qa lead

FlairsTech

<div><div><div><div>Requirements and responsibilities<div> 
Key Responsibilities: 
Lead and coordinate QA activities across multiple features and releases, ensuring timely and high-quality delivery. 
Act as a point of contact between QA, development, product, and stakeholders, ensuring clear communication and alignment. 
Design, review, and execute comprehensive test plans and test cases covering functional, regression, and exploratory testing. 
Mentor and support junior QA engineers, providing guidance on best practices, test design, and defect reporting. 
Drive defect management lifecycle, including identification, documentation, prioritization, and follow-up using tools like Jira. 
Collaborate with developers during development cycles to ensure early defect detection and improved quality. 
Contribute to automation strategy by identifying candidates for automation and supporting implementation using modern QA tools. 
Participate in sprint ceremonies, backlog grooming, and release planning to ensure quality is embedded early in the SDLC. 
Ensure usability, data integrity, and compliance with business requirements across web-based applications. 
Support production validation, hotfix verification, and post-release quality monitoring. 
Key Achievements / Contributions: 
Played a key role in stabilizing releases by proactively identifying high-risk areas and preventing production issues. 
Supported team scalability by mentoring new testers and improving onboarding processes. 
Contributed to adopting AI-assisted testing approaches for test generation, analysis, and workflow optimization. 
Skills &amp; Tools: 
Manual Testing, Test Case Design, Exploratory Testing 
Defect Management &amp; Reporting (Jira) 
API Testing (Postman or similar tools) 
Web Testing (Cross-browser, responsive validation) 
Agile/Scrum Methodologies 
CI/CD exposure (e.g., Jenkins) 
Test Automation Awareness (Selenium or similar) 
Strong analytical, communication, and leadership skills</div></div></div></div></div><div></div>

