associate - operations

business operations associate Jobs in Hyderabad

business operations associate

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sales & marketing associate

sales associate

sales operations coordinator level i

Zenoti

<div>
 Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes
 
 
 Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand &amp; Stone, Massage Heights, Rush Hair &amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&amp;GUY.
 
 
 Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte&rsquo;s 2020 Technology Fast 500&trade;. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com
 
 
 
 What will I be doing?
 
 
 
 <ul>
 <li>
 Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue.
 </li>
 <li>
 Drive demos, walk-through and solution reviews with customers.
 </li>
 <li>
 Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations.
 </li>
 <li>
 Configure Zenoti to meet customer business scenarios
 </li>
 <li>
 Identify risks based on current product capabilities; define and implement mitigation plans
 </li>
 <li>
 Address customer issues and concerns in a timely fashion to ensure customer satisfaction
 </li>
 <li>
 In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfaction by providing exceptional and timely service.
 </li>
 <li>
 Stay up-to-date with product knowledge, business flow, sales process, and market dynamics.
 </li>
 <li>
 To be successful in this role, you must be able to demonstrate that you have deep subject matter expertise in the product and a keen technical understanding of the product, all the integration points, and enterprise scenarios.
 </li>
 <li>
 Maintain complete documentation and follow organizational processes to ensure successful implementation of Zenoti products.
 </li>
 <li>
 Ensure the adherence to SLAs, and key metrics according to the organization&rsquo;s goals and objectives
 </li>
 <li>
 Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.
 
 
 </li>
 </ul>
 
 What skills do I need?
 
 
 
 <ul>
 <li>
 6-9 years of experience in Implementation and support of Enterprise products
 </li>
 <li>
 Open to work in the Night Shift
 </li>
 <li>
 Strong software exposure and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions.
 </li>
 <li>
 Strong verbal and written communication skills, especially in the areas of requirements and solution documentation.
 </li>
 <li>
 Ability to manage and work across multiple projects.
 </li>
 <li>
 Strong ability to demo/train and deliver excellent customer presentations.
 </li>
 <li>
 Strong logical, analytical and problem-solving skills
 </li>
 <li>
 Open to travel on short notice to customer locations when required
 </li>
 <li>
 Good to have knowledge of Web Design using HTML, JavaScript
 </li>
 <li>
 Good understanding of MS Office, JIRA, Basecamp applications
 </li>
 <li>
 Ability to learn new skills and operate in a fast-paced and changing environment.
 </li>
 <li>
 Experience in the wellness/spa industry a plus.
 </li>
 <li>
 Eagerness to learn about the opportunities and challenges driving revenue in the health and wellness industry.
 
 
 </li>
 </ul>
 
 Why Zenoti?
 
 
 
 <ul>
 <li>
 Be part of an innovative company that is revolutionizing the wellness and beauty industry.
 </li>
 <li>
 Work with a dynamic and diverse team that values collaboration, creativity, and growth.
 </li>
 <li>
 Opportunity to lead impactful projects and help shape the global success of Zenoti&rsquo;s platform.
 </li>
 <li>
 Attractive compensation.
 </li>
 <li>
 Medical coverage for yourself and your immediate family.
 </li>
 <li>
 Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.
 </li>
 <li>
 Regular social activities, and opportunities to give back through social work and community initiatives.
 
 
 </li>
 </ul>
 
 Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
 
 
 This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
</div>

Senior Product Specialist

Reliance Retail

<div>
 
 Company Overview
 
 
 
 Reliance Retail is India's largest and fastest-growing retailer with an extensive omni-channel presence via integrated store concepts, digital, and new commerce platforms. Founded in 2006, we cater to a wide range of consumer needs in Consumer Electronics, Fashion &amp; Lifestyle, Grocery, Pharma, and Connectivity. With over 15,000 stores and a robust digital commerce platform, our mission is to offer superior quality and outstanding value to our 193 million customers across India.
 
