sales support engineer

Lucy Group Ltd

<div>
 
 Job Purpose
 
 
 
 The primary purpose of the Sales Support Engineer role is to support the sales team by providing technical expertise and assistance throughout the sales process. This includes understanding and addressing customer needs , preparing technical proposals , and ensuring the effective presentation and demonstration of the company&rsquo;s products and services . By leveraging technical knowledge and interpersonal skills , the Sales Support Engineer helps to bridge the gap between customer requirements and the company&rsquo;s offerings , ultimately contributing to customer satisfaction and the achievement of sales targets (KSA customers , and other countries under LSA) .
 
 
 Job Context
 
 
 The role will be based in Saudi. To undertake any other duties and responsibilities as required / instructed in order to maintain and / or improve the efficiency, quality and service provided by LSA management team and by the Sales Department.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Meet Sales Targets for the LE business.
 </li>
 <li>
 Data Collection and Analysis: Collate and analyze data using preset tools, methods, and formats. Involves working independently.
 </li>
 <li>
 Advanced and Predictive Analytics: Support interpretation of advanced and predictive analytics data, using specialized software tools and functionalities.
 </li>
 <li>
 Insights and Reporting: Contribute to the preparation of various data and analytics reports.
 </li>
 <li>
 Business Performance Metrics: Develop and monitor standard business performance metrics within the organization's established systems to deliver required insights for decision making.
 </li>
 <li>
 Customer Relationship Management (CRM) Data: Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
 </li>
 <li>
 Circulate the forms for issuing new customer codes and credit notes.
 </li>
 <li>
 Circulate and update Monthly Sales Forecast
 </li>
 <li>
 Update Yearly Sales Budget and Medium Term Plan
 </li>
 <li>
 Assists / supports all sales team members for all day to day sales activities
 </li>
 <li>
 Assists / Coordinates with Tendering Engineer for preparation of tender / prequalification documents for utilities &amp; Technical Submittals when required.
 </li>
 <li>
 Document filing as per ISO standards
 </li>
 <li>
 Handing over Sales Orders including all required documentation to contracts
 </li>
 <li>
 Issue inspection calls to customers in coordination with the sales team
 </li>
 <li>
 Follow up for inspection whenever required
 </li>
 <li>
 Distribute the inspection MOMs to customers and internally
 </li>
 <li>
 Supporting the marketing manager with the delivery of global and local marketing campaigns
 </li>
 <li>
 Assists Marketing Manager for Exhibit participation
 </li>
 <li>
 Liaise with the Global Marketing Team to ensure timely response to their queries.
 
 
 </li>
 </ul>
 Minimum Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree Electrical or Mechanical Engineering
 
 
 </li>
 </ul>
 Job-Specific Skills
 
 
 <ul>
 <li>
 Good skills in Microsoft Outlook, Word &amp; Excel
 </li>
 <li>
 Strategic Sales and Business Development
 </li>
 <li>
 Customer Management and Operations
 </li>
 <li>
 Meticulous with tenders and quotes
 </li>
 <li>
 Develop and maintain effective relationships with key internal and external stakeholders
 </li>
 <li>
 Good Command in English &amp; Arabic language
 </li>
 <li>
 Strong Entrepreneurial Skills, Focus on Delivery, Team and Business Development, Structured Thinking
 </li>
 </ul>
</div>

