salesforce business analyst

Insight Investments, LLC

<div>Responsibilities:
<div>
We are seeking a highly motivated and detail-oriented Salesforce Business Analyst to join our team in Irvine, California. This in-office role will work closely with cross-functional user groups to support and enhance our Salesforce platform, with a strong focus on data cleanup, reporting, dashboards, data loading, and Marketing Cloud integration.</div><div></div><div> 
Key Responsibilities:</div><ul><li>
Collaborate with business stakeholders to gather and document requirements for Salesforce enhancements and new features.</li><li>
Perform data cleanup and deduplication to ensure data integrity across Salesforce objects.</li><li>
Design and build reports and dashboards to support business decision-making.</li><li>
Manage data imports and exports using tools like Data Loader and Data Import Wizard.</li><li>
Support Marketing Cloud initiatives including campaign setup, audience segmentation, and performance tracking.</li><li>
Conduct user training and provide ongoing support to ensure adoption and effective use of Salesforce.</li><li>
Partner with developers and admins to test and deploy changes in a structured release cycle.</li><li>
Maintain documentation of processes, configurations, and user guides</li></ul>
Qualifications / Education:
<ul><li>3+ years of experience as a Salesforce Business Analyst or similar role.</li><li>
Strong understanding of Salesforce Sales Cloud and Marketing Cloud.</li><li>
Hands-on experience with data cleanup, reporting, dashboards, and data loading tools.</li><li>
Excellent communication and interpersonal skills to work directly with user groups.</li><li>
Salesforce certifications (e.g., Administrator, Business Analyst, Marketing Cloud Email Specialist) are a plus.</li><li>
Experience working in an on-site, collaborative environment.</li></ul>
Skills:
<ul><li>Familiarity with Agile methodologies and tools like Jira or Azure DevOps.</li><li>
Experience with third-party Salesforce apps and integrations.</li><li>
Ability to translate business needs into technical requirements.</li></ul><div></div><div> 
Insight Investments, Corp is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, sexual orientation, gender identity, disability, status as a Veteran or other protected classification.</div>
Division: Insight Investments</div>

Salesforce Business Analyst

S&P Global

<div>
 
 About The Role
 
 
 
 
 Grade Level (for internal use):
 
 
 
 08
 
 
 
 Job Title:
 
 Salesforce Business Analyst
 
 
 
 Location:
 
 Islamabad, Pakistan
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Support S&amp;P Global&rsquo;s critical CRM system for continuous excellence in Commercial Operations.
 </li>
 <li>
 Work with end users, product owners, and development teams from our Order-to-cash tools, Salesforce, and Entitlements teams.
 </li>
 <li>
 As a Business Analyst, you will have the responsibility to be proactive in understanding and analyzing technical solutions and how to improve them.  You will be asked to identify areas to strengthen the operational effectiveness and excellence, leverage technology and improve the quality of process, programs or applications for the business area(s).
 </li>
 <li>
 Engage with stakeholders and understand requirements for issue resolution
 </li>
 <li>
 Be an active member of a technical support team and manage the resolution of critical incidents.
 </li>
 <li>
 Assist in creating comprehensive technical documents.
 </li>
 <li>
 Effective execution of Month-end close process through collaboration with various stakeholder groups and mitigating impediments as necessary.
 </li>
 <li>
 Supervise activities between resources, and facilitate smooth workflow for service delivery.
 </li>
 <li>
 Build Knowledge Base articles, Playbooks, documentation.
 </li>
 <li>
 Identify opportunities for functional improvements and enhancements to maximize the effectiveness of available technology.
 </li>
 <li>
 Monitor user feedback and areas of concern; Engage with Scrum team and Product Owner for suggestive areas of improvement.
 </li>
 <li>
 Be up to date with current field practices to enhance service standards and delivery.
 </li>
 <li>
 Understand end-to-end solution and integrations in the overall architecture.
 </li>
 <li>
 Remain knowledgeable of current technology and carry out research to identify new trends that can be used to achieve maximum results.
 
