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customer service representative Jobs in Ksa

customer service representative

receptionist

Massar Business Solutions

<div>
 
 Job Title:
 
 Receptionist
 
 
 
 Location:
 
 Riyadh
 
 
 
 Experience Level:
 
 0-1 Year
 
 
 
 Job Summary
 
 
 
 We are seeking a professional and friendly
 
 Receptionist - Female candidate
 
 to join our team. This entry-level role is ideal for someone who is organized, presentable, and enjoys working in a customer-facing environment. The Receptionist will be responsible for handling front-desk duties, greeting visitors, managing incoming calls, and providing general administrative support.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Greet and welcome visitors in a professional and courteous manner
 </li>
 <li>
 Answer, screen, and forward incoming calls to the appropriate departments
 </li>
 <li>
 Maintain the reception area to ensure a tidy and welcoming environment
 </li>
 <li>
 Receive and sort daily mail and deliveries
 </li>
 <li>
 Assist with administrative tasks such as filing, data entry, and scheduling meetings
 </li>
 <li>
 Provide basic information to clients and guests regarding company services or procedures
 </li>
 <li>
 Handle incoming emails and direct them appropriately
 </li>
 <li>
 Coordinate with office support staff for supplies and maintenance needs
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent (Bachelors degree is a plus)
 </li>
 <li>
 0-1 year of experience in a receptionist or administrative role (fresh graduates are welcome)
 </li>
 <li>
 Proficient in Microsoft Office (Word, Excel, Outlook)
 </li>
 <li>
 Strong verbal and written communication skills
 </li>
 <li>
 Excellent interpersonal and customer service skills
 </li>
 <li>
 Presentable, polite, and well-organized
 </li>
 <li>
 Ability to handle multiple tasks and work in a fast-paced environment
 </li>
 </ul>
</div>

Receptionist

Hosuk Travel

<div>At Hosuk Travels, we pride ourselves on offering seamless travel experiences and outstanding customer service. To support our growing operations, we are seeking a Receptionist to join our team in Riyadh. This role is ideal for someone who is friendly, professional, and passionate about ensuring a welcoming environment for clients and visitors.

 Key Responsibilities:
<ul>
<li>Greet and assist clients, visitors, and guests with warmth and professionalism.</li>
<li>Answer and route incoming phone calls, emails, and inquiries efficiently.</li>
<li>Manage the front desk area, ensuring it is organized and presentable at all times.</li>
<li>Schedule and confirm appointments, meetings, and travel consultations.</li>
<li>Maintain office records, correspondence, and filing systems.</li>
<li>Support administrative tasks such as data entry, document preparation, and coordination.</li>
<li>Assist other departments with day-to-day tasks when required.</li>
<li>Handle client inquiries and provide basic information about services.</li>
</ul>
 Requirements:
<ul>
<li>High school diploma or equivalent; additional training in office administration is a plus.</li>
<li>Previous experience as a Receptionist or in customer service roles preferred.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Proficiency in MS Office (Word, Excel, Outlook).</li>
<li>Professional appearance and a positive attitude.</li>
<li>Ability to multitask and remain calm under pressure.</li>
<li>Fluency in English and Arabic is an advantage.</li>
</ul>
Becoming a Receptionist at Hosuk Travels in Riyadh means being the first point of contact for clients and visitors, playing a vital role in shaping their impression of our company. If you are organized, approachable, and customer-focused, we invite you to join our team and grow with us.</div>

