rooms division manager

Pocketbook Hudson Hotel & Baths

Pocketbook Hudson is a new prototype of experiential hotels in Hudson, NY. Occupying a full city block just off Warren Street, the hotel complex resides in a fully restored historic mill factory built in 1883. Embracing its generous space and industrious history, the property hosts 46 guest rooms and suites, a bathhouse and spa, evening restaurant, all-day caf&eacute;, a flexible event space, and a nightclub for revelry.A place for meaningful connection and expansive discovery, Pocketbook Hudson is a space where care is built into every corner under the vision of creative developers and co-founders Sean Roland, Gabriel Katz, Nancy Kim, and Jeremy Selman. A portal to possibility, it is a place to be. Service style across all offerings at the property reflects our collective ethos&mdash;kindness and collaboration, executed against excellence.Role SummaryThe Housekeeping Manager is responsible for the cleanliness, presentation, and overall condition of all guest-facing and back-of-house spaces at Pocketbook Hudson. This role leads the housekeeping team with warmth and clear direction, setting and maintaining the standards that define our guests&rsquo; experience from the moment they arrive to the moment they depart. The Housekeeping Manager reports directly to the General Manager and plays a critical role in the daily rhythm and long-term culture of the property. This is an exempt, salaried position.The Specifics&ndash; Lead, schedule, and supervise the housekeeping team across all shifts, ensuring adequate coverage and consistent execution of standards.&ndash; Oversee the cleaning, presentation, and readiness of all 46 guest rooms and suites, public spaces, spa and bathhouse, restaurant, event spaces, and back-of-house areas. &ndash; Develop and implement a comprehensive onboarding and training program for all housekeeping team members, including room attendants, housemen, and public area attendants.&ndash; Conduct daily inspections of rooms and common areas to ensure all spaces meet Pocketbook Hudson&rsquo;s standards before guest arrival.&ndash; Manage daily room assignments and boards, balancing workloads equitably across the team.&ndash; Maintain accurate records of room status, maintenance requests, lost and found, and inventory in coordination with the front desk and facilities teams.&ndash; Oversee par levels and ordering of all housekeeping supplies, linens, and amenities; manage vendor relationships and cost controls.&ndash; Partner with the Facilities Manager to report and follow up on maintenance issues identified during room inspections.&ndash; Enforce clear and consistent performance expectations, providing regular feedback, coaching, and documentation as needed.&ndash; Foster a team culture grounded in accountability, respect, and pride in craft&mdash;consistent with the Pocketbook Hudson ethos.&ndash; Ensure compliance with all health, safety, and sanitation standards, including OSHA guidelines and hotel protocols.&ndash; Assist in interviewing, hiring, and onboarding new housekeeping team members.&ndash; Serve as a visible, hands-on leader who leads by example and steps in to support the team during peak periods.&ndash; Communicate proactively and professionally with the General Manager and cross-departmental leadership.-Other duties as assigned.-Must have an upbeat and positive attitude.Ideal AttributesCollaborativeCuriousKindAttentiveExperience &amp; Qualifications&ndash; 2&ndash;4 years of experience in housekeeping or rooms division, with at least 1 year in a supervisory or leadership role; hotel or boutique hospitality experience strongly preferred. &ndash; Demonstrated ability to lead, motivate, and develop a diverse team in a fast-paced environment.&ndash; Strong organizational skills with the ability to manage multiple priorities, schedules, and competing demands simultaneously.&ndash; Familiarity with property management systems and housekeeping software; experience with Rippling or similar platforms a plus.&ndash; Knowledge of safe chemical handling, sanitation standards, and OSHA compliance. &ndash; Ability to lift up to 30 lbs. and perform physical tasks as required.&ndash; Flexible schedule including weekend and holiday availability; presence during peak occupancy periods is expected.&ndash; Warm, clear communicator who holds the team to high standards while creating an environment people want to show up for.&ndash; An eye for detail and a genuine pride in delivering an exceptional guest environment.&ndash; Embodies the Pocketbook Hudson ethos&mdash;kindness and collaboration, executed against excellence.&ndash; Fluent in Spanish is preferred.BenefitsHealth Insurance Dental/Vision Paid Time Off Access to Pocketbook amenities Team member discounts More to come!Job Type: Full-timePay: $75,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Housekeeping Manager

