sales support representative

Nestors Global Pvt Ltd

About Us:Nestors Global is a leading writing services company dedicated to providing high-quality content solutions to a diverse range of clients. We specialize in delivering professional writing services, including academic writing, business content, creative writing, and more. We are looking for a dedicated and motivated Customer Sales Support Representative to join our team.Position Overview:The Customer Sales Support Representative will be responsible for providing exceptional customer service and sales support to clients seeking our writing services. The ideal candidate will be proactive communicator with a passion for helping clients achieve their goals through our offerings. This role involves handling inquiries, providing product information, guiding clients through the sales process, and ensuring a seamless customer experience.Key Responsibilities:&middot; Client Interaction: Respond to customer inquiries via phone, email, and chat, providing detailed information about our writing services and offerings.&middot; Sales Support: Assist clients in selecting the right services based on their needs, explaining our service packages, pricing, and delivery timelines.&middot; Order Processing: Guide clients through the order placement process, ensuring all details are captured accurately and orders are processed efficiently.&middot; Customer Relationship Management: Build and maintain strong relationships with clients, offering follow-up support and addressing any concerns or issues that arise.&middot; Problem Resolution: Handle customer complaints and issues professionally, providing timely resolutions and maintaining a high level of customer satisfaction.&middot; Team Collaboration: Work closely with the sales, writing, and marketing teams to ensure a cohesive approach to customer service and sales support.&middot; Data Management: Maintain accurate records of customer interactions and transactions, updating CRM systems as needed.&middot; Feedback Collection: Gather and relay customer feedback to the team to help improve our services and customer experience.Qualifications:Proven experience in a customer service or sales support role, preferably in a writing services or related industry.&middot; Excellent communication skills, both written and verbal.&middot; Strong problem-solving skills and the ability to handle challenging situations with a positive attitude.&middot; Familiarity with CRM software and order processing systems is a plus.&middot; Ability to work independently and as part of a team in a fast-paced environment.&middot; Strong organizational skills and attention to detail.&middot; Strong British English Accent.Why Join Us?&middot; Opportunity to work with a dynamic and growing team in a leading writing services company.&middot; Competitive salary and benefits package.&middot; Professional development opportunities and career growth.&middot; A supportive and collaborative work environment.If you are a proactive, customer-focused individual with a passion for sales support and writing services, we encourage you to apply!To Apply:Please submit your resume at hr@nestorsglobal.com or whats app 0300-1230109.Job Type: Full-timeJob Type: Full-timePay: Rs90,000.00 - Rs120,000.00 per monthWork Location: In person

Customer Sales Support Representative

Ferguson

<div>Job Posting:
Starting at $25.00 per hour and can pay higher based on experience
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers&rsquo; complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Are you hands-on, customer-focused, and ready to grow your career? Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the business from the ground up.
Hours are Monday to Friday 8:00 a.m. to 5:00 p.m.<h2 class="jobSectionHeader">
Responsibilities</h2><ul><li>
This position will support the HVAC customer group</li><li>
Work together with Sales associates to support customer needs by determining the best products and solutions.</li><li>
Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.</li><li>
Coordinate deliveries on behalf of customers.</li><li>
Answer sales calls for general information, addressing and resolving customer concerns or questions.</li><li>
Ability to effectively use customer relationship management (CRM) system and phone system.</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
0-3 years of sales and/or customer service experience is preferred.</li><li>
3 or more years of HVAC experience is required</li><li>
Experience in plumbing or other trades is a plus</li><li>
Exhibit strong skills for sales, including the ability to upsell.</li><li>
Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.</li><li>
Ability to react well in a fast-paced environment &amp; follow through on commitments.</li><li>
Highly motivated and customer service oriented mentality with ability to build relationships is a plus.</li><li>
General digital literacy including Microsoft Office.</li><li>
Ability to quickly learn product knowledge and processes.</li></ul>
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!<ul><li></li></ul>
Pay Range:<ul><li></li></ul>
$17.77 - $28.42<ul><li></li></ul>
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.<ul><li></li></ul>
This role is Bonus or Incentive Plan eligible.<ul><li></li></ul>
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.<ul><li></li></ul>
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information</div>

Sales Support Representative-HVAC

HR Ways

Hiring Female Customer Issue Resolution Executive - Afternoon Shift - Nazimabad Khi﻿Client company introduction:﻿Hiring for top E-Commerce Fashion Brand.Job Role: Customer Issue Resolution ExecutiveWe are looking for a responsible and proactive Customer Issue Resolution Executive to handle and resolve customer concerns by closely coordinating with suppliers. The ideal candidate must be detail-oriented, solution-focused, and able to communicate effectively with both customers and vendors.Key Responsibilities: * Respond to customer complaints and queries in a timely and professional manner * Coordinate with suppliers to resolve issues related to orders, delays, damages, or product quality * Follow up regularly with suppliers to ensure quick resolution * Provide clear updates to customers regarding their concerns * Maintain proper records of complaints and resolutions * Ensure customer satisfaction while protecting company interests * Identify recurring issues and suggest improvementsRequirements: * Must be responsible and able to take ownership of tasks * Strong English communication and writing skills * Ability to coordinate effectively with suppliers and the internal team * Good problem-solving skills * Ability to handle pressure and manage multiple cases at once.Job Details:Experience: Fresh﻿Work Timings : (11am - 7pm)﻿﻿Work Days: Monday to Friday﻿﻿Location: Karachi, PakistanJob Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Female Sales Support Representative

