sales support representative

Koya Medical

<p></p><div><div><div>Koya Medical, a privately held company founded in 2018, is a transformative healthcare company developing breakthrough treatments for venous diseases and lymphedema to enable joint contractions, patient mobility, and personalized care that is unavailable with traditional compression therapy. Koya is always looking for curious and passionate individuals who want to join a fast-paced team for a career in transforming venous and lymphatic care through innovative people-centric technologies that improve lives and empower self-care. Koya values integrity, humility, hard-work, camaraderie, and fun. We offer a base + bonus compensation package, and a competitive benefits program.</div>
</div><div><h3 class="jobSectionHeader"><b>About Koya Medical</b></h3>
<div><div>Koya Medical, a privately held company founded in 2018, is a transformative healthcare company developing breakthrough treatments for venous diseases and lymphedema to enable joint contractions, patient mobility, and personalized care that is unavailable with traditional compression therapy. Koya is always looking for curious and passionate individuals who want to join a fast-paced team for a career in transforming venous and lymphatic care through innovative people-centric technologies that improve lives and empower self-care. Koya values integrity, humility, hard-work, camaraderie, and fun. We offer a base + bonus compensation package, and a competitive benefits program.
</div></div></div><div><h3 class="jobSectionHeader"><b>Description</b></h3>
<div><div><div><b>Position Summary</b></div><div></div><div><br>
The Sales Support Representative plays a critical role in enabling the sales team to efficiently process and close orders for the Company&rsquo;s flagship Dayspring&reg; active compression system delivered to patients&rsquo; homes. The candidate will be a responsible for supporting the Koya Medical Sales Team throughout the entire order process, including gathering, verifying, and coordinating all required documentation and information needed to ensure timely order fulfillment, insurance compliance, and exceptional patient service. The SSR will be responsible for obtaining documents by calling (inbound and outbound), emailing and efaxing clinics, clinicians, and patients. This role may also be responsible for patient follow up, lead qualification, document review, document processing and insurance benefit investigation.</div><div></div><div><b><br>
The candidate for this role must be located within the Pacific Time Zone or willing to work 8:00 AM &ndash; 5:00 PM Pacific.</b></div><div></div><div><br>
Candidate must be a strong team player, agile learner, and self-motivated. They must deliver the essential job responsibilities, but also have the drive and talent to grow the role and grow with the company as it scales. The job requires strong customer service, organizational, and (oral and written) communication skills. The candidate must also be confident and resourceful when faced with challenges related to a dynamic and fast-growing company.</div><div></div><div><br>
Essential Duties and Responsibilities</div><ul><li>Serve as a primary support partner to sales team and internal intake teams</li><li>Serve as an intermediary between sales and intake to ensure timely collection and verification of all necessary documentation required to process orders, including:</li></ul><div>
o Patient demographics and contact information</div><div>
o Insurance coverage and eligibility</div><ul><li>Physician orders and supporting clinical documentation</li><li>Coordinate with the sales team, healthcare providers, referral sources, and patients to obtain missing or incomplete information</li><li>Ensure all orders meet payer, regulatory, and company compliance standards prior to closing</li><li>Communicate order status updates to sales representatives and escalate issues as needed</li><li>Collaborate with intake, billing, and fulfillment teams to ensure seamless order</li></ul><div>
processing</div><ul><li>Maintain accurate and up-to-date records (including patient protected health</li></ul><div>
information) in CRM (SalesForce.com) and other internal systems</div><ul><li>Identify and resolve order-related issues that could delay processing or delivery</li><li>Support sales team productivity by reducing administrative burden and improving turnaround times</li><li>Contribute to process improvement initiatives to enhance efficiency and customer experience</li><li>Maintains a working knowledge of third-party payer guidelines as outlined in the</li></ul><div>
Company&rsquo;s Payer Library to support the Reimbursement Operations team who handles insurance authorizations.</div><ul><li>Knowledgeable of compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse, HIPAA, TJC and other federal/state regulatory requirements. Brings any questions or concerns regarding compliance to the immediate attention of administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.</li></ul><div></div><div><b><br>
Education, Experience &amp; Training:</b></div><ul><li>Bachelor&rsquo;s degree preferred</li><li>At least 4 years of experience in sales support, customer service, healthcare</li></ul><div>
administration, or DME industry preferred</div><ul><li>Experience working with insurance verification, medical documentation, or order processing is a plus</li></ul><div></div><div><br>
Knowledge, Skills &amp; Abilities:</div><ul><li>Strong attention to detail and accuracy</li><li>Excellent organizational and time management skills</li><li>Effective communication, relationship building, and interpersonal abilities</li><li>Ability to work in a fast-paced, deadline-driven environment</li><li>Problem-solving mindset with a proactive approach</li><li>Proficiency in CRM systems and Microsoft Office</li><li>High ethical standards</li></ul><div></div><div><b><br>
Key Performance Indicators (KPIs)</b></div><ul><li>Order accuracy and completeness rate</li><li>Order volume (aligned with sales team quotas)</li><li>Turnaround time from order receipt to closure</li><li>Reduction in order delays due to missing information</li><li>Sales team satisfaction and responsiveness</li><li>Compliance with payer and regulatory requirements</li></ul><div></div><div><b><br>
Work Environment</b></div><ul><li>Home-based work environment</li><li>Frequent communication with internal teams, healthcare providers, and patients</li><li>Requires handling sensitive patient information in compliance with HIPAA regulations</li></ul><div></div><div><b><br>
Physical Functions and Work Environment</b></div><div>
The physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.</div><div></div><div><b><br>
Note</b></div><div>
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any Koya manager authorized to provide instruction or assign work. Duties, responsibilities, and activities may change at any time with or without notice. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; relationship.</div><div></div><div><br>
Koya Medical, Inc. is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.</div><div></div><div><br>
#LI-REMOTE</div>
</div></div></div><div><h4 class="jobSectionHeader"><b>Salary</b></h4>
<p>$65,000 - $75,000 per year</p></div></div>

