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desk operations coordinator

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division operations manager

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local sales & service unit manager

operations manager Jobs in Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait City Kuwait

operations manager

sales and operation officer

justclean

The Sales and Operations Officer is responsible for ensuring operational success and order fulfilment within an assigned country, while also supporting multiple countries in the region when needed. This is a shift-based and rotational role, meaning coverage and responsibilities may change daily depending on operational requirements.The Officer plays a key role in monitoring orders, managing partner satisfaction, handling live operational issues, and coordinating with service providers and customer service teams to ensure seamless execution of delivery and home cleaning services.Key Responsibilities- Oversee the complete order cycle from pickup to delivery within the assigned country.- Monitor daily deliveries and ensure services are completed on time.- Follow up promptly on delayed or pending orders with service providers.- Track and update order status to maintain consistent performance.- Handle partner support tickets and escalate unresolved issues when necessary.- Support operations of the assigned country according to daily shift allocations.- Supervise operations across different delivery points and escalate delays or failures.- Act as a liaison between country teams and customer service.- Assist with real-time incident handling and operational escalations.- Prepare and submit shift reports summarizing incidents, order performance, and service quality.- Ensure the timely execution of pickups and deliveries.- Assist in the training and onboarding of service providers when needed.- Provide direct communication support to partners for any operational requirements.- Offer cross-country operational support during peak hours or emergenciesJob Type: Full-timePay: KD400.000 - KD600.000 per month

Sales and Operation Officer

Strategic Resilience Group LLC

<div>
 SRG is seeking former service members of all services with proven experience as an Irregular Warfare Analyst (All-Source). Ideal candidate would be responsible for planning irregular warfare operations for the CCMD geographic area of responsibility in the Central Region (i.e., includes: sovereign countries of the Arabian Peninsula, the Levant sub-region, as well as Central and South Asia). Researches special program and space capabilities for feasibility and integration into CCMD Concepts of Operations, Operational Plans, and contingency planning. Provides direct analytical support, planning and subject matter expertise to shape CCMD efforts in collaboration with other U.S. government agencies and partner nations. Integrates irregular warfare into deliberate and crisis action plans and combined/joint operations for the commander, CCMD.
 
 
 Focus in the irregular warfare analyst is combatant command level and higher Concepts of Operations, plans, policy and doctrine, and external coordination the command's area of responsibility.
 
 
 Subject matter expert on special programs collaborating with experienced planners, operators, analysts and coalition partners at CCMD within the irregular warfare and information related capabilities community in support of campaign plan objectives.
 
 
 Camp Arifjan, Kuwait
 
 
 Position Responsibilities
 
 
 
 Required Qualifications
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Develop, coordinate and facilitate execution of sensitive activity Concept of Operations plans and orders.
 </li>
 <li>
 Identify all-source intelligence information necessary to enable effects-based sensitive activity decision making and executions.
 </li>
 <li>
 Provide collection tasking requirements and advisement on HUMINT surrogate network operational activities.
 </li>
 <li>
 Identify and facilitate implementation of unique sensitive activity capabilities.
 </li>
 <li>
 Risk assessments and Threat Mitigation program management.
 </li>
 <li>
 Develop and execute interagency intelligence and security strategies, plans and conduct liaison in support of counterterrorism and counter-organized crime activities with CIA, DOS, FBI, DHS, TREAS, JTTFs, and DoD.
 </li>
 <li>
 Assess information operations products designed to inform and influence and help integrated information operations analysis into planning.
 </li>
 <li>
 Employ data mining, data fusion, predictive analysis, geo-profiling and temporal analysis techniques in support of CCMD commander's requirements related to HUMINT and MILDEC operations.
 </li>
 <li>
 Apply analytical techniques and methodologies using an expert understanding of unconventional warfare.
 </li>
 <li>
 Prepare studies and assessments of threats, potential threats, and threat-related trends and analysis.
 </li>
 <li>
 Produce targeting and lead development related intelligence products in support of CCMD counterintelligence and HUMINT operations.
 </li>
 <li>
 Research, evaluate, analyze and fuse multiple source reporting, including OSINT, on specific targets into finished intelligence products used by CI and HUMINT operational planners.
 </li>
 <li>
 Produce intelligence products supporting Targeting and Lead Development in support of worldwide counterintelligence and HUMINT operations.
 </li>
 <li>
 Monitor current intelligence on specified targets and provided intelligence assessments utilized by tactical planners and operators during mission-planning cycle.
 </li>
 <li>
 Overlays Publicly Available Information (PAI) research with SIGINT applications to illuminate intelligence gaps that support CCMD line of efforts (LOE).
 </li>
 <li>
 Provides irregular warfare capabilities expertise for CONOP development while concurrently collaborating with inter-agency partners.
 
