rooms division manager

The Ned Hotel

<div></div><div><div><div><div><div><div>DOHA</div></div><div><div>
Room Divison Manager</div></div><div><div><i>
Full Time</i></div></div><div><div><p>
SALARY RANGE</p><div>
Competitive</div></div></div></div></div></div><p></p><div><div><div><p><b>
ABOUT THE NED DOHA:</b></p><p></p><p><br>
Housed within Doha&rsquo;s iconic former Ministry of Interior building, The Ned Doha is not just a hotel &mdash; it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.</p><p>
With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned&rsquo;s Club&mdash;our private members&rsquo; club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool&mdash;The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.</p><p></p><p><b><br>
THE ROLE:</b></p><p>
We are seeking a proactive and experienced <b>ROOMS DIVISION MANAGER</b> to oversee the daily operations of all rooms-related departments within the hotel. This role is responsible for ensuring seamless service delivery, enhancing guest satisfaction, and supporting the management in achieving operational and financial objectives across Front Office, Concierge, Housekeeping, and Wellness.</p><p></p><p><b><br>
WHAT YOU&rsquo;LL BE DOING:</b></p><ul><li>
Oversee day-to-day operations of Front Office, Guest Services, Housekeeping, and Wellness departments to ensure smooth and efficient functioning.</li><li>
Support the implementation of strategies to maximize room revenue, occupancy, and overall guest satisfaction.</li><li>
Supervise, guide, and support department supervisors and team leaders to maintain high service standards.</li><li>
Monitor guest feedback and online reviews, taking proactive measures to address concerns and improve service quality.</li><li>
Coordinate with Sales and Marketing teams to support promotions, packages, and guest engagement initiatives.</li><li>
Ensure adherence to hotel policies, safety regulations, and quality standards across all rooms division functions.</li><li>
Assist in managing departmental budgets, controlling costs, and optimizing resource allocation.</li><li>
Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance standards are met.</li><li>
Handle guest concerns and escalations professionally, ensuring timely resolution.</li><li>
Foster a positive work environment, encouraging teamwork, accountability, and continuous improvement.</li></ul><p></p><p><b><br>
ABOUT YOU:</b></p><ul><li>
Bachelor&rsquo;s degree in Hospitality Management or a related field (preferred).</li><li>
Proven experience in a supervisory or managerial role within the Rooms Division of a hotel.</li><li>
Strong operational knowledge of Front Office and Housekeeping functions.</li><li>
Good understanding of revenue management principles is an advantage.</li><li>
Experience working with multicultural teams.</li><li>
Strong leadership, communication, and interpersonal skills.</li><li>
Ability to multitask and perform effectively in a fast-paced environment.</li><li>
Proficiency in hotel management systems and Microsoft Office Suite.</li><li>
Strong problem-solving skills with a guest-centric approach.</li><li>
Commitment to maintaining high standards of service and guest satisfaction.</li></ul><p></p><p><b><br>
WHAT&rsquo;S IN IT FOR YOU?</b></p><ul><li>
Tax-free salary of QAR 290,400 per year</li><li>
21 calendar days annual leave and 11 paid public holidays</li><li>
Sick leave benefits as per Qatar Labour Law</li><li>
Private Medical Insurance for self</li><li>
End of Service benefits</li><li>
Complimentary meals at Neddy&rsquo;s, our team restaurant (breakfast, lunch &amp; dinner)</li><li>
Exclusive hotel and dining rates for you, your family, and friends</li><li>
Outstanding learning, development, and career progression opportunities</li><li>
Reward and recognition programmes</li><li>
The opportunity to work in one of Doha&rsquo;s most iconic lifestyle destinations</li></ul><p></p><p><b><br>
OUR CULTURE</b></p><p>
At The Ned Doha, we go beyond celebrating diversity&mdash;we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.</p><p></p><p><b><br>
READY TO LEAD SOMETHING EXTRAORDINARY? APPLY TODAY AND JOIN US AS ROOM DIVISION MANAGER!</b></p><p>
#RoomDivisionManager #TheNedDoha</p></div></div></div></div><p></p>

