records coordinator

Smile Doctors

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.
 
Looking for a career that makes you smile?
 We’re seeking a Records Coordinator to join our growing team.
 
How you’ll make us better: 
Welcomes new patients and obtains orthodontic records. Responsible for maintaining an on time patient workflow. Provides direction in terms of following schedule or seeing the next available patient.
 
<ul>
<li>Greets new patients and family members</li>
<li>Familiarizes new patients and family with clinic layout</li>
<li>Captures X-rays, photographs and scans</li>
<li>Relays new patient information to treatment coordinator(s) and doctors</li>
<li>Coordinates clinical records requests</li>
<li>Manages patient treatment flow and scheduling</li>
<li>Maintains strict compliance with State, Federal, and other regulations</li>
<li>Performs after care communication</li>
<li>May clean, sterilize, and prepare the equipment</li>
<li>May cross train to support multiple roles within the clinic</li>
</ul>
Your special skills: 
We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:
 <ul>
<li>Ability to establish and maintain good working relationships with patients and coworkers</li>
<li>Ability to communicate effectively verbally and in writing</li>
<li>Ability to listen and understand information verbally and in writing</li>
</ul>
Prerequisites for success: 
<ul>
<li>High School Diploma or equivalent required</li>
<li>Previous dental clinical experience preferred</li>
<li>Bilingual a plus, but not required</li>
</ul>
The Perks: 
In exchange for the dynamic contribution you’ll bring to our team, we offer:
 <ul>
<li>Competitive salary</li>
<li>Medical, dental, vision and life insurance</li>
<li>Short and long-term disability coverage</li>
<li>401(k) plan</li>
<li>2 weeks paid time off in your first year + paid holidays</li>
<li>Discounts on braces and clear aligners for you and your family members</li>
</ul>
Why Smile Doctors?
 As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
 
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.
 
Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.

Records Coordinator

AccuFile, Inc

<div>Our client, a leading global medical device company, is looking for a skilled and detailed oriented team member to manage the creation, organization, storage, and retrieval of physical and electronic records. Key duties include maintaining filing systems, processing public record requests, ensuring compliance with Record and Information Management policies, training staff in record-keeping procedures, and performing data entry and clerical tasks. This role requires strong attention to detail, organizational skills, knowledge of relevant laws, and the ability to maintain confidentiality and provide excellent customer service.
Responsibilities
Record Management:<ul><li>facilitate the physical transfer of physical records weighing approximately 50 pounds each</li><li>lead onsite scanning initiative as well as offsite scanning vendor intake and transfer</li><li>Organize, maintain, and update both physical and electronic records, including filing, scanning, and archiving.</li><li>Records Requests:</li><li>Route incoming record requests to the appropriate Record Coordinator in a timely and complete manner.</li><li>Assist with eDiscovery, Legal, and Human Resources record requests confidentially utilizing the proper channels for escalation</li></ul>
Compliance:<ul><li>Advise departments on RIMS-5 standard on minimum content description of physical content and assist in proper description and protocols for electronic record storage.</li><li>Assist Records Coordinators with understanding retention requirements to Johnson &amp; Johnson's Enterprise Retention Schedule and make disposition recommendations when content has met its record obligation.</li></ul>
 Training &amp; Support:<ul><li>Assist in the training of records management software (FileBridge) for Record Custodians</li><li>Assist in the training of Record Coordinators to applicable Worldwide Records and Information Management and Medical Devices Records and Information policies and procedures as well as industry best practices</li><li>Data Entry &amp; Clerical Tasks:</li><li>Perform data entry, maintain databases, and handle general office support duties.</li><li>Assist with ongoing Quality Systems initiatives when asked</li></ul>
 Report Generation:<ul><li>Familiarity with creating reports in Excel is helpful</li><li>Be able to run inventory reports from offsite systems such as FileBridge or Iron Mountain Connect</li><li>System Administration:</li><li>Assist in the design and deployment of new or ongoing electronic document management systems (EDMS), including user management and security.</li></ul><ul><li> 
Organization &amp; Detail-Oriented: Ability to maintain complex filing systems and ensure data accuracy.</li><li>Computer Proficiency: Skills in data entry, retrieval, and managing electronic documents and databases.</li><li>Communication: Strong written and verbal communication skills to interact with the public, employees, and other departments.</li><li>Confidentiality: Discretion in handling sensitive and confidential information.</li><li>Legal Knowledge: Understanding of records management laws, regulations, and policies.</li><li>Problem-Solving: Ability to analyze situations and take appropriate action in response to record-related inquiries and requests.</li><li>Preferred prior experience handling medical records.</li></ul></div>