Alfanar Projects

<div>
 
 Purpose : We are seeking a professional and personable
 
 Receptionist
 
 to be the first point of contact for our organization. The role involves managing front desk operations, greeting visitors, handling incoming calls, and providing administrative support to ensure smooth day-to-day office operations.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Greet and welcome visitors in a professional and friendly manner.
 </li>
 <li>
 Answer, screen, and forward incoming calls promptly.
 </li>
 <li>
 Manage front desk cleanliness and ensure a welcoming environment.
 </li>
 <li>
 Maintain visitor logbooks and issue visitor passes.
 </li>
 <li>
 Handle incoming and outgoing correspondence (emails, couriers, packages).
 </li>
 <li>
 Schedule and coordinate appointments, meetings, and conference rooms.
 </li>
 <li>
 Provide basic administrative and clerical support to other departments.
 </li>
 <li>
 Assist in maintaining office supplies inventory.
 </li>
 <li>
 Ensure compliance with company policies and security procedures at the front desk.
 </li>
 </ul>
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 High school diploma or equivalent (Bachelor&rsquo;s degree preferred).
 </li>
 <li>
 Proven work experience as a receptionist, front office representative, or similar role.
 </li>
 <li>
 Proficiency in MS Office (Word, Excel, Outlook).
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Excellent organizational and multitasking abilities.
 </li>
 <li>
 Customer-oriented with a positive attitude and professional appearance.
 </li>
 <li>
 Ability to handle sensitive information with confidentiality.
 </li>
 </ul>
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Professional communication and interpersonal skills.
 </li>
 <li>
 Time management and attention to detail.
 </li>
 <li>
 Ability to remain calm under pressure.
 </li>
 <li>
 Problem-solving and adaptability.
 </li>
 </ul>
 
 
 
 
 
 Why Join Alfanar Projects
 
 
 
 Since 1976, we&rsquo;ve grown and diversified our business to meet the evolving needs of a changing world. Alfanar Projects is an integrated global project developer and engineering, construction, and technology solutions provider with a robust portfolio of landmark projects across the energy, water, and infrastructure sectors.
 
 
 From Saudi Arabia to the rest of the world, we work closely with governments and partners to deliver strategic projects that support national goals and long-term visions. Our work directly contributes to sustainable development and infrastructure modernization in multiple countries.
 
 
 At the heart of our success are more than 10,000 professionals, diverse, skilled, and united by purpose. Our global teams are committed to delivering impact-driven solutions that shape a better, more sustainable future.
 
 
 
 
 <ul>
 <li>
 Seniority Level
 </li>
 <li>
 Mid-Senior level
 </li>
 <li>
 Industry
 </li>
 <li>
 Construction
 </li>
 <li>
 Employment Type
 </li>
 <li>
 Full-time
 </li>
 <li>
 Job Functions
 </li>
 <li>
 Business Development
 </li>
 <li>
 Consulting
 </li>
 <li>
 Skills
 </li>
 <li>
 Vision Development
 </li>
 <li>
 Problem Solving
 </li>
 <li>
 Analytical Skills
 </li>
 <li>
 Strategy
 </li>
 <li>
 Key Performance Indicators
 </li>
 <li>
 Presentations
 </li>
 <li>
 Strategic Initiatives
 </li>
 <li>
 Emerging Technologies
 </li>
 <li>
 Market Research
 </li>
 <li>
 Competitive
 </li>
 </ul>
 
 
</div>

Rubber World Industry LLC

We are currently seeking a female candidate from the Philippines to join our team as a receptionist in KSA.<ul><li>Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.</li><li>Directs visitors by maintaining employee and department directories; giving instructions.</li><li>Maintains security by following procedures; monitoring logbook; issuing visitor badges.</li><li>Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.</li><li>Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.</li><li>Contributes to team effort by accomplishing related results as needed.</li><li>He/ She should follow the Rules of ISO 9001-2015 QMS.</li></ul>Qualification:<ul><li>Any bachelor's degree.</li><li>Min 2-3 years of experience required.</li><li>English fluency required.</li><li>Preferred for females with Arabic speaking.</li><li>Solid administrative and communication skills.</li><li>Familiarity with industrial office environments.</li><li>Able to handle work pressure.</li></ul>Job Type: Full-timePay: Up to &#65020;3,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>

Hilton

<div>Receptionist - EMEA
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
What will I be doing? 
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for? 
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in cash handling</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Receptionist - EMEA

Miraval Resorts & Spas

<div>
 
 
 Be Part of Something Transformational
 
 
 
 
 
 
 
 Red Sea Global
 
 is honored to partner with
 
 Miraval The Red Sea
 
 who marks the pioneering expansion for
 
 Miraval Resorts &amp; Spas
 
 into the Kingdom of Saudi Arabia, bringing three decades of wellness expertise to one of the world's most pristine marine environments.
 
 
 
 
 
 As part of the Hyatt portfolio and The Red Sea Project, this transformative destination continues
 
 Miraval Resorts and Spas
 
 , legacy as a global leader in luxury wellness, offering transformational and immersive experiences that nurture physical and emotional wellbeing. The adults only, all inclusive, digital detox sanctuary welcomes all to discover "A Life In Balance" through mindful connection with nature's extraordinary beauty along Saudi Arabia's Red Sea coast
 
 
 We are now inviting passionate, grounded, and growth-minded individuals to join us in shaping this extraordinary journey. Want to be part of a visionary brand shaping the future of wellness? this is your opportunity.
 