Room Divison Manager

Accor

<div><div>Company Description</div><p><br>
&quot;Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;</p><div><br>
Job Description</div><p><br>
This is a cluster leadership role overseeing rooms operations across two 5 star properties ensuring consistency and excellence across both hotels.</p><p>
We are seeking a visionary and goal-oriented Director of Rooms to join our team. As a key member of our executive team, you will be responsible for overseeing all aspects of the Rooms Division. This role offers an exciting opportunity to shape exceptional guest experiences.</p><ul><li>
Provide strategic leadership and direction for the Rooms Division, ensuring the highest standards of service and operational excellence</li><li>
Oversee and optimize housekeeping and front office operations, including reception, concierge, and bell/valet services</li><li>
Manage functions to maintain presentation throughout the property</li><li>
Develop and implement innovative strategies to enhance guest satisfaction and drive positive reviews</li><li>
Analyze key performance metrics and financial data to make informed decisions and improve departmental efficiency</li><li>
Collaborate with other department heads to ensure seamless guest experiences across all touchpoints</li><li>
Lead, mentor, and develop a high-performing team, fostering a culture of excellence and continuous improvement</li><li>
Manage departmental budgets, control expenses, and optimize revenue generation</li><li>
Stay abreast of industry trends and local tourism developments to maintain the property's competitive edge</li><li>
Ensure compliance with all relevant health, safety, and security regulations</li></ul><div><br>
Qualifications</div><br>
<ul><li>
Bachelor's degree in Hospitality Management, Business Administration, or related field</li><li>
Minimum of 5 years of experience in Rooms Division management within hotels or resorts</li><li>
Proven track record of improving guest satisfaction scores and operational efficiency</li><li>
Strong financial acumen with experience in budgeting, forecasting, and revenue management</li><li>
Excellent leadership and team management skills, with the ability to inspire and develop staff</li><li>
Outstanding communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders at all levels</li><li>
Proficiency in hotel management software</li><li>
Strong analytical and problem-solving skills, with a data-driven approach to decision-making</li><li>
Fluency in English ; additional languages are a plus</li><li>
In-depth knowledge of hospitality standards and best practices</li><li>
Ability to work flexible hours, including weekends and holidays, as required</li><li>
Demonstrated commitment to delivering exceptional guest experiences and driving service excellence</li></ul></div>

Cluster Director of Rooms - starting Q4 2026

Hyatt

<div><div><p>Summary</p><div><div><div>
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.</div></div><div>
 The Assistant Front Office Manager is responsible for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Assistant Front Office Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction.</div><div>
 Duties include:</div><ul><li>
Responsible for short and long-term planning and the management of the hotel&rsquo;s Front Office operations</li><li>
Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans</li><li>
Maintain guest room inventory</li><li>
Coach and counsel employees to reflect Hyatt Service Standards and Procedures</li><li>
Perform all tasks of a Front Office Staff as needed to facilitate service</li><li>
Ensure all operations and cash handling are done per policies and procedures</li><li>
Maintain excellent communication with the housekeeping department</li><li>
Maintain information on prices, rates, specials, packages, programs, etc., while ensuring all staff are trained in all areas</li><li>
Analyze, investigate, and resolve guest complaints</li><li>
Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and timetables</li><li>
Insures proper staffing levels for customer service goals</li><li>
Coach and counsel employees to reflect Hyatt service standards and procedures</li></ul><p><b>
Pay Salary Range: $70,000 - $85,000</b></p><p></p><p><b><i><br>
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</i></b></p></div></div><div><p>
Qualifications</p><div><ul><li>
Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds</li><li>
4 years or more of progressive hotel Rooms Management experience</li><li>
With opening hotels, previous hotel pre-opening experience preferred</li><li>
Service oriented style with professional presentations skills</li><li>
At least 2 years progressive management experience within the Rooms Division of a hotel</li><li>
Hotel/Hospitality degree an asset</li><li>
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line</li><li>
Clear concise written and verbal communication skills in English</li><li>
Must be proficient in Microsoft Word and Excel</li><li>
Must have excellent organizational, interpersonal and administrative skills</li></ul></div></div></div>

ASSISTANT FRONT OFFICE MANAGER

COREcruitment Ltd

<div>
 <p>
  <strong>
   Assistant Director of Rooms &ndash; Luxury Hospitality
  </strong>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Miami Beach, FL
 </p>
 <p>
  <strong>
   Compensation:
  </strong>
  $130,000 &ndash; $140,000 base + 10% bonus
 </p>
 <p>
  <strong>
   Benefits:
  </strong>
  $10,000 relocation assistance, PTO, 401(k), full health benefits
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are recruiting for a premier luxury hotel in Miami Beach and are seeking an experienced
  <strong>
   Assistant Director of Rooms
  </strong>
  to join the executive leadership team. This is a high-impact operational role within a luxury brand environment, ideal for candidates with prior experience in world-class hotel group
 </p>
 <p>
  <br/>
 </p>
 <p>
  The successful candidate will be responsible for driving excellence across all Rooms Division functions, ensuring seamless guest experiences, operational efficiency, and consistent delivery of five-star service standards. This role requires a strong leader who thrives in a fast-paced luxury environment and has a proven track record of developing high-performing teams.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Provide leadership and operational oversight across
   <strong>
    Front Office, Concierge, Guest Services, and Housekeeping
   </strong>
   departments, ensuring alignment with luxury brand standards.
  </li>
  <li>
   Drive exceptional
   <strong>
    guest satisfaction scores
   </strong>
   , proactively identifying and resolving service gaps before they impact the guest experience.
  </li>
  <li>
   Support the Director of Rooms in managing
   <strong>
    budgeting, forecasting, labour planning, and cost controls
   </strong>
   , ensuring strong financial performance while maintaining service excellence.
  </li>
  <li>
   Lead recruitment, training, and development initiatives to build a high-performing, guest-centric team culture rooted in luxury hospitality standards.
  </li>
  <li>
   Collaborate closely with Executive Committee members and hotel leadership on
   <strong>
    strategic initiatives, service enhancements, and property-wide projects
   </strong>
   .
  </li>
  <li>
   Ensure operational consistency, brand compliance, and attention to detail across all guest touchpoints.
  </li>
  <li>
   Act as a key decision-maker in daily operations, supporting smooth coordination between departments and resolving operational challenges in real time.
  </li>
 </ul>
 <p>
 </p>
</div>