 
 
 Job Overview
 
 
 
 We are seeking a mid-level Commercial Materials Manager to join our team at Reliance Retail's Hyderabad location. This full-time role is crucial to managing the commercial aspects of our retail supply chain, ensuring efficient workflow optimization and compliance management. The ideal candidate will have strong skills in inventory management, logistics coordination, and retail sales, contributing to our mission of delivering superior products and services to our customers.
 
 
 
 Qualifications And Skills
 
 
 
 <ul>
 <li>
 Proven expertise in inventory management, ensuring optimal stocking levels to meet consumer demand while minimizing costs.
 </li>
 <li>
 Experience in back office operations, including the ability to streamline administrative and support tasks.
 </li>
 <li>
 Strong operational oversight skills to ensure smooth functionality across multiple retail locations.
 </li>
 <li>
 Ability to manage compliance within the supply chain and adhere to company standards and regulations.
 </li>
 <li>
 Proficiency in workflow optimization to improve productivity and operational efficiency.
 </li>
 <li>
 Demonstrated experience in retail sales, with a focus on enhancing customer satisfaction and service quality.
 </li>
 <li>
 Expertise in logistics coordination to ensure timely and cost-effective delivery of goods.
 </li>
 <li>
 Skills in inventory control, including tracking inventory levels, orders, deliveries, and sales.
 
 
 </li>
 </ul>
 
 Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Oversee day-to-day commercial operations and ensure effective supply chain management.
 </li>
 <li>
 Maintain and optimize inventory levels, reducing waste and improving efficiency.
 </li>
 <li>
 Coordinate with logistics teams to streamline the movement of goods across supply channels.
 </li>
 <li>
 Ensure compliance with organizational standards and regulatory requirements in material handling.
 </li>
 <li>
 Manage relationships with vendors and stakeholders to support the procurement process.
 </li>
 <li>
 Develop and implement strategies for operational improvement and cost reduction.
 </li>
 <li>
 Analyze sales data to forecast inventory needs and adjust procurement plans accordingly.
 </li>
 <li>
 Collaborate with cross-functional teams to support the introduction of new products and initiatives.
 </li>
 </ul>
</div>

Commercial Materials Manager

VLCC

<div>
 
 Skills:
 
 
 Sales, Team Management, Client Relations, Operations Management, Revenue Generation, Target Orientation,
 
 
 
 Details
 
 
 
 
 Mission Statement
 
 
 
 Drive customer excellence, business profitability (Centre Sales + Centre P&amp;L) and ensure operational efficiency and effectiveness while leading the Centre team to deliver exceptional service and achieve financial targets.
 
 
 
 Outcomes And Accountabilities
 
 
 
 <ul>
 <li>
 Achieve monthly, quarterly and yearly financial targets (revenue and profit margins) for the Centre.
 </li>
 <li>
 Maintain NPS scores above 90%.
 </li>
 <li>
 Ensure operational efficiency and adherence to SOPs.
 </li>
 <li>
 Lead and develop the Centre team to enhance performance, service delivery and service efficacy.
 </li>
 <li>
 Achieve Footfall vs Conversion targets for New Customers and Existing Customers on monthly basis.
 </li>
 <li>
 To ensure MOM SSG of minimum 15%.
 </li>
 <li>
 Ensure 100% compliance on financial parameters.
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Strong leadership, and people management skills.
 </li>
 <li>
 Effective &amp; efficient operations management skills.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Solution &amp; deliver sales as per client segmentation guidelines and individual requirement.
 </li>
 <li>
 Set and achieve Centre &amp; respective category sales, driving revenue growth and maximizing profitability.
 </li>
 <li>
 Financial acumen and ability to manage P&amp;L.
 </li>
 <li>
 Technical knowledge in beauty &amp; slimming services to level required for job. Can be trained on, if no prior.
 
 
 </li>
 </ul>
 
 Cultural Fit
 
 
 
 Alignment with VLCCs commitment to customer satisfaction, quality service, business growth, continuous improvement, while being ahead of competitors in the industry.
 
