salesforce administrator

Robusta

<div>About Octopus by RTG
Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.
Currently, we are hiring a Salesforce Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.
The Salesforce Consultant / Administrator is responsible for overseeing the implementation and ongoing management of Theeb&rsquo;s Salesforce platform. This role coordinates closely with the external implementation vendor during the project execution phase and assumes full ownership of system administration post go-live.
The position ensures Salesforce effectively supports business objectives, integrates seamlessly with core enterprise systems, and delivers high levels of user adoption, data quality, and operational efficiency.
Main Responsibilities<ul><li><ul><li>
Manage and coordinate day-to-day activities with the external Salesforce implementation vendor.
</li><li>Review, validate, and approve business requirements, system designs, and development deliverables.
</li><li>Support User Acceptance Testing (UAT), ensure adequate testing coverage, and track issue resolution through to closure.
</li><li>Configure and administer Salesforce components, including objects, fields, workflows, validation rules, and flows.
</li><li>Manage users, profiles, roles, permission sets, and access controls in line with security policies.
</li><li>Develop and maintain dashboards, reports, and analytics to support business and executive decision-making.
</li><li>Ensure seamless integration with CarPro, Genesys, MuleSoft, and Data Warehouse platforms.
</li><li>Provide training, documentation, and ongoing support to end users to drive adoption and effective usage.
</li><li>Enforce Salesforce security standards, data governance policies, and compliance requirements.
</li><li>Act as the primary internal subject matter expert (SME) for Salesforce operations, enhancements, and best practices. 
</li></ul></li></ul> 
 
Requirements 
 
Education<ul><li>
Bachelor&rsquo;s degree in Information Systems, Computer Science, or a related field.
</li></ul>Experience &amp; Technical Skills<ul><li>
5+ years of experience in Salesforce implementation, administration, or consulting roles.
</li><li>Strong hands-on experience in Salesforce configuration, user management, automation, and reporting.
</li><li>Solid understanding of system integration concepts, APIs, and middleware tools (e.g., MuleSoft).
</li><li>Proven ability to coordinate with vendors and manage complex, multi-stakeholder initiatives.
</li><li>Strong analytical, problem-solving, and communication skills.
</li><li>Excellent stakeholder management and documentation capabilities.
</li></ul>Certifications
<ul><li>Salesforce Administrator
</li></ul>or<ul><li>
Salesforce Platform App Builder
</li></ul>or<ul><li>
Salesforce Consultant (Sales / Service / Experience Cloud)
</li></ul>Language Requirements<ul><li>
Fluent in Arabic and English (spoken and written).</li></ul></div>

