sales support engineer

Lucy Electric

<div>Job Purpose
The primary purpose of the Sales Support Engineer role is to support the sales team by providing technical expertise and assistance throughout the sales process. This includes understanding and addressing customer needs , preparing technical proposals , and ensuring the effective presentation and demonstration of the company&rsquo;s products and services . By leveraging technical knowledge and interpersonal skills , the Sales Support Engineer helps to bridge the gap between customer requirements and the company&rsquo;s offerings , ultimately contributing to customer satisfaction and the achievement of sales targets (KSA customers , and other countries under LSA) .
Job Context
The role will be based in Saudi. To undertake any other duties and responsibilities as required / instructed in order to maintain and / or improve the efficiency, quality and service provided by LSA management team and by the Sales Department.
Responsibilities<ul><li>
Meet Sales Targets for the LE business.</li><li>
Data Collection and Analysis: Collate and analyze data using preset tools, methods, and formats. Involves working independently.</li><li>
Advanced and Predictive Analytics: Support interpretation of advanced and predictive analytics data, using specialized software tools and functionalities.</li><li>
Insights and Reporting: Contribute to the preparation of various data and analytics reports.</li><li>
Business Performance Metrics: Develop and monitor standard business performance metrics within the organization's established systems to deliver required insights for decision making.</li><li>
Customer Relationship Management (CRM) Data: Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.</li><li>
Circulate the forms for issuing new customer codes and credit notes.</li><li>
Circulate and update Monthly Sales Forecast</li><li>
Update Yearly Sales Budget and Medium Term Plan</li><li>
Assists / supports all sales team members for all day to day sales activities</li><li>
Assists / Coordinates with Tendering Engineer for preparation of tender / prequalification documents for utilities &amp; Technical Submittals when required.</li><li>
Document filing as per ISO standards</li><li>
Handing over Sales Orders including all required documentation to contracts</li><li>
Issue inspection calls to customers in coordination with the sales team</li><li>
Follow up for inspection whenever required</li><li>
Distribute the inspection MOMs to customers and internally</li><li>
Supporting the marketing manager with the delivery of global and local marketing campaigns</li><li>
Assists Marketing Manager for Exhibit participation</li><li>
Liaise with the Global Marketing Team to ensure timely response to their queries.</li></ul> 
Minimum Qualification<ul><li>
Bachelor&rsquo;s Degree Electrical or Mechanical Engineering</li></ul> 
Job-Specific Skills<ul><li>
Good skills in Microsoft Outlook, Word &amp; Excel</li><li>
Strategic Sales and Business Development</li><li>
Customer Management and Operations</li><li>
Meticulous with tenders and quotes</li><li>
Develop and maintain effective relationships with key internal and external stakeholders</li><li>
Good Command in English &amp; Arabic language</li><li>
Strong Entrepreneurial Skills, Focus on Delivery, Team and Business Development, Structured Thinking</li></ul>

Responsibilities: 
1) Data Collection and Analysis: Collate and analyze data using preset tools, methods, and formats. Involves working independently. 
2) Advanced and Predictive Analytics: Support interpretation of advanced and predictive analytics data, using specialized software tools and functionalities. 
3) Insights and Reporting: Contribute to the preparation of various data and analytics reports. 
4) Information and Business Advice: Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring issues to others where necessary for interpretation of policy. 
5) Business Performance Metrics: Develop and monitor standard business performance metrics within the organization's established systems to deliver required insights for decision making. 
6) Sales: Deliver mostly routine sales support services. 
7) Customer Relationship Management (CRM) Data: Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities. 
8) Incentive Program Design: Support the design and delivery of employee incentive programs; provide relevant financial, operational, and business performance analyses; investigate and analyze external practices. 
9) Operational Compliance: Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure. 
10) Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. 
 
Educational Requirements: Bachelor's Degree or Equivalent Level 
 
General Experience Requirement: Sound experience and understanding of straightforward procedures or systems (7 to 12 months) 
 
Managerial Experience Requirement: Very limited (0 to 3 months)
Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications.</div>

Sales support Engineer

Mena Water FZC

<div><div>We are seeking a proactive Sales Support Engineer with basic knowledge of water and wastewater treatment systems to support our sales team. The candidate should have experience handling tender compilation, reviewing technical documents, and reading drawings, including AutoCAD drawings. Familiarity with RO, UF, and ETP systems is required. 
 
