salesforce administrator

Plutus21

<div><p><b>Position Summary:</b><br>
The <b>Salesforce Administrator</b> will handle all user and license management, configure Salesforce features, and maintain data accuracy. This person will manage sandboxes, support users, track adoption, and ensure smooth system performance. The role includes executing roadmap priorities, managing third-party integrations, developing scalable solutions, providing user training, and creating clear technical documentation.</p><h3 class="jobSectionHeader"><b>
Responsibilities:</b></h3><ul><li><p>
Manage users and licenses: setup, deactivation, roles, profiles, permissions, groups, OWD, and sharing rules.</p></li><li><p>
Configure Salesforce: Workflows, Process Builder, Flow, approval processes, record types, layouts, dashboards, and reports.</p></li><li><p>
Manage sandbox environments.</p></li><li><p>
Gather and translate business requirements into effective Salesforce solutions.</p></li><li><p>
Identify unused or underused platform features.</p></li><li><p>
Create and maintain the Salesforce roadmap and define priorities with stakeholders.</p></li><li><p>
Communicate platform changes to users and stakeholders.</p></li><li><p>
Maintain high data quality through automation and rules.</p></li><li><p>
Perform proactive system maintenance: Security Reviews, Release Updates, Health Check, and Optimizer.</p></li><li><p>
Handle user support tickets.</p></li><li><p>
Monitor and improve user adoption.</p></li><li><p>
Conduct new user onboarding and ongoing training.</p></li><li><p>
Maintain clear technical documentation.</p></li><li><p>
Manage integrated applications and work with third-party vendors.</p></li><li><p>
Validate business requirements considering security, scalability, and limits.</p></li><li><p>
Develop Apex classes, triggers, Visualforce pages, and Lightning components as needed.</p></li><li><p>
Create custom user interfaces using Visualforce, Aura, and Lightning Web Components.</p></li><li><p>
Use Salesforce APIs to connect with other company systems.</p></li><li><p>
Maintain code documentation and test classes.</p></li><li><p>
Oversee release cycles for new and updated applications.</p></li><li><p>
Integrate and maintain tools like Conga, Highspot, NetSuite, and Icertis.</p></li><li><p>
Collaborate with IT and developers to ensure system integration across the business.</p></li></ul><h3 class="jobSectionHeader"><b>
Requirements:</b></h3><p><b>
Minimum Required:</b></p><ul><li><p>
3+ years of Salesforce experience as both Administrator and Developer.</p></li><li><p>
Salesforce Administrator Certification.</p></li><li><p>
Salesforce Platform Developer I Certification.</p></li><li><p>
Strong communication skills to work with stakeholders at all levels.</p></li><li><p>
Experience with Apex, Visualforce, and JavaScript.</p></li><li><p>
Experience with Integration Tools (Celigo, Boomi, Informatica).</p></li><li><p>
Experience with Salesforce CPQ.</p></li><li><p>
Knowledge of change management and governance.</p></li><li><p>
Understanding of Order-to-Cash processes.</p></li><li><p>
Bachelors degree from a 4-year accredited college/university (preferred).</p></li></ul></div>

