regional training manager

<div><b>Job Title:</b><b> </b>Regional Training Manager (Operations)<div><b>
Career Function:</b> Operations</div><div><b>
Job Family/Subfamily:</b><b> </b>Operations &ndash; Training &amp; Capability Development</div><div><b>
Career Stream/Career Level:</b><b> </b>Entry Management</div><div><b>
Location:</b><b> </b>Mumbai, Maharashtra</div><div><b>
Reporting To: </b>Head &ndash; Training (Operations)</div><div><b>
Travel Required:</b><b> </b>25% 50% 75%</div><div></div><div><b><br>
About DHL Blue Dart Express India</b></div><div>
At Blue Dart, we go beyond delivering shipments&mdash;we deliver trust, precision, and excellence. As India&rsquo;s most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group, we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day.</div><div>
We are proud to be consistently ranked among India&rsquo;s Top 100 Great Places to Work&reg; and recognized as part of the DHL Group&rsquo;s Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal&mdash;it&rsquo;s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong.</div><div>
If you're looking to join a purpose-led, people-first organization that shapes India&rsquo;s supply chain with integrity and care&mdash;Blue Dart is where you belong.</div><div></div><div><b><br>
Position Overview</b></div><div>
The Regional Training Manager (Operations) will deliver and implement training interventions across the region to strengthen adherence to SOPs, improve service quality, and reinforce safety and security standards. Reporting directly to the Regional Operations Head and functionally guided by the Head &ndash; Training (Operations), this role will be the bridge between regional operations and the national training framework, acting as an implementation engine with a continuous improvement mindset.</div><div></div><div><b><br>
Job Purpose</b></div><div>
To drive regional execution of operational training and awareness programs that directly impact service quality, SOP compliance, safety, and shipment security. Alongside training delivery, the role will actively contribute to continuous improvement by identifying gaps, suggesting enhancements, and supporting process optimization to make training more effective and impactful.</div><div></div><div><b><br>
Key Roles &amp; Responsibilities</b></div><div>
Training Delivery</div><div><ul><li>
Conduct classroom, floor-based, and digital training sessions for staff across hubs, branches, and last mile.</li><li>
Deliver refresher training on process adherence, shipment handling, and customer service.</li><li>
Partner with Safety &amp; Security teams to conduct awareness sessions on road safety, shipment security, and loss prevention.</li></ul></div><div>
Capability Building</div><div><ul><li>
Reinforce compliance to SOPs and service quality standards through targeted training interventions.</li><li>
Use innovative tools such as gamification, case studies, and microlearning to improve learner engagement.</li><li>
Support rollout of region-specific capability programs aligned with national frameworks.</li></ul></div><div>
Assessment, Impact &amp; Continuous Improvement</div><div><ul><li>
Conduct post-training assessments to measure retention and application of knowledge.</li><li>
Track improvement in SOP compliance, service quality scores, and reduction in operational errors.</li><li>
Provide structured feedback on gaps, recurring issues, and opportunities for improvement to the Head &ndash; Training (Operations).</li><li>
Recommend practical process improvements and enhancements to training delivery for greater impact.</li></ul></div><div>
Collaboration</div><div><ul><li>
Work with regional leaders to identify local training needs.</li><li>
Share insights on training effectiveness and regional challenges to improve national frameworks.</li><li>
Act as the regional champion for operations capability building and continuous improvement</li></ul></div><div><b>
Qualifications &amp; Experience</b></div><div>
Education:</div><div><ul><li>
Graduate in any discipline.</li><li>
Diploma/Certification in Training, Facilitation, or Logistics preferred.</li></ul></div><div>
Experience:</div><div><ul><li>
6 - 7 years of experience in training, operations, or capability development within logistics, courier, or supply chain industries.</li><li>
Hands-on experience in delivering training programs to frontline or operational staff.</li><li>
Exposure to service quality, safety, or SOP compliance training is desirable.</li></ul></div><div><b>
Skills &amp; Capabilities</b></div><div>
Technical Skills:</div><div><ul><li>
Knowledge of branch, hub, and last-mile operational processes.</li><li>
Familiarity with training delivery tools and digital platforms.</li><li>
Ability to contextualize training content for regional and frontline teams.</li></ul></div><div>
Key Competencies:</div><div><ul><li>
Strong facilitation and presentation skills.</li><li>
Ability to engage diverse audiences effectively.</li><li>
Execution-focused, detail-oriented, with strong follow-through.</li><li>
Continuous improvement mindset, able to identify and act on opportunities for enhancement.</li><li>
Collaborative and able to work with cross-functional stakeholders.</li></ul></div><div><b>
Key Performance Indicators (KPIs)</b><div><div><p><b>
Sr. No.</b></p><p><b><br>
Key Result Areas</b></p><p><b><br>
Key Performance Indicators (KPIs)</b></p></div><div><p><br>
1</p><p><br>
Training Coverage</p><p><br>
% of staff trained vs plan in region</p></div><div><p><br>
2</p><p><br>
SOP Adherence</p><p><br>
Reduction in deviations linked to training</p></div><div><p><br>
3</p><p><br>
Training Effectiveness</p><p><br>
Post-training scores; learner feedback</p></div><div><p><br>
4</p><p><br>
Service Quality Impact</p><p><br>
Reduction in SQ defects and complaints</p></div><div><p><br>
5</p><p><br>
Safety &amp; Security</p><p><br>
% reduction in accidents, near-miss incidents, losses</p></div><div><p><br>
6</p><p><br>
Continuous Improvement</p><p><br>
No. of improvement suggestions adopted; recurring issue closure rate</p></div></div></div><div></div><div><b><br>
Why Join DHL Blue Dart?</b></div><div>
When you join us, you&rsquo;re not just taking a job&mdash;you&rsquo;re becoming part of a purpose-led movement that&rsquo;s reshaping the future of logistics across India and the world. At Blue Dart, we don&rsquo;t just deliver parcels&mdash;we deliver excellence, innovation, and opportunity every day.</div><div>
Here&rsquo;s what makes us stand out:</div><div><ul><li>
Great Place to Work&reg; Certified&mdash;a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being.</li><li>
Competitive pay and performance-linked rewards that truly recognize your impact.</li><li>
Structured learning, global exposure, and on-the-job coaching to help you grow faster than ever.</li><li>
Best-in-class benefits&mdash;from comprehensive medical cover (including optional parental care) to financial wellness and generous time off.</li><li>
A culture that celebrates diversity, innovation, and bold thinking&mdash;where your voice is heard and your contributions matter.</li><li>
Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories.</li><li>
The pride of working with India&rsquo;s most awarded logistics brand, trusted by millions and driven by purpose.</li></ul></div><div>
This is your chance to do meaningful work, build a career without borders, and thrive in a company that&rsquo;s not just a logistics leader&mdash;but a Great Place to Work. Come grow with us.</div><div></div><div><br>
#LIeBD</div></div>

