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public service programs coordinator

University of San Francisco

<div><div>Public Service Programs Coordinator 
University of San Francisco</div> 

R0011808 
USF Hilltop Campus 
 
Job Title: 
Public Service Programs Coordinator 
 
Job Summary: 
The Public Service Programs Coordinator plays a key role in advancing the Leo T. McCarthy Center's civic engagement and public service programs portfolio, which operates at the local, state, and national levels. This position supports the coordination and execution of flagship fellowship programs-including McCarthy Fellows in San Francisco, Sacramento, and Washington, D.C.-and the USFVotes voter engagement initiative, which is nationally recognized through partnerships with the Students Learn Students Vote Coalition, Vote Everywhere, Andrew Goodman Foundation, and the National Study of Learning, Voting, and Engagement. These programs place USF students in policy internships with agencies, legislative offices, and advocacy organizations, and regularly interact with government officials, community leaders, and faculty. Additionally, this role will support youth serving programs at the McCarthy Center as needed.
 
The coordinator will take the lead on developing an outreach plan and materials; conduct recruitment, review of all public services programs, and support selection of students for each program; provide ongoing advising and guidance for students in the programs; liaise with collaborators and program stakeholders. The coordinator will support facilitation of assessment of program outcomes, ensuring fidelity to the shared vision and mission of the programs; and create systems and templates to sustain the programs into the future. They are responsible for implementing cross-campus visibility strategies, coordinating communications, and contributing to the delivery of professional development content. This role requires strong project management skills, relationship-building across diverse communities, and the ability to serve as a public representative of the Center. The coordinator is expected to exercise sound independent judgment, particularly in student advising, recruitment, and operational decisions, while collaborating with the Director on curricular elements, policy alignment, and stakeholder engagement to fulfill the McCarthy Center's mission to educate leaders dedicated to ethical public service and the common good. 
This position is funded for two years and renewable dependent upon funding. 
 
Full Job Description: 
 
Key Responsibilities: 
 
Program Coordination and Implementation (35%) 
<ul><li>
Work with stakeholders to plan and implement the programs and activities of USFVotes and public service programs including the McCarthy Fellows in San Francisco, Sacramento, and Washington, D.C.</li><li>
Support Director in designing curriculum, organizing and facilitating learning activities and conducting assessment which includes reflection-based learning activities and workshops.</li><li>
Coordinate with internal and external stakeholders including faculty, city and state government offices, nonprofit partners, and national civic engagement networks.</li><li>
Support growth and program development</li><li>
Maintain program infrastructure including calendars, documentation systems, and collaborative workflows to ensure consistency and impact across offerings.</li><li>
In close collaboration with the director, coordinate scheduling, communication, and execution of program activities, ensuring that processes and procedures for program implementation are compliant with USF, State and Federal regulations.</li><li>
Schedule and organize meetings/events and maintain agendas, ensuring details, budget management meet program objectives.</li><li>
Maintain up-to-date records, reports, and communications to support internal and external stakeholders.</li><li>
Track timelines and deliverables, anticipate barriers, and develop solutions in real-time.</li></ul> 

Student Recruitment, Selection, and Advising Outreach (35%) 
<ul><li>
Design and execute multi-platform outreach campaigns, including tabling, presentations, and digital strategies to increase program visibility.</li><li>
In consultation with program stakeholders, conduct recruitment, implement student recruitment campaigns for all public service and civic engagement programs, including creating outreach materials, coordinating information sessions, and managing application systems.</li><li>
Lead application review processes for programs, convene committees, select and notify participants, and administratively onboard participants, including managing applicant databases and advising on final decision-making.</li><li>
Cultivate relationships with faculty, student organizations, and campus departments to increase visibility, participation and engagement.</li><li>
Problem-solve any student-related issues while collaborating with appropriate stakeholders.</li><li>
Meet regularly with students to provide proactive advising, training, and support to ensure success in program(s) which includes mentorship, goal-setting support, and professional development coaching throughout their placements.</li><li>
Participate and represent the Center at already established campus wide fairs (Information Sessions, Involvement Fair, Welcome Back Fest, etc.) and events to recruit for programs.</li><li>
Serve as a first point of contact in advisement with the Director for student applicants and participants, helping guide them through selection, onboarding, and program expectations while having strong decision-making skills. This includes providing program information and details, clarifying expectations and responsibilities, setting and enforcing deadlines, responding to questions, including concerns and grievances from students.</li><li>
Call upon appropriate stakeholders, if necessary, to problem-solve any student-related issues.</li></ul> 

Event Planning and Communications (20%) 
<ul><li>
Plan and execute program events including program orientations, public forums, civic engagement workshops, voter education events, and fellowship showcases. This includes hosting national guests and representing USF in the field.</li><li>
Write and develop compelling materials such as newsletters, program briefs, and marketing collateral that highlight student stories and impact.</li><li>
Coordinate with LTMC staff and university communications to amplify the McCarthy Center's public profile which includes creating content for websites, promotional materials in coordination with university marketing and communications.</li></ul> 