 
 </li>
 </ul>
 
 (Basic Qualification)
 
 
 
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 Should have working understanding of Salesforce and/or on a Technical Support Team in a related field.
 </li>
 <li>
 Basic understanding of Agile best practices.
 </li>
 <li>
 Good understanding of development environments and testing processes.
 </li>
 <li>
 Good communication skills (Verbal and Written) and be able to articulate the problems and provide comprehensive solutions.
 </li>
 <li>
 Pursing or Completed Bachelor&rsquo;s Degree or Master Degree in Engineering or equivalent.
 </li>
 <li>
 Excellent team player &amp; interpersonal skills.
 </li>
 <li>
 Experience collaborating with clients on business process enhancements.
 
 
 </li>
 </ul>
 
 Preferred Qualification
 
 
 
 <ul>
 <li>
 Hands-on experience with Salesforce across any domain, demonstrating practical application and proficiency in leveraging the platform for business solutions.
 </li>
 <li>
 Knowledge of Salesforce Application will be an added advantage (some combination of Opportunity Management or Quote Management implementation knowledge is a plus)
 
 
 </li>
 </ul>
 #
 
 
 
 What&rsquo;s In It For
 
 
 You?
 
 
 
 
 Our Mission
 
 
 
 Advancing Essential Intelligence.
 
 
 
 Our People
 
 
 
 We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 
 
 
 Our Values
 
 
 
 
 Integrity, Discovery, Partnership
 
 
 
 Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
 
 
 Benefits
 
 
 
 We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global.
 
 
 
 Our Benefits Include
 
 
 
 <ul>
 <li>
 Health &amp; Wellness: Health care coverage designed for the mind and body.
 </li>
 <li>
 Flexible Downtime: Generous time off helps keep you energized for your time on.
 </li>
 <li>
 Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 </li>
 <li>
 Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 </li>
 <li>
 Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 </li>
 <li>
 Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.
 
 
 </li>
 </ul>
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
 
 
 Global Hiring And Opportunity At S&amp;P Global
 
 
 
 At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
 
 
 Recruitment Fraud Alert
 
 
 
 If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
 
 
 
 Equal Opportunity Employer
 
 
 
 S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
 
 If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
 
 
 US Candidates Only:
 
 The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
 
 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH203 - Entry Professional (EEO Job Group), SWP Priority &ndash; Ratings - (Strategic Workforce Planning)
 
 
 
 Job ID:
 
 321639
 
 
 
 Posted On:
 
 2025-11-24
 
 
 
 Location:
 
 Islamabad, Pakistan
 
 
</div>

EI-TECHNOLOGIES MENA

<div>Company Description 
EI-TECHNOLOGIES MENA, by NEO-DIS.COM Group, is a pure player digital consultancy firm and one of the leading Salesforce partners in the Middle East since 2011. Headquartered in Paris, we have offices in Dubai, Lebanon and Saudi Arabia providing Salesforce CRM Implementation and Cloud Consulting services with various technologies in the Middle East and Gulf region covering Lebanon, Jordan, Egypt, Qatar, UAE, KSA, Oman, Kuwait, Bahrain, and Iraq. 
Job Description 
Responsibilities<ul><li>
Translate business needs into requirements and work with the delivery team throughout the entire project lifecycle</li><li>
Conduct workshops to gather business</li><li>
Develop functional requirements</li><li>
Salesforce configuration</li><li>
Provide user training</li><li>
Conduct UAT phase with the client</li><li>
Manage team, people and client relationship</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s Degree in a related field</li><li>
3 - 4 years of experience as business analyst with minimum 3 years in Salesforce</li><li>
Experience in Real Estate industry</li><li>
Advanced skills in business analysis with the capability to capture requirements, make recommendations, and optimize implementation to meet overall business goals</li><li>
Qualifications and experience should exceed QA requirements</li><li>
Knowledge in Software Design and/or coding languages</li><li>
Problem solving; positive approach and conflict resolution</li><li>
Ability to organize and manage competing priorities simultaneously</li><li>
Strong verbal and written communication skills especially in English</li><li>
Experience in development and delivery of end-user training for business systems is a plus</li><li>
Functional / Industry knowledge is a plus</li><li>
Based in UAE</li><li>
Ability to travel</li></ul></div>