Salesforce Consultant - Octopus by RTG

OrderlyMeds

<div>About Orderly Wellness
Orderly Meds is building a better, more supportive healthcare experience&mdash;one that&rsquo;s fast, reliable, and designed with people in mind. As a fully remote company, we&rsquo;ve grown quickly by combining thoughtful technology with compassionate service, helping tens of thousands of patients get the care and medication they need, without the hassle.
We&rsquo;re a collaborative, mission-driven team working across the U.S. (and beyond!) to improve access to care at scale. With over 100 customer support agents, six pharmacy partners, and a 50-state clinical network, we&rsquo;re scaling fast, and looking for curious, kind, and solutions-oriented people to grow with us. 
Orderly Wellness actively participates in E-Verify. To learn more, click here.
A note of awareness to Orderly Wellness applicants: To protect yourself against phishing and recruitment fraud, please note that Orderly Wellness only accepts applications through our official careers page at https://ats.rippling.com/orderly-wellness/jobs.
Orderly Wellness will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @orderlymeds.com or @shinerx.com email address. If you are contacted by someone claiming to be from Orderly Wellness or ShineRX via an unofficial channel, please do not share any information and report it as spam.<h1 class="jobSectionHeader"> 
Overview</h1>
OrderlyMeds is a vertically integrated health-tech platform. Our founding mission is to restore dignity, access, and simplicity to healthcare. We believe in the power of technology and personalized care to revolutionize wellness and provide individuals with more than just access to personalized medicine&mdash;we are personalizing their entire wellness experience.<h1 class="jobSectionHeader">
Position Summary / Role</h1>
As a Salesforce Business Analyst / Administrator, you&rsquo;ll serve as the bridge between business stakeholders and the engineering team&mdash;owning requirements gathering, process analysis, and platform configuration. Built on Health Cloud and B2B Commerce, our platform supports clinic onboarding, product ordering, fulfillment, and payment processing across multiple user personas. You&rsquo;ll partner closely with the Engineering Manager to translate business needs into actionable work&mdash;writing user stories, defining acceptance criteria, mapping current and future-state processes, and determining whether solutions are best delivered through declarative configuration or custom development. When work requires Apex or custom development, you&rsquo;ll collaborate with the Engineering Manager to scope, prioritize, and validate the work through the team&rsquo;s sprint cycles. You&rsquo;ll also own the day-to-day administration of the org, build out reporting and dashboards to give leadership visibility into key metrics, and support our customer-facing teams with escalations and system questions as we scale.<h1 class="jobSectionHeader">
Key Responsibilities</h1><ul><li>
Gather, document, and refine business requirements through stakeholder interviews, process mapping, and workshop sessions</li><li>
Analyze current-state workflows and identify opportunities for improvement, automation, or simplification</li><li>
Write clear user stories and acceptance criteria that the development team can estimate and deliver within sprint cycles</li><li>
Create process flow diagrams, data models, and functional specifications for complex initiatives</li><li>
Evaluate business requests and recommend the best path to delivery&mdash;declarative configuration vs. custom development</li><li>
Conduct gap analysis between business needs and current platform capabilities</li><li>
Define success metrics and KPIs for new features and process changes</li><li>
Administer and configure the Salesforce platform including custom objects, fields, page layouts, record types, and validation rules</li><li>
Manage user accounts, permission sets, roles, and sharing rules across a complex security model</li><li>
Build, maintain, and optimize Salesforce Flows to support evolving business processes</li><li>
Administer Experience Cloud portals including user access, navigation, and content</li><li>
Manage B2B Commerce configuration&mdash;product catalog, pricing tiers, cart limits, and storefront settings</li><li>
Oversee clinic intake and approval process workflows</li><li>
Handle data quality initiatives including deduplication, bulk imports, and data cleanup</li><li>
Build and maintain reports and dashboards to give leadership visibility into sales performance, lead conversion, order volume, and clinic onboarding metrics</li><li>
Analyze platform data to identify trends, bottlenecks, and opportunities for process improvement</li><li>
Deliver data-driven recommendations to stakeholders</li><li>
Partner with the Engineering Manager to triage incoming business requests and prioritize platform work alongside feature development in release planning</li><li>
Participate in sprint ceremonies&mdash;bringing business context to standups, planning, and demos</li><li>
Lead UAT efforts for both declarative changes you&rsquo;ve built and custom features delivered by developers</li><li>
Collaborate on release testing and validation before deployments reach production</li><li>
Serve as the escalation point for the support team on Salesforce-related issues</li><li>
Document processes, configurations, and system changes</li><li>
Train internal teams on Salesforce features and new functionality</li></ul><h1 class="jobSectionHeader">
Required Qualifications</h1><ul><li>
3+ years of experience in a Salesforce Business Analyst, Administrator, or combined BA/Admin role</li><li>
Proven experience gathering and documenting business requirements, writing user stories, and defining acceptance criteria</li><li>
Strong proficiency with process mapping and workflow analysis</li><li>
Experience with Flow Builder, including screen flows and record-triggered flows</li><li>
Experience with permission sets, profiles, roles, and sharing rules in a complex security model</li><li>
Experience building reports, dashboards, and custom report types</li><li>
Familiarity with Experience Cloud / Communities administration</li><li>
Understanding of Salesforce data model and relationships (lookups, master-detail, junction objects)</li><li>
Experience with data management&mdash;imports, exports, deduplication, and bulk updates</li><li>
Experience working within agile teams and participating in sprint ceremonies</li><li>
Strong communication skills&mdash;you&rsquo;ll work across dev, support, sales, and leadership</li></ul><h1 class="jobSectionHeader">
Preferred Qualifications</h1><ul><li>
Experience with Salesforce Health Cloud</li><li>
Experience with B2B Commerce (product catalog, pricing, order management)</li><li>
Familiarity with approval processes and complex workflow automation</li><li>
Experience supporting healthcare or pharmaceutical industry platforms</li><li>
Exposure to integrated systems (payment gateways, fulfillment systems, MFA providers)</li><li>
Understanding of Apex at a conceptual level (not writing it, but being able to read error logs and collaborate effectively with developers)</li><li>
Experience with business process modeling tools or notation (BPMN)</li><li>
Salesforce Certified Administrator</li><li>
Salesforce Certified Advanced Administrator</li><li>
Salesforce Health Cloud Accredited Professional</li><li>
Salesforce Certified Business Analyst</li></ul><h1 class="jobSectionHeader">
Core Competencies / Skills</h1><ul><li>
Business analysis and requirements gathering</li><li>
Process mapping and workflow optimization</li><li>
Stakeholder communication across technical and non-technical audiences</li><li>
Problem-solving and analytical thinking</li><li>
Collaboration and cross-functional partnership</li><li>
Self-directed time management in a remote environment</li></ul><h1 class="jobSectionHeader">
Work Environment &amp; Physical Requirements</h1>
This is a fully remote position. You will work from your home office using company-provided tools and collaborate with distributed teammates across multiple time zones.<h1 class="jobSectionHeader">
Compensation &amp; Benefits</h1>
Orderly Wellness offers a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Benefits include medical, dental, and vision coverage with strong employer contribution, FSA and HSA options (with potential employer contributions), a 401(k) with company match, generous paid time off, paid parental leave, mental health and family-planning support, and access to professional development resources. 
The pay range for this role is: 
90,000 - 135,000 USD per year(Remote)</div>