General Administrative and Operational Support (5%) 
<ul><li>
Track program budgets, process reimbursements, and support expense reconciliation in partnership with the Director to monitor budget and make recommendations on budget changes</li><li>
Maintain accurate records of student participation, program impact, and assessment data.</li><li>
Lead the coordination of meetings, materials, and resources for stakeholders</li><li>
Create program-related reports and/or proposals</li><li>
Ensure programs are aligned with and accountable to policies, protocols, and practices of all institutional collaborators</li><li>
Contribute to internal grant and donor reports through data collection and storytelling.</li><li>
Develop and maintain program webpage content.</li></ul> 

Other Duties as Assigned (5%) 
<ul><li>
Participate in McCarthy Center staff meetings and retreats.</li><li>
Contribute to organizational planning and collaborative team efforts.</li><li>
Provide occasional evening or weekend support for programs or events.</li><li>
Support other programs as needed.</li></ul> 

Minimum Qualifications: 
<ul><li>
Bachelor's degree required.</li><li>
2-4 years of experience coordinating educational or public service programs in higher education, nonprofit, or civic settings.</li><li>
Demonstrated ability to independently manage projects, events, and communications across multiple stakeholders</li><li>
Demonstrated commitment to civic engagement, public service, and equity.</li><li>
Demonstrate critical thinking, planning, problem-solving and interpretive skills to analyze situations, define problems, identify concerns, develop and propose solutions.</li><li>
Demonstrate cultural humility, especially when working with constituencies from diverse backgrounds, identities, and experiences and uphold community engaged learning.</li><li>
Establish and maintain collaborative relationships with program stakeholders, communicate effectively and efficiently, consider multiple perspectives, and respect the contributions of all collaborators</li><li>
Demonstrate openness to learning and professional development</li><li>
Excellent written, verbal, and interpersonal communication skills.</li><li>
Strong organizational and project management skills; ability to handle multiple tasks simultaneously and meet deadlines.</li><li>
Experience with event planning, student advising, and working with diverse populations.</li><li>
Proficiency in Google Suite, Microsoft Office, and basic design/marketing tools (e.g., Canva, Adobe).</li></ul><ul><li>
Familiarity with higher education civic engagement, community partnerships, or government/public policy.</li><li>
Experience with voter engagement campaigns, supporting voter engagement efforts, student democracy initiatives, or policy or government internships.</li><li>
Knowledge of the San Francisco Bay Area policy and nonprofit ecosystem.</li><li>
Comfort working in a fast-paced, collaborative environment with evolving priorities.</li></ul> 

Full-Time/Part-Time: 
Full time 
 
Pay Rate: 
Salary 
 
Salary Range : 
$67,000 - $70,000 annualized, commensurate with experience 
 
To apply, visit https://usfca.wd5.myworkdayjobs.com/en-US/USF_Staff/job/USF-Hilltop-Campus/Public-Service-Programs-Coordinator_R0011808. 
 
The University of San Francisco is located in the heart of one of the worlds most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco's first university, and its Jesuit Catholic mission helps ignite a students passion for social justice and a desire to &quot;Change the World From Here.&quot; For more information, visit http://www.usfca.edu. 
 
