retail sales supervisor

Coty

REQ ID
 
97326
 
POSTED
 
Apr 13, 2026
 
FUNCTION
 
Sales
 
LOCATION
 
Riyadh, 01, SA, 7602
 
Part of the Saudi Sales Team, the Sales Supervisor role is responsible for developing COTY business Across Retail Stores and Duty paid Stores in the Western region. The role requires managing a team of Beauty advisors and managing the day to day Sell-out at the assigned stores.
 
Key Job Accountabilities
 
Drive COTY sell-out and build up strong market share
 
Be the driving force in increasing the sales performance of COTY Sell OUT.
 Execute strategies and plans in line with the local deployment to ensure sales and market share targets are met.
 Achieve monthly sellout And Market share Targets
 Full responsibility of Store fundamentals (Visibility, availability/ordering, aging stocks, inventory rotation, etc…)
 Build strong business relationship with Store managers and Staff
 
Manage, lead, coach and motivate BA’s
 
Manage and lead a team of beauty advisors across retail & Duty Paid stores.
 Ability to coach, train, motivate, support and maximize output of the Beauty advisors.
 Sharing the passion for beauty market and COTY brands, to the customers and the BA team
 Track the individual performance of each BA in a constructive manner
 Ensure the Team of BAs fulfills their key responsibilities and achieve their Targets.
 
Communication and analytics: 
Report field activities, BAs & product performance as well as competitions activities
 Ability to identify and communicate the required plans needed to deliver the Targets.
 Ability to prepare presentations and conduct Business reviews/Analysis.
 Good analytical skills and use of data in the day to day operation.
 Good communication skills (English & Arabic) with growth mindset.
 
Reporting line
 
Reporting to Western Region Sales Manager
 
Essential Skills required
 
Strong communication in both Arabic and English (written and verbal), presentation and organizational skills
 High selling skills
 Strong Retail / Business / Commercial sense
 Beauty Industry affinity & knowledge
 Proactive attitude
 Flexibility
 Detailed and factual
 Team player
 Proficient computer skills necessary – Microsoft Office (Word, Excel, PowerPoint, Outlook)

Sales Supervisor

Souhaib Store

Job Title: Retail Sales Lead Company: Souhaib Store Location: Doha, Qatar Salary: QAR 11,000 per monthJob Description:Souhaib Store is seeking a motivated and customer-focused Retail Sales Lead to oversee daily store sales operations and support the retail team. The ideal candidate will ensure excellent customer service, drive sales performance, and maintain smooth store operations while leading by example on the sales floor.Key Responsibilities:<ul><li>Lead daily retail sales operations and support the sales team</li><li>Assist customers with product selection and ensure a high level of service</li><li>Monitor sales performance and help achieve store targets</li><li>Supervise and guide sales staff in their daily duties</li><li>Handle customer inquiries, complaints, and resolve issues professionally</li><li>Maintain product displays, merchandising, and store presentation standards</li><li>Track inventory levels and report stock requirements</li><li>Support cashier operations and ensure accurate transactions</li><li>Prepare daily sales reports and update management on performance</li><li>Ensure compliance with store policies and procedures</li></ul>Qualifications and Experience:<ul><li>High school diploma required; Diploma or Bachelor&rsquo;s degree in Business, Marketing, or related field is an advantage</li><li>Minimum of 3&ndash;5 years of experience in retail sales, with at least 1&ndash;2 years in a supervisory or team lead role</li><li>Strong customer service and communication skills</li><li>Proven ability to meet and exceed sales targets</li><li>Good leadership and team coordination abilities</li><li>Basic knowledge of inventory and stock management</li><li>Proficiency in POS systems and basic computer skills</li><li>Strong organizational and problem-solving skills</li><li>Ability to work in a fast-paced retail environment</li><li>Positive attitude and strong work ethic</li></ul>نوع الوظيفة: دوام كاملالراتب المدفوع: QAR١١٬٠٠٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Retail Sales Lead

First Abu Dhabi Bank (FAB)

<div>
 
 Company Description
 
 
 
 First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.
 
