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customer success account manager

sales key account manager

Procter & Gamble

<div>
 
 Job Location
 
 
 
 Cairo
 
 
 
 Job Description
 
 
 
 
 Your Role:
 
 
 
 At P&amp;G, collaborative partnerships with our retail customers are fundamental to the continued growth and success of our mutual business. You are the direct link between our innovative products, strategic marketing, and retailers.
 
 
 Use your drive and ingenuity! From Day 1, you are the manager of your business and will create new ideas to implement our product and promotion initiatives at the Point of Sale. You work with analytics and shopper insights to sustainably grow the category at your customer. With your understanding of the market, you will sell, negotiate, and deliver annual joint business plans. You engage with internal stakeholders from all functions to achieve key sales objectives based on your customer&rsquo;s requirements and business need.
 
 
 Throughout your P&amp;G Sales career you may take on a variety of roles including Key Account Manager, Market Strategy Manager, Category Manager, and Field Account Manager. Each career path is different depending on the unique skills, interests, and goals you bring. Your strong impact and continuous growth will foster a successful career with us.
 
 
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 You have, or will have completed before starting with us, a bachelor&rsquo;s, or master&rsquo;s degree with strong academic results.
 </li>
 <li>
 You demonstrate strong analytical and problem-solving skills, a drive for leadership, and a passion for sales.
 </li>
 <li>
 You work effectively with diverse groups of people by embracing creativity, innovation, and initiative.
 </li>
 <li>
 You can communicate proficiently in English and Arabic (written and spoken).
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always&reg;, Ariel&reg;, Gillette&reg;, Head &amp; Shoulders&reg;, Herbal Essences&reg;, Oral-B&reg;, Pampers&reg;, Pantene&reg;, Tampax&reg; and more. Our community includes operations in approximately 70 countries worldwide. Visit http://www.pg.com to know more.
 
 
 Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we&rsquo;re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being &ldquo;in touch&rdquo; so we craft brands and products to improve the lives of the world&rsquo;s consumers now and in the future. We want you to inspire us with your unrivaled ideas.
 
 
 We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
 
 
 
 Job Schedule
 
 
 
 Full time
 
 
 
 Job Number
 
 
 
 R000141668
 
 
 
 Job Segmentation
 
 
 
 Entry Level
</div>

Sales Key Account Manager

Procter & Gamble Egypt

<div>
 Back to search results
 
 
 Previous job Next job
 
 
 
 Job Description
 
 
 
 
 Job Location
 
 
 
 Cairo
 
 
 
 Job Description
 
 
 
 
 Your Role:
 
 
 
 At P&amp;G, collaborative partnerships with our retail customers are fundamental to the continued growth and success of our mutual business. You are the direct link between our innovative products, strategic marketing, and retailers.
 
 
 Use your drive and ingenuity! From Day 1, you are the manager of your business and will create new ideas to implement our product and promotion initiatives at the Point of Sale. You work with analytics and shopper insights to sustainably grow the category at your customer. With your understanding of the market, you will sell, negotiate, and deliver annual joint business plans. You engage with internal stakeholders from all functions to achieve key sales objectives based on your customer&rsquo;s requirements and business need.
 
 
 Throughout your P&amp;G Sales career you may take on a variety of roles including Key Account Manager, Market Strategy Manager, Category Manager, and Field Account Manager. Each career path is different depending on the unique skills, interests, and goals you bring. Your strong impact and continuous growth will foster a successful career with us.
 
 
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 You have, or will have completed before starting with us, a bachelor&rsquo;s, or master&rsquo;s degree with strong academic results.
 </li>
 <li>
 You demonstrate strong analytical and problem-solving skills, a drive for leadership, and a passion for sales.
 </li>
 <li>
 You work effectively with diverse groups of people by embracing creativity, innovation, and initiative.
 </li>
 <li>
 You can communicate proficiently in English and Arabic (written and spoken).
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always&reg;, Ariel&reg;, Gillette&reg;, Head &amp; Shoulders&reg;, Herbal Essences&reg;, Oral-B&reg;, Pampers&reg;, Pantene&reg;, Tampax&reg; and more. Our community includes operations in approximately 70 countries worldwide. Visit http://www.pg.com to know more.
 
 
 Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we&rsquo;re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being &ldquo;in touch&rdquo; so we craft brands and products to improve the lives of the world&rsquo;s consumers now and in the future. We want you to inspire us with your unrivaled ideas.
 