Salesforce Business Analyst / Administrator

YMCA

<div><div><div>The YMCA of Greater New York Association Office is seeking a Salesforce QA Engineer &amp; IT Project Manager.
</div><div><div>Job Description
</div><div>Salary: $100,000 - $115,00 Annually
The YMCA of Greater New York Association Office is seeking a Salesforce QA Engineer who will define and execute a quality assurance strategy while managing QA delivery for Salesforce initiatives at the YMCA of Greater New York. This role ensures Salesforce solutions meet business, technical, and operational requirements through rigorous testing, strong governance, and cross-functional coordination across multiple phases of Salesforce implementation.
Benefits:
 
The YMCA of Greater New York offers a variety of benefits to its staff members, including retirement benefits , medical benefits, paid time off, free YMCA membership, and more! Benefit eligibility is determined by an individual&rsquo;s employment status (i.e., full-time or part-time), tenure, and/or the number of hours scheduled to work. Click here for more information.
How to Apply:
 
If you would like to be a member of our dynamic team, please complete our online application and submit your r&eacute;sum&eacute; and a thoughtful cover letter that explains your interest in the role and our organization.
</div></div><div><div>Qualifications
</div><div><ul><li>Bachelor&rsquo;s Degree or equivalent work experience required.
</li><li>Three (3+) years of experience in QA engineering, QA lead, project management, or a hybrid QA/PM role supporting Salesforce or enterprise platforms.
</li><li>Demonstrated experience managing QA efforts across multiple concurrent projects or releases.
</li><li>Strong understanding of SDLC, QA methodologies, test automation frameworks, and defect tracking tools.
</li><li>Experience testing Salesforce configurations, automations, integrations, data models, and security controls.
</li><li>Solid understanding of project management fundamentals, including scheduling, prioritization, and resource coordination.
</li><li>Experience working in Agile/Scrum and DevOps delivery environments.
</li><li>Proficiency with Jira or similar tools for test management, defect tracking, and reporting.
</li><li>Excellent communication, time management, and leadership skills with the ability to manage stakeholder expectations.
</li><li>Salesforce certifications (Administrator, Advanced Administrator, or Platform App Builder) preferred.
</li><li>QA or Project Management certifications (CSM, PMP, or equivalent) a plus.
</li><li>This is an onsite, hybrid role based out of our Manhattan Office.
</li></ul></div></div><div><div>Essential Functions
</div><div>Quality Assurance Strategy &amp; Execution
<ul><li>Develop and execute comprehensive test plans, test cases, and test scripts, including functional, regression, performance, and integration testing for Salesforce.
</li><li>Design, implement, and maintain automated test coverage to support continuous delivery and regression validation.
</li><li>Identify, document, prioritize, and track defects; verify fixes and enforce quality standards prior to release.
</li><li>Review business requirements, user stories, and solution designs to ensure testability and quality alignment.
</li></ul>Project &amp; QA Management
<ul><li>Define QA strategy, standards, and process improvements aligned with Salesforce delivery goals.
</li><li>Manage QA work plans, priorities, timelines, and dependencies across Salesforce projects and releases.
</li><li>Monitor test execution, analyze productivity, and oversee defect triage and resolution workflows.
</li></ul>Agile &amp; DevOps Delivery
<ul><li>Drive Agile and DevOps-aligned QA practices, embedding testing throughout the Salesforce SDLC.
</li><li>Participate in sprint planning, backlog refinement, standups, and release readiness activities.
</li></ul>Stakeholder &amp; Cross-Functional Collaboration
<ul><li>Liaise with business stakeholders to align quality expectations and delivery timelines.
</li><li>Act as the quality champion, ensuring Salesforce deliverables meet business needs and compliance standards.
</li></ul>Reporting &amp; Communication
<ul><li>Track and report QA metrics, including defect trends, test coverage, and release readiness.
</li><li>Provide Jira updates, delivery status reporting, and clear communication to leadership and project teams.</li></ul></div></div></div></div>