 
 
 Job Description
 
 
 
 To effectively Supervise retail sales area to deliver sales targets, offer high level of customer service, and create a challenging and healthy environment where staff can develop. Manage staff to achieve cross sell ratio of 3.0 or greater.
 
 
 
 Core Responsibilities
 
 
 
 
 Generic Accountability
 
 
 
 <ul>
 <li>
 Ensure adequate staffing of retail sales department and raise any concerns to BM.
 </li>
 <li>
 Provide input on CSO&rsquo;s performance to the BM.
 </li>
 <li>
 Provide coaching, mentoring and guidance to CSO&rsquo;s
 
 
 </li>
 </ul>
 
 Job Specific Accountabilities
 
 
 
 <ul>
 <li>
 Support BM in implementing retail sales change initiatives.
 </li>
 <li>
 Actively Sell / cross sell asset and liability products to new and existing Classic and advantage customer.
 </li>
 <li>
 Ensure retail sales performance meets KPI targets as per customer segments
 </li>
 <li>
 Supervise CSO performance by participating in and leading daily retail sales team meetings
 </li>
 <li>
 Attract new customers to branch through personal relations and existing customer referrals
 </li>
 <li>
 Monitor CSO daily operations and provide necessary authorizations
 </li>
 <li>
 Support CSO&rsquo;s by serving customers during peak times
 </li>
 <li>
 Assign tasks fairly to staff so that no work is left pending at day end
 </li>
 <li>
 Ensure that activities adhere to audit, risk, legal and policy requirements
 </li>
 <li>
 Provide direct coaching, mentoring and guidance to CSO&rsquo;s
 </li>
 <li>
 Identify staff training needs (products, systems, sales skills) and address them.
 </li>
 <li>
 Authorized Financial and Non-Financial transactions.
 </li>
 <li>
 Ensure proper control maintained for all unissued /undelivered credit cards, cheque books, Debit cards and PIN.
 </li>
 <li>
 Attend all incoming e-mail and provide response within 24 hours.
 </li>
 <li>
 Participate in and potentially lead daily retail sale team meeting.
 
 
 </li>
 </ul>
 All required branch reports to be reviewed and signed and retained for audit records
 
 
 <ul>
 <li>
 Ensure surprise check is conducted on required intervals.
 </li>
 <li>
 Interaction with colleagues/ internal stakeholders and ensure completion of Mandatory trainings
 </li>
 <li>
 NPS: - Ensure assigned NPS target is achieved by representing FAB values and following customer obsessed methodology to ensure high level of customer experience at all times with zero customer complaints.
 </li>
 <li>
 Role of AML /Compliance Coordinator
 </li>
 <li>
 Custodian of Safe deposit locker
 </li>
 <li>
 Cash Vault custody
 </li>
 <li>
 Police alarm
 
 
 </li>
 </ul>
 
 Specific Accountability
 
 
 
 <ul>
 <li>
 Work closely with BM to determine how to best achieve sales targets for Classic and Advantage customer and determine the best way to allocate targets among CSO staff
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in any discipline.
 </li>
 <li>
 10 years&rsquo; relevant experience in the banking sector with at least 5 years in similar positions of progressively increasing managerial responsibilities in the branch network function.
 </li>
 </ul>
</div>

