salesforce analyst

Scientific Research Corporation

<div>Description:
<div>
Scientific Research Corporation (SRC) is seeking a Salesforce Business Analyst to join the Cloud Service Integration Team (CSIT), supporting the sustainment and enhancement of multiple projects for Department of Defense (DoD) customers.</div><div><br>
</div><div><b>Job Duties:
</b></div><ul><li>Gathering requirements, analyzing business processes, and translating government needs into actionable user stories</li><li>
Supporting the full project lifecycle and ensuring alignment with Agile methodologies and Salesforce best practices</li></ul><p><i>
#LI-SF1</i></p><p></p><p><b><br>
FILLING THIS POSITION IS CONTINGENT UPON FUNDING</b></p>
Requirements:
<ul><li>Minimum of Three (3) years&rsquo; experience required
</li><li>Experience gathering and documenting functional and technical requirements based on government objectives and stakeholder input</li><li>
Proven experience analyzing existing business processes and recommending improvements using Salesforce capabilities</li><li>
Ability to develop clear, concise user stories and acceptance criteria to guide development and configuration efforts</li><li>
Ability to collaborate with cross-functional teams to ensure solutions meet business needs and comply with DoD standards</li><li>
Proficient in Agile processes including sprint planning, backlog grooming, and retrospectives</li><li>
Expertise in communicating effectively with stakeholders, developers, and project managers to ensure transparency and alignment</li><li>
Salesforce certifications (e.g., Salesforce Certified Administrator, Business Analyst)</li><li>
Understanding of KPIs, ROI, and how CRM impacts organizational performance</li></ul>
Desired Skills:
<ul><li>5+ years of experience preferred</li><li>
Understanding of cloud security principles and FedRAMP compliance</li><li>
Experience managing secure environments for government or DoD clients</li><li>
Hands-on experience with data migration, security models, and release management</li><li>
Strong documentation and reporting capabilities</li><li>
Strong understanding of Salesforce platform capabilities and limitations</li><li>
Experience with Salesforce implementations in enterprise or government environments</li></ul>
Clearance Information:
<p><b>
SRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT, THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AND ELIGIBILITY FOR A U.S. GOVERNMENT SECURITY CLEARANCE AT THE SECRET LEVEL</b></p>
Travel Requirements:
<ul><li>Some travel, 5-10%</li></ul>
About Us:
<div>
Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.</div><div></div><div><br>
SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.</div>
EEO:
<div>
Scientific Research Corporation is an equal opportunity employer that does not discriminate in employment.</div><div>
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under federal, state or local law.</div><div>
Scientific Research Corporation endeavors to make www.scires.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact jobs@scires.com for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.</div></div>

