sales support representative

<div>HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. At HME you will have the opportunity to learn and grow while developing our future products. Come join our team!

HME is looking for your talent! If you are a Sales Support Representative, we would love to hear from you! This role is hybrid, onsite, Monday, Tuesday, and Thursday, remote Wednesday, and Friday.

What you will do in the position:
<ul>
<li>Order Processing 
<ul><li>Processers customer phone orders, faxed orders, email orders and internet orders from customers, enters orders into the ERP system and files all sales orders.</li>
<li>Processes quotes from Inside Sales and sales orders from Outside Sales.</li>
<li>Verifies sales orders for accuracy.</li>
<li>Processes assigned territory Dealer orders by receiving, reviewing for accuracy, confirming complete end user information and entering in ERP system.</li>
<li>Creates Cloud accounts on website and in ERP.</li>
<li>Pulls emails from the Sales Support Inbox throughout the day, ensuring there are no emails left at the end of the day.</li>
<li>Stays on queue when arriving to work and through the workday while at desk.</li>
</ul></li><li>Inbound Sales Inquiries 
<ul><li>Answers incoming calls for HME product pricing, availability of equipment, status of orders, etc.</li>
<li>Determines correct HME part number required by customer based on description.</li>
<li>Notifies Regional Sales Manager or Inside Sales Representative of any immediate purchase needs of customer.</li>
<li>Writes up customer orders.</li>
<li>Assists customers through Live Chat with purchase inquiries.</li>
<li>Checks voicemail twice daily and returns customer calls.</li>
<li>Backs up other Sales Support Representatives in their absence.</li>
</ul></li><li>General Support 
<ul><li>Provides Regional Sales Managers and Inside Sales Representatives with support in completing internal documentation for ordering of products by customer</li>
</ul>
</li></ul>What you will need to succeed:
<ul>
<li>Qualifications 
<ul><li>Professional demeanor.</li>
<li>Pleasant telephone manner.</li>
<li>Attention to detail.</li>
<li>Good grammar skills.</li>
<li>Good mathematical ability for order verification.</li>
<li>Good multitasking ability</li>
</ul></li><li>Experience 
<ul><li>0 - 2 years Related Field</li>
</ul></li><li>Education 
<ul><li>High School Diploma</li>
</ul></li><li>Travel: 0%</li>
</ul>
Pay Range: $18.00-$23.32/hour. This is the pay range we reasonably expect to pay for the role. It may vary depending on experience and other factors.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to use hands to handle or manipulate objects. The employee is regularly required to talk or hear, stand, walk, sit, work with computer and office equipment, machinery, or electrical tools, and reach with hands and arms. The employee is occasionally required to climb or balance, and stoop, kneel, crouch, or crawl.

Position requires frequent contact outside the department or company and the noise level in the work environment is usually quiet to moderate with occasional loud noise. The employee occasionally works near moving mechanical parts, works in high, precarious places, is exposed to fumes and/or airborne particles, toxic or caustic chemicals, outdoor weather conditions, and is regularly at risk of electric shock.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Sales Support Representative I, Temporary