Accor

<div><div>Company Description</div> 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;<div> 
Job Description</div> 
This is a cluster leadership role overseeing rooms operations across two 5 star properties ensuring consistency and excellence across both hotels.
We are seeking a visionary and goal-oriented Director of Rooms to join our team. As a key member of our executive team, you will be responsible for overseeing all aspects of the Rooms Division. This role offers an exciting opportunity to shape exceptional guest experiences.<ul><li>
Provide strategic leadership and direction for the Rooms Division, ensuring the highest standards of service and operational excellence</li><li>
Oversee and optimize housekeeping and front office operations, including reception, concierge, and bell/valet services</li><li>
Manage functions to maintain presentation throughout the property</li><li>
Develop and implement innovative strategies to enhance guest satisfaction and drive positive reviews</li><li>
Analyze key performance metrics and financial data to make informed decisions and improve departmental efficiency</li><li>
Collaborate with other department heads to ensure seamless guest experiences across all touchpoints</li><li>
Lead, mentor, and develop a high-performing team, fostering a culture of excellence and continuous improvement</li><li>
Manage departmental budgets, control expenses, and optimize revenue generation</li><li>
Stay abreast of industry trends and local tourism developments to maintain the property's competitive edge</li><li>
Ensure compliance with all relevant health, safety, and security regulations</li></ul><div> 
Qualifications</div> 
<ul><li>
Bachelor's degree in Hospitality Management, Business Administration, or related field</li><li>
Minimum of 5 years of experience in Rooms Division management within hotels or resorts</li><li>
Proven track record of improving guest satisfaction scores and operational efficiency</li><li>
Strong financial acumen with experience in budgeting, forecasting, and revenue management</li><li>
Excellent leadership and team management skills, with the ability to inspire and develop staff</li><li>
Outstanding communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders at all levels</li><li>
Proficiency in hotel management software</li><li>
Strong analytical and problem-solving skills, with a data-driven approach to decision-making</li><li>
Fluency in English ; additional languages are a plus</li><li>
In-depth knowledge of hospitality standards and best practices</li><li>
Ability to work flexible hours, including weekends and holidays, as required</li><li>
Demonstrated commitment to delivering exceptional guest experiences and driving service excellence</li></ul></div>

Cluster Director of Rooms - starting Q4 2026

The Glen House Hotel

<div>
 We&rsquo;re more than just a team - we&rsquo;re a community dedicated to making a difference every day.
 
 
 At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you&rsquo;re passionate, driven, and ready to thrive, we&rsquo;d love to have you on our team. Apply today and build a career that inspires you!
 
 
 This position shares in adding warmth and happiness to every guest experience by ensuring that all areas of the hotel are safely and efficiently cleaned to specified standards to ensure high levels of guest satisfaction. He/She supports the Executive Housekeeper and/or Rooms Division Manager in daily operations.
 
 
 Join a Team that Puts Your Well-Being First!
 
 
 At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you&rsquo;re not just getting a job - you&rsquo;re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.
 
 
 Here&rsquo;s how we show our commitment:
 
 
 <ul>
 <li>
 Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
 </li>
 <li>
 Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
 </li>
 <li>
 Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
 </li>
 <li>
 Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
 </li>
 <li>
 Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
 </li>
 <li>
 Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!
 
 
 
 </li>
 </ul>
 We&rsquo;re more than just a business&mdash;we&rsquo;re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Foster a positive work environment that promotes teamwork, professionalism, and excellence in customer service.
 </li>
 <li>
 Maintain rigorous cleanliness and maintenance standards for guest rooms, public areas, and back-of-house areas.
 </li>
 <li>
 Conduct regular inspections and audits to ensure compliance with established standards and address any deficiencies promptly.
 </li>
 <li>
 Maintain quality control measures to continuously improve guest satisfaction scores and uphold the reputation of our property.
 </li>
 <li>
 Manage inventory levels of cleaning supplies, linens, and other housekeeping materials to ensure adequate stock while minimizing waste and controlling costs. Develop and manage the housekeeping department budget, including labor costs, supplies, and equipment expenses. Identify opportunities for cost-saving initiatives and efficiency improvements within the housekeeping operation.
 </li>
 <li>
 Collaborate with other departments, including front office, maintenance, and food and beverage, to ensure seamless coordination of guest services and satisfaction.
 </li>
 <li>
 Ensure compliance with health, safety, and environmental regulations, as well as company policies and procedures related to housekeeping operations.
 </li>
 <li>
 Promote sustainable practices and initiatives to minimize the environmental impact of our housekeeping activities.
 </li>
 <li>
 Maintain accurate records and documentation related to housekeeping activities, including occupancy rates, cleaning schedules, maintenance issues, and staff training.
 
