s n f retmeni

Renard International Hospitality Search Consultants

<div>
 
 
 Director of Food &amp; Beverage
 
 
 
 
 
 
 We are currently in search of a strong Food &amp; Beverage Director for a newly opened 5-star luxury resort (Aligned with the standards of The Leading Hotels of the World, Ritz Carlton, Four Seasons, and Mandarin Oriental) that redefines world-class hospitality with state-of-the-art facilities, exquisite design, and an uncompromising commitment to service excellence. With multiple culinary outlets, bars, and bespoke dining experiences, the resort offers an exceptional platform for a visionary Food &amp; Beverage professional.
 
 
 
 
 
 
 Position Overview
 
 
 
 We are seeking an accomplished and passionate Director of Food &amp; Beverage to lead and manage all F&amp;B operations across the resort. The successful candidate will bring international expertise, strategic insight, and operational excellence to ensure exceptional guest experiences and optimal financial performance.
 
 
 This is a pivotal leadership role responsible for overseeing multiple outlets, including signature restaurants, bars, lounges, in-room dining, and banqueting services.
 
 
 Key Responsibilities
 
 
 &bull; Lead, develop, and inspire the F&amp;B team to deliver memorable guest experiences across all dining venues.
 
 
 &bull; Oversee the strategic planning, budgeting, and execution of all F&amp;B operations.
 
 
 &bull; Ensure all outlets meet and exceed luxury brand standards in service, quality, and hygiene.
 
 
 &bull; Collaborate closely with the Executive Chef on menu development, culinary innovation, and cost control.
 
 
 &bull; Drive revenue generation through innovative concepts, promotions, and guest engagement strategies.
 
 
 &bull; Implement and monitor SOPs, staff training, and guest feedback mechanisms to ensure continuous improvement.
 
 
 &bull; Maintain strong supplier relationships and manage procurement processes effectively.
 
 
 &bull; Ensure compliance with local laws and international standards, including HACCP and health &amp; safety regulations.
 
 
 &bull; Support the General Manager in achieving the resort&rsquo;s overall operational and financial goals.
 
 
 
 
 
 
 Required Qualifications:
 
 
 
 
 
 
 &bull; Fluency in Turkish and English (spoken and written).
 
 
 Experience:
 
 
 &bull; Minimum 8&ndash;10 years of progressive F&amp;B leadership experience in luxury hospitality.
 
 
 &bull; Proven track record of managing multiple F&amp;B outlets (e.g., restaurants, bars, banquets, IRD).
 
 
 &bull; Previous experience in an international setting or multinational hotel/resort group is preferred.
 
 
 &bull; Experience with pre-opening or opening of luxury properties is a strong advantage.
 
 
 Skills &amp; Attributes:
 
 
 &bull; Strong leadership, team-building, and interpersonal skills.
 
 
 &bull; Highly organized, detail-oriented, and guest-focused.
 
 
 &bull; Commercial acumen with a solid understanding of F&amp;B financials.
 
 
 &bull; Passion for innovation, food trends, and delivering world-class service.
 
 
 &bull; Culturally sensitive with the ability to work in a diverse environment.
 
 
 
 
 
 
 Package:
 
 Competitive salary and performance-based incentive bonus.
 
 
 
 
 
 Dynamic and supportive working environment. Opportunities for career development within a luxury hospitality group.
 
 
 
 
 
 This is an unique opportunity to lead the F&amp;B vision of a landmark luxury resort. Kindly send your resume to sylvia@renardinternational.com with a cover note and your recent resume. If you believe you meet the requirements.
 
