sales support representative

EnglishCentral, Inc.

<div>
 
 
 Sales Support Representative
 
 
 
 
 
 
 EnglishCentral, Inc. | Ankara, T&uuml;rkiye (Hybrid)
 
 
 Date: May 2026
 
 
 
 
 
 
 🌍 Who We Are
 
 
 
 
 
 
 EnglishCentral is the most widely adopted AI-powered English language conversation platform in the world, transforming how learners across the globe improve their speaking skills.
 
 
 Used by tens of millions of learners and adopted by over 1,000 universities, schools, and global organizations in more than 100 countries, EnglishCentral offers interactive, video-based language learning experiences for self-study and one-on-one tutoring.
 
 
 Backed by Google Ventures and headquartered in Massachusetts, the company also operates regional offices in T&uuml;rkiye, Poland, Brazil, Colombia, South Korea, Japan, the Philippines, and Vietnam.
 
 
 
 
 
 
 Why Join Us
 
 
 
 You&rsquo;ll join a mission-driven company dedicated to reshaping how the world learns English. You&rsquo;ll work with global teams, cutting-edge technologies, and a product with real impact&mdash;helping millions of users improve their communication skills and achieve their goals.
 
 
 
 
 
 
 About the Role
 
 
 
 We are seeking an Online Sales Support Representative to join our Sales &amp; Support team. In this role, you will support digital product sales, engage with customers across multiple channels, and contribute to a high-performing global organization.
 
 
 EnglishCentral is a member of ODT&Uuml; TEKNOKENT.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Manage online sales of EnglishCentral&rsquo;s digital English-learning solutions
 </li>
 <li>
 Provide customer support through online communication channels and phone
 </li>
 <li>
 Participate in pre-sales and post-sales processes: contacting leads, generating new opportunities, and supporting ongoing sales activities
 </li>
 <li>
 Assist customers with onboarding, product inquiries, and usage guidance
 </li>
 <li>
 Document customer interactions and update CRM tools as needed
 </li>
 <li>
 Coordinate with cross-functional global teams to ensure smooth sales operations
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (preferably in Business Administration, Marketing, Educational Technologies, English Language Teaching, English or American Literature)
 </li>
 <li>
 Excellent command of English&mdash;both written and spoken
 </li>
 <li>
 Strong computer skills (Excel, Word, PowerPoint, Google Docs)
 </li>
 <li>
 Excellent interpersonal and communication skills
 </li>
 <li>
 Self-starter mindset: organized, proactive, and eager to grow professionally
 </li>
 <li>
 Strong project management and multitasking abilities
 </li>
 <li>
 Interest in e-learning, mobile technologies, digital tools, and online marketing
 </li>
 <li>
 Ability to work effectively in a dynamic, global environment
 </li>
 <li>
 Comfortable with flexible working hours and remote collaboration
 </li>
 <li>
 Enthusiasm for developing a career in sales
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Performance-based bonus package
 </li>
 <li>
 Flexible working hours
 </li>
 <li>
 Additional benefits and incentives
 </li>
 <li>
 A strong opportunity to begin and develop your career within a global organization
 </li>
 <li>
 A supportive environment that encourages continuous learning, confidence-building, and professional growth
 </li>
 </ul>
</div>

Sales Support Representative

UPMC

<div><div>The Medicare Sales Support Representative provides administrative, operational, and customer support for the Medicare Sales team at UPMC Health Plan. This remote position is responsible for assisting sales representatives, brokers, and prospective members by handling inquiries, processing documentation, maintaining accurate records, and supporting day-to-day sales operations to ensure a positive customer experience and compliance with Medicare regulations.
This is a Monday through Friday daylight position, however, occasional evening shifts may be required to support business needs.
The Sales Rep will assist in managing membership growth and retention through the service area via telephonic contact with prospective members. Support the department's sales processes including answering incoming inquiries from prospective UPMC members and assisting with enrollments. Provide critical first impression to callers and help navigate them towards one of the ways to learn. 
 
