quality assurance supervisor

<div>The QA Manager II role has a national salary range of $70,000 - $115,000.
For roles within California the range is $70,304 - $115,000 and Washington is $80,169 - $115,000.
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan and a generous PTO policy. 
 
Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.
Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities... we look forward to exploring career possibilities with you!
Job Description
Manage and coordinate all aspects of quality assurance activities with various levels of risk and complexity within a variety of scopes across a single site. Confirm requests for quality support from the site and communicate policies and procedures. Proactive liaison with customer for quality assurance across site(s). Develop, manage, and oversee site quality resources. Support regional and sector QA and Regulatory Compliance initiatives, as required. Support validated processes as applicable for regulated hardware, equipment, and software systems.<ul><li>
Oversee the maintenance and continuous improvement of the overall quality system or a specific procedure, including management review, CAPA management, internal quality audits, quality self-assessments, change control, document control, and developing and maintaining standard operating procedures/work instructions.</li><li>
Oversee regulatory licenses, permits, and registrations process.</li><li>
Manage and provide oversight for regulatory compliance with regards to products handled and services performed at site by assessing performance to cGxP, the contract (OSA, QAA/ TA), and customer requirements as applicable, reporting the results to executive management</li><li>
Ensure that systems and equipment are validated (if applicable) and change control processes maintained</li><li>
Lead key regulatory, customer and 3rd party audits.</li><li>
Monitor the training and development of site associates to ensure compliance to processes and regulations</li><li>
Manage Quality Technicians within the site, as applicable.</li><li>
Hire, train, and develop QA Supervisor, QA Specialist, QA Tech I, QA Tech II roles.</li><li>
Track and maintain quality assurance metrics for the organization.</li><li>
Act as primary customer contact for QA related issues/initiatives as needed.</li><li>
Track, monitor, and report quality assurance metrics for the site.</li><li>
Monitor the training and development of site associates to ensure compliance to processes and regulations</li><li>
Develop, distribute and maintain regular management reports.</li><li>
Lead and support cross functional continuous improvement projects/continuous improvement activities/workshops</li><li>
Ensure customer service and business standards requirements are met daily</li><li>
Plan, conduct, and act upon inspection processes- Gemba; Standards Confirmation etc on a daily basis</li></ul> 
Required Education and Experience<ul><li>
Bachelor Degree or equivalent 4 years work experience, required</li><li>
Certification related to quality control, preferred</li><li>
3+ years experience in a regulated environment OR ISO 9001 compliant or certified, required</li><li>
1+ years of supervisory or management experience, required</li><li>
Manufacturing, Food, Life Sciences, or 3PL Industry experience, required</li><li>
Participation in successful standards organization registration in a complex environment</li><li>
Supervising or implementing quality control programs</li><li>
Knowledge of regulations such as FDA, GxPs, ATF, DEA, etc.</li><li>
Administrator of training in compliance to regulated standards</li><li>
People management</li><li>
Sufficient computer application experience</li><li>
Strong written and verbal communication</li><li>
Data analysis experience</li><li>
Training and facilitation skills</li><li>
Self management</li><li>
Problem solving</li><li>
Project management</li><li>
Presenting</li><li>
Report creation</li><li>
Solution execution
</li></ul>Our Organization is an equal opportunity employer. 
 
Brand: DHL
 
Address: 1800 Union Airpark Blvd Vandalia, OH - 45377
 
Property Description: 1053 - Union OH
 
Property Number: 1053</div>

Quality Assurance Manager II

DP World

<div>
 
 
 JOB PURPOSE
 
 
 
 To assist in supervising cargo examination operations with a strong focus on supporting quality assurance, minimizing damage, and contributing to process improvement. The Assistant Supervisor works closely with the Quality Foreman and Service Quality Supervisor to ensure cargo handling activities whether manual or equipment-based are conducted safely, efficiently, and in compliance with established procedures. Through regular inspections and hands-on support, this role helps maintain service standards, ensures proper documentation of quality checks, and promotes continuous improvement across cargo examination processes.
 