Regional Training Manager (Operations) - West

<div><div><b>Job</b><b> </b><b>Title:</b><b> </b>Regional Training Manager (Operations)<div><b>
Career Function:</b> Operations</div><div><b>
Job Family/Subfamily:</b><b> </b>Operations &ndash; Training &amp; Capability Development</div><div><b>
Career Stream/Career Level:</b><b> </b>Entry Management</div><div><b>
Location:</b><b> </b>Kolkata, West Bengal</div><div><b>
Reporting To: </b>Head &ndash; Training (Operations)</div><div><b>
Travel Required:</b><b> </b>25% 50% 75%</div><div></div><div><b><br>
About DHL Blue Dart Express India</b></div><div>
At Blue Dart, we go beyond delivering shipments&mdash;we deliver trust, precision, and excellence. As India&rsquo;s most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group, we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day.</div><div>
We are proud to be consistently ranked among India&rsquo;s Top 100 Great Places to Work&reg; and recognized as part of the DHL Group&rsquo;s Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal&mdash;it&rsquo;s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong.</div><div>
If you're looking to join a purpose-led, people-first organization that shapes India&rsquo;s supply chain with integrity and care&mdash;Blue Dart is where you belong.</div><div></div><div><b><br>
Position Overview</b></div><div>
The Regional Training Manager (Operations) will deliver and implement training interventions across the region to strengthen adherence to SOPs, improve service quality, and reinforce safety and security standards. Reporting directly to the Regional Operations Head and functionally guided by the Head &ndash; Training (Operations), this role will be the bridge between regional operations and the national training framework, acting as an implementation engine with a continuous improvement mindset.</div><div></div><div><b><br>
Job Purpose</b></div><div>
To drive regional execution of operational training and awareness programs that directly impact service quality, SOP compliance, safety, and shipment security. Alongside training delivery, the role will actively contribute to continuous improvement by identifying gaps, suggesting enhancements, and supporting process optimization to make training more effective and impactful.</div><div></div><div><b><br>
Key Roles &amp; Responsibilities</b></div><div>
Training Delivery</div><div><ul><li>
Conduct classroom, floor-based, and digital training sessions for staff across hubs, branches, and last mile.</li><li>
Deliver refresher training on process adherence, shipment handling, and customer service.</li><li>
Partner with Safety &amp; Security teams to conduct awareness sessions on road safety, shipment security, and loss prevention.</li></ul></div><div>
Capability Building</div><div><ul><li>
Reinforce compliance to SOPs and service quality standards through targeted training interventions.</li><li>
Use innovative tools such as gamification, case studies, and microlearning to improve learner engagement.</li><li>
Support rollout of region-specific capability programs aligned with national frameworks.</li></ul></div><div>
Assessment, Impact &amp; Continuous Improvement</div><div><ul><li>
Conduct post-training assessments to measure retention and application of knowledge.</li><li>
Track improvement in SOP compliance, service quality scores, and reduction in operational errors.</li><li>
Provide structured feedback on gaps, recurring issues, and opportunities for improvement to the Head &ndash; Training (Operations).</li><li>
Recommend practical process improvements and enhancements to training delivery for greater impact.</li></ul></div><div>
Collaboration</div><div><ul><li>
Work with regional leaders to identify local training needs.</li><li>
