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receptionist emea

Hilton

<div>Receptionist - EMEA
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
What will I be doing? 
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for? 
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in cash handling</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Receptionist - EMEA

<div>
 A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
 
 
 
 What will I be doing?
 
 
 
 As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Achieve positive outcomes from Guest queries in a timely and efficient manner
 </li>
 <li>
 Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
 </li>
 <li>
 Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
 </li>
 <li>
 Demonstrate a high level of customer service at all times
 </li>
 <li>
 Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
 </li>
 <li>
 Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
 </li>
 <li>
 Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
 </li>
 <li>
 Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 </li>
 <li>
 Follow company brand standards
 </li>
 <li>
 Assist other departments, as necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a customer-focused industry
 </li>
 <li>
 Completed high school certificate or equivalent
 </li>
 <li>
 Positive attitude and good communication skills
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Ability to work on your own and as part of a team
 </li>
 <li>
 Competent level of IT proficiency
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in cash handling
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Garden Inn Kuwait
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Garden Inn
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Boutiqaat

<div>
 
 
 Front Desk, First Impressions &amp; Fabulous Vibes &mdash; We&rsquo;re Hiring a Receptionist at Boutiqaat!
 
 
 
 At
 
 Boutiqaat
 
 , we&rsquo;re more than a beauty and fashion platform&mdash;we&rsquo;re a bold, digital lifestyle brand leading the e-commerce wave across the GCC. With style, tech, and customer obsession at our core, we create experiences that make people feel seen, heard, and valued.
 
 
 Now we&rsquo;re on the hunt for
 
 the face and voice of Boutiqaat
 
 &mdash;a Receptionist who&rsquo;s polished, professional, and brings a positive presence to every conversation.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 <ul>
 <li>
 Welcoming visitors, partners, and VIPs with warmth, confidence, and efficiency.
 </li>
 <li>
 Managing calls, emails, and inquiries like a pro&mdash;connecting people to the right department with ease.
 </li>
 <li>
 Maintaining a tidy, organized front-desk area that reflects our sleek, modern brand.
 </li>
 <li>
 Supporting admin tasks and office coordination to keep our operations running smoothly.
 </li>
 <li>
 Being the go-to point of contact for all things &ldquo;first impression&rdquo;&mdash;because you set the tone.
 </li>
 </ul>
 
 
 
 
 
 What You Bring to the Table:
 
 
 <ul>
 <li>
 A charming, confident, and approachable personality with exceptional communication skills.
 </li>
 <li>
 Fluency in English and Arabic is Mandatory.
 </li>
 <li>
 Previous experience in a receptionist, customer service, or front-desk role.
 </li>
 <li>
 Professionalism, punctuality, and the ability to handle multiple tasks with grace.
 </li>
 <li>
 Tech-savvy mindset and comfort using basic office tools and phone/email systems.
 </li>
 </ul>
 
 
 
 
 
 Why Boutiqaat:
 
 
 
 Because we don&rsquo;t do ordinary. At Boutiqaat, you&rsquo;ll be part of a vibrant, youthful environment where style meets innovation. We celebrate creativity, empower individuality, and offer growth opportunities that match your ambition. This is more than a job&mdash;it&rsquo;s your runway to something bigger.
 
 
 
 
 
 
 Ready to be the first smile people see and the voice they remember?
 
 
 
 Apply now and make your mark at Boutiqaat.
 
</div>

Front Desk Receptionist

Holiday Inn

<div>Health Club Receptionist

Are you passionate about health, wellness, and delivering warm, professional service? We&rsquo;re looking for a Health Club Receptionist to be the welcoming face of our fitness and wellness facilities. You&rsquo;ll ensure every member and guest enjoys a seamless, relaxing, and memorable experience from the moment they arrive.
A little taste of your day-to-day:

Every day is different, but you&rsquo;ll mostly be:

Greeting and welcoming members and guests warmly upon arrival to the Health Club and Spa.

Managing guest registrations, memberships, check-ins, and payments accurately and efficiently.

Providing clear information about health club facilities, services, promotions, spa treatments, and fitness programs.

Handling telephone and in-person inquiries, scheduling appointments, and coordinating with fitness trainers and spa therapists.

Ensuring the reception area, locker rooms, and surrounding spaces are clean, organized, and aligned with brand standards.

Upselling memberships, treatments, and retail products to maximize revenue.

Addressing guest concerns and feedback professionally, escalating when required.