 
 
 Job Responsibilities
 
 
 
 
 Leadership and Team Management:
 
 
 
 <ul>
 <li>
 Recruit, induct, and orient new staff as per SOPs, fostering a high-performance culture.
 </li>
 <li>
 Lead and develop the Centre team to enhance performance, service delivery, and service efficacy
 
 
 </li>
 </ul>
 (inform staff about monthly promotional offers and incentive - Individual Sales, Execution and Product targets).
 
 
 <ul>
 <li>
 Monitor staff attrition and ensure target retention rates.
 </li>
 <li>
 Identify training needs of staff and ensure compliance with training SOPs to enhance team performance.
 
 
 </li>
 </ul>
 
 Sales Excellence
 
 
 
 <ul>
 <li>
 Solution and make a sale based on individual client requirements.
 </li>
 <li>
 Set and achieve centre (&amp; self) sales targets, driving revenue growth and maximizing profitability.
 </li>
 <li>
 Plan and execute sales events in coordination with Corporate.
 
 
 </li>
 </ul>
 
 Customer Excellence
 
 
 
 <ul>
 <li>
 Drive customer excellence by ensuring high standards of service and addressing client concerns proactively.
 </li>
 <li>
 Liaise with the Corporate Office for updates, technical inputs, and stock availability.
 </li>
 <li>
 Implement corporate policies and SOPs, conducting audits and reviews for compliance.
 </li>
 <li>
 Ensure compliance with zero sessions SOP and timely completion of documentation and software entries.
 </li>
 <li>
 Conduct regular client progress monitoring and organize periodic meetings to resolve issues.
 </li>
 <li>
 Handle client complaints promptly, ensuring resolution within specified timelines.
 
 
 </li>
 </ul>
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Monitor and manage administrative, operational, and technical aspects of the Centre to ensure optimal capacity utilization, individual staff productivity as per VLCC standards, and quality service delivery.
 </li>
 <li>
 Ensure staff uniforms and grooming, cleanliness, hygiene, and maintenance of the Centre, promoting a positive work environment, appliances upkeep &amp; maintenance.
 </li>
 <li>
 Optimize appointment planning and infrastructure utilization for operational efficiency,
 </li>
 <li>
 Ensure timely software entries &amp; data submission and tracking staff performance to meet targets.
 </li>
 <li>
 Lead all Compliances management for Centre.
 </li>
 <li>
 Regular monitoring of inventory for retail and consumption products and replenishment process.
 </li>
 <li>
 Monitor and ensure the timely entry of staff roaster in Zenoti.
 </li>
 <li>
 Follow the inventory management process and timely entries in Zenoti as per defined guidelines.
 </li>
 <li>
 Capture direct Walk-ins in the software as per SOP
 
 
 </li>
 </ul>
 
 Business Profitability
 
 
 
 <ul>
 <li>
 Achieve monthly, quarterly and yearly financial targets (revenue and profit margins) for the Centre.
 </li>
 <li>
 Regularly analyse financial metrics and take corrective actions to optimize profitability through cost control, resource allocation, and service efficiency.
 
 
 </li>
 </ul>
 
 Reporting Structure
 
 
 
 Reports to Cluster Head / Zonal Head.
 
 
 
 Positions Supervised
 
 
 
 Centre staff including Dieticians, Slimming Head, Physiotherapists, Slimming Therapists, Doctors, Beauty Head, Beauty Incharge, Beauty Therapists, Hair Stylists, Pedicurists, and Dermatologists.
 
 
 
 Compensation And Benefits
 
 
 
 Competitive salary with performance-based incentives, health benefits, and other perks as per company policy.
 
 
 
 Experience And Education
 
 
 
 Bachelors/ Masters degree in a relevant field (e.g., Business Administration, Healthcare Management, Nutrition) with a minimum of 5 years of experience in managing beauty clinics or similar establishments, hospitality or any other service industry.
 