Salesforce Administrator

Nyman Turkish PC

<div><div>At Nyman Turkish, we pride ourselves on being a nationally recognized &ldquo;full-service&rdquo; law firm specializing in California Workers&rsquo; Compensation and Social Security Disability. Led by civil rights experts and Partners Jason Turkish, Jessica Turkish, Melissa Nyman, Spencer Nyman, and California Workers&rsquo; Compensation Chair Brant Bruner, we&rsquo;ve helped thousands of claimants recover tens of millions in benefits.</div>
<div>Nyman Turkish offers unmatched representation for individuals with workplace injuries and disabilities. Our structure and workflows allow us to provide clients with personalized and efficient &ldquo;boutique&rdquo; representation at every step of the process.</div>
<div></div><div><b>About the Role</b></div>
<div>The <b>Salesforce Administrator, Marketing Cloud</b> will serve as a senior platform specialist responsible for the strategic development, administration, and optimization of our Litify-based Salesforce ecosystem, with a dedicated focus on Marketing Cloud and Data Cloud capabilities. You will lead cross-functional initiatives to unify client data, drive sophisticated marketing automation, and enhance our data architecture&mdash;while supporting and mentoring a team serving 200+ users. This is a high-impact role with significant visibility and the opportunity to shape how the firm leverages Salesforce&rsquo;s most advanced cloud products.</div>
<div></div><div><b>Key Responsibilities</b></div>
<ul><li>Own the configuration, management, and optimization of Salesforce Marketing Cloud, including Email Studio, Journey Builder, Automation Studio, and Content Builder.</li>
<li>Lead the implementation and administration of Salesforce Data Cloud, including data model design, identity resolution, segmentation, and activation strategies. Architect data integration pipelines between Data Cloud, Marketing Cloud, and the core Litify environment to create unified client profiles.</li>
<li>Design and execute multi-channel marketing journeys and automated campaigns, ensuring deliverability, compliance, and performance.</li>
<li>Serve as a senior administrator of the Litify Salesforce environment, ensuring scalability, stability, security, and user accessibility across the platform.</li>
<li>Oversee daily administrative operations including user provisioning, permission sets, role hierarchy management, report/dashboard development, Flow troubleshooting, and user support ticket resolution.</li>
<li>Lead the evaluation of declarative vs. programmatic solutions, establish standards for Salesforce Flow and automation, and conduct regular system audits to maintain data integrity and security compliance.</li>
<li>Drive platform optimization initiatives, including third-party integrations (telephony, workflow tools, marketing platforms) and the exploration of AI-powered enhancements.</li>
<li>Lead the preparation, testing, and execution of Salesforce releases while maintaining comprehensive documentation and championing best practices across system governance.</li>
<li>Serve as a trusted internal advisor on Salesforce platform capabilities, mentoring junior team members and guiding the organization on strategic platform improvements.</li>
</ul><div><b>Required Skills &amp; Qualifications</b></div>
<ul><li>Minimum <b>5 years of hands-on Salesforce administration and/or development experience</b> in a production environment.</li>
<li><b>Salesforce Administrator certification required.</b></li>
<li>Demonstrated experience with <b>Salesforce Marketing Cloud</b> (Email Studio, Journey Builder, Automation Studio) in a professional capacity.</li>
<li>Working knowledge of <b>Salesforce Data Cloud</b> concepts including data modeling, identity resolution, and segmentation.</li>
<li>Experience with <b>Litify</b> or <b>Salesforce Service Cloud</b> strongly preferred.</li>
<li>Proven ability to manage complex, multi-workstream projects and balance competing priorities in a fast-paced environment.</li>
<li>Strong analytical and problem-solving skills with a strategic, proactive mindset toward continuous improvement.</li>
<li>Excellent written and verbal communication skills, including the ability to train and mentor users at all levels of technical proficiency.</li>
<li>Highly detail-oriented with a strong commitment to security, data hygiene, documentation, and platform governance.</li>
</ul><div><b>Preferred Qualifications</b></div>
<ul><li>Marketing Cloud Email Specialist, Marketing Cloud Administrator, or Data Cloud Consultant certification.</li>
<li>Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder).</li>
<li>Experience with AMPscript, SSJS (Server-Side JavaScript), or Salesforce CDP within Marketing Cloud.</li>
<li>Familiarity with data privacy regulations (GDPR, CCPA, CAN-SPAM) and their application within marketing platforms.</li>
<li>Experience with Salesforce DevOps tools, CI/CD pipelines, or release management platforms (e.g., Gearset, Copado).</li>
<li>Background in the legal industry or professional services environment.</li>
</ul><div><b>Compensation</b></div>
<ul><li><b>Salary Range:</b> $130,000 &ndash; $150,000, depending on experience.</li>
</ul>
<div></div><div><b>Benefits</b></div>
<ul><li>Excellent work environment with opportunities for career growth within the firm.</li>
<li>Comprehensive benefits package: medical, dental, life, disability.</li>
<li><b>401(k) with 6% employer match.</b></li>
<li>Paid holidays, PTO, sick time, and more.</li>
</ul>
<div></div><div><b>Equal Opportunity Employer</b></div>
<div>Nyman Turkish is proud to be an Equal Opportunity Employer. We encourage applicants from all backgrounds&mdash;including but not limited to race, religion, color, national origin, sex, age, and disability&mdash;to apply.</div></div>