Onsite Records Coordinator / Specialist (North of Boston) (2)

Fly Jinnah

<div>
 
 Job Purpose
 
 
 
 Maintain an updated and accurate database of all fleet technical records in accordance with airline&rsquo;s adopted policies and procedures. Preserve, control &amp; archive continuous airworthiness records as per regulatory requirements.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Monitor and verify the data transmitted from Electronic Tech Log to airline&rsquo;s computerized fleet management system to ensure consistency and conformity; this includes but not limited to: flight hours, flight cycles, fuel uplift/consumption, defects, and any other entries related to maintenance activities on the aircraft.
 </li>
 <li>
 Coordinating and following up on technical queries from engineering, stores and maintenance.
 </li>
 <li>
 Contributes in ensuring each aircraft technical logbook reflects all the corresponding maintenance tasks and activities.
 </li>
 <li>
 Report all accomplished Service Bulletins to Airbus and OEM&rsquo;s as required.
 </li>
 <li>
 Partners with Quality Assurance to prepare and communicate a list of all documents needed to arrange for the &ldquo;ARC&rdquo; &ndash; Airworthiness Review Certificates for each aircraft annually; certificates are issued individually in due time set for each aircraft.
 </li>
 <li>
 Supports in utilizing available resources and tools to generate a variety of reports with different frequency ensuring all the corresponding information are timely and accurately audited, reviewed and verified prior communicating to the concerned parties to ensure quality and validity of outcome.
 </li>
 <li>
 Assists in conducting necessary analysis to produce and share accurate reports with Management/ Engineering/Finance /CAA and other parties based on nature/need and in accordance with adopted procedures ensuring security of information. The reports cover but are not limited to: Non-Revenue Flights Report, Utilization Reports, etc.
 </li>
 <li>
 Contributes in utilizing the data and reports to highlight trends, abnormalities, hours/cycles of aircraft hard components, etc. to be considered by Management in the decision making process on certain related matters.
 </li>
 <li>
 Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications and establishing personal networks.
 </li>
 <li>
 Maintains technical archive system in accordance with Airline&rsquo;s procedures and CAA regulations.
 </li>
 <li>
 Contributes to team effort by accomplishing related results as needed.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Higher diploma or certificate in Management or any other related field from a recognized institute; a Bachelor&rsquo;s degree in Engineering/Management/Administration or equivalent is preferred.
 </li>
 <li>
 Compliance, Document Control, Librarian and Quality Assurance trainings are an added value.
 </li>
 <li>
 Capable of using technology systems &amp; tools; proficient in Microsoft suite &ndash; Advanced Excel Skills.
 </li>
 <li>
 Professional membership of associations related to the Aviation/Airlines industry is a plus.
 </li>
 <li>
 Very good written and verbal communication skills: reporting, presentations, etc.
 </li>
 <li>
 Very good in English Language.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 The ability to work in rotating shift pattern including nights.
 </li>
 <li>
 1-2 years of experience in a similar capacity handling records or document control in the Aviation industry, experience with Airbus A320 family of aircrafts is highly desirable.
 </li>
 <li>
 Reasonable exposure on aircrafts airworthiness programs documentation and records requirements CAMO (Continuing Airworthiness Management Organization).
 </li>
 <li>
 Relative understanding of the relation of aircraft Maintenance Planning and Records to the airworthiness program.
 </li>
 <li>
 A relative exposure on airline and Flight Operations, standard regulations.
 </li>
 <li>
 A multi-task oriented performer with high accuracy and great attention to details.
 </li>
 <li>
 Proven skills in working with data and resources in a cost-effective manner.
 </li>
 <li>
 Possesses excellent organizing and time management skills even in frequently changing environments.
 </li>
 <li>
 Applies judgment in assessing matters combined with good problem solving and decision making skills.
 </li>
 <li>
 Dependable, self-initiative, takes ownership, and displays energy and enthusiasm.
 </li>
 <li>
 Capable of working hard under pressure without compromising the quality of the outcome.
 </li>
 <li>
 Ability to use technical expertise, and interpersonal relations to support company&rsquo;s objectives.
 </li>
 <li>
 Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
 </li>
 </ul>
</div>