Sales Support Representative

Nestors Global Pvt Ltd

<p><b>About Us:</b></p><p>Nestors Global is a leading writing services company dedicated to providing high-quality content solutions to a diverse range of clients. We specialize in delivering professional writing services, including academic writing, business content, creative writing, and more. We are looking for a dedicated and motivated Customer Sales Support Representative to join our team.</p><p><b>Position Overview:</b></p><p>The Customer Sales Support Representative will be responsible for providing exceptional customer service and sales support to clients seeking our writing services. The ideal candidate will be proactive communicator with a passion for helping clients achieve their goals through our offerings. This role involves handling inquiries, providing product information, guiding clients through the sales process, and ensuring a seamless customer experience.</p><p><b>Key Responsibilities:</b></p><p>&middot; Client Interaction: Respond to customer inquiries via phone, email, and chat, providing detailed information about our writing services and offerings.</p><p>&middot; Sales Support: Assist clients in selecting the right services based on their needs, explaining our service packages, pricing, and delivery timelines.</p><p>&middot; Order Processing: Guide clients through the order placement process, ensuring all details are captured accurately and orders are processed efficiently.</p><p>&middot; Customer Relationship Management: Build and maintain strong relationships with clients, offering follow-up support and addressing any concerns or issues that arise.</p><p>&middot; Problem Resolution: Handle customer complaints and issues professionally, providing timely resolutions and maintaining a high level of customer satisfaction.</p><p>&middot; Team Collaboration: Work closely with the sales, writing, and marketing teams to ensure a cohesive approach to customer service and sales support.</p><p>&middot; Data Management: Maintain accurate records of customer interactions and transactions, updating CRM systems as needed.</p><p>&middot; Feedback Collection: Gather and relay customer feedback to the team to help improve our services and customer experience.</p><p><b>Qualifications:</b></p><p>Proven experience in a customer service or sales support role, preferably in a writing services or related industry.</p><p>&middot; Excellent communication skills, both written and verbal.</p><p>&middot; Strong problem-solving skills and the ability to handle challenging situations with a positive attitude.</p><p>&middot; Familiarity with CRM software and order processing systems is a plus.</p><p>&middot; Ability to work independently and as part of a team in a fast-paced environment.</p><p>&middot; Strong organizational skills and attention to detail.</p><p>&middot; Strong British English Accent.</p><p>Why Join Us?</p><p>&middot; Opportunity to work with a dynamic and growing team in a leading writing services company.</p><p>&middot; Competitive salary and benefits package.</p><p>&middot; Professional development opportunities and career growth.</p><p>&middot; A supportive and collaborative work environment.</p><p>If you are a proactive, customer-focused individual with a passion for sales support and writing services, we encourage you to apply!</p><p><b>To Apply:</b></p><p>Please submit your resume at hr@nestorsglobal.com or whats app 0300-1230109.</p><p>Job Type: Full-time</p><p>Job Type: Full-time</p><p>Pay: Rs90,000.00 - Rs120,000.00 per month</p><p>Work Location: In person</p>

