quality assurance lead

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Quality Assurance Lead
</div></div><div><div>Ref #
</div><div>227843
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 16-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.</p><p>
To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo&rsquo;s Cargo Business Optimization Team in Doha as a Quality Assurance Lead<b>.</b></p><p>
Join the QR Cargo family and leave a mark as part of the Cargo Customer Experience team.</p><p><b>
About the role</b></p><p>
As a Quality assurance lead, you will be responsible to manage the implementation of quality standards for QR Cargo systems and processes. Responsible for local analysis of quality results and production of report on KPI, as well as development of measures and methods to ensure the quality objectives are met. Implement effective quality initiatives, assisting in achieving continuous qualitative improvement in service delivery through all customer channels. Support and advice QR Cargo CX managers on quality needs and requirements. Ensure release are tested as per the change request (CR) and document the results for further improvement in the release process.</p><p><b>
As part of your role, your responsibilities will be inclusive of, but not limited to the following:</b></p><ul><li>
Operational Implement a comprehensive quality assurance (QA) strategy to ensure delivery of high-quality application services.</li><li>
Collaborate with stakeholders to define and document quality standards, metrics, and key performance indicators (KPls) for the service desk.</li><li>
Devise and oversee the implementation of proactive quality control processes, such as audits, inspections, and reviews, to identify and address issues before they impact end-users.</li><li>
Analyze data and trends to identify opportunities for continuous improvement in service quality and customer satisfaction.</li><li>
Provide recommendations to management on process enhancements, resource allocation, and technology investments to strengthen the QA program.</li><li>
Establish governance frameworks and policies to maintain the integrity, security, and accessibility of the knowledge base.</li><li>
Lead a team of QA analysts, inspectors, and knowledge management specialists to ensure effective implementation of QA and knowledge management processes.</li><li>
Develop and maintain comprehensive test plans, scripts, and procedures to validate the functionality, usability, and performance of QR Cargo support desk, supported applications and processes. (e.g. PROS, CROMIS, Salesforce etc.)</li><li>
Conduct regular quality assurance reviews and audits of service desk operations, including incident management, problem management, change management, and service request fulfilment</li><li>
Collaborate with the support manager and other team leads to address quality-related issues and implement corrective actions.</li><li>
Develop and maintain a comprehensive knowledge base to capture best practices, troubleshooting guidelines, and step-by-step procedures for resolving common QR cargo application issues.</li><li>
Implement effective knowledge management processes, such as knowledge capturing, validation, categorization, and retrieval, to ensure the knowledge base remains up-to-date and easily accessible.</li><li>
Provide training and support to Cargo digital support team &amp; customer service on effectively leveraging the knowledge base to improve first-call resolution rates and customer satisfaction</li></ul><p><b>
</b></p><p><b>Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><ul><li>Hands-on experience in designing and implementing quality assurance processes for cargo related applications.</li><li>
Strong problem-solving and critical-thinking skills to investigate and resolve complex service desk issues.</li><li>
Strong technical knowledge and understanding of service desk operations, processes, and technologies Excellent problem-solving, critical thinking, and analytical skills</li><li>
Proficiency in quality assurance methodologies, tools, and techniques (e.g., testing, auditing, root cause analysis)</li><li>
Effective project management and change management skills.</li><li>
Excellent communication, interpersonal, and stakeholder management skills</li><li>
Data-driven decision-making and proficiency in data analysis and reporting</li><li>
Proficient in knowledge management processes and tools Familiarity with agile and DevOps practices</li><li>
Strong attention to detail and commitment to quality</li><li>
Ability to work collaboratively and cross-functionally</li><li>
Continuous learning mindset and willingness to stay up to date with industry trends and best practices Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills.</li><li>
Ability to train and develop subordinate's skills.</li><li>
Ability to foster teamwork among team members.</li></ul><p></p><p><br>
</p><p><b>About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p></p><p><b><br>
How to Apply</b></p><p>
If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227843</div></div></div></div></div></div></div></div>

Quality Assurance Lead

Rafhan Maize Products Co. Ltd.