QA Lead

Tether Operations Limited

<div>Join Tether and Shape the Future of Digital Finance
At Tether, we&rsquo;re not just building products, we&rsquo;re pioneering a global financial revolution. Our cutting-edge solutions empower businesses&mdash;from exchanges and wallets to payment processors and ATMs&mdash;to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance: Our innovative product suite features the world&rsquo;s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that&rsquo;s just the beginning:
Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.
Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you&rsquo;re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We&rsquo;ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
The goal of a QA Lead is to drive the overall quality strategy and ensure that products meet the highest standards of reliability, performance, and user satisfaction. This role combines technical expertise with leadership, guiding QA Engineers in both manual and automated testing practices while fostering a culture of quality across the organization.
A QA Lead defines test strategies, plans, and processes; ensures alignment with development and product goals; and oversees the execution of testing activities throughout the release cycle. They establish and maintain automation frameworks, metrics, and reporting systems to provide visibility into quality trends and release readiness.
Focused on prevention rather than detection, the QA Lead collaborates closely with cross-functional teams to integrate quality early in the development lifecycle, optimize testing efficiency, and continuously improve QA processes, tooling, and standards. Ultimately, the QA Lead ensures that every release is predictable, traceable, and confidently delivered to users.
Responsibilities<ul><li>
Define and Drive QA Strategy: Establish and continuously refine the overall QA vision, goals, and strategy to align with product and engineering objectives, balancing manual and automated testing approaches.</li><li>
Plan and Manage Testing Activities: Oversee test planning, prioritization, and execution across projects. Ensure test coverage aligns with business impact, release timelines, and risk assessment.</li><li>
Mentor and Guide QA Engineers: Provide technical and procedural guidance to QA Engineers, fostering skill development in both manual and automation testing. Conduct regular reviews and coaching sessions.</li><li>
Ensure Quality Governance and Standards: Define QA processes, templates, and best practices to standardize testing across teams. Maintain consistency in documentation, defect management, and reporting.</li><li>
Collaborate with Cross-Functional Teams: Work closely with product managers, developers, and DevOps to ensure quality is embedded throughout the SDLC. Participate in planning and other ceremonies where applicable to provide support and guidance.</li><li>
Oversee Test Automation Strategy: Guide the design, maintenance, and optimization of automation frameworks. Ensure automation coverage is effective, scalable, and well-integrated into CI/CD pipelines.</li><li>
Manage Test Environments and Data: Coordinate environment setup, data preparation, and version control to ensure test consistency and reliability across manual and automated executions.</li><li>
Monitor and Report on Quality Metrics: Define and track key QA KPIs (e.g., defect density, test coverage, pass rate, release readiness). Use insights to drive continuous improvement.</li><li>
Facilitate Release Readiness and Risk Assessment: Lead go/no-go decisions based on test outcomes, quality metrics, and known issues. Communicate quality status and risks clearly to stakeholders.</li><li>
Drive Continuous Improvement: Evaluate tools, processes, and team performance to identify opportunities for efficiency and quality enhancement. Champion a culture of learning and proactive defect prevention.</li></ul> 
Mandatory<ul><li>
Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent practical experience).</li><li>
Experience:<ul><li>
5+ years of experience in Quality Assurance, including both manual and automation testing.</li><li>
3+ years of proven experience leading QA teams or managing QA processes across multiple projects.</li><li>
Demonstrated experience defining and executing QA strategies for complex software systems.</li><li>
3+ years of experience in JavaScript, Typescript &amp; NodeJS</li><li>
3+ years of experience in test automation design and implementation (e.g., using Selenium, Cypress, Playwright, or equivalent).</li><li>
3+ years of experience in native mobile test automation design and implementation (e.g. Appium, Espresso, XCUITest, Detox, AWS Device Farm, BrowserStack App Automate, Firebase Test Lab, Sauce Labs, Kobiton, Robot Framework, BitBar, LambdaTest Mobile, HeadSpin, Fastlane, Tricentis Testim or equivalent)</li></ul></li><li>
Technical Knowledge:<ul><li>
Strong understanding of QA methodologies, test design techniques, and SDLC/Agile/Scrum practices.</li><li>
Proficiency in one or more programming/scripting languages (e.g., JavaScript, Python, Java, C#).</li><li>
Hands-on experience with CI/CD pipelines and DevOps practices (e.g., GitHub Actions, Jenkins, GitLab CI).</li><li>
Proven experience integrating automated tests into build and deployment workflows.</li><li>
Knowledge of performance, load, and security testing principles.</li><li>
Proficiency in QA and defect tracking tools (e.g., Qase, TestRail, Jira, Asana, Confluence).</li></ul></li><li>
Leadership &amp; Strategy:<ul><li>
Proven experience in leading the design and execution of QA strategies across multiple projects.</li><li>
Expertise in defining and implementing test plans, automation frameworks, and quality metrics.</li><li>
Strong collaborative skills to align testing efforts with development, DevOps, and product management.</li><li>
Ability to critically evaluate requirements and proposals for quality, ensuring clarity, testability, and completeness.</li><li>
Proficiency in monitoring and reporting on quality KPIs, defect trends, and test coverage metrics.</li><li>
Experience driving automation adoption and optimizing CI/CD pipelines for quality integration.</li><li>
Demonstrated ability to act as a &ldquo;red team&rdquo; for quality &mdash; identifying risks and raising no-go flags when release criteria are not met.</li></ul></li><li>
Project Management Skills:<ul><li>
Strong proficiency in planning, scheduling, prioritizing, and coordinating testing activities across teams.</li><li>
Experience managing distributed QA teams and collaborating across global time zones.</li><li>
Ability to balance speed, quality, and scope in fast-paced product development environments.</li></ul></li><li>
Soft Skills:<ul><li>
Good leadership, communication, and stakeholder management skills.</li><li>
Strong analytical and problem-solving abilities.</li><li>
Proven mentorship experience &mdash; guiding QA Engineers in both manual and automation domains.</li><li>
Ability to influence and advocate for quality-first principles across all stages of software delivery.</li></ul></li><li>
Language: Proficiency in English (spoken and written).</li></ul>
Preferred<ul><li>
Certifications: ISTQB Advanced Level, Certified ScrumMaster (CSM), or equivalent QA leadership certification.</li><li>
Technical Knowledge:<ul><li>
Experience with cloud environments and containerization (e.g., AWS, Docker, Kubernetes).</li><li>
Knowledge of database systems (SQL, NoSQL) and API testing tools (e.g., Postman, Newman, REST Assured).</li><li>
Understanding of system architecture and software integration testing.</li><li>
Familiarity with performance testing tools (e.g., JMeter, k6, Gatling).</li><li>
Understanding of cybersecurity principles and secure software testing practices.</li><li>
Experience with test data management and environment configuration.</li></ul></li><li>
Project Management Skills:<ul><li>
Ability to lead multiple QA projects concurrently with clear ownership and accountability.</li><li>
Proven ability to establish QA roadmaps and continuous improvement initiatives.</li></ul></li></ul>
Important information for candidates 
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:<ul><li>
Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/</li><li>
Verify the recruiter&rsquo;s identity. All our recruiters have verified LinkedIn profiles. If you&rsquo;re unsure, you can confirm their identity by checking their profile or contacting us through our website.</li><li>
Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.</li><li>
Double-check email addresses. All communication from us will come from emails ending in @tether.to or @tether.io</li><li>
We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.</li></ul>
When in doubt, feel free to reach out through our official website.</div>