Key Responsibilities:</div><ul><li>
Support the sales team by preparing and compiling technical and commercial tender documents.</li><li>
Review client specifications, requirements, and technical documents to ensure accurate proposals.</li><li>
Read and interpret technical drawings, including AutoCAD drawings, process flow diagrams, and equipment layouts.</li><li>
Assist in preparing BOQs, datasheets, and technical documentation for sales proposals.</li><li>
Maintain organized records of proposals, tenders, and project documentation.</li><li>
Take regular follow-ups from clients for submitted offers to ensure timely response and updates.</li></ul><div>
</div><div>
Required Skills &amp; Qualifications:</div><ul><li>
Bachelor&rsquo;s degree in mechanical, Chemical, Environmental Engineering, or related field.</li><li>
1&ndash;2 years of experience in water and wastewater treatment projects, preferably in a sales support or tender handling role.</li><li>
Basic knowledge of RO (Reverse Osmosis), UF (Ultrafiltration), ETP (Effluent Treatment Plant), and water treatment processes.</li><li>
Experience handling tender compilation, technical document review, and proposal preparation.</li><li>
Ability to read and understand technical drawings, including AutoCAD drawings.</li><li>
Strong communication and coordination skills to work with clients and internal teams.</li><li>
Proficiency in MS Office (Word, Excel, PowerPoint).</li><li>
Organized, proactive, and detail oriented.</li></ul><div>
</div><div>
Preferred Skills:</div><ul><li>
Prior experience in sales support for water/wastewater treatment projects.</li><li>
Knowledge of process flow diagrams, equipment specifications, and tendering process.</li></ul><div> 

Salary Budget: AED 4,000 &ndash; 5,000 per month.</div></div>

Sales Support Engineer (Water & Wastewater Treatment - Industrial Projects)

MENA WATER

<div><div><div><div>Ref No: HR/MW/0120/2026 
</div><div>Job Title 
</div><div>Sales Support Engineer (Water &amp; Wastewater Treatment &ndash; Industrial Projects) 
</div></div> 
<div><div>Location : Sharjah &ndash; UAE 
</div><div>Close date 
</div><div>30/04/2026 
</div></div> 
<div><div><div><div>Qualification:</div></div>
<ul><li>Bachelor&rsquo;s degree in mechanical, Chemical, Environmental Engineering, or related field.
</li><li>1&ndash;2 years of experience in water and wastewater treatment projects, preferably in a sales support or tender handling role.
</li><li>Basic knowledge of RO (Reverse Osmosis), UF (Ultrafiltration), ETP (Effluent Treatment Plant), and water treatment processes.
</li><li>Experience handling tender compilation, technical document review, and proposal preparation. 
</li></ul></div></div> 
<div><div><div><div>Skills:</div></div>
<ul><li>Prior experience in sales support for water/wastewater treatment projects.
</li><li>Knowledge of process flow diagrams, equipment specifications, and tendering process.
</li><li>Ability to read and understand technical drawings, including AutoCAD drawings.
</li><li>Strong communication and coordination skills to work with clients and internal teams.
</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).
</li><li>Organized, proactive, and detail oriented. 
</li></ul></div></div> 
<div><div><div><div>Essential Duties And Responsibilities:</div></div>
<ul><li>Support the sales team in technical offers and submittals based on given SOWs, and PFD, and documentation .
</li><li>Prepare technical offers and submittals.
</li><li>Read and interpret technical drawings, including AutoCAD drawings, process flow diagrams, and equipment layouts.
</li><li>Assist in preparing BOQs, datasheets, and technical documentation for sales proposals.
</li><li>Maintain organized records of proposals, tenders, and project documentation.
</li><li>Take regular follow-ups from clients for submitted offers to ensure timely response and updates. 
</li></ul></div></div> 
<div><div>Contact email:
cv@mena-water.com</div></div></div></div>

Sales Support Engineer (Water & Wastewater Treatment – Industrial Projects)

MIDDLE EAST SPECIALIZED CABLES

Job SummaryWe are seeking a motivated and technically skilled Sales Engineer to drive sales growth by providing technical expertise and solutions to customers. The Sales Engineer will work closely with the sales team and clients to understand technical requirements, present products or services, and deliver customized solutions that meet customer needs.Key Responsibilities<ul><li>Identify and develop new business opportunities within assigned markets and industries.</li><li>Provide technical support and product demonstrations to prospective and existing clients.</li><li>Understand customer requirements and recommend suitable products or solutions.</li><li>Prepare technical proposals, quotations, and tender documents.</li><li>Collaborate with engineering, production, and operations teams to ensure project feasibility.</li><li>Conduct site visits and technical presentations to customers.</li><li>Negotiate contracts and close sales deals while maintaining profitability targets.</li><li>Maintain strong relationships with clients and provide after-sales technical support.</li><li>Monitor market trends, competitor activities, and industry developments.</li><li>Maintain accurate sales reports and forecasts.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Engineering (Mechanical / Electrical / Industrial or related field).</li><li>Proven experience in technical sales or sales engineering.</li><li>Strong technical knowledge of products and industry standards.</li><li>Excellent communication, presentation, and negotiation skills.</li><li>Ability to understand complex technical concepts and explain them to clients.</li><li>Proficiency in CRM systems and Microsoft Office.</li><li>Valid driving license is preferred.</li></ul>Experience<ul><li>5&ndash;10 years of experience in technical sales or engineering sales.</li></ul>Key Skills<ul><li>Technical sales</li><li>Client relationship management</li><li>Proposal preparation</li><li>Product presentation</li><li>Negotiation and closing deals</li><li>Problem solving and analytical skills</li></ul>Job Type: Full-timePay: From AED7,000.00 per month