 
 
 
 
 
 KEY ACCOUNTABILITIES
 
 
 <ul>
 <li>
 Assist the Supervisor and Quality Foreman in overseeing cargo stripping, repacking, and lashing operations.
 </li>
 <li>
 Conduct regular spot checks during cargo examination activities to ensure compliance with handling procedures.
 </li>
 <li>
 Support in verifying proper handling of fragile, hazardous, and oversized cargo.
 </li>
 <li>
 Monitor equipment usage (e.g., forklifts, cranes) and report unsafe practices or malfunctions.
 </li>
 <li>
 Report deviations from SOPs and support in implementing corrective actions.
 </li>
 <li>
 Provide guidance and support to the quality team to maintain service standards.
 </li>
 <li>
 Deliver on-the-job coaching to labor teams on proper cargo-handling techniques.
 </li>
 <li>
 Participate in daily briefings to reinforce quality and safety priorities.
 </li>
 <li>
 Promote awareness of quality culture and customer service best practices.
 </li>
 <li>
 Ensure compliance with company policies, customs regulations, and health &amp; safety standards.
 </li>
 <li>
 Collaborate with operations teams to escalate and resolve quality-related issues.
 </li>
 <li>
 Contribute to SOP reviews and suggest improvements based on operational feedback.
 </li>
 <li>
 Maintain inspection logs and assist in preparing daily/weekly quality reports.
 </li>
 <li>
 Support in analyzing damage reports and assist in implementing preventive measures.
 </li>
 <li>
 Ensure repacking quality and secure lashing under supervision to minimize cargo damage.
 </li>
 <li>
 Coordinate with the Quality Foreman to optimize repacking and reduce excess cargo.
 </li>
 <li>
 Escalate exceptional cases and operational challenges to the Supervisor.
 </li>
 <li>
 Assist in training yard supervisors and foremen on quality procedures.
 </li>
 <li>
 Participate in audits of repacked and stripped containers.
 </li>
 <li>
 Support compliance with safety, environmental, and customs requirements.
 </li>
 <li>
 Assist in tracking and validating charges related to cargo examination and VAS.
 </li>
 <li>
 Ensure proper documentation and billing support for rendered services.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS, EXPERIENCE AND SKILLS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or diploma in Logistics, Supply Chain, Quality Management, or related field.
 </li>
 <li>
 3&ndash;5 years&rsquo; experience in cargo handling operations, quality control, or terminal supervision.
 </li>
 <li>
 Strong knowledge of safe cargo handling techniques and equipment operation.
 </li>
 <li>
 Familiarity with customs examination processes and port terminal procedures is an advantage.
 </li>
 <li>
 Proven background in process improvement and lean management.
 </li>
 <li>
 Leadership and decision-making skills to drive quality initiatives.
 </li>
 <li>
 Excellent communication and coordination abilities.
 </li>
 </ul>
</div>

Assistant Supervisor - Service Quality

TaskUs

<div>
 
 Job Description
 
 
 
 
 
 About TaskUs:
 
 
 TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
 
 
 The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
 
 
 It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
 
 
 
 
 What We Offer:
 
 
 At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
 
 
 
 Job Summary
 
 
 
 The Quality Assurance Supervisor is responsible for leading and managing a team of QA Analysts or agents to ensure the delivery of exceptional customer service and the maintenance of high-quality standards across all customer interactions. This role involves developing, implementing, and monitoring quality processes to drive continuous improvement, enhance customer satisfaction, and ensure compliance with all company policies and regulatory guidelines.
 
 
 
 Key Responsibilities
 
 
 
 
 Quality Management and Monitoring:
 
 
 
 <ul>
 <li>
 Monitor and evaluate customer interactions (calls, emails, chat, etc.) to ensure adherence to established quality standards, scripts, and compliance guidelines .
 </li>
 <li>
 Develop and implement effective quality assurance processes, including call monitoring, documentation reviews, and performance metrics tracking .
 </li>
 <li>
 Conduct regular audits and inspections to assess call center operations and identify areas for improvement in processes and service delivery .
 </li>
 <li>
 Finalize and manage the Quality Assurance form/scorecard and ensure TQT (Tool/System) readiness and use for auditing .
 </li>
 <li>
 Conduct calibration sessions to maintain consistency in internal review evaluations across the team .
 
 
 </li>
 </ul>
 
 Team Leadership And Development
 
 
 
 <ul>
 <li>
 Supervise the daily activities of the QA team, providing guidance and support .
 </li>
 <li>
 Conduct performance evaluations and provide regular, constructive feedback and coaching to the QA team to enhance their skills and knowledge .
 </li>
 <li>
 Collaborate with Team Managers/Leaders (TLs) and Learning &amp; Development to identify training needs for agents and develop targeted quality improvement plans and training programs .
 </li>
 <li>
 Be involved in the hiring and onboarding process for new QA Analysts and agents .
 