QA Lead - (100% remote - Worldwide)

PROZ TECHNOLOGIES

Hello, Greetings from Proztec Qatar! I hope everything is going well with you.We are thrilled to extend multiple exciting job opportunities, and currently, we are hiring for the role of Senior Web Developer with one of our prestigious clients in Qatar. Below, you will find details of the role, key responsibilities, and requirements.Job Title: Service Delivery &amp; QA LeadJOB DESCRIPTIONThe Service Delivery &amp; QA Lead ensures services and products are delivered reliably, on time, and at the required quality standards. The role leads service governance, quality assurance, performance monitoring, and continuous improvement while acting as the link between business, technology, operations, and vendors.DUTIES &amp; RESPONSIBILITIESService DeliveryOwn service delivery framework, SLAs, and KPIs<ul><li>Monitor performance, incidents, and escalations</li><li>Lead service reviews and stakeholder reporting</li><li>Manage vendors and ensure contractual compliance</li></ul>Quality AssuranceDefine QA strategy, standards, and testing governance<ul><li>Implement quality gates across delivery lifecycle</li><li>Oversee testing (functional, UAT, regression, automation)</li><li>Drive root cause analysis and corrective actions</li></ul>Performance &amp; ImprovementTrack KPIs (SLA compliance, incidents, availability, CSAT)<ul><li>Produce dashboards and executive reports</li><li>Lead continuous improvement and process optimization</li><li>Support audit, risk, and compliance activities</li></ul>LeadershipLead and develop Service Delivery and QA teams<ul><li>Foster a culture of accountability, quality, and excellence</li></ul>SKILLS &amp; ABILITIES&middot; Service Delivery &amp; ITSM expertise&middot; QA and testing governance&middot; KPI and performance management&middot; Vendor and stakeholder management&middot; Risk and process improvement&middot; Strong communication, leadership, and problem-solving skillsPOTENTIAL BACKGROUNDCandidates are preferred to come from backgrounds such as:Service Delivery Manager<ul><li>QA/Test Manager</li><li>IT Operations Manager</li><li>PMO / Delivery Manager</li><li>Digital Transformation Lead</li><li>Customer Experience / Operations Lead</li></ul>Years of Experience8&ndash;12+ years total experience<ul><li>4&ndash;6+ years in leadership roles</li></ul>Certifications (Highly Desirable)ITIL Foundation / ITIL Managing Professional<ul><li>PMP / PRINCE2</li><li>Lean Six Sigma (Green/Black Belt)</li><li>Agile / Scrum (CSM, SAFe)</li><li>ISO 9001 / Quality Management</li></ul>PREFERRED TOOLS / SOFT SKILLSService Management &amp; ITSM: ServiceNow, Jira Service Management, BMC Remedy, FreshserviceQA &amp; Testing Tools: Selenium / Cypress / Playwright, TestRail / Zephyr / Xray, Postman / SoapUI, JMeter / LoadRunnerProject &amp; Delivery Tools: Jira / Confluence, Azure DevOps, MS Project, Asana / Monday.comReporting &amp; Analytics: Power BI, Tableau, Excel Advanced AnalyticsCollaboration &amp; Documentation: SharePoint, Confluence, Notion, Microsoft Teams / SlackKey Soft Skills<ul><li>Customer-centric mindset</li><li>Continuous improvement mindset</li><li>High attention to detail</li><li>Ability to work under pressure</li><li>Cross-functional collaboration</li><li>Coaching and mentoring capability</li></ul>If you are interested and ready to proceed, kindly share your CV in Word format along with the following details:Name:Nationality:Total Experience:Relevant Experience:Current Location:Visa Status:Current Salary:Expected Salary:Notice Period:About Proztec: Proz Technologies (PROZTEC) is a leading ICT specialist firm based in Doha, Qatar (a tax-free country) with over 300 employees. We look forward to the possibility of welcoming you to our growing team.Thanks &amp; regards, Syeda Humera Recruitment Consultant Proz Technologies M: 974-70955929 P: 974-4442-0050 Ext: 109 www.proztec.comJob Type: Contract Contract length: 5 monthsPay: QAR15,000.00 - QAR25,000.00 per month