Coordinator - Technical Records

Encore Wound Care

Job Overview The Clinical Document Coordinator is responsible for supporting provider credentialing and compliance activities by maintaining accurate records, monitoring licensure and certification expirations, and serving as a liaison between providers and the credentialing company. This role ensures all provider documentation is current, organized, and compliant with regulatory and organizational requirements.Responsibilities<ul><li>Licensure &amp; Certification Tracking</li><li>Monitor and track expiration dates for all provider licenses, certifications, and registrations</li><li>Proactively notify providers of upcoming expirations and renewal requirements and collect updated documentation</li><li>Maintain accurate and up-to-date records of all licensure documentation</li><li>Verify insurance coverage and perform insurance eligibility checks using managed care protocols</li><li>Prepare and maintain accurate medical records in compliance with HIPAA regulations and organizational policies</li><li>CAQH Profile Management</li><li>Create, update, and maintain provider profiles within CAQH</li><li>Ensure all attestations are completed on time</li><li>Upload and verify accuracy of provider documents within the CAQH system</li><li>Document Management &amp; Compliance</li><li>Organize and maintain digital files for all provider credentials, including licenses, malpractice insurance, DEA, and certifications</li><li>Ensure all required documentation is current and audit-ready</li><li>Assist with internal and external audits by providing requested documentation</li><li>Credentialing Coordination</li><li>Serve as the primary point of contact between providers and the credentialing company</li><li>Track credentialing application statuses and follow up as needed</li><li>Communicate any missing or incomplete items to providers promptly</li><li>Administrative Support</li><li>Maintain tracking logs and spreadsheets related to credentialing and compliance</li><li>Assist with onboarding new providers by gathering and organizing required documentation</li><li>Support ongoing compliance initiatives and process improvements</li></ul>Skills<ul><li>2+ years of administrative experience, preferably in healthcare or credentialing</li><li>Experience with CAQH and provider credentialing processes strongly</li><li>Experience with managed care processes and insurance verification procedures</li><li>Familiarity with HIPAA regulations to safeguard patient privacy and confidentiality</li><li>Previous medical office experience preferred for seamless integration into clinical workflows</li><li>Excellent organizational skills with attention to detail in record-keeping and documentation</li><li>Ability to communicate effectively with healthcare providers and internal teams, and 3rd party groups</li></ul>This role is perfect for motivated individuals eager to grow within the healthcare administration field. Join us in delivering exceptional patient care through efficient administrative support!Pay: $18.00 - $22.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Clinical Document Coordinator

Marathon Petroleum Corporation

<div>
 
 An exciting career awaits you
 
 
 
 At MPC, we&rsquo;re committed to being a great place to work &ndash; one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.
 
 
 
 POSITION SUMMARY:
 
 
 
 Marathon Pipe Line has a vacancy for a highly motivated individual to fill a full-time Administrative Assistant position at its Owensboro Area (Owensboro, KY). This position is expected to work 40 hours per week. The successful candidate will have strong organizational, interpersonal and communication skills and be able to work in a team environment. The successful candidate will provide administrative and office support activities for their assigned group, along with supporting the overall Company. Duties may include fielding telephone calls, receiving and directing visitors, word processing, filing, and scanning/faxing. Extensive software skills are required, as well as Internet research abilities and strong communication skills. There may be some travel involved for the purpose of records auditing, in-person meetings, company events, and management.
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 The Administrative Assistant will: perform general administrative responsibilities and perform general clerical duties to include, but not limited to, gathering, input of, generating review and/or analyzing data, handling telephone calls, copying, faxing, mailing and filing, maintaining office calendar to coordinate work flow and meetings, monitoring and assisting with maintenance of the organization&rsquo;s website, creating and modifying documents such as reports, memos and letters using Word, Excel, and/or other presentation software, coordinating meetings and conferences, make travel arrangements for personnel, dealing with internal (i.e., Sharepoint, Records Management)/external customers, performing records management in accordance with Company policy, collecting and maintaining inventory of office equipment and supplies, and assisting, in a limited extent, with the above duties for the department.
 </li>
 <li>
 The position will compose, transcribe, prepare, proofread routine and confidential documents, both written and electronic, deal with routine travel arrangements as appropriate, maintain and operate office equipment, and order supplies as necessary and data entry as appropriate.
 </li>
 <li>
 The successful candidate will, as Records Coordinator, coordinate all record generation, use filing and retention in compliance with the MPL Records Management program.
 </li>
 <li>
 This position will be responsible for screening one-call tickets for up to 40% of their time during peak seasons. This process leverages documented workflows and mapping tools to assess risk of upcoming excavation activity and respond in a timely manner.
 </li>
 <li>
 This position may also serve as backfill for other Administrative Assistants when needed. Communication and computer utilization skills will be paramount in the successful support of these individuals.
 