Share insights on training effectiveness and regional challenges to improve national frameworks.</li><li>
Act as the regional champion for operations capability building and continuous improvement</li></ul></div><div><b>
Qualifications &amp; Experience</b></div><div>
Education:</div><div><ul><li>
Graduate in any discipline.</li><li>
Diploma/Certification in Training, Facilitation, or Logistics preferred.</li></ul></div><div>
Experience:</div><div><ul><li>
6 - 7 years of experience in training, operations, or capability development within logistics, courier, or supply chain industries.</li><li>
Hands-on experience in delivering training programs to frontline or operational staff.</li><li>
Exposure to service quality, safety, or SOP compliance training is desirable.</li></ul></div><div><b>
Skills &amp; Capabilities</b></div><div>
Technical Skills:</div><div><ul><li>
Knowledge of branch, hub, and last-mile operational processes.</li><li>
Familiarity with training delivery tools and digital platforms.</li><li>
Ability to contextualize training content for regional and frontline teams.</li></ul></div><div>
Key Competencies:</div><div><ul><li>
Strong facilitation and presentation skills.</li><li>
Ability to engage diverse audiences effectively.</li><li>
Execution-focused, detail-oriented, with strong follow-through.</li><li>
Continuous improvement mindset, able to identify and act on opportunities for enhancement.</li><li>
Collaborative and able to work with cross-functional stakeholders.</li></ul></div><div><b>
Key Performance Indicators (KPIs)</b><div><div><p><b>
Sr. No.</b></p><p><b><br>
Key Result Areas</b></p><p><b><br>
Key Performance Indicators (KPIs)</b></p></div><div><p><br>
1</p><p><br>
Training Coverage</p><p><br>
% of staff trained vs plan in region</p></div><div><p><br>
2</p><p><br>
SOP Adherence</p><p><br>
Reduction in deviations linked to training</p></div><div><p><br>
3</p><p><br>
Training Effectiveness</p><p><br>
Post-training scores; learner feedback</p></div><div><p><br>
4</p><p><br>
Service Quality Impact</p><p><br>
Reduction in SQ defects and complaints</p></div><div><p><br>
5</p><p><br>
Safety &amp; Security</p><p><br>
% reduction in accidents, near-miss incidents, losses</p></div><div><p><br>
6</p><p><br>
Continuous Improvement</p><p><br>
No. of improvement suggestions adopted; recurring issue closure rate</p></div></div></div><div></div><div><b><br>
Why Join DHL Blue Dart?</b></div><div>
When you join us, you&rsquo;re not just taking a job&mdash;you&rsquo;re becoming part of a purpose-led movement that&rsquo;s reshaping the future of logistics across India and the world. At Blue Dart, we don&rsquo;t just deliver parcels&mdash;we deliver excellence, innovation, and opportunity every day.</div><div>
Here&rsquo;s what makes us stand out:</div><div><ul><li>
Great Place to Work&reg; Certified&mdash;a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being.</li><li>
Competitive pay and performance-linked rewards that truly recognize your impact.</li><li>
Structured learning, global exposure, and on-the-job coaching to help you grow faster than ever.</li><li>
Best-in-class benefits&mdash;from comprehensive medical cover (including optional parental care) to financial wellness and generous time off.</li><li>
A culture that celebrates diversity, innovation, and bold thinking&mdash;where your voice is heard and your contributions matter.</li><li>
Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories.</li><li>
The pride of working with India&rsquo;s most awarded logistics brand, trusted by millions and driven by purpose.</li></ul></div><div>
This is your chance to do meaningful work, build a career without borders, and thrive in a company that&rsquo;s not just a logistics leader&mdash;but a Great Place to Work. Come grow with us.</div></div><div><br>
#LIeBD</div></div>