Salesforce Administrator Marketing and Data Cloud

Deraya Insurance Brokerage

<div>
 <strong>
  About the Role
 </strong>
 <p>
  We are looking for a
  <strong>
   Senior Salesforce System Administrator
  </strong>
  with strong
  <strong>
   Lightning development capabilities
  </strong>
  to lead the evolution of our CRM landscape and directly support business growth.
 </p>
 <p>
  This is a
  <strong>
   high-impact, hybrid Admin + Developer role
  </strong>
  where you will own the Salesforce platform end-to-end&mdash;optimizing sales processes, enabling data-driven decisions, and delivering scalable solutions that enhance productivity across the organization.
 </p>
 <p>
  You will work closely with
  <strong>
   Sales, Customer Service, and Leadership teams
  </strong>
  to translate business needs into robust Salesforce solutions.
 </p>
 <strong>
  Key Responsibilities
 </strong>
 <ul>
  <li>
   <strong>
    Own and manage the Salesforce platform
   </strong>
  </li>
  <li>
   <strong>
    User management, roles, profiles, permissions, and security model
   </strong>
  </li>
  <li>
   System configuration, data integrity, and environment management
  </li>
  <li>
   <strong>
    Design and implement scalable solutions on Lightning Platform
   </strong>
  </li>
  <li>
   <strong>
    Develop using Apex, Lightning Web Components (LWC), and Flows
   </strong>
  </li>
  <li>
   Build custom objects, validation rules, and automation
  </li>
  <li>
   <strong>
    Drive sales process optimization
   </strong>
  </li>
  <li>
   <strong>
    Enhance lead management, opportunity tracking, and pipeline visibility
   </strong>
  </li>
  <li>
   Improve forecasting accuracy and reporting capabilities
  </li>
  <li>
   <strong>
    Partner with business stakeholders
   </strong>
  </li>
  <li>
   <strong>
    Gather requirements from Sales and Customer teams
   </strong>
  </li>
  <li>
   Translate business needs into technical solutions
  </li>
  <li>
   <strong>
    Manage integrations and data flows
   </strong>
  </li>
  <li>
   <strong>
    Integrate Salesforce with external systems (ERP, contact center, marketing tools)
   </strong>
  </li>
  <li>
   Ensure data consistency and reliability across platforms
  </li>
  <li>
   <strong>
    Deliver insights and reporting
   </strong>
  </li>
  <li>
   <strong>
    Build dashboards and reports to support decision-making
   </strong>
  </li>
  <li>
   Enable leadership visibility on KPIs and performance
  </li>
  <li>
   <strong>
    Ensure platform performance and governance
   </strong>
  </li>
  <li>
   <strong>
    Monitor system health, troubleshoot issues, and manage releases
   </strong>
  </li>
  <li>
   Enforce best practices in development, security, and data governance
  </li>
 </ul>
 <strong>
  Requirements
 </strong>
 <ul>
  <li>
   <strong>
    Experience:
   </strong>
  </li>
  <li>
   <strong>
    3+ years
   </strong>
   of hands-on experience with Salesforce (Admin + Development)
  </li>
  <li>
   Proven experience in
   <strong>
    Lightning Platform development
   </strong>
  </li>
  <li>
   <strong>
    Technical Skills:
   </strong>
  </li>
  <li>
   <strong>
    Strong expertise in Apex, LWC, Flows, and Salesforce configuration
   </strong>
  </li>
  <li>
   Experience with
   <strong>
    Sales Cloud
   </strong>
   , including pipeline management and forecasting
  </li>
  <li>
   Solid understanding of
   <strong>
    data models, security architecture, and automation tools
   </strong>
  </li>
  <li>
   <strong>
    Business Acumen:
   </strong>
  </li>
  <li>
   <strong>
    Deep understanding of sales processes, CRM lifecycle, and revenue operations
   </strong>
  </li>
  <li>
   Ability to align Salesforce capabilities with business objectives
  </li>
  <li>
   <strong>
    Certifications (Required/Preferred):
   </strong>
  </li>
  <li>
   <strong>
    Salesforce Certified Administrator
   </strong>
  </li>
  <li>
   Salesforce Platform Developer I
  </li>
  <li>
   <strong>
    Soft Skills:
   </strong>
  </li>
  <li>
   <strong>
    Strong stakeholder management and communication skills
   </strong>
  </li>
  <li>
   Ability to work independently and drive initiatives end-to-end
  </li>
 </ul>
 <strong>
  Nice-to-Have
 </strong>
 <ul>
  <li>
   Experience with
   <strong>
    API integrations
   </strong>
   (REST/SOAP) and middleware tools
  </li>
  <li>
   Exposure to
   <strong>
    Salesforce integrations with ERP or contact center platforms
   </strong>
  </li>
  <li>
   <strong>
    Experience in insurance, financial services, or high-growth environments
   </strong>
  </li>
  <li>
   <strong>
    Knowledge of Salesforce reporting tools, Tableau, or Power BI
   </strong>
  </li>
  <li>
   <strong>
    Familiarity with DevOps practices (CI/CD for Salesforce)
   </strong>
  </li>
 </ul>
 <strong>
  Why Join Us
 </strong>
 <ul>
  <li>
   <strong>
    Own a critical platform
   </strong>
   that directly impacts revenue and customer experience
  </li>
  <li>
   Work in a
   <strong>
    high-visibility role
   </strong>
   with strong exposure to leadership
  </li>
  <li>
   Opportunity to
   <strong>
    shape and scale Salesforce
   </strong>
   in a growing organization
  </li>
  <li>
   Be part of a
   <strong>
    digital transformation journey
   </strong>
   , driving real business outcomes
  </li>
  <li>
   Collaborative environment with
   <strong>
    cross-functional impact
   </strong>
  </li>
 </ul>
 <strong>
  Call to Action
 </strong>
 <ul>
  <li>
   If you are passionate about building scalable CRM solutions and driving sales excellence through Salesforce, we would like to hear from you.
  </li>
 </ul>
</div>


