additional $750.00 recruitment and retention monthly pay differential. Part-time and intermittent employees shall receive a pro-rata share of the monthly differential based on the total number of hours worked within the monthly pay period.
</div>New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
</div></div><div></div><div><div><b># of Positions:</b> </div><div>Multiple
</div></div><div><div><b>Work Location:</b> </div><div>Orange County
</div></div><div><div><b>Telework:</b> </div><div>In Office
</div></div><div><div><b>Job Type:</b> </div><div>Permanent, Full Time
</div></div></div></div><div><p>Department Information</p>
<div><div><b>California Highway Patrol</b><br>
<b>Orange County Communications Center</b></div><div><b>
6681 Marine Way</b></div><div><b>
Irvine, CA 92618</b><div><br>
The mission of the California Highway Patrol is to provide the highest level of Safety, Service, and Security. The California Highway Patrol offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future.</div></div>
</div><p>Department Website: https://www.chp.ca.gov
</p></div></div><div></div><div><div><p>Special Requirements</p>
<div><ul><li>The position(s) require(s) a Drug Screening be passed prior to being hired.</li>
<li>The position(s) require(s) a Background Investigation be cleared prior to being hired.</li>
<li>The position(s) require(s) Medical Clearance prior to being hired.</li>
<li>The position(s) require(s) a(n) Typing Certificate. You will be required to provide a copy of your certificate prior to being hired.</li>
</ul></div><div><div>Incumbents currently in the classification who are eligible to transfer shall upload a completed and signed CHP 220N, Request for Transfer-Nonuniformed, form to this job control. The most senior same-class transfer applicant who responds by the final filing date shall be selected. CHP 220N link: https://chp2go.sharepoint.com/sites/Starpoint/Forms/shared%20documents/loadforms/Chp220N.pdf</div><div><br>
This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired. Additional information regarding acceptable typing tests: https://www.calcareers.ca.gov/CalHRPublic/GeneralInfo/TypingCertification.aspx</div><div><br>
Possession of Minimum Qualifications will be verified prior to appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diploma or official, sealed transcripts will be required prior to the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units to which the foreign coursework is equivalent.<br>
<br>
The CHP utilizes their own Public Safety Dispatcher certification list. Applicants must meet the minimum qualifications for the Public Safety Dispatcher classification to be eligible to take the examination. To obtain certification list eligibility, please view the examination bulletin link below and follow all instructions. In addition to applying for the examination, applicants MUST submit an application to this Job Control to be considered for the position.</div><div><br>
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=5057<br>
</div></div></div><div></div><br>
<div><p>Application Instructions</p>
<div><p>Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
</p>Final Filing Date: 5/17/2026
<p><b>Who May Apply</b></p>
<div>Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
<br>
<br>
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
</div><p><b>How To Apply</b></p>
<div>Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:<br>
<div><p><b>Address for Mailing Application Packages</b></p>
<p>You may submit your application and any applicable or required documents to:</p><br>
<div></div><div><div><div>California Highway Patrol
</div><div>052/Selection Standards and Examinations
</div><div>Attn: Sabrina Dimassimo
</div><div>P.O. Box 942898
</div><div></div><div>Sacramento, CA 94298-0001
</div></div></div></div><div><p><b>Address for Drop-Off Application Packages</b></p>
<p>You may drop off your application and any applicable or required documents at:</p><br>
<div></div><div><div><div><div>California Highway Patrol
</div><div>052/Selection Standards and Examinations
</div><div>Classification and Hiring
</div><div>601 North 7th Street
</div><div></div><div>Sacramento, CA 95811
</div><div></div><div>08:00 AM - 05:00 PM
</div></div></div></div></div></div><p><b>Required Application Package Documents</b></p>
<p>The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
</p><ul><li>Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.</li>
<li>Resume is optional. It may be included, but is not required.</li>
<li>Criminal Record Supplemental Questionnaire</li>
</ul></div>Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
</div></div></div><div><p>Desirable Qualifications</p>
<div>In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
</div><div><ul><li>Ability to maintain a good rapport with employees, peers, supervisors, allied agencies and the public. Reporting to work on time with a minimum of absences. Willingness to work nights, weekends and holidays. A positive attitude. Ability to take independent action. Confidentiality is essential in the position. This classification requires a net typing speed of 40 words per minute.
</li></ul></div></div><div><p>Benefits</p>
<div><div>Public Safety Dispatchers/Operators are members of Bargaining Unit 7 and are eligible for excellent medical, dental and vision benefits as well as a great state retirement with additional options of 401K/457 plans. For more information visit: https://dispatch.chpmadeformore.com</div>
</div></div><div><p>Contact Information</p>
<div><p>The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
</p><p><b>Department Website:</b> https://www.chp.ca.gov
</p><p><b>Human Resources Contact:
</b><br>
Sabrina Dimassimo<br>
(916) 843-3820<br>
</p><p><b>Hiring Unit Contact:
</b><br>
Kimberly Williams<br>
(949) 784-6650<br>
</p><div><p>Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
</p><b>EEO Contact:</b><br>
Equal Opportunity &amp; Access Section<br>
(916) 843-3190<br>
eoas@chp.ca.gov
</div><p>California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
</p></div></div><div><p>Additional Application Submission Requirements</p>
<p></p><div>Interested individuals shall submit a Criminal Record Supplemental Questionnaire and a Statement of Qualifications with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number JC-517567 and/or position number 388-676-1663-XXX on the application.</div><div></div><div><br>
It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered.</div><div></div><div><br>
Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver&rsquo;s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.</div><div></div><div><br>
Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.</div>
</div><p></p><div><p>Other</p>
<p></p><p>Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination.
<br>
https://www.calcareers.ca.gov/CalHRPublic/Search/ExamSearch.aspx</p><div><br>
Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receives a temporary reduction in pay in exchange for PLP 2025 leave credits. The percentage of the temporary salary reduction and the number of PLP 2025 leave credits are determined by the position&rsquo;s assigned bargaining unit. <b>The salary range(s) included in this job advertisement do not reflect the temporary salary reduction.</b>&rdquo;</div>
</div><p></p><div><div><p>Equal Opportunity Employer</p>
<p>The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
</p><p>It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.</p></div></div></div></div></div></div></div></div>

PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL

City of Hampton, VA

<div><div><div><h2 class="jobSectionHeader"><b>Function</b></h2></div>
<p></p><div><p>Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring.&rdquo;</p><p>
The City of Hampton is seeking a dedicated and experienced <b>Public Safety Dispatcher Shift Supervisor</b> to lead and support the vital operations of our Public Safety Communications Center. This role is responsible for supervising telecommunication personnel, ensuring efficient call handling and dispatching, and maintaining critical public safety services for our community.</p><p>
As a Shift Supervisor, you will play a key role in overseeing daily operations, monitoring personnel performance, and ensuring accurate and timely dissemination of emergency information. We are looking for a strong leader with excellent communication and multitasking skills who thrives in a fast-paced environment.</p><p>
If you have experience as a Public Safety Dispatcher and are ready to take on a leadership role, we invite you to apply and be part of a team committed to serving and protecting the City of Hampton.</p><b>
Minimum Requirements</b><br>
<ul><li>
Graduation from high school or successful completion of the GED.</li><li>
Three (3) years' experience as a Public Safety Dispatcher preferred.</li><li>
Must not have received any formal disciplinary action during previous year.</li><li>
Must possess and maintain state and local certifications (i.e., CPR, EMD, and VCIN).</li><li>
The incumbent will be required to successfully complete a Police Department background investigation to include a polygraph examination and pre-employment screening for controlled substances.</li><li>
Must possess a valid driver&rsquo;s license and must have and maintain a satisfactory driving record based on the City of Hampton&rsquo;s criteria.</li></ul><p><b>
Additional Requirements</b></p><ul><li>
Requires effective communication with internal and external customers.</li><li>
Position may require working nights, weekends, holidays and extended shifts as required. Incumbents are required to work in situations of extreme stress and in emergency, life threatening situations.</li><li>
The incumbent may be considered &ldquo;essential personnel&rdquo; during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules.</li><li>
Extensive knowledge of and proficiency in the use of personal computers; thorough knowledge of the city's geography; general knowledge of supervisory principles and practices; ability to speak clearly and distinctively over the radio; ability to communicate effectively, both orally and in writing and ability to give clear, concise feedback; ability to develop and maintain harmonious working relationships and work effectively with diverse groups; ability to plan, organize, and assign work to others to provide appropriate coverage and efficient service; ability to exercise sound judgment and make appropriate decisions.</li><li>
Must be able to maintain the ability to provide credible testimony in court, to the magistrate and in other situations where credibility will be of importance. A sustained finding of untruthfulness at the conclusion of an internal investigation may result in immediate termination.</li></ul></div></div></div><p></p>

