salesforce analyst

CUBE84

<div><div>Are you an experienced Business Analyst who thrives on solving complex business challenges? Do you have a strong command of Salesforce solutions and the ability to lead stakeholders toward impactful outcomes? If so, CUBE84&rsquo;s Senior Salesforce Business Analyst role could be the perfect next step.<h2 class="jobSectionHeader">
Here's what you'll do:</h2>
You lead business discovery and solutioning
You engage with senior stakeholders, conduct in-depth requirement analysis, and shape Salesforce solutions that align with business goals.
You drive strategic planning and execution
You translate business needs into well-defined user stories and functional specifications, collaborating with Architects and Developers to deliver effective solutions.
You ensure clarity and alignment across projects
You create and refine Business Requirements Documents (BRD), Functional Requirements Documents (FRD), and process flows to drive structured execution.
You provide leadership in cross-functional collaboration
You act as a key liaison between business teams, technical teams, and leadership, ensuring smooth project execution and stakeholder alignment.
You oversee quality assurance and adoption
You define and execute testing strategies, support user training, and drive solution adoption across teams.<h2 class="jobSectionHeader">
It&rsquo;s great if you:</h2><ul><li>
Have 5-8 years of experience as a Business Analyst, with at least 4 years of Salesforce experience.</li><li>
Have expertise in Sales Cloud, Service Cloud, and Experience Cloud.</li><li>
Are skilled in conducting high-level stakeholder discussions and requirements workshops.</li><li>
Have hands-on experience with business process modeling and automation.</li></ul><h2 class="jobSectionHeader">
Even better if you:</h2><ul><li>
Have led Salesforce solutioning efforts and worked on complex, enterprise-scale implementations.</li><li>
Have experience with CPQ, Marketing Cloud, Pardot, Nonprofit Cloud, or MuleSoft integrations.</li><li>
Have familiarity with Salesforce DevOps, Agile methodologies, and enterprise-level governance frameworks.</li></ul></div></div>

Senior Salesforce Business Analyst

Carrier

<div>Job Title - Salesforce Business Analyst
Preferred Location - Bangalore/Hyderabad, India
Full time/Part Time - Full Time<h3 class="jobSectionHeader">
Build a career with confidence</h3>
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
Carrier&rsquo;s Digital Sales and Serve (DSS) Center of Excellence (COE) team is enabling higher digital customer experience capabilities throughout the enterprise. Through centralized investment in technology, talent, and business transformation the team aims to solidify Carrier&rsquo;s position as a leader in sales enablement, service, digital commerce and MarTech spaces. 
This person will collaborate and work closely with the DSS COE product, engineering, and implementation teams to meet roadmap and new initiative commitments. This involves formalizing requirements, running agile ceremonies, and supporting the delivery of technical initiatives within specific time frames and budgets. 
Carrier is a global leader in Heating, Ventilation, and Air Conditioning (HVAC), Refrigeration, and Fire &amp; Security segments with an unmatched product and service portfolio. Carrier&rsquo;s Digital Commerce, Channels, and Experience Center of Excellence team brings together exceptional talent to have unparalleled impact on the company&rsquo;s direction.
Primary Responsibilities
<ul><li>Support digital PODs that are building technology solutions empowering teams to execute multi-channel campaigns using enterprise commerce, marketing and subscription management tools.</li><li>
Analyze and document any derivation, workflow and enrichment required for the project / solution.</li><li>
Lead requirements gathering and advise on scope and options for continuous operational improvement.</li><li>
Build knowledge of business processes with an expectation for facilitating continuous improvement.</li><li>
Collaborate with vendors and internal IT partners to understand and define technical requirements and special Carrier processes.</li><li>
Communicate issues impacting daily operations to the business team and provide updates on resolution.</li><li>
Run critical agile ceremonies such as scrum calls, backlog refinements, and spring reviews.</li><li>
Lead change management activities such as &ldquo;train the trainer&rsquo; sessions and knowledge transfer for IT support teams.</li></ul> 
Key Skills<ul><li>
Experience working on global, multi-year initiatives with cross-functional teams.</li><li>
Self-starter with the ability to work independently and manage multiple projects simultaneously.</li><li>
Knowledge of best practices across sales enablement and customer support.</li><li>
Proven ability to work within globally distributed virtual teams, contribute to projects and deliver results in a diverse, global stakeholder environment</li><li>
Excellent project management skills, with the ability to prioritize and meet deadlines.</li><li>
Strong analytical, strategic, and creative problem-solving skills.</li><li>
Business owner mentality, willingness to roll up your sleeves and do whatever is necessary.</li><li>
Team player with a positive, collaborative work ethic.</li></ul> 
Basic Qualifications<ul><li>
4+ years of professional supporting enterprise-level engineering teams.</li><li>
4+ years of experience working with Salesforce, Copado, or similar enterprise applications.</li><li>
4+ years of hands-on experience in Agile methodologies in a working environment &ndash; demand prioritization, planning, and execution to deliver software solutions.</li><li>
Strong Microsoft PowerPoint and Microsoft Excel skills</li><li>
Fluent spoken and written English</li></ul> 
Preferred<ul><li>
Master&rsquo;s degree and/or similar secondary degree.</li><li>
Salesforce Certifications</li><li>
Experience working with multicultural, multilingual, and multiple time zone, global environments</li><li>
The ability to simplify the complex, quickly define core problem and frame the solution approach</li><li>
Experience in industrial/manufacturing software segments</li><li>
Proficiency in Miro, or similar presentation tools</li></ul> 
Location: Digital Hub India (Hyderabad or Bengaluru)
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.<h1 class="jobSectionHeader">
Benefits</h1><ul><li>
We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.</li><li>
Have peace of mind and body with our health insurance</li><li>
Make yourself a priority with flexible schedules and leave Policy</li><li>
Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Program.</li></ul><h1 class="jobSectionHeader">
Our commitment to you</h1>
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.
Join us and make a difference.
Apply Now!
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice:
Click on this link to read the Job Applicant's Privacy Notice</div>