Regional Training Manager (Operations) - East

<div><b>Job Title:</b><b> </b>Regional Training Manager (Operations)<div><b>
Career Function:</b> Operations</div><div><b>
Job Family/Subfamily:</b><b> </b>Operations &ndash; Training &amp; Capability Development</div><div><b>
Career Stream/Career Level:</b><b> </b>Entry Management</div><div><b>
Location:</b><b> </b>Bangalore, Karnataka</div><div><b>
Reporting To: </b>Head &ndash; Training (Operations)</div><div><b>
Travel Required:</b><b> </b>25% 50% 75%</div><div></div><div><b><br>
About DHL Blue Dart Express India</b></div><div>
At Blue Dart, we go beyond delivering shipments&mdash;we deliver trust, precision, and excellence. As India&rsquo;s most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group, we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day.</div><div>
We are proud to be consistently ranked among India&rsquo;s Top 100 Great Places to Work&reg; and recognized as part of the DHL Group&rsquo;s Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal&mdash;it&rsquo;s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong.</div><div>
If you're looking to join a purpose-led, people-first organization that shapes India&rsquo;s supply chain with integrity and care&mdash;Blue Dart is where you belong.</div><div></div><div><b><br>
Position Overview</b></div><div>
The Regional Training Manager (Operations) will deliver and implement training interventions across the region to strengthen adherence to SOPs, improve service quality, and reinforce safety and security standards. Reporting directly to the Regional Operations Head and functionally guided by the Head &ndash; Training (Operations), this role will be the bridge between regional operations and the national training framework, acting as an implementation engine with a continuous improvement mindset.</div><div></div><div><b><br>
Job Purpose</b></div><div>
To drive regional execution of operational training and awareness programs that directly impact service quality, SOP compliance, safety, and shipment security. Alongside training delivery, the role will actively contribute to continuous improvement by identifying gaps, suggesting enhancements, and supporting process optimization to make training more effective and impactful.</div><div></div><div><b><br>
Key Roles &amp; Responsibilities</b></div><div>
Training Delivery</div><div><ul><li>
Conduct classroom, floor-based, and digital training sessions for staff across hubs, branches, and last mile.</li><li>
Deliver refresher training on process adherence, shipment handling, and customer service.</li><li>
Partner with Safety &amp; Security teams to conduct awareness sessions on road safety, shipment security, and loss prevention.</li></ul></div><div>
Capability Building</div><div><ul><li>
Reinforce compliance to SOPs and service quality standards through targeted training interventions.</li><li>
Use innovative tools such as gamification, case studies, and microlearning to improve learner engagement.</li><li>
Support rollout of region-specific capability programs aligned with national frameworks.</li></ul></div><div>
Assessment, Impact &amp; Continuous Improvement</div><div><ul><li>
Conduct post-training assessments to measure retention and application of knowledge.</li><li>
Track improvement in SOP compliance, service quality scores, and reduction in operational errors.</li><li>
Provide structured feedback on gaps, recurring issues, and opportunities for improvement to the Head &ndash; Training (Operations).</li><li>
Recommend practical process improvements and enhancements to training delivery for greater impact.</li></ul></div><div>
Collaboration</div><div><ul><li>
Work with regional leaders to identify local training needs.</li><li>