PUBLIC SAFETY DISPATCH SUPERVISOR

County Of Siskiyou

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><div><b><i>The County of Siskiyou is an Affirmative Action/Equal Opportunity Employer</i></b></div><div><b><i>
We welcome applicants of any race, religion, or ancestry.</i></b></div><p>
For exact salary information please refer to the current salary schedule. County Website</p><p><b>
 Communications Dispatch I - $21.88 - $27.93</b></p><div><b>
Communications Dispatch II - $25.40 - $32.43</b></div><div><b>
Eligibility List Recruitment</b></div><p>
Under general supervision, to learn to receive and dispatch routine and emergency radio and telephone communications; to dispatch law enforcement, emergency medical, and other public safety personnel and equipment; to maintain field communications during incidents; to learn to serve as Public Safety Answering Point for the 911 System for unincorporated areas of Siskiyou County; to process warrants; to perform general office support assignments; and to do related work as required. This classification is a for cause, non-exempt position.</p><p><b>
 Communications Dispatch I</b></p><p><b>
DISTINGUISHING CHARACTERISTICS</b></p><p>
This is the entry and first working level in the Communications Dispatcher class series. Incumbents have responsibility for dispatching and maintaining field communications with public safety personnel. Incumbents also process warrants and perform a variety of office support responsibilities. Communications Dispatcher I=s perform many assignments in a training and learning capacity. When an incumbent becomes familiar with the Sheriff/Coroner Department and the dispatching systems and policies and demonstrates good sustained work performance, they may be promoted to the Communication Dispatcher II. Incumbents in these positions will be expected to work ten hour shifts. Work shifts may rotate.</p><p><b>
REPORTS TO</b></p><p>
Communications/Dispatching Coordinator, Sheriff Sergeant.</p><p><b>
CLASSIFICATIONS SUPERVISED</b></p><p>
This is not a supervisory class.</p><p><b>
 Communications Dispatch II</b></p><b>
DISTINGUISHING CHARACTERISTICS</b><br>
This is the second level in the Communications Dispatcher class series. The incumbent has responsibility for dispatching and maintaining field communications with public safety personnel. Incumbents also process warrants and performs variety of office support responsibilities. This class is distinguished from Communications Dispatcher I in that incumbents perform a greater scope of assignments requiring more in-depth knowledge of County dispatching and Emergency 911 Systems. It is distinguished from Sheriff Communications/Dispatching Coordinator in that Sheriff Communications/Dispatching Coordinator performs supervisory, staff scheduling and training activities as well as dispatching duties. Incumbent in this position will be expected to work ten hour shifts. Work shifts may rotate.<br>
<br>
<b>REPORTS TO</b><br>
Communications/ Dispatching Coordinator, Sheriff's Sergeant.<br>
<br>
<b>CLASSIFICATIONS SUPERVISED</b><br>
This is not a supervisory class.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div>
 <p></p><div><p><b>Communications Dispatch I</b></p><p><b>
Essential functions:</b></p><p>
Answers the telephone, receiving and classifying calls; learns and exercises basic responsibility in determining priority of response and dispatching Sheriff-Coroner, emergency medical and other public safety units, according to availability, assigned geographic area, and location, to routine and emergency calls; maintains field communications for public safety checks, and during emergencies and incidents; insures adequate back-up for Sheriff personnel; learns to serve as Public Safety Answering Point for 911 Telephone System; transfers emergency calls to other agencies as warranted; monitors various public safety radio channels, and coordinates efforts in dispatching personnel and equipment; maintains records/logs of calls for services, radio transmissions, and telephone messages using the computer; records and maintains master audio tape recording equipment for all radio transmissions/telephone calls; establishes chain of custody/evidence of communications dispatcher records; enters and clears information on the California Law Enforcement Telecommunications Systems (CLETS) to assist personnel with calls; operates the Computer Aided Dispatch (CAD); sends, receives, and decodes teletype information; enters and tracks restraining orders into local, state &amp; national data base systems; arranges and coordinates removal of deceased persons; coordinates interagency law enforcement communications using telephone radio and computer with emergency medial and public safety activities; processes warrant, criminal and civil subpoenas, and records checks; updates daily dispatching logs; enters information such as stolen/repossessed property, and abandoned vehicles information into the teletype systems; may search master recordings for needed information; performs a wide variety of general office assistance assignments; operates dispatching, office equipment, and computers; provides information to other staff and the public.</p><p><b>
Knowledge of:</b></p><ul><li>
The general geography of Siskiyou County.</li><li>
Modern office methods and procedures.</li></ul><p><b>
Desired Skills:</b></p><ul><li>
Learn the proper operation and care of telephone, CLETS, computer terminal and voice radio equipment used by the County.</li><li>
Learn the operating policies, procedures, and functions of the Siskiyou County Sheriff.</li><li>
Learn the laws, codes, and regulations related to transmission and reception of public safety communications.</li><li>