Maintaining accurate records of memberships, attendance, and daily transactions.

Coordinating with Housekeeping, Engineering, and other departments to ensure a smooth guest experience.

Upholding grooming standards and representing the hotel with professionalism at all times.
What we need from you:

Previous experience in a receptionist or guest-facing role within a health club, spa, or hotel environment is preferred.

Strong communication and interpersonal skills with a friendly, service-oriented approach.

Fluency in English is essential; knowledge of Arabic or other languages is a plus.

Good organizational and multitasking abilities.

Basic computer skills and knowledge of appointment/reservation systems.

Professional appearance, punctuality, and a positive attitude.

Flexibility to work shifts, weekends, and public holidays.
What you can expect from us:

A supportive and inclusive work environment where your wellness passion thrives.

Training and career development opportunities within IHG Hotels &amp; Resorts.

Competitive salary and benefits in line with market standards.

A chance to be part of a dynamic team that promotes health, wellness, and exceptional guest service.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Health Club Receptionist

<div>
 An Receptionist ensures the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested.
 
 
 
 What will I be doing?
 
 
 
 As Receptionist, you will ensure the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. An Executive Lounge Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
 </li>
 <li>
 Process accurately check-ins and check-out
 </li>
 <li>
 Ensure that all Guest supplies and amenities are offered and replenished to the required standards
 </li>
 <li>
 Stay current with all hotel services as well as VIP requests and special events
 </li>
 <li>
 Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
 </li>
 <li>
 Project a professional manner with an emphasis on hospitality and Guest service
 </li>
 <li>
 Comply with Hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Executive tasks as instructed by the Executive Lounge Supervisor or Manager
 </li>
 <li>
 Serve your role and Team in an environmentally-conscience manner
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous Front Office experience in the hotel, leisure or retail sector
 </li>
 <li>
 Calm, efficient and organised
 </li>
 <li>
 Excellent personal presentation and communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of Guest service
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in Executive Lounge in a hotel environment
 </li>
 <li>
 Multi-lingual
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Kuwait
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Front Office Receptionist

Rayan Gate

Immediate Hiring ( Inside Kuwait Only )Female ( Sale's &amp; Receptionist )Employment Type : Full TimeQualifications / Requirements- Preferred ( Arab ) Nationals- High school diploma/ general education degree (GED)- Proficient in Microsoft Office- Strong communication skills- Multi-tasking and prioritizing tasks without guidance- Relevant experience from 2-3 years- &#8288;Who can join immediatelyInterested candidates, please send your updated CV to : 65917021NO CALLSJob Types: Full-time, Permanent

Female Sales & Receptionist

Accor

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
We are seeking a professional and friendly Front Office Receptionist to join our team in Kuwait City, Kuwait. As the first point of contact for our guests, you will play a crucial role in creating a welcoming and efficient environment, ensuring exceptional customer service throughout their stay.
<ul>
<li>Greet and welcome guests in a warm and professional manner</li>
<li>Perform efficient check-in and check-out procedures</li>
<li>Handle reservations, cancellations, and modifications accurately</li>
<li>Respond to guest inquiries and provide information about hotel services and local attractions</li>
<li>Manage incoming calls and emails promptly and courteously</li>
<li>Process payments and maintain accurate financial records</li>
<li>Coordinate with other departments to fulfill guest requests and resolve issues</li>
<li>Ensure the reception area is clean, organized, and presentable at all times</li>
<li>Assist with administrative tasks as needed</li>
<li>Stay updated on hotel policies, promotions, and events to provide accurate information to guests</li></ul> 
 
Qualifications 
<ul>
<li>Previous experience in a customer-facing role, preferably in hospitality</li>
<li>Excellent communication and interpersonal skills</li>
<li>Fluency in English and Arabic; additional languages are a plus</li>
<li>Strong organizational skills and attention to detail</li>
<li>Ability to remain calm and professional under pressure</li>
<li>Flexibility to work in shifts, including evenings, weekends, and holidays</li>
<li>Basic computer skills and familiarity with hotel management software</li>
<li>Knowledge of local attractions and services in Kuwait City</li>
<li>High school diploma or equivalent; higher education in hospitality is a plus</li>
<li>Positive attitude and enthusiasm for delivering exceptional customer service</li>
<li>Ability to multitask and prioritize in a fast-paced environment</li></ul> 
 
Additional Information 
experience is an asset 
Prior experience working with Opera or a related system 
Fluency in English 
additional languages are a plus 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

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