 
 
 
 
 Sylvia Menezes
 
 
 Director of Worldwide Recruitment
 
 
 Renard International
 
 
 Toronto, Canada
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Best,
 
 
 
 
 Sylvia
 
 
 
 
 Sylvia Menezes
 
 
 Director of Worldwide Recruitment
 
 
 
 RENARD INTERNATIONAL HOSPITALITY SEARCH CONSULTANTS
 
 
 
 
 
 &ldquo;The Most Trusted Name in the Hospitality Industry&rdquo;
 
 
 
 
 
 Tel:
 
 
 (1) 416 364 8325 Ext: 252
 
 
 or Intl. Mobile: (1) 647 299 2452
 
 
 
 
 Fax: (1) 416-364-4924
 
 
 Skype: sylvia.menezes
 
 
 
 
 Email:
 
 Sylvia@renardinternational.com https://www.linkedin.com/in/sylviamenezes/
 
 
 
 Web sites:
 
 www.renardinternational.com www.renardnewsletter.com www.renardglobalmanagement.com
 
 
 
 ~ Celebrating 55 Years of Excellence 1970 - 2025~
 
 
 
 
 
 WE USE OUR REPUTATION TO HELP BUILD YOURS!
 
 
 
 
 
</div>

Director of Food & Beverage

Brown-Forman

<div>Quote from Hiring Manager
As the Traditional Trade Sales Supervisor for &#304;stanbul, you will take on a key leadership role in one of the
world&rsquo;s most dynamic markets, representing iconic brands under the Brown-Forman portfolio. This is a
unique opportunity to drive strategic growth across &#304;stanbul, shaping the future of premium spirits in a
competitive and rapidly evolving industry. Join us and make a lasting impact in a high-visibility position.
Meaningful Work From Day One
The Traditional Trade Sales Supervisor is responsible for driving sales and distribution activities, with a
focus on brand building, increasing brand awareness among customers, and ensuring the optimal market
position for Brown-Forman brands within TT. This role works closely with and supports the TT Area Sales
Manager. The Traditional Trade Sales Supervisor is accountable for achieving both personal and team
goals, and for managing and developing a team of distributors.
What You Can Expect
Traditional Trade(TT) Management
<ul><li>Implements the overall sales strategy in TT and guides teams of B-F business partners to</li></ul>
implement these strategies.
<ul><li>Makes point-of-sale visits in line with the sales steps, in accordance with company standards, and</li></ul>
according to the routes approved by the Area Sales Manager.
<ul><li>Makes commercial visits to TT sales points and establishes and maintains business partnerships</li></ul>
with the visited sales points.
<ul><li>Responsible for the physical availability of new and seasonal products in all store formats in their</li></ul>
region.
<ul><li>Responsible for the sales (distributor buying and field sales), distribution and visibility of B-F</li></ul>
products.
<ul><li>Ensures optimum stock level at sales points and displays products in accordance with BF</li></ul>
standards, legal advice and internal regulations
<ul><li>Aligns the investments with the company's strategic objectives.</li></ul>
<ul><li>Responsible for applying the brands according to the determined planograms and positioning the</li></ul>
POSM materials in the best possible way.
<ul><li>Ensures that the budgets allocated for the activities are implemented appropriately and efficiently</li></ul>
in line with the installation mechanics and deadlines in accordance with the standards applicable
in the company.
<ul><li>Responsible for including potential new TT channel sales points operating in their region in the</li></ul>
coverage. Provides guidance to the teams of B-F business partners in this regard.
<ul><li>Implements the opening and/or closing of Traditional Channel sales points in the system in line</li></ul>
with company standards.
<ul><li>Makes regional analyzes that supports increasing the sales of B-F brands and the realization of</li></ul>
company targets, prepares action plans and implements these plans together with the teams of B-
F business partners.
<ul><li>Ensures the correct implementation of sales campaigns/promotional activities.</li></ul>
<ul><li>Guarantees the responsible territory consistently achieves top-tier results.</li></ul>
<ul><li>Holds regular meetings with the sales team of B-F business partners. Guiding sales teams in line</li></ul>
with company strategies.
Distributor Management
<ul><li>Responsible for communication and coordination with distributors.</li></ul>
<ul><li>The candidate monitors the compliance of the distributors &amp; operations with B-F standards and</li></ul>
legal processes, and takes action, when necessary, by coordinating with the Area Sales Manager.
<ul><li>Supports the Area Sales Manager in the creation of distributor orders and manages distributor</li></ul>
product purchase targets by considering optimum stock levels and predicting field sales
performance.
<ul><li>Ensure business needs and takes action in coordination with TT Area Sales Manager as needed</li></ul>
<ul><li>Works in coordination with distributors for business development opportunities (Number of sales</li></ul>
representatives required, regional organization planning, competitive analysis within the region,
etc.)
Administrative Duties:
<ul><li>Delivers the expected data, reports, activity evaluation in a timely manner according to the</li></ul>
standards and procedures valid in the company.
<ul><li>Responsible for timely reporting in accordance with B-F standards through Panorama &amp; Vispera.</li></ul>
(Collecting data on BF products, market data, data on customers served, and information on
competitors' activities in the market)
<ul><li>Supervises the work of B-F business partners who provide merch services in the field.</li></ul>
<ul><li>Responsible for maintaining the customer database in their region accurately and up-to-date.</li></ul>
<ul><li>Maintains operations in the responsible territory in compliance with company standards.</li></ul>
<ul><li>Holds regular meetings with the TT Area Sales Manager for feedback and insights on the status of</li></ul>
the work and shares action plans when needed.
<ul><li>Keep the relevant database accurate and up-to-date for the customers in their responsible</li></ul>
territory.
<ul><li>Acts as the Brand Ambassador of the B-F Portfolio. Coordinates the preparation and execution of</li></ul>
special product training for the sales personnel of B-F business partners.
What You Bring to the Table
<ul><li>Education: College/University (Bachelors or Equivalent);</li></ul>
<ul><li>Competent computer use (MS Office programs - Excel, Power Point)</li></ul>
<ul><li>Proficient in spoken and written English</li></ul>
<ul><li>Driver's license</li></ul>
<ul><li>Minimum of 2-3 years of experience in FMCG, preferably within the same category/field.</li></ul>
<ul><li>Strong knowledge of sales and negotiation techniques.</li></ul>
<ul><li>Comprehensive understanding of the market.</li></ul>
<ul><li>Excellent business process organization skills.</li></ul>
<ul><li>Proven ability to establish and maintain easy, sustainable commercial relationships.</li></ul>
<ul><li>Experience in utilizing financials in collaboration with clients.</li></ul>
<ul><li>Ability to prepare and deliver effective presentations to clients.</li></ul>
What Makes You Unique
<ul><li>People management</li></ul>
<ul><li>Business Development</li></ul>
<ul><li>Strategic Vision</li></ul>
<ul><li>Data-Driven Decision Making</li></ul>
<ul><li>Negotiation, persuasion and influence</li></ul>
<ul><li>Planning and Execution</li></ul>
<ul><li>Proactive Approach</li></ul>
<ul><li>Motivational Adaptation</li></ul>
<ul><li>Result oriented</li></ul>
<ul><li>Project and Change Leadership</li></ul>
<ul><li>Active Listening</li></ul>
Who We Are
We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.
What We Offer
Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.
\#LI #chambord
Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.
Business Area: Europe, Africa, APAC Division
Function: Sales
City:

Istanbul
State:
Country: TUR
Req ID: JR-00009557</div>

Traditional Trade Sales Supervisor - İstanbul

S&P Global

About the Role: 
Grade Level (for internal use): 10
 The Team: The Eurasia Regional Marketing role is part of the EMEA Regional Marketing team and is focused on driving business growth in the region through targeted marketing strategies. This team member will play a crucial role in working closely with Product, Sales, and Event Marketing Teams to develop and implement initiatives that enhance our market presence and drive revenue. By leveraging insights and collaboration across departments, we aim to effectively meet the needs of our customers and capitalize on growth opportunities within the Eurasia region.
 
Responsibilities and Impact: 
Develop and implement strategic go-to-market and account-based marketing plans tailored to the Eurasia region, utilizing a mix of digital and traditional marketing tactics to drive sales leads and achieve revenue targets.
 
Collaborate with sales teams to understand customer needs and ensure marketing initiatives align with the customer journey and buying cycle.
 
Analyze campaign performance using data analytics to optimize marketing effectiveness and refine strategies based on insights.
 
Leverage digital tools and platforms, including Social Media , CRM systems and marketing automation tools, to enhance customer engagement and lead quality.
 
Conduct and present market research to identify trends and opportunities within the Eurasia region, ensuring marketing efforts are relevant and impactful.
 