 
 
 </li>
 </ul>
 
 Skills Required
 
 
 
 Core Skills
 
 
 <ul>
 <li>
 Leadership - ability to effectively motivate, mentor, coach &amp; counsel others to perform well (including appropriate documentation)
 </li>
 <li>
 Customer Service - deliver hospitable service that is attentive, friendly, efficient and courteous; demonstrate patience, tact and diplomacy
 </li>
 <li>
 People Skills - ability to collaborate, create rapport, and work effectively with others
 </li>
 <li>
 Communication Skills - ability to effectively listen &amp; communicate professionally, both verbally and in writing
 </li>
 <li>
 Problem-Solving &amp; Analytical Skills - ability to identify the issue, collect and analyze information to understand the problem and effectively resolve. Identify, recommend, and implement best practices
 </li>
 <li>
 Judgment &amp; Discretion - appropriately handle confidential and sensitive information
 </li>
 <li>
 Organizational &amp; Time Management Skills - ability to appropriately schedule time to meet job demands, multi-task, prioritize, follow through, and work efficiently with limited supervision
 </li>
 <li>
 Aptitude &amp; Adaptability - ability to learn quickly and adapt to changing priorities and business needs
 </li>
 <li>
 Composure - ability to maintain composure and work under pressure, managing stress to meet business demands. (Calmly handle all customer and employee interactions &amp; issues)
 </li>
 <li>
 Attention to Detail - ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks
 </li>
 <li>
 Computer skills/ Technical Aptitude - proficiency in computer technology, i.e. e-mail, MS Word, Excel, &amp; other hotel related systems. Utilize technology to enhance organizational efficiency
 </li>
 <li>
 Training - ability to share knowledge and act as a resource in teaching others to perform tasks efficiently and safely
 
 
 
 </li>
 </ul>
 Technical Skills
 
 
 <ul>
 <li>
 Leadership, problem-solving, and basic computer skills; ability to share knowledge and teach others to perform tasks, high-level customer service, effective communication with guests and team members, able to follow instructions, learn quickly, pay attention to detail, and maintain composure when working under pressure.
 
 
 
 </li>
 </ul>
 Experience / Education
 
 
 <ul>
 <li>
 Prior experience as a room attendant or rooms inspector; high school diploma and/or equivalent work experience; bilingual in Spanish is a plus.
 
 
 
 </li>
 </ul>
 Physical Demands
 
 
 <ul>
 <li>
 Work is performed in a hotel environment. This position is physically demanding as it requires extended periods of walking, standing, bending, and lifting up to 50 pounds; moderate computer keying using both hands, and viewing material on a computer screen. Requires flexible working hours including nights and weekends; extended workdays may be required to accomplish tasks and meet workload demands during peak periods. Reasonable accommodations may be made to enable eligible individuals to perform the essential functions.
 
 
 