Assistant Branch Manager

INTERNATIONAL SHOPPES

<div>About Company:
International Shoppes is all about delivering the best service and product assortment to the traveling public since 1951.
We are currently located in New York's JFK International Airport; Terminals 1, 4 (newly acquired) and 5, Washington DC's Dulles International Airport; Terminal B, Baltimore's International Thurgood Marshall Airport; Concourse A-B, Connecticut's Bradley International Airport; Main Terminal, Houston's George Bush Intercontinental Airport; Terminal D and our newly acquired operations, Daniel K. Inouye International Airport (HNL) in Honolulu and Kahului Airport (OGG) in Maui.
About the Role:
The Beauty Supervisor plays a pivotal role in overseeing the daily operations of the beauty department within a retail environment, ensuring exceptional customer service and operational excellence. This position is responsible for leading and motivating a team of beauty consultants and specialists to achieve sales targets while maintaining high standards of product knowledge and presentation. The Beauty Supervisor will manage inventory, coordinate staff schedules, and implement promotional activities to enhance customer engagement and drive business growth. They will also serve as a key liaison between the retail management and the beauty team, ensuring alignment with company policies and brand standards. Ultimately, the role aims to create a welcoming and professional atmosphere that elevates the customer experience and fosters team development and success.
Minimum Qualifications:<ul><li>
High school diploma or equivalent; a degree or certification in cosmetology or a related field is preferred.</li><li>
Travel is required brand trainings held by vendors and International Shoppes.</li><li>
Must pass airport security background check at JFK Airport with the Port Authority of NY.</li><li>
Must be flexible with schedule; Evening, Weekends and Holidays are MANDATORY!</li><li>
Proven experience in a supervisory or team lead role within a retail beauty environment.</li><li>
Strong knowledge of beauty products, trends, and customer service best practices.</li><li>
Excellent communication and interpersonal skills to effectively lead a team and interact with customers.</li><li>
Basic proficiency in inventory management and point-of-sale systems.</li></ul>
Preferred Qualifications:<ul><li>
Certification in cosmetology, esthetics, or makeup artistry.</li><li>
Experience with retail sales analytics and performance reporting tools.</li><li>
Training or certification in leadership or team management.</li><li>
Familiarity with digital marketing and social media platforms related to beauty retail.</li><li>
Multilingual abilities to serve a diverse customer base.</li></ul>
Responsibilities:<ul><li>
Supervise and support the beauty team to deliver outstanding customer service and meet sales objectives.</li><li>
Train and mentor staff on product knowledge, sales techniques, and customer engagement strategies.</li><li>
Manage inventory levels, including stock replenishment and visual merchandising to maintain an attractive and organized department.</li><li>
Coordinate staff schedules to ensure adequate coverage during peak hours and special promotions.</li><li>
Monitor and analyze sales performance, providing feedback and implementing action plans to improve results.</li><li>
Ensure compliance with health, safety, and company policies within the beauty department.</li><li>
Collaborate with retail management to plan and execute marketing campaigns and in-store events.</li></ul>
Skills:
The Beauty Supervisor utilizes strong leadership and communication skills daily to motivate and guide the beauty team towards achieving sales goals and delivering exceptional customer experiences. Product knowledge and customer service expertise are essential for training staff and assisting customers with personalized beauty solutions. Organizational skills are applied in managing inventory, scheduling, and maintaining visual merchandising standards to create an appealing shopping environment. Analytical skills help in monitoring sales data and identifying opportunities for improvement or promotional focus. Additionally, adaptability and problem-solving abilities are important for handling customer inquiries, resolving conflicts, and supporting team members in a dynamic retail setting.
To ensure that we continue to hire competent, ethical and trustworthy individuals, all candidates will be required to complete a thorough Security background check prior to receiving any final offer of employment from International Shoppes.
Important information on our application process: 
If you are shortlisted you will receive an email invitation to book into a phone/face to face interview. To ensure you don't miss out on this opportunity, please check your emails regularly, including your junk mail folder.
We are an Equal Opportunity Employer</div>