jeid-4cac76c55ba4094387ce69235abe48f5</div>

Public Service Programs Coordinator

Recology

<div><div>Maintenance Coordinator
<div><div>Target Salary $29.48 - $36.85 based on experience and geographic location
</div><div>State California
</div><div>Department Equipment Maintenance
</div></div></div>
<div><div><div><div>City:
</div><div>San Francisco</div>
</div><div><div>Location:
</div><div>1074 - Recology Service Center - San Francisco office</div>
</div><div><div>Subsidiary Name:
</div><div>Recology Service Center</div>
</div></div></div><div><h1 class="jobSectionHeader">Role of a Maintenance Coordinator</h1>
Under general supervision, facilitates and coordinates vehicle and equipment acquisition and disposal activities, maintains DMV and compliance records, posts daily entry of fleet information into the computerized fleet management system, prepares purchase orders for management approval, and receives invoices for payment processing for goods and services received.<h1 class="jobSectionHeader">
Essential Responsibilities</h1><ul><li>
Review requisition orders to ensure compliance to capital budget.</li><li>
Facilitates the routing, approval and communications of capital change orders.</li><li>
Maintain fleet and equipment records in computerized maintenance management system.</li><li>
Prepare purchase orders for management approval, including the assignment of business unit codes.</li><li>
Review purchase orders to ensure accuracy and proper payment of invoices.</li><li>
Act as point of contact with key vendors to coordinate purchasing activities.</li><li>
Performs reconciliation of all capital requisitions to purchase orders and tracks purchase order transactions to vendors, creating periodic reports for the department with status.</li><li>
Resolve data errors and escalate other errors to management for comparison against identified critical objectives and tasks.</li><li>
Facilitates and coordinates asset disposal activities and ensures all required documentation is completed accurately and timely.</li><li>
As required, communicates with vendors and up-fitters to ensure compliance with company&rsquo;s needs and expectations on equipment orders.</li><li>
Other duties as assigned.</li></ul><h1 class="jobSectionHeader">
Qualifications</h1><ul><li>
Four years of customer service and clerical experience.</li><li>
Previous experience with fleet management systems and knowledge of parts preferred.</li><li>
Knowledge of computer programs, including Microsoft Office suite of applications, fleet management systems, parts, materials and supplies used in shop operations and inventory control.</li><li>
Ability to use computers and technology capabilities.</li><li>
Proficiency in purchase orders, inventory control, etc.</li><li>
Communicate well both verbally and in writing; listen to and understand various viewpoints; share relevant information timely; provide constructive feedback; maintain professionalism.</li><li>
High school diploma or GED required.</li><li>
Bachelor's degree preferred.</li></ul><h1 class="jobSectionHeader">
Recology Offers</h1><ul><li>
An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.</li><li>
The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.</li><li>
A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.</li><li>
An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R&rsquo;s: Reduce, Re-use, Recycle, and Recologize.</li><li>
Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.</li></ul><h1 class="jobSectionHeader">
Recology Benefits May Include</h1><ul><li>
Paid time off and paid holidays.</li><li>
Health and wellness benefits including medical, dental, and vision.</li><li>
Retirement plans (Employee Stock Ownership Plan, 401(k) with match).</li><li>
Annual wellness incentives.</li><li>
Employee Assistance Program (EAP).</li><li>
Educational assistance.</li><li>
Commuting benefits.</li><li>
Employee referral program.</li></ul><h1 class="jobSectionHeader">
Supplemental Information</h1>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.</div></div>

Maintenance Coordinator

SA Entertainment

Overview The Emergency Zoo Funding Coordinator plays a vital role in securing financial support to ensure the continued operation and care within the zoo during critical times. This position involves developing and implementing fundraising strategies, engaging with donors, and coordinating emergency funding campaigns. The ideal candidate is passionate about wildlife conservation and possesses strong communication skills to advocate for urgent funding needs. This role offers an opportunity to make a meaningful impact on animal welfare and habitat preservation through proactive financial management and community engagement.Responsibilities<ul><li>Develop and execute emergency fundraising campaigns to address urgent financial needs of the zoo</li><li>Identify potential donors, grants, and sponsorship opportunities aligned with conservation goals</li><li>Coordinate with internal teams to prepare compelling proposals, reports, and outreach materials</li><li>Organize fundraising events and community engagement activities to raise awareness and support</li><li>Maintain accurate records of donations, grants, and funding sources</li><li>Collaborate with management to prioritize funding initiatives based on urgent needs</li><li>Monitor and evaluate the effectiveness of fundraising efforts, adjusting strategies as needed</li><li>Advocate for the zoo&rsquo;s mission through public speaking engagements, social media, and partnerships</li></ul>Qualifications<ul><li>Proven experience in fundraising, grant writing, or nonprofit development preferred</li><li>Strong communication and interpersonal skills for engaging diverse stakeholders</li><li>Ability to work independently and manage multiple projects under tight deadlines</li><li>Passion for wildlife conservation, animal welfare, or related environmental causes</li><li>Knowledge of fundraising platforms, CRM systems, or social media outreach tools is a plus</li><li>Bachelor&rsquo;s degree in nonprofit management, communications, environmental science, or a related field is desirable</li><li>Commitment to ethical practices and transparency in financial management</li></ul>Job Types: Full-time, Part-time, Contract, Temporary, InternshipPay: $25.35 - $30.53 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Referral program</li><li>Relocation assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: On the road

Emergency Zoo Funding

Ajna Infotech

<div>Job Description<div> 
Job Title: Data Services - Technical Coordinator 
Duration: 6 months+ 
Location: Hybrid role (San Francisco Bay Area) &ndash; This position is on-site 6 days a month. 

 
Description/Scope of Work: 
The technical coordinator will: Arrange meetings, track work, and document findings for Health Data Services work efforts. In particular, the coordinator will ensure that the Director of Health Data Services is informed about ongoing projects and that staff are aware of decisions made in meetings with the Director. 
 