Learn to operate radio communications, computerized systems, and teletype equipment.</li><li>
Use sound judgment in dispatching personnel and equipment.</li><li>
Think clearly and act calmly in emergency situations..</li><li>
 Read, analyze, and interpret laws, codes, rules, and regulations</li><li>
 Evaluate situations and respond appropriately.</li><li>
Use a computer keyboard to enter and extract a variety of data and information.</li><li>
Perform a variety of office support work.</li><li>
Take and transmit clear and complete directions and information.</li><li>
Deal tactfully and courteously with the public and other staff.</li><li>
Establish and maintain cooperative working relationships</li></ul><p><b>
 Communications Dispatch II</b></p><div>
Examples of Duties</div><b>
Essential functions:</b><br>
Answers the telephone, receiving and classifying calls; determines priority of response and uses radio equipment to dispatch Sheriff/Coroner, emergency medical and other public safety units, according to availability, assigned geographic area, and location, to routine and emergency calls; maintains field communications for public safety checks, and during emergencies and incidents; insures adequate back-up for Sheriff personnel; serves as Public Safety Answering Point for 911 Telephone System; transfers emergency calls to other agencies as warranted; monitors various public safety radio channels, coordinating efforts in dispatching personnel and equipment; uses a computer to maintain records/logs of calls for services, radio transmissions, and telephone messages; records and maintains master audio tape recording equipment for all radio transmissions/telephone calls; establishes chain of custody/evidence of communications dispatcher records; enters and clears information on the California Law Enforcement Telecommunications Systems (CLETS) and the Computer Aided Dispatch (CAD); arranges and coordinates removal of deceased persons; coordinates interagency law enforcement communications using telephone radio and computer with emergency medical and public safety activities; processes warrant, criminal and civil subpoenas, and records checks; updates daily dispatching logs; enters information such as stolen/repossessed property, missing persons, and abandoned vehicles information into the teletype systems; may search master recordings for information; operates dispatching equipment, office equipment, and computers; provides information to staff, civic groups and the public regarding the Sheriff/Coroner Department.<br>
<br>
<b>Knowledge of:</b><br>
<ul><li>
Operating policies, procedures, and functions of the Siskiyou County Sheriff Department.</li><li>
The general geography of Siskiyou County.</li><li>
Laws, codes, and regulations related to transmission/ reception of public safety communications.</li><li>
Proper operation and care of telephone, CLETS, computer terminal and voice radio equipment used by the County.</li><li>
Modern office methods and procedures.</li></ul><b>
Desired skills:</b><br>
<ul><li>
Operate radio communications, computerized systems, and teletype equipment.</li><li>
Use sound judgment in dispatching personnel and equipment.</li><li>
Think clearly and act calmly in emergency situations.</li><li>
Read, analyze, and interpret laws, codes, rules, and regulations</li><li>
Evaluate situations and respond appropriately.</li><li>
Take and transmit clear and complete directions and information.</li><li>
Use a keyboard to enter and extract a variety of data and information.</li><li>
Deal tactfully and courteously with the public and other staff.</li><li>
Establish and maintain cooperative working relationships.</li><li>
Perform a variety of office support work.</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Typical Qualifications</b></h2></div>
 <p></p><div><p><b>Communications Dispatch I</b></p><p>
Any combination of training or experience that would provide the knowledge and skills to successfully perform the listed duties is qualifying. A typical way, but not required, to obtain the required knowledge and skills would be:</p><p>
 One year of office support work experience in a position having substantial public contact.</p><p><b>
Special Requirements:</b></p><ul><li>Applicants will be required to submit to a pre-employment physical, a pre-duty drug test. and a psychological examination.</li><li>Must be fingerprinted and receive employment clearance from the California Department of Justice.</li><li>Must not have been convicted of any felony.</li></ul><p><b>
 Communications Dispatch II</b></p><div>
Typical Qualifications</div>
Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:<br>
<br>
<ul><li>One year of work experience performing public safety dispatching work comparable to that of a Communication Dispatcher I with Siskiyou County.</li></ul><br>
<b>
Special requirements:</b><br>
<ul><li>Completion of the Basic Dispatcher Course and possession of a Dispatcher Certification from POST.</li><li>Must pass a pre-employment medical, drug test and psychological examination.</li><li>Must be fingerprinted and receive employment clearance from the California Department of Justice.</li><li>Must not have been convicted of any felony</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
 <p></p><div><p><b>Communications Dispatch I/II</b></p><p><b>
TYPICAL PHYSICAL REQUIREMENTS</b></p><p>
Sit for extended periods, generally up to three hours; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 pounds; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX as well as radio communication and dispatching equipment.</p><p></p><p><b><br>
TYPICAL WORKING CONDITIONS</b></p><p>
Work is performed in an office environment; continuous contact with other staff and the public.</p></div></div></div><p></p>