Beauty Supervisor

CatPlanet

Cat Planet, a leading pet supplies retailer in Qatar specializing in premium cat food, litter, accessories, and grooming products, is looking for a motivated Sales Executive to join our growing team.Key Responsibilities<ul><li>Assist customers in selecting the right products based on their needs.</li><li>Promote and upsell high-demand items and new arrivals.</li><li>Maintain excellent product knowledge across all categories (food, litter, accessories, toys).</li><li>Ensure proper display and merchandising of products.</li><li>Handle in-store sales, customer inquiries, and after‑sales support.</li><li>Coordinate with the operations team to ensure product availability.</li><li>Process sales transactions accurately and efficiently.</li><li>Build strong customer relationships to increase repeat business.</li></ul>Requirements<ul><li>Previous experience in retail or sales (pet industry is a plus).</li><li>Strong communication and customer service skills.</li><li>Ability to work under pressure during peak hours.</li><li>Basic computer skills (POS system, inventory software).</li><li>Passion for pets, especially cats, is highly preferred.</li><li>Must be currently in Qatar with valid residency.</li></ul>Benefits<ul><li>Competitive salary + commission</li><li>Career growth opportunities</li><li>Friendly and supportive work environment</li></ul>Job Description &ndash; Sales Executive (Cat Planet Qatar)Position Title: Sales ExecutiveDepartment: Sales &amp; Retail OperationsReports To: Branch Supervisor / Operations ManagerLocation: Madinat Khalifa Branch &ndash; Doha, Qatar1. Role PurposeThe Sales Executive is responsible for delivering an exceptional customer experience, maximizing sales, maintaining product displays, and ensuring smooth daily operations within the store. The role requires strong communication skills, product knowledge, and the ability to work efficiently during peak hours.2. Key Duties &amp; ResponsibilitiesSales &amp; Customer Service<ul><li>Greet customers and provide professional assistance.</li><li>Understand customer needs and recommend suitable products.</li><li>Promote best‑selling and high‑margin items.</li><li>Handle customer complaints professionally and escalate when needed.</li></ul>Product Knowledge<ul><li>Maintain updated knowledge of all product categories:</li><li>Cat food (dry, wet, treats)</li><li>Litter types</li><li>Accessories, toys, grooming items</li><li>Educate customers on product benefits and usage.</li></ul>Store Operations<ul><li>Ensure shelves are fully stocked and well‑organized.</li><li>Maintain cleanliness and order in the store.</li><li>Assist in receiving and arranging new stock.</li><li>Support the team during rush hours.</li></ul>Sales Processing<ul><li>Operate POS system accurately.</li><li>Handle cash, card payments, and refunds.</li><li>Prepare daily sales reports when required.</li></ul>Teamwork &amp; Coordination<ul><li>Work closely with the supervisor to achieve sales targets.</li><li>Coordinate with the inventory team for stock replenishment.</li><li>Participate in monthly stock counts.</li></ul>3. Qualifications &amp; Skills<ul><li>Minimum 1&ndash;2 years of experience in retail or sales.</li><li>Experience in pet shops is an advantage.</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask and work under pressure.</li><li>Basic computer literacy.</li><li>Passion for animals, especially cats.</li></ul>4. Working Conditions<ul><li>8&ndash;10 hours per shift (depending on company policy).</li><li>Weekend and evening shifts may be required.</li><li>Fast‑paced retail environment.</li></ul>5. Performance Indicators (KPIs)<ul><li>Monthly sales target achievement.</li><li>Customer satisfaction score.</li><li>Accuracy in POS transactions.</li><li>Product display quality.</li><li>Attendance and punctuality.</li></ul>Job Type: Full-timeWork Location: In person

Sales Executive

Flare Burger LLC

Job Title: Sales Lady Location: AL AIN and Dubai Department: Retail Operations / Sales Reports To: Store Manager / Shop SupervisorJob SummaryWe are looking for a smart, energetic, and customer-focused Sales Lady to join our retail team in the UAE. The ideal candidate will be responsible for assisting customers, promoting products, achieving sales targets, and maintaining excellent store presentation standards. The candidate should have strong communication skills and a passion for customer service.Key Responsibilities<ul><li>Welcome customers warmly and assist them with product selection.</li><li>Understand customer needs and recommend suitable products.</li><li>Explain product features, pricing, offers, and promotions.</li><li>Upsell and cross-sell products to maximize sales opportunities.</li><li>Handle billing, cash, card payments, and POS transactions accurately.</li><li>Maintain cleanliness and attractive display of merchandise.</li><li>Arrange shelves, counters, racks, and product displays.</li><li>Refill stock and monitor stock availability.</li><li>Check product quality, pricing tags, and expiry dates where applicable.</li><li>Handle customer inquiries, complaints, and returns professionally.</li><li>Support stock taking and inventory control activities.</li><li>Assist in opening and closing store procedures.</li><li>Follow company grooming, attendance, and customer service standards.</li><li>Coordinate with store management on daily sales reports and customer feedback.</li></ul>Requirements<ul><li>Previous experience in retail sales, boutique, mall, or showroom preferred.</li><li>Good communication skills in English (Arabic is an advantage).</li><li>Friendly, presentable, and customer-oriented personality.</li><li>Ability to work in a fast-paced retail environment.</li><li>Basic computer and POS system knowledge preferred.</li><li>Flexible to work shifts, weekends, and public holidays.</li></ul>Skills Required<ul><li>Customer Service</li><li>Sales &amp; Upselling</li><li>Communication Skills</li><li>Cash Handling</li><li>Product Presentation</li><li>Teamwork</li><li>Time Management</li></ul>Pay: AED2,000.00 - AED2,500.00 per monthWork Location: In person