Sales support Engineer

Lucy Electric

<div>Job Purpose
The primary purpose of the Sales Support Engineer role is to support the sales team by providing technical expertise and assistance throughout the sales process. This includes understanding and addressing customer needs , preparing technical proposals , and ensuring the effective presentation and demonstration of the company&rsquo;s products and services . By leveraging technical knowledge and interpersonal skills , the Sales Support Engineer helps to bridge the gap between customer requirements and the company&rsquo;s offerings , ultimately contributing to customer satisfaction and the achievement of sales targets (KSA customers , and other countries under LSA) .
Job Context
The role will be based in Saudi. To undertake any other duties and responsibilities as required / instructed in order to maintain and / or improve the efficiency, quality and service provided by LSA management team and by the Sales Department.
Responsibilities<ul><li>
Meet Sales Targets for the LE business.</li><li>
Data Collection and Analysis: Collate and analyze data using preset tools, methods, and formats. Involves working independently.</li><li>
Advanced and Predictive Analytics: Support interpretation of advanced and predictive analytics data, using specialized software tools and functionalities.</li><li>
Insights and Reporting: Contribute to the preparation of various data and analytics reports.</li><li>
Business Performance Metrics: Develop and monitor standard business performance metrics within the organization's established systems to deliver required insights for decision making.</li><li>
Customer Relationship Management (CRM) Data: Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.</li><li>
Circulate the forms for issuing new customer codes and credit notes.</li><li>
Circulate and update Monthly Sales Forecast</li><li>
Update Yearly Sales Budget and Medium Term Plan</li><li>
Assists / supports all sales team members for all day to day sales activities</li><li>
Assists / Coordinates with Tendering Engineer for preparation of tender / prequalification documents for utilities &amp; Technical Submittals when required.</li><li>
Document filing as per ISO standards</li><li>
Handing over Sales Orders including all required documentation to contracts</li><li>
Issue inspection calls to customers in coordination with the sales team</li><li>
Follow up for inspection whenever required</li><li>
Distribute the inspection MOMs to customers and internally</li><li>
Supporting the marketing manager with the delivery of global and local marketing campaigns</li><li>
Assists Marketing Manager for Exhibit participation</li><li>
Liaise with the Global Marketing Team to ensure timely response to their queries.</li></ul> 
Minimum Qualification<ul><li>
Bachelor&rsquo;s Degree Electrical or Mechanical Engineering</li></ul> 
Job-Specific Skills<ul><li>
Good skills in Microsoft Outlook, Word &amp; Excel</li><li>
Strategic Sales and Business Development</li><li>
Customer Management and Operations</li><li>
Meticulous with tenders and quotes</li><li>
Develop and maintain effective relationships with key internal and external stakeholders</li><li>
Good Command in English &amp; Arabic language</li><li>
Strong Entrepreneurial Skills, Focus on Delivery, Team and Business Development, Structured Thinking</li></ul>

Responsibilities: 
1) Data Collection and Analysis: Collate and analyze data using preset tools, methods, and formats. Involves working independently. 
2) Advanced and Predictive Analytics: Support interpretation of advanced and predictive analytics data, using specialized software tools and functionalities. 
3) Insights and Reporting: Contribute to the preparation of various data and analytics reports. 
4) Information and Business Advice: Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring issues to others where necessary for interpretation of policy. 
5) Business Performance Metrics: Develop and monitor standard business performance metrics within the organization's established systems to deliver required insights for decision making. 
6) Sales: Deliver mostly routine sales support services. 
7) Customer Relationship Management (CRM) Data: Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities. 
8) Incentive Program Design: Support the design and delivery of employee incentive programs; provide relevant financial, operational, and business performance analyses; investigate and analyze external practices. 
9) Operational Compliance: Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure. 
10) Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. 
 
Educational Requirements: Bachelor's Degree or Equivalent Level 
 
General Experience Requirement: Sound experience and understanding of straightforward procedures or systems (7 to 12 months) 
 
Managerial Experience Requirement: Very limited (0 to 3 months)
Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications.</div>

AMT Electric Private Limited

Job Description - Trainee Sales Support EngineerDepartment: Sales Support / CommercialLocation: IslamabadProgram: VOLTEDGE Traineeship Program (2 Years)Role OverviewAn office-based role for engineering graduates who excel in coordination, documentation, and technical support. You will support the front-line sales team by preparing quotations, BOQs, product selections, and order follow-ups.Key Responsibilities<ul><li>Prepare quotations, BOQs, technical comparisons &amp; costing sheets.</li><li>Assist the sales team in technical and commercial documentation.</li><li>Coordinate with warehouse, procurement &amp; finance for order execution.</li><li>Manage daily reports, CRM entries, and customer coordination.</li><li>Respond to client queries and support timely dispatches.</li><li>Maintain accuracy in all sales documentation and records.</li></ul>Requirements<ul><li>BE/BSc Electrical Engineering</li><li>Good documentation and MS Office skills</li><li>Strong coordination and follow-up habits</li><li>Interest in commercial/office-based roles</li><li>Fresh graduates encouraged to apply</li></ul>What We Offer<ul><li>2-year structured commercial training</li><li>Hands-on exposure to sales operations</li><li>Competitive salary + benefits + EOBI</li><li>Growth into Sales Support / Commercial roles</li></ul>Work Location: In person