Customer Sales Support Representative

Strive BPO

<p>We&rsquo;re hiring a proactive and confident Customer Sales Representative to handle client interactions, resolve inquiries, and ensure a seamless customer experience. The ideal candidate will have strong communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.</p><p><b>Responsibilities</b>:</p><ul><li>Respond promptly to customer inquiries via phone, email, or chat.</li><li>Maintain accurate customer records and follow up on pending issues.</li><li>Coordinate with internal teams to ensure timely resolution.</li><li>Deliver professional, empathetic, and solution-oriented service.</li></ul><p><b>Requirements</b>:</p><ul><li>Bachelor&rsquo;s degree (preferred).</li><li>Excellent English communication and interpersonal skills.</li><li>Prior experience in a customer service or call center role is a plus.</li></ul><p><b>Experience:</b></p><ul><li>ACA/MEDICARE Fronting: 6 Month (Required)</li></ul><p><b>Job Type</b>: Full-time</p><p><b>Benefits:</b></p><ul><li>Daily,Weekly and Monthly bonuses on top of basic salary.</li></ul><p><b>Location:</b><br/>3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, Rawalpindi</p><p><b>Call / WhatsApp: 0332-0070580</b></p><p>Pay: Rs40,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

Sales Support Representative -CSR-ACA/Medicare (Night Shift)

