retail supervisor

Sephora

<div><p>The Retail Supervisor West is responsible for the people, standards, customer experience, financial and operational management of stores within the assigned area. The Retail Supervisor will support, coach, and develop the teams to translate the retail plans into tangible actions that enable store managers and store teams to reach and exceed targets.</p><p></p><p><b><br>
KEY ACCOUNTABILITIES</b></p><ul><li>
Responsible for delivery of all pre agreed sales and KPI performance targets through monitoring, identifying opportunities and implementing appropriate actions</li><li>
Ensure the delivery of exceptional retail and operational standards throughout Sephora stores in allocated area of responsibility whilst ensuring delivery of best-in-class customer service across all stores</li><li>
To ensure compliance in all areas of operational activity and drive sales and profitability through the performance, development and coaching of Store Managers, store teams whilst managing within SME Business plan.</li><li>
Provides leadership, support and direction to the store teams that reflects vision and strategic direction of SME</li></ul><p></p><p><br>
Performance, Productivity &amp; Results Management:</p><ul><li>
Leads teams, translating area performance objectives into store sales and KPI targets</li><li>
Monitor, report on performance KPIs and identify areas/store/leadership improvements</li><li>
Monitor store productivity to stay within agreed budgets and coach store managers to drive the right balance quality vs quantity when planning store schedules</li><li>
Customer and frontline obsession, lead by example, live customer and team by being present in stores four days a week</li><li>
Build the Beauty Playground of the Future &ndash; through Love (services), Loyalty (Sephora Card) and Differentiation (Offer)</li><li>
Implement agreed Sephora Retail priorities and drive commercial success</li><li>
Develop team, recruit, and identify talent with focus to scale up and prepare potential Sephoraians for the next step of career ladder</li><li>
Embraces OMNI retailing, implements agreed measures of success, drives culture change in teams</li></ul><p></p><p><br>
Management of Store Operations: Retail Operations:</p><ul><li>
Back of house organization, compliant with all SEPHORA policies and procedures</li><li>
Monitor stock levels on all inventory items. Conduct inventories on a timely basis/maintain updated inventory records and conduct (semi)annual stock take</li><li>
Responsible for the measurement and effectiveness of all processes. Provides timely, accurate and complete reports on the operating condition of the organization</li><li>
Recruit and develop exceptional people</li><li>
Optimize and oversee operations to ensure productivity and efficiency</li><li>
Ensure compliance with company&rsquo;s policies and operational guidelines</li></ul><p></p><p><br>
Store Merchandising and Standards:</p><ul><li>
Ensure that SEPHORA&rsquo;s merchandising concepts are set up and always maintained.</li><li>
Store standards of cleanliness and security are maintained.</li><li>
Ensure key product launches and initiatives are fully supported.</li></ul><p></p><p><br>
Customer and People:</p><ul><li>
Define, build, and follow up on people development plans in partnership with training and education</li><li>
Maintain both fulfillment of leadership roles and general headcount through active succession planning and recruitment and follow the right process.</li><li>
Lead by example in driving service culture, instore observations to monitor customer service levels and monitoring of customer service reports</li><li>
Gain awareness of market/customer trends in the retail industry and monitor what local competitors are doing, communicate back to Offer and Marketing Team where appropriate</li></ul><p></p><p><br>
KPIs and deliverables:</p><ul><li>
Exceed monthly sales turnover vs agreed budget</li><li>
Meet pre agreed KPIs of conversion, ATV, UPT and Sephora Collection</li><li>
Customer measures, lead them to exceed CRM recruitment targets, CRM contribution and App sign ups</li><li>
Improve store productivity and efficiency through implementing use of Rotageek and back-office modelling</li><li>
Shrinkage and the level of stock by store, meet company Audit results &gt;85%</li><li>
Deliver agreed company measures in both Happy App and LOvemeter &gt;80%</li><li>
Exceed agreed annual company employee satisfaction target</li><li>
Define, build, and follow up on people development plans in partnership with training and education</li></ul><p></p><p><br>
Brand and Culture:</p><ul><li>
Develop, create, and maintain a strong customer obsessed, brand focused environment for all frontline in everything that they do</li><li>
Together with senior leaders, continue to create a structured, analytical, commercially focused, engaging services culture</li><li>
Support in the roll out of relevant retail projects</li><li>
Gatekeeper of retail communications and data to area and store teams</li></ul><p></p><p><b><br>
SKILLS AND EXPERIENCE</b></p><ul><li>
Knowledge and experience in sales, service and commercial KPI environments focusing on, but nor restricted to, conversion and average basket.</li><li>
You have experience in Leadership &amp; management skills</li><li>
You have Commercial background and Saudi market awareness</li><li>
Comprehensive beauty Industry knowledge, up to date on trends and latest products</li><li>
Competent in Microsoft office, you have knowledge in PowerPoint &amp; Excel</li><li>
You have Excellent communication skills</li><li>
You are Flexibility, adaptability &amp; creativity</li><li>
You have a Minimum of 4-6 years&rsquo; experience in sales, operations and/or services within the beauty/retail/ industry</li></ul><p></p><p><b><br>
PERSONALITY</b></p><ul><li>
High achievement drive, ability, and desire to drive change, team player and confident to work alone</li><li>
Embraces change, seizes opportunities, leads from the front</li><li>
High level of energy, enthusiasm, and motivation</li><li>
You fully understand the business needs and adapt to all requirements of a fast-paced environment.</li><li>
You can collaborate, connect, and build relationships with store teams, Area Managers and different support teams within Sephora Middle East HQ.</li><li>
Arabic &amp; English is a must</li><li>
You have a valid driving license</li></ul></div>

