rooms division manager

Four Seasons

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.
<p></p><p><b>About the role
</b></p><p>The Director ensures that standards are met for their departments and that guests and employees are satisfied and problems are promptly resolved.
</p><p></p><p><b>What you will do
</b></p><ul><li>The ability to direct and control the activities of the Concierge, Guest Services, Front Office, Reservations, Housekeeping, Laundry/Valet, Telephone, Valet Parking, Security, Health Club/Spa and Housekeeping to ensure adherence to Four Seasons&rsquo; standards, policies and procedures.
</li><li>The ability to directly supervise the Front Desk Manager, Reservations Manager, PBX Manager, Executive Housekeeper, Health Club Manager, Gift Shop Manager, Chef Concierge, Laundry Manager and Guest Services Manager on an on-going basis. Prepare and conduct performance evaluations in accordance with hotel policy, follow-up with and keep management informed on all progress of Rooms Division employees.
</li><li>The ability to ensure that qualified personnel are selected, hired and trained in all areas of responsibility. Ensure personnel are kept well informed of department objectives and policies.
</li><li>The ability to review activities and conduct inspection tours in areas of responsibility to ensure desired standards of quality, service, cleanliness and controls are maintained. The ability to direct corrective action where required.
</li><li>The ability to prepare annual plan and rationale for Rooms Division revenue and expenses; endeavor to maximize departmental profit and control costs. Contribute to the development of the hotel&rsquo;s annual marketing plan, capitalizing on all areas to increase revenue and improve image.
</li><li>The ability to insure proper image is being maintained by all Division employees with respect to grooming and uniform standards.
</li><li>The ability to support and participate in all hotel programs, policies and procedures with special emphasis on the orientation of new employees.
</li><li>The ability to display fair treatment with respect to disciplinary action and provide supportive documentation.
</li></ul><div><ul><li>The ability to prepare all necessary forecasts; to work closely with Reservations, Front Office and Sales to maximize occupancy, rate and revenue. Keep all departments notified of any fluctuations in business levels, special guests, groups, etc.
</li><li>The ability to establish and maintain close working relationships with all departments of the hotel and any retail tenants or concessions to ensure maximum cooperation, productivity, morale and guest service.
</li><li>The ability to develop relationships with clients, return guests, group contacts, etc., to provide maximum, personalized guest service.
</li><li>The ability to attend to guest comments verbally and written in order to insure proper attention to follow-up of all inquiries.
</li><li>The ability to make suggestions for improvements in overall operations with an emphasis on increasing guest satisfaction, revenue and reducing costs.
</li><li>The ability to support Four Seasons philosophy towards employee development and morale and institute programs to insure the effectiveness and promotion of this philosophy within the Rooms Division.
</li><li>The ability to monitor and analyze the payroll for Rooms Division to ensure maximum effectiveness towards guests&rsquo; services while realizing full profit potential.
</li><li>The ability to display a high degree of professionalism and integrity as befitting a member of management and the Planning Committee.
</li><li>The ability to respond properly and take a supervisory role in any hotel emergency or safety situation as well as insure the proper control and instruction of said emergency procedures to the Rooms Division.
</li><li>The ability to perform other tasks as may be assigned by the Hotel/Resort Manager or the General Manager.
</li></ul></div><p></p><p><b>What you bring
</b></p><div><ul><li>College degree or equivalent
</li><li>Minimum seven years in a luxury hotel environment, three years in key Rooms Division capacities
</li><li>Excellent spoken and written English knowledge, bi-lingual helpful
</li><li>Demonstrates supervisory skills; good judgement and common sense
 </li></ul></div><p></p><div><b>What we offer:
</b><br>
<ul><li>Competitive Salary, wages, and a comprehensive benefits package
</li><li>Excellent Training and Development opportunities
</li><li>Complimentary Accommodation at other Four Seasons Hotels and Resort
</li><li>Complimentary Dry Cleaning for Employee Uniforms
</li><li>Complimentary Employee Meals<br>
</li></ul></div><p><b>Schedule &amp; Hours:
</b></p><ul><li>Full time</li></ul></div><p></p>