 </li>
 </ul>
 The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.
</div>

Housekeeping Supervisor

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
e position is responsible for assisting the Executive Housekeeper in the overall management and strategy enactment of the Housekeeping Department. The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.
Primary Responsibilities
Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.<ul><li>
Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.</li><li>
Directly supervises the Housekeeping team and is responsible for their daily assignment of tasks and projects.</li><li>
Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.</li><li>
Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.</li><li>
Acts as Executive Housekeeper during his/her extended absences as tasked by him/her or by Rooms division.</li><li>
Identifies and communicates daily to the EXECUTIVE HOUSEKEEPER of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.</li><li>
Helps maintain departmental standards related to impeccable cleanliness and personalized service to residents and guests in all areas impacted by Housekeeping.</li><li>
Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.</li><li>
Performs daily audits through documented checklists of all areas as assigned by EXECUTIVE HOUSEKEEPER Performs inspections and walkthroughs along with direct reports of their respective circles of influence.</li><li>
Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel&rsquo;s rules and regulations and departmental policies and procedures.</li><li>
Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by People &amp; Culture team and EXECUTIVE HOUSEKEEPER .</li><li>
Handles minor performance challenges and supports EXECUTIVE HOUSEKEEPER with appropriate documentation and counselling for all Housekeeping colleagues.</li><li>
Finalizes, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.</li><li>
Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.</li><li>
Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.</li><li>
In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.</li><li>
Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists EXECUTIVE HOUSEKEEPER with post minutes and keeping training records.</li><li>
Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the EXECUTIVE HOUSEKEEPER .</li><li>
Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.</li><li>
Assists EXECUTIVE HOUSEKEEPER to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.</li></ul> 

Qualifications 
Candidate Profile
Knowledge And Experience<ul><li>
Diploma or Degree preferably in hospitality or related field.</li><li>
Minimum 7 years in industry experience with minimum 5 years in middle management positions.</li><li>
Experience in luxury hotel/resort.</li><li>
Oral and written fluency in English. Ability to converse in other languages is an advantage.</li><li>
Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.</li><li>
Exercises sensitivity and discretion when dealing with guests and colleagues issues and constantly improve the guest service experience.</li><li>
Confidently able to resolve problems and make decisions.</li><li>
Leadership skills developed &ndash; collaborative, enabling, and entrepreneurial.</li><li>
Career focused, wanting to grow and develop, self-driven.</li><li>
Sense of urgency and able to set priorities.</li></ul> 

Additional Information 
Employee benefit card offering discounted rates in Accor worldwide.
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!</div>

Assistant Executive Housekeeper

Mövenpick

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
<ul><li>
To oversee the Housekeeping operations, including the Laundry and the Internal Communication Center, ensuring that the hotel standards and procedures are fully known and followed.</li><li>
To ensure that all the rooms are prepared and inspected as per standards and according to guest requests and needs, including the Turn Down service.</li><li>
To ensure that the flower decorations in the rooms and public areas are always maintained as per the required standards.</li><li>
To ensure the up keeping of all the front of the house, including the hotel entrance.</li><li>
To ensure the up keeping of all the designated back of the house areas.</li><li>
To check regularly the night shift for cleaning.</li><li>
To ensure appropriate stock level for the smooth run of the Housekeeping and Laundry operations and to approve requisitions accordingly.</li><li>
To ensure that the inventories of linen, uniforms and other applicable items are done and recorded as scheduled.</li><li>
To deal with different suppliers and contractors.</li><li>
To overlook the Pest Control service and jointly with the Stewarding Manager and Chief Engineer to establish the Pest Control schedules.</li><li>
To implement housekeeping related HACCP procedures.</li><li>
To be involved in sustainable development and to apply energy and waste management.</li><li>
To monitor cost control and to suggest saving programs.</li><li>
To ensure all linen and uniform management and handling procedures are respected.</li><li>
To implement Focus and other financial procedures.</li><li>
To supervise and control Lost and Found, maintain records and mail packages to clients.</li><li>
To be aware of all VIPs visiting or staying in the hotel. To personally inspect VIP rooms.</li><li>
To make regular room and public area inspections with the Engineering Department on deviation from standard set-ups and maintenance. To follow up on the Out of Order and Out of service rooms.</li></ul> 
<ul><li>
To liaise with the Front Office on the scheduling of rooms for maintenance programs.</li><li>
To ensure a close co-ordination with the Front Office, Engineering, Food and Beverage as well as the Guest Relation regarding usual and unusual guest requests.</li><li>
To daily review the Night Audit reports related to the Housekeeping.</li><li>
To offer assistance at any time in the operations and to monitor, highlight and suggest improvements on any dysfunction.</li><li>
To ensure a proper coverage and supervision of the Housekeeping sections at all times.</li><li>
To set performance targets for all associates and constantly monitor and increase staff productivity.</li><li>
To ensure and perform a proper use of all the equipment and property management system, to have a perfect knowledge of the set ups.</li><li>
To ensure the strict control of room keys and section keys.</li><li>
To implement and follow up daily check lists.</li><li>
To prepare forecasts and statistics.</li><li>
To respect schedules, terms and deadlines as agreed with the Management.</li><li>
To ensure that all team members are aware of the outlet timings and promote the internal activities and events.</li><li>
To ensure that all team members are updated with the latest administrative, organizational, operational or other changes and news.</li><li>
To conduct a daily line up briefing with the Housekeeping and Laundry supervisors to recapitulate tasks and activity.</li><li>
To share daily activity highlights with the Director of Rooms, including internal and external guest opportunities.</li><li>
To assist the Director of Rooms in fulfilling administrative responsibilities and monitoring activities. To replace him whenever needed.</li><li>
To ensure the Accor loyalty programs are promoted and to build strong and long-term relationships with the guests.</li><li>
To be an ambassador of the Housekeeping and of the hotel, in and outside the work place.</li><li>
To ensure that all guests enjoy their stay being offered the finest personal service.</li><li>
To escort the guests rather than pointing out directions.</li><li>
To ensure that the privacy of the guests and the confidentiality of the information is respected.</li><li>
To act as a representative of the Management when dealing with guest complaints or if a member of the Housekeeping team is facing difficulties that she/ he cannot solve on her/ his own.</li><li>
To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.</li><li>
To call the DOR or the RM for advice in serious cases or if an approval is required.</li><li>
To be fully aware of and to report all guest comments or complaints.</li><li>
To ensure that Guest History records are accurately followed-up.</li><li>
To ensure a proper use of the telephone etiquette as per Sofitel standards.</li><li>
To interview potential candidates and to assist in new employees integration in liaison with the HR Department.</li><li>
To create an atmosphere of high morale and a happy working relationship among the staff.</li><li>
To conduct staff evaluations and surveys. To develop staff motivation and performance through action plans. To be involved in staff retention and satisfaction.</li><li>
To ensure trainings and regular &ldquo;refresher&rdquo; courses are conducted and attended as scheduled.</li></ul> 