Retail Supervisor

Xiaomi Technology

<div>
 <p>
  职位描述：
 </p>
 <p>
  1.Manage and optimize inventory levels within retail stores;
 </p>
 <p>
  2.Provide support to customers regarding product information and inquiries;
 </p>
 <p>
  3.Coordinate with sales teams to ensure effective store operations;
 </p>
 <p>
  4.Implement and maintain operational procedures and standards;
 </p>
 <p>
  5.Contribute to a positive and efficient store environment;
 </p>
 <p>
  6.Learn about the retail industry and gain practical experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  职位要求：
 </p>
 <p>
  1.Bachelor degree, Fresh graduate;
 </p>
 <p>
  2.Passion for technology, gadget and smartphones;
 </p>
 <p>
  3.Enthusiastic and positive, good communication skills, interested in developing into a management position;
 </p>
 <p>
  4.Good self-motivation;
 </p>
 <p>
  5.Willing to learn and accept challenges, adapt to changes
 </p>
</div>


Campus Hiring-Retail Supervisor-local(A187516)

Campus Hiring-Retail Supervisor-local(A180558)

Sharaf DG Egypt

<div>
 <p>
  Job Description:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Sales Performance:
  </strong>
 </p>
 <ul>
  <li>
   Achieve Team sales targets for products and services
  </li>
  <li>
   Drive the overall sales and operations performance by leading the team to meet monthly targets.
  </li>
  <li>
   Implement hourly sales programs and initiatives to maximize sales opportunities.
  </li>
  <li>
   Monitor local competitors&rsquo; activities and adjust strategies to maintain a competitive edge.
  </li>
 </ul>
 <p>
  <strong>
   Customer Service:
  </strong>
 </p>
 <ul>
  <li>
   Address customer inquiries, complaints, and concerns professionally and effectively.
  </li>
  <li>
   Ensure Sales Executives and Promoters are consistently available on the sales floor to assist customers.
  </li>
  <li>
   Monitor and guide the team to approach and greet customers in a professional and welcoming manner.
  </li>
  <li>
   Foster a customer-first environment to enhance the shopping experience and customer satisfaction.
  </li>
 </ul>
 <p>
  <strong>
   Team Leadership and Communication:
  </strong>
 </p>
 <ul>
  <li>
   Assign daily tasks to Sales Executives and Promoters, ensuring clarity of roles and responsibilities.
  </li>
  <li>
   Communicate company promotional details, incentive programs, and sales goals to the team.
  </li>
  <li>
   Conduct daily team briefings to ensure alignment with store objectives and updates.
  </li>
  <li>
   Provide ongoing feedback and support to the team to enhance performance and morale.
  </li>
 </ul>
 <p>
  <strong>
   Training and Development:
  </strong>
 </p>
 <ul>
  <li>
   Ensure team members receive adequate training on store operating procedures, sales techniques, and product knowledge.
  </li>
  <li>
   Monitor training completion
  </li>
  <li>
   Provide on-the-job coaching to improve the team's sales skills and product expertise.
  </li>
 </ul>
</div>