Requirements: 
<ul><li>At least 2 years of project coordinator experience</li><li>Need experience in Healthcare or Government</li><li>Need experience in County Health Care</li></ul>
 
Qualifications: 
<ul><li>Must be self-driven</li><li>Able to produce from minimal direction</li><li>Must speak proficient English</li><li>Must understand basic project principles</li><li>Experience with PMI or PMP language is a bonus</li><li>Experience working with data engineers is a bonus</li></ul>
 
Knowledge, Skills, &amp; Abilities: 
<ul><li>Advanced Excel</li><li>MS Project or Smartsheet project management software</li><li>SharePoint and MS Teams</li></ul></div> 
Additional Information 
 All your information will be kept confidential according to EEO guidelines.</div>

Technical Coordinator

Krishtel Coaching

*** This is a long term Contract Position***Who You Are: Our ideal candidate (not in any particular order):<ul><li>Our Ideal candidate in the Workshops and Coaching Coordinator role is a highly motivated and tenacious &quot;doer&quot; with strong organizational skills. You will be responsible for the seamless development and delivery of our training programs, ensuring an exceptional experience for our clients and stakeholders. This role requires an understanding of the U.S. legal workplace culture.</li></ul>The Work: The Workshops and Coaching Coordinator is an essential part of the Product Team, providing critical organizational and logistical support. You will be the central point of contact for all workshop and coaching logistics, with a focus on client satisfaction and operational excellence. You'll work closely with team members and external stakeholders to ensure our programs are delivered on time, on budget, and to the highest quality.Key Duties:<ul><li>Workshop and Coaching Coordination:</li><li>Coordinate and manage schedules for coaching and workshops, handling a high volume of logistical details.</li><li>Communicate persistently and effectively with clients and stakeholders (including Rudhir, Sandrine, and Genesis) to ensure timely responses and follow-up.</li><li>Proactively problem-solve to find alternative solutions when faced with challenges or delays.</li><li>Coordinate the full life cycle of workshops from initial planning and slide creation to final delivery and logistics.</li><li>Learning and Development Support:</li><li>Assist in the preparation and creation of visually appealing and technical training materials, including presentations and slides, with a keen eye for aesthetics.</li><li>Maintain and track all training content, client data, and evaluations, using Monday.com to ensure data integrity and effective reporting.</li><li>Data Gathering and Reporting:</li><li>Utilize Monday.com to track key metrics and communication with clients.</li><li>Gather, compile, and analyze post-training feedback and performance data to inform business decisions and make recommendations for future improvements.</li><li>Team and Client Collaboration:</li><li>Act as a trusted point of contact for clients, ensuring their needs are met with excellent customer service.</li><li>Support team meetings by taking notes and tracking action items.</li><li>Foster a high-energy, enthusiastic, and collaborative environment.</li></ul>Collaboration &amp; Team Support:<ul><li>Act as a liaison between the Product Team and other internal departments to align training initiatives with broader organizational goals.</li><li>Support team meetings by taking detailed notes, tracking action items, and ensuring timely follow-up.</li><li>Assist in managing multiple training projects and deadlines, providing administrative support to ensure milestones are met.</li></ul>Qualifications:<ul><li>College or Graduate level degree or equivalent</li><li>Strong organizational and time management skills.</li><li>Excellent communication and interpersonal skills, both written and verbal.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools.</li><li>Technical and creative aptitude, with an &quot;aesthetic eye&quot; for creating high-quality presentations.</li><li>Familiarity with the U.S. legal workplace or a significant period of experience working within U.S. cultural norms.</li><li>Ability to work independently and as part of a team.</li><li>Flexibility to work evenings and weekends as needed.</li><li>Experience using Monday.com (or similar project management software) to coordinate projects and assigned tasks daily.</li></ul>Ideal Candidate:The ideal candidate is a highly organized and detail-oriented individual with a passion for L&amp;D. They should have strong project management, communication, and technical skills. Experience in training program development and delivery is a plus, but not required. The ideal candidate should be comfortable multitasking and managing multiple deadlines in a fast-paced environmentWho We Are:For many, the legal and professional workplace can create a cycle of challenges over the years. We believe in the need to transform corporate culture so that team members are happy, healthy, and feel seen and heard in their pursuit of their professional goals.Krishtel is a facilitation and coaching practice that supports the legal and workplace community through providing programs, workshops, and coaching to create space for difficult and growth-oriented conversations at the intersection of Leadership, Engagement, and Well-being.Founder is a former law firm partner and senior counsel from Apple who left the practice to make the law a healthier practice and create the spaces to dialogue around what&rsquo;s most difficult, both 1:1 through coaching and in groups. He trained as a yoga instructor, mindfulness instructor, and ultimately as an executive coach, to help serve as a resource to the workplace community and improve corporate culture. Along with a group of Associate Coaches, Rudhir works with professionals individually and in group coaching environments as well as with firms and other organizations on and . We help improve their work environment, build resilience, hold and encourage difficult conversations, address our own biases, foster healthy diverse workplaces and improve overall well-being.Our Company Values:<ul><li>Holding Space for Each Person&rsquo;s Humanity</li><li>Going Big with Ease</li><li>Taking Enthusiastic Ownership</li><li>Battling Systemic Injustice</li><li>Making Clients Feel &hellip;</li><li>Invested in Each Other&rsquo;s Growth</li><li>Committed to Difficult Conversations</li><li>Working In Your Superpower</li><li>Doing the Inner Work</li><li>Generating Compassion</li></ul>Our Business Conduct Values:<ul><li>Step Up to Support and Step Off to Give Space</li><li>Making a Process of Everything</li><li>Come to Meetings Prepared (clear agenda)</li><li>Be Present and Listen</li><li>Raise Issues and Accolades Quickly</li><li>Complete Work Before Passing Along (incl. Offering Solutions to Problems)</li><li>Communication Preferences (Zoom, Monday, Slack, Email)</li><li>Aesthetic in Our Work Product Matters (external and internal) (keep things organized)</li><li>Take a Breath, Review, Hit Send</li><li>It&rsquo;s OK to Get It Wrong</li></ul>What We Offer: Help us reshape the legal and professional workplace one workshop or coaching session at a time, and you'll enjoy:<ul><li>Remote working</li><li>A fun culture with an approachable, understanding, and inclusive leadership and team</li><li>Fulfilling your sense of purpose</li><li>Working at the center of your superpower</li><li>Investment in your personal and professional growth</li><li>Bonus potential</li></ul>Job Types: Part-time, ContractPay: $16.00 - $30.00 per hourExpected hours: 20 &ndash; 30 per weekWork Location: Remote