Salesforce Business Analyst

Deloitte

<div>
 
 
 Your potential, unleashed.
 
 
 
 
 
 India&rsquo;s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.
 
 
 
 
 At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.
 
 
 
 
 
 
 
 
 The team
 
 
 
 
 
 
 Deloitte&rsquo;s Technology &amp; Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence &amp; visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning.
 
 
 
 
 
 
 
 
 Your Work Profile
 
 
 
 
 
 The primary role of a Consultant is to make immediate, direct contributions to enhancing our clients&rsquo; competitive position and performance in ways that are distinctive, innovative, and sustainable.
 
 
 To do this, one must perform the following activities as a Consultant within the firm:
 
 
 
 
 
 
 SFDC Business Analyst Professional should have:
 
 
 
 
 <ul>
 <li>
 Takes responsibility for own work or work stream meeting engagement/project objectives and Deloitte quality standards
 </li>
 <li>
 Prior experience in Salesforce mandatorily.
 </li>
 <li>
 Should have at least one end to end Salesforce implementation project experience
 </li>
 <li>
 Experience in client facing role and good communication skills.
 </li>
 <li>
 Should have good understanding of Salesforce functionalities and features.
 </li>
 <li>
 Should have good understanding of Salesforce data security and access model.
 </li>
 <li>
 Should have good understanding of Salesforce reporting feature.
 </li>
 <li>
 Should be able to of be able to develop solution using Salesforce configurations.
 </li>
 <li>
 Proactively identifies work stream risks and issues; resolves them or escalates to engagement/account leadership
 </li>
 <li>
 Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function
 </li>
 <li>
 Builds knowledge in a sector by contributing to relevant firm initiatives and eminence, and/or by attending sector conferences
 </li>
 <li>
 Applies awareness of global trends to address client needs and enhance recommendations
 </li>
 <li>
 Should have at least one end to end Salesforce implementation project experience
 </li>
 <li>
 Experience in client facing role and good communication skills.
 </li>
 <li>
 Experience with Salesforce Einstein, AI, Chatbots is desirable
 </li>
 <li>
 Should have good work experience on Sales cloud or Service cloud or Communities or Salesforce platform or Marketing cloud or Industry clouds.
 </li>
 <li>
 Knowledge on Heroku and e-commerce will be a plus.
 </li>
 <li>
 Ability to understand requirements and prepare effort estimates and overall system design.
 </li>
 <li>
 Should have managed clients and lead a multi member team on the last few projects.
 </li>
 <li>
 Demonstrated project discipline and experience. Must be organized, focused, and driven toward established deliverable dates.
 </li>
 <li>
 Ability to develop all project related documents like requirement document, system design document, use cases, test plan, training manual etc.
 </li>
 </ul>
 
 
 
 
 
 Desired qualifications
 
 
 
 
 
 
 
 
 <ul>
 <li>
 6 to 8 years of relevant experience in management or consulting oriented environment.
 </li>
 <li>
 Graduate degree (Science or Engineering) from premier institutes
 </li>
 </ul>
 
 
 Location and way of working.
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Base location: PAN India
 </li>
 <li>
 Willingness to travel for short- and long-term durations
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Your role as a senior consultant
 
 
 
 
 
 We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.
 