Partner with external agencies and vendors to execute marketing campaigns, ensuring alignment with brand standards and objectives .
 
Craft and r efine targeted copy and m essaging ; d evelop and optimize differentiated, customer value propositions tailored to relevant regional target personas, industries, products, and solutions.
 
Create high-impact marketing and sales enablement materials and content , including videos, infographics, brochures that effectively and creatively communicate product value.
 
Enable sales success by equipping teams with the knowledge, tools, and training needed to effectively communicate product offerings and value propositions.
 
Collaborate and f oster strong relationships across Product, Sales, and Event Marketing Teams to ensure alignment and effective execution of marketing strategies.
 
Analyse data and m etrics: Track, measure, and optimize marketing initiatives based on performance data.
 
What W e’re L ooking F or :R equired q ualifications and skill sets : 
Candidates must be Turkish citizens or individual who are exempt from work permit requirements in Turkey . C andidates must possess the necessary work authorization to be eligible for employment without the need for sponsorship or assistance
 
Fluency in English is required, and while fluency in Russian is highly desirable, it is not essential.
 
Bachelor’s degree in Marketing , Business, or a related field, or equivalent experience.
 
Minimum of 3 - 8 years of experience in marketing and demand generation campaigns.
 
Proven track record of planning and executing successful product or account based marketing campaigns with measurable outcomes across outbound marketing strategies and tactics including social media (LinkedIn , telegram) email , advertising etc.
 
Working experience of CRM tools including Salesforce, CRM and marketing automation platforms e.g. Marketo , Eloqua or Campaign Launchpad .
 
Ability to create engaging and innovative copy and messaging for marketing tactics that resonates with target audiences
 
Data driven with experience in analysing reports and metrics to assess campaign success and make operational decisions
 
Additional p referred q ualifications and skill sets : 
Proven experience working with commercial teams and knowledge of sales cycles and lead generation processes
 
Excellent communication and interpersonal skills, with a strong ability to build relationships across teams and internal stakeholders to drive collaborative marketing and commercial initiatives.
 
Strong analytical and problem-solving abilities, combined with a strategic mindset to leverage data insights for effective decision-making and campaign optimization.
 
Customer-focused attitude with a passion for delivering exceptional experiences, demonstrating initiative and a proactive approach to challenges in a fast-paced environment.
 
Experience in field and or product marketing roles, particularly within the Eurasia region, with proficiency in market research methodologies, vendor management, and the ability to manage multiple projects effectively.
 
Knowledge and working experience of digital and AI marketing tools e.g. Conversica AI Lead Qualification, DemandBase , ZoomInfo
 
About S&P Global Energy
 At S&P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term, sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration.
 
S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. Learn more at www.spglobal.com/energy .
 
What’s In It For You?
 
Our Mission: 
Advancing Essential Intelligence.
 
Our People: 
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 
Our Values: 
Integrity, Discovery, Partnership
 
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
Benefits: 
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
 
Our benefits include: 
Health & Wellness: Health care coverage designed for the mind and body.
 
Flexible Downtime: Generous time off helps keep you energized for your time on.
 
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
Global Hiring and Opportunity at S&P Global: 
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
Recruitment Fraud Alert: 
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
 
-----------------------------------------------------------
 
Equal Opportunity Employer
 S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), MRKTNG202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)
 