Trainee Sales Support Engineer

<div><div><div><ul><li>Provides qualified technical sales support to sales team for marketing and sales activities, and to Operations for technical support as required.</li><li>
Interact with customers and sales representatives to gain firsthand familiarity of customer needs plus product applications.</li><li>
Evaluate customer support issues as well as maintain top level positive perception by customers pertinent to organization support structure.</li><li>
Prepare technical samples, designs along with presentations to provide supportive technical data as per customer needs.</li><li>
Participate in sales support related conferences, trade shows, workshops plus meetings to update on current information plus developments in industry.</li><li>
Conduct facility performance audits across crude oil, gas, water, and sand management systems to identify bottlenecks, inefficiencies, and optimization opportunities.</li><li>
Collaborate with cross-functional teams (engineering, operations, and digital solutions) to design cost-effective optimization roadmaps that enhance production efficiency, equipment reliability, and product quality.</li><li>
Support technical sales activities by preparing customized proposals, technical clarifications, and solution strategies aligned with client needs and industry standards.</li></ul><div><div> 
<ul><li>
Process engineer, chemical engineer (Minimum Bachelor of Science (B.S.) &ndash; Chemical/Process Engineering), who has experience working in operations and maintenance of refineries, O&amp;G plants.</li><li>
Has experience with produced water treatment, crude desalting, and gas dehydration.</li><li>
Minimum 10-15 years of experience</li><li>
Proficient English communication and report writing skills.</li><li>
Willing to travel nationally and internationally to visit the Client&rsquo;s sites, facilities as per work requirements.</li></ul></div></div> 

<div><div>
</div></div></div></div><div><div><div><div>Benefits
</div></div></div></div><div><div><div><div>International Opportunities
<div>Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
</div></div></div><div><div>Insurance
<div>Health, vision, and dental insurance for you and your dependents available from day one.
</div></div></div><div><div>Learning Opportunities
<div>Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
</div></div></div><div><div>Diverse and
Inclusive
<div>Our exceptional and diverse people are the pulse and spirit of who we are. Every day, you will enrich your knowledge in an environment where differences in thought, creativity and experiences are embraced.
</div></div></div></div></div><div><div><div><div>About Us
We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.
Global in outlook, local in practice &ndash; and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally. 
SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.

We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact accommodationhotline@slb.com to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

SLB is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.</div></div></div></div></div>

PS Technical Sales Support Engineer

GRADE

Job Description: Service Sales Support EngineerSalary : 8000 to 9000SAR per monthLocation RiyadhYour tasksIndustrial Refrigeration contractor or Service Sales Support Engineer will dedicate himself to the best of his ability to improve the profitability of the Company and its affiliates. The Service Sales Support Engineer will be reporting technically to the Service Manager and administratively to the Country General ManagerHas commercial responsibility for (sales) relations in the region. Should actively manage, maintain relations, and develop new relations (sales acquisition).Translates a customer request into a quotation.Costing and selecting the suitable equipment.Prepares quotations including technical specifications.Negotiation and finalization of the quotations with the clients.Coordinating all activities together with the Department Head and other departments of the company.After receipt of orders: prepares order confirmations, purchase orders and follows up till shipment of the material.Sales support to branch offices and distributors in the region.Tender evaluation, preliminary costing, preparation of specifications and offers.Consults customers, suppliers and subcontractors.Consults service engineers, project managers and project/sales engineers.Your profileBachelor Degree in Mechanical (Industrial Refrigeration Engineering is an advantage)Minimum 5 years of ammonia refrigeration related experience in sales or serviceProficient in MS Office applicationsCustomer / Sales orientedGood in communication, self-presentation and negotiation skillsFluent in English both written and verbal. Arabic speaker is an advantage.Job Type: Full-timePay: ﷼8,000.00 - ﷼9,000.00 per monthLocation:<ul><li>Riyadh (Required)</li></ul>

Service Sales Support Engineer (Industrial Refrigeration)