Salesforce Business Analyst

S&P Global

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 <strong>
  Grade Level (for internal use):
  <br/>
  <br/>
 </strong>
 08
 <br/>
 <br/>
 <strong>
  Job Title:
 </strong>
 Salesforce Business Analyst
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Islamabad, Pakistan
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support S&amp;P Global&rsquo;s critical CRM system for continuous excellence in Commercial Operations.
  </li>
  <li>
   Work with end users, product owners, and development teams from our Order-to-cash tools, Salesforce, and Entitlements teams.
  </li>
  <li>
   As a Business Analyst, you will have the responsibility to be proactive in understanding and analyzing technical solutions and how to improve them.  You will be asked to identify areas to strengthen the operational effectiveness and excellence, leverage technology and improve the quality of process, programs or applications for the business area(s).
  </li>
  <li>
   Engage with stakeholders and understand requirements for issue resolution
  </li>
  <li>
   Be an active member of a technical support team and manage the resolution of critical incidents.
  </li>
  <li>
   Assist in creating comprehensive technical documents.
  </li>
  <li>
   Effective execution of Month-end close process through collaboration with various stakeholder groups and mitigating impediments as necessary.
  </li>
  <li>
   Supervise activities between resources, and facilitate smooth workflow for service delivery.
  </li>
  <li>
   Build Knowledge Base articles, Playbooks, documentation.
  </li>
  <li>
   Identify opportunities for functional improvements and enhancements to maximize the effectiveness of available technology.
  </li>
  <li>
   Monitor user feedback and areas of concern; Engage with Scrum team and Product Owner for suggestive areas of improvement.
  </li>
  <li>
   Be up to date with current field practices to enhance service standards and delivery.
  </li>
  <li>
   Understand end-to-end solution and integrations in the overall architecture.
  </li>
  <li>
   Remain knowledgeable of current technology and carry out research to identify new trends that can be used to achieve maximum results.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  (Basic Qualification)
  <br/>
  <br/>
 </strong>
 <strong>
  What We Are Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Should have working understanding of Salesforce and/or on a Technical Support Team in a related field.
  </li>
  <li>
   Basic understanding of Agile best practices.
  </li>
  <li>
   Good understanding of development environments and testing processes.
  </li>
  <li>
   Good communication skills (Verbal and Written) and be able to articulate the problems and provide comprehensive solutions.
  </li>
  <li>
   Pursing or Completed Bachelor&rsquo;s Degree or Master Degree in Engineering or equivalent.
  </li>
  <li>
   Excellent team player &amp; interpersonal skills.
  </li>
  <li>
   Experience collaborating with clients on business process enhancements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualification
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knowledge of Zuora or CPQ or other OTC Applications will be an added advantage.
  </li>
  <li>
   Knowledge of Salesforce Application will be an added advantage (some combination of Opportunity Management or Quote Management implementation knowledge is a plus).
   <br/>
   <br/>
  </li>
 </ul>
 #
 <br/>
 <br/>
 <strong>
  What&rsquo;s In It For
 </strong>
 <strong>
  You?
  <br/>
  <br/>
 </strong>
 <strong>
  Our Purpose
  <br/>
  <br/>
 </strong>
 Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology&ndash;the right combination can unlock possibility and change the world.
 <br/>
 <br/>
 Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&amp;P Global we transform data into Essential Intelligence&reg;, pinpointing risks and opening possibilities. We Accelerate Progress.
 <br/>
 <br/>
 <strong>
  Our People
  <br/>
  <br/>
 </strong>
 We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
 <br/>
 <br/>
 From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We&rsquo;re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
 <br/>
 <br/>
 <strong>
  Our Values
  <br/>
  <br/>
 </strong>
 <strong>
  Integrity, Discovery, Partnership
  <br/>
  <br/>
 </strong>
 At S&amp;P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of
 <strong>
  integrity
 </strong>
 in all we do, bring a spirit of
 <strong>
  discovery
 </strong>
 to our work, and collaborate in close
 <strong>
  partnership
 </strong>
 with each other and our customers to achieve shared goals.
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global.
 <br/>
 <br/>
 <strong>
  Our Benefits Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Health &amp; Wellness: Health care coverage designed for the mind and body.
  </li>
  <li>
   Flexible Downtime: Generous time off helps keep you energized for your time on.
  </li>
  <li>
   Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
  </li>
  <li>
   Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
  </li>
  <li>
   Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
  </li>
  <li>
   Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.
   <br/>
   <br/>
  </li>
 </ul>
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 <br/>
 <br/>
 <strong>
  Global Hiring And Opportunity At S&amp;P Global
  <br/>
  <br/>
 </strong>
 At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 <br/>
 <br/>
 <strong>
  Recruitment Fraud Alert
  <br/>
  <br/>
 </strong>
 If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
 <br/>
 <br/>
 <strong>
  Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 <br/>
 <br/>
 If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 <br/>
 <br/>
 <strong>
  US Candidates Only:
 </strong>
 The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 <br/>
 <br/>
 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH203 - Entry Professional (EEO Job Group), SWP Priority &ndash; Ratings - (Strategic Workforce Planning)
 <br/>
 <br/>
 <strong>
  Job ID:
 </strong>
 321639
 <br/>
 <br/>
 <strong>
  Posted On:
 </strong>
 2025-10-15
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Islamabad, Pakistan
 <br/>
 <br/>
</div>