Sales Engineer

Intrado

<div>About Us:
<div>
Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters.</div>
Responsibilities:

We are seeking a knowledgeable and customer-focused Sales Engineer to support the sales and implementation of NG911 call handling, ECaTS (Emergency Call Tracking System), and TXT2911 solutions. Our offerings empower public safety agencies and PSAPs to operate more efficiently by transforming complex 9-1-1, NG9-1-1, and text-to-9-1-1 data into actionable insights. 
In this role, you will collaborate closely with Sales, Product, and Customer Success teams to demonstrate the value of our analytics and communication platforms, align solutions with customer needs, and ensure seamless technical integration across NG911, ECaTS, and TXT2911 environments. 
Key Responsibilities:<ul><li>
Serve as the primary technical advisor in the sales process, supporting account executives during discovery, demos, proposals, and RFP responses specifically for NG911 call handling, ECaTS, and TXT2911 solutions</li><li>
Conduct customized product demonstrations highlighting how our solutions convert raw 9-1-1, NG9-1-1, and TXT2911 call and message data into operational intelligence</li><li>
Understand the unique operational, reporting, and messaging needs of PSAPs and state/local agencies, recommending tailored analytics and communication solutions</li><li>
Translate technical product features including NG911 call handling and text-to-911 capabilities into clear business benefits for both technical and non-technical stakeholders</li><li>
Support onboarding and integration processes for new customers by collaborating with implementation and support teams to ensure smooth deployment of NG911, ECaTS, and TXT2911 systems</li><li>
Act as a liaison between customers and product teams to convey feedback and help prioritize enhancements for all supported solutions</li><li>
Assist in developing documentation, white papers, and use cases that support the sales process and customer education about NG911 call handling, ECaTS, and TXT2911</li><li>
Stay up to date on trends in NG9-1-1, TXT2911, call handling systems, and public safety data reporting standards</li></ul> 
Qualifications:
<ul><li>3+ years of experience in a Sales Engineer, Solutions Engineer, or Technical Consultant role, preferably in public safety, telecom, SaaS, or emergency communication technology</li><li>
Working knowledge of 9-1-1/NG9-1-1 systems, TXT2911 protocols, PSAP operations, or related emergency communication systems strongly preferred</li><li>
Strong understanding of data analytics, dashboards, reporting tools, and text-to-911 messaging platforms</li><li>
Proven ability to lead product demonstrations and simplify complex technical topics for diverse audiences</li><li>
Excellent interpersonal, communication, and presentation skills</li><li>
Experience responding to RFPs/RFIs and public sector procurement processes is a plus</li><li>
Willingness to travel occasionally to support customer meetings, conferences, or trade shows</li><li>
Ability to travel, as needed, to customer site visits, events, and internal meetings</li><li>
Bachelor's degree from an accredited college or university with major coursework in computer science, engineering, or related field required</li><li>
Equivalent work experience in a similar position may be substituted for educational requirements</li></ul>
Total Rewards:
<div>
Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you&rsquo;d expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan, and several that go above and beyond &ndash; paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity, access to legal support, pet insurance, identity theft protection, an EAP (Employee Assistance Program) that includes free mental health resources/support, and more! Apply today to join us in work worth doing!</div><div></div><div> 
The starting salary is anticipated between $90,000 and $96,000 and will be commensurate with experience. This position is eligible for commissions.</div><div></div><div> 
Intrado is an Equal Opportunity Employer &ndash; Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Intrado maintains a Drug Free Workplace.</div></div>