Workshop Logistics Project Coordinator

City and County of San Francisco

<div>Company Description 
This is a Position-Based Test conducted in accordance with CSC Rule 111A. Learn more about the City&rsquo;s hiring process here: https://careers.sf.gov/knowledge/process/
Application Opening: Wednesday, November 19, 2025
Application Deadline: The job ad will close at 12:00 am PST on Thursday, December 4, 2025. Applications must be submitted by 11:59 pm PST on Wednesday, December 3, 2025.
Recruitment ID: PBT-0931-160697
Salary Range: The normal annual salary range A is $155,870-$198,952. Appointments above the maximum of the normal range may be considered based on documented and substantiated recruitment and retention issues or exceptional skills.
The San Francisco Health Service System (SFHSS) was established in 1937 to provide medical care for municipal employees. SFHSS is responsible for all health benefits administration, including medical, dental, vision, flexible spending accounts (FSA), and a wide array of voluntary benefits for the employees, retirees, and covered dependents of the City and County of San Francisco (CCSF), San Francisco Unified School District, City College of San Francisco, and Superior Court of San Francisco.
Today, we serve over 130,000 employees, retirees, and their covered dependents. The department is comprised of seven divisions: Administration, Finance, Member Services Communications, Enterprise Systems and Analytics (ESA), Contracts, and Well-Being.
SFHSS' Mission
SFHSS is dedicated to ensuring quality and sustainable benefits that enhance the whole-person health and well-being of our members and their families throughout their lifecycles.
One of the most popular tourist destinations in the world, San Francisco is a city of truly international character with an eclectic mix of Victorian and modern architecture and a highly diverse cosmopolitan population. With approximately 810,000 residents in a 47 square mile area, San Francisco is the seventeenth most populous city in the United States and the fourth most populous city in California. The City is an internationally famous tourist destination known for its iconic landmarks like the Golden Gate Bridge, Fisherman&rsquo;s Wharf and Alcatraz Island, and its diverse culture and arts scene. For the sports fans, San Francisco is home to the Giants and Golden State Warriors, the Golden State Valkyries and the 49ers located nearby in the South Bay. With fourteen Fortune 500 companies headquartered in the City, and a large infrastructure of professional services, including law, public relations, architecture, and graphic design, populating downtown, San Francisco is a world-class city. With Silicon Valley nearby, San Francisco has also emerged as a high-profile technology center. The City is home to San Francisco State University with over 23,000 students, the City College of San Francisco, the University of San Francisco, the University of California San Francisco and UC Law San Francisco. 
Job Description 
The position plans, organizes, directs and controls functional and technical work of the PeopleSoft HCM system involving Bene&#64257;ts Administration and other key HSS enterprise systems. The Information Systems Manager reports to the Chief Operating and Experience O&#64259;cer and works closely with the Operations Manager, the Chief Financial and Accountability O&#64259;cer, the Contracts Manager, the Well Being Manager and the Communications Director. This position is responsible for the department&rsquo;s IT infrastructure and for the complex analysis, evaluation, recommendation, development and implementation of major healthcare management programs and functions of the Health Service System. This position plans, organizes, directs and controls functional and technical work of the PeopleSoft HCM system involving Bene&#64257;ts Administration.
Individual Tasks:<ul><li>
Complete all aspects of regulatory filing such as IRS 1095-C, CMS Part D Creditable Coverage, CMS RxDC reporting. 
</li><li>Function as the Department Information Security officer (DISO) responsible for completing technology risk assessments, remediating findings, responding to cyber threats, maintaining and testing the business continuity of operations plan. 
</li><li>Function as Department Preparedness Coordinator (DPC) responsible for maintaining and providing training on the Facility Emergency Plan and the Workplace Violence Prevention Plan. 
</li><li>Responds to public information requests; conducts eDiscovery related to legal or compliance matters. 
</li><li>Prepare and verify data accuracy and completeness of highly sensitive datasets prior to release. 
</li><li>Administer access and configuration of key applications. 
</li><li>Provides additional support for time critical benefits administration system modifications including drafting development requests, conducting testing, configuring applications and providing post implementation support. 
</li><li>Review and approve data releases to ensure compliance with HIPAA privacy and security requirements. 
</li><li>Ensure information security change management processes are followed, review and approved migrations to production environments. 
 