Sales Lady/Cashier

Sephora

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>Retail Supervisor
</div><div><h3 class="jobSectionHeader">Profile
</h3>Position Purpose:
The Retail Supervisor is responsible for supporting the sales and operations in all stores in their designated region. Responsible for providing inspirational management of the Sales team, focusing on excellent Customer Experience, and driving commercial priorities. 
You will excel and enjoy this role if you are ready to actively handle the following missions: 
Manage Commercial Priorities
<ul><li>Monitor sales and services results. Analyze Sales KPIs and take necessary steps in order to optimize sales performance.
</li><li>Assure proper communication and execution of all commercial priorities: Launches, Animations, Sales Mix, Beauty Pass Recruitment and Services.
</li><li>Optimize Gross Margin by maximizing sales by Categories and Markets.
</li><li>Regular visiting area stores (90% of time) in line with Sephora standards in order to drive operational excellence and assure expected sales results.
</li>Support store to deliver consistent qualitative KPI&rsquo;s 
<li>
</li></ul><div></div>Manage Area Store Operations
<ul><li>Support in the management of all retail operations in EAST Region.
</li><li>Monitor stock level and shrinkage of all inventory items and execute stock takes in line with Sephora policy.
</li><li>Support with store openings and renovations including all merchandising changes in line with Sephora standards, including animations and launches.
</li><li>Monitor effectiveness and usage of all Beauty Pass recruitment tools in order to optimize recruitment results.
</li><li>Closely monitor client service reporting and take necessary steps to improve the level of service
</li><li>Conduct Audit and Stores checklist
</li><li>Support on getting right stock and replenishment
</li><li>Support on podium booking during key commercial period
</li>Monitor store scheduling and attendance 
<li>
</li></ul>Inspiring People Management
<ul><li>Participate in recruitment of store managers and personnel to assure best quality of candidates joining the team.
</li><li>Provide strong leadership and direction to Stores Personnel at all levels.
</li><li>Identify and establish development opportunities to improve sales and customer experience.
</li><li>Support on team development (Training attendance, training needs, in-store briefing and coaching)
</li><li>Review with the store managers&rsquo; annual performance review and quarterly review
</li>Create a disruptive / energetic environment in store 
<li>
</li></ul>Do not hesitate to apply if you have:
<ul><li>You have a Degree in Business or Administration.
</li><li>You have experience in Customer Experience.
</li><li>Knowledge and experience in sales, service and commercial KPI environments focusing on, but nor restricted to, conversion and average basket
</li><li>Comprehensive beauty Industry knowledge, up to date on trends and latest products
</li><li>Competent in Microsoft office, you have knowledge in PowerPoint &amp; Excel
</li><li>You have Flexibility, adaptability &amp; creativity
</li><li>You fully understand the business needs and adapt to all requirements of a fast-paced environment.
</li><li>You can collaborate, connect, and build relationships with store teams, Retail Managers and different support teams within Sephora Middle East HQ.
</li>You have a Minimum of 5 years&rsquo; experience in sales, operations and/or services within the beauty/retail/hospitality industry 
<li>
</li></ul>Here, you will find:
<ul><li>Community. In which authenticity is embraced, and the strength of our differences fuels our collective spirit
</li></ul><ul><li>Culture of empowerment. Learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead
</li></ul><ul><li>Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference
</li></ul>Join us and belong to something beautiful
</div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">SEPHORA
 
MAISON
 
</h2><div>Sephora&rsquo;s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
 
The House provides a superior selection of quality products and always keeps pace with the latest trends.
 
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
 
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
 
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.</div></div></div></div></div></div></div>

Retail Supervisor

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