Job ID: 323375
 Posted On: 2025-12-08
 Location: Istanbul, Turkey

Regional Marketing Specialist

Accor

<div><div>Company Description</div> 
Where passion drives life, join us at Accor! 
As one of the world&rsquo;s leading hospitality groups, Accor shapes the industry with more than 45 brands, over 5,700 hotels, and more than 10,000 restaurants across 110 countries. 
With a focus on innovation and excellence, Accor invites you to a world where you can develop yourself, feel at home, and make a difference through each brand. 
If you're looking to be part of a global team and set new milestones in your career, join the Accor family and let&rsquo;s shape the future together!
Pioneering the art of responsible hospitality connecting cultures, with heartfelt care.
&#10024; Hospitality is a work of heart. 
 Join us and become a Heartist&reg;.
Swiss&ocirc;tel The Bosphorus, Istanbul
As one of Istanbul&rsquo;s most distinguished hotels, Swiss&ocirc;tel The Bosphorus is located in Be&#351;ikta&#351; and has been providing an exceptional five-star luxury accommodation experience since 1991.
 Featuring 566 rooms and suites, 29 event venues, and 3 grand ballrooms, Swiss&ocirc;tel offers a sophisticated environment for meetings and events, accommodating groups ranging from 5 to 1,200 guests.
 Besides being a luxury hotel, Swiss&ocirc;tel is also a premier gastronomic destination. You will have the opportunity to advance your career within famous restaurants and bars such as Chalet, 16 Roof, Madhu&rsquo;s and Sabrosa.
 Are you ready to join this esteemed brand and take the next step in your career at Swiss&ocirc;tel?<div> 
Job Description</div><ul><li> 
Oversee daily operations of all F&amp;B outlets, including restaurants, bars, lounges, room service, and banquet facilities.</li><li>
Ensure exceptional service standards are consistently delivered to enhance guest satisfaction and brand reputation.</li><li>
Supervise, train, and motivate F&amp;B team, ensuring compliance with service protocols, grooming standards, and hotel policies.</li><li>
Support menu planning, costing, and inventory management in coordination with the Culinary Team and Purchasing Department.</li><li>
Monitor financial performance, including revenue, labor costs, and cost-control initiatives; contribute to achieving departmental budget targets.</li><li>
Assist in creating employee schedules, staffing plans, and operational workflows based on business needs.</li><li>
Maintain effective communication between teams to ensure seamless coordination for events, promotions, and daily operations.</li><li>
Handle guest inquiries and complaints promptly, professionally, and in accordance with hotel policies.</li><li>
Ensure compliance with all health, safety, and hygiene regulations, including food safety standards.</li><li>
Participate in departmental meetings, service briefings, and performance reviews to support continuous improvement.</li><li>
Assist in implementing new initiatives, service concepts, and F&amp;B promotions to drive revenue and guest engagement.</li><li>
Conduct regular inspections of outlets to ensure cleanliness, maintenance, and operational readiness.</li></ul><div> 
Qualifications</div><ul><li> 
Bachelor&rsquo;s degree in Hospitality Management or a related field preferred.</li><li>
Previous experience in Food &amp; Beverage operations, with at least 1&ndash;3 years in a supervisory role.</li><li>
Strong communication and leadership skills with the ability to inspire and lead diverse teams.</li><li>
Excellent command of English (additional languages are an asset).</li><li>
Solid understanding of F&amp;B service techniques, cost control, and hotel operating procedures.</li><li>
Strong problem-solving abilities and guest-focused mindset.</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays.</li><li>
Proficiency in POS systems, scheduling tools, and Microsoft Office.</li></ul></div>