Additional Information 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Executive Housekeeper

Dreamscape Hospitality

<div>
 
 Description
 
 
 
 Executive Housekeeper
 
 
 Job Code: #402030
 
 
 Department: Rooms
 
 
 Reports To: Director of Rooms/AGM/GM
 
 
 FLSA: Exempt
 
 
 
 Job Summary
 
 
 
 The Executive Housekeeper is responsible for overseeing the housekeeping department, ensuring the highest standards of cleanliness, presentation, and service in guest rooms, public areas, and back-of-house spaces. This leadership role includes managing staff, controlling budgets, coordinating with other departments, and upholding the hotel&rsquo;s brand standards and guest satisfaction goals.
 
 
 ________________________________________
 
 
 
 Key Responsibilities
 
 
 
 Operational Management:
 
 
 <ul>
 <li>
 Supervise daily operations of the housekeeping department.
 </li>
 <li>
 Ensure rooms and public areas are cleaned and maintained to hotel standards.
 </li>
 <li>
 Conduct regular inspections of guest rooms, public areas, and laundry facilities.
 </li>
 <li>
 Implement procedures for lost and found items, linen handling, and sanitation.
 
 
 </li>
 </ul>
 
 Staff Management
 
 
 
 <ul>
 <li>
 Hire, train, schedule, and evaluate housekeeping staff.
 </li>
 <li>
 Assign tasks and ensure optimal staffing levels for efficient operations.
 </li>
 <li>
 Provide ongoing coaching and development to team members.
 </li>
 <li>
 Ensure compliance with safety, hygiene, and labor regulations.
 
 
 </li>
 </ul>
 
 Inventory And Budget Control
 
 
 
 <ul>
 <li>
 Manage supplies and linen inventory; place orders as needed.
 </li>
 <li>
 Monitor housekeeping expenses and assist in budget preparation.
 </li>
 <li>
 Implement cost control measures without compromising service quality.
 