Senior Salesforce System Administrator (Lightning Platform)

Robusta

<div><p><b>About Octopus by RTG</b></p><p>
Octopus by RTG is the tech hiring and outsourcing arm of <b>Robusta Technology Group</b>, dedicated to connecting exceptional tech talent with top-tier organizations across the <b>MENA, GCC, Europe, the US, and Canada</b>. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to <b>empower growth, innovation, and excellence</b> by matching the right talent with the right opportunities.</p><p>
Currently, we are hiring a Salesforce Consultant for one of our <b>partner organizations in KSA</b>, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.</p><p>
The <b>Salesforce Consultant / Administrator</b> is responsible for overseeing the implementation and ongoing management of Theeb&rsquo;s <b>Salesforce platform</b>. This role coordinates closely with the external implementation vendor during the project execution phase and assumes full ownership of system administration post go-live.</p><p>
The position ensures Salesforce effectively supports business objectives, integrates seamlessly with core enterprise systems, and delivers high levels of user adoption, data quality, and operational efficiency.</p><p></p><p><b>
Main Responsibilities</b></p><ul><li><ul><li>
Manage and coordinate day-to-day activities with the external Salesforce implementation vendor.
</li><li>Review, validate, and approve business requirements, system designs, and development deliverables.
</li><li>Support <b>User Acceptance Testing (UAT)</b>, ensure adequate testing coverage, and track issue resolution through to closure.
</li><li>Configure and administer Salesforce components, including <b>objects, fields, workflows, validation rules, and flows</b>.
</li><li>Manage users, profiles, roles, permission sets, and access controls in line with security policies.
</li><li>Develop and maintain <b>dashboards, reports, and analytics</b> to support business and executive decision-making.
</li><li>Ensure seamless integration with <b>CarPro, Genesys, MuleSoft, and Data Warehouse</b> platforms.
</li><li>Provide training, documentation, and ongoing support to end users to drive adoption and effective usage.
</li><li>Enforce Salesforce security standards, data governance policies, and compliance requirements.
</li><li>Act as the <b>primary internal subject matter expert (SME)</b> for Salesforce operations, enhancements, and best practices.<br>
</li></ul></li></ul><br>
<br>
<b>Requirements</b><br>
<br>
Education<ul><li>
Bachelor&rsquo;s degree in <b>Information Systems, Computer Science</b>, or a related field.
</li></ul>Experience &amp; Technical Skills<ul><li>
<b>5+ years</b> of experience in Salesforce implementation, administration, or consulting roles.
</li><li>Strong hands-on experience in Salesforce configuration, user management, automation, and reporting.
</li><li>Solid understanding of <b>system integration concepts, APIs, and middleware tools</b> (e.g., MuleSoft).
</li><li>Proven ability to coordinate with vendors and manage complex, multi-stakeholder initiatives.
</li><li>Strong analytical, problem-solving, and communication skills.
</li><li>Excellent stakeholder management and documentation capabilities.
</li></ul>Certifications
<ul><li>Salesforce Administrator
</li></ul><p>or</p><ul><li>
Salesforce Platform App Builder
</li></ul><p>or</p><ul><li>
Salesforce Consultant (Sales / Service / Experience Cloud)
</li></ul>Language Requirements<ul><li>
<b>Fluent in Arabic and English</b> (spoken and written).</li></ul></div>