Assistant Food & Beverage Manager

Swissôtel

<div>Company Description 
Where passion drives life, join us at Accor! 
As one of the world&rsquo;s leading hospitality groups, Accor shapes the industry with more than 45 brands, over 5,700 hotels, and more than 10,000 restaurants across 110 countries. 
With a focus on innovation and excellence, Accor invites you to a world where you can develop yourself, feel at home, and make a difference through each brand. 
If you're looking to be part of a global team and set new milestones in your career, join the Accor family and let&rsquo;s shape the future together!
Pioneering the art of responsible hospitality connecting cultures, with heartfelt care.
&#10024; Hospitality is a work of heart. 
Join us and become a Heartist&reg;.
Swiss&ocirc;tel The Bosphorus, Istanbul
As one of Istanbul&rsquo;s most distinguished hotels, Swiss&ocirc;tel The Bosphorus is located in Be&#351;ikta&#351; and has been providing an exceptional five-star luxury accommodation experience since 1991.
Featuring 566 rooms and suites, 29 event venues, and 3 grand ballrooms, Swiss&ocirc;tel offers a sophisticated environment for meetings and events, accommodating groups ranging from 5 to 1,200 guests.
Besides being a luxury hotel, Swiss&ocirc;tel is also a premier gastronomic destination. You will have the opportunity to advance your career within famous restaurants and bars such as Chalet, 16 Roof, Madhu&rsquo;s and Sabrosa.
Are you ready to join this esteemed brand and take the next step in your career at Swiss&ocirc;tel? 
Job Description<ul><li> 
Oversee daily operations of all F&amp;B outlets, including restaurants, bars, lounges, room service, and banquet facilities.</li><li>
Ensure exceptional service standards are consistently delivered to enhance guest satisfaction and brand reputation.</li><li>
Supervise, train, and motivate F&amp;B team, ensuring compliance with service protocols, grooming standards, and hotel policies.</li><li>
Support menu planning, costing, and inventory management in coordination with the Culinary Team and Purchasing Department.</li><li>
Monitor financial performance, including revenue, labor costs, and cost-control initiatives; contribute to achieving departmental budget targets.</li><li>
Assist in creating employee schedules, staffing plans, and operational workflows based on business needs.</li><li>
Maintain effective communication between teams to ensure seamless coordination for events, promotions, and daily operations.</li><li>
Handle guest inquiries and complaints promptly, professionally, and in accordance with hotel policies.</li><li>
Ensure compliance with all health, safety, and hygiene regulations, including food safety standards.</li><li>
Participate in departmental meetings, service briefings, and performance reviews to support continuous improvement.</li><li>
Assist in implementing new initiatives, service concepts, and F&amp;B promotions to drive revenue and guest engagement.</li><li>
Conduct regular inspections of outlets to ensure cleanliness, maintenance, and operational readiness.</li></ul> 
Qualifications<ul><li> 
Bachelor&rsquo;s degree in Hospitality Management or a related field preferred.</li><li>
Previous experience in Food &amp; Beverage operations, with at least 1&ndash;3 years in a supervisory role.</li><li>
Strong communication and leadership skills with the ability to inspire and lead diverse teams.</li><li>
Excellent command of English (additional languages are an asset).</li><li>
Solid understanding of F&amp;B service techniques, cost control, and hotel operating procedures.</li><li>
Strong problem-solving abilities and guest-focused mindset.</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays.</li><li>
Proficiency in POS systems, scheduling tools, and Microsoft Office.</li></ul></div>

About the Role: 
Grade Level (for internal use): 10
 Location: Istanbul, Turkey
 
T he Team: You will be part of the EMEA Customer Excellence team a t S&P Global Energy. Part of the wider Customer Experience team, the team focuses on value, trust and delight : ensuring a smooth onboarding, education and enablement of our customers with our solutions. Through proactive and reactive customer engagement the team develops trust and relationship with clients focusing on their needs and goals.
 
Responsibilities and Impact: 
Engage proactively with customers to understand their needs and ensure they derive maximum value from our solutions.
 
Successfully and promptly onboard customers and c onduct remote and in-person training sessions to educate customers on our products and services as well as personalising the sessions based on customer needs and workflows.
 
Develop and maintain strong relationships with key stakeholders within customer organizations to drive product adoption and satisfaction .
 
Monitor customer usage data to identify opportunities for further engagement and value creation.
 
Serve as a trusted advisor, providing insights and recommendations to enhance customer experience and success. Be the voice of the customer to continue improving their experience.
 
Cross functional collaboration : Innovate and partner across different functions to create seamless elevated customer experience.
 
Proactive Support : Anticipate customer challenges and address them before they escalate.
 
Continual Learning : Stay updated on select industry/market/regional trends and product developments to enrich customer engagements.
 
Promptly and accurately capturing customer engagement activities in Salesforce.
 
What W e’re L ooking F or:Basic Required Qualifications: 
Candidates must be Turkish citizens or individual who are exempt from work permit requirements in Turkey . C andidates must possess the necessary work authorization to be eligible for employment without the need for sponsorship or assistance.
 
Fluency in both Russian and English is essential . The candidate must possess excellent verbal and written communication skills in both languages to effectively engage with clients and stakeholders.
 
Bachelor's degree in business-related discipline is preferred .
 
3+ years of experience in customer success, account management, or a similar role.
 
Proficiency in Gainsight, Salesforce or similar i s an advantage.
 