Petzl

<div>Petzl America is currently looking for an Account Services Representative to work in our Professional Division. If you seek a long term account management/customer service role; project a positive attitude; are a skillful communicator, in writing, in person and over the phone; possess superior accuracy &amp; proofreading skills; thrive in a fast paced environment; have a strong technical aptitude and have a personal interest in Petzl gear and its applications, this could be the position for you. Experience with SAP, Salesforce &amp; familiarity with Petzl's Professional product line are preferred.
The Pro Account Services Representative plays a critical role in delivering exceptional customer service and supporting Petzl's Pro Division sales efforts across the United States and/or Canada. Acting as the first point of contact for customer inquiries-including pricing, products, and scheduling-this individual will ensure fast and accurate order processing, clear communication, and collaborative issue resolution with internal departments.
By building and maintaining strong relationships with dealers, retail staff, and end consumers, the Pro Account Services Representative promotes customer loyalty and brand trust. The position works closely with Petzl sales representatives, internal departments, and external partners to ensure accurate information flow and seamless order management.
Key responsibilities include:
Customer Service &amp; Sales Support<ul><li>
Ensure delivery of excellent customer service through fast, accurate processing of orders and timely responses to inquiries.</li><li>
Serve as the first point of contact for general questions regarding pricing, products, scheduling, delivery, and order status.</li><li>
Build and maintain strong business relationships with clients to encourage repeat business and loyalty to the Petzl brand.</li><li>
Provide product and technical information to retailers and end users to support purchasing decisions and application knowledge.</li><li>
Respond promptly to calls, emails, voicemails, and all customer inquiries.</li></ul>
Order Management<ul><li>
Process customer orders with accuracy and timeliness.</li><li>
Manage order revisions and confirm changes with customers as needed.</li><li>
Optimize order consolidation for efficient shipping and receiving.</li><li>
Proactively communicate allocation timelines, deadlines for modifications, and order status updates.</li><li>
Monitor and correct daily order anomalies to improve operational efficiency across the organization.</li><li>
Accurately process bids and quotes, and actively manage backorders to ensure timely delivery and appropriate carrier settings.</li><li>
Minimize cancellations and chargebacks through effective order oversight.</li></ul>
Account / Customer Management<ul><li>
Maintain accurate records in Salesforce; flag updates or corrections for the appropriate teams.</li><li>
Open and manage Customer Care files for any incoming order issues or errors.</li><li>
Develop and document account-specific procedures and ensure cross-training with at least one other team member for continuity during absences.</li><li>
Communicate account updates, credit status, and other critical information to customers as needed.</li></ul>
Interdepartmental Collaboration<ul><li>
Work with the Vendor Compliance Specialist on special order allocations.</li><li>
Coordinate with the Inventory Manager on large or exceptional orders.</li><li>
Partner with the Distribution Center for special shipping arrangements.</li><li>
Resolve credit hold issues in collaboration with the Finance team.</li><li>
Support the Sales team in achieving or exceeding sales targets by ensuring customer satisfaction and operational excellence.</li></ul>
The preferred start date will be as soon as possible. The position is full-time, non-exempt and qualifies for full health and welfare benefits, including a generous paid time off policy, a profit sharing plan, a 401(k) plan with match, and an extensive list of perks along with the opportunity to work a hybrid schedule of 3 days in office, 2 days working from home once training is complete. Our workplace environment and policies truly reflect our commitment to being a great place to work.
Our Platinum LEED certified building is located at 2929 Decker Lake Drive, Salt Lake City, UT.</div>

Customer Sales & Support Representative

Global ME Recruitment Network

Job Title: Product Support Sales Representative (PSSR) &ndash; Generators/GensetsLocation: DubaiWe are seeking an experienced Product Support Sales Representative (PSSR) with a strong background in diesel generator spare parts sales and aftermarket support. The ideal candidate will have hands-on experience with generators and a proven track record of developing business within the rental power, construction, oil &amp; gas, defence, and industrial sectors.This role focuses on promoting genuine spare parts, developing long-term customer relationships, identifying aftermarket opportunities, and achieving sales growth across the UAE market.Key Responsibilities:<ul><li>Promote and sell genuine generator/Gensets spare parts and aftermarket solutions.</li><li>Develop and manage relationships with customers in rental power, construction, oil &amp; gas, defence, and industrial sectors.</li><li>Identify new business opportunities and generate revenue through parts sales and service support.</li><li>Conduct customer visits to assess equipment requirements and recommend spare parts solutions.</li><li>Prepare quotations, negotiate contracts, and close sales opportunities.</li><li>Monitor market trends, competitor activities, and customer requirements.</li><li>Maintain CRM records and provide regular sales performance reports.</li><li>Collaborate with technical and service teams to ensure excellent customer support.</li></ul>Mandatory Requirements:<ul><li>Minimum 2 years of experience in generator spare parts sales or product support sales.</li><li>Strong knowledge of generators/Gensets.</li><li>Experience in generator parts identification, catalogues, and aftermarket solutions.</li><li>UAE market experience is mandatory.</li><li>Valid UAE Driving License is mandatory.</li><li>Diploma or Bachelor's Degree in Mechanical or Electrical Engineering.</li><li>Strong communication, negotiation, and customer relationship management skills.</li><li>Proficiency in MS Office and CRM software.</li></ul>Preferred Experience:<ul><li>Engine repowering projects.</li><li>Exposure to rental power companies.</li><li>Experience dealing with oil &amp; gas, construction, defence, military, or UN projects.</li><li>Arabic language skills will be an advantage.</li></ul>Compensation: Competitive salary + performance incentives + company benefits.Pay: AED5,000.00 - AED8,000.00 per hourApplication Question(s):<ul><li>How many years of experience do you have in generator spare parts sales, aftermarket sales, or product support sales?</li><li>Have you been responsible for selling genuine spare parts, service contracts, or aftermarket solutions for diesel generators?</li><li>Are you experienced in identifying generator or engine spare parts using parts catalogues, serial numbers, or technical documentation?</li><li>Do you have sales experience serving any of the following sectors: Rental Power, Generator, Gensets, Heavy Equipments?</li><li>Do you have a valid UAE Driving License?</li></ul>Work Location: On the road