Salesforce Consultant - Octopus by RTG

Crane NXT

<div><div><div><div><div><p>Crane Payment Innovations is the leader in world class automated payment solutions. We partner with businesses to provide payment experiences that set new and innovative standards for consumer convenience, security and reliability. We are excited to explore new ways every day to improve how millions of people across the globe can make their payments in a way that fits with their lives. Our global engineers develop products and deliver innovative solutions in currency validation technologies, cash management systems, digital payment technologies, mobile applications, security and digital advertising. We offer a range of devices for bill and coin validation, cash recycling and dispensing systems, IoT applications for our enterprise-level connected products and services, and software applications to integrate sensory hardware to machines and networks.</p></div><div><p>
At CPI you will become a valuable part of an inclusive culture of collaboration and innovation with the support of over 2,000 associates working in one of our 15 offices across the world. If you want to have a hands-on global impact on payment solutions, we want you to join our team as a <b>Salesforce</b> <b>Field Service Administrator </b>This is a full-time remote position reporting from our Malvern, Pennsylvania office.</p></div><div><p><b>
Primary Function</b></p></div><div><p>
The Salesforce Field Service Administrator will be responsible to understand CPI business metrics, KPI&rsquo;s, challenges and help design and implement effective solutions in the form of process changes and or leveraging existing applications/tools. The Salesforce Field Service Administrator will provide hands-on expertise with Salesforce and will help with analysis, design and delivery. The role will also provide guidance, expertise, and internal consultancy to IT teams (ERP, Salesforce, Data &amp; Analytics) and cross-functional teams (Sales, Service, Marketing, Supply Chain).</p><p><b>
Responsibilities and Duties</b></p></div><div><ul><li><p>
Gain intimate knowledge of the business and the organization&rsquo;s culture to design and build solutions that are aligned with key objectives and future goals of the organization.</p></li></ul></div><div><ul><li><p>
Provide thought leadership on improving operations through the use of new or underutilized Salesforce features</p></li></ul></div><div><ul><li><p>
Define and implement best practices for operational salesforce usage and implement solutions/applications with necessary customizations and integrations</p></li></ul></div></div><div><div><ul><li><p>
Define the standards for monitoring the overall health of operational processes and underlying systems with reports, dashboards, queries, and other relevant tools</p></li></ul></div><div><ul><li><p>
Develop and customize Salesforce Field Service Lightning solutions to meet business needs.</p></li></ul></div><div><ul><li><p>
Configure key FSL components such as work orders, service appointments, and scheduling optimization.</p></li></ul></div><div><ul><li><p>
Build and maintain custom Apex classes, triggers, and Lightning Web Components (LWC).</p></li></ul></div><div><ul><li><p>
Integrate FSL with other systems and third-party applications.</p></li></ul></div><div><ul><li><p>
Collaborate with business analysts and field teams to gather and refine requirements.</p></li></ul></div><div><ul><li><p>
Optimize the FSL mobile app for field technicians.</p></li></ul></div><div><ul><li><p>
Develop and maintain up-to-date technical, functional and process documentation.</p></li></ul></div><div><ul><li><p>