Share insights on training effectiveness and regional challenges to improve national frameworks.</li><li>
Act as the regional champion for operations capability building and continuous improvement</li></ul></div><div><b>
Qualifications &amp; Experience</b></div><div>
Education:</div><div><ul><li>
Graduate in any discipline.</li><li>
Diploma/Certification in Training, Facilitation, or Logistics preferred.</li></ul></div><div>
Experience:</div><div><ul><li>
6 - 7 years of experience in training, operations, or capability development within logistics, courier, or supply chain industries.</li><li>
Hands-on experience in delivering training programs to frontline or operational staff.</li><li>
Exposure to service quality, safety, or SOP compliance training is desirable.</li></ul></div><div><b>
Skills &amp; Capabilities</b></div><div>
Technical Skills:</div><div><ul><li>
Knowledge of branch, hub, and last-mile operational processes.</li><li>
Familiarity with training delivery tools and digital platforms.</li><li>
Ability to contextualize training content for regional and frontline teams.</li></ul></div><div>
Key Competencies:</div><div><ul><li>
Strong facilitation and presentation skills.</li><li>
Ability to engage diverse audiences effectively.</li><li>
Execution-focused, detail-oriented, with strong follow-through.</li><li>
Continuous improvement mindset, able to identify and act on opportunities for enhancement.</li><li>
Collaborative and able to work with cross-functional stakeholders.</li></ul></div><div><b>
Key Performance Indicators (KPIs)</b></div><div><div><div><p><b>
Sr. No.</b></p><p><b><br>
Key Result Areas</b></p><p><b><br>
Key Performance Indicators (KPIs)</b></p></div><div><p><br>
1</p><p><br>
Training Coverage</p><p><br>
% of staff trained vs plan in region</p></div><div><p><br>
2</p><p><br>
SOP Adherence</p><p><br>
Reduction in deviations linked to training</p></div><div><p><br>
3</p><p><br>
Training Effectiveness</p><p><br>
Post-training scores; learner feedback</p></div><div><p><br>
4</p><p><br>
Service Quality Impact</p><p><br>
Reduction in SQ defects and complaints</p></div><div><p><br>
5</p><p><br>
Safety &amp; Security</p><p><br>
% reduction in accidents, near-miss incidents, losses</p></div><div><p><br>
6</p><p><br>
Continuous Improvement</p><p><br>
No. of improvement suggestions adopted; recurring issue closure rate</p></div></div></div><div></div><div><b><br>
Why Join DHL Blue Dart?</b></div><div>
When you join us, you&rsquo;re not just taking a job&mdash;you&rsquo;re becoming part of a purpose-led movement that&rsquo;s reshaping the future of logistics across India and the world. At Blue Dart, we don&rsquo;t just deliver parcels&mdash;we deliver excellence, innovation, and opportunity every day.</div><div>
Here&rsquo;s what makes us stand out:</div><div><ul><li>
Great Place to Work&reg; Certified&mdash;a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being.</li><li>
Competitive pay and performance-linked rewards that truly recognize your impact.</li><li>
Structured learning, global exposure, and on-the-job coaching to help you grow faster than ever.</li><li>
Best-in-class benefits&mdash;from comprehensive medical cover (including optional parental care) to financial wellness and generous time off.</li><li>
A culture that celebrates diversity, innovation, and bold thinking&mdash;where your voice is heard and your contributions matter.</li><li>
Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories.</li><li>
The pride of working with India&rsquo;s most awarded logistics brand, trusted by millions and driven by purpose.</li></ul></div><div>
This is your chance to do meaningful work, build a career without borders, and thrive in a company that&rsquo;s not just a logistics leader&mdash;but a Great Place to Work. Come grow with us.</div><div></div><div><br>
#LIeBD</div></div>