 
 </li>
 </ul>
 Fourteen (14) years of experience OR a Bachelor's degree with certification as a HUMINT professional with nine (9) years (or a Master's degree with seven (7) years) of experience in operational environment directly involved in HUMINT.
 
 
 <ul>
 <li>
 Certified HUMINT collector with a minimum of five (5) years' experience directly involved in HUMINT, Overt/Clandestine, HUMINT Operation SOF Support of Sensitive Activities.
 </li>
 <li>
 Experience with incorporating SAP and STO capabilities in plans and operations; graduate of the STO Planner Course and PDAS User Course.
 </li>
 <li>
 Staff level planning and CONOP development experience at the Combatant Command, TSOC and/or Sub Unified Command Level.
 </li>
 <li>
 Experience conducting analysis of irregular warfare problem sets to highlight insurgent or threat network organization, key nodes, and vulnerabilities.
 </li>
 <li>
 Formal training or more than three years of practical experience utilizing the F3EAD, CALEB/IWA, Social Network Analysis and CARVER Methodologies.
 </li>
 <li>
 Expert understanding of network analysis tools such as Analyst Notebook and Palantir.
 </li>
 <li>
 Expert understanding of Intel-related databases such as M3, TAC, NCTC Online, TIDE, ICReach SIGINT Database, Cultweave SIGINT Database, PROTON SIGINT Database.
 </li>
 <li>
 Expert understanding of Intel targeting tools such as the Skope toolset or the Voltron toolset.
 </li>
 <li>
 Practical understanding of geospatial Intel tools such as ArcGIS and Google Earth.
 </li>
 <li>
 Current DoD Top Secret Clearance with SCI eligibility.
 </li>
 <li>
 Current CI Scope Polygraph or ability to take one upon hiring.
 </li>
 <li>
 Completed Advance Planners, Due Diligence, and Advanced Technicians Course.
 </li>
 <li>
 Certified HUMINT professional with ten (10) or more years of experience in operational environment directly involved in HUMINT Overt/Clandestine, HUMINT Operation Support or SOF Sensitive Activities.
 </li>
 <li>
 Graduate of a recognized HUMINT Support Couse such as: HUMINT Collection Operations Management Course (HCOM), HUMINT Collection Management Officer (HCMO), HUMINT Collection Manager Course (HCMC), Operations Support Officer Course (OSOC), HUMINT Desk Officer Course (HDOC), and Operational HUMINT Targeting Course (OHTC).
 </li>
 <li>
 Joint or Service Level Information Operation planning experience.
 
 
 </li>
 </ul>
 Able to physically participate in training and operational support, as needed.
</div>

