renewals manager

LanceSoft Middle East

<div>
 
 We have a new opportunity for "Renewals Consultant" with our client. Interested candidates send me your CV
 
 
 
 
 
 
 Job Title: Renewals Consultant
 
 
 
 
 Location: Sharjah
 
 
 
 
 Duration: Permanent
 
 
 
 
 
 
 Bachelor&rsquo;s Degree Graduate
 
 
 2 &ndash; 4 years of experience in similar role
 
 
 Proven experience in similar role.
 
 
 Experience in Freezone or business set up industry is an advantage
 
 
 Presentation skills
 
 
 &bull; Computer literate
 
 
 &bull; Proficiency in CRM systems
 
 
 
 
 
 
 
 
 Interested candidates send me your Cv along with below details:
 
 
 Expected salary:
 
 
 Visa/ Work Permit:
 
 
 Notice Period:
 
 
 Current Location:
 
</div>

Renewals Consultant- Arabic Speaker

Midis Group

Job Title Renewals Executive Job Scope The Renewals Executive is accountable for establishing sound relationships with existing partners ensuring timely follow ups and handling the renewal process prior to expiration. S/He maintains an updated database at all times and works towards effective relationships with internal departments. Main Duties and Responsibilities • Build and maintain strong customer relationships, address concerns and successfully retain existing client contracts • Support the direct manager in the management of contract renewals with existing customers and coordinate with the Sales and Account management teams accordingly • Initiate renewal conversations with customers, respond to queries and proactively follow up prior to contract expiration dates • Identify customers needs and opportunities for improvement prior to and during the renewal process and engage the direct manager accordingly • Identify customer requirements, uncover roadblocks and drive renewals to timely closures in coordination with the direct manager • Review terms and conditions, make any necessary changes/modifications requested by the customer and streamline contract issues and the overall customer renewal experience • Prepare and submit periodic reports, analysis and key metrics • Maintain an accurate rolling of 120 days renewal forecast • Update and maintain the customer database at all times • Establish and maintain effective working relationships with internal departments. Position Requirements Education Bachelor s degree in Business Administration or any other related field. Experience At least 4-5 years of relevant experience. Must have an experience in renewals of Enterprise Software Products.

Renewals Executive

Numerator

<div>We&rsquo;re reinventing the market research industry. Let&rsquo;s reinvent it together.

At Numerator, we believe tomorrow&rsquo;s success starts with today&rsquo;s market intelligence. We empower the world&rsquo;s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.
The Renewals Analyst supports Numerator&rsquo;s renewals process by ensuring data accuracy, documentation completeness, and timely reporting across all renewals. This role builds the operational backbone for renewal execution, maintaining clean Salesforce data, producing renewal materials and dashboards, and surfacing insights that help the onshore team drive timely, favorable outcomes. The ideal candidate is detail-oriented, data-savvy, and comfortable working in a fast-paced, cross-functional environment.

Key Responsibilities

Renewal Documentation &amp; Hygiene
<ul>
<li>Own the renewal documentation lifecycle: create, version, and archive strategy decks, templates, and agreements with consistent naming conventions and restricted access.
</li><li>Pre-populate renewal templates using SFDC data (terms, dates, etc); flag exceptions or missing fields for onshore review.
</li><li>Maintain an auditable Google Drive structure; ensure all executed agreements and approvals are filed within 24 hours of close.
</li><li>Conduct monthly audits to ensure full alignment between SFDC renewal records and archived documentation.
</li></ul>Data Hygiene &amp; Reporting
<ul>
<li>Validate SFDC renewal opportunity fields and resolve or escalate inconsistencies.
</li><li>Develop and maintain recurring renewal reports and dashboards that provide visibility into pipeline health, renewal status, and exception trends.
</li><li>Partner with onshore teams to refine reporting requirements and evolve metrics as renewal processes mature.
</li><li>Ensure data accuracy and timeliness for all renewal-related reports and insights.Data &amp; Insights for Renewals
</li></ul><ul><li>Pull, clean, and synthesize datasets to support renewal negotiations, upsells, and coverage analyses.
</li><li>Deliver recurring and ad hoc insights highlighting shifts in coverage, usage, and retention risk.
</li><li>Conduct variance analyses across renewal cycles to identify trends, risks, and opportunities for expansion.
</li><li>Create visual dashboards or summary packs that help the onshore team prioritize renewal actions and conversations. 
Renewal Outreach Support
</li></ul><ul><li>Build standardized client-facing renewal materials (one-pagers, readiness decks, and usage summaries) based on direction from onshore managers.
</li><li>Generate visual insights and summaries to support renewal positioning and outreach planning.
</li></ul><div>There is strength in numbers - We are the Numerati

Numerator is 2,000 employees strong. We have the confidence to be real and embrace what makes each Numerati unique. Our diverse experiences, ideas and backgrounds fuel our innovation.