Regional Training Manager (Operations) - South

<div></div><div><b>Job Title:</b><b> </b>Regional Training Manager (Operations)<div><b>
Career Function:</b> Operations</div><div><b>
Job Family/Subfamily:</b><b> </b>Operations &ndash; Training &amp; Capability Development</div><div><b>
Career Stream/Career Level:</b><b> </b>Entry Management</div><div><b>
Location:</b><b> </b>Delhi</div><div><b>
Reporting To: </b>Head &ndash; Training (Operations)</div><div><b>
Travel Required:</b><b> </b>25% 50% 75%</div><div></div><div><b><br>
About DHL Blue Dart Express India</b></div><div>
At Blue Dart, we go beyond delivering shipments&mdash;we deliver trust, precision, and excellence. As India&rsquo;s most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group, we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day.</div><div>
We are proud to be consistently ranked among India&rsquo;s Top 100 Great Places to Work&reg; and recognized as part of the DHL Group&rsquo;s Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal&mdash;it&rsquo;s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong.</div><div>
If you're looking to join a purpose-led, people-first organization that shapes India&rsquo;s supply chain with integrity and care&mdash;Blue Dart is where you belong.</div><div></div><div><b><br>
Position Overview</b></div><div>
The Regional Training Manager (Operations) will deliver and implement training interventions across the region to strengthen adherence to SOPs, improve service quality, and reinforce safety and security standards. Reporting directly to the Regional Operations Head and functionally guided by the Head &ndash; Training (Operations), this role will be the bridge between regional operations and the national training framework, acting as an implementation engine with a continuous improvement mindset.</div><div></div><div><b><br>
Job Purpose</b></div><div>
To drive regional execution of operational training and awareness programs that directly impact service quality, SOP compliance, safety, and shipment security. Alongside training delivery, the role will actively contribute to continuous improvement by identifying gaps, suggesting enhancements, and supporting process optimization to make training more effective and impactful.</div><div></div><div><b><br>
Key Roles &amp; Responsibilities</b></div><div>
Training Delivery</div><div><ul><li>
Conduct classroom, floor-based, and digital training sessions for staff across hubs, branches, and last mile.</li><li>
Deliver refresher training on process adherence, shipment handling, and customer service.</li><li>
Partner with Safety &amp; Security teams to conduct awareness sessions on road safety, shipment security, and loss prevention.</li></ul></div><div>
Capability Building</div><div><ul><li>
Reinforce compliance to SOPs and service quality standards through targeted training interventions.</li><li>
Use innovative tools such as gamification, case studies, and microlearning to improve learner engagement.</li><li>
Support rollout of region-specific capability programs aligned with national frameworks.</li></ul></div><div>
Assessment, Impact &amp; Continuous Improvement</div><div><ul><li>
Conduct post-training assessments to measure retention and application of knowledge.</li><li>
Track improvement in SOP compliance, service quality scores, and reduction in operational errors.</li><li>
Provide structured feedback on gaps, recurring issues, and opportunities for improvement to the Head &ndash; Training (Operations).</li><li>
Recommend practical process improvements and enhancements to training delivery for greater impact.</li></ul></div><div>
Collaboration</div><div><ul><li>
Work with regional leaders to identify local training needs.</li><li>
Share insights on training effectiveness and regional challenges to improve national frameworks.</li><li>
Act as the regional champion for operations capability building and continuous improvement</li></ul></div><div><b>
Qualifications &amp; Experience</b></div><div>
Education:</div><div><ul><li>
Graduate in any discipline.</li><li>
Diploma/Certification in Training, Facilitation, or Logistics preferred.</li></ul></div><div>
Experience:</div><div><ul><li>
6 - 7 years of experience in training, operations, or capability development within logistics, courier, or supply chain industries.</li><li>
Hands-on experience in delivering training programs to frontline or operational staff.</li><li>
Exposure to service quality, safety, or SOP compliance training is desirable.</li></ul></div><div><b>
Skills &amp; Capabilities</b></div><div>
Technical Skills:</div><div><ul><li>
Knowledge of branch, hub, and last-mile operational processes.</li><li>
Familiarity with training delivery tools and digital platforms.</li><li>
Ability to contextualize training content for regional and frontline teams.</li></ul></div><div>
Key Competencies:</div><div><ul><li>
Strong facilitation and presentation skills.</li><li>
Ability to engage diverse audiences effectively.</li><li>
Execution-focused, detail-oriented, with strong follow-through.</li><li>
Continuous improvement mindset, able to identify and act on opportunities for enhancement.</li><li>
Collaborative and able to work with cross-functional stakeholders.</li></ul></div><div><b>
Key Performance Indicators (KPIs)</b><div><div><p><b>
Sr. No.</b></p><p><b><br>
Key Result Areas</b></p><p><b><br>
Key Performance Indicators (KPIs)</b></p></div><div><p><br>
1</p><p><br>
Training Coverage</p><p><br>
% of staff trained vs plan in region</p></div><div><p><br>
2</p><p><br>
SOP Adherence</p><p><br>
Reduction in deviations linked to training</p></div><div><p><br>
3</p><p><br>
Training Effectiveness</p><p><br>
Post-training scores; learner feedback</p></div><div><p><br>
4</p><p><br>
Service Quality Impact</p><p><br>
Reduction in SQ defects and complaints</p></div><div><p><br>
5</p><p><br>
Safety &amp; Security</p><p><br>
% reduction in accidents, near-miss incidents, losses</p></div><div><p><br>
6</p><p><br>
Continuous Improvement</p><p><br>
No. of improvement suggestions adopted; recurring issue closure rate</p></div></div></div><div></div><div><b><br>
Why Join DHL Blue Dart?</b></div><div>
When you join us, you&rsquo;re not just taking a job&mdash;you&rsquo;re becoming part of a purpose-led movement that&rsquo;s reshaping the future of logistics across India and the world. At Blue Dart, we don&rsquo;t just deliver parcels&mdash;we deliver excellence, innovation, and opportunity every day.</div><div>
Here&rsquo;s what makes us stand out:</div><div><ul><li>
Great Place to Work&reg; Certified&mdash;a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being.</li><li>
Competitive pay and performance-linked rewards that truly recognize your impact.</li><li>
Structured learning, global exposure, and on-the-job coaching to help you grow faster than ever.</li><li>
Best-in-class benefits&mdash;from comprehensive medical cover (including optional parental care) to financial wellness and generous time off.</li><li>
A culture that celebrates diversity, innovation, and bold thinking&mdash;where your voice is heard and your contributions matter.</li><li>
Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories.</li><li>
The pride of working with India&rsquo;s most awarded logistics brand, trusted by millions and driven by purpose.</li></ul></div><div>
This is your chance to do meaningful work, build a career without borders, and thrive in a company that&rsquo;s not just a logistics leader&mdash;but a Great Place to Work. Come grow with us.</div><div></div><div><br>
#LIeBD</div></div><div></div>