Strive BPO

We&rsquo;re hiring a proactive and confident Customer Sales Representative to handle client interactions, resolve inquiries, and ensure a seamless customer experience. The ideal candidate will have strong communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, or chat.</li><li>Maintain accurate customer records and follow up on pending issues.</li><li>Coordinate with internal teams to ensure timely resolution.</li><li>Deliver professional, empathetic, and solution-oriented service.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferred).</li><li>Excellent English communication and interpersonal skills.</li><li>Prior experience in a customer service or call center role is a plus.</li></ul>Experience:<ul><li>ACA/MEDICARE Fronting: 6 Month (Required)</li></ul>Job Type: Full-timeBenefits:<ul><li>Daily,Weekly and Monthly bonuses on top of basic salary.</li></ul>Location: 3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, RawalpindiCall / WhatsApp: 0332-0070580Pay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Sales Support Representative -CSR-ACA/Medicare (Night Shift)

Eaton

<div><div><div><div><h2 class="jobSectionHeader">What you&rsquo;ll do:</h2></div><div></div><div><div> 
Do you want to work for a global company where promoting gender equality is central to our vision of creating a truly diverse and inclusive business? Where everyone matters, and everyone belongs. More from us : https://www.youtube.com/watch?v=JzZfovyFZcY 
 
Eaton's Services team is accelerating the advancement of its service offerings and scaling plans to implement software solutions for customers worldwide. 
The Sales Support Representative (German speaker) is primarily responsible for supporting the sales of assigned services to grow revenue and enhance customer satisfaction. This role aims to improve customer satisfaction and revenue growth by effectively managing sales leads and opportunities, and building strong relationships with customers and partners. By serving as an escalation point and collaborating with various teams, the Service Sales Support Representative ensures timely and effective customer service, optimizes the install base, and drives continuous improvement in sales processes.
Additionally, this position involves providing product and service selection assistance to customers, end users, field sales, IT channels, distributors, and resellers within the designated territory. The representative will develop product-related awareness and knowledge for both internal and external customers, and represent the company to customers. Partnering with field sales, the representative will support and influence designated sales goals. 
Main Responsibilities:<ul><li>Promote and sell distributed services and products via phone or e-mail; educating customers on the impact the product has on their business thus offering product related services or product replacement to customers</li><li>Responsible for generating and following up service quotations sent to our customers</li><li>Proactively act to understand and solve customer needs and identify solutions to non-standard tasks/queries</li><li>Provide good follow up on ongoing quotes until receiving Purchase Order from customer</li><li>Proactively contacting customers based on generated Leads to increase service revenue of Eaton</li><li>Gain deep understating on the distributed product portfolio and related services with the clear understanding of the impact it has on the customer thus maximising sales potentials</li><li>Establish professional and best practice contacts with the customers</li><li>Constant co-operation with sales, finance and product departments in order to acquire and maintain an extensive knowledge of the internal workings of these departments and their processes. Work in collaboration with the technical sales support and marketing</li><li>Instigates regular meetings with sales and channel managers in order to establish and verify the forecast and work progress</li><li>They have a sales target to start to take direct ownership of some accounts (i.e. contract renewals, less technical sales, etc)</li><li>Able to detect and escalate problem or error with data that he/she is responsible for</li><li>Service maintenance contract management and upsell focus to capture new business opportunities</li></ul></div></div></div><div><div><h2 class="jobSectionHeader">
Qualifications:</h2>
</div><div><ul><li>Bachelor&rsquo;s degree (BS/BA) from an accredited institution or equivalent professional degree</li><li>Minimum 2 years of sales experience preferably on electrical/IT/telecommunications</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Skills:</h2></div><div> 
<div><ul><li>Languages: German (B2&ndash;C1) and English (fluent) required; additional European languages are an advantage</li><li>
Strong understanding of software applications and customization capabilities</li><li>
Technical sales aptitude and analytical skills</li><li>
Market, industry, channel, and competitive knowledge</li><li>
Knowledge of export business rules (as required)</li><li>
Negotiation and consultative selling skills</li><li>
Excellent written and verbal communication and interpersonal skills</li><li>
Ability to build and maintain positive customer relationships through active listening and timely issue resolution</li><li>
Strong business acumen and ability to navigate corporate and channel structures</li><li>
Teamwork, networking, and continuous learning mindset</li><li>
Adaptability and ability to drive change and process improvements</li><li>
Ability to build and manage a sales funnel using CRM tools with accurate reporting 
What we offer: 
Competitive compensation and benefits package 
Challenging projects in dynamic collaborative team 
Flexible working solutions (home office.) are implemented across different EMEA locations, check out with the site HR what type of flexible working solution is available for this role. 
We make your aspirations matter &ndash; Eaton encourages internal promotion, whenever possible and we make your growth matter - We invest in our employees for the long term &ndash; not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University 
We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people&rsquo;s lives and the environment through power management technologies.
 #LI-SO1</li></ul></div></div></div></div></div>