Being part of the Numerati means that we&rsquo;ll take care of you! From our Recharge Days, maximum flexibility policy, wellness resources for employees and their families, development opportunities and much more &mdash; we&rsquo;re always finding ways to better support, celebrate and accelerate our team.
</div>
What You Can Expect from Your Intern Experience 

 
You&rsquo;ll play an active role as a member of a dynamic team of supportive and highly motivated employees and leaders. From day one, you&rsquo;ll be set up for success with your NuIntern buddy, who will be a key partner throughout your internship. Numerator&rsquo;s onboarding program will introduce you to your new colleagues, immerse you into our culture, and provide you with resources to thrive. 

 
Expect to make an impact on real projects, business challenges, clients, and our global teams. Interact and engage with colleagues in person at our cool headquarters, designed to further inspire innovation, creativity, and collaboration. You'll also have the opportunity to participate in local events, Hack Days, networking, and workshops. 
Internship dates: June 9th to August 8th, 2025
<ul><li>Bachelor&rsquo;s degree in Business, Finance, or Analytics.</li>
<li>1&ndash;2 years in sales operations, renewals, or business analytics, preferably in a SaaS environment.</li>
<li>Proficient in Salesforce, Excel/Google Sheets.</li>
<li>Strong attention to detail, data accuracy, and process discipline. Able to analyze and synthesize data into clear reports and insights.</li>
<li>Clear written and verbal English; comfortable collaborating across time zones.</li>
<li>Proactive, organized, and adaptable; takes ownership of deliverables and continuous improvement.</li>
</ul>
Shift Timings - 1 PM - 10 PM / 2 PM - 11 PM
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by the law.

While some roles can be remote, Numerator is only able to hire in many, but not all, states and provinces. In certain cases, if you are not located in a specific area where Numerator is able to hire, you may not be eligible for employment.</div>

Renewals Analyst

Al Fursan Contracting

The Role
 The Renewal Executive plays a key role in maintaining tenant relationships by managing lease renewals efficiently and professionally. This position ensures renewals are completed on time, terms are adhered to, and tenants receive excellent service throughout the process. Key Responsibilities: - Manage and processes tenancy renewals within approved timelines and rent structures. - Communicate with tenants, issue renewal notices and negotiate terms. - Coordinate with Accounts to clear balances and collect payments and required documents. - Prepare, update, and submit renewal files and reports to the team leader. - Collaborate with Legal, Accounts & Maintenance teams to ensure smooth processing. - Handle tenant inquiries, resolve issues, and support retention efforts. - Liaise with authorities (DEWA, DLD, Master Developers) for renewal related matters.
 
Requirements
 <ul>
<li>Bachelor's Degree in Business , Real Estate, or a related field. - No prior experience required, fresh graduates are welcome to apply. - Strong communication, negotiation and organizational skills. - Good knowledge of UAE tenancy laws and real estate procedures.</li>
</ul>
About the company
 ALFURSAN CONTRACTING has its workplaces in Dubai and renders fast and astounding Civil and MEP Contracting administrations. Our Company has demonstrated reputation for effective and auspicious consummation of all tasks. We consolidate a thorough concentrate on extraordinary development with a devotion to predominant and creative customer benefit. By grasping the requirements of our customers and fitting arrangements, we have reliably exhibited the capacity to comprehend and execute completely the extent of any venture. Drawing on a solid and committed workforce, and additionally best in class hardware, ALFURSAN CONTRACTING is exceptionally met all requirements to handle even the most complex of tasks.

Renewal Executive

Client of Talent Higher

Manage follow-ups with existing clients and update renewal status accurately in the CRM (Zoho). <ul> <li>Educate clients on payment procedures, amendments, eligibility, SHAMS rules, terms, and conditions.</li> <li>Conduct renewal follow-ups via phone and email in line with the company s Renewal Process and Business Rules.</li> <li>Achieve monthly renewal KPI targets and maintain high conversion rates.</li> <li>Ensure effective CRM management for renewals and maintain up-to-date client records.</li> <li>Possess in-depth knowledge of company's products and services to identify up-selling opportunities and generate additional revenue.</li> <li>Prepare daily, weekly, and monthly reports on renewal performance and client interactions.</li> <li>Coordinate with the Revenue, Compliance, and Operations teams to facilitate client requests efficiently.</li> <li>Deliver a high standard of customer service throughout the renewal process.</li> <li>Provide clients with accurate and transparent information regarding requirements and procedures.</li> <li>Support clients in applying renewals through the online portal when needed.</li> <li>Build and maintain strong, mutually beneficial relationships with the Free Zone Authority and channel partners.</li> </ul>