 
 
 
 
 
 
 
 In addition to living our purpose, Senior Executive across our organization must strive to be:
 
 
 
 <ul>
 <li>
 Inspiring - Leading with integrity to build inclusion and motivation.
 </li>
 <li>
 Committed to creating purpose - Creating a sense of vision and purpose.
 </li>
 <li>
 Agile - Achieving high-quality results through collaboration and Team unity.
 </li>
 <li>
 Skilled at building diverse capability - Developing diverse capabilities for the future.
 </li>
 <li>
 Persuasive / Influencing - Persuading and influencing stakeholders.
 </li>
 <li>
 Collaborating - Partnering to build new solutions.
 </li>
 <li>
 Delivering value - Showing commercial acumen
 </li>
 <li>
 Committed to expanding business - Leveraging new business opportunities.
 </li>
 <li>
 Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.
 </li>
 <li>
 Effective communication &ndash; Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.
 </li>
 <li>
 Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s)
 </li>
 <li>
 Managing change - Responding to changing environment with resilience
 </li>
 <li>
 Managing Quality &amp; Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
 </li>
 <li>
 Strategic Thinking &amp; Problem Solving - Applying strategic mindset to solve business issues and complex problems.
 </li>
 <li>
 Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.
 </li>
 <li>
 Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive.
 </li>
 </ul>
 
 
 
 
 How you&rsquo;ll grow
 
 
 
 
 
 
 
 Connect for impact.
 
 
 
 
 
 
 Our exceptional team of professionals across the globe are solving some of the world&rsquo;s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.
 
 
 
 
 
 
 Empower to lead.
 
 
 
 
 
 
 You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.
 
 
 
 
 
 
 Inclusion for all
 
 
 
 
 
 
 At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude, and potential each and every one of us brings to the table to make an impact that matters.
 
 
 
 
 
 
 
 
 Drive your career.
 
 
 
 
 
 
 At Deloitte, you are encouraged to take ownership of your career. We recognize there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.
 
 
 
 
 
 
 
 Everyone&rsquo;s welcome&hellip; entrust your happiness to us.
 
 
 
 Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here&rsquo;s a glimpse of things that are in store for you.
 
 
 