 
 Please share your CV at chandni.singh@vlccgroup.com
</div>

Centre Head - VLCC

Peerless Financial Products Distribution Ltd.

<div>
 
 
 ROLE PROFILE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 BASIC INFORMATION ON THE ROLE
 
 
 
 
 
 
 Role Name / Designation
 
 
 
 
 
 Cluster Manager
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Function / Department
 
 
 
 
 
 Sales
 
 
 
 
 
 Grade/Level
 
 
 
 
 
 Manager/Sr Manager
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Reporting to
 
 
 
 
 
 Functionally
 
 
 
 
 
 Administratively
 
 
 
 
 
 
 Regional Business Manager
 
 
 
 
 
 Regional Business Manager
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Reportees
 
 
 
 
 
 BM, AMB/SE, CRO, CRM
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 PURPOSE OF THE ROLE
 
 
 
 
 
 The purpose of the role is to drive several branch teams across a cluster by designing and developing sales strategies &amp; support thereof in alignment with Company&rsquo;s overall plan, achieving operational excellence, Regulatory compliance as per statute and knowledge empowerment through training with the overall objective to achieve Revenue target of the Cluster.
 
 
 
 
 
 
 KEY RESPONSIBILITIES OF THE ROLE
 
 
 
 
 
 To ensure achievement of Revenue target branch-wise.
 
 
 
 
 To decide on product wise sales strategies and provide advice on sales promotion, vertical wise revenue budget management for a profitable result.
 
 
 
 
 To plan and implement strategy for new customer acquisition, devise customer relationship programs, etc.
 
 
 
 
 To drive and achieve cross sale target as per yearly approved plan
 
 
 
 
 To monitor and ensure Branch wise achievement of collectable renewal dues under all verticals
 
 
 
 
 To monitor Renewal persistency level and necessarily follow up to reach overall Company&rsquo;s plan
 
 
 
 
 Effective use of Principals&rsquo; Partner Portal
 
 
 
 
 Daily monitoring of branch business process and ensuring achieving TATs for distribution benchmark
 
 
 
 
 To monitor business quality to keep surrender &amp; CDR within the Company&rsquo;s plan
 
 
 
 
 Service to the customers. Area includes Customer Complaints, Policy Owners&rsquo; Service request Claims, Policy Pack Delivery, Discrepancy resolution etc
 
 
 
 
 Identify, select and arrange training of PFPDL employees posted at branches and get them licensed/ certified with IRDA / NISM and renewal of existing licenses
 
 
 
 
 Develop training programs and its materials, product sales stories, being an enabler to improve confidence and efficiency
 
 
 
 
 Conduct training needs analysis and also develop, revise/update, deliver and evaluate training and development courses. Source, liaise with and manage internal trainers and external course providers. Assist in developing and implementing talent development and management initiatives.
 
 
 
 
 Maintain up-to-date knowledge of new regulations, market practices relevant to products, update knowledge with the assistance of Principals and disseminate any new requirements appropriately.
 
 
 
 
 To implement different H.O. directives/ initiatives at branches across the cluster.
 
 
 
 
 To maintain relationship with Principal and ensure required / agreed support to branches.
 
 
 
 
 Increasing effectiveness of sales team
 
 
 
 
 To maintain business hygiene at branches
 
 
 
 
 Assessment of finding gaps in regard to training and take corrective action
 
 
 
 
 Practice adult learning methodology
 
 
 
 
 
 
 
 
 KEY PERFORMANCE INDICATORS
 
 
 
 
 Budgetary achievement in revenue generated from LI, GI, HI &amp; MF (vertical wise)
 
 
 
 Renewal target under all verticals &amp; 13 months renewal persistency.
 
 
 
 Achievement of business drivers as per overall plan of the Company
 
 
 
 # New Customer Generation # Retention % of existing customers # Achievement of Cross Sale Plan
 
 
 
 Regulatory &amp; internal compliance with adherence to Code of Conduct
 
 
 
 Achievement of various TATs for distribution benchmark
 
 
 
 Ensure the defined quantified norms to monitor and review training productivity enhancement of participants post training is adhered to.
 