Management Responsibilities: 
</li><li>Plan, organize, direct and control functional and technical work of the PeopleSoft HCM system involving Bene&#64257;ts Administration. Manage the division's work, projects initiatives and ongoing operational support. Ensure production processes are completed accurately and timely. 
</li><li>Communicate with the Controller&rsquo;s O&#64259;ce, Sr. Management, Executive Steering Committee, boards, commissions and major stakeholders by providing regular reports; present business needs and system requirements and recommendations for policy action or resolution; and provide reports as requested. 
</li><li>Oversee department technology and reporting strategy aimed towards streamlining work processes, implementing e&#64259;ciencies, and making information transparent, understandable and accessible. 
</li><li>Collaborate with technical experts to develop business goals that align with department&rsquo;s strategic goals and objectives; de&#64257;ne and analyze the functional and technical requirements for ongoing system architecture/infrastructure planning and procurement, consistent with maximum e&#64259;ciency and best practices. 
</li><li>Collaborate with technical experts to maintain and test a current contingency plan for all technologies and systems to prepare for and mitigate systems failure or recovery from disaster. 
</li><li>Develop and implement procedures, controls and policies to maintain smooth, e&#64256;ective, and secure systems operations that remain compliant with city cybersecurity policy and practice, administrative, legal, and regulatory requirements. 
</li><li>Represent the Department and promotes its interests to inter-agency committees and working groups. 
</li><li>Oversee department IT procurement. 
</li><li>Perform other duties as required.</li></ul> 

Qualifications 
All applicants must verify that they meet both elements below
Education: Possession of a baccalaureate degree from an accredited college or university, preferably with major college coursework in management information systems, computer science, information technology, data processing operations, business administration or a related &#64257;eld; AND
 Experience: Six (6) years of progressively increasing project management experience. This experience must include one (1) year of managing large integrated systems which may have included Human Resources, Benefits and Payroll functions in a complex organization of the six (6) year duration and (3) years of the six (6) years must include experience supervising professionals.
Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field.
Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.
Desirable Qualifications:<ul><li>
One (1) year of Emergency Preparedness, Response and/or Recovery experience in the area of HCM systems or Payroll Operations;</li><li>
Extensive knowledge and experience in managing PeopleSoft Human Capital Management applications;</li><li>
Project Management Certification or demonstrated experience in project management;</li><li>
Demonstrated strong analytical, planning, and organizational skills and abilities;</li><li>
Demonstrated experience interacting with internal and external governmental personnel and outside vendors and contractors;</li><li>
Experience with hiring and managing staff at the IT project manager and analyst levels;</li><li>
Experience with setting performance standards, creating policies and procedures, and managing the work environment for professional level staff;</li><li>
Proven knowledge of human resources, benefits administration, and payroll principles, processes and practices and knowledge of modern organization and performance management methods;</li><li>
Experience analyzing and solving complex systems problems and identifying and recommending appropriate solutions;</li><li>
Proven ability to interact skillfully and tactfully with all levels of government officials, customers, employees and the general public;</li><li>
Skill at demonstrating the highest levels of organizational leadership and management;</li><li>
Proven ability to plan, organize and direct work of a diverse group of professional subordinates.</li></ul>
Verification of Education and Experience:
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements
Note: Falsifying one&rsquo;s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Applicants must complete the official application. We review your application, NOT your resume&mdash;complete it fully and highlight your relevant experience. 
Additional Information 
Selection Procedure: After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:
Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application at a later time. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.
Training and Experience Evaluation (T&amp;E) (Weight: 100%)
Candidates that meet the minimum qualifications will be invited to participate in a Training and Experience evaluation. The Training and Evaluation questions are designed to evaluate candidates' relative knowledge, skills and abilities in job-related areas. This may include but not be limited to knowledge of benefit administration systems, information technology and network administration including large integrated systems which may have included Human Resources, Benefits and Payroll functions in a complex organization and development and implementation of complex systems and procedures and supervisory experience. All relevant experience, education and training must be on the application in order to be reviewed in the rating process. It is essential that applicants provide complete information in identifying their education, experience and training.
Candidates will be required to respond to the T&amp;E in the time frame indicated and must submit the completed questionnaire as directed in order to have it evaluated.
Candidates will be placed on the eligible list in rank order according to their final score.
Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be of six (6) months, and may be extended with the approval of the Human Resources Director.
Certification: The certification rule for the eligible list resulting from this examination will be Rule of the List.
Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at Careers with purpose | City and County of San Francisco. 
 