Service Delivery & QA Lead

MASTER-WORKS

<div>Role Purpose 
Responsible for defining, governing, and enforcing Quality Assurance practices across AI and technology projects to ensure delivery quality, compliance, and client confidence.
Key Responsibilities<ul><li>
Define, establish, and govern the end-to-end Quality Assurance strategy, standards, and testing framework.</li><li>
Lead and oversee testing activities covering:
</li><li><ul><li>Functional and System testing for end-to-end business workflows.</li><li>
Integration testing between system components and services.</li><li>
API and backend testing using tools such as Swagger, Postman, and Rest Assured.</li><li>
Test automation using frameworks such as Robot Framework, SHAFT Engine, or Selenium.</li><li>
Performance testing using tools such as JMeter, Locust, Gatling, or k6.</li></ul></li><li>
Review, validate, and approve all QA deliverables and testing evidence prior to client submission.</li><li>
Lead QA team planning, task allocation, execution oversight, and reporting.</li><li>
Ensure full traceability between requirements, test cases, defects, and delivery outcomes.</li><li>
Collaborate closely with development, data, and AI teams throughout the delivery lifecycle.</li><li>
Drive continuous improvement of QA processes, efficiency, and quality metrics.</li></ul> 
Requirements 
Qualifications &amp; Requirements<ul><li>
Extensive professional experience in Quality Assurance +9 years, including leadership responsibilities.</li><li>
Strong hands-on expertise in database testing, API testing, test automation, and performance testing.</li><li>
Practical exposure to AI-based systems is an advantage.</li><li>
Experience with enterprise in KSA-projects preferred.</li><li>
Experience working in Agile delivery environments .</li></ul>
Certifications<ul><li>
ISTQB CTFL (Mandatory)</li><li>
ISTQB CTFL-AT (Preferred)</li></ul>
Language<ul><li>
Arabic (Native) &amp; English (Fluent)</li></ul></div>

QA Lead (AI & Technology Projects)

Brave Bison

<div>
 
 
 QA Team Lead, Brave Bison Commerce
 
 
 
 
 
 
 
 Who are we?
 
 
 
 A world where complexity is the only constant demands a new breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose built for the digital era.
 
 
 
 
 
 Our universe is made up of award-winning business arms Brave Bison, Engage, SocialChain and MTM. And we&rsquo;re underpinned by leading marketing training practice, MiniMBA, as well as our very own social-first media network who deliver monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snap, Meta and TikTok.
 
 
 
 
 
 We&rsquo;re a global collective who live and breathe digital, working with some of the boldest brands in the world to capitalise on the complexity that defines the modern marketing landscape.
 