Communications Dispatcher I/II

Town of Williston

<p><i><b>$5,000 Hiring Bonus! Join Our Team as a Dispatcher! </b></i></p><p>The Town of Williston Police Department invites applications for a full-time public safety Dispatcher position. This role plays a crucial part in ensuring public safety by efficiently handling emergency and non-emergency calls and directing them to the appropriate authorities and personnel.</p><p>If you possess exceptional communication skills, the ability to remain composed under pressure, and a strong desire to make a positive impact on your community, we want to hear from you!</p><p>Additional qualifications for this role include the ability to multi-task in a fast-paced environment and proficiently use communication and dispatching systems. Timeliness, active listening, calmness, and attention to detail are also essential. While previous experience in public safety dispatching is preferred, it is not a mandatory requirement. The selected candidate must pass a comprehensive criminal background check, agree to a confidentiality agreement, and obtain NCIC certification within six months of hire.</p><p>The Town of Williston offers an excellent compensation package including health and dental insurance, retirement benefits, holidays, vacation, and sick leave. The starting wage rate is between $28-$31 per hour with shift differential and is subject to review based on the experience of the selected candidate. Work schedules vary and may include nights, weekends, holidays, and possible overtime. Town of Williston Dispatchers work in unison with Town of Essex Dispatchers and are co-located at the Essex Police Department.</p><p><b>For a full job description and to access forms and instructions to apply, </b>please visit https://www.town.williston.vt.us/employment and select the &quot;Dispatcher&quot; position. For your application, there are two forms required, the general <i><b>Application Form </b></i>and a <i><b>Civilian Questionnaire Form</b></i><i>. </i>Please send completed forms to or mail to: sleonard@willistonvt.org Town of Williston, Attn: Susan Leonard 7900 Williston Road, Williston, VT 05495. The deadline for applications is <b>Friday, January 30, 2026</b>.</p><p><i><b>The Town of Williston is an Equal Employment Opportunity Employer. Applicants from all backgrounds, identities, and experiences are encouraged to apply.</b></i></p><p>Job Type: Full-time</p><p>Pay: $28.00 - $31.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Emergency Communications - Dispatcher