Director of Rooms

Hyatt

<div><div><p>Summary</p><div><p><b>
Hyatt Regency Bellevue on Seattle's Eastside</b> is in search of an experienced <b>Front Office Manager </b>to join our team.</p><p>
The Front Office Manager is responsible for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction.</p><p><b>
The salary range for this position is from $90,000 - $94,000.</b></p><p>
Responsibilities include:</p><ul><li><p>
Management of the hotel&rsquo;s Front Office operations</p></li><li><p>
Developing and recommending the budget, labor cost plans &amp; objectives, and managing within those approved plans</p></li><li><p>
Maintaining guest room inventory</p></li><li><p>
Coaching and counseling employees to reflect Hyatt service standards and procedures</p></li><li><p>
Performing all tasks of a Front Office staff as needed, to facilitate service</p></li><li><p>
Ensuring all operations and cash handling are done per policies and procedures</p></li><li><p>
Maintaining excellent communication with the housekeeping department</p></li><li><p>
Maintaining information on prices, rates, specials, packages, programs, etc., while ensuring all staff are trained in all areas</p></li><li><p>
Analyzing, investigating, and resolving guest complaints</p></li><li><p>
Creating expectations, leading people, managing processes, and holding people accountable for the agreed upon activities and timetables</p></li><li><p>
Ensuring proper staffing levels for customer service goals</p></li></ul><p></p><p><b><br>
As a colleague, we have you covered with amazing benefits and perks!</b></p><p><b>
Benefits</b></p><ul><li><p>
Medical, after 30 days of employment</p></li><li><p>
Vision Insurance</p></li><li><p>
Dental Insurance</p></li><li><p>
401(k) &amp; Retirement Savings Plan (RSP)</p></li><li><p>
Basic Life Insurance</p></li><li><p>
Short Term Disability Insurance</p></li><li><p>
New Child Leave &amp; Adoption Assistance</p></li><li><p>
Paid Time Off</p><ul><li><p>
Full-Time Colleagues:</p><ul><li><p>
11 days (88 hours) earned for having 0 - 3 years of service</p></li><li><p>
16 days (128 hours) earned for having 4 - 8 years of service</p></li><li><p>
21 days (168 hours) earned for having 9+ years of service</p></li></ul></li></ul></li><li><p>
(6) Paid Holidays per year</p></li><li><p>
(6) Sick Days (earned based on hours worked)</p></li><li><p>
Compassionate Leave</p></li><li><p>
Jury Duty Leave</p></li></ul><p></p><p><b><br>
Perks</b></p><ul><li><p>
Employee Assistance Program</p></li><li><p>
Free Uniforms and Cleaning of your Uniform</p></li><li><p>
Free parking</p></li><li><p>
Discounted Rooms at any participating Hyatt location starting on your first day of employment</p></li><li><p>
Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service*</p></li><li><p>
Free colleague meals during shift</p></li><li><p>
Hyatt Colleague discount program</p></li><li><p>
Tuition Reimbursement*</p></li><li><p>
ORCA Pass subsidy*</p></li></ul><ul><li>Eligibility requirements may apply</li></ul><p>
When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.</p></div></div><div><p>
Qualifications</p><div><ul><li><p>
4 years or more of progressive hotel Rooms Management experience (typically with Hyatt)</p></li><li><p>
Service oriented style with professional presentations skills</p></li><li><p>
At least 2 years progressive management experience within the Rooms Division of a hotel</p></li><li><p>
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line</p></li><li><p>
Clear concise written and verbal communication skills in English</p></li><li><p>
Must be proficient in Microsoft Word and Excel</p></li><li><p>
Must have excellent organizational, interpersonal and administrative skills</p></li></ul><p><i>
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</i></p></div></div></div>