 
 </li>
 </ul>
 
 Guest Service
 
 
 
 <ul>
 <li>
 Respond promptly to guest complaints and requests.
 </li>
 <li>
 Ensure all housekeeping staff uphold excellent customer service standards.
 </li>
 <li>
 Work closely with the front office to coordinate room status updates.
 
 
 </li>
 </ul>
 
 Administration
 
 
 
 <ul>
 <li>
 Maintain accurate records of schedules, inspections, inventory, and maintenance needs.
 </li>
 <li>
 Prepare reports on department performance, occupancy, and housekeeping status.
 </li>
 <li>
 Collaborate with other departments, including maintenance, F&amp;B, and HR.
 
 
 </li>
 </ul>
 ________________________________________
 
 
 
 Education &amp; Experience
 
 
 
 <ul>
 <li>
 Degree or diploma in Hospitality Management or related field preferred.
 </li>
 <li>
 Minimum 3&ndash;5 years of housekeeping supervisory experience in a hotel environment.
 
 
 </li>
 </ul>
 ________________________________________
 
 
 
 Work Conditions
 
 
 
 <ul>
 <li>
 Fast-paced hospitality environment.
 </li>
 <li>
 Requires standing, walking, and physical activity throughout shift.
 </li>
 <li>
 May require weekends, holidays, and flexible hours.
 
 
 </li>
 </ul>
 This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor.
 
 
 
 Requirements
 
 
 
 Qualifications:
 
 
 Proven experience as an Executive Housekeeper or similar role in a hotel setting.
 
 
 Strong leadership and team management skills.
 
 
 Excellent communication and interpersonal abilities.
 
 
 Knowledge of cleaning procedures, supplies, equipment, and OSHA standards.
 
 
 Proficient in MS Office and hotel management software (e.g., Opera, PMS).
</div>

Alamite Hotel

POSITION PROFILE:Provide supervision and direction for all housekeeping activities of the hotel in a safe and efficient manner; ensuring the highest level of cleanliness; and maintaining guest satisfaction while protecting the assets and minimize expenses.ESSENTIAL JOB FUNCTIONS:<ul><li>Accomplish the rooms department human resource objectives by recruiting, selecting, training, assigning, scheduling, coaching, counseling, and disciplining associates; communicating job expectations, job duties and job responsibilities; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.</li></ul><ul><li>Create and distribute effective internal and external communication (written and verbal). Exhibit a positive and involved team attitude to all hotel departments and maintain open communications with all guests, vendors and staff members for the best overall performance of the hotel.</li></ul><ul><li>Meet rooms financial objectives by forecasting requirements; scheduling expenditures; analyzing variances; initiating corrective actions.</li></ul><ul><li>Minimize expenses while ensuring sufficient supplies are on hand to provide top quality guest services.</li></ul><ul><li>Develop and continually enhance relationships with key corporate, business and travel industry accounts. Promptly follows- up on all customer needs and inquiries in an efficient and expedient manner.</li></ul><ul><li>Investigate, resolve, respond to guest needs, inquires, comments and/or problems to ensure a quality experience and enhance future sales prospects.</li></ul><ul><li>Achieve activity goals as established by management and complete all reports and assignments in an accurate and timely fashion.</li></ul><ul><li>Ensure adequate controls are installed and maintained for the protection of the hotel&rsquo;s financial assets against loss or misappropriation.</li></ul><ul><li>Ensure all corporate Risk Management standards are compliant.</li></ul><ul><li>Communicate to both, guests and fellow associates, professionally and positively.</li></ul><ul><li>Perform Manager-on-Duty functions and shifts as assigned.</li></ul><ul><li>Must stay up to date on all Marriott training with a completion score of 80% or higher at all times.</li></ul><ul><li>Other duties as deemed necessary by management.</li></ul>Job Type: Full-timePay: $45,000.00 - $65,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Ability to Relocate:<ul><li>Tuscaloosa, AL 35401: Relocate before starting work (Required)</li></ul>Work Location: In person

Director of Housekeeping

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10000 rooms division manager jobs Near Me

Housekeeping Manager

Cluster Director of Rooms - starting Q4 2026

Housekeeping Supervisor

Assistant Executive Housekeeper

Executive Housekeeper

Executive Housekeeper

Director of Housekeeping