Assistant Director of Rooms

Four Seasons

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.
<p></p><p><b>About the role
</b></p><p>At Four Seasons Resort Sharm El Sheikh, the Assistant Front Office Manager plays a key role in delivering exceptional guest experiences by supporting the daily operations of the Front Office and ensuring service standards reflect the brand&rsquo;s luxury positioning. This role is essential in leading the front desk team, optimizing guest satisfaction, and maintaining seamless coordination between departments to uphold the resort&rsquo;s reputation for excellence.
</p><p></p><p><b>What you will do
</b></p><ul><li>Support the Front Desk Manager in overseeing the daily operations of the front Office departments, to ensure a seamless guest experience
</li><li>Lead, coach, and motivate the Front Office team to deliver personalized, high-quality service aligned with luxury hospitality standards
</li><li>Handle guest inquiries, requests, and complaints professionally, ensuring prompt resolution and guest satisfaction
</li><li>Monitor arrivals, departures, and room allocations to optimize occupancy and guest flow
</li><li>Ensure all front office procedures, policies, and standards are consistently followed
</li><li>Collaborate closely with Housekeeping, Reservations, and other departments to maintain smooth operations
</li><li>Assist in training, scheduling, and performance management of team members
</li><li>Analyze guest feedback and operational reports to identify opportunities for improvement
</li><li>Maintain accurate records, reports, and billing processes in line with company policies
</li><li>Act as Manager on Duty when required, ensuring the overall operation of the resort runs efficiently
</li></ul><p></p><p><b>What you bring
</b></p><ul><li>Previous experience in a Front Office or Rooms Division leadership role within a luxury hotel or resort
</li><li>Strong knowledge of front office operations, systems, and guest service standards
</li><li>Excellent communication and interpersonal skills, with the ability to engage confidently with guests and team members
</li><li>Proven leadership abilities with a hands-on approach to coaching, motivating, and developing teams
</li><li>Strong problem-solving skills and the ability to remain calm and professional under pressure
</li><li>High level of attention to detail and organizational skills
</li><li>Fluency in English; additional languages are an advantage
</li><li>Flexibility to work shifts, including weekends and holidays
</li>A passion for hospitality and a commitment to delivering exceptional guest experiences<br>
<li>
</li></ul><div><br>
<br>
<b>What we offer:
</b><br>
<ul><li>Competitive Salary, wages, and a comprehensive benefits package
</li><li>Excellent Training and Development opportunities
</li><li>Employee Discount for stays at any Four Seasons worldwide
</li><li>Complimentary Dry Cleaning for Employee Uniforms
</li><li>Complimentary Employee Meals
</li></ul></div><p></p><p><b>Schedule &amp; Hours:
</b></p><ul><li>Full-time position with a flexible schedule based on operational needs
</li><li>Rotational shifts including mornings, evenings, weekends, and public holidays</li></ul></div><p></p>