Salesforce Business Analyst (Based in Dubai - UAE)

Motive

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div><div><h3 class="jobSectionHeader">
About the Role:</h3> 

As a Technical Program Analyst, you will report to the Manager of Technology Operations and will be responsible for overseeing the systems and tools powering our Global Solutions Engineering Organization, including Salesforce, Slack, Jira, Scoro and others. We&rsquo;re looking for an experienced, dynamic, and growth-oriented individual to drive a state-of-the-art agent experience that is rooted in Salesforce and its supporting ecosystem. You're a good fit if you have an interest and aptitude in understanding the business needs deeply and designing thoughtfully for efficiency, the highest quality, and scalability. You think about the customer and user experience first as you think through solutions and help identify ways to drive improvements.
<h3 class="jobSectionHeader">
What You'll Do:</h3>
<ul><li>Learn about the business needs and utilize your deep knowledge of technology to design processes and automation to create the most efficient tool configuration possible</li>
<li>Participate in the evaluation and selection of technology tools used by Internal teams</li>
<li>Support the members of the management team to accomplish technology goals</li>
<li>Manage incoming tools/system access and configuration requests</li>
<li>Triage day-to-day issues that arise for internal and external tools</li>
<li>Partner with IT and engineering to implement and troubleshoot new processes and workflows</li>
</ul><h3 class="jobSectionHeader">What We're Looking For:</h3>
<ul><li>5+ years of experience in a Technology operations role or as a Salesforce Business Analyst</li>
<li>A deep and ever-improving understanding of Salesforce Sales Cloud and the surrounding ecosystem, including 3rd party products</li>
<li>Strong project management and process improvement skills</li>
<li>Effectively juggled multiple priorities in a fast-paced, dynamic environment and has a passion for learning new technologies and quickly becoming the resident expert</li>
<li>Strong communication that partners effectively with different teams to drive results</li>
<li>Proven experience implementing and improving systems powering Sales Engineering Teams</li>
<li>Preferred one of the following certifications:
<ul><li>Salesforce Administrator</li>
<li>Salesforce Business Analyst</li>
<li>Sales Cloud Consultant</li></ul></li></ul> 


</div><div>Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

#LI-Remote</div></div>

Technology Program Analyst II

Rose International

<div>
 Date Posted: 12/30/2025
 
 
 Hiring Organization: Rose International
 
 
 Position Number: 495019
 
 
 Industry: Insurance
 
 
 Job Title: Business Analyst
 
 
 Job Location: Springfield, MA, USA, 01111
 
 
 Work Model: Hybrid
 
 
 Work Model Details: 2-3 days onsite in a week
 
 
 Shift: M to F, 8 to 5
 
 
 Employment Type: Temporary
 
 
 FT/PT: Full-Time
 
 
 Estimated Duration (In months): 13
 
 
 Min Hourly Rate($): 60.00
 
 
 Max Hourly Rate($): 62.00
 
 
 Must Have Skills/Attributes: Business Analysis, Business Process Modeling, Documentation, Project Management
 
 
 Experience Desired: Experience working on Salesforce implementations or Salesforce business/technical components (2-3 yrs); Experience supporting readiness initiatives for large enterprise system implementations (2-3 yrs)
 
 
 Required Minimum Education: High School Diploma or equivalent
 
 
 Preferred Education: Bachelor&rsquo;s Degree
 
 
 **C2C is not available**
 
 
 
 Job Description
 
 
 
 Required Education
 
 
 <ul>
 <li>
 High School Diploma.
 
 
 </li>
 </ul>
 
 Preferred Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Information Systems, Technology, or a related field.
 