Salesforce QA Engineer (Association Office)

Workwear Outfitters

<div>Workwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in Nashville, Tennessee with over $800 million in sales and we employ more than 5,800 people in facilities spanning the globe.
Brands under the Workwear Outfitters umbrella include Red Kap&reg;, Bulwark&reg;, Image Authority&reg;, Kodiak&reg;, Terra&reg;, Liberty &reg;, Work Authority&reg;, Workrite&reg; Fire Service, Chef Designs&reg;, and Horace Small&reg;. Workwear Outfitters is also the exclusive licensee for Dickies&reg; apparel in the B2B channel.
Our Purpose: &ldquo;We champion and empower workers who make our world work better&rdquo;
Major benefits include medical, vision and dental, Life and Disability coverage.
Other benefits included: 401K, Tuition reimbursement, Employee Assistance Program, Flexible Spending Accounts, and many others.
What You Will Do as a CRM Analyst: The CRM Analyst role is responsible for the WWOF Customer Relationship Management (CRM) system, acting as a strategic partner with internal stakeholders to help produce solutions to drive revenue, increase overall efficiencies, drive data integrity through processes/routines and help solve business problems.
How You Will Make a Difference:
<ul><li>Serve as a senior-level system administrator for the Salesforce Lightning environment managing fields/objects, record types, data validation, content/visuals, integrations (both internal and external), and other features as needed.
</li><li>Lead continuous analysis of Salesforce.com platform features, releases, upgrades, and best practices that align with organizational vision and strategy and that achieve the greatest business impact.
</li><li>Maintain proper documentation of processes, policies, and configurations (including functional and technical designs) made to the system in accordance with ISO requirements and in preparation for releases and upgrades.
</li><li>Interpret communications between technical process, business stakeholders, and users.
</li><li>Develop and execute comprehensive Salesforce CRM training for sales teams and end users, including creating materials, leading sessions, and supporting ongoing adoption and best practices.
</li><li>Build and maintain reports/dashboards that monitor sales activity, revenue, and opportunity pipeline.
</li><li>Create materials (trainings, resources, videos, etc.), supporting user adoption and best practices to socialize key learnings for broader enablement.
</li><li>Work with WWOF&rsquo;s SFDF team and stakeholders to establish suitable processes to support administrative, development, and change management activities.
</li><li>Qualify and evaluate vendors and applications to present business use cases for system improvement and implementation.
</li><li>Engage with brand managers, merchandisers, marketing, and other departments to define and document development requirements and identify modifications to impact business processes.
</li></ul>Skills for Success:
<ul><li>Bachelor&rsquo;s degree and 3-5 years of experience; or relevant experience
</li></ul><ul><li>Current Salesforce Certified and Certified Advance Administrator Certifications required
</li></ul><ul><li>Salesforce Certified Platform App Builder and Salesforce Certified Business Analyst preferred
</li></ul><ul><li>Experience in sales with an understanding of different sales methodologies, sales cycles, and customer journeys in a multi-branded organization.
</li></ul><ul><li>Hands on experience &amp; functional understanding of core Salesforce features including, custom objects, page layouts, profiles, permissions, approval processes, and automation plus and understanding of the relationship between core platform and other Salesforce clouds.
</li></ul><ul><li>Proven experience training sales teams and users on Salesforce, including developing training materials, delivering in-person and virtual sessions, and driving user adoption and best practices.
</li></ul><ul><li>Strong presentation, communication (written and verbal), and interpersonal skills
</li></ul><ul><li>A team player with a positive and flexible attitude
</li></ul><ul><li>Problem solving skills to support business outcomes
</li></ul><ul><li>High energy level. Self- starter; willing to take initiative.
</li></ul><ul><li>Passionate about technology and solving web-focused problems.</li></ul></div>