Jefferson County Human Resources

<div><div><b><i>How to Apply:</i></b></div><div><b><i>
To be considered for this position, please submit your application directly to Jefferson County Human Resources. You may apply online via our </i></b><b><i>Employment Portal</i></b><b><i> at </i></b><b><i>jefferson-portal.mycivilservice.com</i></b><b><i> or by mailing a paper application to: Jefferson County Human Resources, 175 Arsenal Street, Watertown, NY 13601.</i></b></div><div><br>
<b>
911 DISPATCHER</b><br>
</div><div>
Jefferson County Fire &amp; Emergency Management is seeking dedicated, calm-under-pressure individuals to join our team as a 911 Public Safety Dispatcher. As the first point of contact in an emergency, you will be the &quot;unseen hero&quot; who coordinates police, fire, and medical responses across our North Country communities. If you possess a sharp mind, a steady heart, and a desire to make a tangible difference in Jefferson County, we invite you to answer the call.<br>
</div><div><b>
Salary Range</b>: $26.59 - $33.95 per hour<br>
</div><div><b>
Excellent fringe benefits include:</b></div><ul><li>
NYS Retirement.</li><li>
Deferred Compensation.</li><li>
Sick Leave.</li><li>
Paid Vacation.</li><li>
Tuition Reimbursement.</li><li>
Comprehensive Health Plan, Including Vision.</li><li>
Dental Insurance.</li><li>
Flex Spending Account.</li><li>
Candidates may be eligible for the Public.</li><li>
Service Loan Forgiveness program.</li></ul><div></div><div><b><br>
MINIMUM QUALIFICATIONS:</b></div><ul><li>
Graduation from high school or possession of a high school equivalency diploma.</li></ul><div></div><div><br>
Applications will be accepted until the position is filled,<br>
first review of applicants will be April 24, 2026.<br>
</div><div>
Apply online on our Employment Portal:<br>
https://jefferson-portal.mycivilservice.com/<br>
</div><div>
Or send a paper application and resume to:<br>
Jefferson County Dept. of Human Resources, 175 Arsenal St.<br>
Watertown, NY 13601.<br>
</div><div>
*Jefferson County is an Equal Opportunity Employer*</div></div>