EUROPHON ACOUSTICS TRADING L.L.C

Job Title: Sales Engineer Location: Riyadh, Saudi Arabia Employment Type: Full-Time Industry: Construction / Engineering / Architectural SolutionsJob SummaryWe are looking for a dynamic and technically skilled Sales Engineer to join our team in Riyadh. The ideal candidate will be responsible for driving sales of engineering or construction-related products and solutions by developing strong relationships with clients, consultants, contractors, and project stakeholders. The role requires both technical knowledge and strong sales abilities to identify opportunities, present solutions, and support project-based sales.Key Responsibilities<ul><li>Identify and develop new business opportunities within the construction and engineering sectors.</li><li>Promote and sell technical products and engineering solutions to consultants, contractors, and project developers.</li><li>Build and maintain strong relationships with architects, consultants, contractors, and project managers.</li><li>Review project specifications and drawings to identify potential sales opportunities.</li><li>Prepare and deliver technical presentations and product demonstrations to clients.</li><li>Coordinate with technical and design teams to ensure solutions meet project requirements.</li><li>Prepare quotations, proposals, and tender submissions.</li><li>Follow up on project approvals, submittals, and negotiations to secure project orders.</li><li>Monitor market trends and competitor activities within the region.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s Degree in Engineering (Mechanical, Civil, Electrical, or related field).</li><li>3&ndash;7 years of sales experience, preferably in the construction, fa&ccedil;ade, or engineering industry.</li><li>Strong knowledge of technical products, project sales, and construction processes.</li><li>Excellent communication, negotiation, and client relationship skills.</li><li>Ability to read and interpret technical drawings and project specifications.</li><li>Valid Saudi Arabia driving license is preferred.</li><li>Fluent in English; Arabic is an advantage.</li></ul>Job Type: Full-timePay: ﷼6,000.00 - ﷼8,000.00 per month

<div>About Us<div> 
Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters.</div> 
 
Responsibilities/Qualifications 
We are seeking a knowledgeable and customer-focused Sales Engineer to support the sales and implementation of NG911 call handling, ECaTS (Emergency Call Tracking System), and TXT2911 solutions. Our offerings empower public safety agencies and PSAPs to operate more efficiently by transforming complex 9-1-1, NG9-1-1, and text-to-9-1-1 data into actionable insights. 
In this role, you will collaborate closely with Sales, Product, and Customer Success teams to demonstrate the value of our analytics and communication platforms, align solutions with customer needs, and ensure seamless technical integration across NG911, ECaTS, and TXT2911 environments. 
Key Responsibilities:<ul><li>
Serve as the primary technical advisor in the sales process, supporting account executives during discovery, demos, proposals, and RFP responses specifically for NG911 call handling, ECaTS, and TXT2911 solutions</li><li>
Conduct customized product demonstrations highlighting how our solutions convert raw 9-1-1, NG9-1-1, and TXT2911 call and message data into operational intelligence</li><li>
Understand the unique operational, reporting, and messaging needs of PSAPs and state/local agencies, recommending tailored analytics and communication solutions</li><li>
Translate technical product features including NG911 call handling and text-to-911 capabilities into clear business benefits for both technical and non-technical stakeholders</li><li>
Support onboarding and integration processes for new customers by collaborating with implementation and support teams to ensure smooth deployment of NG911, ECaTS, and TXT2911 systems</li><li>
Act as a liaison between customers and product teams to convey feedback and help prioritize enhancements for all supported solutions</li><li>
Assist in developing documentation, white papers, and use cases that support the sales process and customer education about NG911 call handling, ECaTS, and TXT2911</li><li>
Stay up to date on trends in NG9-1-1, TXT2911, call handling systems, and public safety data reporting standards</li></ul> 
Qualifications:
<ul><li>3+ years of experience in a Sales Engineer, Solutions Engineer, or Technical Consultant role, preferably in public safety, telecom, SaaS, or emergency communication technology</li><li>
Working knowledge of 9-1-1/NG9-1-1 systems, TXT2911 protocols, PSAP operations, or related emergency communication systems strongly preferred</li><li>
Strong understanding of data analytics, dashboards, reporting tools, and text-to-911 messaging platforms</li><li>
Proven ability to lead product demonstrations and simplify complex technical topics for diverse audiences</li><li>
Excellent interpersonal, communication, and presentation skills</li><li>
Experience responding to RFPs/RFIs and public sector procurement processes is a plus</li><li>
Willingness to travel occasionally to support customer meetings, conferences, or trade shows</li><li>
Ability to travel, as needed, to customer site visits, events, and internal meetings</li><li>
Bachelor's degree from an accredited college or university with major coursework in computer science, engineering, or related field required</li><li>
Equivalent work experience in a similar position may be substituted for educational requirements</li></ul>
 
Total Rewards<div> 
Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you&rsquo;d expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan, and several that go above and beyond &ndash; paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity, access to legal support, pet insurance, identity theft protection, an EAP (Employee Assistance Program) that includes free mental health resources/support, and more! Apply today to join us in work worth doing!</div><div></div><div> 
The starting salary is anticipated between $90,000 and $96,000 and will be commensurate with experience. This position is eligible for commissions.</div><div></div><div> 
Intrado is an Equal Opportunity Employer &ndash; Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Intrado maintains a Drug Free Workplace.</div></div>

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