Stay up-to-date with Salesforce releases and ensure compatibility with FSL configurations</p></li></ul></div><p></p><div><p><b><br>
Qualifications and Required Skills</b></p></div><div><ul><li><p>
Bachelor&rsquo;s degree in Computer Science, Information Technology or a related field.</p></li></ul></div><div><ul><li><p>
5+ years hands-on and experience administering or developing within Salesforce</p></li></ul></div><div><ul><li><p>
Salesforce Administrator and/or Advanced Administrator Certification</p></li></ul></div><div><ul><li><p>
Salesforce Field Service Lightning certification</p></li></ul></div><div><ul><li><p>
Salesforce Application, System or Business Analyst certification preferred</p></li></ul></div><div><ul><li><p>
Experience with Mulesoft preferred</p></li></ul></div><p></p><div><p><b><br>
Physical Requirements of the Job</b></p></div></div><div><div><ul><li><p>
Office environment; must be able to perform frequent repetitive tasks, and be able to sit or stand at and operate a computer for up to 80% of the day.</p></li></ul></div><div><ul><li><p>
Cognitive skills such as thinking, reasoning, understanding, learning and remembering are required 100 % of the day.</p></li></ul></div><div><ul><li><p>
Travel to CPI sites when required</p></li></ul></div><p></p><div><p><b><br>
Key Attributes for Success</b></p></div><div><ul><li><p>
Demonstrated experience &amp; a high-level of comfort with Salesforce automations (Process builders, Apex triggers, Workflows, Visualforce, etc.), CPQ, Managed &amp; Connected applications (Act-On, Docusign, Conga, etc.), Middleware (Mulesoft, Jitterbit, SAP Data Services, RPA, SSIS), Databases &amp; Reporting tools (Qlik, JIRA, SQL,etc.), ERP (SAP, QAD, a plus)</p></li></ul></div><div><ul><li><p>
High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities</p></li></ul></div><div><ul><li><p>
Excellent analytical and problem-solving skills and the ability to multi-task in a fast-paced environment</p></li></ul></div><div><ul><li><p>
Ability to establish credibility and be decisive and able to recognize and support the organization's preferences and priorities</p></li></ul></div><div><ul><li><p>
Results and people oriented with sound judgment&mdash;ability to balance other business considerations</p></li></ul></div><div><ul><li><p>
Team player &ndash; able to work in a matrix organization</p></li></ul></div><div><ul><li><p>
Excellent communication skills verbally and in writing</p></li></ul></div><p></p><div><p><b><br>
We offer</b></p></div><div><ul><li><p>
Competitive salaries (Range is $100,000-$120,000)</p></li></ul></div><div><ul><li><p>
Paid time off</p></li></ul></div><div><ul><li><p>
Sick time off</p></li></ul></div><div><ul><li><p>
Medical, dental, &amp; vision insurance</p></li></ul></div><div><ul><li><p>
Flexible spending accounts</p></li></ul></div></div><div><div><ul><li><p>
Life insurance and disability benefits</p></li></ul></div><div><ul><li><p>
401K with Company contribution</p></li></ul></div><div><ul><li><p>
Community involvement</p></li></ul></div><div><ul><li><p>
Opportunities to travel and work at our global sites</p></li></ul></div><p></p><div><p><b><br>
CPI is part of Crane NXT</b></p><p>
Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. The company is a pioneer in advanced, proprietary micro-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary core capabilities with detection and sensing technologies. Crane NXT has approximately 4,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit www.cranenxt.com.</p><p><i>
Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.</i></p><p>
#LI-HYBRID</p></div></div></div></div></div><p></p>