Amber and Waseem General Trading L.L.C

We Are Hiring: Aftersales Support EngineerIf you are a motivated Electrical/Electronic Engineer looking to build a strong career in technical support and aftersales operations, we invite you to join our dynamic team in Dubai.ALL Nationalities can applyMust have 2 to 5 years of experience in similar field.Role Overview:As an Aftersales Support Engineer, you will play a key role in ensuring seamless installation, commissioning, and post-installation support of our products. You will work closely with clients and internal teams to deliver technical excellence while maintaining high service standards and customer satisfaction.Key Responsibilities:<ul><li>Provide on-site and remote technical support during installation and commissioning</li><li>Diagnose, troubleshoot, and repair module-related issues efficiently</li><li>Deliver post-installation technical assistance and customer support</li><li>Prepare service reports and maintain proper documentation</li><li>Coordinate with internal teams to ensure timely issue resolution</li><li>Contribute to the continuous improvement of aftersales processes</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s Degree (BS) in Electrical or Electronic Engineering</li><li>Experience in aftersales or technical support is preferred</li><li>Strong troubleshooting and analytical skills</li><li>Basic proficiency in MS Excel or other reporting tools</li><li>Willingness to work day or night shifts if required</li><li>Flexible, adaptable, and willing to take on additional responsibilities</li></ul>What We Offer:We value our employees and provide a supportive working environment along with:<ul><li>Free Accommodation</li><li>Transportation</li><li>Visa</li><li>Medical Insurance</li><li>Lunch Provided</li><li>2 Days Off (Saturday &amp; Sunday)</li><li>Overtime Pay</li></ul>Salary:AED 3,000 &ndash; 4,500 (Based on experience and qualifications)Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,500.00 per monthApplication Question(s):<ul><li>Do you have Bachelor degree in Electrical &amp; Electronics Engineering?</li><li>How many years of experience do you have as a technical support or after sales support engineer?</li><li>Are you available in UAE to come for the in-person interview?</li><li>Within how many days you can join?</li></ul>

After Sales Support Engineer (Electrical & Electronics Engineer) ALL Nationalities can apply

Don Construction Products (DCP)

<div>
 
 
 
 Job Title:
 
 
 
 Sales Engineer
 
 
 
 
 
 Location:
 
 
 
 Riyadh, Saudi Arabia
 
 
 
 
 
 Department:
 
 
 
 Sales
 
 
 
 
 
 
 
 
 
 
 About Us
 
 
 
 DCP is a multi-national company with operations in over 20 countries, and over 90 years of experience serving the construction industry with innovative products and solutions. The company specializes in developing, manufacturing, and marketing innovative construction materials and offers one of the most extensive product ranges on the market.
 
 
 
 
 
 
 
 Position Overview
 
 
 
 
 We are seeking a Sales Engineer to join our team in Saudi Arabia. This full-time, on-site role involves promoting and selling DCP&rsquo;s products, providing technical support, and ensuring customer satisfaction. The Sales Engineer will engage with clients, deliver product presentations, and collaborate with internal teams to meet sales targets.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Identify and develop new clients and business opportunities.
 </li>
 <li>
 Build and maintain strong, long-term relationships with existing customers.
 </li>
 <li>
 Prepare, submit, and follow up on price quotations and commercial offers.
 </li>
 <li>
 Provide pre-sales technical support, product training, and post-sales assistance.
 </li>
 <li>
 Deliver regular reports and updates to the General Sales Manager.
 </li>
 <li>
 Achieve assigned sales targets and KPIs.
 </li>
 <li>
 Manage payment follow-up and support the collection process.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Civil Engineering or a related field.
 </li>
 <li>
 Fresh graduates or up to 2 years of relevant experience.
 </li>
 <li>
 Strong communication, negotiation, and customer service skills.
 </li>
 <li>
 Problem-solving and organizational abilities.
 </li>
 <li>
 Knowledge of construction chemicals and building materials is a plus.
 </li>
 <li>
 Ability to work independently and travel as required.
 </li>
 <li>
 Very good command of English, both written and spoken
 </li>
 <li>
 Valid driver&rsquo;s license
 </li>
 </ul>
 
 
</div>

Sales Engineer

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Sales support Engineer

Sales support Engineer

Trainee Sales Support Engineer

PS Technical Sales Support Engineer

Service Sales Support Engineer (Industrial Refrigeration)

After Sales Support Engineer (Electrical & Electronics Engineer) ALL Nationalities can apply

Sales Engineer