<div>
 Location: Rakh Canal Plant, Faisalabad
 <br/>
 <br/>
 Workplace Type: On Site
 <br/>
 <br/>
 <strong>
  About Ingredion
  <br/>
  <br/>
 </strong>
 Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you&rsquo;ve experienced our work in your favorite chocolate, your pet&rsquo;s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you&rsquo;re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.
 <br/>
 <br/>
 This role will be responsible to develop, direct and provide leadership for the implementation and continuous improvement of the plant's analytical quality systems, processes and records. This role also ensures compliance with regulatory and customer requirements and work with the site management team to make these systems consistent, practical and cost effective.
 <br/>
 <br/>
 As
 <strong>
  Quality Control Lead,
 </strong>
 you will use technical expertise, knowledge of the corn wet milling business, and an understanding of company goals to work with Operations, Quality Assurance and customer to assure product quality. In this role, you will report to Plant Quality Assurance Manager and will oversee a team of 5.
 <br/>
 <br/>
 <strong>
  What Will You Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Quality &amp; Data Analysis &ndash; Lead the QC team to produce precise, accurate and timely test and calibration data and acts as the technical expert and to maintain accurate and functional quality records on QC expectations for plant personnel. Maintain and monitor Corn Refiner Association program check sample program for facility. Ensures that non-routine testing is performed in a timely manner, including any testing done by an outside lab and maintaining the reports.
  </li>
  <li>
   Innovation and Development - Conduct Out of Specification investigations and maintain records and monitor OOS trends. Drive continuous improvements. Apply scientific methodology, use of root cause and statistical analysis tools to support recommendations for process improvements. Develop and implement new QC procedures as needed and review, revise and improve existing systems on a periodic basis.
  </li>
  <li>
   Cross functional Collaboration and Communications &ndash; Work with operations and quality assurance to understand current demands on laboratory services. Direct the operation of the plant QC team to ensure the timely and proper release of products based on effective sampling, accurate and appropriate testing. Ensure SAP data is up to date and that relevant business processes are followed. Communicate trends and significant findings to management. Ability to effect change through persuasion and good communication.
  </li>
  <li>
   Training &amp; Development &ndash; Provide training and technical support to Sample men, Analysts, Chemist, Sr. Chemist in the use of applicable analytical equipment and methodologies. Development and effective analytical training of Lab employees to comply with QC programs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Will You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelors &amp; Masters in Chemistry, Food Technology
  </li>
  <li>
   8 years' experience in Food or Pharma industry with experience within chemical laboratory
  </li>
  <li>
   Exceptional communication skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who You Are
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Well-organized, detail orientated with strong leadership abilities to lead other s in a challenging, dynamic environment
  </li>
  <li>
   Proactive, creative, with a strong will to succeed.
  </li>
  <li>
   Demonstrated analytical problem-solver, bringing in knowledge of good laboratory practices.
  </li>
  <li>
   Strong in interpersonal skills, with the ability to work effectively in a team environment, build consensus, and foster relationships at multiple organizational levels and across functions.
  </li>
  <li>
   Excellent in leadership abilities, to build and develop the quality control team through the implementation of Measurement Systems Analysis and Statistical Process Control to meet the needs of both internal and external customers.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Relocation Available:
  <br/>
  <br/>
 </strong>
 No
</div>