The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is &lsquo;abuse of discretion&rsquo; or &lsquo;no rational basis&rsquo; for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
Additional Information Regarding Employment with the City and County of San Francisco:<ul><li>
Information About the Hiring Process</li><li>
Conviction History</li><li>
Employee Benefits Overview</li><li>
Equal Employment Opportunity</li><li>
Disaster Service Worker</li><li>
ADA Accommodation</li><li>
Veterans Preference</li><li>
Seniority Credit in Promotional Exams</li><li>
Right to Work</li><li>
Copies of Application Documents</li><li>
Diversity Statement</li></ul>
Where to Apply All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process.
Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110.
Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.
Applicants will receive a confirmation email from notification@smartrecruiters.com that their online application has been received in response to every announcement for which they file.
Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
If you have any questions, you may contact Lauren Rowe at lauren.rowe@sfgov.org<div></div>
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.</div>

Information Systems Manager (0931) San Francisco Health Service System (ID# 160697)

San Francisco Department of Public Health

Recruitment: RTF0157569-01121573
 
Published: November 10, 2025
 
Contact: 
Eliot Watt - Eliot.Watt@sfdph.org
 
Apply using SmartRecruiters, the City and County of San Francisco's application portal.
 
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Department: Public Health
 
Job class: 1070-IS Project Director
 
Salary range: $165,334.00 - $235,326.00
 Role type: Permanent Civil Service What does this mean?
 
Hours: Full-time
 
Exam type: Position Based Test
 
Rule: Rule of 10
 
List type: Combined Promotive and Entrance
 
About: 
11/10/2025 - Epic certificate note added. Existing applicants need not reapply.
 The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
 Application Opening:  10/24/2025
 Application Deadline: On or after 11/9/2025
 Annual Salary: $165,334 - $235,326
 
careers.sf.gov/classifications/?classCode=1070
 Appointment Type: Permanent Civil Service
 Recruitment ID:  PBT-1070-157570
 The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.
 The San Francisco Department of Public Health is implementing the Epic electronic health record system across the DPH Network to enhance care coordination and expand secure access to patient data for third-party partners. As part of this transformative effort, we are seeking two Project Directors to lead critical initiatives for the San Francisco Department of Public Health.
 
Role description
 
Under the direction of the EHR Epic Program Director, the Epic Ambulatory & Outpatient Applications Manager and the Epic Inpatient Applications Manager will each lead a team of more than 10 IT and workflow professionals. These are direct staff management roles responsible for the strategic development, implementation, and long-term support of Epic applications across the SFDPH network.
 1. Epic Ambulatory & Outpatient Applications Manager
 Oversees Epic Ambulatory and specialty modules such as EpicCare Nephrology, Bones Orthopaedics, Kaleidoscope Ophthalmology, Wisdom Dental, and Behavioral Health.
 Manages all aspects of EpicCare Link and supports external partner access to outpatient tools.
 2. Epic Inpatient Applications Manager
 Oversees Epic Inpatient and specialty modules including EpicCare Jail Health, Willow Ambulatory, Willow Inpatient, Orders, Optime, ASAP (Emergency Department), Optime/Anesthesia (Surgery), and Behavioral Health.
 Manages inpatient-related third-party access and integration with Epic tools.
 Common Responsibilities
 Lead and manage cross-functional teams supporting Epic application domains, including strategy development, planning, testing, quality assurance, documentation, and user acceptance.
 Serve as the primary liaison for Epic application teams and third-party partners accessing Epic tools outside the DPH Network.
 Collaborate with Workstream IT Managers and operational teams to assess workflow needs, system design, and translate requirements into functional solutions.
 Facilitate integrated workgroups, ensure coordination between applications, and maintain implementation timelines and documentation.
 Support Epic access for all users across a complex technical environment that spans multiple institutions and a diverse suite of applications.
 Coordinate functions and activities across SFDPH divisions, affiliate organizations, and external partners, with a focus on Primary Care, Specialty Care, and Behavioral Health.
 Foster cross-collaboration with internal SFDPH operational groups to ensure alignment and continuity of care.
 Common Duties Include
 Organize, direct and supervise the work of subordinate staff.
 Provide feedback and coach staff through professional development.
 Participate in the development and implementation of goals, objectives, policies, priorities
 and procedures for the assigned programs.
 Ensure that activities are completed in a timely and efficient manner consistent with defined policies and regulations.
 Assume significant responsibility for the preparation and administration of assigned budget(s).
 Represent the department at various meetings.
 Coordinate training programs for staff and users; design, fund, schedule and/or arrange for outside trainers.
 Function as liaison to other units or departments for data processing activities; coordinate sharing of common software applications and data.
 Develop and present information systems Master Plan.
 Develop, program and maintain unit data processing applications.
 Review and provide direction for system production activities.
 Install new devices and software for computer and telecommunication systems; and/or coordinate installation plans with vendors, administrators, users, programmers, analysts, etc.
 Perform complex system administrator and/or production functions for computer and communication systems.
 Monitor, analyze and resolve problems for systems with varied environments, including PC-based networks, mini computers, mainframes and the like.
 Evaluate hardware and software.
 Coordinate consultants in the purchase of hardware and software and the establishment of custom software applications for departments.
 May prepare specifications and purchase orders; manage vendor accounts; recommend consulting services as needed: establish maintenance contracts for equipment.
 Evaluate and recommend department equipment purchases; may maintain inventories of materials, supplies and equipment.
 