<b>About the Role:</b><br>
<b>Grade Level (for internal use):</b> 08
<br><b>Job Title:</b> Salesforce Business Analyst
<br><br>
<b>Location:</b> Islamabad, Pakistan
<br><br>
<b>Key Responsibilities:</b><br>
Support S&P Global’s critical CRM system for continuous excellence in Commercial Operations.
<br>Work with end users, product owners, and development teams from our Order-to-cash tools, Salesforce, and Entitlements teams.
<br>As a Business Analyst, you will have the responsibility to be proactive in understanding and analyzing technical solutions and how to improve them. You will be asked to identify areas to strengthen the operational effectiveness and excellence, leverage technology and improve the quality of process , programs or applications for the business area(s).
<br>Engage with stakeholders and understand requirements for issue resolution
<br>Be an active member of a technical support team and manage the resolution of critical incidents.
<br>Assist in creating comprehensive technical documents.
<br>Effective execution of Month-end close process through collaboration with various stakeholder groups and mitigating impediments as necessary.
<br>Supervise activities between resources, and facilitate smooth workflow for service delivery.
<br>Build Knowledge Base articles, Playbooks, documentation.
<br>Identify opportunities for functional improvements and enhancements to maximize the effectiveness of available technology.
<br>Monitor user feedback and areas of concern; Engage with Scrum team and Product Owner for suggestive areas of improvement.
<br>Be up to date with current field practices to enhance service standards and delivery.
<br>Understand end-to-end solution and integrations in the overall architecture.
<br>Remain knowledgeable of current technology and carry out research to identify new trends that can be used to achieve maximum results.
<br><br>
(Basic Qualification)
<br><br>
<b>What we are looking for:</b><br>
Should have working understanding of Salesforce and/or on a Technical Support Team in a related field.
<br>Basic understanding of Agile best practices.
<br>Good understanding of development environments and testing processes.
<br>Good communication skills (Verbal and Written) and be able to articulate the problems and provide comprehensive solutions.
<br>Pursing or Completed Bachelor’s Degree or Master Degree in Engineering or equivalent.
<br>Excellent team player & interpersonal skills.
<br>Experience collaborating with clients on business process enhancements.
<br><br>
<b>Preferred Qualification:</b><br>
Knowledge of Zuora or CPQ or other OTC Applications will be an added advantage.
<br>Knowledge of Salesforce Application will be an added advantage (some combination of Opportunity Management or Quote Management implementation knowledge is a plus).
<br><br>
#LI-USA
<br><br>
What’s In It For You?
<br><br>
<b>Our Purpose:</b><br>
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
<br><br>
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
<br><br>
<b>Our People:</b><br>
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
<br><br>
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
<br><br>
<b>Our Values:</b><br>
Integrity, Discovery, Partnership
<br><br>
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
<br><br>
<b>Benefits:</b><br>
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
<br><br>
<b>Our benefits include:</b><br>
<b>Health & Wellness:</b> Health care coverage designed for the mind and body.
<br><br>
<b>Flexible Downtime:</b> Generous time off helps keep you energized for your time on.
<br><br>
<b>Continuous Learning:</b> Access a wealth of resources to grow your career and learn valuable new skills.
<br><br>
<b>Invest in Your Future:</b> Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
<br><br>
<b>Family Friendly Perks:</b> It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
<br><br>
<b>Beyond the Basics:</b> From retail discounts to referral incentive awards—small perks can make a big difference.
<br><b>For more information on benefits by country visit:</b> https://spgbenefits.com/benefit-summaries
<br><br>
<b>Global Hiring and Opportunity at S&P Global:</b><br>
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
<br><br>
<b>Recruitment Fraud Alert:</b><br>
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
<br><br>
-----------------------------------------------------------
<br><br>
Equal Opportunity Employer
<br>S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
<br><br>
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
<br><br>
<b>US Candidates Only:</b> The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
<br><br>
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH203 - Entry Professional (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)
<br><br>
<b>Job ID:</b> 321639
<br><b>Posted On:</b> 2025-10-15
<br><b>Location:</b> Islamabad, Pakistan

EI-Technologies Mena

<p><strong>Key Responsibilities:</strong></p><ul> <li>Partner with cross-functional teams to gather, analyze, and document business requirements for Salesforce projects.</li> <li>Translate business needs into functional specifications, user stories, process flows, and data models.</li> <li>Identify and recommend process improvements to enhance user experience, system efficiency, and data quality.</li> <li>Stay up to date with Salesforce releases, features, and best practices, incorporating them into system enhancements.</li> <li>Optimize Salesforce configurations to align with business processes and improve usability.</li> <li>Oversee project execution, ensuring deliverables meet quality standards, timelines, and business objectives.</li> <li>Lead and conduct workshops, demos, and UAT sessions with stakeholders to validate solutions.</li> <li>Prepare and maintain clear documentation for business processes, system configurations, and training resources.</li> <li>Deliver end-user training and provide ongoing support for Salesforce-related inquiries.</li> <li>Collaborate with delivery teams, managing communication and expectations with stakeholders.</li> <li>Conduct thorough testing and validation, from creating test cases to performing quality assurance.</li> <li>Build and maintain strong professional relationships with clients and team members.</li></ul>