 
 </li>
 </ul>
 
 Data Analysis And Reporting
 
 
 
 <ul>
 <li>
 Analyze key performance indicators (KPIs) and quality data, such as Customer Satisfaction (CSAT), First Call Resolution (FCR) rate, Average Handle Time (AHT), and quality scores, to identify performance trends and recurring issues .
 </li>
 <li>
 Prepare and present monthly and annual performance reports on quality metrics and findings to upper management, making data-driven recommendations for process improvements .
 </li>
 <li>
 Document quality findings and maintain accurate records of evaluation scores, feedback provided, and action plans implemented .
 
 
 </li>
 </ul>
 
 Collaboration And Process Improvement
 
 
 
 <ul>
 <li>
 Collaborate with other departments (Operations, Training, Technology) to align on quality standards, resolve complex customer issues, and implement corrective actions to enhance overall operational efficiency and customer experience .
 </li>
 <li>
 Handle escalated customer inquiries and complaints, providing efficient resolution and feedback to prevent recurrence .
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Education: Associate's or Bachelor's degree in Business Administration, Communications, or a related field (preferred).
 </li>
 <li>
 Experience: At least 2-5 years of experience in a call center environment, with a proven track record in a Quality Assurance or supervisory/leadership role .
 </li>
 <li>
 Skills:
 </li>
 <ul>
 <li>
 Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions .
 </li>
 <li>
 Excellent leadership, communication, and coaching abilities to motivate and develop a team .
 </li>
 <li>
 Deep knowledge of call center operations and quality assurance processes .
 </li>
 <li>
 Proficiency in call center software, CRM systems (e.g., Zendesk, Salesforce), and quality monitoring tools .
 
 </li>
 </ul>
 </ul>
 
 
 How We Partner To Protect You:
 
 
 TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
 
 
 
 
 DEI:
 
 
 In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
 
 
 We invite you to explore all TaskUs career opportunities and apply through the provided URL
 
 https://www.taskus.com/careers/ .
 
 
 
 TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
 
 
 Req Id: R_2601_337
 
 
 Posted At: Thu Jan 08 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
</div>

Quality Supervisor

Tesla

<div>What to Expect<div>
We are seeking an energetic, team-oriented people-person to be responsible for the performance of Quality technicians on shift. The supervisor will manage a team of technicians to ensure they perform at a high level while meeting the needs of the production floor and product quality. This individual will be responsible for Quality assurance related metrics for their shift. The supervisor will performance manage their team to generate the highest value from every employee while maintaining a high level of technical ability.</div> 

What You'll Do<div><ul><li>
Guide and coordinate Technicians on shift, taking primary ownership for their training and ability to maintain conformance to quality procedures and specifications</li><li>
Drive improvement activities across the shift to increase team knowledge and capability</li><li>
Align with Quality engineering team to support incoming quality activities</li><li>
Work from schematics, diagrams, layouts, defined plans, and written/verbal instructions</li><li>
Maintain quality performance metrics and drive issues to root cause solutions</li><li>
Audit manufacturing line against released manufacturing processes and procedures</li><li>
Provide coaching and training to technicians and inspectors, define goals and performance metrics</li></ul></div> 
What You'll Bring<div><ul><li>
Must understand general manufacturing processes, Quality methodologies, and team leadership</li><li>
Must be adaptable in work schedule (including compressed work week and night shift) and the working environment</li><li>
Effective verbal and written communications skills along with strong attention to detail, flexibility, and prioritization</li><li>
Capable of providing constructive feedback to subordinates</li><li>
Maintains confidentiality of sensitive and proprietary information</li><li>
Multitasks and adapts to constant change</li><li>
Ability to sit, stand, and/or walk for 10+ hours per day, wear air purifying respirator as needed for specific tasks, Lift at least 10 -20 lbs on a regular basis, perform repetitive hand and wrist motions and sometimes may have to twist and bend body, Ability to climb ladders/stairs, Work in a loud environment</li></ul></div> 