Quality Control Lead

Salla

<div>
 Salla, a leading provider of information technology and services, is currently seeking a talented Quality Engineering Lead to join our team. In this role, you will be responsible for educating, mentoring, and supporting teams in adopting effective quality practices and testing strategies. You will play a key role in driving a quality-first mindset across the organization and ensuring testing aligns with both business goals and software development lifecycles.
 <br/>
 <br/>
 <strong>
  <strong>
   Key Responsibilities:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Conduct training sessions and workshops on quality assurance practices, software testing methodologies, and tools.
  </li>
  <li>
   Mentor and support teams in adopting quality engineering best practices.
  </li>
  <li>
   Lead the definition, implementation, and enforcement of QA standards across all phases of the software development lifecycle (SDLC).
  </li>
  <li>
   Align testing strategies with business objectives to ensure product reliability, performance, and usability.
  </li>
  <li>
   Foster a strong quality culture by encouraging cross-functional collaboration between development, QA, and operations teams.
  </li>
  <li>
   Stay current with emerging trends, technologies, and tools in software testing and quality engineering.
  </li>
  <li>
   Identify gaps or inefficiencies in QA processes and lead continuous improvement initiatives.
  </li>
  <li>
   Provide guidance and leadership during production incidents and outages, ensuring timely resolution and root cause analysis.
  </li>
  <li>
   Define, collect, and report on key quality metrics and performance indicators across teams
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   8+ years of proven experience in Quality Assurance, Software Testing, or a similar role.
  </li>
  <li>
   Strong understanding of software development life cycles (SDLC), Software Testing Life Cycle (STLC), and quality assurance methodologies.
  </li>
  <li>
   Excellent communication, facilitation, coaching, and collaboration skills, with a proven ability to work effectively across cross-functional teams.
  </li>
  <li>
   Hands-on experience with QA tools and test automation frameworks (e.g., Selenium, Playwright, Postman, Xray).
  </li>
  <li>
   Proficiency in continuous integration/continuous delivery (CI/CD) processes and tools.
  </li>
  <li>
   Strong knowledge of Agile methodologies and DevOps practices.
  </li>
  <li>
   Experience in defining and tracking QA KPIs and using reporting tools to measure quality performance.
  </li>
 </ul>
</div>


Quality Engineering Lead

SALLA

<div><p>Salla, a leading provider of information technology and services, is currently seeking a talented Quality Engineering Lead to join our team. In this role, you will be responsible for educating, mentoring, and supporting teams in adopting effective quality practices and testing strategies. You will play a key role in driving a quality-first mindset across the organization and ensuring testing aligns with both business goals and software development lifecycles.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul>
<li>Conduct training sessions and workshops on quality assurance practices, software testing methodologies, and tools.
</li><li>Mentor and support teams in adopting quality engineering best practices.
</li><li>Lead the definition, implementation, and enforcement of QA standards across all phases of the software development lifecycle (SDLC).
</li><li>Align testing strategies with business objectives to ensure product reliability, performance, and usability.
</li><li>Foster a strong quality culture by encouraging cross-functional collaboration between development, QA, and operations teams.
</li><li>Stay current with emerging trends, technologies, and tools in software testing and quality engineering.
</li><li>Identify gaps or inefficiencies in QA processes and lead continuous improvement initiatives.
</li><li>Provide guidance and leadership during production incidents and outages, ensuring timely resolution and root cause analysis.
</li><li>Define, collect, and report on key quality metrics and performance indicators across teams.</li>
</ul><p></p><p><b>Requirements</b></p><ul>
<li><b>8+ years of proven experience</b> in Quality Assurance, Software Testing, or a similar role.
</li><li>Strong understanding of <b>software development life cycles (SDLC)</b>, <b>Software Testing Life Cycle (STLC)</b>, and <b>quality assurance methodologies</b>.
</li><li>Excellent <b>communication, facilitation, coaching</b>, and <b>collaboration skills</b>, with a proven ability to work effectively across cross-functional teams.
</li><li>Hands-on experience with <b>QA tools</b> and <b>test automation frameworks</b> (e.g., Selenium, Playwright, Postman, Xray).
</li><li>Proficiency in <b>continuous integration/continuous delivery (CI/CD)</b> processes and tools.
</li><li>Strong knowledge of <b>Agile methodologies</b> and <b>DevOps practices</b>.
</li><li>Experience in defining and tracking <b>QA KPIs</b> and using <b>reporting tools</b> to measure quality performance.</li></ul></div>