The New Flat Rate

<p>We are a software company based in Dalton, GA, with an app that helps HVAC, Electrical, and Plumbing contractors price their services more effectively. Our mission is to help contractors and entrepreneurs implement proven processes that improve profitability and create long-term stability.<br>
<br>
We provide a suite of sales and communication systems used by companies worldwide, along with comprehensive coaching and training programs to help them maximize results.</p>
<br><p></p><div><p><b>Job Title:</b> Sales Support / Sales Representative<br>
<b>Department:</b> Sales<br>
<b>Location:</b> [Remote / On-site / Hybrid]<br>
<b>Employment Type:</b> [Full-Time]</p>
<p><b>
Job Summary:</b></p>
<p>
The New Flat Rate (TNFR) is seeking a high-performing <b>Sales Representative</b> to join our results-driven sales team. In this role, you'll be responsible for driving customer acquisition through product demos, lead conversion, and exceptional relationship-building.</p>
<p><b>
You&rsquo;ll begin with intensive training by working in a Sales Support capacity - quickly moving to Sales Representative &ndash; within three months.</b></p>
<p>
We&rsquo;re looking for a self-motivated, energetic closer who can deliver consistent performance and hit daily, weekly, and monthly sales targets. This role is ideal for someone who thrives in a fast-paced environment and takes pride in exceeding expectations.</p>
<p>
This is very much an individual role where your natural, thriving zone of competition works well because you will achieve and excel beyond your personal goals while still contributing to a team and enjoying collaboration.</p>
<p><b>
Key Responsibilities in Sales Support:</b></p>
<p>
Desired skillet includes - positive phone presence, experience in cold and warm outbound calling, proficient in Microsoft Office programs, familiarity with HubSpot or similar CRM, typing speed of 50 wpm minimum.</p>
<ul>
<li>Front line follow-up/booking sales demos and appointments; Including texting/email/phone communications</li>
<li>Use Zoom for phone calls/video communication</li>
<li>Use AI outbound auto-dialing system</li>
<li>Minimum of 80 outbound calls daily</li>
<li>Contacting leads from ads and trade shows; consistently following-up to schedule demos for sales department</li>
<li>Track sales department calendar</li>
<li>Reschedule/delay meetings as-needed</li>
<li>Use of HubSpot CRM, Google Calendar, Calendly</li>
<li>Follow up with phone calls and emails on non-sold leads to resend through sales funnel</li>
<li>General question answering</li>
<li>Advanced techniques in communication</li>
<li>Attend weekly team trainings and daily huddles</li>
</ul>
<p><b>After completing your training in the Sales Support Role, you will be advanced to Sales Representative where you will:</b></p>
<ul>
<li>Conduct <b>a minimum of 3 product demos per day</b> with prospective customers.</li>
<li>Maintain a <b>25% closing rate</b> on qualified opportunities.</li>
<li><b>Close a minimum of 1 sale per day</b>, contributing to team and company revenue goals.</li>
<li>Follow up on inbound leads and actively engage in outbound outreach to maintain a healthy pipeline.</li>
<li>Understand and communicate TNFR&rsquo;s value proposition clearly and effectively to various customer personas.</li>
<li>Utilize CRM tools [Hubspot] to manage leads, log activities, and track opportunities through the sales funnel.</li>
<li>Collaborate with marketing and support teams to optimize lead quality and customer onboarding.</li>
<li>Continuously improve sales tactics through coaching, training, and feedback loops.</li>
</ul>
<p><b>KPIs &amp; Performance Expectations:</b></p>
<ul>
<li><b>Demos Per Day:</b> 3 minimum</li>
<li><b>Closing Rate:</b> 25% or higher</li>
<li><b>Sales Per Day:</b> 1 minimum</li>
<li><b>Pipeline Management:</b> Timely and accurate updates within the CRM</li>
<li><b>Follow-Up:</b> Prompt, consistent follow-up to move prospects to decision</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>2+ years of experience in a sales role, ideally in B2B, SaaS, or service-based sales.</li>
<li>Proven track record of meeting or exceeding sales targets.</li>
<li>Strong verbal and written communication skills.</li>
<li>Comfortable with Zoom, online demos, and digital sales environments.</li>
<li>CRM proficiency (e.g., HubSpot, Salesforce, or similar).</li>
<li>High-energy, coachable, and self-motivated team player.</li>
</ul>
<p><b>Preferred Experience:</b></p>
<ul>
<li>Experience selling into the home service or contractor industries.</li>
<li>Familiarity with value-based selling or consultative sales approaches.</li>
<li>Understanding of The New Flat Rate model or similar pricing systems.</li>
</ul>
<p><b>Why Join TNFR?</b></p>
<p>
At The New Flat Rate, we&rsquo;re not just selling a product&mdash;we&rsquo;re transforming the way service businesses operate. As a Sales Representative, you&rsquo;ll be a frontline driver of that mission, with clear goals, a supportive team, and the tools you need to succeed. If you&rsquo;re a closer who thrives on challenge and impact, we want you on our team.</p>
<p><b>
Benefits:</b></p>
<ul>
<li>Base salary plus commission</li>
<li>Major medical insurance</li>
<li>Vision and dental coverage</li>
<li>Paid time off (PTO) plus paid holidays</li>
<li>401(k) with company match</li>
<li>Child care contribution plan</li>
<li>Cell phone contribution</li>
<li>Gym membership</li>
<li>Continuing education allowance</li>
<li>Positive, team-focused culture</li>
<li>Opportunities for growth and advancement</li>
</ul>
<p>Job Type: Full-time</p>
<p>
Pay: From $45,000.00 per year</p>
<p>
Benefits:</p>
<ul>
<li>401(k) matching</li>
<li>Cell phone reimbursement</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Opportunities for advancement</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
<p>Work Location: Hybrid remote in Dalton, GA 30721</p></div><p></p>