Index Analytics LLC

<p><b>Company Overview</b></p><p>Index Analytics LLC is a rapidly growing Baltimore-based small business providing health related consulting services to the federal government. At the center of our company culture is a commitment to providing a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staff&rsquo;s experience through career development and educational opportunities.</p><p><b>Position Overview</b></p><p>As a Sr. Business Analyst at Index, you will work closely with business stakeholders and technical teams to gather, analyze, and translate business needs into clear and actionable requirements. Leveraging your deep understanding of Salesforce architecture, features, and capabilities, you will serve as a bridge between end users and development teams, ensuring alignment with strategic goals and user expectations. This role also requires strong Agile experience as you'll collaborate within and across Scrum teams to support backlog refinement, user story development, and iterative delivery. We're seeking a proactive, detail-oriented professional who can lead discovery efforts, define solutions, and help teams stay focused on delivering value.</p><p><b>Responsibilities</b></p><ul><li>Identify and validate clients&rsquo; business needs and Salesforce application requirements</li><li>Serve as a liaison between business teams and technical teams, ensuring alignment of expectations and deliverables</li><li>Support project managers with managing the client relationship and deliverables</li><li>Maintain comprehensive documentation of business requirements, process flows, and system changes</li><li>Work with stakeholders to define product vision and Salesforce application requirements</li><li>Attend and facilitate requirements gathering meetings with the client to identify business needs, functional and system requirements</li><li>Perform UAT and post-deployment testing to ensure accurate implementation of the needed business, functional and system requirements</li><li>Provide regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments</li><li>Understand, visualize, and manage upstream/downstream dependencies</li><li>Drive delivery and continuous improvement by utilizing feedback and metrics to identify areas of opportunity</li><li>Communicate requirements to developers, testers, and stakeholders</li><li>Demonstrate product functionality to stakeholders</li><li>Track and communicate project metrics and progress, and help manage risks and dependencies.</li><li>Prioritize the features and epics on the program backlog</li><li>Write user stories and prioritize them based on the requirements</li><li>Support effective change management practices</li><li>Create Salesforce training materials and guides</li><li>Ensure Salesforce solutions are aligned with internal policies and compliance standards</li><li>Evaluate and recommend new Salesforce tools or integrations</li></ul><p><b>Qualifications</b></p><ul><li>US citizen or Authorized to Work and lived in the US for 3 of the last 5 years.</li><li>Must be able to obtain and maintain a US Government public trust clearance</li><li>Bachelor&rsquo;s degree in business, Computer Science, or a related field</li><li>8+ years of experience as a Business Analyst, Product Owner, IT Project Manager, or in a similar role</li><li>6+ years of Salesforce experience</li><li>Proficiency in Agile software development methodologies including Scrum and Kanban</li><li>Exceptional analytical skills and an ability to translate business needs into technical requirements.</li><li>Must have agile certifications. SAFe or POPM certification preferred</li><li>Salesforce certification preferred; specifically Salesforce Business Analyst or Salesforce Administrator.</li><li>Exceptional facilitation, communication, and conflict resolution skills</li><li>Demonstrated ability to break down complex requirements into actionable work items</li><li>Demonstrated ability to work with engineering and analytics teams to discuss technical concepts, make tradeoffs to remove roadblocks, and evaluate new ideas</li><li>Experience with tools like JIRA and Confluence</li></ul><p><b>Attention Candidates</b></p><p>We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal (NAME@msg.paycomonline.com) or a corporate email address (NAME@index-analytics.com). If you have any concerns, please don't hesitate to reach out to us at recruiting@index-analytics.com.</p><p><i><b>If you are selected for an interview, please be advised that Index Analytics LLC reserves the right to prohibit the use of artificial intelligence (AI) tools, including but not limited to AI-generated responses, real-time transcription, or automated assistance during the interview process. We value authentic interactions and the opportunity to engage directly with candidates. Any unauthorized use of AI may result in disqualification from consideration.</b></i></p><p><b>The salary range provided represents the estimated compensation for new hires in this position, applicable across all locations. Actual offers may vary based on factors such as the candidate's skills, qualifications, experience, and market conditions. Index complements its base salary offering with a competitive package that includes health and retirement benefits, discretionary bonuses, and reimbursement for professional development opportunities.</b></p><p>Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p><p>Job Type: Full-time</p><p>Pay: $106,400.00 - $152,250.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li></ul><p>Work Location: Remote</p>