Regional Training Manager (Operations) - North

Bridgestone

<br>About the Role<br>Job Purpose<br>At Bridgestone MEA, we're looking for an experienced Training Manager to lead and manage training programs across the Middle East, Africa, and CIS regions. You ll take charge of upskilling our distributor partners and internal teammates, delivering sales, management, leadership and soft skills programs that drive performance and align with our strategic vision.<br>This role is about leading transformation in how knowledge is shared, performance is improved, and people are empowered across diverse markets and cultures.<br><b>Responsibilities</b>:<br>Strategic Leadership and Program Management<br>• Design, lead, and execute distributor training programs across MEA and CIS.<br>• Partner with HR to support L&amp;D and internal training programs for Bridgestone teammates.<br>• Align all training initiatives with strategic business goals and commercial outcomes.<br>• Drive the digital transformation of training tools and delivery formats.<br>• Establish training standards and ensure compliance with global best practices.<br>Training Delivery and Facilitation<br>• Deliver targeted sales and product training to dealer/distributor partners to boost performance and loyalty.<br>• Facilitate high-impact sessions on management, leadership, and interpersonal skills.<br>• Innovate learning methods to engage multicultural audiences.<br>• Support onboarding and induction programs for new hires across the region.<br>Performance Evaluation and Continuous Improvement<br>• Measure the effectiveness of training through feedback, data, and KPIs.<br>• Continuously enhance training programs to reflect evolving business needs.<br>• Report learning outcomes to the MEA leadership team and external partners.<br>Communication and Stakeholder Engagement<br>• Act as the single point of contact for distributor training communications.<br>• Keep partners updated with the latest training content, tools, and requirements.<br>• Engage with regional leadership to align on learning priorities and execution.<br>Systems Management<br>• Oversee and manage the Learning Management System (LMS) for both internal teams and external partners.<br>• Support the rollout of eLearning platforms and ensure system integrity and user experience.<br><b>Qualifications &amp; Experience Required</b><br>Education, Master, other certification:<br>• Master s degree in Business Administration, HR, Education, or related fields.<br>• Certifications in Instructional Design, Coaching, or Leadership Development are a plus.<br>Experience (years):<br>10+ years of experience in automotive training, ideally across sales or aftersales functions.<br>Proven success in managing large-scale regional training programs in multicultural environments.<br>Experience operating in the Middle East and Africa, with strong awareness of cultural and business nuances.<br>Technical Skills:<br>• Strong proficiency with Learning Management Systems (LMS).<br>• Hands-on experience with eLearning platforms.<br>• Analytical mindset; able to use data to track and optimize training effectiveness.<br>• Advanced skills in MS Office (PowerPoint, Excel, Word).<br>Languages Skills:<br>• Fluent in English and Arabic (written and spoken) mandatory.<br>• French or Russian a strong advantage.<br>Soft/Behavioral Skills:<br>• Inspirational leader with excellent interpersonal and communication skills.<br>• Culturally agile and capable of engaging diverse learner groups.<br>• Strong project management and multitasking capabilities.<br>• High emotional intelligence with the ability to influence at all levels.<br>• Strategic mindset with a drive for continuous improvement.<br>

Training Manager

Curefit

<div>
 <p>
  We are looking for a dynamic Regional Trainer to join our Learning &amp; Development team. This
 </p>
 <p>
  role is pivotal in onboarding and upskilling Centre Managers, ensuring effective knowledge
 </p>
 <p>
  transfer, and driving consistent performance across centres.
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  ● Deliver engaging training sessions (L0 and OJT) for new Centre Managers.
 </p>
 <p>
  ● Facilitate smooth onboarding and ensure readiness of new hires to perform effectively.
 </p>
 <p>
  ● Continuously support and track the performance of Centre Managers post-training.
 </p>
 <p>
  ● Ensure consistency in delivery of modules and adherence to defined processes.
 </p>
 <p>
  ● Collaborate with the L&amp;D team to improve training content and methodologies.
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <p>
  ● Excellent communication and presentation skills.
 </p>
 <p>
  ● Strong facilitation and delivery skills with the ability to engage diverse audiences.
 </p>
 <p>
  ● Prior experience in training, coaching, or mentoring (preferred in sales/operations
 </p>
 <p>
  context).
 </p>
 <p>
  ● Ability to drive accountability and performance improveme
 </p>
</div>