Irregular Warfare Analyst (All-Source) TS/SCI

The Saudi Kuwaiti Commercial and Industrial Company

Job Title: Social Media Officer (Kuwaiti) Company: TSKU-Saudi Kuwaiti Commercial &amp; Industrial Company Location: Kuwait Job Type: Full-TimeJob Summary: We are seeking a proactive and creative Kuwaiti Social Media Officer to manage and enhance our online presence across various platforms. The ideal candidate will be responsible for developing and implementing social media strategies that align with our business goals, specifically focusing on generating leads for our HVAC services (maintenance, installation, repairs) in the Kuwait market. This role requires a deep understanding of social media dynamics, excellent content creation skills, and the ability to analyze performance metrics to optimize campaigns.Key Responsibilities:&middot; Strategy and Planning: Develop and execute comprehensive social media strategies to increase brand awareness, engagement, and lead generation among residential and commercial customers in Kuwait.&middot; Content Creation and Management: Plan, create, and publish engaging, high-quality content (text, images, graphics, and short-form videos/Reels) tailored to each platform, including Instagram, Facebook, LinkedIn, Twitter/X, and Snapchat.&middot; Community Engagement and Customer Service: Monitor all social media channels, responding promptly and professionally to customer inquiries, comments, and messages. Address complaints and escalate issues to the appropriate department (e.g., sales or customer service teams) to ensure a positive customer experience.&middot; HVAC-Specific Content: Develop content that resonates with the HVAC audience, such as maintenance tips, troubleshooting guides, before-and-after project showcases, and information on energy-efficient systems, positioning the company as an industry authority.&middot; Advertising and Promotions: Manage social media advertising campaigns, including budget allocation, audience targeting, and performance tracking, to drive traffic and generate qualified leads.&middot; Performance Analysis and Reporting: Track, analyze, and report on key performance indicators (KPIs) using analytics tools (e.g., Google Analytics, Meta Business Suite, native platform insights). Use data-driven insights to refine strategies and improve campaign effectiveness.&middot; Market and Trend Monitoring: Stay updated on the latest social media trends, platform algorithm changes, and competitor activity in the Kuwait market to ensure our strategies remain competitive and innovative.&middot; Collaboration: Work closely with the marketing, sales, and technical teams to ensure brand consistency and aligned messaging across all communication channels.Qualifications &amp; Skills:&middot; Experience: Proven experience (3+ years preferred) in social media management or a similar role, ideally within the services, retail, or a related industry in Kuwait.&middot; Language: Excellent written and verbal communication skills in both Arabic and English are essential for the Kuwait market.&middot; Content Skills: Proficiency in content creation and basic photo/video editing skills using tools like Adobe Creative Cloud (Illustrator, Premiere Pro) or Canva.&middot; Technical Skills: In-depth knowledge of major social media platforms and experience with social media management and analytics tools.&middot; Education: A Bachelor's degree in Marketing, Communications, New Media, or a related field is often preferred.&middot; Soft Skills:o Strong creativity and a keen eye for design and detail.o Strong analytical mindset and problem-solving skills.o Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.Exceptional interpersonal skills and a collaborative team player.Job Type: Full-time

Social Media Officer (Kuwaiti National)

Job SummaryThe Regional Partner Success Officer is responsible for ensuring operational success and order fulfillment within an assigned country, while also supporting multiple countries in the region when needed. This is a shift-based and rotational role, meaning coverage and responsibilities may change daily depending on operational requirements.The Officer plays a key role in monitoring orders, managing partner satisfaction, handling live operational issues, and coordinating with service providers and customer service teams to ensure seamless execution of delivery and home cleaning services.Key Responsibilities- Oversee the complete order cycle from pickup to delivery within the assigned country.- Monitor daily deliveries and ensure services are completed on time.- Follow up promptly on delayed or pending orders with service providers.- Track and update order status to maintain consistent performance.- Handle partner support tickets and escalate unresolved issues when necessary.- Support operations of the assigned country according to daily shift allocations.- Supervise operations across different delivery points and escalate delays or failures.- Act as a liaison between country teams and customer service.- Assist with real-time incident handling and operational escalations.- Prepare and submit shift reports summarizing incidents, order performance, and service quality.- Ensure the timely execution of pickups and deliveries.- Assist in the training and onboarding of service providers when needed.- Provide direct communication support to partners for any operational requirements.- Offer cross-country operational support during peak hours or emergencies.Job Type: Full-timePay: KD400.000 - KD600.000 per month

Account Manager

Woodish

We are looking for Social Media Officer to manage the company's accounts.Requirements:Social media management experience.Content creation (writing, photo, video).photo &amp; video editing skills.creativity + AI tools knowledge.Conditions:Full time at our office,Job Type: Full-time

Social Media Officer

Al Mulla Group

<div>
 
 The Director will be responsible to conceptualize, setup and active functioning of the dealership of Passenger Cars of Mercedes -Benz brand with a key focus on leading the overall financial, sales, service and parts operational performance of the business by maximizing the opportunity and create market share for the brand through meticulous sales and after sales planning, product mix, strategic marketing and seamless processes.
 
 
 
 
 
 This role will focus on overseeing the daily operational tasks of the brand by leveraging the use of the Autoline and other systems with a key objective to articulate the vision and strategy, monitor and meet department targets, accelerate the growth rate and popularity of the brand in the market.
 