 
 
 
 
 Welcome to
 
 Miraval The Red Sea
 
 :
 
 Where Wellness is a Way of Life.
 
 
 
 
 
 
 
 
 GENERAL ROLE
 
 :
 
 
 
 
 
 <ul>
 <li>
 As Spa Receptionist at Miraval The Red Sea, your main role is the first point of contact for guests seeking a transformative wellness experience.
 </li>
 <li>
 This role plays a crucial part in ensuring the smooth and efficient operation of the spa by providing exceptional customer service and maintaining a welcoming and calming environment.
 </li>
 <li>
 The Spa Receptionist will be knowledgeable about all spa treatments, retail products, and services offered throughout the resort, actively contributing to the guest experience.
 </li>
 <li>
 The Spa Receptionist will also support in generating and maximizing revenue through mindful upselling and cross-selling of retail products and services in alignment with guest needs.
 </li>
 </ul>
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 :
 
 
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Miraval The Red Sea colleagues continuously innovate in caring for the needs of the business, their guests, and their colleagues. As Spa Receptionist you will need to:
 
 
 
 
 
 
 Guest Reception &amp; Support:
 
 
 <ul>
 <li>
 Greet and welcome guests with warmth and professionalism, offering them information about available spa treatments, wellness programs, and fitness services at Miraval The Red Sea.
 </li>
 <li>
 Manage guest bookings and scheduling, ensuring appointments are accurately coordinated for spa treatments, fitness programs, and wellness services.
 </li>
 <li>
 Provide guests with detailed information about retail products used in treatments and offer recommendations based on their personal preferences.
 </li>
 <li>
 Ensure a seamless check-in and check-out process, managing payments and assisting with any guest inquiries.
 </li>
 <li>
 Foster a calm and welcoming atmosphere, ensuring guests feel relaxed and supported from the moment they arrive.
 </li>
 <li>
 Assist in tracking guest preferences, ensuring that their needs and experiences are consistently met.
 </li>
 </ul>
 
 
 
 
 
 Operational Support &amp; Flexibility:
 
 
 <ul>
 <li>
 Support the daily operations of Life in Balance Spa, ensuring that the reception area is well-organized and operates efficiently.
 </li>
 <li>
 Provide operational support in the Body Mindfulness Center, Aquatic Center, or Serenity Center as needed, ensuring that all wellness spaces align with Miraval&rsquo;s commitment to mindful living and holistic wellness.
 </li>
 <li>
 Assist in maintaining inventory of retail products and spa supplies, ensuring product availability and cleanliness of the spa and wellness areas.
 </li>
 <li>
 Be flexible and adapt to guest flow and operational needs across all areas of the resort, supporting a seamless guest experience.
 </li>
 </ul>
 
 
 
 
 
 Cashiering, Reporting &amp; Inventory Assistance
 
 
 <ul>
 <li>
 Handle guest transactions including
 
 cash, card, and POS payments
 
 with accuracy and professionalism.
 </li>
 <li>
 Complete
 
 end-of-day reports
 
 , handovers, and daily financial summaries as per resort procedures.
 </li>
 <li>
 Assist with inventory checks and stock management of wellness and retail items at the reception area.
 </li>
 <li>
 Monitor and record retail sales, updating systems and communicating stock needs as required.
 </li>
 </ul>
 
 
 
 
 
 Revenue Generation &amp; Upselling:
 
 
 <ul>
 <li>
 
 Maximize revenue
 
 by actively and mindfully
 
 upselling and cross-selling
 
 retail products, spa services, fitness programs, and wellness offerings.
 </li>
 <li>
 Ensure that guests are aware of
 
 additional services
 
 such as
 
 personal training
 
 ,
 
 fitness classes
 
 ,
 
 spa upgrades
 
 , and offering them as part of a holistic wellness experience.
 </li>
 <li>
 Promote
 
 retail products
 
 used in treatments and recommend products based on guest preferences, needs, and wellness goals.
 </li>
 <li>
 Ensure that upselling and cross-selling are done in a thoughtful, guest-focused manner, ensuring that all suggestions align with the guests&rsquo; wellness objectives.
 </li>
 </ul>
 