 
 </li>
 </ul>
 
 EDUCATION &amp; EXPERIENCE :
 
 
 
 <ul>
 <li>
 Candidates must possess a High School Diploma or GED, with an Associate's degree desired.
 </li>
 <li>
 A preferable minimum 3 years&rsquo; experience as an Administrative Assistant, strong organizational skills, excellent keyboarding skills, familiarity with PC-based software applications, i.e., Microsoft Office Suite (particularly Excel) and SAP.
 </li>
 <li>
 A preferable knowledge and experience of Power Platform (i.e. Power BI, Power Apps, Power Automate).
 </li>
 <li>
 The person must have excellent verbal and written communication skills, ability to set and organize work priorities, excellent time management skills and the ability to work with confidential information.
 </li>
 <li>
 The ability to complete work based on specific time restrictions is essential.
 </li>
 <li>
 A valid driver's license is required.
 
 
 </li>
 </ul>
 #LS #mpl
 
 
 As an energy industry leader, our career opportunities fuel personal and professional growth.
 
 
 Location:
 
 
 Owensboro, Kentucky
 
 
 Additional locations:
 
 
 Job Requisition ID:
 
 
 00021429
 
 
 Location Address:
 
 
 1046 Pleasant Valley Rd
 
 
 Education:
 
 
 Employee Group:
 
 
 Full time
 
 
 Employee Subgroup:
 
 
 Regular
 
 
 Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here.
 
 
 If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at talentacquisition@marathonpetroleum.com. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at https://mympcbenefits.com.The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
 
 
 Equal Opportunity Employer: Veteran / Disability
 
 
 We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
</div>

Administrative Assistant

Blue Shield of California

<div>Your Role 
 
The Clinical Quality team oversees and is responsible of HEDIS medical record review, pursuit, and overall HEDIS submission. The Clinical Quality Coordinator, Entry will report to the Supervisor of the HEDIS Outreach Team. In this role you will be responsible for conducting provider outreach during the HEDIS season for medical record pursuit and retrieval. Also, participation in Quality initiatives involving member outreach for care gap closure. Responsible for maintaining high productivity and standard work. 
 
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow &ndash; personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.</div>
 <div>Your Work
In this role, you will:
<ul><li>Initiate outbound calls to members and providers to collect information and provide care coordination assistance in obtaining services (schedule appointments, provider appointment reminders, coordinate transportation, etc.)
</li><li>Educate members on missing care gaps and provide encouragement to obtain missing service.
</li><li>Request medical records from PCP/Specialists by fax, remote EMR access or scheduled site visits as needed
</li><li>Manage and maintain HEDIS files and medical records
</li><li>Provide administrative support, including generating correspondence, organize mass mailings, coordinator schedules and training
</li><li>Continued development of understanding of HEDIS hybrid measures and medical record requirements for HEDIS compliance
</li><li>Research member claims and encounters to identify accurate pursuit information for medical record retrieval
</li><li>Review medical records and identify elements for compliance
</li><li>Create and maintain detailed logs of member and provider interactions
</li><li>Ability to de-escalate situations
</li><li>Assist in onboarding contingent workforce for HEDIS and outreach projects
</li><li>EMR and vendor portal medical record retrieval
</li><li>Developing understanding of HEDIS pursuit processes relative to pursuit systems and tracking processes
</li><li>Developing understanding of outreach and pursuit project intake procedures, schedules, and reporting requirements
</li><li>Ability to work independently in a fast-paced environment with minimal errors</li></ul></div>
 <div>Your Knowledge and Experience
<ul><li>Requires a high school diploma or equivalent
</li><li>Requires limited knowledge of systems and procedures
</li><li>Typically, has limited or no prior experience
</li><li>Communication and interpersonal skills
</li><li>Must be organized with the ability to keep accurate notes and records
</li><li>Customer service experience is preferred
</li><li>HEDIS knowledge strongly preferred
</li><li>Critical thinking skills
</li>Knowledge of computer applications including Microsoft Word, PowerPoint and Excel. Internet knowledge with the ability to complete searches 
<li>
</li></ul>Hybrid Virtual Work
 