Responsibilities:<ul><li>
Conduct outbound calls in accordance with sales department initiatives.</li><li>
Provide exemplary customer service by being proactive and responsive to all prospective UPMC Health Plan customer requests.</li><li>
Ability to understand and effectively communicate information regarding Medicare and Special Needs Plan product line.</li><li>
Leverage multiple department applications and systems while speaking to prospective members.</li><li>
Remain current on all department policies, procedures, plan benefit designs, and marketing activities resulting in Telephonic contact.</li><li>
Answer incoming inquiries from prospective UPMC Health Plan customers to support department sales goals.</li><li>
Document inquiries in sales CRM system in accordance with department guidelines.</li></ul></div><div><ul><li>
High school graduate or equivalent required.
</li><li>College degree preferred.</li><li>
Proficiency in typing.</li><li>
Ability to make independent decisions required.</li><li>
Knowledge of Microsoft Office and Excel Spreadsheet program preferred.</li><li>
Basic analytical skills necessary to evaluate customer needs.</li><li>
Demonstrates good organizational skills Minimum of 6 months of customer service and/or call center experience. 
 
Licensure, Certifications, and Clearances: 
</li><li>Act 34</li></ul> 
UPMC is an Equal Opportunity Employer/Disability/Veteran</div></div>

Medicare Sales Support Representative- Remote

Gomila intersole

[HIRING] - Customer Care Representative / Online Sales SupportCompany Overview:We are a growing footwear retail and ecommerce business in Pakistan, focused on men&rsquo;s, women&rsquo;s, and kids&rsquo; shoes. Our online sales are growing quickly through Meta ads, WhatsApp, and social media, and we are looking for energetic customer care representatives who can convert leads into confirmed orders while providing excellent customer support.Job Description &amp; Responsibilities:We are hiring Customer Care Representatives to handle incoming leads, customer chats, and online order support.Key responsibilities include:- Responding to customer inquiries on WhatsApp, Instagram, Facebook, and other chat platforms- Converting incoming leads into confirmed orders- Guiding customers about product availability, sizes, prices, delivery, and exchange policy- Following up with interested customers who have not placed an order yet- Confirming customer details, order information, and payment/payment method- Coordinating with the ecommerce/order dispatch team- Handling customer complaints, order status questions, and basic after-sales support- Maintaining a professional, polite, and fast response style- Updating lead/order sheets or CRM records accuratelyQualifications/Experience Required:- Prior experience in customer care, online sales, telesales, ecommerce support, or chat support preferred- Strong written communication skills in English and Urdu/Roman Urdu- Ability to convince customers and close sales without being pushy- Comfortable using WhatsApp Business, Facebook/Instagram inbox, Google Sheets, and basic order systems- Good typing speed and quick response time- Must be polite, patient, and customer-focused- Experience in fashion, footwear, retail, or ecommerce will be a plus- Fresh candidates with strong communication and sales skills may also applyLocation:On-site - Sundar Industrial Estate, Raiwind Road, LahoreSalary Range:PKR 50,000 basic salary per month + sales commissionStrong performers can earn an additional PKR 40,000 - 70,000 per month in commission, based on confirmed sales and target achievement.Benefits:- Sales performance commission- Growth opportunity in ecommerce and online sales- Training on products, sales scripts, and customer handling- Supportive team environment- Paid time off as per company policyHow to Apply:Please send your CV and a short introduction with the subject line:Customer Care Representative ApplicationAlso mention:- Your city/area- Previous customer support or sales experience- Expected salary- Availability/joining dateJob Type: Full-timePay: From Rs50,000.00 per monthWork Location: In person

Customer Care Representative / Online Sales Support

SIEGWERK

<div>We are looking for an all-round Sales Specialist, supporting our Sales Manager with administrative customer service as well as first level technical support in Dubai, Kuwait, Qatar, Bahrain, Egypt, Oman, and KSA. 
Your Tasks - What you can expect as Sales Support Specialist: 
<ul><li>
As the main contact and entry point, you handle all customer interactions and requests</li><li>
You manage full order lifecycle, including order entry, processing, confirmations, delivery coordination, and invoicing</li><li>
You monitor contract conditions, maintain payment terms, sales figures, and bonus accruals</li><li>
In addition, you manage consignment stocks and maintain customer master data</li><li>
While closely supporting the sales representative, you prepare sales statistics, reporting, and cover general administrative tasks</li><li>
You support customers with product-related questions, provide first-level technical support and coordinate more complex requests with internal technical teams</li></ul> 
Your Profile - What you bring as Sales Support Specialist: 
<ul><li>
Based on a technical or commercial qualification, you bring experience in sales support or customer service, ideally in printing ink or packaging industry</li><li>
Through your independent and structured working style, you manage tasks reliably and with a high sense of responsibility</li><li>
With a strong customer and service-oriented mindset, you consistently ensure high quality standards</li><li>
You have very good knowledge of MS Office, SAP knowledge is an advantage</li><li>
In daily business, you communicate confidently and professionally in English</li><li>
To better support sales activities in a technical environment, basic technical understanding would be a huge plus</li></ul><div></div><div> 
Your Contact:</div><div>
Please use our online platform to apply for this position. Job applications via mail or e-mail cannot be accepted due to data protection regulation.</div></div>