Compensation and Benefits<div>
Benefits</div><div>
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
<ul><li>Medical plans &gt; plan options with $0 payroll deduction</li>
<li>Family-building, fertility, adoption and surrogacy benefits</li>
<li>Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution</li>
<li>Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA</li>
<li>Healthcare and Dependent Care Flexible Spending Accounts (FSA)</li>
<li>401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits</li>
<li>Company paid Basic Life, AD&amp;D</li><li>
Short-term and long-term disability insurance (90 day waiting period)</li>
<li>Employee Assistance Program</li>
<li>Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays</li>
<li>Back-up childcare and parenting support resources</li>
<li>Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft &amp; legal services, and pet insurance</li>
<li>Weight Loss and Tobacco Cessation Programs</li>
<li>Tesla Babies program</li>
<li>Commuter benefits</li>
<li>Employee discounts and perks program</li>
</ul></div><div>Expected Compensation</div><div>
$96,000 - $144,000/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</div> 
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. 
 
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.</div>

Quality Supervisor, Optimus

SunTree Snack Foods

Are you ready to make a real impact and grow your career in an industry that nourishes the nation? Join us at SunTree Snack Foods in Phoenix, AZ, where exciting opportunities await you! Whether you&rsquo;re looking to launch your career or take it to the next level, we offer the perfect platform to thrive in the dynamic world of food manufacturing.At SunTree, we don&rsquo;t just make snacks&mdash;we craft quality products that people across the country love. From sourcing the finest ingredients to producing and packaging private label nuts, seeds, dried fruit, mixes, and confections, our team plays a key role in delivering delicious, healthy snacks to households nationwide. With our products featured in grocery stores, clubs, and mass channels, you&rsquo;ll feel a sense of pride knowing the snacks you helped create are enjoyed coast-to-coast.Now&rsquo;s the time to be part of our growth and success! Ready to start or accelerate your journey with us? Come be part of something bigger at SunTree Snack Foods!We are looking for a 2nd Shift Quality Supervisor to join our dynamic team at SunTree Snack Foods. In this role, you will have the opportunity to:<ul><li>Contribute to our mission of inspiring, creating, and delivering high-quality snacks with exceptional service.</li><li>Collaborate with cross-functional teams to drive innovation and meet the evolving needs of our customers and consumers.</li><li>Ensure the highest standards of food safety, quality, and customer satisfaction are met.</li><li>Uphold Trophy&rsquo;s strong commitment to caring for customers, our community, and the environment.</li></ul>Key Responsibilities:&middot; Maintain company&rsquo;s Certified GFSI program: the BRC Global Standard for Food Safety.&middot; Maintain and improve the Quality Assurance Programs as required.&middot; Manage personnel and day-to-day running of the laboratory.&middot; Maintain written Company polices related to ensuring product quality and product safety and if necessary, add new polices that must be reviewed and approved by QA Manager or QA Director.&middot; Provide employee training related to GMPs and HACCP Program.&middot; Enforce GMPs in the Plant.&middot; Perform internal audits.&middot; Interface with Customers and Government Agencies as required during visits, inspections, and customer audits.&middot; Ensure proper implementation of various processes as they relate to formulation and processing procedures.&middot; Apply statistical Process Control (SPC) methods for analyzing data to evaluate the process control as monitored by Quality Assurance Department, as needed.&middot; Solve issues related to raw materials, ingredients, and process control.&middot; Investigate and respond to customer and consumer complaints as per the established Consumer Complaint Program.&middot; Initiate and help implement corrective action as a result of customer complaints and internal audits.&middot; Evaluate new and existing suppliers of commodities, ingredients, cleaning chemicals, and packaging materials if necessary.&middot; Meet daily with the Operational departments to discuss incidents related to food safety and quality. Work to resolve procedural non-conformances, products on hold, compliance issues in a timely manner.&middot; Interact with company personnel in all departments of all SunTree - Production, Scheduling, Maintenance, Engineering, Marketing, Sales, Procurement, Warehouse, and Finance.&middot; Provide direction to operational teams whenever processes fall out of control.&middot; Keep the QA Director and Quality Manager abreast of significant issues or developments identified during course of daily activities with recommendations of corrective action to rectify situation.&middot; Lead continuous improvement initiatives with respect to GMPs and Food Safety with all plant departments.&middot; Contribute to continuous improvement of existing processes and products.Other duties as assigned by Quality Manager or QA Director.Experience, Qualifications, and Educational Requirements:&middot; Bachelor of Science (Food Science, Microbiology) or diploma/degree from related discipline.&middot; 5 years of food industry experience including 3 years of supervisor experience preferred.&middot; Must be trained in at least one GFSI Benchmarked food safety standard (BRC preferred) and have experience implementing and managing food safety systems in a food manufacturing environment.&middot; Knowledgeable in understanding the Food &amp; Drug Act and Regulations, Consumer Packaging &amp; Labeling Act &amp; Regulations, and Nutrition Labeling Regulations is an asset.&middot; PCQI certified prefered&middot; Must have HACCP qualification (ideally advanced level).&middot; Must have internal audit training.&middot; Must be competent in using standard computer software packages including Microsoft Word, PowerPoint, Excel, flow chart programming, label programming.&middot; Ability to read and interpret documents such as Food and Drug Act and Regulations, Consumer Packaging &amp; Labeling Act &amp; Regulations, and other procedure manuals dealing with Food Laws (domestic and foreign).Ability to develop and write policies, procedures, programs, report forms, charts, and correspondence.SunTree Snack Foods is an equal opportunity employer that values workforce diversity. Diversity is core to our business: by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth. SunTree Snack Foods provides equal opportunities in employment, promotions, wages, benefits and all other privileges, terms, and conditions of employment to all qualified persons without regard to race, national or ethnic origin, color, religion, age, sex, sexual orientation, or any other characteristics protected by the applicable Federal and State laws. Must be currently eligible to work in the US.Apply today and help us create snacks that bring joy and togetherness to our customers and consumers!Job Type: Full-timePay: $80,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Are you able to work the following work schedule: Monday through Thursday (10 Hours) 6:30pm to 3:30 am, Fridays will depend on company needs. Schedule is subject to change due to company needs. </li></ul>Experience:<ul><li>Supervisor : 5 years (Required)</li><li>Quality management: 5 years (Preferred)</li><li>Food Manufacturing: 5 years (Preferred)</li><li>Quality assurance: 5 years (Preferred)</li><li>JD Edwards: 2 years (Preferred)</li></ul>License/Certification:<ul><li>HACCP Certification (Required)</li><li>PCQI (Required)</li><li>Certified Quality Auditor (Required)</li></ul>Work Location: In person