 
 We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
 
 
 
 Job Schedule
 
 
 
 Full time
 
 
 
 Job Number
 
 
 
 R000141668
 
 
 
 Job Segmentation
 
 
 
 Entry Level
 
 
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</div>

DHL Express

<div>
 
 Role Purpose:
 
 
 
 The Key Account Manager (KAM) is responsible for driving revenue and profitability from a portfolio of Key/strategic customers. This role focuses on consultative selling, account development, and delivering exceptional customer experience while representing DHL Express Egypt as a trusted logistics partner.
 
 
 
 Key Responsibilities:
 
 
 
 
 Account Development &amp; Growth / Acquisition:
 
 
 
 
 <ul>
 <li>
 Always act as an ambassador for DHL and attend to customer needs in a professional, friendly and courteous manner
 </li>
 <li>
 Ensure that a high level of professional rapport is developed and maintained with all customers
 </li>
 <li>
 Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required
 </li>
 <li>
 Manage and develop a specific group of customers with the objective of continuous growth across all products Manage, Maintain and improve the customer&rsquo;s business profitability
 
 
 
 </li>
 </ul>
 
 Client Relationship Management
 
 
 
 
 <ul>
 <li>
 Build and maintain multi-level relationships with key decision-makers.
 </li>
 <li>
 Conduct quarterly business reviews to assess performance and identify growth opportunities.
 </li>
 <li>
 Ensure timely resolution of service issues through coordination with internal teams.
 
 
 
 </li>
 </ul>
 
 Market &amp; Competitive Analysis
 
 
 
 
 <ul>
 <li>
 Monitor competitor activities and market trends.
 </li>
 <li>
 Design strategies to defend and grow market share.
 
 
 
 </li>
 </ul>
 
 Cross-functional Collaboration
 
 
 
 
 <ul>
 <li>
 Work closely with Customer Service, Operations, and Regional Sales teams.
 </li>
 <li>
 Lead initiatives to implement new solutions for strategic accounts.
 
 
 
 </li>
 </ul>
 
 Qualifications, Experience And Competencies
 
 
 
 
 Education &amp; Experience
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, Logistics, or related field.
 </li>
 <li>
 3&ndash;4 years of experience in B2B sales or account management (preferably in logistics/express industry).
 </li>
 <li>
 A proved track in sales performance and achievements.
 
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 
 <ul>
 <li>
 Strong consultative selling and negotiation skills.
 </li>
 <li>
 SLNB completion
 </li>
 <li>
 Excellent communication and presentation abilities.
 </li>
 <li>
 Analytical mindset with strategic planning capabilities.
 </li>
 <li>
 Proficiency in English and Arabic.
 
 
 
 </li>
 </ul>
 
 Personal Attributes
 
 
 
 
 <ul>
 <li>
 Customer-centric and results-driven.
 </li>
 <li>
 Resilient, proactive, and able to work under pressure
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</div>

Key Account Manager

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 The Assistant Manager Sales Operations oversees all operational workflows that support partner onboarding, go-live readiness, inventory management, and administrative account processes. The role ensures smooth execution, high-quality service delivery, and strong collaboration with Sales, Inside Sales, and Account Management teams.
 
 
 
 Key Responsibilities
 
 
 
 
 Team Leadership
 
 
 
 <ul>
 <li>
 Lead and develop four core teams: Onboarding, Restaurant Operations, Inventory Management and Admin Account Managers.
 </li>
 <li>
 Manage performance, KPIs, and SLA delivery across all regions.
 
 
 </li>
 </ul>
 
 Onboarding Operations
 
 
 
 <ul>
 <li>
 Ensure fast and accurate activation of new partners.
 </li>
 <li>
 Oversee training, credentials creation, tablet delivery, technical support, switches, and merges.
 
 
 </li>
 </ul>
 
 Restaurant Operations
 
 
 
 <ul>
 <li>
 Guarantee flawless partner go-live through QA calls, menu/content verification, test orders, and training validation.
 </li>
 <li>
 Improve NPS and activation quality.
 
 
 </li>
 </ul>
 
 Inventory Management
 
 
 
 <ul>
 <li>
 Manage tablet and SIM card stock, allocation, contracts, and GSM invoices.
 </li>
 <li>
 Oversee end-of-deal collection and reduce faulty stock issues.
 
 
 </li>
 </ul>
 
 Admin Account Management
 
 
 
 <ul>
 <li>
 Oversee administrative requests: replacements, terminations, new contracts, annexes, bank updates
 </li>
 <li>
 Support Account Managers teams with accurate and timely backend operations.
 