 
 
 Effective and efficient usage of the training management system for management of timelines, cost and productivity of the trainers and training programs.
 
 
 
 Support in activities to ensure training planning, execution and review is done to achieve higher standard through various measures.
 
 
 
 
 
 
 
 MISCELLANEOUS ACTIVITIES
 
 
 
 
 To explore, analyze and identify new positioning activities.
 
 
 
 To finalize product packaging and launch strategy in consultation with superiors.
 
 
 
 To develop strategies for sales team training in consultation with all concerned
 
 
 
 
 KEY INTERACTION
 
 
 
 
 
 Internal
 
 
 
 
 
 Nature or purpose of interaction
 
 
 
 
 Head of Sales
 
 
 
 To seek information on and discuss product viability and budgeting
 
 
 
 Head &ndash; IT
 
 
 
 To seek information on MIS related requirements
 
 
 
 Head - Customer Service &amp; PO
 
 
 
 To discuss matters relating to Operations, Customer Service &amp; Regulatory Compliance
 
 
 
 Head &ndash; LD &amp; SD
 
 
 
 Budgeting and cost management, training management, MIS Support, Content support.
 
 
 
 Other HODs
 
 
 
 To discuss matters related to their departments.
 
 
 
 RBM, BMs and branch team
 
 
 
 To ensure and review business planning and budgeting.
 
 
 
 
 External
 
 
 
 
 
 Nature or purpose of interaction
 
 
 
 
 External Vendor
 
 
 
 To organize events and marketing campaigns and promotional activities.
 
 
 
 Principals
 
 
 
 To discuss promotional activities and other related matter
 
 
 
 
 KNOWLEDGE AND SKILLS
 
 
 
 
 Should possess excellent communication and inter-personal skill.
 
 
 
 Computer savvy
 
 
 
 Should have the capacity to lead a team in a Cluster.
 
 
 
 Financial product hands-on selling background
 
 
 
 
 CAPABILITIES REQUIRED FOR THE ROLE
 
 
 
 
 Customer Orientation
 
 
 
 Teamwork and collaboration
 
 
 
 Business Perspective
 
 
 
 Achievement Orientation
 
 
 
 Capability Development
 
 
 
 Adaptability to change
 
 
 
 Process effectiveness
 
 
 
 Problem solving
 
 
 
 Communication
 
 
 
 
 
</div>

CLUSTER MANAGER

Tanla Platforms Limited

<div>
 
 
 About the Role:
 
 
 
 Tanla platforms is a publicly listed industry leader in the markets it operates in and is at an exciting juncture in its history with some very innovative upcoming solution launches. Come be a part of and influence this pivotal point in the growth journey of Tanla. To build on our long standing reputation of deep embedded customer relationships, we are building a dedicated Customer Success organization to reinforce the commitment and serve as the tip of spear for our customer engagement.
 
 
 
 
 
 As
 
 Head of Customer Operations
 
 , you will be the operational backbone of our customer success function, enabling strategic account teams to deliver business impact at scale. You will design and manage the core infrastructure, analytics, and processes that support a high-touch enterprise CSM model&mdash;including executive business reviews (EBRs), customer health metrics, playbooks, Analytics and reporting.
 
 
 
 
 
 This role is ideal for an operations leader who thrives at the intersection of strategy, data, systems, and execution&mdash;and who is motivated by helping a customer-first organization scale with clarity and purpose. This role will report to our Chief Customer Officer (CCO). You&rsquo;ll work closely with senior stakeholders within both the customer and internal ecosystem&mdash;across product, marketing, and support&mdash;to align our solutions with the evolving priorities of our clients.
 
 
 With a small number of high-value customers,
 
 every touchpoint counts
 
 . The Head of Customer Success Operations ensures that every CSM is empowered to act strategically, every decision is backed by insight, and every customer engagement drives value&mdash;for them and for us.
 