Sr. Salesforce Business analyst

EI-TECHNOLOGIES MENA

<div><b>Company Description</b><p><br>
EI-TECHNOLOGIES MENA, by NEO-DIS.COM Group, is a pure player digital consultancy firm and one of the leading Salesforce partners in the Middle East since 2011. Headquartered in Paris, we have offices in Dubai, Lebanon and Saudi Arabia providing Salesforce CRM Implementation and Cloud Consulting services with various technologies in the Middle East and Gulf region covering Lebanon, Jordan, Egypt, Qatar, UAE, KSA, Oman, Kuwait, Bahrain, and Iraq.</p><b><br>
Job Description</b><p><b><br>
Overview:</b><br>
We are looking for an experienced <b>Salesforce Business Analyst</b> with a strong background in Salesforce solutions (7+ years) to join our team. This role requires close collaboration with stakeholders to translate business needs into actionable requirements, ensuring solutions align with strategic goals and deliver measurable value.</p><p><b>
Key Responsibilities:</b></p><ul><li>
Partner with cross-functional teams to gather, analyze, and document business requirements for Salesforce projects.</li><li>
Translate business needs into functional specifications, user stories, process flows, and data models.</li><li>
Identify and recommend process improvements to enhance user experience, system efficiency, and data quality.</li><li>
Stay up to date with Salesforce releases, features, and best practices, incorporating them into system enhancements.</li><li>
Optimize Salesforce configurations to align with business processes and improve usability.</li><li>
Oversee project execution, ensuring deliverables meet quality standards, timelines, and business objectives.</li><li>
Lead and conduct workshops, demos, and UAT sessions with stakeholders to validate solutions.</li><li>
Prepare and maintain clear documentation for business processes, system configurations, and training resources.</li><li>
Deliver end-user training and provide ongoing support for Salesforce-related inquiries.</li><li>
Collaborate with delivery teams, managing communication and expectations with stakeholders.</li><li>
Conduct thorough testing and validation, from creating test cases to performing quality assurance.</li><li>
Build and maintain strong professional relationships with clients and team members.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>
7+ years of Salesforce consulting or business analysis experience.</li><li>
Salesforce certification(s) required.</li><li>
Proven ability to capture requirements, make strategic recommendations, and optimize implementations to meet business goals.</li><li>
Proven ability to bridge the gap between business stakeholders and technical developers.</li><li>
Experience and familiarity with integrations and data migration strategies.</li><li>
Experience in functional and project management is a plus.</li><li>
Exceptional communication skills in English; Arabic proficiency is an advantage.</li><li>
Positive, collaborative, and solution-focused mindset with high attention to detail.</li><li>
Strong problem-solving skills, including conflict resolution and adaptability.</li><li>
Ability to manage multiple priorities and deliver in a fast-paced environment.</li><li>
Candidates should be residents in Dubai.</li></ul></div>

Salesforce Business Analyst (Based in Dubai - UAE)