 
 
 
 
 
 
 
 
 Our mission
 
 
 
 
 
 
 New platforms, new behaviours, new audiences, new trends, new technologies, new regulations&mdash;our clients&rsquo; worlds get more complex daily. Their agency partnerships shouldn&rsquo;t. It&rsquo;s our job to cut through the chaos, make the complex simple and navigate a clear path to growth for them.
 
 
 
 
 
 That&rsquo;s why we make it our mission to
 
 capitalise on complexity
 
 for our clients&mdash;across consultancy, capability and execution&mdash;by crafting dynamic digital solutions that outpace tomorrow&rsquo;s challenges.
 
 
 
 
 
 
 
 
 
 Our values
 
 
 
 
 
 
 
 
 
 We&rsquo;re a proudly diverse business comprised of deep specialists across media, marketing, training and technology. Although our skills, backgrounds and beliefs may differ, we are united by four core shared values:
 
 <ul>
 <li>
 
 Bold Curiosity.
 
 </li>
 </ul>
 
 We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients&rsquo; worlds and are always hungry to learn more about them, our specialisms and each other.
 
 
 
 
 <ul>
 <li>
 
 Connected Clarity.
 
 </li>
 </ul>
 
 We are focused in our collaboration &mdash; joining the right dots between our clients, our partners and our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple.
 
 
 
 
 <ul>
 <li>
 
 Positive Encouragement.
 
 </li>
 </ul>
 
 We want to make working with us the best part of someone&rsquo;s day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs.
 
 
 
 
 
 
 
 <ul>
 <li>
 
 Constant Impact.
 
 </li>
 </ul>
 
 We believe in outcomes over outputs. We&rsquo;re goal orientated, results driven and data-led. We show up with passion every day. And we&rsquo;re always honing our craft.
 
 
 
 
 
 
 Brave Bison Commerce
 
 
 
 With over 300 ecommerce projects and &pound;2billion worth of transactions under our belt, we&rsquo;ve designed and built hundreds of bespoke digital solutions for complex B2B, B2C, D2C and B2B2C companies.
 
 
 Whether we&rsquo;re modernising a monolith platform or building a fully composable solution, we ensure our clients are ready to meet customers anywhere &ndash; online, mobile, in-store or on social &ndash; unlocking a brave new world of possibility.
 
 
 
 
 
 
 Your role
 
 
 
 As the QA Team Lead, you will establish and lead the Quality Assurance function across the business. This includes defining the QA vision, building scalable processes, mentoring the QA team, and ensuring consistent, high-quality delivery of e-commerce solutions.
 
 
 
 
 
 Because this role interacts with stakeholders across multiple countries and departments, we&rsquo;re looking for someone
 
 easy-going, approachable, and highly effective in communication
 
 , able to collaborate smoothly with diverse teams and build strong relationships.
 
 
 
 
 
 A major aspect of this role is
 
 advocating for QA
 
 ,
 
 educating stakeholders
 
 on its value, and ensuring QA has a strong, respected presence
 
 in all project phases
 
 . You will enforce QA processes across existing and new projects, including early
 
 involvement during the pre-sales or discovery phases.
 
 
 
 
 
 
 You will also be responsible for introducing
 
 AI-driven approaches
 
 to reduce QA effort, streamline workflows, and increase overall efficiency.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Establish and lead the QA practice within the organisation, defining the long-term QA strategy and vision.
 </li>
 <li>
 Communicate and demonstrate the value of QA to stakeholders, leadership, and cross-functional teams.
 </li>
 <li>
 Advocate for the QA team, ensuring QA has influence across all project stages.
 </li>
 <li>
 Review QA involvement, ways of working, and quality gates across all existing projects; recommend and implement improved, more efficient processes.
 </li>
 <li>
 Enforce robust QA processes for all new projects, starting from the pre-sales phase.
 </li>
 <li>
 Lead, mentor, and grow a team of QA engineers. Coordinate with teams on which trainings they should take, depending on the project needs.
 </li>
 <li>
 Ensure consistent testing standards across functional, regression, integration, and end-to-end testing.
 </li>
 <li>
 Implement and track QA KPIs (defect leakage, test coverage, release readiness, etc.).
 </li>
 <li>
 Identify opportunities to use AI tools to improve QA efficiency, ensuring responsible and effective adoption.
 </li>
 <li>
 Collaborate closely with Product, Development, and Delivery teams to embed quality throughout the SDLC.
 </li>
 <li>
 Participate in release planning, risk assessments, and quality gate approvals.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 <ul>
 <li>
 5+ years of experience in QA roles, with at least 2 years in a leadership or team lead position.
 </li>
 <li>
 Strong experience working in
 