Product Support Sales Representative (PSSR) – Generators/Gensets-Hindi Speakers

ICM Solutions

<div>Description:

ICM Solutions, the leader in crushing, underground mining rebuild, and white paving equipment, service, and solutions across the Mountain West, is seeking a Product Support Sales Representative (PSSR) to join our growing team in Arizona. The PSSR is a key member of the Sales team, elevating our customers' experience and driving their ROI to ensure customers' operational success and ICM's financial objectives. The PSSR will work with our customers as a consultant in the areas of technical support and product management to ensure the best rate of return on their crushing, screening, conveying, and washing equipment investments.
Duties &amp; Responsibilities:<ul><li>
Present, promote and sell products/services to existing and prospective customers.</li><li>
Perform cost-benefit and needs analysis of existing/potential customers to meet their objectives.</li><li>
Reach out to customer leads through cold calling.</li><li>
Expedite the resolution of customer problems and complaints to maximize satisfaction.</li><li>
Achieve agreed upon sales targets and outcomes within schedule and time frame.</li><li>
Coordinate sales effort with internal team members and other departments.</li><li>
Analyze the territory/market's potential, track sales and deliver status reports.</li><li>
Supply management with reports on customer needs, problems, interests, competitive activities and potential for new products and services.</li><li>
Travel (daily and overnight as needed) to build and maintain customer relationships and provide on-site support to operations.</li></ul>
Requirements:
<ul><li>Proven work experience as a sales representative; crushing/aggregates, mining or heavy equipment experience preferred.</li><li>
Highly motivated and target/goal driven.</li><li>
Familiarity w/CRM practices along with ability to build productive business professional relationships.</li><li>
Keep abreast of best practices and promotional trends.</li><li>
Excellent selling, communication, and negotiation skills.</li><li>
Prioritizing, time management and organizational skills.</li><li>
Excellent knowledge of MS Office.</li><li>
Ability to create and deliver presentations tailored to the audience needs.</li><li>
Continuously improve through feedback.</li></ul>
Why ICM Solutions?<ul><li>
Fast-growing company with big ambitions&mdash;to be the best crushing, underground mining rebuild, and white paving dealer in North America.</li><li>
Strong, people-focused culture where your work truly makes an impact.</li><li>
Competitive benefits: PTO, sick pay, medical/dental/vision/life insurance, 401(k) with company match, and more.</li></ul>
__________________________________________________________________________________________________________________ 
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c).</div>

Product Support Sales Rep - Crushing

The Home Depot

Job Description Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Store Support

COEGA Sunwear

<div>
 
 At CO&Eacute;GA, we are looking for a highly organized and proactive Sales Support professional to play a key role in driving sales success and delivering exceptional customer satisfaction.
 
 
 This role provides critical operational, administrative, and logistical support to the sales team, ensuring seamless order processing, inventory accuracy, e-commerce execution, and excellent service delivery across multiple retail and online sales channels.
 