Sales Support / Sales Representative

Topcon Healthcare

<div><div>For over 90 years, Topcon&rsquo;s vision has been to solve societal challenges around the globe. In healthcare, we are developing innovations that improve patients&rsquo; health and quality of life.</div><div></div><div>
We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology. Our robotic devices deliver simplicity without compromise, by capturing clear images with the push of a button.</div><div></div><div>
By joining Topcon Healthcare, you become part of a growing, diverse, global team. With office locations throughout North America, whether you are on-site, remote, or hybrid, our culture empowers you to contribute to company and personal success each day. At Topcon Healthcare, you can grow your career, gain new perspectives, and help address society&rsquo;s most pressing challenges. If you have drive, passion, and a desire to be part of a collaborative team, we want to hear from you.</div><div></div><div>
At Topcon Healthcare, we don&rsquo;t wait for the future. We invent it. Join us.</div><div></div><div><div><div><div><div><div><div><div>
Learn more about working with us at <div>topconcareers.com</div></div></div></div></div></div></div></div></div><div></div><div><div><div>
 Are you a professional with a unique blend of skills in both sales operations and inventory management? We are seeking a highly motivated individua! This position requires a high level of organizational skills with an eye on detail.</div></div><div></div><div><div><br>
Come join our team as a Sales Operations &amp; Inventory Representative and play a pivotal role in optimizing our sales processes and ensuring seamless control of our product inventory.</div></div><div></div><div><div><b><br>
This is a temporary position for 3 months. Candidates must</b><b> </b><b>reside</b><b> </b><b>in NJ and</b><b> </b><b>be able</b><b> </b><b>to</b><b> </b><b>travel to be onsite</b><b> </b><b>in</b><b> </b><b>our Oakland, NJ office</b><b> </b><b>as needed.</b></div></div><div></div><div><div><b><br>
Job</b><b> </b><b>Responsibilities</b><b>:</b></div></div><div><ul><li><div>
Provide crucial support to the sales team by managing administrative tasks including facilitating communication between departments to enhance efficiency of the sales processes.</div></li></ul></div><div><ul><li><div>
Work closely with Sales and operations management to ensure compliance with Topcon&rsquo;s allocation policy.</div></li></ul></div><div><ul><li><div>
Manages the product allocation for all new device orders in the inventory system (LISA)</div></li></ul></div><div><ul><li><div>
Collaborates with purchasing on inventory shortages and trends to ensure correct quantities are purchased so customer orders can be fulfilled.</div></li></ul></div><div><ul><li><div>
Responsible to alert sales operations when inventory is short on specific orders as well as provide ETAs for new inventory.</div></li></ul></div><div><ul><li><div>
Manages the Sales return process for non-quality returns.</div></li></ul></div><div><ul><li><div>
Coordinates with the sales team and/or customer for pickup of requested return device. Obtains approvals and communicates all required information to have the RMA created.</div></li></ul></div></div><div><div><ul><li><div>
Provides general customer inquiries through email and phone support.</div></li></ul></div><div></div><div><div><b><br>
Job</b><b> </b><b>Responsibilities</b></div></div><div><ul><li><div>
Bachelor&rsquo;s degree or 2 years of experience; additional administrative or sales support certifications are a plus.</div></li></ul></div><div><ul><li><div>
Experience in inventory management/control is preferred.</div></li></ul></div><div><ul><li><div>
Exceptional organizational and multitasking abilities.</div></li></ul></div><div><ul><li><div>
Proficiency in Microsoft Office Suite and CRM/ERP systems. SAP and Salesforce a plus.</div></li></ul></div><div><ul><li><div>
Strong communication and interpersonal skills</div></li></ul></div><div></div><div><div><b><br>
Base Pay:</b></div></div><div><div>
Expected Base Pay Range: $30.00 Hourly</div></div><div></div><div><div>
The base pay range included is a projected hiring range for a position, level and potential work location(s) listed. Topcon provides the compensation range that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full-time schedule.</div></div><div></div><div><div><b>
Benefits*</b>:</div></div><div><div>
Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements.</div></div><div></div><div><div><br>
Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant&rsquo;s sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process.</div></div><div></div><div><ul><li>Topcon time off policies can vary as well as roles which are exempt or non-exempt. For hourly (&ldquo;non-exempt&rdquo;) employees, we offer personal paid time off which accrues in accordance with local standards. For salaried (&ldquo;exempt&rdquo;) employees, we offer a flexible paid time off policy giving you flexibility to take time when needed, while supporting business needs. All paid time off policies are in accordance with or exceeding local law. Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package.</li></ul></div><div></div><div><div><b>
EEO Statement:</b></div></div><div><div>
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.</div></div></div></div><div></div>