CRM Analyst (Remote)

S&P Global

<div>
 
 About The Role
 
 
 
 
 Grade Level (for internal use):
 
 
 
 08
 
 
 Key Responsibilities
 
 
 Salesforce Administration
 
 
 <ul>
 <li>
 Configure and maintain Salesforce features including users, profiles, roles, permission sets, flows, validation rules, and page layouts
 </li>
 <li>
 Perform routine system maintenance, data management, data imports/exports, and quality checks
 </li>
 <li>
 Provide Salesforce user support, troubleshooting, and issue resolution
 
 
 </li>
 </ul>
 Salesforce Development
 
 
 <ul>
 <li>
 Develop and customize Salesforce solutions using Flows, Apex (basic), Lightning Web Components (LWC) or Aura (basic)
 </li>
 <li>
 Assist with integrations, automation, and enhancements following best practices
 </li>
 <li>
 Participate in testing, deployment, and post-release support activities
 
 
 </li>
 </ul>
 Business Analysis &amp; Collaboration
 
 
 <ul>
 <li>
 Work closely with business stakeholders to gather, analyze, and document requirements
 </li>
 <li>
 Translate business needs into scalable Salesforce solutions
 </li>
 <li>
 Support user stories, functional specifications, and acceptance criteria
 
 
 </li>
 </ul>
 Agile Delivery
 
 
 <ul>
 <li>
 Actively participate in Agile ceremonies (stand-ups, sprint planning, reviews, retrospectives)
 </li>
 <li>
 Collaborate with cross-functional teams including developers, testers, and business analysts
 </li>
 <li>
 Contribute to continuous improvement and best practices
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 1&ndash;2 years of experience working as a Salesforce Administrator and/or Developer
 </li>
 <li>
 Solid understanding of Salesforce core objects, data model, security, and automation
 </li>
 <li>
 Experience with Salesforce Flows and declarative customization
 </li>
 <li>
 Basic exposure to Apex and Lightning components
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Good communication and documentation skills
 </li>
 <li>
 Ability to work effectively in a team-oriented, Agile environment
 
 
 </li>
 </ul>
 
 Good To Have (Preferred Qualifications)
 
 
 
 <ul>
 <li>
 Salesforce Administrator Certification
 </li>
 <li>
 Salesforce Platform Developer I Certification
 </li>
 <li>
 Experience or training in Business Analysis or stakeholder requirement gathering
 </li>
 <li>
 Familiarity with Agile/Scrum methodologies
 </li>
 <li>
 Experience working on Salesforce Sales Cloud, Service Cloud, or custom applications
 
 
 </li>
 </ul>
 Soft Skills
 
 
 <ul>
 <li>
 Strong team player with a proactive mindset
 </li>
 <li>
 Willingness to learn and adapt to new technologies
 </li>
 <li>
 Attention to detail with a quality-focused approach
 </li>
 <li>
 Ability to manage tasks and priorities effectively
 
 
 </li>
 </ul>
 
 What&rsquo;s In It For
 
 
 You?
 
 
 
 
 Our Mission
 
 
 
 Advancing Essential Intelligence.
 
 
 
 Our People
 
 
 
 We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 
 
 
 Our Values
 
 
 
 
 Integrity, Discovery, Partnership
 
 
 
 Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
 
 
 Benefits
 
 
 
 We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global.
 
 
 
 Our Benefits Include
 
 
 
 <ul>
 <li>
 Health &amp; Wellness: Health care coverage designed for the mind and body.
 </li>
 <li>
 Flexible Downtime: Generous time off helps keep you energized for your time on.
 </li>
 <li>
 Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 </li>
 <li>
 Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 </li>
 <li>
 Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 </li>
 <li>
 Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.
 