 
 
 
 
 Guest Engagement &amp; Emotional Connection:
 
 
 <ul>
 <li>
 Build positive relationships with guests, ensuring that each interaction is attentive, welcoming, and personalized to their individual wellness journey.
 </li>
 <li>
 Provide emotional support by offering mindful, calming interactions, creating a sense of peace and ease for guests before and after their spa experiences.
 </li>
 <li>
 Ensure that guests are aware of all wellness programs available to them, including fitness classes, spa treatments, and any additional offerings that enhance their Miraval experience.
 </li>
 <li>
 Help guests feel comfortable and empowered, offering them the opportunity to connect with their wellness goals while on their journey at Miraval The Red Sea.
 </li>
 </ul>
 
 
 
 
 
 Team Collaboration &amp; Support:
 
 
 <ul>
 <li>
 Collaborate with other team members, including spa therapists, fitness instructors, and wellness professionals, to ensure all guests have a seamless and integrated experience across the resort.
 </li>
 <li>
 Communicate with the Head of Scheduling and the spa team regarding guest feedback, bookings, and operational needs to improve overall service delivery.
 </li>
 <li>
 Actively contribute to creating a supportive team environment, where all members feel empowered to contribute to the guest experience.
 </li>
 </ul>
 
 
 
 
 
 Administrative &amp; Operational Excellence:
 
 
 <ul>
 <li>
 Manage guest appointments, ensuring accurate scheduling and reducing errors.
 </li>
 <li>
 Assist with administrative duties such as guest record management, inventory tracking, and the preparation of reports related to bookings and sales.
 </li>
 <li>
 Maintain an organized and efficient reception area, ensuring the space is always clean and welcoming for guests.
 </li>
 <li>
 Ensure all spa treatments, wellness services, and retail products are accurately recorded in the system, ensuring smooth operational flow.
 </li>
 </ul>
 
 
 
 
 
 
 QUALIFICATIONS
 
 
 
 <ul>
 <li>
 Minimum 1 year of experience in a spa receptionist or guest services role within a luxury wellness resort or hospitality setting.
 </li>
 <li>
 Knowledge of retail products, including skincare and wellness products, with the ability to explain their benefits and incorporate them into spa treatments and guest recommendations.
 </li>
 <li>
 Experience in booking systems and managing appointments efficiently.
 </li>
 <li>
 Proficiency in English (knowledge of Arabic is a plus).
 </li>
 <li>
 Strong customer service and communication skills, with a passion for wellness and mindfulness.
 </li>
 <li>
 Experience with upselling and cross-selling services and retail products in a luxury setting.
 </li>
 <li>
 Exceptional communication skills, with the ability to engage with guests and provide clear recommendations for treatments and retail products.
 </li>
 <li>
 Strong organizational skills, with the ability to manage multiple tasks and guest needs efficiently.
 </li>
 <li>
 Ability to adapt to operational needs, providing support in different wellness centers as required.
 </li>
 <li>
 Empathetic and responsive to guest needs, offering a mindful and supportive environment.
 </li>
 <li>
 Ability to work collaboratively with the spa team, fitness instructors, and wellness professionals.
 </li>
 <li>
 Proficiency with digital tools for scheduling, guest management, and communication.
 </li>
 <li>
 Ability to model mindfulness and integrate it into daily interactions with guests and staff.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 PHYSICAL DEMANDS (IF ANY)
 
 
 
 <ul>
 <li>
 As described in qualifications
 </li>
 </ul>
 
 
 
 
 
 
 WORK ENVIRONMENT
 
 
 
 <ul>
 <li>
 Indoor and outdoor as needed
 </li>
 </ul>
 
 
</div>

Spa Receptionist

Confidential

<div>
 
 The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Answer and direct phone calls
 </li>
 <li>
 Distribute mail
 </li>
 <li>
 Act as first point of contact for visitors
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 High school diploma or relevant work experience
 </li>
 <li>
 Ability to maintain a positive attitude
 </li>
 <li>
 Excellent communication skills
 </li>
 </ul>
 
 
</div>

Explore 44+ Receptionist in Ksa this September. Find roles across top companies and apply now to boost your career.

44 receptionist jobs IN Ksa

Receptionist

Receptionist

Receptionist

Receptionist

Receptionist - EMEA

Spa Receptionist

Receptionist