Salesforce Field Service Administrator

<div><div><div><div><div><p>Crane Payment Innovations is the leader in world class automated payment solutions. We partner with businesses to provide payment experiences that set new and innovative standards for consumer convenience, security and reliability. We are excited to explore new ways every day to improve how millions of people across the globe can make their payments in a way that fits with their lives. Our global engineers develop products and deliver innovative solutions in currency validation technologies, cash management systems, digital payment technologies, mobile applications, security and digital advertising. We offer a range of devices for bill and coin validation, cash recycling and dispensing systems, IoT applications for our enterprise-level connected products and services, and software applications to integrate sensory hardware to machines and networks.</p></div><div><p>
At CPI you will become a valuable part of an inclusive culture of collaboration and innovation with the support of over 2,000 associates working in one of our 15 offices across the world. If you want to have a hands-on global impact on payment solutions, we want you to join our team as a <b>Salesforce</b> <b>Field Service Administrator </b>This is a full-time remote position reporting from our Malvern, Pennsylvania office.</p></div><div><p><b>
Primary Function</b></p></div><div><p>
The Salesforce Field Service Administrator will be responsible to understand CPI business metrics, KPI&rsquo;s, challenges and help design and implement effective solutions in the form of process changes and or leveraging existing applications/tools. The Salesforce Field Service Administrator will provide hands-on expertise with Salesforce and will help with analysis, design and delivery. The role will also provide guidance, expertise, and internal consultancy to IT teams (ERP, Salesforce, Data &amp; Analytics) and cross-functional teams (Sales, Service, Marketing, Supply Chain).</p><p><b>
Responsibilities and Duties</b></p></div><div><ul><li><p>
Gain intimate knowledge of the business and the organization&rsquo;s culture to design and build solutions that are aligned with key objectives and future goals of the organization.</p></li></ul></div><div><ul><li><p>
Provide thought leadership on improving operations through the use of new or underutilized Salesforce features</p></li></ul></div><div><ul><li><p>
Define and implement best practices for operational salesforce usage and implement solutions/applications with necessary customizations and integrations</p></li></ul></div></div><div><div><ul><li><p>
Define the standards for monitoring the overall health of operational processes and underlying systems with reports, dashboards, queries, and other relevant tools</p></li></ul></div><div><ul><li><p>
Develop and customize Salesforce Field Service Lightning solutions to meet business needs.</p></li></ul></div><div><ul><li><p>
Configure key FSL components such as work orders, service appointments, and scheduling optimization.</p></li></ul></div><div><ul><li><p>
Build and maintain custom Apex classes, triggers, and Lightning Web Components (LWC).</p></li></ul></div><div><ul><li><p>
Integrate FSL with other systems and third-party applications.</p></li></ul></div><div><ul><li><p>
Collaborate with business analysts and field teams to gather and refine requirements.</p></li></ul></div><div><ul><li><p>
Optimize the FSL mobile app for field technicians.</p></li></ul></div><div><ul><li><p>
Develop and maintain up-to-date technical, functional and process documentation.</p></li></ul></div><div><ul><li><p>
Stay up-to-date with Salesforce releases and ensure compatibility with FSL configurations</p></li></ul></div><p></p><div><p><b><br>
Qualifications and Required Skills</b></p></div><div><ul><li><p>
Bachelor&rsquo;s degree in Computer Science, Information Technology or a related field.</p></li></ul></div><div><ul><li><p>
5+ years hands-on and experience administering or developing within Salesforce</p></li></ul></div><div><ul><li><p>
Salesforce Administrator and/or Advanced Administrator Certification</p></li></ul></div><div><ul><li><p>
Salesforce Field Service Lightning certification</p></li></ul></div><div><ul><li><p>
Salesforce Application, System or Business Analyst certification preferred</p></li></ul></div><div><ul><li><p>
Experience with Mulesoft preferred</p></li></ul></div><p></p><div><p><b><br>
Physical Requirements of the Job</b></p></div></div><div><div><ul><li><p>
Office environment; must be able to perform frequent repetitive tasks, and be able to sit or stand at and operate a computer for up to 80% of the day.</p></li></ul></div><div><ul><li><p>
Cognitive skills such as thinking, reasoning, understanding, learning and remembering are required 100 % of the day.</p></li></ul></div><div><ul><li><p>
Travel to CPI sites when required</p></li></ul></div><p></p><div><p><b><br>
Key Attributes for Success</b></p></div><div><ul><li><p>
Demonstrated experience &amp; a high-level of comfort with Salesforce automations (Process builders, Apex triggers, Workflows, Visualforce, etc.), CPQ, Managed &amp; Connected applications (Act-On, Docusign, Conga, etc.), Middleware (Mulesoft, Jitterbit, SAP Data Services, RPA, SSIS), Databases &amp; Reporting tools (Qlik, JIRA, SQL,etc.), ERP (SAP, QAD, a plus)</p></li></ul></div><div><ul><li><p>
High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities</p></li></ul></div><div><ul><li><p>
Excellent analytical and problem-solving skills and the ability to multi-task in a fast-paced environment</p></li></ul></div><div><ul><li><p>
Ability to establish credibility and be decisive and able to recognize and support the organization's preferences and priorities</p></li></ul></div><div><ul><li><p>
Results and people oriented with sound judgment&mdash;ability to balance other business considerations</p></li></ul></div><div><ul><li><p>
Team player &ndash; able to work in a matrix organization</p></li></ul></div><div><ul><li><p>
Excellent communication skills verbally and in writing</p></li></ul></div><p></p><div><p><b><br>
We offer</b></p></div><div><ul><li><p>
Competitive salaries</p></li></ul></div><div><ul><li><p>
Paid time off</p></li></ul></div><div><ul><li><p>
Sick time off</p></li></ul></div><div><ul><li><p>
Medical, dental, &amp; vision insurance</p></li></ul></div><div><ul><li><p>
Flexible spending accounts</p></li></ul></div></div><div><div><ul><li><p>
Life insurance and disability benefits</p></li></ul></div><div><ul><li><p>
401K with Company contribution</p></li></ul></div><div><ul><li><p>
Community involvement</p></li></ul></div><div><ul><li><p>
Opportunities to travel and work at our global sites</p></li></ul></div><p></p><div><p><b><br>
CPI is part of Crane NXT</b></p><p>
Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. The company is a pioneer in advanced, proprietary micro-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary core capabilities with detection and sensing technologies. Crane NXT has approximately 4,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit www.cranenxt.com.</p><p><i>
Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.</i></p><p>
#LI-HYBRID</p></div></div></div></div></div><p></p>