2nd Shift Quality Supervisor

اورنچ مصر

<div>About the job Supervisor, Service Management Assurance
<div>Purpose of the job

Provide Architecture Solutions, implementing, administering &amp; customizing Service Management Assurance business solutions needed to automate all processes and activities for all departments across Orange Egypt.

Duties and responsibilities

<ul><li>Develop technical solutions and systems (HW&amp;SW) for Service management department to inssure compliancy with ITIL v3 standards &amp; document them in addition to creation of operation support solutions architecture to fulfill the special needs of different users of Service Manager tool, including: Technology, CS, Commercial and HR users.</li><li>
Create, design and implement new solutions and innovations to automate different process including Change Management, Request Management, Configuration Management, Incident Management and SLM management (to reflect the performance of Technology teams in solving technical problems affecting subscribers).</li><li>
Design and implement the integrations between OpenText Service Manager and other OSS/ NMS tools including OMU, NNM, BAC and OMCs to avail automatic trouble ticketing and fault management notifications and alerts to comply with Orange standards.</li><li>
Automate different request forms used internally in Orange to limit paper-work usage and reduce related OPEX costs.</li><li>
Support Service Management Assurance administrators in troubleshooting of complex technical issues.</li><li>
Receive emails of issues from SM users and solve them.</li><li>
Implement service management systems.</li><li>
Administrate all service management systems.</li><li>
Responsible for Service Management systems deployments:</li><li>
Handle SM notifications solution (Telalert) development, operations and support.</li></ul>

Job specification

Education

<ul><li>Bachelor of Computer Science.</li></ul>

Experience
<ul><li>
Minimum 3 years of experience in telecommunication field, 1 of which in (System Integration &amp; Network Management field, &amp; operating systems and Database administration or any IT system administration) including 1 year experience in JavaScript.</li></ul>