 
 
 
 
 
 Roles and Responsibilities:
 
 
 
 
 
 
 
 Strategic Planning
 
 
 <ul>
 <li>
 Develop long-term business plans in collaboration with concerned stakeholders to achieve the overall business strategy of growing revenue, margins and operating income, managing cost, and working capital.
 </li>
 <li>
 Devise strategies and business plans to explore business opportunities to acquire market share.
 </li>
 <li>
 Propose pricing strategy and margins on various models and their variants for the market.
 </li>
 <li>
 Prepare annual budgets for all verticals, monitor actual department performance against budgeted figures and take suitable corrective action to meet overall department goals.
 </li>
 <li>
 Prepare market research data with key focus on competitor data and benchmark to initiate aggressive strategies for swift growth opportunities.
 </li>
 <li>
 Continually develop new accounts and product offerings while strengthening the set product lines and distribution channels.
 </li>
 <li>
 Review and implement new core operations processes ensuring operational excellence.
 </li>
 <li>
 Recommend business expansion requirements based on progressive growth of brands in the market
 </li>
 <li>
 Foster strong relationship management with MBCME &ndash; Dubai and Daimler &ndash; Germany to collaborate on strategic and operational projects
 </li>
 </ul>
 
 
 
 
 
 Operational
 
 
 <ul>
 <li>
 Assign performance targets based on departments revenue, CSI/ NPS scores and other measures and benchmark data for various channels
 </li>
 <li>
 Responsible for the full P&amp;L responsibility for sales of new, used cars and fleet, service, body shop, spare parts, and administration across all branches
 </li>
 <li>
 Monitor market trends, potential as well as competitor activities and strategize business plans accordingly.
 </li>
 <li>
 Monitor performance by working closely with all operations teams and ensure excellence in the operations in aspects related to achieving performance goals and customer satisfaction
 </li>
 <li>
 Coordinate with all concerned for inputs on competitor activity, data on CSI scores and Mystery Shopper data, rollout of salesman &amp; service advisor competitions and other market research initiatives
 </li>
 <li>
 Promote inter-departmental coordination with Sales, Service, Parts, &amp; Accessories departments to leverage upon inter-departmental synergies towards achieving business objectives; ensure effective communication with all departments
 </li>
 <li>
 Review and approve design of sales and after sales processes and control systems and conduct periodic reviews of the same to improve and monitor department performance
 </li>
 <li>
 Maintain excellent client relationships with key ministry personnel and key customers and ensure sustained client satisfaction
 </li>
 <li>
 Monitor and manage customer satisfaction index scores and take corrective action based on customer feedback and related input from all concerned.
 </li>
 <li>
 Conduct regular meetings with team members to monitor their respective performance against budgeted plans and plan corrective action
 </li>
 <li>
 Monitor TAT (Turnaround time) and set required KPIs to aid the reduction of TAT from order to delivery.
 </li>
 <li>
 Monitor and audit discounts updates and movement of special sales units to make sure all authorizations are being used as per the process and SOPs
 </li>
 <li>
 Manage and monitor full responsibility for the parts operation for multiple sales branches and the warehouse
 </li>
 <li>
 Strategize the pricing and product range as well as create transparency and segmentation of the customer structure in the Parts department.
 </li>
 <li>
 Understand the DRS requirements and ensure compliance standards are always met
 </li>
 <li>
 Drive the lead management initiatives to elevate and maximize sales
 </li>
 </ul>
 
 
 
 
 
 Marketing
 
 
 <ul>
 <li>
 Plan and implement marketing activities (Vehicle launches, promotions, campaigns, schemes, upselling, Public Relations etc.) and ensure successful implementation of the same
 </li>
 <li>
 Set and Manage Annual, Quarterly &amp; Monthly Budgets
 </li>
 <li>
 Conceptualize the annual marketing calendar and events schedule in line with new products launches, seasonal sales, service, and parts offer
 </li>
 <li>
 Serve as the brand Ambassador and ensure CI guidelines are met
 </li>
 </ul>
 
 
 
 
 
 Inventory Management &amp; Logistics
 
 
 <ul>
 <li>
 Ensure stock management and the stock availability of all models and parts in line with the demand by ordering the right quantity whilst making sure aged stock is cleared prior to ordering new stock.
 </li>
 <li>
 Finalize ordering schedule for different models and their variants in line with key stakeholders and factors such as prices for different variants, other plans and market movements etc.
 </li>
 <li>
 Review stock analysis and engage with the ordering team to ensure required stock quantity
 </li>
 <li>
 Review allocation of units to ensure maximum stock utilization and reduce TAT
 </li>
 <li>
 Ensure compliance with all legal requirements and manufacturer-related specifications (e.g. stocktaking).
 </li>
 </ul>
 