 
 
 
 
 
 What You&rsquo;ll be Responsible for?
 
 
 
 
 Business Intelligence (BI), Reporting and Metrics
 
 
 <ul>
 <li>
 Define and manage a
 
 central source of truth for Customer Success metrics
 
 , including adoption, health scores, NPS, and expansion opportunities.
 </li>
 <li>
 Partner with Product and Finance to align customer success data with company-level reporting.
 </li>
 <li>
 Build dashboards and visualizations that provide actionable insights for CSMs, leadership, and executive reviews.
 </li>
 </ul>
 
 
 Strategic Support for CSMs
 
 
 <ul>
 <li>
 Create and maintain standardized frameworks for
 
 Executive Business Reviews (EBRs)
 
 &mdash;templates, insights, and benchmarks tailored to strategic accounts.
 </li>
 <li>
 Equip CSMs with tools, best practices, and customer intelligence to drive business impact conversations.
 </li>
 <li>
 Drive operational support for account planning, success plans, and success KPIs.
 </li>
 </ul>
 
 
 Operational Infrastructure
 
 
 <ul>
 <li>
 Launch and optimize key CS tools and platforms ensuring workflows, data integrity, and usability.
 </li>
 <li>
 Standardize key CS processes across the customer lifecycle: onboarding, QBRs, renewals, escalations, risk mitigation.
 </li>
 <li>
 Implement scalable programs to support consistent delivery across all strategic accounts.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Project manage key cross-functional initiatives on behalf of CCO driving a high level of operating rigor.
 </li>
 <li>
 Act as the operational bridge between CS, Product, Marketing, and Finance.
 </li>
 <li>
 Partner with Product and Engineering to close the loop on feature usage, feedback, and roadmap alignment.
 </li>
 <li>
 Work with Marketing and Enablement to develop customer-facing and internal enablement assets
 </li>
 </ul>
 
 
 Team Leadership &amp; Development
 
 
 <ul>
 <li>
 Build, lead, and mentor a small team of Customer Success Operations analysts and program managers.
 </li>
 <li>
 Set priorities, manage capacity, and develop talent in a fast-moving, high-impact environment.
 </li>
 <li>
 Foster a culture of ownership, rigor, and continuous improvement within the CS Ops team.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;d have?
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 10+ years in customer success operations, sales operations, business operations, or similar analytical/strategic role in a B2B SaaS, Product or Services company.
 </li>
 <li>
 Experience supporting enterprise customer success teams or strategic account functions.
 </li>
 <li>
 Deep familiarity with customer lifecycle metrics and tools.
 </li>
 <li>
 Proven expertise and building and scaling analytical backbone for measuring customer and product performance.
 </li>
 </ul>
 
 
 Mindset &amp; Skills
 
 
 <ul>
 <li>
 
 Metrics- and process-oriented thinker
 
 with a strong bias toward operational excellence.
 </li>
 <li>
 Strong analytical, presentation, and storytelling skills&mdash;able to turn raw data into strategic insight.
 </li>
 <li>
 Proactive, systems thinker who thrives in a dynamic, cross-functional environment.
 </li>
 <li>
 Able to support and challenge senior stakeholders with data-backed insights.
 </li>
 </ul>
 
 
 Why join us?
 