 e-commerce environments
 
 with complex, high-traffic systems.
 </li>
 <li>
 Strong understanding of QA methodologies, test strategies, and agile delivery practices.
 </li>
 <li>
 
 Fluent English
 
 &mdash; essential for working in a multi-national organisation and collaborating with global teams.
 </li>
 <li>
 
 Easy-going, approachable, and excellent communication skills
 
 &mdash; able to collaborate effectively across diverse teams and cultures.
 </li>
 <li>
 Ability to clearly articulate QA value to both technical and non-technical stakeholders and clients.
 </li>
 <li>
 Strong analytical and problem-solving skills with excellent organisational abilities.
 </li>
 <li>
 Experience managing remote or international QA teams.
 </li>
 <li>
 
 Ability to introduce, implement, and scale the use of AI tools in QA
 
 , improving team efficiency and reducing manual effort.
 </li>
 <li>
 Knowledge of performance, load, or security testing is a plus.
 </li>
 </ul>
 
 
 
 
 
 Nice-to-Have
 
 
 <ul>
 <li>
 Experience with API testing tools (Postman, REST Assured).
 </li>
 <li>
 Knowledge of cloud environments (AWS, Azure).
 </li>
 <li>
 ISTQB or equivalent certification.
 </li>
 <li>
 Experience evaluating or experimenting with modern AI tools for software testing and productivity.
 </li>
 </ul>
 
 
 
 
 
 What you&rsquo;ll get
 
 
 
 
 
 
 Our people make us who we are, so to make sure we attract and retain the best and brightest in the industry, we offer an attractive benefits package.
 
 
 
 
 
 But not only that, we are the UK&rsquo;s first carbon neutral agency (a status we have held since 2018), with a serious commitment to monitoring and reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste &amp; Recycling and Sustainable Consumption.
 
 
 
 
 
 Then there&rsquo;s a whole host of benefits &ndash; from discounted gym memberships and free eye tests to an employee pension scheme and enhanced maternity, paternity, and adoption package. Here&rsquo;s a snapshot of just some of the benefits we think you might also like:
 
 
 
 
 <ul>
 <li>
 
 Dynamic working:
 
 To keep that work-life harmony in check, we're flexible on where and when you work
 </li>
 <li>
 
 Calm Subscription:
 
 Now more than ever, it&rsquo;s important to mind your mind!
 </li>
 <li>
 
 25 days annual leave:
 
 This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days
 </li>
 <li>
 
 Christmas closure:
 
 No need to save holiday days for the Christmas closure period. It's on us!
 </li>
 <li>
 
 Birthdays off:
 
 One extra day to celebrate your big day
 </li>
 <li>
 
 Summer hours:
 
 Between June and Aug we finish at 15.00 every Friday.
 </li>
 <li>
 
 Online coaching and mental health support:
 
 Unlimited via OpenUp
 </li>
 <li>
 
 Remote Working:
 
 Work abroad for up to one month a year.
 </li>
 <li>
 
 Performance &amp; Salary:
 
 Reviewed twice a year for everyone.
 </li>
 </ul>
 
 
 
 
 Finally, we&rsquo;re proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital &amp; civil partnership status.
 