MuRata Electronics North America

<div><p>For 80 years, Murata Electronics has been a tireless innovator, committed to developing technologies that profoundly change the world around us. Our solutions are inside more state-of-the-art products than you may imagine. Additionally, we enable other global companies to turn their visions into reality &ndash; from mobile communications to computers and networking, medical devices to power solutions, smart home technologies to automotive electronics. Our past innovations drive today's technology &ndash; and our present innovations are shaping tomorrow's.</p><p></p><p><br>
Whatever the future holds, you can be sure that Murata will be a part of it.</p><div><div><div><h2 class="jobSectionHeader"><b>
Why Consider This Job Opportunity</b></h2></div><div><div>
The Salesforce Business Systems Analyst is responsible for providing support to users of CPQ (Cost Price Quote), Salesforce Sales Cloud, Partner Community, and Customer Community. The position is on the Sales Experience CRM team and includes CPQ administration, sales process support, and system data integrity and maintenance.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Workplace Policy</b></h2></div><div><p>
Hybrid from Carrollton, TX</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What To Expect (Essential Job Responsibilities)</b></h2></div><div><ul><li>
Drives successful CRM process improvement and meets project management targets.</li><li>
Facilitates and maintains CPQ logic, processes, and supports users.</li><li>
Develops and executes CPQ training programs aligning with Sales Operations.</li><li>
Supports Product department&rsquo;s Community Forum knowledge content.</li><li>
Monitors Global SFDC system development, executes regression, and UAT for parts of the system.</li><li>
Manage On/Off boarding of internal Salesforce users.</li><li>
Provides prompt and reliable advice and follow-up.</li><li>
Effective internal communication and problem-solving (e.g., escalation management, positive customer feedback, etc.).</li><li>
Maintains a library of resources for reference and support of business processes.</li><li>
Supports and expands CRM use of Manufacturing Rep organization. Promotes business process functions and provides strong and meaningful sales reporting.</li><li>
Aligns and prioritizes decisions and initiatives with corporate strategies.</li><li>
Transform high-level information into details and interpret it into a strategic framework.</li><li>
Proactively reports results of progress with the manager.</li><li>
Gathers requirements for system improvements while communicating and advocating for the business users to improve efficiency.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Miscellaneous Job Responsibilities</b></h2></div><div><ul><li>
Continuing Education of the Salesforce.com platform.</li><li>
Provides reports on activities and outputs to key stakeholders.</li><li>
Other job-related responsibilities and duties as assigned.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What Is Required (Qualifications)</b></h2></div><div><ul><li>
Bachelor&rsquo;s Degree.
</li><li>2+ years of Information Technology experience.
</li><li>2+ years of Salesforce experience and CPQ experience.
</li><li>Advanced proficiency with Microsoft Office Applications, including Excel.
</li><li>Ability to critically evaluate data, resolve conflicts, and make day-to-day decisions to preserve data integrity.</li><li>
Strong organizational skills, ability to prioritize, meet tight deadlines, and work in a collaborative environment.
</li><li>Interpersonal and communication skills with well-developed facilitation skills.
</li><li>Ability to troubleshoot and overcome barriers and obstacles.</li><li>
Ability to change priorities, perform quality reviews, and shift resources while taking action in a timely manner.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
How To Stand Out (Preferred Qualifications)</b></h2></div><div><ul><li>
Bachelor&rsquo;s Degree in Information Technology or a related field.
</li><li>Salesforce CPQ Certified.
</li><li>Advanced Database knowledge and development experience.
</li><li>Electronics Industry Experience.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Travel</b></h2></div><div><ul><li>
Occasional domestic travel</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks</b></h2></div><div><ul><li>
Comprehensive benefits package including medical, dental, and vision insurance.
</li><li>Generous Paid Time Off including paid holidays and floating holidays.
</li><li>401(k) employer match on retirement planning.
</li><li>Hybrid working schedule for eligible positions.</li><li>
Tuition reimbursement on approved programs.
</li><li>Flexible and health spending accounts.
</li><li>Talent Development program.
</li></ul></div></div></div><p>Imagine the possibilities as a member of Murata's innovative global team.</p><p>
 <b>Be an innovator - Join Murata!</b><br>
<b> Murata offers competitive compensation and comprehensive benefits.
</b><br>
 <i>Equal Opportunity/Affirmative Action Employer - M/F/Disabilities/Veteran</i><i>s</i></p></div>

Salesforce Business Systems Analyst

Search 4049+ Salesforce analyst jobs near you this October. New roles added regularly across leading industries. Apply today.

4049 salesforce analyst jobs NEAR_ME

Salesforce Business Analyst

Salesforce Business Analyst

Salesforce Business Analyst

Salesforce Business Analyst

Sr. Salesforce Business analyst

Salesforce Business Analyst (Based in Dubai - UAE)

Salesforce Business Systems Analyst