Service Sales Representative (German speaker)

First National Equities Limited

WE ARE HIRING &ndash; Customer Support / Sales RepresentativeWe are looking for motivated and confident individuals to join our team for a USA-based project*.Position: Customer Support / Sales RepresentativeRequirements:✔ Good English communication skills✔ Strong problem-solving ability✔ Fresh candidates are encouraged to apply✔ Experienced candidates will be preferred✔ Minimum education: Intermediate (FA/FSc/ICS/I.Com)Job Details:Shift: 8:00 PM &ndash; 4:00 AMDays:Monday &ndash; FridayLocation: FNE House, 179-B, Abu Bakar Block, New Garden Town, LahoreSalary:PKR 60,000 &ndash; 80,000 (Basic)depending on interview performancePlus outstanding commissionWalk-in interviews are available.Kindly share your CV at:muhammadahmed@fnetrade.com0302-7921042Pay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Support / Sales Representative

PulseMediaNL (MENA REGION)

<div>
 
 Role Overview
 
 
 
 One of our clients is seeking a
 
 Customer Service Representative (CSR)
 
 who will be primarily responsible for handling straightforward pricing inquiries and requests for quotes (RFQs) from customers via email and phone. This role also includes following up on pending or issued quotations and supporting customers throughout the early stages of the sales and service process.
 
 
 The Customer Service Representative may also identify new sales opportunities through proactive questioning to maximize customer engagement and account penetration. The ideal candidate is customer-focused, action-oriented, approachable, and patient, with the ability to manage multiple priorities effectively.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Handle pricing inquiries and RFQs for standard products and services via phone, email, and virtual communication tools
 </li>
 <li>
 Qualify customer needs, build relationships, and support solution development and quote presentation
 </li>
 <li>
 Follow up on pending and issued quotations to support timely conversion
 </li>
 <li>
 Proactively engage customers to identify current and future service needs
 </li>
 <li>
 Act as a liaison between customers and internal teams to ensure clear communication and issue resolution
 </li>
 <li>
 Manage ongoing customer relationships and support account growth
 </li>
 <li>
 Obtain pricing and lead times using standard price lists and internal resources
 </li>
 <li>
 Assist in resolving customer issues or complaints in collaboration with internal departments
 </li>
 <li>
 Process sales documentation, including quotes, invoices, and customer status updates
 </li>
 <li>
 Respond to customer requests for information such as shipping details or delivery timelines
 </li>
 <li>
 Maintain accurate records in the CRM system, including contact details, activity logs, and communications
 </li>
 <li>
 Support sales goals by converting opportunities and expanding existing accounts
 </li>
 <li>
 Build and maintain knowledge of service offerings through training and coaching
 </li>
 <li>
 Ensure compliance with internal policies, ethical standards, and applicable laws and regulations
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Minimum of 3 years of customer service experience; quoting or RFQ experience strongly preferred
 </li>
 <li>
 Ability to read and interpret customer quotes, contracts, specifications, and related documentation
 </li>
 <li>
 Strong written and verbal communication skills with the ability to engage customers professionally
 </li>
 <li>
 Ability to perform basic calculations, including discounts, pricing adjustments, and proportions
 </li>
 <li>
 Strong problem-solving skills and ability to resolve practical customer issues
 </li>
 <li>
 Ability to interpret instructions and information provided in written, verbal, or visual formats
 </li>
 <li>
 Proficiency with Microsoft applications and CRM systems (Word, Excel, and CRM platforms)
 </li>
 <li>
 Ability to remain calm and effective under pressure while managing deadlines and competing priorities
 </li>
 <li>
 Strong interpersonal skills with the ability to build trust and rapport with customers
 </li>
 <li>
 Experience supporting proposal development, cost estimates, and customer requirements is a plus
 
 
 </li>
 </ul>
 
 Company Overview
 
 
 
 We are a rapidly growing organization operating in the
 
 testing, inspection, and certification
 
 space, supporting customers across a wide range of industries. Their work helps ensure products, materials, and services are safe, compliant, and fit for purpose throughout the entire lifecycle&mdash;from research and development through production and market access.
 
 
 Despite a global footprint, the organization fosters a collaborative, people-first culture that values accountability, professional growth, and high standards of quality. Their work plays a meaningful role in creating safer outcomes for industries and communities worldwide.
 
 
 
 Equal Opportunity Statement
 
 
 
 We are committed to equal opportunity and consider all qualified applicants based on objective, job-related criteria. Reasonable accommodations are available upon request.
</div>

Customer Service Representative (Remote)

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