Renewals Consultant

Knowledge E

Are you passionate about delivering exceptional service to stakeholders, managing product renewals, and building strong relationships with agents? We re looking for a Client Excellence Executive to support our sales operations.
 The role 
Sitting in our Client Excellence team, you will support our account managers with partner product renewals, ensuring smooth sales operations, as well as build relationships and collaborate with agents, promoting our in-house offerings. Some of your responsibilities will include:
<ul>
<li>Manage the renewal of subscriptions from existing clients in a given territory, liaising with the account managers</li>
<li>Review pending orders, specific client requests, and any relevant issues the clients might face</li>
<li>Support the account managers to ensure a successful client onboarding for new clients</li>
<li>Support the account managers to ensure a successful set-up/ implementation of new subscriptions for existing clients</li>
<li>Contact providers for any pricing, training and marketing enquiries</li>
<li>Build and maintain strong relationships with agents representing our in-house products, acting as their key point of contact for support, updates, and strategic alignment</li>
<li>Provide agents with the necessary tools, training, and resources to effectively promote and represent our products in the market</li>
<li>Support the client excellence team with CRM projects and other special projects</li>
</ul>
 You are 
A highly organised, dependable, and collaborative team player, committed to supporting both clients and internal stakeholders with a proactive and solution-oriented mindset
 Minimum job qualifications 
<ul>
<li>Minimum of 3 years professional experience</li>
<li>Proven ability to build and maintain strong, long-term professional relationships with clients, partners, or stakeholdersExperience in working with CRM systems</li>
<li>Exceptional verbal and written communication skills</li>
<li>Ability to manage complex renewals and tricky situations</li>
<li>Proactive and a problem solver</li>
</ul>
 Desired extras 
<ul>
<li>Professional experience within the publishing, higher education or training sector</li>
<li>Arabic speaker</li>
</ul>
 
 
 
 
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 <div>
 <div>
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Client Excellence Executive

New Relic

<div><div>We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</div><div>
Your opportunity 
We have an outstanding opportunity for the right individual to join a customer centric, upbeat and highly motivated group of individuals, as a member of our Customer Advocate team! 
With this team we bring together the best of customer success, customer support and sales methodologies to deliver positive business outcomes for our customers and business. We drive customer retention and increase adoption of the New Relic Platform. The work we do is pivotal to the evolution of our product-led, growth sales model. 
If this sounds like the right fit, let's talk! 
This India based role is in-office first. We believe that fostering an in-office culture will create better team collaboration &amp; success. 

What you'll do 

Retention
<ul>
<li>Renewals - Proactive &amp; Reactive</li>
<li>Churn Mitigation - Proactive &amp; Reactive</li>
</ul>
Adoption
<ul>
<li>Onboarding</li>
<li>Health Checks</li>
<li>Customer Education and Enablement - 1 to many engagements</li>
</ul>
Expansion
<ul>
<li>Moving customers off of our legacy platform. Increasing ACR at renewal time</li>
<li>Driving CRR growth throughout the customer lifecycle</li>
</ul>
Customer Relationship and winbacks:
<ul>
<li>Responding to general queries from customers in assigned territory</li>
<li>Dispute Resolution - be an advocate within New Relic for the needs of your customers</li>
<li>Winning back clients as a net new business.</li></ul> 


This role requires 
<ul>
<li>2+ years of experience</li>
<li>Experience in customer facing sales, renewals or customer success roles in the SaaS industry</li>
<li>Previously carried a quota for new business sales, renewals and/or expansion</li>
<li>Comfortable using and learning new software - spreadsheets, CRM, email marketing, support, automation, productivity, and presentation software etc</li>
<li>Experience with building, analyzing, and interpreting customer data to influence stakeholder decision making</li>
<li>Experience uncovering key goals and steering customer stakeholders with value based discussions</li>
<li>Experience interacting with customer teams at various levels of technical and non-technical depth</li>
</ul>
Bonus points if you have 
<ul>
<li>Background / technical knowledge in the observability space (Datadog, Dynatrace, Splunk, Elastic, etc.) as an SDR or ISR.
</li>
<li>Specific experience in Customer Success for a consumption based platform (Twilio, Atlassian, AWS, Azure etc.</li></ul> 
 
 
Please note that visa sponsorship is not available for this position.
<div>
<div><div><div><div><div><div><div><div><div><div>#LI-KT7</div>
</div>
</div></div></div></div></div></div></div></div></div></div><div></div><div>Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics&rsquo; different backgrounds and abilities, and recognize the different paths they took to reach us &ndash; including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We&rsquo;re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process 
 
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. 
 
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. 
 
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy</div></div>

Associate Customer Advocate - Bangalore

Search 10000+ Renewals manager jobs near you this November. New roles added regularly across leading industries. Apply today.