Regional Trainer

Smit Lamnalco

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Are you looking for a career in the marine services industry? Look no further than Smit Lamnalco! We're a leading provider of safe, reliable and customised marine services to Oil, Gas and LNG terminals.
 </p>
 <p>
  Our diverse fleet of approximately 160 modern vessels and over 2500 skilled crew and staff members serve customers worldwide. We specialise in providing marine support services tailored to the unique operational needs of our global customers in local markets.
 </p>
 <p>
  At Smit Lamnalco, we're committed to maintaining international standards on safety and reliability to onshore and offshore operations in challenging environments. Our headquarters are located in Rotterdam, the Netherlands.
 </p>
 <p>
  If you're interested in joining our team, we encourage you to visit our website at www.smitlamnalco.com to learn more about our company and available job opportunities. Thank you for considering Smit Lamnalco as your potential employer in the marine services industry!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Regional Technical Manager is responsible for overseeing the maintenance, performance, and optimization of vessels and related floating equipment in the Middle East Region. The role ensures that all assets are managed cost-effectively, safely, and in full compliance with international regulations, company policies, and client requirements.
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Develop, implement, and oversee multi-annual vessel budgets covering maintenance, repairs, dry-docking, overhauls, insurance, and fuel/lubricant costs to ensure effective fleet management.
  </li>
  <li>
   Supervise and ensure the proper planning and execution of preventive and corrective maintenance, dry-dockings, modifications, and technical projects within budget and in accordance with company standards.
  </li>
  <li>
   Monitor and guide the application of effective project management techniques, ensuring high-quality reporting and compliance with corporate and regulatory requirements.
  </li>
  <li>
   Ensure that all vessels are maintained in a safe and fit-for-purpose condition to achieve optimal utilization and operational reliability.
  </li>
  <li>
   Promote and enforce safety, health, environment, and quality (SHEQ) standards, reviewing incidents and ensuring that appropriate corrective and preventive actions are implemented.
  </li>
  <li>
   Provide direction, support, and technical guidance to Contract and Operations Managers to ensure consistent, safe, and efficient vessel operations.
  </li>
  <li>
   Conduct or oversee regular vessel inspections to monitor condition, compliance, and performance against company standards.
  </li>
  <li>
   Engage with clients and charter representatives to maintain strong working relationships, ensure operational compliance, and identify business development opportunities.
  </li>
  <li>
   Provide technical and operational input during tendering processes to support the commercial team in securing new business.
  </li>
  <li>
   Lead, coach, and develop the regional technical team, ensuring high performance, professional growth, and adherence to company policies and procedures.
  </li>
  <li>
   Ensure that accurate vessel documentation, technical records, and reports are maintained in line with company procedures and requirements.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s or Master&rsquo;s degree in Maritime Engineering, Mechanical Engineering, or Naval Architecture (Maritime Officer HWTK preferred).
  </li>
  <li>
   Minimum 8 years of technical management experience in an international maritime environment.
  </li>
  <li>
   Preferably seagoing experience as Chief Engineer or First Engineer.
  </li>
  <li>
   Strong knowledge of vessel engineering, maintenance systems, and onboard practices.
  </li>
  <li>
   Proven leadership and management skills with experience in defining and maintaining technical standards and procedures.
  </li>
  <li>
   Fluency in English (both written and verbal) is required.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  The successful candidate
  <strong>
   must be living in the U.A.E. currently.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Additional information
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Employment conditions:
  </strong>
 </p>
 <p>
  This is a great opportunity for an enthusiastic technical professional who is keen and eager to join an International Marine company. Smit Lamnalco offers a competitive Compensation &amp; Benefit package.
 </p>
 <p>
  Applications should be sent via the link in the vacancy.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Smit Lamnalco
  </strong>
  is an
  <strong>
   Equal Opportunity Employer
  </strong>
  . We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with disability or other applicable legally protected characteristics.
 </p>
 <p>
  <br/>
 </p>
</div>


Regional Technical Manager

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