 
 </li>
 </ul>
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Standardize SOPs and centralize processes across markets.
 </li>
 <li>
 Lead improvement projects on vendor incubation, reachability, churn validation, price disparity
 </li>
 <li>
 Ensure strong cross-functional alignment with logistics, finance, sales, and training.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 5+ years of experience in Sales Ops, Vendor Ops, or similar.
 </li>
 <li>
 Strong people management skills with experience leading large teams.
 </li>
 <li>
 Excellent analytical, problem-solving, and process improvement capabilities.
 </li>
 <li>
 Ability to manage high-volume operations in a fast-paced environment.
 </li>
 </ul>
</div>

Assistant Manager Sales Operations

Froneri Egypt

<div>
 
 
 About the Company
 
 : The Froneri Way: At Froneri, we are driven by a passion for ice cream, striving to become the world's leading ice cream company for consumers, customers, and employees. Our commitment to excellence and efficiency is reflected in our operations across 25 countries, where we hold the No.1 or No.2 position in the majority of markets we serve.
 
 
 
 
 
 
 
 
 
 Visionary Leadership and Global Influence
 
 : Guided by our vision to be the best in the industry, we focus on innovation and quality to drive growth in premium ice cream snacking. Our strategic pillars&mdash;selling more, buying better, and taking costs out&mdash;ensure we deliver optimal quality at competitive levels, enhancing our global presence and regional impact.
 
 
 
 
 
 
 
 
 
 Investing in Our Team and Society
 
 : We believe in the power of a strong culture that places people at the heart of everything we do. Our 15,000+ employees worldwide live and breathe ice cream, continually pursuing new ideas to deliver the best experience to our consumers. We are dedicated to focusing our Environmental, Social, and Governance (ESG) efforts by setting ambitious short and mid-term targets, reflecting our commitment to our people and communities.
 
 
 
 
 
 
 
 
 
 Commitment to Diversity and Inclusion
 
 : At Froneri, we are focused, passionate, and entrepreneurial. We believe that diversity and inclusion are integral to our success, fostering a workplace where every individual's unique perspective is valued and contributes to our collective achievements. These sections encapsulate Froneri's identity, leadership vision, dedication to its people and communities, and commitment to diversity and inclusion.
 
 
 
 
 
 
 
 
 
 About the Role
 
 : Position Overview: We are seeking a dynamic and results-driven Regional Sales Manager for our Key Accounts division. In this role, you will be responsible for managing and expanding relationships with KA customers, as well as overseeing the operations of the sales team. You will serve as the primary point of contact for key accounts and OOH, ensuring customer satisfaction while achieving sales targets and business growth.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 :
 
 
 
 
 
 
 
 <ul>
 <li>
 
 Account Management
 
 : Develop and maintain strong relationships with key accounts, understanding their needs.
 </li>
 <li>
 
 Sales Strategy
 
 : Create and execute strategic sales plans tailored to the unique requirements of each key account, identifying opportunities for growth and collaboration.
 </li>
 <li>
 
 Sales Team Operations
 
 : Oversee the day-to-day operations of the sales team, providing direction, support, and motivation to ensure that sales targets are met.
 </li>
 <li>
 
 Training &amp; Development
 
 : Mentor and support USM and ASM sales team, sharing best practices and strategies for effective key account management, and facilitating ongoing training.
 </li>
 <li>
 
 Revenue Growth
 
 : Drive revenue growth by identifying new business opportunities within existing accounts and working collaboratively with other internal teams to meet or exceed sales targets.
 </li>
 <li>
 
 Market Analysis
 
 : Conduct market research and analysis to identify trends, competitive landscape, and customer insights to inform sales strategies.
 </li>
 <li>
 
 Reporting &amp; Forecasting
 
 : Prepare regular reports on account status, sales performance, and forecasts to share with senior management.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 :
 
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business or a related field; MBA preferred.
 </li>
 <li>
 Minimum 8-10 years of experience in sales, with a focus on key account operation management or similar roles.
 </li>
 <li>
 Proven track record of successfully managing key accounts and exceeding sales targets.
 </li>
 <li>
 Experience in leading and managing a sales team is a must.
 </li>
 <li>
 Strong negotiation, communication, and interpersonal skills.
 </li>
 <li>
 Ability to analyze data and market trends to drive informed decision-making.
 </li>
 <li>
 Willingness to travel as required.
 </li>
 </ul>
 
 
</div>

Regional Sales Manager

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