</div>

University of Maryland Global Campus

<div><div><div>Job Ref:</div>
<div>10025027</div>
<div>Location:</div>
<div>Adelphi, MD</div>
<div>Category:</div>
<div>IT and Project Management</div>
<div>Type:</div>
<div>Full time</div>
</div>
<div><div>Senior Salesforce Business Analyst
CRM - Salesforce Solutions IIUS Exempt RegularFull timeStateside Exempt 3.2<div>
Senior Salesforce Business Analyst
CRM - Salesforce Solutions II
Full-time, Exempt Regular, Pay Grade 3.2
Location: Hybrid
Summary:
The Senior Salesforce Business Analyst will play a critical role in leading the analysis, definition and documentation of customer requirements to translate them into detailed, tangible and measurable user stories and acceptance criteria. A Salesforce enthusiast who is keen about driving change and advocating for their customers to drive value leveraging the Salesforce platform. This role will partner with the Solutions team to translate business requirements into architectural specs that map to our Product roadmap focused on delivering value to our customers against their Strategic priorities. We are looking for a trusted advisor for all things Salesforce. They are a vital bridge between business and technology.
Duties and Responsibilities:<ul><li>
The ideal candidate is a change agent with consulting experience who will collaborate with key stakeholders at our university customers and our Platform teams to understand business processes and help document requirements, enhancements, capabilities, process automation and customer's insights that are aligned with the strategic priorities</li><li>
Leads discovery workshops with key stakeholders to understand business objectives, problem statement and targeted goals and outcomes, current use of the platform, and any other customer centric data and processes</li><li>
Design business processes by analyzing stakeholder requirements; constructing business process models, workflow charts and diagrams; evaluating system capabilities; writing specifications/user stories</li><li>
Demonstrates Salesforce and extended AppExchange apps that can fit our needs</li><li>
Drives communications with all key stakeholders for operational enhancements, defects and project deliverables, including facilitating business review demos and capturing feedback for the product backlog</li><li>
Stay current on Salesforce releases, new features, product roadmaps and applications available from 3rd parties on the Salesforce AppExchange</li><li>
Map Salesforce capabilities, features and best practices against business and technical requirements</li><li>
Provide business and engineering expertise throughout each phase of the project, from planning to closeout identifying project milestones, phases, and elements, leading project teams</li><li>
Will be responsible for assessing overall business needs and providing solutions as well as documenting and defining business requirements</li></ul>
Skills:<ul><li>
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, translate high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs</li><li>
Deep understanding of general CRM architecture as well as Salesforce process defaults and data structures</li><li>
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards</li><li>
Excellent analytical, technology, communication, decision making and problem-solving skills</li><li>
Excellent written and verbal communication skills</li><li>
Excellent project management skills and a positive attitude</li><li>
Strong understanding of Salesforce best practices and functionality</li><li>
Self-motivated and able to work both with the team and independently while remote</li><li>
Strong data management abilities</li><li>
Strong relationship management skills</li><li>
Strong understanding of and detailed experience with the Salesforce architecture</li><li>
Knowledge of Software Development Life Cycle (SDLC) methodologies.</li><li>
Knowledge of JIRA, Azure DevOps or similar project management tool</li><li>
Knowledge of Agile methodology, working in 3-week sprints, daily scrums, etc.</li></ul>
Education &amp; Experience Requirements:
Experience:<ul><li>
7+ years of experience of leading discovery workshops, soliciting and documenting business requirements</li><li>
5+ years of experience as a Salesforce Business Analyst or System Administrator</li><li>
Salesforce Admin (ADM-201) certified required</li><li>
Salesforce Sales Cloud Consultant, Salesforce Service Cloud Consultant or Salesforce Education Cloud Consultant desired</li><li>
Areas of focus; Service Cloud, Omni-Channel, Communities, Case Management, Knowledge, CTI, SMS, Chat integration. Added plus: Education Cloud, Marketing Cloud, Einstein Analytics</li><li>
Candidate must demonstrate in depth technical knowledge of Salesforce and its capabilities, track record of major solution design architecture contributions in a large enterprise, analytical and problem-solving way of thought, project management skills and enthusiastic personality</li><li>
Strong understanding of key SFDC architectural concepts and how they influence business process designs</li><li>
Experience with eliciting, refining, and decomposition of requirements to provide a comprehensive set of requirements that meet the business customer needs</li><li>
Experience working in an Agile environment and with Agile tooling like Jira / Azure DevOps</li><li>
Experience in creating documentation such as business process maps, user stories, wireframes, mockups, and functional specifications</li><li>
Experience maintaining system protocols, architecture, requirements, and associated design documents through traceability, updating procedures, analyzing system and program changes</li><li>
Experience establishing and maintaining effective working relationships in team environments and with other business organizations</li></ul>
Preferred Experience Requirements:
Education:
<ul><li>Bachelor's Degree</li></ul></div>
All submissions should include a cover letter and resume.
The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.
Workplace Accommodations:
The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu.
Benefits Package Highlights:<ul><li>
Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 16 paid holidays (17 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.</li><li>
Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.</li><li>
Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.</li><li>
Flexible Spending Accounts: Available for medical and dependent care expenses.</li><li>
Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).</li><li>
Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.</li><li>
Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.</li></ul>
Hiring Range:
$100,000.00 - $115,000.00</div></div></div>

Nestlé USA

<div>At Nestl&eacute; Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life&reg;, Nature's Bounty&reg;, Vital Proteins&reg;, Orgain&reg;, Nuun&reg;, BOOST&reg;, Carnation Breakfast Essentials&reg;, Peptamen&reg;, Compleat Organic Blends&reg;, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases. 
At Nestl&eacute; Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. 
Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.<div> 
Job Summary: 
 
The Salesforce Excellence Analyst (CRM) will supports the Medical Nutrition, Atrium, and Professional Health Sales teams with training and promoting both the Salesforce and Veeva platforms and related advanced technologies. This includes managing system configurations, troubleshooting, upgrades, reporting, and also territory/account setup. The role will also involve training users, maintaining documentation and collaborating with global support teams. 
 