</div>

QA Team Lead

Kaptius

ServiceNow Test Lead / QA Lead (ITAM &amp; ITOM)Location: Abu Dhabi (Hybrid), can work remotely with travel when required. Employment Type: Permanent Start: ASAP Focus Modules: IT Asset Management (ITAM), IT Operations Management (ITOM)About KaptiusKaptius is a fast-growing ServiceNow pure-play partner delivering enterprise-scale digital transformation programmes globally. As we expand our UAE practice, we are supporting a major enterprise customer with a large ServiceNow implementation programme.To support this engagement, we are looking for an experienced ServiceNow Test Lead / QA Lead to take ownership of testing strategy and quality governance across the ITAM and ITOM implementation streams.Role SummaryThe ServiceNow Test Lead / QA Lead will be responsible for establishing and managing the test strategy, planning, execution, and quality assurance framework across the ServiceNow programme.The role will focus specifically on validating implementations across ITAM (HAM/SAM) and ITOM modules, ensuring integrations, CMDB accuracy, asset lifecycle processes, and operational workflows are tested thoroughly before release.You will work closely with project managers, architects, developers, and client stakeholders to ensure testing is aligned with delivery timelines and business outcomes.Key Responsibilities<ul><li>Define and manage the overall test strategy and QA governance for the ServiceNow programme.</li><li>Lead testing across ITAM and ITOM modules, including Discovery, CMDB, Asset Management, and related integrations.</li><li>Create and manage test plans, test cases, and test scripts aligned to business requirements.</li><li>Coordinate functional testing, system integration testing (SIT), and user acceptance testing (UAT).</li><li>Manage defect tracking, prioritisation, and resolution across delivery teams.</li><li>Ensure CMDB and asset data accuracy is validated through testing cycles.</li><li>Work with development teams to validate integrations with external systems such as procurement, finance, monitoring, and infrastructure tools.</li><li>Facilitate UAT workshops with client stakeholders and ensure business requirements are validated.</li><li>Provide clear reporting on test progress, risks, and quality metrics to programme leadership.</li><li>Support release readiness and go-live validation.</li></ul>Experience Required<ul><li>Proven experience as a ServiceNow Test Lead, QA Lead, or Test Manager.</li><li>Strong experience testing ServiceNow ITAM and ITOM modules.</li><li>Experience working on enterprise-scale ServiceNow implementations.</li><li>Understanding of CMDB, Discovery, asset lifecycle management, and integrations.</li><li>Experience managing end-to-end testing cycles including SIT and UAT.</li><li>Experience working within Agile or hybrid delivery environments.</li><li>Strong stakeholder communication and reporting skills.</li></ul>Skills &amp; Capabilities<ul><li>Strong understanding of ServiceNow platform functionality and architecture.</li><li>Experience with test management and defect tracking frameworks.</li><li>Ability to manage testing across multiple delivery streams.</li><li>Strong analytical and problem-solving capabilities.</li><li>Excellent documentation and reporting skills.</li><li>Comfortable working in client-facing environments.</li></ul>Certifications (Preferred)<ul><li>ServiceNow Certified System Administrator (CSA)</li><li>ISTQB (or equivalent testing certification)</li><li>ITIL Foundation</li><li>ServiceNow certifications in ITOM or ITAM are advantageous.</li></ul>Why Join Kaptius<ul><li>Join a rapidly growing ServiceNow partner expanding across the Middle East.</li><li>Work on a major enterprise ServiceNow programme in Abu Dhabi.</li><li>Opportunity to shape testing and quality frameworks for large-scale implementations.</li><li>Hybrid working model with exposure to high-impact digital transformation initiatives.</li></ul>Job Types: Full-time, PermanentAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Kaptius are a Pure Play ServiceNow Partner, How many years experience do you have working in ServiceNow?</li><li>How many years of experience do you have testing or managing QA activities on ServiceNow implementations?</li><li>Which ServiceNow modules have you been involved in testing?</li><li>Have you worked specifically on testing ServiceNow ITOM capabilities such as Discovery, CMDB, or Event Management?</li><li>Have you worked on testing ServiceNow IT Asset Management (ITAM), including Hardware Asset Management (HAM) or Software Asset Management (SAM)?</li><li>Do you hold any ServiceNow Certifications? If Yes, please do list below</li></ul>Experience:<ul><li>ServiceNow: 4 years (Required)</li></ul>Location:<ul><li>Abu Dhabi (Abu Dhabi) (Preferred)</li></ul>Work Location: Hybrid remote in Abu Dhabi (Abu Dhabi)