Resort Assistant Manager

Wynn Al Marjan Island

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 About Wynn Al Marjan Island:
 <br/>
 <br/>
 On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 <br/>
 <br/>
 <strong>
  About The Position
  <br/>
  <br/>
 </strong>
 Wynn Al Marjan Island is currently seeking a Director of Rooms to join the resort&rsquo;s Front Office Resort Tower team.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 The primary duties and responsibilities of this role are:
 <br/>
 <br/>
 <ul>
  <li>
   Manage the full scope of Resort and Enclave Front Office operations, from pre-arrival to post-departure, ensuring a flawless guest journey.
  </li>
  <li>
   Develop and implement service standards and procedures aligned with luxury brand expectations and Forbes 5-Star criteria.
  </li>
  <li>
   Monitor room inventory, occupancy, and rate strategy in coordination with Revenue Management and Reservations.
  </li>
  <li>
   Utilize hotel systems (PMS, CRM, POS) to streamline processes and enhance operational efficiency.
  </li>
  <li>
   Fulfill operational requirements of both Rooms and Gaming Departments for premium guest experiences.
  </li>
  <li>
   Lead, train, and mentor Front Office staff, promoting a culture of service excellence and continuous improvement.
  </li>
  <li>
   Implement performance management strategies for agents with upsell programs using measurable KPIs.
  </li>
  <li>
   Oversee departmental budget planning and cost control, ensuring alignment with financial targets while optimizing resources for operational efficiency and profitability.
  </li>
  <li>
   Identify high-potential talent and support career development within the team.
  </li>
  <li>
   Coordinate with Housekeeping, Security, VIP Services, Spa, F&amp;B, and other departments to ensure cohesive service delivery.
  </li>
  <li>
   Act as a liaison for Enclave guests, ensuring their unique needs are met with discretion and precision.
  </li>
  <li>
   Champion process optimization and innovation, regularly reviewing workflows and guest touchpoints to enhance service delivery, reduce inefficiencies, and maintain Forbes 5-Star standards.
  </li>
  <li>
   Address guest feedback and service recovery with professionalism and urgency.
  </li>
  <li>
   Maintain close relationships with repeat guests and VIP clientele to enhance loyalty and satisfaction.
  </li>
  <li>
   Drive incremental revenue through strategic upselling initiatives, leveraging guest preferences and data insights to maximize room upgrades, ancillary services, and premium experiences.
  </li>
  <li>
   Serve as the primary liaison for guest feedback management, utilizing Qualtrics analytics to identify trends, implement corrective actions, and elevate overall guest satisfaction scores.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About You
  <br/>
  <br/>
 </strong>
 The ideal candidate for this position will have the following experience and qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   Education: Bachelor&rsquo;s degree in Hospitality Management or related field.
  </li>
  <li>
   Experience: Minimum 10 years in luxury hospitality, with at least 5 years in a senior Front Office leadership role.
  </li>
  <li>
   Proven track record of managing high-volume, high-touch guest operations.
  </li>
  <li>
   Strong leadership and team development capabilities.
  </li>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Proficiency in hotel systems (PMS, CRM, POS) and data-driven decision-making.
  </li>
  <li>
   Fluent in English; Arabic is considered a plus.
  </li>
  <li>
   Professional demeanor and commitment to brand standards.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Wynn Al Marjan Island&rsquo;s Benefits
  <br/>
  <br/>
 </strong>
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>


Director of Rooms

Fairmont

<div><b>Company Description</b><p><br>
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids&rsquo; Club.</p><b><br>
Job Description</b><p><br>
Fairmont The Palm is offering a career opportunity for an experienced Director, Food &amp; Beverage.</p><p>
What is in it for you:</p><ul><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies and the opportunity to earn qualifications while you work</li><li>
Opportunity to develop your talent and grow within your property and across the world</li><li>
Ability to make a difference in the local community through our Corporate Social Responsibility activities.</li></ul><p>
Reporting to The Hotel Manager, responsibilities and essential job functions include but are not limited to below duties:</p><br>
<p></p><ul><li>
Consistently offer professional, friendly and engaging service</li><li>
Lead and manage the day to day operations of the Food &amp; Beverage Division ensuring all service standards are followed</li><li>
Drive innovative promotions, menus and concepts; creating a destination of choice for both Hotel and external guests</li><li>
Lead and support all Food &amp; Beverage departments in the achievement of their financial and operational targets</li><li>
Prepare annual budgets and administer in a fiscally responsible manner</li><li>
Implement effective control of food, beverage, labour and operating expenses throughout the F&amp;B division</li><li>
Assist in the preparation of the annual strategic plan and achieve the goals and targets therein</li><li>
Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profits</li><li>
Oversee the selection, training and development of all Colleagues to ensure timely recruitment and career growth</li><li>
Follow department policies, procedures and service standards</li><li>
Follow all safety policies</li><li>
Other duties as assigned</li></ul><br>
<b>
Qualifications</b><p><br>
Your experience and skills include:</p><p>
Previous Food &amp; Beverage experience in the same role in luxury hotels and restaurants.</p><ul><li>
At least 7-10 years of progressive leadership experience in luxury hotel food &amp; beverage operations in a union environment</li><li>
Computer literate in Microsoft Window applications required</li><li>
University/College degree in a related discipline required</li><li>
Strong interpersonal and problem solving abilities</li><li>
Highly responsible &amp; reliable</li><li>
Ability to work well under pressure in a fast paced environment</li><li>
Ability to work cohesively as part of a team</li><li>
Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul></div>

Director, Food & Beverage

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