Industry knowledge ( energy, commodities, finance ) is an advantage.
 
Strong communication skills, both written and verbal.
 
Proven ability to manage multiple accounts and projects simultaneously.
 
Ability to travel to meet clients.
 
About S&P Global Commodity Insights
 At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.
 We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.
 S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.
 
For more information, visit http://www.spglobal.com/commodity-insights .
 
What’s In It For You?
 
Our Mission: 
Advancing Essential Intelligence.
 
Our People: 
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 
Our Values: 
Integrity, Discovery, Partnership
 
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
Benefits: 
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
 
Our benefits include: 
Health & Wellness: Health care coverage designed for the mind and body.
 
Flexible Downtime: Generous time off helps keep you energized for your time on.
 
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
Global Hiring and Opportunity at S&P Global: 
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
Recruitment Fraud Alert: 
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
 
-----------------------------------------------------------
 
Equal Opportunity Employer
 S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)
 
Job ID: 323374
 Posted On: 2025-12-02
 Location: Istanbul, Turkey

Customer Success Manager (Fluent Russian)

Bosch-HomeComfort

<div>Company Description 
Do you want to shape the future of energy-efficient comfort technologies with your ideas? 
At Bosch, we create solutions that make life better; from advanced home comfort systems to sustainable energy technologies. 
Whether it&rsquo;s mobility, industrial technology, or home comfort solutions, you&rsquo;ll find opportunities here to turn your vision into reality and contribute to a more efficient, connected, and sustainable world.
Join our high-impact After Sales Technical Field team and play a key role in ensuring field excellence across our Home Comfort business. 
We are looking for a skilled and solution-oriented Technical Field Expert in Istanbul to support technical operations, elevate service quality and represent Bosch as a technical authority in key projects and escalations. 
Job Description 
<ul><li>
Coordinate and supervise field technical operations across assigned regions.</li><li>
Provide advanced technical guidance, expert-level troubleshooting and final root-cause analysis support.</li><li>
Conduct on-site system diagnostics, supervising, project control, performance audits and failure investigations, automation system for RAC / PAC / VRF/ HP product ranges.</li><li>
Monitor authorised service partner technical field performance, technical workmanship quality and safety compliance.</li><li>
Deliver regular advance technical training, coaching and capability-building programmes for technicians and service partners on the field side.</li><li>
Validate warranty claims in the field, verify repair quality and ensure accuracy of technical reporting.</li><li>
Represent the company as technical authority in critical escalations, strategic customer visits and major installation projects.</li><li>
Initiate and supervise corrective action plans and continuous improvement activities.</li><li>
Support documentation development: service bulletins, installation best practices, troubleshooting guides etc.</li><li>
Integrate sustainability standards into the field service network (energy efficiency, refrigerant handling, circularity).</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in mechanical engineering, Air conditioning engineering technician or equivalent technical discipline (preferred).</li><li>
Minimum 5+ years&rsquo; experience in Air conditioning field service, commissioning, or technical support and supervising.</li><li>
Strong technical mastery of Air conditioning fundamentals: refrigeration cycle, thermodynamics, inverter / VRF technology, F-gas, electrics.</li><li>
Proven field audit capability, ability to diagnose complex performance issues and electrical/electronic faults.</li><li>
Excellent communication, coaching, presentation and stakeholder management skills.</li><li>
High discipline in reporting, documentation and compliance with safety and environmental regulations.</li><li>
F-Gas certification or equivalent (preferred).</li><li>
Valid driving licence and availability for regular domestic travel.</li><li>
Minimum intermediate English level with fluency</li><li>
Residency in Istanbul</li></ul></div>

Technical Field Expert (Air Conditioning Systems)- Istanbul

Explore 176+ S n f retmeni in Istanbul Turkey this December. Find roles across top companies and apply now to boost your career.

176 s n f retmeni jobs IN Istanbul Turkey

Director of Food & Beverage

Traditional Trade Sales Supervisor - İstanbul

Regional Marketing Specialist

Assistant Food & Beverage Manager

Assistant Food & Beverage Manager

Customer Success Manager (Fluent Russian)

Technical Field Expert (Air Conditioning Systems)- Istanbul