FRONT OFFICE MANAGER

Columbus Hospitality Management

<div><p>Management of the Rooms Division operations including Front Office, Reservations, Revenue Enhancement, and Night Audit. Maximize guest satisfaction while ensuring budgeted levels of profitability. Serve as the main contact for guests and other departments when necessary. Ensure that Columbus Hospitality policies and procedures, as well as generally accepted business practices and professionalism are consistently followed.</p><br>
<p><b>
Essential Functions:</b></p>
<ul>
<li>Supervise Guest Service operations to ensure a continual level of outstanding customer service.</li>
</ul><ul><li>Maintain established company policies and processes related to customer service techniques, proper identification and payments, up-selling, proper cleaning techniques etc.</li>
</ul><ul><li>Review current day&rsquo;s expected arrivals and VIP and special request reservations. Check status of departures and ensure proper processing occurs.</li>
</ul><ul><li>Handle and respond to guest concerns and request in a timely manner. Ensure the accuracy and attainment of all guests&rsquo; interaction logs such as guests&rsquo; complaints, requests, etc. for excellent quality control.</li>
</ul><ul><li>Maintain positive employee relations to include coaching, counseling, and on-going training and development.</li>
</ul><ul><li>Oversee the scheduling of the Guest Service staff to ensure adequate staffing is in place keeping within budget restraints and established productivity standards.</li>
</ul><ul><li>Demonstrates and promotes a safe and secure environment for guests, team members, and assets in compliance with workplace policies and procedures and regulatory requirements.</li>
</ul><ul><li>Observes and secures associate compliance with procedures and methods.</li>
</ul><ul><li>Work with Rooms Manager to maximize Room&rsquo;s inventory and use.</li>
</ul><ul><li>Work with management to ensure that all supplies are ordered and stocked.</li>
</ul><ul><li>Maintain key inventory and controls.</li>
</ul><ul><li>Participate in property&rsquo;s selling and marketing efforts.</li>
</ul><ul><li>Prepare requisite reports on a daily, weekly, monthly, and annual basis.</li>
</ul><ul><li>Compile daily revenue reports and send to appropriate parties.</li>
</ul><ul><li>Work with Rooms Manager to complete all daily and monthly accounting procedures.</li>
</ul><ul><li>Works with all departments in professional and productive manner.</li>
</ul><ul><li>Performs other duties as directed.</li></ul><br>
<p></p>
<p><b>
This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an &quot;at will&quot; employment relationship.</b></p><br>
<p></p>
<p><b>
Physical Requirements:</b></p>
<p>
The physical requirements necessary for an associate to successfully perform the essential functions of the position are outlined below. Reasonable accommodations can be made to enable individuals with disabilities to perform the described essential functions of the position.</p>
<div>
<ul><li>Associate must be able to sit in the same position for up to 8 hours a day consecutively.</li></ul>
</div><div><ul><li>Associate may have to stand walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.</li></ul>
</div><div><ul><li>Associate is often required to sit and use his or her hands and fingers, to handle or feel.</li></ul>
</div><div><ul><li>Associate may have to lift up to 25 pounds.</li></ul>
</div><div><ul><li>Vision abilities required by this job include close vision.</li></ul>
</div><div><ul><li>Associate must talk and hear.</li></ul>
</div>
<p><b>Qualifications, Education, Experience, Skills, and Abilities:</b></p>
<div>
<ul><li>Associate degree or equivalent education. Bachelor&rsquo;s degree preferred.</li></ul>
</div><div><ul><li>Previous experience in a hotel management/supervisory role required.</li></ul>
</div><div><ul><li>Knowledge of computerized hotel management systems.</li></ul>
</div><div><ul><li>Excellent communication skills, both verbal and written.</li></ul>
</div><div><ul><li>Exceptional leadership skills.</li></ul></div><br>
<p></p>
<p><b>
The World Equestrian Center </b>is managed by <b>Columbus Hospitality Management</b>, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.</p><br>
<p></p>
<p>
We are proud to be a Drug Free Workplace/EOE. <b>All applicants will be required to submit to a background check prior to employment.</b></p></div>