Retail Sales Supervisor

TotalEnergies

<div><div><div><div><div><h3 class="jobSectionHeader"><b>Contexte et environnement</b><b>
</b></h3></div></div><div><div><div><div><p><b>Internally Interaction;</b></p><ul><li>
All departments, Team, including HSEQ, Marketing, Finance, HRI Supply chain, procurement, IT, Customer Service &amp; Audit.</li><li>
External Interaction: Suppliers (Retail Vans, Marketing, 3rd party retail warehouses)</li></ul><p><b>
External :
</b></p><ul><li>keep continuous eye on distributors and competition to get hold of the market situations.</li><li>
Having Enterprise Resources planning system (MIRA. SAP) adds difficulties for reconciliation</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Activit&eacute;s</b><b>
</b></h3></div></div><div><div><div><div><ul><li>Supervise the activities of the sales team including marketing activities like product activations.</li><li>
Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.</li><li>
Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers' on-boarded reports.</li><li>
Prepare sales presentations and other sales tools.</li><li>
Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.</li><li>
Initiate sales activities, strategies. and sales plans required to build brand visibility.</li><li>
Develop and maintain accurate records of prospects, leads, pricing, sales activities. and active clients.</li><li>
Evaluate the performance of the sales team and seek ways to improve the team 's performance.</li><li>
Identify the trends in the market. both current. and future that are likely to affect the performance of the organization.</li><li>
Ensure the TotalEnergies products are displayed correctly in the outlets.</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Profil du candidat</b><b>
</b></h3></div></div><div><div><div><div><ul><li>Bachelors degree in a business-related course with emphasis on marketing.</li><li>
Proven work experience in sales and marketing and achieving set targets.</li><li>
Excellent communication skills, both written and verbal communication.</li><li>
Ability to lead and motivate a sales team, and put in place measures to retain a great team.</li><li>
Excellent selling skills, ability to close deals. and deal with post-purchase anxiety.</li><li>
Excellent selling skills, people-oriented, and ability to motivate a team.</li><li>
Ability to identify potential areas of growth and identify new business partnership opportunities</li><li>
Strong organization skills and multi-tasking skills.</li><li>
A Saudi driving license is necessary.</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Informations suppl&eacute;mentaires</b><b>
</b></h3></div></div><div><div><div><div><b>TotalEnergies valorise la diversit&eacute;, promeut le d&eacute;veloppement individuel et offre des opportunit&eacute;s d'emploi &eacute;gales &agrave; tous les candidats.</b></div></div></div></div></div></div></div><br><div></div>

Retail Sales Supervisor - Western Region

Gold Apple

<div>
 <p>
  We are looking for an experienced and customer-focused
  <strong>
   Floor Supervisor
  </strong>
  to join our beauty retail team. The ideal candidate will be responsible for overseeing the daily sales of the floor, ensuring excellent customer service, and leading a team of beauty-advisors.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Oversee the daily operations of the floor, including opening and closing procedures
  </li>
  <li>
   Provide exceptional customer service and assist with customer inquiries and concerns
  </li>
  <li>
   Lead and motivate a team of beauty advisors to achieve sales targets and provide excellent customer experiences
  </li>
  <li>
   Train new staff members on product knowledge, sales techniques, and company policies
  </li>
  <li>
   Handle escalated customer issues and ensure resolution in a professional and timely manner
  </li>
  <li>
   Contribute to the development and implementation of sales strategies and promotional activities
  </li>
  <li>
   Ensure compliance with company policies and procedures, including health and safety regulations
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Proven experience in a retail supervisory role, preferably in the beauty or fashion industry
  </li>
  <li>
   Strong leadership and team management skills
  </li>
  <li>
   Excellent communication and interpersonal abilities
  </li>
  <li>
   Passion for delivering outstanding customer service
  </li>
  <li>
   Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  </li>
  <li>
   Sound knowledge of beauty products and industry trends
  </li>
  <li>
   Proficiency in using point-of-sale (POS) systems and basic computer applications
  </li>
  <li>
   Flexibility to work evenings, weekends, and holidays as required
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Floor Supervisor

Gulfa Mineral Water and Processing Industries LLC

<div><div><b>Sales Supervisor &ndash; Retail</b><br>
<br>
<b>Job Summary:</b></div><div>
The Sales Supervisor &ndash; Retail is responsible for overseeing retail sales operations. This includes managing a team of sales representatives, expanding retail coverage, ensuring product availability, and achieving sales targets within assigned areas.<br>
</div><div><b>
Key Responsibilities:</b></div><ul><li>
Supervise and guide retail sales representatives in assigned territories.</li><li>
Develop and maintain strong relationships with supermarkets, groceries, convenience stores, and other retail outlets.</li><li>
Ensure daily sales targets, route plans, and coverage are met effectively.</li><li>
Monitor product availability, visibility, and display standards at retail points.</li><li>
Execute retail promotions, offers, and merchandising plans.</li><li>
Track competitor activities and provide timely market intelligence.</li><li>
Prepare and submit regular sales reports and performance updates.</li><li>
Train and support sales team on product knowledge, sales techniques, and customer service.</li><li>
Coordinate with logistics to ensure timely delivery and stock replenishment.</li></ul><div><br>
<b>
Requirements:</b></div><ul><li>
Bachelor&rsquo;s degree in Business, Marketing, or a related field preferred.</li><li>
Minimum 3 years of experience in FMCG retail sales; experience in beverage or water industry is a plus.</li><li>
Strong leadership and team management skills.</li><li>
Proven ability to meet and exceed sales targets.</li><li>
Excellent communication, negotiation, and interpersonal skills.</li><li>
Valid UAE driving license.</li>
Proficient in MS Office and sales reporting tools.<br>
<li>
</li></ul><div><b>
Key Skills:</b></div><ul><li>
Route planning and retail execution.</li><li>
People management.</li><li>
Sales forecasting and reporting.</li><li>
Customer relationship management.</li><li>
Market analysis.</li><li>
Problem-solving and decision-making.</li></ul></div>

Sales Supervisor - Retail

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