 
 </li>
 </ul>
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
 
 
 Global Hiring And Opportunity At S&amp;P Global
 
 
 
 At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
 
 
 Recruitment Fraud Alert
 
 
 
 If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
 
 
 
 Equal Opportunity Employer
 
 
 
 S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
 
 If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
 
 
 US Candidates Only:
 
 Know Your Rights: Workplace discrimination is illegal
 
 
 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH203 - Entry Professional (EEO Job Group), SWP Priority &ndash; Ratings - (Strategic Workforce Planning)
 
 
 
 Job ID:
 
 328030
 
 
 
 Posted On:
 
 2026-04-29
 
 
 
 Location:
 
 Islamabad, Pakistan
</div>

Business Analyst I - Salesforce

Cloud and Things

<div>Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector&rsquo;s IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.? 
 
*This is an exempt position. Salary commensurate with experience* 
 
Overview: 
Location: Hybrid &ndash; Albany, NY 
Salary: $105,000 - $115,000 
 
We are seeking a Automation Engineer who will support our NYS client with critical system upgrades, modernization efforts, and Salesforce integration initiatives. This role is responsible for designing and implementing scalable automation solutions that improve quality, reliability, and compliance across the software development lifecycle. The ideal candidate will combine strong Salesforce platform knowledge with experience in automated testing, process optimization, and stakeholder collaboration. 
 
Duties:
<ul><li>Design and implement sustainable, scalable automation solutions to meet and exceed organizational, program, and project quality objectives
</li><li>Discover and eliminate quality problems by gathering requirements and implementing automated process controls
</li><li>Create end-to-end automated scenario testing across systems, identifying risk areas and dependencies early in the development lifecycle
</li><li>Review business and technical requirements to define automation scope, test coverage, and validation strategies
</li><li>Develop comprehensive test strategies that address both functional and non-functional requirements
</li><li>Create and maintain key project deliverables ensuring final product quality and robust quality assurance/quality control (QA/QC) processes
</li><li>Support audit-friendly testing scenarios and compliance validation often required in public sector implementations
</li><li>Validate and execute automated test cases across platform standard functionality (workflow automation, validation rules, security models)
</li><li>Implement automated validation for specialized workflow components (OmniScripts, FlexCards, DataRaptors/DataMappers)
</li><li>When required, perform hands-on test preparation, execution, and automation across various products and testing frameworks
</li><li>Guide consultative engagements with stakeholders on their quality assurance and process automation challenges
</li><li>Act as automation domain lead by coordinating and aligning work of multiple internal and third-party QA resources
</li><li>Maintain close alignment with project and engagement managers to support planning and implementation in collaboration with immediate and extended teams
</li></ul>Mandatory Qualifications:
<ul><li>Certifications:
<ul><li>Salesforce Certified Administrator
</li><li>Salesforce Certified App Builder
</li><li>Salesforce Certified Advanced Administrator
</li></ul></li><li>7+ years of experience working on complex projects with 2 or more years in a leadership role as a Automation Engineer
</li><li>3+ years of Salesforce development experience using various Salesforce products (e.g. Service Cloud, Data Cloud , CRM/Case Management etc).
</li><li>3+ years of experience in configuring and customizing Salesforce solutions using declarative tools (Flows, OmniStudio, Validation Rules) and Apex/LWC where needed to automate business process and case management processes.
</li><li>2+ years of experience in of platform data architecture (Objects, Relationships, Schema).
</li><li>2+ years of experience in security models (Profiles, Permission Sets, Object-Level Security, Field-Level Security, Sharing Rules).
</li><li>2+ years of experience with one or more enterprise test automation tools (Provar, Selenium WebDriver, SmartBear) Other Salesforce-compatible automation frameworks.
</li><li>2+ years of experience with custom programming languages (Apex) from a consumer and testing perspective.
</li><li>2+ years of experience with modern web component frameworks (Lightning Web Components) for validation testing.
</li><li>2+ years of experience testing and validating custom component behavior, integration points, and user interactions.
</li><li>2+ years of experience testing OmniStudio components (OmniScripts, FlexCards, DataRaptors/DataMappers).
</li></ul>
 
Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race,?color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. 
 
AI-Assisted Resume Evaluation Notice 
Cloud and Things &ndash; Talent Management 
 
Notice to Candidates 
Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals. 
 