Front Desk Manager - The Riding Academy Hotel - World Equestrian Center Ocala

Coury Hospitality

Why Work at Plunge Beach Resort?
<br>Plunge Beach Resort in FLauderdale By The Sea is a laid-back, beachfront workplace with a fun, creative vibe. Just steps from the ocean, it offers a refreshing setting where curators enjoy a relaxed, supportive environment and genuine guest connections. With its retro-meets-modern style and tight-knit crew, it’s the perfect place to grow your hospitality career while embracing the beach life.
<br><br>
<b>Job Title:</b> Front Desk Manager
<br><b>Department:</b> Front Office/Rooms
<br><b>Reports To:</b> Director of Front Office / General Manager
<br><b>Job Type:</b> Salary
<br><br>
<b>Job Summary:</b><br>
The Front Desk Manager is responsible for the overall leadership, operation, and performance of the front desk team, ensuring exceptional guest service, operational efficiency, and adherence to luxury and boutique hotel standards. This role oversees staffing, training, service quality, and financial accuracy while fostering a professional, service-driven culture at the front desk.
<br><br>
<b>Key Responsibilities:</b><br>
<ul>
<li>Oversee daily front desk operations to ensure seamless guest arrivals, departures, and stay experiences.</li>
<li>Lead, train, coach, and evaluate front desk team members to uphold luxury service standards.</li>
<li>Develop schedules, manage labor, and ensure adequate staffing levels.</li>
<li>Handle escalated guest concerns and service recovery with professionalism and authority.</li>
<li>Ensure accurate execution of check-in, check-out, billing, and cash-handling procedures.</li>
<li>Monitor room inventory, upgrades, and availability in coordination with revenue and housekeeping teams.</li>
<li>Oversee and ensure the timely, accurate delivery of guest amenities, welcome gifts, and special requests in coordination with bell services, housekeeping, and other departments.</li>
<li>Maintain compliance with hotel policies, brand standards, and service expectations.</li>
<li>Conduct regular audits of guest accounts, reports, and operational procedures.</li>
<li>Support budget goals, expense controls, and revenue opportunities at the front desk.</li>
<li>Maintain a polished front desk environment and professional team appearance.</li>
<li>Ensure adherence to security, privacy, emergency, and safety procedures.</li>
<li>Collaborate with housekeeping, bell services, engineering, and other departments to ensure seamless operations.</li>
<li>Lead by example, demonstrating exceptional guest service and professionalism at all times.</li>
<li>Support Front Desk team as required during high- volume periods</li>
<li>Any other tasks assigned by Director of Rooms or General Manager</li>
</ul>
<b>Qualifications:</b><br>
<ul>
<li>High school diploma or equivalent; Hospitality degree preferred.</li>
<li>2+ years of experience in front office, reservations, or rooms control in a hotel environment.</li>
<li>Proficiency in hotel PMS systems (e.g. Opera, OnQ, or similar) preferred</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Excellent communication and problem-solving abilities.</li>
<li>Ability to work in a fast-paced environment and handle pressure situations.</li>
<li>Previous front desk leadership or management experience in a luxury or boutique hotel.</li>
<li>Strong leadership, coaching, and performance management skills.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>Proficiency with property management systems and front office reporting.</li>
<li>Strong organizational and time-management skills.</li>
<li>Professional demeanor and ability to manage sensitive situations discreetly.</li>
<li>Ability to lead in a fast-paced, guest-focused environment.</li>
</ul>
<b>Working Conditions:</b><br>
<ul>
<li>Full-time shifts include weekends, evenings, and holidays.</li>
<li>Primarily indoor, office-based work environment within the resort.</li>
<li>Ability to stand and walk for extended periods.</li>
<li>Ability to move throughout the property as needed.</li>
</ul>