Workwear Outfitters

<div><p>Workwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in Nashville, Tennessee with over $800 million in sales and we employ more than 5,800 people in facilities spanning the globe.
</p><p></p><p>Brands under the Workwear Outfitters umbrella include Red Kap&reg;, Bulwark&reg;, Image Authority&reg;, Kodiak&reg;, Terra&reg;, Liberty &reg;, Work Authority&reg;, Workrite&reg; Fire Service, Chef Designs&reg;, and Horace Small&reg;. Workwear Outfitters is also the exclusive licensee for Dickies&reg; apparel in the B2B channel.
</p><p></p><p>Our Purpose: &ldquo;We champion and empower workers who make our world work better&rdquo;
</p><p></p><p>Major benefits include medical, vision and dental, Life and Disability coverage.
</p><p>Other benefits included: 401K, Tuition reimbursement, Employee Assistance Program, Flexible Spending Accounts, and many others.
</p><p></p><p><b>What You Will Do as a CRM Analyst: </b>The CRM Analyst role is responsible for the WWOF Customer Relationship Management (CRM) system, acting as a strategic partner with internal stakeholders to help produce solutions to drive revenue, increase overall efficiencies, drive data integrity through processes/routines and help solve business problems.
</p><p></p><p><b>How You Will Make a Difference:
</b></p><ul><li>Serve as a senior-level system administrator for the Salesforce Lightning environment managing fields/objects, record types, data validation, content/visuals, integrations (both internal and external), and other features as needed.
</li><li>Lead continuous analysis of Salesforce.com platform features, releases, upgrades, and best practices that align with organizational vision and strategy and that achieve the greatest business impact.
</li><li>Maintain proper documentation of processes, policies, and configurations (including functional and technical designs) made to the system in accordance with ISO requirements and in preparation for releases and upgrades.
</li><li>Interpret communications between technical process, business stakeholders, and users.
</li><li>Develop and execute comprehensive Salesforce CRM training for sales teams and end users, including creating materials, leading sessions, and supporting ongoing adoption and best practices.
</li><li>Build and maintain reports/dashboards that monitor sales activity, revenue, and opportunity pipeline.
</li><li>Create materials (trainings, resources, videos, etc.), supporting user adoption and best practices to socialize key learnings for broader enablement.
</li><li>Work with WWOF&rsquo;s SFDF team and stakeholders to establish suitable processes to support administrative, development, and change management activities.
</li><li>Qualify and evaluate vendors and applications to present business use cases for system improvement and implementation.
</li><li>Engage with brand managers, merchandisers, marketing, and other departments to define and document development requirements and identify modifications to impact business processes.
</li></ul><p></p><p><b>Skills for Success:
</b></p><ul><li>Bachelor&rsquo;s degree and 3-5 years of experience; or relevant experience
</li></ul><ul><li>Current Salesforce Certified and Certified Advance Administrator Certifications required
</li></ul><ul><li>Salesforce Certified Platform App Builder and Salesforce Certified Business Analyst preferred
</li></ul><ul><li>Experience in sales with an understanding of different sales methodologies, sales cycles, and customer journeys in a multi-branded organization.
</li></ul><ul><li>Hands on experience &amp; functional understanding of core Salesforce features including, custom objects, page layouts, profiles, permissions, approval processes, and automation plus and understanding of the relationship between core platform and other Salesforce clouds.
</li></ul><ul><li>Proven experience training sales teams and users on Salesforce, including developing training materials, delivering in-person and virtual sessions, and driving user adoption and best practices.
</li></ul><ul><li>Strong presentation, communication (written and verbal), and interpersonal skills
</li></ul><ul><li>A team player with a positive and flexible attitude
</li></ul><ul><li>Problem solving skills to support business outcomes
</li></ul><ul><li>High energy level. Self- starter; willing to take initiative.
</li></ul><ul><li>Passionate about technology and solving web-focused problems.</li></ul></div><p></p>

CRM Analyst (Remote)

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