ServiceNow QA/Test Lead

Sofka Technologies

<div>Are you looking for new challenges and a place where you can enjoy a close-knit environment while constantly learning?
Welcome to a team with a clear purpose: TRANSFORM people&rsquo;s lives by being the most reliable TECHNOLOGICAL ally!
<h3 class="jobSectionHeader">Get ready and join this adventure!</h3><h2 class="jobSectionHeader">
What will you find in this career opportunity?</h2><ul><li>
 Technical and personal challenges to keep you growing and engaged.</li><li>
A connected team, focused on your physical and mental wellbeing.</li><li>
A culture of continuous improvement, fresh and collaborative, with opportunities for learning and supportive colleagues.</li><li>
KaizenHub: A programme designed to boost your talent, with feedback, mentoring and coaching through Sofka U. It&rsquo;s a challenge and a game at the same time!
</li><li>Programmes like Happy Kaizen and WeSofka to care for your physical and emotional health.</li></ul><h2 class="jobSectionHeader">
What are we looking for?</h2>
A visionary QA Lead - Koerber (WMS) with over 5 years of experience leading quality strategies and a solid mastery of warehouse processes (inbound, inventory, and outbound). The ideal candidate combines a sharp analytical mindset with key expertise in the Koerber platform to ensure operational excellence across every logistical flow.
This is your opportunity to transform large-scale warehouse efficiency. By joining us, you won't just be testing software; you will be setting the standard for technical quality in South America, directly impacting supply chain agility while growing professionally in a high-innovation environment.<h2 class="jobSectionHeader">
Responsibilities</h2><ul><li>
Define and lead the comprehensive testing strategy for the implementation and optimization of the Koerber WMS system.</li><li>
Collaborate closely with Product Owners and Business Analysts to review technical and functional business requirements.</li><li>
Design exhaustive test scenarios covering inbound, inventory management, and outbound shipping processes.</li><li>
Oversee the execution of manual and automated tests to ensure system stability prior to deployment.</li><li>
Manage technical communication between development teams and stakeholders to ensure efficient defect resolution.</li><li>
Implement automation frameworks that optimize regression times and improve overall test coverage.</li></ul><h2 class="jobSectionHeader">
Requirements</h2>
Education: Professional degree in Systems Engineering, Industrial Engineering, Computer Science, or related fields.
 
Experience: Proven track record leading QA teams, with a specific focus on warehouse management and WMS systems (preferably Koerber), demonstrating the ability to coordinate high-complexity deliveries in regional environments.<h2 class="jobSectionHeader">
Technical Knowledge</h2><ul><li>
Advanced mastery of Koerber WMS (HighJump).</li><li>
Test automation with Selenium.</li><li>
Test automation with Playwright.</li><li>
Deep understanding of warehouse operations (Inbound/Outbound/Inventory).</li><li>
Agile software development methodologies.</li><li>
Management of defect tracking tools and test life cycles.</li></ul><h3 class="jobSectionHeader">
We&rsquo;d love to hear from you &ndash; apply now!</h3><h2 class="jobSectionHeader">
Working conditions</h2><ul><li>
Contract type: Permanent contract &ndash; we&rsquo;re looking for long-term relationships and want you to grow with us.</li><li>
Professional growth: At Sofka, you&rsquo;ll access a comprehensive learning ecosystem with resources to close skill gaps and develop your abilities. You decide how you want to grow!</li></ul><h2 class="jobSectionHeader">
Why join Sofka?</h2><ul><li>
Be part of a supportive community with a shared purpose and strong values.</li><li>
Access continuous training, mentorship, and wellness programmes.</li><li>
Advance your career with meaningful experiences and a flexible work model.</li></ul><h3 class="jobSectionHeader">
Ready for your next professional chapter? Apply now and let&rsquo;s transform lives together!</h3></div>

QA Automation Lead + WMS

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