Front Desk Manager - Plunge Beach Resort

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.
<p></p><p><b>We&rsquo;re Hiring!
</b></p><p>Come join our Four Seasons Family! We are looking for a Overnight Resort Assistant Manager !
</p><p></p><p><b>About the role:
</b></p><p>The Overnight Resort Assistant Manager (RAM) is an essential member of the Front Office Team. The RAM must love creating unique experiences and memories for our guests. The RAM will help oversee the Front Office and Front Drive operation. The RAM will respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touched to achieve maximum customer satisfaction.
</p><p></p><p><b>What you will do:
</b></p><ul><li><p>Manages the Guest Relations and Guest Service Agents. Interviews, trains and provides real time feedback. Conducts Performance evaluations and disciplines staff when needed. Create and monitor schedules of staff and assist in processing payroll.
</p></li><li><p>Assist Residence Manager with Residential requests to ensure satisfaction.
</p></li><li><p>Coordinates arrivals, departures and billing requirements with Sales and Catering Department. Blocks rooms for arrivals and ensures and discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Guests and Groups. Welcome and escort VIP guests.
</p></li><li><p>Assures that all financial and credit procedures are followed. Follows up on credit problems with Front Office Manager and/or Credit Manager. Reviews all paid-outs, rebates, petty cash disbursements and direct billings. Checks cashier&rsquo;s work at the end of the shift to ensure all transactions are reconcile with proper approvals and endorsements.
</p></li><li><p>Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees. Responds swiftly and effectively in any hotel emergency or safety situation.
</p></li><li><p>Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible, assists customers in all inquiries in connect with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
</p></li><li><p>Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person, on the phone, via email and Chat Messenger.
</p></li><li><p>Checks guests in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
</p></li><li><p>Utilizes a variety of computer systems to check guest in and out, run daily reports and select and block rooms for arriving guests.
</p></li><li><p>Works harmoniously and professionally with co-workers, guests, clients, vendors, etc.
</p></li><li><p>Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest and internal calls in the absence of a Communications Operator.
</p></li></ul><p></p><p><b>What you bring:
</b></p><ul><li><p>1+ years of previous Rooms Division supervisory or management experience required.
</p></li><li><p>Experience in a luxury resort highly preferred.
</p></li><li><p>Knowledge of Napa Valley and surrounding areas, highly desirable, however not required.
</p></li><li><p>Strong communication and interpersonal skills.
</p></li><li><p>Creates motivating work environment.
</p></li><li><p>Ability to multi-task in a high volume and demanding environment.
</p></li><li><p>Strong problem solving skills, ability to handle difficult situations and guests.
</p></li><li><p>Valid Driver&rsquo;s License required and clean driving record.
</p></li></ul><p></p><p>This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.
</p><p></p><p><b>What we offer:
</b></p><ul><li><p>Salary Range: $80,000 -$85,000 depending on experience
</p></li><li><p>Competitive Salary &amp; Benefits
</p></li><li><p>Cigna medical and dental benefit options
</p></li><li><p>8 weeks of New Parental Leave Pay after 1 year of employment
</p></li><li><p>Excellent Training and Development opportunities
</p></li><li><p>Complimentary accommodation at other Four Seasons Hotels and Resorts
</p></li><li><p>Complimentary Employee Meals
</p></li><li><p>401k Retirement Plans
</p></li></ul><p></p><p><b>Schedule &amp; Hours:
</b></p><ul><li><p>Full-time OVERNIGHT availability
</p></li><li><p>Must be available to work weekends and holidays
</p></li></ul><p></p><p><i>To apply, please click on the &ldquo;APPLY&rdquo; button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding.
</i></p><p></p><p><b>Learn more about what it is like to work at Four Seasons, visit us:
</b></p><p>http://jobs.fourseasons.com/
</p><p>https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.instagram.com/trussnapavalley/
</p><p>https://www.instagram.com/auronapavalley/
</p><p>If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at jobs.napavalley@fourseasons.com .
</p><p></p><p>Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.
</p><p></p>Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf</div><p></p>