How to qualify
 
MINIMUM QUALIFICATIONS
 Certification
 Epic Certification*
 Verification of valid Epic Certification will occur at time of job offer. It is assumed that if you are performing Epic IT work such as back-end configuration, installation, testing, etc., you have the appropriate Epic certification as opposed to individuals performing front end user transactions.
 
Information on obtaining your Epic Certifications: 
Active UserWeb account - Sign in to userweb.epic.com and navigate to Certification Maintenance to download
 Deactivated UserWeb account - Follow steps at userweb.epic.com/Forms/CertificationMaintenance
 Experience
 Seven (7) years of experience in system administration, information systems development, maintenance and support, or information technology project management, including two (2) years of supervisory experience
 
One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).
 Education
 An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].
 Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).
 
One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.
 <ul>
<li>The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.</li>
</ul>
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
 DESIRABLE QUALIFICATIONS
 
These desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.
 Specific Epic certifications
 EpicCare Ambulatory
 Clindoc
 ASAP
 Orders
 Willow
 Optime/Anesthesia
 Project management and process leadership
 Strong communication skills
 Proficiency with basic word processing and presentation applications
 Knowledge of flow diagramming applications and collaboration platforms
 Knowledge of Lean fundamentals including, but not limited to, A3 thinking, Value Stream Mapping and Kaizen events
 Knowledge of HL7 standard integration and Microsoft SQL databases
 Working knowledge of applicable federal, state, local, and private laws and regulations in relation to the processes of the area of purview and electronic health records
 Experience managing large teams in a complex integrated environment
 Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.
 
What else should I know?
 
Selection Procedures : 
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.
 Assessment Component
 
Candidates that meet the minimum qualifications will be invited to participate in an exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:
 Ability to produce complex reports to extract, analyze, and present data in formats that support strategic planning, operational decisions, and compliance requirements.
 Ability to supervise and manage reporting staff while providing leadership and technical guidance.
 Ability to efficiently analyze, prioritize, and resolve problems in a fast-paced environment.
 Ability to effectively communicate in writing to convey information clearly, respond to inquiries, and collaborate with diverse stakeholders.
 Ability to effectively communicate orally to convey information clearly, respond to inquiries, and collaborate with diverse stakeholders.
 Ability to explain technical hurdles to non-technical staff with clarity and precision to facilitate understanding, collaboration, and informed decision-making.
 Ability to translate operational business rules and clinical requirements into functional applications and reports to support data-driven decision-making and improve workflow efficiency.
 Ability to analyze user and business requirements to support system implementation, ensure regulatory compliance, and inform planning and policy development.
 Ability to manage vendor relationships and monitor performance to ensure IT asset procurement and lifecycle servicing fulfill contractual obligations.
 Knowledge of budgeting and contract administration to support financial planning and resource allocation.
 Ability to design, coordinate, and evaluate training programs to meet organizational learning needs.
 Behavioral Consistency Questionnaire (Weight: 100%)
 Candidates must achieve a passing score on the exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score. Qualified applicants who apply to both 1070 Epic-Certified IT Project Director and 1070 IT Integration, Application Development, and ADS Manager will complete a single examination.
 Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
 Certification
 
The certification rule for the eligible list resulting from this examination will be the Rule of 10 Scores.
 
Eligible List/Score Report : 
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/
 The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director.
 
How to apply: 
Applications for City and County of San Francisco jobs are only accepted online at careers.sf.gov .
 Our email communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link .
 Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account.
 Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
 Terms of Announcement and Appeal Rights
 
This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.
 Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at careers.sf.gov . The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
 Additional information regarding Employment with the City and County of San Francisco
 Information about the Hiring Process
 Conviction History
 Employee Benefits Overview
 Equal Employment Opportunity
 Disaster Service Workers
 Reasonable Accommodation
 Right to Work
 Copies of Application Documents
 Diversity Statement
 Veterans Preference
 Seniority Credit in Promotional Exams
 If you have any questions regarding this recruitment or application process, please contact the analyst, Eliot.Watt@sfdph.org 628-271-6704.
 We may use text messaging to communicate with you at the phone number provided in your application. The first message will ask you to opt-in to text messaging.
 The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Epic-Certified IT Project Director - SF Dept of Public Health - 1070

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