 
 
 
 
 Reporting
 
 
 <ul>
 <li>
 Review monthly and yearly sales and after-sales targets in line with the budget by model for the brand. Prepare forecasts as per models and brands.
 </li>
 <li>
 Review and analyze monthly and yearly gross margin performance by models.
 </li>
 <li>
 Monitor and aid in the preparation of incentive calculation whilst ensuring 100% adherence.
 </li>
 <li>
 Review the incentives and suggest improvements/changes for the mix of the right model mix. Develop sales and after-sales scenarios with profitability objectives.
 </li>
 <li>
 Review data analysis reports to assist with the changes required in strategic planning.
 </li>
 <li>
 Review the Monthly and Weekly Market Intelligence report with highlights of risks and opportunities. Make recommendations on promotions as per market studies.
 </li>
 <li>
 Review and monitor the dashboards to measure the marketing expenditure. Make recommendations for improvements.
 </li>
 <li>
 Track and provide gross margin achievement monthly to the Senior management
 </li>
 </ul>
 
 
 
 
 
 People Management
 
 
 <ul>
 <li>
 Responsible for annual manpower planning exercise with the HR department to align with annual targets &amp; business plans
 </li>
 <li>
 Set up the team roles and hierarchy structure required for the brand.
 </li>
 <li>
 Lead, motivate and support team members to deliver business efficiently.
 </li>
 <li>
 Take hiring decisions for all personnel required for the team.
 </li>
 <li>
 Provide team members with necessary information regarding set targets, incentive plans and performance parameters/measures on which their performance shall be appraised and evaluate them on the same.
 </li>
 <li>
 Identify individual training needs; provide development inputs based on performance reviews for direct reports and approve staff training needs for rest of sales and after-sales personnel ensuring that the team members are suitably trained on the same.
 </li>
 <li>
 Recommend salary increases and promotions for positions for team members.
 </li>
 <li>
 Agree on clear performance objectives and regularly review performance for all direct reports.
 </li>
 <li>
 Finalize all teams&rsquo; incentive scheme with HR &amp; Finance department; ensure effective scheme communication amongst all eligible employees and propose necessary changes in scheme specifics if required.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration / or related field.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum experience of 18 - 25 years&rsquo; experience in similar role
 </li>
 <li>
 Automotive experience and knowledge with franchisee environment
 </li>
 <li>
 Prior experience of independent P&amp;L responsibilities
 </li>
 <li>
 Previous sales and after-sales operational role are a must
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Leadership &amp; Decision-making skills
 </li>
 <li>
 Strong knowledge of sales and aftersales process structure and marketing process and associated technology
 </li>
 <li>
 Strong analytical skills to provide accurate reports
 </li>
 <li>
 Ability to manage the daily operation in smooth running
 </li>
 <li>
 Ability to mentor staff in process and SOPs
 </li>
 <li>
 Strong relationship management skills
 </li>
 <li>
 Outstanding personal and facilitation skills
 </li>
 <li>
 Strong quantitative and analytical skills to ensure accurate budgeting, setting targets and forecasting
 </li>
 <li>
 Must understand &amp; Interpret Financial Statements
 </li>
 <li>
 Exposure to Automotive ERP systems &ndash; Autoline
 </li>
 <li>
 Proven track record in commercial management, strategy development, and P&amp;L responsibility
 </li>
 <li>
 Exposure to relevant laws (e.g., warranty law) as well as country-specific legal provisions (e.g., main inspection/exhaust emissions inspection, safety inspection, and accident prevention regulations)
 </li>
 </ul>
 
 
 
 
 
 Job Remarks
 
 
 <ul>
 <li>
 Preferred Language: English
 </li>
 <li>
 Job Country: Kuwait
 </li>
 <li>
 Duty Shift / Timings: One Shift / 8:00 am to 5:00 pm
 </li>
 </ul>
 
 
</div>

Director - Automotive - Mercedes Benz (Passenger Cars)

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Sales and Operation Officer

Irregular Warfare Analyst (All-Source) TS/SCI

Irregular Warfare Analyst (All-Source) TS/SCI

Social Media Officer (Kuwaiti National)

Account Manager

Social Media Officer

Director - Automotive - Mercedes Benz (Passenger Cars)