Ingredion Incorporated

EVA Pharma

<div><p>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.</p><p></p><p><b>
Job Summary:</b></p><p>
We are seeking a passionate and talented <b>Quality Assurance Section Head</b> to join our dynamic team.
</p><p>The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.<br>
</p><p><b>Key Responsibilities:</b></p><ul><li>
Lead the Quality Assurance department to ensure compliance with regulatory standards and the implementation of quality management systems.</li><li>
Develop, review, and approve quality policies, procedures, and specifications, as well as monitor their implementation to ensure adherence to cGMP and other applicable guidelines.</li><li>
Conduct audits and assessments of manufacturing processes, quality systems, and documentation to ensure compliance and identify areas for improvement.</li><li>
Manage and coordinate CAPA (Corrective and Preventive Action) processes, ensuring timely and effective resolutions to quality issues.</li><li>
Lead team training initiatives to enhance staff understanding of quality assurance practices, cGMP, and regulatory requirements.</li></ul><p><b>
Requirements</b></p><ul><li>
Bachelor&rsquo;s degree in Pharmacy, Chemistry, or a related field.</li></ul><ul>
<li>Minimum 10 years of experience in Quality Assurance within the pharmaceutical industry with Strong understanding of cGMP, regulatory compliance, and quality management principles and expertise in validation activities for both sterile and non-sterile operations.</li>
<li>Experience in managing teams and leading audits, strong experience in managing diverse customer requirements, technology transfer projects, and setting timely communication with customers.</li>
<li>Excellent English, analytical, problem-solving, and communication skills.</li>
<li>Proven ability to lead diverse teams across multiple geographical regions.</li>
<li>Solid background in new product project management, technology transfer, and product launches in compliance with EU standards.</li></ul></div>

Quality Assurance Section Head

UrbaCon Contracting & Trading Company

Job Summary <p>The Lead QA/QC Engineer is responsible to ensure that products and services meet established quality standards through comprehensive planning, oversight, and evaluation. The role would lead a team of quality assurance and control professionals, implementing testing protocols, monitoring compliance, and driving continuous improvement initiatives to enhance product reliability and customer satisfaction.</p> Job Responsibilities 1 <ul> <li>Develop and implement quality assurance and control procedures and standards.</li> <li>Lead and manage a team of QA/QC engineers and technicians.</li> <li>Coordinate and oversee testing processes to ensure products meet specified requirements.</li> <li>Analyze data from testing and inspection reports to identify quality issues.</li> <li>Collaborate with cross-functional teams to address and resolve quality concerns.</li> <li>Conduct regular audits and assessments to ensure compliance with industry regulations and company policies.</li> <li>Train and mentor team members on QA/QC best practices and methodologies.</li> <li>Prepare and present detailed quality reports to management and stakeholders.</li> <li>Drive continuous improvement initiatives to enhance product quality and process efficiency.</li> <li>Ensure that all quality documentation is accurately maintained and readily accessible.</li> </ul> Job Knowledge & Skills <ul> <li>Proficient in quality assurance/control methodologies, standards, and best practices.</li> <li>Strong analytical and problem-solving skills with attention to detail.</li> <li>Excellent leadership, communication, and teamwork abilities.</li> <li>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</li> </ul> Job Experience <p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus.</p> Competencies <ul> <li>Agility</li> <li>Leadership</li> <li>Material testing & Standard awareness L3</li> <li>QA Audits L3</li> <li>Quality</li> <li>Quality Assurance L3</li> <li>Resilience</li> <li>Statistical Quality Control L3</li> <li>Sub-contractor Quality Management L3</li> </ul> Education <p>Bachelor's Degree in Engineering or any related field</p>

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