Sales Support Specialist

NielsenIQ

<div>Company Description 
At NIQ, our obsession in helping our clients to grow through a comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us. Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and how our clients drive their marketing and trade strategies 
Job Description 
NIQ is seeking a highly organized and detail-oriented Sales Support Administrator with experience in Microsoft Dynamics and Microsoft Suite. The ideal candidate will be a proactive team player with excellent communication skills and a strong focus on customer satisfaction. This role requires exceptional organizational abilities, a keen eye for detail, and the ability to take decisive action.
Responsibilities:<ul><li>
Utilize Microsoft Dynamics to support the sales team by accurately maintaining existing client and new prospect data, managing sales pipelines, and generating reports.</li><li>
Collaborate with the sales team to ensure timely and accurate entry of client orders, including pricing, product details, and delivery schedules.</li><li>
Provide administrative support to the sales team by preparing sales presentations, proposals, and contracts, ensuring all documents are accurate, professional, and meet company standards.</li><li>
Monitor and track sales activities, such as customer interactions, leads, opportunities, and follow-up actions, using Microsoft Dynamics to ensure timely and effective customer engagement.</li><li>
Assist in preparing sales forecasts and performance reports, analyzing data to identify trends, opportunities, and areas for improvement.</li><li>
Coordinate with cross-functional teams to ensure seamless order fulfillment, resolve customer inquiries, and optimize the overall sales process.</li><li>
Assisting the team with preparation for and attendance at client meetings</li><li>
Maintain up-to-date knowledge of product features, pricing, and promotions to provide accurate and relevant information to clients and the sales team.</li><li>
Contribute to the continuous improvement of sales support processes and systems, making recommendations for enhancements and implementing approved changes.</li><li>
Provide exceptional customer service by promptly responding to client inquiries, resolving issues, and ensuring client satisfaction throughout the sales process.</li><li>
Collaborate with the sales team to develop and maintain positive customer relationships, identifying upselling and cross-selling opportunities</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in business administration, marketing, or a related field is preferred.</li><li>
Proven experience as a Sales Support Administrator or in a similar sales support role.</li><li>
Proficient in using Microsoft Dynamics or similar CRM software.</li><li>
Advanced proficiency in Microsoft Suite, including Word, Excel, PowerPoint, and Outlook.</li><li>
Excellent organizational and multitasking skills with the ability to prioritize tasks and meet deadlines.</li><li>
Strong attention to detail and ability to maintain accuracy while working with large amounts of data.</li><li>
Exceptional interpersonal and communication skills, both written and verbal.</li><li>
Action-oriented mindset with the ability to take initiative and make informed decisions.</li><li>
Ability to work effectively as part of a team, collaborating with colleagues from various departments.</li><li>
Strong problem-solving skills and the ability to adapt to changing priorities and requirements</li></ul> 

Additional Information 
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including r&eacute;sum&eacute; screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ&rsquo;s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ&rsquo;s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.<div></div>
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including r&eacute;sum&eacute; screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ&rsquo;s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ&rsquo;s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Sales Support Administrator (UAE National only)

Schweitzer Engineering Laboratories

<div>The devices we make at SEL are embedded in the power grid. They prevent blackouts. They make outages safer and shorter in duration; they add cybersecurity, automation, and communication. They use cutting-edge technologies and operate at speeds that push other pieces of the grid to go faster. As a Technical Support Representative in Sales &amp; Customer Service, you&rsquo;ll provide world class customer service directly to our customers by providing technical support, engaging in customer trainings, and providing solutions and services that help our customers protect and control critical electrical infrastructure and power systems worldwide. 