Skills and abilities

<ul><li>Fluent English both spoken and written.</li><li>
Excellent computer programming skills.</li><li>
Good communication skills.</li><li>
Ability to develop accurate reports.</li><li>
Good Reporting and organization skills.</li><li>
Good presentation skills.</li><li>
Very good in MS-SQL.</li><li>
Good Knowledge SNMP protocol.</li><li>
Good Knowledge of Systems integrations and system architect (Application Servers, DB, Load Balancers)</li><li>
Web developing or ASP Knowledge is Value added</li></ul></div></div>

Supervisor, Service Management Assurance

Southwire

<div>A leader in technology and innovation, Southwire Company, LLC is one of North America&rsquo;s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what&rsquo;s possible?
Location: Heflin, AL
Shift: 6p-6a
Pay Rate: $25.62 &ndash; $27.25<div><div><div><h2 class="jobSectionHeader">
Job Description</h2></div><div>
JOB OVERVIEW: 
The Quality Assurance 1 role is a medium skill role that will be responsible for keeping a close check on the quality of all wire products to ensure that the finished wire always meets Southwire and Laboratories specifications 
GENERAL REQUIREMENTS: 
High school diploma or equivalent 
Must have experience using Microsoft Office (Word, Excel) 
Must have knowledge/experience using SAP, Advaris, and Shopfloor 
May be required to learn other software systems for this role 
Must read, write, and speak English; Bilingual in Spanish is a plus 
Must be able to lift up to 45 lbs 
Must be able to stand and lift heavy loads for long periods of time 
PRIMARY JOB TASKS: 
Documents all test and production on required forms, tags, and computer systems 
Monitor and record ro production data from iFix system to assign proper rod grade (CTON Rod Mill) 
Cuts samples for customers as required in customer specifications and indicated on product specifications 
Hold tags and QA samples 
Responsible for inspecting and testing the wire during and after its production to make sure it meets industry standards 
Responsible for keeping personnel informed if their products do not meet the specification 
Responsible for issuing stop tags prohibiting certain wire from being used or sold if it fails to meet all industry standards 
Responsible for completing machine checks on all assigned machine and for filling out all related reports 
Responsible for keeping work area and equipment clean and in good condition 
Responsible for checking to see that the correct PCS tags are used on the finished wire 
Responsible for passing tests once a month to ensure that the assistant understands basic testing procedures sufficiently and has kept abreast of all new techniques and procedures 
Perform all other duties as assigned 
CROSS TRAINING: 
Will be required to cross-train on equipment within your identified workgroup at your facility 
Once trained in more complex jobs, may be required to fill the position in the event of absence or vacancy 
Will be required to rotate on a set frequency within your workgroup to maintain skill proficiency 
QUALITY: 
Do not release products until all quality checks have been passed 
Perform quality checks, as outlined in the process procedures for the machine, and minor maintenance when necessary 
Immediately report quality issues to the supervisor or quality manager 
Use the company&rsquo;s ISO Quality System documentation to help guide all daily quality activities 
SAFETY: 
Working safely is a condition of employment 
Responsible to observe Southwire safety rules and maintain good housekeeping 
Follow all safety procedures and rules 
Properly wear all required PPE 
Review and know all Job Hazard Analyses for proper job sequence and hazards associated with the jobs assigned to do 
Review and know all Safety Data Sheets for the jobs assigned to do 
Maintain all work areas to 5S standards 
Perform pre-operation safety inspection and hazard analysis 
Follow all company environmental rules/procedures and handle all materials in a manner designed to minimize environmental impact 
PHYSICAL/ENVIRONMENTAL DEMANDS: 
Must be able to work in hot and cold environments normally found in a prefabricated building without climate-control 
Physical activity associated with daily performance of this job include: balance, climbing, fingering, grasping, hearing, kneeling, lifting, pulling, pushing, reaching, repetitive motions, standing, stooping, walking and sitting</div></div></div>
Benefits We Offer:<ul><li>
401k with Matching &amp; Pension Plan (Eligible for Pension after 1,000 Hours Worked)</li><li>
Family and Individual Insurance Packages (Health, Life, Dental, and Vision)</li><li>
Paid Time Off &amp; Paid Holidays</li><li>
Long &amp; Short-Term Disability</li><li>
Supplemental Insurance Plans</li><li>
Employee Assistance Program</li><li>
Employee Referral Program</li><li>
Tuition Reimbursement Programs</li><li>
Advancement &amp; Professional Growth opportunities</li><li>
Parental Leave</li><li>
&amp; More</li></ul>
Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.</div>

Inspector, Quality Assurance

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