This role allows employees to work virtually full-time, however employees will be expected to come to the office based on business need.</div>
 <div>ABOUT THE TEAM 
About Blue Shield of California
As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.
At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.
To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.
Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities &ndash; join us!
Our Values:
<ul><li>Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
</li><li>Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
</li><li>Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.
</li></ul><div>Our Workplace Model
We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:
<ul><li>For most teams, this means coming into the office two days per week.
</li><li>Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
</li><li>For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.
</li></ul>The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.
</div>Physical Requirements:
Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day. 
Equal Employment Opportunity:
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.</div>

Clinical Quality Coordinator, Entry

Ballad Health

<div>Job Description: 
Summary: 
The Referral/Pre-Certification Coordinator Verifies and updates patient registration information in Epic. Obtains benefit verification and necessary authorizations (referrals, precertification) prior to patient arrival for all ambulatory visits, procedures, injections, and radiology services. Act as liaison between health plan and physician and/or clinic staff regarding patient complaints and patient non-compliance. Effectively communicate, collaborate, and interact with patients\plan members, multiple levels of internal personnel and external customers. Use complete knowledge of various insurances and stays current on constantly changing requirements, contracted plans, and any other pertinent information pertaining to referrals. Utilize online, web-based verification systems and reviews real-time eligibility responses to ensure accuracy of insurance eligibility. Create appropriate referrals to attach to pending visits. Verify patient demographic information and insurance eligibility including coordination of benefits; update and confirm as necessary to allow processing of claims to insurance plans. Complete chart prepping tasks daily to ensure smooth check-in process for the patient and clinic. Research all information needed to complete registration process, obtaining information from clinicians, ancillary services, and patients. As needed, fax referral/authorization form(s) to PCPs and insurance companies in a timely manner. Review and notify front office staff of outstanding patient balances. Maintain satisfactory productivity rates and ensure the timeliness of claims reimbursement while maintaining work queue goals. Responsible for handling the collection and documentation of patient referrals from BHMA physicians for specialist care to obtain the necessary approval, preauthorization, precept, or referral from the managed care companies or other parties requiring authorization. 
Respond to In-house clinician and support staff questions, requests, and concerns regarding the status of patient referrals, care coordination or follow-up status. Identify and communicate trends and/or potential issues to management team. Index referrals to patient accounts for existing patients. Create new patient accounts for non-established patients to index referrals. 
Various duties as they arise. 
Requirements: 
Education/Experience: 
Required &ndash; High School Graduate and 2 years' prior experience in the medical field. 
Knowledge/Skills Abilities: 
Excellent phone etiquette - verbal, written and listening skills. Must have strong customer service skills, demonstrating tact and sensitivity in stressful situations. Knowledge of medical terminology and CPT, HCPCS and ICD coding. Prior experience utilizing electronic medical records. Ability to maintain confidentiality and observe HIPAA compliance. Be able to process 60-80 referrals daily. 
Preferred: 
Associates Degree or bachelor's degree in Healthcare or Business-related field. 
 
 
Work Requirements: 
Shift: Day 
On Call: No 
Weekends: No 
Travel Required: No Travel 
Shift Details: 8a-430p
 
City/State: Abingdon, VA
Location: 
Ballad Health Medical Associates</div>

Referral/Pre-Certification Coordinator (8a-430p) - Abingdon, VA

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