The Salesforce Excellence Analyst will also integrate advanced technologies&mdash;such as AI, machine learning and automation, to enhance the CRM performance, data insights and commercial execution. Familiarity with integrated tools like Vault, Align, Magento, and JDP is essential. Operating independently, this role will also lead initiatives and communicates effectively across all levels of the organization to drive strategic outcomes. This position will be either a remote or hybrid role based on the selected candidate&rsquo;s geographic location. Strong preference will be given to applicants who live within a commutable distance of our offices within Bridgewater, New Jersey or Eden Prairie, Minnesota. 
 
Responsibilities: 
 
CRM &amp; Platform Management 
 
<ul><li>Understand and train to Salesforce and Veeva CRM processes within: Pages, Objects, Fields, Lists, Territory &amp; Role Hierarchies, Account Realignments, and User Setup.</li><li>Primary contact for CRM support channels (mailbox, chat, and live call chat) and resolve technical issues.</li><li>Primary lead for CRM onboarding and ongoing training for sales teams.</li><li>Develop and maintain user documentation, technical guides, and training user interface videos.</li></ul></div><div> 
Data &amp; Reporting 
 
<ul><li>Generate and analyze CRM and Power BI reports to support KPI tracking, business decisions, and CRM team projects.</li><li>Collaborate with CRM teammates to assist in data pulling, reporting, and support cross-functional teams to interpret data and identify actionable insights.</li><li>Ensure data integrity and accuracy across CRM platforms.</li><li>Demonstrated ability to translate data into actionable insights, effectively using digital tools and technologies to improve outcomes. A strong understanding of emerging digital trends and their relevance in a modern, insight-led workplace is essential.</li></ul></div> 
AI &amp; Advanced Technology Integration<ul><li> 
Knowledge of AI-driven tools for predictive analytics, territory optimization, and sales forecasting.</li><li>Knowledge of machine learning models to enhance CRM data insights and user behavior analysis.</li><li>Familiarity with the automation tools to streamline CRM workflows and reduce manual tasks.</li><li>Knowledge of, and ability to provide chatbot support and sentiment analysis in CRM communications.</li><li>Overall ability to leverage digital tools to: enhance delivery, performance, insights, optimize learning, and ensure technology and programs stay at the forefront of industry standards.</li></ul> 
Requirements:<ul><li> 
High School Diploma or GED required, Bachelor&rsquo;s degree in Business Administration, Information Systems or in a related field preferred.</li><li>2-3+ years of professional work experience in CRM administration required, using either Salesforce and/or Veeva support or commercial operations.</li><li>Must possess strong analytical skills and extensive experience using Excel, Power BI or similar programs.</li><li>Experience with integrated platforms such as: Vault, Align, Magento and/or JDP.</li><li>Demonstrated fluency in MS Office (Excel/Outlook/PowerPoint/Word) is required.</li><li>Must have excellent communication (oral and written), presentation, organizational and stakeholder management skills (including the ability to develop/maintain strong, cross-functional stakeholder relationships).</li><li>Demonstrated ability to translate data into actionable insights, effectively using digital tools and technologies to improve outcomes, while being digitally fluent with a natural curiosity for emerging tech and consumer behaviors, and possessing a strong understanding of emerging digital trends and their relevance in a modern, insight led workplace is essential.</li><li>Willing and able to work through change management and must have schedule flexibility.</li><li>Ability to work under pressure to meet tight deadlines with minimal supervision.</li><li>Willing and able to travel up to 5% based on the needs of the team and the business.</li></ul> 
The approximate pay range for this position is $65,000 to $75,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities, as well as geographic location. 
 
Nestle Offers performance-based incentives and a competitive total rewards package, which includes a 401k with a company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at: Nestle in the US Benefits | Nestl&eacute; Careers 
 
Requisition ID: 
385401 #LI-FG1 
It is our business imperative to remain a very inclusive workplace. 
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestl&eacute;. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestl&eacute; seeks such skilled and qualified individuals to share our mission where you&rsquo;ll join a cohort of others who have chosen to call Nestl&eacute; home. 
The Nestl&eacute; Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467. 
This position is not eligible for Visa Sponsorship. 
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy. 
Job Requisition: 385401</div>

Salesforce Excellence Analyst (CRM)