 
 <ul>
 <li>
 
 Impactful Work
 
 : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry.
 </li>
 <li>
 
 Tremendous Growth Opportunities
 
 : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.
 </li>
 <li>
 
 Innovative Environment:
 
 Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated.
 </li>
 </ul>
 
 
 
 
 Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 
 
 www.tanla.com
 
 
</div>

Head - Customer Operations

Life Educare Pvt. Ltd. - India's Leading School Consulting & Management Company

<div>
 
 Skills:
 
 
 Preparatory Stage Educator, Primary Head, Center Primary Head, Lesson Planning, Teacher's Training, Curriculum Development,
 
 
 
 Job Title:
 
 Primary Head CBSE School
 
 
 
 Location:
 
 Banjara Hills, Hyderabad
 
 
 
 Job Description
 
 
 
 We are looking for an experienced
 
 Primary Head
 
 to lead the academic and administrative functions of the Primary Section. The ideal candidate should have strong leadership, communication, and curriculum management skills with prior experience in CBSE schools.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum 810 years of teaching experience, with at least 35 years in a leadership/coordinator role
 </li>
 <li>
 Strong understanding of CBSE curriculum and best practices
 </li>
 <li>
 Excellent communication and people management skills
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage the Primary Section
 </li>
 <li>
 Ensure effective curriculum planning and implementation
 </li>
 <li>
 Mentor and guide teachers for academic excellence
 </li>
 <li>
 Maintain discipline and foster a positive learning environment
 
 
 </li>
 </ul>
 
 Salary:
 
 Competitive, based on experience
</div>

Primary Head – CBSE School, Hyderabad

Bondada Group

<div>
 
 Position:
 
 Circle Operations Head
 
 
 
 Segment:
 
 Telecom
 
 
 
 Location:
 
 Hyderabad, Telangana
 
 
 
 Experience:
 
 10 to 17 Year
 
 
 
 Qualification:
 
 B.E/B.Tech &ndash; ECE/EEE/Mech.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Strategic Planning and Execution:
 
 
 </li>
 </ul>
 Developing and implementing strategies to achieve the circle's business objectives, including sales targets, market share, and customer satisfaction.
 
 
 <ul>
 <li>
 Operational Efficiency:
 
 
 </li>
 </ul>
 Ensuring smooth and efficient day-to-day operations across all departments within the circle, including network management, customer service, and sales.
 
 
 <ul>
 <li>
 Revenue and Target Achievement:
 
 
 </li>
 </ul>
 Meeting or exceeding revenue targets, sales quotas, and other key performance indicators (KPIs) for the circle.
 
 
 <ul>
 <li>
 Team Management and Development:
 
 
 </li>
 </ul>
 Leading and managing teams of employees, including recruitment, training, performance management, and motivation.
 
 
 <ul>
 <li>
 Budget Management:
 
 
 </li>
 </ul>
 Planning and managing the circle's budget, ensuring cost-effectiveness and efficient resource allocation.
 
 
 <ul>
 <li>
 Stakeholder Management:
 
 
 </li>
 </ul>
 Building and maintaining strong relationships with internal stakeholders, external partners, and regulatory bodies.
 
 
 <ul>
 <li>
 Market Analysis and Strategy:
 
 
 </li>
 </ul>
 Analyzing market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement.
 
 
 <ul>
 <li>
 Compliance and Risk Management:
 
 
 </li>
 </ul>
 Ensuring compliance with relevant regulations and internal policies, as well as managing operational risks.
 
 
 <ul>
 <li>
 Performance Monitoring and Reporting:
 
 
 </li>
 </ul>
 Tracking and reporting on key performance indicators (KPIs), providing regular updates to senior management, and identifying areas for improvement.
 
 
 <ul>
 <li>
 Innovation and Process Improvement:
 
 
 </li>
 </ul>
 Identifying and implementing process improvements to streamline operations, reduce costs, and enhance service quality.
 
 
 
 Required Skills And Qualifications
 
 
 
 <ul>
 <li>
 Leadership and Management: Strong leadership, team management, and interpersonal skills.
 </li>
 <li>
 Strategic Thinking: Ability to develop and implement strategic plans.
 </li>
 <li>
 Analytical Skills: Strong analytical and problem-solving skills.
 </li>
 <li>
 Communication Skills: Excellent written and verbal communication skills.
 </li>
 <li>
 Technical Knowledge: Understanding of telecom technologies, network infrastructure, and related systems.
 </li>
 </ul>
</div>

Circle Operations Head - Telecom

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