2nd line support analyst - managed services Jobs in London

2nd line support analyst - managed services

deskside support engineer

sales support executive

sage 200 support consultant

GTP Tech Recruitment

Join a dynamic and collaborative support team delivering quality ERP solutions to clients across the UK. This is an exciting opportunity for a seasoned Sage 200 professional to play a pivotal role in client success, technical troubleshooting, and continuous improvement.Role OverviewAs a Sage 200 Support Consultant, you'll be the first point of contact for client support queries, delivering expert application and technical assistance via helpdesk, phone, and email. You'll work across a range of industries, supporting Sage 200 and associated products such as Sicon and Draycir, ensuring timely resolution and exceptional customer satisfaction.This full-time role offers hybrid flexibility from UK-based offices or fully remote working within the UK.Key Responsibilities• Provide application and technical support for Sage 200, Sicon, and related products• Investigate, troubleshoot, and resolve client issues or escalate where necessary• Maintain accurate ticket records and deliver against SLAs• Act as an escalation point for Sage 200 and Sicon-related queries• Identify trends in support incidents and report to the Service Delivery Manager• Collaborate with project teams to ensure smooth client onboarding and knowledge transfer• Refer advisory requests to account management or consultancy teams• Continuously develop product knowledge and maintain relevant certificationsEssential Experience• 3+ years in a support role with Sage 200 and Sicon (Financials and Commercials modules)• Confident applying data fixes and navigating ticket management systems• Strong technical aptitude and problem-solving skills• Proven team collaboration experience• Valid Right to Work in the UKDesirable Skills• ITIL Foundation or similar professional IT certifications• Sage 200 Financials and Commercials accreditations• Experience with Sage CRM and/or Sage 50Benefits & Perks• 30 days annual leave + 8 bank holidays• 1 additional day off for your birthday• Hybrid working options• Company pension scheme• Cycle to Work Scheme• IT Purchase Scheme• Employee Assistance Programme

Sage 200 Support Consultant

Skillframe Ltd

We are seeking local candidates within the Accounting sector who are looking for full or part time work (25 -35 hours per week) due to client demand. We have various clients in mainly the Hampton Court & Hersham area, that are recruiting for permanent staff who are able to perform invoicing, credit control and accounts admin duties and who have strong computer skills. Most of our clients require Sage or Xero. Please send your CV to us and we will be in touch should you fit the requirements of any of our clients. If you have not had a response within 5 days, please consider your application unsuccessful at this time. DUE TO A HIGH VOLUME OF APPLICATIONS, WE ARE NOT ACCEPTING TELEPHONE CALLS FOR THESE ROLES. We will contact you if your application is successful. £13 - 16P.H.

Accounts Assistants

Nigel Frank International

Dynamics 365 Business Central Functional Consultant£75,000 Remote (UK-based) Are you an experienced Dynamics 365 Business Central Functional Consultant looking for your next challenge? We're working with a leading Microsoft Partner who are looking to add an experienced BC Consultant to their growing team. The ideal candidate will have a strong background across Finance and Manufacturing modules, with a proven track record of delivering successful end-to-end implementations. What you'll be doing: <ul> <li> Lead and deliver full lifecycle Business Central implementations </li><li> Work closely with clients to gather requirements, design solutions, and provide functional expertise </li><li> Configure and optimise BC Finance and Manufacturing modules </li><li> Support integration, testing, and user training </li><li> Collaborate with technical teams and stakeholders to ensure smooth delivery </li></ul> What you'll bring: <ul> <li> Strong experience working with Dynamics 365 Business Central (or NAV) </li><li> Excellent knowledge of Finance and Manufacturing processes </li><li> Ability to translate business needs into effective system solutions </li><li> Confident communicator comfortable working directly with clients </li><li> Previous experience with Microsoft Partner environments preferred </li></ul> What's on offer: <ul> <li> Up to £75,000 base salary </li><li> Fully remote working across the UK </li><li> Ongoing training and certification support </li><li> Opportunity to work on exciting projects with a highly experienced BC team </li></ul> If you're a hands-on BC Consultant who thrives in fast-paced, project-driven environments and enjoys working with both Finance and Manufacturing modules, we'd love to hear from you. Apply now or reach out directly to discuss the role in more detail.