Temporary Sales Inventory & Support Representative

SKC JAPAN

<p><b>Japanese Car Sales Representative (Evening Shift)</b></p><p>Location: Gulshan-e-Iqbal, Karachi (On-site)</p><p>Shift: 4:00 PM &ndash; 1:00 AM (PKT)</p><p>Market: Japanese Vehicle Sales &ndash; East Caribbean</p><p>Experience: 1&ndash;2 Years</p><p><b>SKC Japan</b> is expanding and looking for motivated sales professionals to join our growing international team. If you&rsquo;re confident in handling new clients, closing deals, and building long-term customer relationships, this opportunity is for you.</p><p><b>Key Responsibilities</b>:-</p><p>*Engage with new leads and convert inquiries into successful vehicle sales</p><p>*Build and maintain strong relationships with international customers</p><p>*Deliver excellent customer support throughout the sales process</p><p>*Consistently meet or exceed monthly sales targets</p><p><b>What We Offer:-</b></p><p>*Competitive base salary plus attractive commission per sale</p><p>*Free dinner during evening shift</p><p>*Weekends off (Saturday &amp; Sunday)</p><p>*Supportive work environment with real career growth opportunities</p><p>*Exposure to international markets and clients</p><p><b>How to Apply:-</b></p><p>*Email your resume to <b>hr@skcjapan.com</b></p><p>*Or contact directly via WhatsApp: <b>+92 339 1887210</b></p><p>Join <b>SKC Japan</b> and take your sales career to the international level!</p><p><b>#Hiring</b> <b>#CarSalesJobs</b> <b>#SKCJapan</b> <b>#InternationalSales</b> <b>#KarachiJobs</b> <b>#EveningShift</b> <b>#SalesCareers</b> <b>#PakistanJobs</b></p><p>Job Type: Full-time</p><p>Pay: Rs34,000.00 - Rs100,000.00 per month</p><p>Work Location: In person</p>

International Japanese Car Sales & Customer Support Representative (Evening shift)