911 Dispatcher

State of Iowa - Executive Branch

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Be the Lifeline: Join the Iowa Department of Public Safety as a Dispatcher/ Communications Center Specialist
  <br/>
  <br/>
 </strong>
 Do you thrive under pressure, communicate clearly, and have a commitment to public service?
 <strong>
  The State of Iowa Department of Public Safety
 </strong>
 is seeking detail-oriented, highly dependable individuals to serve as
 <strong>
  Dispatchers/ Communications Center Specialists
 </strong>
 , acting as the critical link between emergency calls and first responders. Whether you&rsquo;re beginning your career in public safety or bringing prior experience to the table, we offer an opportunity to make a real difference every single day.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As a Communications Center Specialist, you&rsquo;ll be at the center of emergency operations&mdash;handling public safety and criminal justice information via phone, two-way radio, and digital systems. Your decisions directly impact the safety of law enforcement and the public, and your calm demeanor and quick thinking will help preserve lives and property across the state of Iowa.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 In addition to the core duties, you&rsquo;ll:
 <br/>
 <br/>
 <ul>
  <li>
   Elicit critical information from private citizens and partner agencies, ensuring that accurate data is relayed to the appropriate law enforcement or emergency personnel.
  </li>
  <li>
   Monitor, identify, and report issues with the computerized switching system and coordinate timely repairs.
  </li>
  <li>
   Receive and enter road condition reports and towed vehicle updates into the statewide computer system.
  </li>
  <li>
   Operate two-way radios, telephones, and law enforcement data systems to support real-time communication with police, fire, and medical services.
  </li>
  <li>
   Retrieve and relay confidential records from the IOWA System, NCIC, and NLETS to authorized officials.
  </li>
  <li>
   Maintain ongoing contact with investigative officers to ensure situational awareness and officer safety during potentially dangerous interactions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Department
  <br/>
  <br/>
 </strong>
 The
 <strong>
  Iowa Department of Public Safety (DPS) i
 </strong>
 s a statewide law enforcement agency committed to serving the people of Iowa with leadership, integrity, and professionalism. We uphold the core values of courtesy, service, and protection, and collaborate with federal, state, and local jurisdictions within the criminal justice community to provide for the safety of people living in or traveling through the State of Iowa.
 <br/>
 <br/>
 <strong>
  DPS Is Comprised Of The Following Divisions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Iowa State Patrol
  </li>
  <li>
   Iowa Division of Criminal Investigation
  </li>
  <li>
   Iowa Division of Narcotics Enforcement
  </li>
  <li>
   Iowa State Fire Marshal
  </li>
  <li>
   Division of Professional Development and Support Services
  </li>
  <li>
   Division of Intelligence
  </li>
  <li>
   Administrative Services Division
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;re Looking For
  <br/>
  <br/>
 </strong>
 We&rsquo;re searching for individuals who demonstrate:
 <br/>
 <br/>
 <ul>
  <li>
   Clear, calm, and professional communication under stress
  </li>
  <li>
   Strong attention to detail and critical thinking skills
  </li>
  <li>
   The ability to work flexible, irregular hours including nights, weekends, and holidays
  </li>
  <li>
   A strong sense of integrity, discretion, and teamwork
  </li>
  <li>
   Familiarity with Iowa geography or the ability to learn it quickly
  </li>
  <li>
   Commitment to public safety and the mission of DPS
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 Communications Center Specialist 1:
 <br/>
 <br/>
 <ul>
  <li>
   High school diploma or GED.
  </li>
  <li>
   Must pass a thorough background investigation.
  </li>
  <li>
   Must pass a physical and psychological evaluation provided by the Department of Public Safety (includes vision corrected to 20/20, normal hearing with minimal loss, and normal speech).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Communications Center Specialist 2
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Two years of full-time experience in a public safety communications role; OR
  </li>
  <li>
   Equivalent education/experience (30 semester hours in law enforcement = 1 year of experience, max 2 years substitution); OR
  </li>
  <li>
   One year of full-time experience as a Communications Center Specialist 1 within the State of Iowa.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Us?
  <br/>
  <br/>
 </strong>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 As a State of Iowa Executive Branch agency, the Department of Public Safety offers a supportive, mission-driven work environment and comprehensive benefits, including:
 <br/>
 <br/>
 <ul>
  <li>
   Health, dental, and life insurance
  </li>
  <li>
   Nine paid holidays, plus generous paid vacation and sick leave starting on your first day
  </li>
  <li>
   Iowa Public Employees Retirement System (IPERS) defined benefit program
  </li>
  <li>
   Professional development opportunities, including paid training, certifications, and conferences
  </li>
  <li>
   Employee discounts through various vendors
  </li>
  <li>
   A collaborative and positive workplace culture where your work truly matters
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Applicants are encouraged to attach a resume and cover letter to their online application.
  </li>
  <li>
   The selection process may include phone or in-person interviews and could take up to 120 days.
  </li>
  <li>
   This is not a remote position.
  </li>
  <li>
   Applicants are welcome to explore additional employment opportunities within DPS.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Apply Today!
  <br/>
  <br/>
 </strong>
 If you&rsquo;re ready to be the voice behind the response&mdash;the calm in the chaos&mdash;we invite you to apply and join our dedicated team of public safety professionals.
 <br/>
 <br/>
 <strong>
  Candidates are encouraged to also apply to Law Enforcement Dispatcher/
 </strong>
 <strong>
  Communications Center Specialist 1 26-02879
 </strong>
 <strong>
  . Candidates will only be considered for the individual requisition(s) that they have applied for. The decision to apply for Law Enforcement Dispatcher/Communications Center Specialist 1 -will not affect whether or not a candidate is considered for this requisition.
  <br/>
  <br/>
 </strong>
 <strong>
  E-Verify and Right to Work
  <br/>
  <br/>
 </strong>
 The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal
 <strong>
  Right to Work
 </strong>
 laws, which protect employees&rsquo; rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov .
 <br/>
 <br/>
 <strong>
  Minimum Qualification Requirements
  <br/>
  <br/>
 </strong>
 Two years of full-time (or equivalent part-time) experience as a Communications operator, dispatcher, or radio operator in a city, county, state, federal, commercial or industrial communications center;
 <br/>
 <br/>
 OR
 <br/>
 <br/>
 any equivalent combination of education and experience on the basis of one year of full-time experience equals 30 semester hours of college level course work in law enforcement or a related field with a maximum substitution of two years;
 <br/>
 <br/>
 OR
 <br/>
 <br/>
 employees with current continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as a Communications Center Specialist 1 shall be considered qualified.
 <br/>
 <br/>
 For additional information, please click on this link to view the job description.
 <br/>
 <br/>
 <strong>
  Additional Qualification Requirements
  <br/>
  <br/>
 </strong>
 Ability to pass a thorough background investigation by the Division of Criminal Investigation.
 <br/>
 <br/>
</div>


Storm Lake Law Enforcement Dispatcher/Communications Center Specialist 2

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