Dynamics Business Central - Functional Consultant

Interquest

D365 CE Functional Consultant-Higer Education- D365 CE Functional Consultant with skills in D365 CE configuration, customisation and the capabilities D365 CE functional areas is required to work for a leading London University on a 12 month contract. The D365 CE Functional Consultant will support a key student customer service project and will be task with providing hands on functional experience in D365 CE configuration, standard customisation, standard workflows, dashboards, forms, views and standard reports development. D365 CE Functional Consultant-Higer Education-Essential Expereince <ul> <li>Hands-on functional experience in D365 CE configuration including standard customisation, standard workflows, dashboards, forms, views and standard reports development.</li><li>Knowledge and understanding of capabilities of D365 CE functional areas.</li><li>Understanding of Dynamics CRM DB Schema and Business Data Model including the customisation and development of Business Data Models for different solutions.</li><li>Knowledge of Microsoft Dynamics CRM Accelerators, industry templates and add-ons</li><li>Capability to organise, manage and lead meetings, requirements sessions and workshop, and confidently present to the C-Suite.</li><li>Consultative approach with ability to develop a clear understanding of clients' needs and incorporate them into a solution.</li><li>Demonstrable experience in and/or knowledge of Agile ways of working.</li><li>Expereince within a complex Higher Education or public sector environment would be desirable</li></ul> 12 month contract £450-£478pday inside IR35 Hybrid working, remote with 2 days per week on site in London InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.

D365 CE Functional Consultant-Higer Education-

Lorien

Workday Financials Consultant - OUTSIDE IR35Our client, a leading financial services company, are recruiting for a Workday Financials Consultant to join the team on a contract basis to work on a global Workday Financials rollout European travel will be requiredExperience: <ul> <li>Experience in configuring and implementing Workday solutions for Financials Core and other functional areas</li><li>Strong finance transformation track record</li><li>Strong background within Workday Financials</li><li>Experience with multiple full-cycle Workday implementations</li><li>Strong understanding of Workday Financials processes and best practices</li><li>Happy to be hands on around configuration</li><li>Ideally from an accountancy background</li><li>Strong background in conducting impact analysis on new requirements and change requests</li><li>Experience providing support for client/user testing</li></ul> Please apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Workday Financials Consultant - OUTSIDE IR35

JJ Associates

Job title: Maximo Consultant Duration: 6 months + Rate: £4-500 per day (outside IR35) Location: home based Our client, a highly successful Maximo consulting and IBM partner organisation, has identified a need for a Maximo Consultant on a contract basis. Candidates should have in depth knowledge of Maximo in a consulting context including: <ul> <li>Project leadership</li> <li>Running workshops for system design and process engineering</li> <li>Configuration and customisation of Maximo using workflows, system configuration, best practice and customisation.</li> <li>Strong system documentation skills</li> <li>Provision of technical leadership throughout the entire project lifecycle (from sales through to postimplementation).</li> <li>Working productively with project management to monitor risk and execute planning</li> <li>Support the Business Development in responding to client requests</li> <li>Generally, supporting team members</li> </ul> While the initial work is likely to be UK based/remote, there is a possibility of up to 30% travel is expected within EMEA in the future.

Maximo Consultant

Salt Search

Oracle Fusion Cloud HCM - Core HR & Help Desk Consultant Rate: £600-£650 per day (Inside IR35)Contract: 6 months (likely extension)Location: Hybrid - 2 days per week onsite in LeedsStart: ASAP Overview We're looking for an experienced Oracle Fusion Cloud HCM Consultant with specialist knowledge of Core HR and HR Help Desk modules to support a major Oracle HCM transformation. You'll act as a functional expert, configuring and optimising HR processes across service request management, knowledge management, and employee service delivery. The ideal candidate will have hands-on experience in both Core HR and HR Help Desk, with a strong understanding of how to design and improve HR service workflows. Key Responsibilities <ul> <li> Configure and deliver Core HR and HR Help Desk modules within Oracle Fusion Cloud HCM. </li><li> Design and implement Service Request Management workflows, including creation, assignment, escalation, and resolution. </li><li> Manage and optimise Knowledge Authoring and Knowledge Home to ensure accurate and accessible HR content. </li><li> Support HR and IT teams with requirements gathering, testing (UAT), and deployment. </li><li> Provide expertise on HR case management and service delivery improvements. </li><li> Collaborate with key stakeholders to ensure effective HR process alignment. </li><li> Produce configuration documents, process flows, and test scripts. </li><li> Support go-live, post-implementation, and continuous improvement phases. </li></ul> Essential Skills & Experience <ul> <li> Proven experience implementing or supporting Oracle Fusion Cloud HCM (Core HR and HR Help Desk). </li><li> Strong understanding of Service Request Management workflows and lifecycle processes. </li><li> Practical experience with Knowledge Authoring and Knowledge Home in Oracle HCM. </li><li> Ability to translate HR business requirements into efficient system configurations. </li><li> Excellent stakeholder engagement and communication skills. </li><li> Experience within large or complex organisations (public sector or enterprise). </li><li> Oracle HCM certification desirable but not essential. </li></ul> Rates depend on experience and client requirements

Oracle Fusion Cloud HCM Consultant

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