The Home Depot

<div><p><b>Position Purpose:</b></p><p>
The Inside Sales Support Representative (ISSR) is responsible for supporting growth of managed account portfolios with Outside Sales Representatives. The ISSR will work together with their Outside Sales partners, providing consultative support and maintaining strong account relationships. The ISSR provides personalized service and solutions through timely and complete quotes and sales orders, issue resolution and post-sale follow-up, and overall execution throughout of the project cycle. This position requires a high level of industry specific knowledge, exceptional organizational skills, and the ability to effectively use Customer Relationship Management (CRM) systems and telephony systems. The ISSR aids in the growth of the customer portfolio by developing sales support solutions to meet customer needs, achieve organizational goals and increase market share.</p><p><b><br>
Key Responsibilities:</b></p><ul><li><p>
50% Support Outside Sales Portfolio Growth - Drives repeat business by providing excellent customer service, accurate and thorough quoting, sourcing, and overall project ownership. Completes assignments timely and efficiently. Continually works to support Outside Sales partners to grow accounts through building strong relationships, both internal and external. Provides post-order follow up, reconciles issues or errors in a timely manner, and ensures all customer needs are met.</p></li><li><p>
25 % Account Administration - Partners with vendors and a variety of cross-functional partners to assist with quoting, pricing, availability, and issue resolution for high volume project needs. Owns projects from end to end, ensuring that the managed account customer is the focal point of the process</p></li><li><p>
25% Issue Resolution - Assists the internal and external customer through the customer journey taking care of issue resolution, after-sale follow up, invoice transmittal, and quote requests.</p></li></ul><p><b><br>
Direct Manager/Direct Reports:</b></p><ul><li><p>
This position reports to Supervisor</p></li></ul><p><b><br>
Travel Requirements:</b></p><ul><li><p>
Typically requires overnight travel 5% to 20% of the time.</p></li></ul><p><b><br>
Physical Requirements:</b></p><ul><li><p>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</p></li></ul><p><b><br>
Working Conditions:</b></p><ul><li><p>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</p></li></ul><p><b><br>
Minimum Qualifications:</b></p><ul><li><p>
Must be eighteen years of age or older.</p></li><li><p>
Must be legally permitted to work in the United States.</p></li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li><p>
Working knowledge of Microsoft Office Suite</p></li><li><p>
Working knowledge of presentation software (e.g., Microsoft PowerPoint)</p></li><li><p>
Demonstrated ability to collaborate and work effectively with cross-functional teams</p></li><li><p>
Demonstrated project management skills</p></li><li><p>
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers</p></li><li><p>
Excellent written and verbal communication skills</p></li><li><p>
Previous customer service or retail sales experience; home improvement trades specific</p></li><li><p>
Knowledge of local building codes; Home Improvement specific. Consultative and growth mindset, ability to respond quickly to customer needs, both internal and external</p></li><li><p>
In depth knowledge of retail systems, to include: Showroom Point of Sale-Orange Pay, Order Up, My Custom Designs, Volume Pricing Program, Quote Center, Pro Xtra, Credit Services Center, and the Appliance Ordering System</p></li></ul><p><b><br>
Minimum Education:</b></p><ul><li><p>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</p></li></ul><p><b><br>
Preferred Education:</b></p><ul><li><p>
No additional education</p></li></ul><p><b><br>
Minimum Years of Work Experience:</b></p><ul><li><p>
1</p></li></ul><p><b><br>
Preferred Years of Work Experience:</b></p><ul><li><p>
2</p></li></ul><p><b><br>
Minimum Leadership Experience:</b></p><ul><li><p>
None</p></li></ul><p><b><br>
Preferred Leadership Experience:</b></p><ul><li><p>
1</p></li></ul><p><b><br>
Certifications:</b></p><ul><li><p>
None</p></li></ul><p><b><br>
Competencies:</b></p><ul><li><p>
Action Oriented
</p></li><li><p>Business Insights
</p></li><li><p>Collaborates</p></li><li><p>
Communicates Effectively
</p></li><li><p>Customer Focus</p></li><li><p>
Drives Results</p></li></ul></div>

Inside Sales Support Rep - Chicago (Bilingual - Polish)

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