 
 You will work closely with Sales, Warehouse, Production, Finance, Quality Control, and external logistics partners to ensure efficient day to day operations and support business growth.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Order Processing &amp; Inventory Management
 
 
 <ul>
 <li>
 Create, upload, commit, and maintain Sales Orders and Transfer Orders based on approved order sheets.
 </li>
 <li>
 Process daily orders from the CO&Eacute;GA Webshop and online retail partners.
 </li>
 <li>
 Capture orders in the ERP system, generate pick lists, and create waybills for warehouse fulfilment.
 </li>
 <li>
 Maintain accurate Stock on Hand (SOH) updates across e-commerce portals and customer templates.
 </li>
 <li>
 Manage Return to Vendor (RTV) processes, including documentation and coordination with Quality Control and Finance.
 </li>
 <li>
 Monitor and resolve order discrepancies, shortages, and picking variances in collaboration with warehouse and production teams.
 </li>
 <li>
 Complete sales orders upon delivery confirmation, process invoicing, and upload invoices to customer portals for billing and record management.
 </li>
 </ul>
 
 
 
 
 
 E-Commerce Sales Support
 
 
 <ul>
 <li>
 Prepare and upload product templates for new product launches and seasonal collections.
 </li>
 <li>
 Complete and maintain seasonal e-commerce Masterfile, ensuring accurate product specifications, imagery links, and listing details.
 </li>
 <li>
 Set up and maintain retailer price lists.
 </li>
 <li>
 Prepare promotional and campaign support sheets as directed by the Sales Manager.
 </li>
 <li>
 Review customer website listings to ensure product titles, descriptions, sizes, pricing, and images are accurate and up to date.
 </li>
 <li>
 Maintain portal hygiene by removing discontinued products and updating outdated information.
 </li>
 </ul>
 
 
 
 
 
 Customer Service Excellence
 
 
 <ul>
 <li>
 Respond promptly and professionally to customer queries via email and telephone.
 </li>
 <li>
 Manage shared customer service mailboxes efficiently.
 </li>
 <li>
 Provide accurate updates on product availability, order status, and delivery timelines.
 </li>
 <li>
 Resolve customer concerns including refunds, exchanges, and complaints with professionalism and care.
 </li>
 <li>
 Promote the CO&Eacute;GA brand through exceptional service and product knowledge, identifying opportunities to encourage add-on purchases.
 </li>
 <li>
 Maintain comprehensive customer service records and documentation.
 </li>
 </ul>
 
 
 
 
 
 Logistics Coordination
 
 
 <ul>
 <li>
 Coordinate with drivers, freight forwarders, warehouse teams, and delivery partners to ensure timely and complete deliveries.
 </li>
 <li>
 Communicate confirmed delivery schedules to customers once orders are ready for dispatch.
 </li>
 <li>
 Verify delivery costs against allocated budgets and escalate exceptions for Sales Manager approval where required.
 </li>
 <li>
 Manage outbound and inbound customs documentation, including Bills of Entry and Certificates of Origin.
 </li>
 <li>
 Coordinate inbound deliveries to the main warehouse and ensure timely Goods Receipt Notes (GRNs).
 </li>
 <li>
 Manage and archive Proof of Delivery (POD) documentation.
 </li>
 <li>
 Monitor inventory movements and liaise with production teams to resolve stock variances.
 </li>
 </ul>
 
 
 
 
 
 Sales Administration Support
 
 
 <ul>
 <li>
 Provide day to day administrative support to the Sales Manager and Junior Account Manager.
 </li>
 <li>
 Perform general administrative duties including filing, document management, reporting, and data entry.
 </li>
 <li>
 Assist with ad hoc sales support projects as required.
 </li>
 </ul>
 
 
 
 
 
 Note:
 
 The responsibilities and requirements outlined above are intended to be representative, but not all-inclusive, of the responsibilities and qualifications necessary for this position. Other related duties may be assigned as required to meet the ongoing needs of the organization.
 