Overnight Resort Assistant Manager/Front Desk Assistant Manager

Raffles Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  What You Will Be Doing:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa &amp; Health Club, Food &amp; Beverage, and Culinary)
  </li>
  <li>
   Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists
  </li>
  <li>
   Direct operational needs to ensure compliance with the hotel&rsquo;s Annual Budget and 5 Year Strategic Plan
  </li>
  <li>
   Provide coaching; leadership development; and goal setting with hotel department heads
  </li>
  <li>
   Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein
  </li>
  <li>
   Ensure that monthly financial outlooks for Rooms, Food &amp; Beverage and Spa are accurately achieved
  </li>
  <li>
   Play a lead role in yield management for Rooms, Food &amp; Beverage and Spa
  </li>
  <li>
   Be a key player in redevelopment and capital projects from an operations viewpoint
  </li>
  <li>
   Ensure the implementation and delivery of all Raffles Standards
  </li>
  <li>
   Handle all guest concerns and ensure effective follow up thereof
  </li>
  <li>
   Assist in Labor Management and the maintenance of productivity levels
  </li>
  <li>
   Follow up on all guest comments, responding to any guest complaints or requests
  </li>
  <li>
   Provide active leadership role in the culture of Health and Safety and accident prevention
  </li>
  <li>
   Act as hotel champion and culture leader in hotel committees
  </li>
  <li>
   Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team
  </li>
  <li>
   Play a key role and lead change management for Rooms and Food &amp; Beverage initiatives
  </li>
  <li>
   Assume the responsibilities of the General Manager in his/her absence
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Your Skills and Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Operations management with extensive experience in Rooms, Food &amp; Beverage management and Spa operations experience
  </li>
  <li>
   Clear knowledge of budget planning &amp; execution
  </li>
  <li>
   Post secondary diploma/degree in hospitality an asset
  </li>
  <li>
   Proven record to coordinate multiple departments to make gains towards targeted GOP, EES and Health &amp; Safety results
  </li>
  <li>
   Exceptional interpersonal and guest relations skills
  </li>
  <li>
   Proven team-leader with outstanding motivational skills and coaching ability
  </li>
  <li>
   Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions
  </li>
  <li>
   Comfortable working evenings, weekends, holidays and various schedules
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 <ul>
  <li>
   Opportunity to join the first Raffles in Bahrain
  </li>
  <li>
   Employee benefit card offering discounted rates in Accor worldwide
  </li>
  <li>
   Learning programs through our Academies
  </li>
  <li>
   Opportunity to develop your talent and grow within your property and across the world!
  </li>
  <li>
   Ability to make a difference through our Corporate Social Responsibility activities.
  </li>
 </ul>
</div>


Hotel Manager

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Rooms - Heart of House
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p>Why Join Us?</p><p>
At Rosewood Doha, we create an environment where passion meets purpose &ndash; and where careers have meaning.</p><p>
Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy.</p><p>
You&rsquo;ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling.</p><p>
Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p></p><p><br>
About Rosewood Doha:</p><p>
Rosewood Doha is a landmark destination inspired by Qatar&rsquo;s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar&rsquo;s first members-only social wellness club, complemented by Rosewood&rsquo;s signature Manor Club for Club Room and Suite guests.</p><p>
Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels &amp; Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p><p></p><p><br>
Our Associate Experience:</p><p>
We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><ul><li> A competitive salary and benefits package</li><li> High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li><li> A birthday day off (because your milestones matter!)</li><li> Personalized development plans and continuous learning opportunities to support your career journey</li></ul><p>
These benefits reflect our commitment to creating an environment where you thrive &ndash; professionally and personally &ndash; while building a meaningful career with us.</p><p></p><p><br>
Your role:</p><p>
To assist the Assistant Director of Rooms in accordance with organizing and maintaining a high level of standards, guidelines and policies established by Rosewood Doha and stay focus on housekeeping service efficiency and guest-oriented service excellence. Ensure hotel and Residence maintenance in guest rooms, suites, corridors, fire exits, stairways, service rooms and public areas are equal to the high level of guest and management expectations and standards. Provides guest services as well as supervision, direction leadership in the Housekeeping Department in accordance with the objectives, performance and quality standards and manage an efficient depa1tment ensuring that good lines of communication both internally and externally are achieved with all associates and hotel guests.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</p></div></div></div></div></div></div>

Housekeeping Manager

Search 10000+ Rooms division manager jobs near you this March. New roles added regularly across leading industries. Apply today.