How AI Is Used 
Our AI tools assist by:
<ul><li>Analyzing resumes against job requirements
</li><li>Supporting our recruiters in candidate data evaluation
</li><li>Ensuring consistent review standards across all applications
</li></ul>Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation. 
 
Your Data and Privacy 
 
Cloud and Things Data Handling:
<ul><li>Your information is processed securely and used exclusively for recruitment purposes
</li><li>Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities
<ul><li>You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: security@cloudandthings.com
</li></ul></li><li>All personal information is handled confidentially in accordance with our privacy policy
</li></ul>
 
AI Tool Data Processing:
<ul><li>AI processing data is retained for a maximum of 90 days, after which it is deleted
</li><li>All data sent to AI tools is encrypted in transit and at rest
</li><li>AI tools comply with applicable privacy laws including GDPR and CCPA
</li><li>Personal data is anonymized or minimized wherever possible during AI processing
</li></ul>
 
Your Participation 
By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.</div>

Automation Engineer - (Required - Salesforce Certified Advanced Administrator)

EI-TECHNOLOGIES MENA

<div>Company Description 
EI-TECHNOLOGIES MENA, by NEO-DIS.COM Group, is a pure player digital consultancy firm and one of the leading Salesforce partners in the Middle East since 2011. Headquartered in Paris, we have offices in Dubai, Lebanon and Saudi Arabia providing Salesforce CRM Implementation and Cloud Consulting services with various technologies in the Middle East and Gulf region covering Lebanon, Jordan, Egypt, Qatar, UAE, KSA, Oman, Kuwait, Bahrain, and Iraq. 
Job Description 
We are looking for a Salesforce Manager who balances high-level business strategy with technical execution. In this role, you will be responsible for managing key stakeholders, deeply understanding the business operations, and leading a dedicated development team to deliver high-quality solutions. This is a hands-on management role; you must be comfortable transitioning from architectural discussions with executives to building Proof of Concepts (POCs) and guiding developers through complex code deployments. 
Qualifications 
Required Skills &amp; Qualifications<ul><li>
Education: Bachelor's Degree in Information Technology, Computer Science, Software Engineering or a related field</li><li>
Language: Fluency in English is required</li><li>
Experience: Minimum of 7+ years in the Salesforce ecosystem with a proven track record in management or lead capacity.</li><li>
Business Acumen: Ability to translate complex business needs into technical specifications and vice versa.</li><li>
Technical Depth: Extensive hands-on experience with Apex, Lightning Web Components (LWC), Flow, and complex integrations.</li><li>
Certifications: Must hold multiple active Salesforce certifications (e.g., Platform Developer I/II, Administrator, and/or Architect track certifications).</li><li>
Leadership: Demonstrated experience managing direct reports and leading technical teams in an Agile environment.</li><li>
Communication: Strong interpersonal skills with the ability to influence stakeholders at all levels of the organization.</li><li>
Salesforce Platforms: Sales, Service, Marketing and Pardot</li></ul>
Key Responsibilities
Stakeholder &amp; Business Management<ul><li>
Liaise with Business Units: Serve as the primary point of contact for stakeholders to gather requirements and define project scopes.</li><li>
Strategic Understanding: Develop a deep understanding of internal businesses to ensure Salesforce solutions are driving tangible value.</li><li>
Expectation Management: Balance competing priorities and managing the project roadmap, ensuring stakeholders are informed of progress and potential blockers.</li></ul>
Team Leadership &amp; Development<ul><li>
Lead Development Workflows: Manage a team of developers and admins, overseeing the full development lifecycle from requirements gathering to deployment.</li><li>
Mentorship: Conduct code reviews, provide technical guidance, and foster professional growth within the team.</li><li>
Resource Allocation: Assign tasks based on team capacity and technical expertise to ensure timely delivery of sprints.</li></ul>
Technical Execution &amp; POCs<ul><li>
Hands-on Prototyping: Directly build Proof of Concepts (POCs) to validate technical feasibility before full-scale development begins.</li><li>
Solution Architecture: Ensure the platform remains scalable and maintainable by adhering to Salesforce best practices.</li><li>
Quality Assurance: Stay involved in the technical &quot;weeds&quot; to troubleshoot complex issues and ensure high-standard releases.</li></ul></div>

Salesforce Manager

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