 
As a Technical Support Representative, a typical day might include the following:<ul><li>
Diagnosing technical SEL product software and hardware issues</li><li>
Guide customers through steps to resolve issues of basic complexity. Understand when to elevate issues to Application Engineers.</li><li>
Provide excellent customer service using a wide variety of communication skills, especially phone and email communications.</li><li>
Log calls, problems addressed, and resolutions achieved in customer relationship management tool.</li><li>
Develop basic level understanding of SEL products, instruction manuals, and SEL software.</li><li>
Participate in direct customer training through customer visits, trainings, and annual interactive seminars.</li></ul> 
 
This job might be for you if:<ul><li>
You have an associate degree or equivalent experience.</li><li>
You have basic knowledge of SEL products, SEL&rsquo;s website, and How-To instructions</li><li>
You have excellent customer service commitment</li><li>
You have a strong ability to listen to customers to understand the problem, solve issues, or route as necessary.</li><li>
You have strong writing, documentation, and speaking skills</li><li>
You can learn new skills and are a self-starter</li><li>
You are technically curious and enjoy problem-solving</li><li>
You can travel occasionally for training purpose</li></ul>
Why this role is exciting:<ul><li>
You&rsquo;ll get to learn about SEL products and services from field experts</li><li>
You&rsquo;ll get to expand your knowledge regarding (but not limited to) electrical engineering, and power systems protection.</li><li>
You&rsquo;ll get to collaborate with SEL Application Engineers, Technical Support Representatives, Customer Service Representatives, and Account Representatives across Sales and Customer Service.</li><li>
You&rsquo;ll be in a constant state of learning, problem-solving, and sharing customer success.</li></ul>
Location 
We are open to this position being located in one of the following locations:<ul><li>
King of Prussia, PA</li><li>
Charlotte, NC</li><li>
Chattanooga, TN</li><li>
Boise, ID</li><li>
Phoenix, AZ</li></ul>
Competitive pay. Superior benefits. Inspiring work.
People are at the core of our company and we hire employee-owners. We welcome you to learn more about how we support employees.
<ul><li>We&rsquo;re 100% employee owned. Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401(k) options.</li><li>
We offer top tier medical, prescription, dental, vision, life, and disability insurance.</li><li>
We recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay.</li><li>
We foster growth and development of our employees through avenues such as STEM courses, apprenticeships, tuition assistance, and engineering development programs.
</li><li>Ask our team about other benefits including wellness, fertility, adoption, and flexible spending benefits.</li></ul>
Salary Information
$29.75 - $43.00 per hour. We base our starting pay offer on job-related factors such as candidate experience, training, knowledge, and skills.
Communication with Applicants
We communicate with all applicants. If you do not receive a response about your application, please check your SPAM filter or reach out to us at careers@selinc.com.
SEL is an Equal Opportunity Employer: Vets/Disabled.</div>

Technical Support Representative - Power Systems Relaying

D&L Parts Company

<div>Description:

Job Summary
The Customer Service Representative I (CSR) is the first point of contact for our customers and plays a key role in delivering a positive experience. This role focuses on order processing, product support, and professional communication in a fast-paced environment. The ideal candidate is customer-focused, detail-oriented, and motivated to learn our products and systems.<h3 class="jobSectionHeader">
Key Responsibilities</h3> 
Customer Support<ul><li>
Greet walk-in customers and handle incoming calls and emails</li><li>
Assist with pricing, product questions, order status, and returns</li><li>
Provide product information (after training) or connect customers with the right team member</li></ul>
Order Processing &amp; Sales Support<ul><li>
Accurately enter orders, quotes, and returns</li><li>
Verify product availability, pricing, and lead times</li><li>
Work closely with warehouse staff to ensure timely fulfillment</li><li>
Pull and package customer orders</li></ul>
Administrative &amp; Inventory<ul><li>
Maintain accurate customer records</li><li>
Keep counter and showroom clean and organized</li><li>
Participate in physical inventory counts</li><li>
Attend training sessions or trade shows as needed</li></ul>
Requirements:
<h3 class="jobSectionHeader">Qualifications</h3><ul><li>
High school diploma or equivalent (degree preferred)</li><li>
1&ndash;3 years of customer service experience (HVAC/wholesale preferred)</li><li>
Strong communication and computer skills (Microsoft Office, ERP systems)</li><li>
Detail-oriented with strong multitasking ability</li><li>
Positive attitude and team-player mindset</li><li>
Ability to lift up to 75 lbs. with assistance when needed</li><li>
HVAC or parts knowledge a plus</li><li>
Experience with Epicor, NetSuite, SAP, or similar systems preferred</li><li>
Bilingual (English/Spanish) a plus</li></ul></div>

Counter Sales- HVAC & Appliance

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