 
 
 
 
 
 Job Specification:
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business management or related field.
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Experience
 
 
 <ul>
 <li>
 Previous experience in a Sales Support, Sales Administration, Customer Service, Logistics Coordination, or Order Fulfilment role.
 </li>
 <li>
 Previous experience working with ERP systems and order processing platforms is essential
 </li>
 <li>
 Experience managing e-commerce retailer portals and online marketplace operations is preferred.&nbsp;
 </li>
 <li>
 Proven experience coordinating with warehouse, logistics, production, finance, and customer service teams
 </li>
 <li>
 Experience handling invoicing, returns processing, stock reconciliations, and inventory updates
 </li>
 <li>
 Exposure to customs documentation, delivery scheduling, and proof of delivery management would be beneficial.
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 A customer-focused mindset, with the ability to prioritize customer satisfaction.
 </li>
 <li>
 Advanced Microsoft Excel skills. Pivot Table and VLOOKUP is a MUST. This skill will be tested at the interview stage.
 </li>
 <li>
 Self-motivated with strong organizational skills, attention to detail, with the ability to manage multiple tasks concurrently.
 </li>
 <li>
 Ability to work under pressure and to deadlines.
 </li>
 <li>
 Ability to work independently and collaboratively within cross-functional teams.
 </li>
 <li>
 Excellent communication and negotiation abilities to build and maintain relationships with clients and stakeholders.
 </li>
 </ul>
 
 
 
 
 
 Compensation
 
 
 <ul>
 <li>
 Salary AED 5,000
 </li>
 <li>
 Airfare Allowance
 </li>
 <li>
 Medical Insurance
 
 
 </li>
 <li>
 Seasonal Gifting
 </li>
 <li>
 Product Discount
 </li>
 </ul>
 
 
 
 
 
 
</div>

Sales Support

Spark Digital

Location: Remote Job Type: Full-Time / Part-Time Industry: Fitness &amp; Wellness (Premium Studio Experience)About UsPremium Studio is a premium wellness studio specializing in advanced infrared training, body transformation programs, and personalized fitness experiences. We are expanding our remote team to support growing demand across digital channels.Role OverviewWe are looking for a Customer Service Representative to manage inbound inquiries, convert leads, and support clients via WhatsApp, Instagram, and website chat.This role requires someone fast, professional, and confident in communication, with a strong understanding of fitness and wellness.Key Responsibilities<ul><li>Handle inbound inquiries via:</li><li>WhatsApp</li><li>Instagram DMs</li><li>Website chat</li><li>Respond quickly and professionally to customer questions</li><li>Guide leads toward booking sessions and challenge registrations</li><li>Provide accurate information about services, pricing, and programs</li><li>Follow up with potential clients to maximize conversions</li><li>Maintain a high standard of tone: premium, friendly, and confident</li><li>Update CRM / tracking sheets with customer interactions</li></ul>Requirements<ul><li>Fluency in English &amp; Arabic (Khaleeji dialect preferred)</li><li>Proven experience in customer service or sales (chat-based preferred)</li><li>Background or strong interest in fitness, wellness, or health industry</li><li>Excellent written communication skills</li><li>Ability to handle multiple conversations simultaneously</li><li>Fast response time and strong attention to detail</li><li>Comfortable working remotely and independently</li></ul>Preferred Qualifications<ul><li>Experience using WhatsApp Business / CRM tools</li><li>Previous experience in fitness studios, gyms, or wellness brands</li><li>Sales-oriented mindset (conversion-focused, not just support)</li></ul>What We Offer<ul><li>Fully remote work environment</li><li>Performance-based incentives</li><li>Opportunity to grow within a fast-scaling wellness brand</li><li>Exposure to premium fitness and transformation programs</li></ul>How to ApplyPlease apply with:<ul><li>Your CV</li><li>A short message explaining your experience in customer service and fitness/wellness</li><li>(Optional) Examples of chat/customer interactions you&rsquo;ve handled</li></ul>Important NoteThis role is not basic support &mdash; we are looking for someone who can communicate, engage, and convert clients professionally.Application Question(s):<ul><li>Are you female?</li></ul>Experience:<ul><li>customer support: 3 years (Required)</li><li>wellness &amp; fitness: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Work Location: Remote

FEMALE ONLY - Customer Service Representative (Remote) – Fitness & Wellness

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