Tech Pinacle Innovation Pvt Ltd

Job Title: Salesforce Health Cloud / Marketing Cloud AnalystExperience: 3+ YearsEmployment Type: Full-TimeJob SummaryWe are seeking a skilled and analytical Salesforce Health Cloud / Marketing Cloud Analyst with 3+ years of IT experience. The ideal candidate will possess strong critical thinking abilities, business acumen, and the capability to understand operational workflows supported by enterprise applications. This role requires collaboration with business stakeholders to optimize Salesforce solutions aligned with healthcare and marketing operations.Key Responsibilities<ul><li>Analyze, design, and support business processes using Salesforce Health Cloud (Primary)</li><li>Provide functional and analytical support for Salesforce Marketing Cloud (Secondary)</li><li>Gather and document business requirements, translate them into functional specifications</li><li>Understand end-to-end operational workflows and recommend system improvements</li><li>Collaborate with cross-functional teams including business users, developers, and architects</li><li>Perform system configuration, testing, and user acceptance support</li><li>Identify process gaps and propose scalable Salesforce-based solutions</li><li>Support application enhancements and continuous improvement initiatives</li></ul>Required Skills &amp; Qualifications<ul><li>3+ years of IT experience with strong analytical and problem-solving skills</li><li>Hands-on experience with:</li><li>Salesforce Health Cloud (Primary focus)</li><li>Salesforce Marketing Cloud (Secondary exposure)</li><li>Strong understanding of business processes and operational workflows</li><li>Excellent critical thinking and analytical capabilities</li><li>Strong communication and collaboration skills</li><li>Ability to quickly learn new applications and adapt to changing priorities</li><li>Experience in requirement gathering and stakeholder interaction</li></ul>Preferred Qualifications<ul><li>Experience in Healthcare domain (highly preferred)</li><li>Knowledge of CRM data models and integration concepts</li><li>Salesforce certifications (Health Cloud / Marketing Cloud) are a plus</li></ul>Soft Skills<ul><li>Strong business acumen</li><li>Team-oriented mindset</li><li>Adaptability and quick learning ability</li><li>Proactive and solution-focused approach</li></ul>Job Types: Full-time, PermanentPay: ₹273,010.45 - ₹1,807,286.98 per yearWork Location: Hybrid remote in Noida

Salesforce Health Cloud Analyst

Birlasoft

<div></div><div><div><div><div><div><div><div><div>Country/Region: IN
</div></div></div></div><div><div><div><div>Requisition ID: 33256
</div></div></div></div><div><div><div><div>Work Model:
</div></div></div></div><div><div><div><div>Position Type:
</div></div></div></div><div><div><div><div>Salary Range:
</div></div></div></div><div><div><div><div>Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI
</div></div></div></div></div><div><div><div><div><div><h1 class="jobSectionHeader">Title: Subcon - Salesforce BA
</h1></div></div></div></div><div><div><div><div>Description:
<div><div><div><h2 class="jobSectionHeader">Area(s) of responsibility</h2>
</div><div>
Empowered By Innovation 
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company&rsquo;s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group&rsquo;s 170-year heritage of building sustainable communities.

Role: Salesforce BA 
Experience: 8-10 years 
Location: Mumbai, Pune, Noida, Bangalore, Chennai

Roles &amp; Responsibilities:

Functional consultant with minimum 8 years work experience. 6+ years of experience in the Salesforce ecosystem
<ul><li>Expertise in one or more Salesforce Product Technologies and can embed these capabilities into existing or new Salesforce Platform based solutions</li><li>In-depth understanding of the capabilities and constraints of the Salesforce platform</li><li>Ability to work with clients for requirements grooming and translate business needs into solution design and functional specs for the team.</li><li>Support design creation leveraging best practices and reviews with Architects</li><li>Contribute to developing test plans and drive the testing during both QA and UAT.</li><li>Experience in designing quick starts, POCs and accelerators</li><li>Experience with CPQ, Healthcare or Financial Services industries (Preferred)</li><li>Excellent writing, presentation, communication and organization skills</li><li>Deep understanding of Sales Cloud, Service Cloud, Salesforce Portal/Communities, AppExchange Knowledge and deep knowledge in several AppExchange packages</li><li>Proven hands-on experience in Salesforce configuration, flows, process builders, data migration, AppExchange products etc.</li><li>Work on estimations and contribute to pre-sales activities. Articulate the benefits and risks to a solution&rsquo;s feasibility and functionality</li><li>Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation</li><li>Experience in Agile project delivery</li><li>Preferred Certifications &ndash; Salesforce Admin, Salesforce Business Analyst, Salesforce Sales, Service , CPQ Consultant certification.</li></ul></div></div></div></div></div></div></div></div></div></div></div>

Subcon - Salesforce BA

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Subcon - Salesforce BA