 
 </li>
 </ul>
 
 Required Qualifications / Skills / Experience
 
 
 
 <ul>
 <li>
 Minimum 5+ years of related business analysis experience.
 </li>
 <li>
 Experience supporting medium to large-scale business or technology projects.
 </li>
 <li>
 Strong experience with requirements gathering, documentation, and management.
 </li>
 <li>
 Ability to lead business analysis across multiple parallel initiatives.
 </li>
 <li>
 Experience conducting business impact analysis.
 </li>
 <li>
 Development of business process models, procedures, process outlines, and job aids.
 </li>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 Strong facilitation skills for leading requirements and stakeholder sessions.
 </li>
 <li>
 Ability to collaborate effectively with business leaders, technology teams, vendors, and suppliers.
 </li>
 <li>
 Ability to negotiate and influence requirements direction.
 </li>
 <li>
 Strong critical thinking, analytical, and problem-solving skills.
 </li>
 <li>
 Ability to escalate, analyze, and help resolve complex issues.
 </li>
 <li>
 Experience peer-reviewing work products and supporting overall quality assurance.
 
 
 </li>
 </ul>
 
 Preferred Qualifications / Skills / Experience
 
 
 
 <ul>
 <li>
 Experience working on Salesforce implementations or Salesforce business/technical components.
 </li>
 <li>
 Experience supporting readiness initiatives for large enterprise system implementations.
 </li>
 <li>
 Experience mentoring or guiding less-experienced Business Analysts.
 </li>
 <li>
 Experience working within Operations organizations or PMO-supported initiatives.
 </li>
 <li>
 Ability to anticipate change and proactively redirect efforts to maintain business outcomes
 
 
 </li>
 </ul>
 Business Analyst &ndash; Mastery Overview
 
 
 <ul>
 <li>
 Supports large-scale initiatives within the Operations Project Management Office (OPMO).
 </li>
 <li>
 Plays a highly visible role partnering with Operations leadership, technology teams, suppliers, and procurement.
 </li>
 <li>
 Responsible for coordinating, planning, and developing business analysis and requirements documentation.
 </li>
 <li>
 Supports readiness initiatives and system implementations, including Salesforce across Operations.
 </li>
 <li>
 Operates at a senior level, balancing business needs with technology capabilities and constraints.
 </li>
 <li>
 Drives process improvement, supports business strategy, and ensures delivery of business value.
 
 
 </li>
 </ul>
 
 Job Duties
 
 
 
 <ul>
 <li>
 Formulate and define business and system scope and objectives based on user needs and industry requirements.
 </li>
 <li>
 Analyze business and user needs and translate them into clear business and system requirements.
 </li>
 <li>
 Devise or modify procedures to solve complex problems considering system limitations and desired outcomes.
 </li>
 <li>
 Lead impact analysis and assess implications to business processes.
 </li>
 <li>
 Develop business process models, job aids, procedures, and readiness documentation.
 </li>
 <li>
 Perform requirements management planning for medium to large-scale initiatives.
 </li>
 <li>
 Lead business analysis efforts across multiple concurrent projects.
 </li>
 <li>
 Facilitate stakeholder meetings and requirements workshops.
 </li>
 <li>
 Identify process gaps and recommend improvements.
 </li>
 <li>
 Develop recommendations by applying critical thinking and risk analysis.
 </li>
 <li>
 Drive escalation analysis and support resolution of complex issues.
 </li>
 <li>
 Communicate difficult decisions clearly, accurately, and timely.
 </li>
 <li>
 Collaborate with cross-functional partners and vendors.
 </li>
 <li>
 Guide and advise less-experienced Business Analysts.
 </li>
 <li>
 Support peer reviews and ensure quality of analysis deliverables.
 
 
 </li>
 </ul>
 Specific Details to Call Attention To
 
 
 <ul>
 <li>
 Senior-level Business Analyst role supporting Salesforce implementation within Operations.
 </li>
 <li>
 Requires strong experience with requirements management, impact analysis, and process modelling.
 </li>
 <li>
 Highly visible role with extensive cross-functional collaboration.
 </li>
 <li>
 Must be comfortable influencing stakeholders and handling complex initiatives independently.
 </li>
 <li>
 **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
 </li>
 <li>
 **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client&rsquo;s business needs and requirements.**
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
 
 
 
 California Pay Equity
 
 
 
 For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
 
 
 
 Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
 
 
 
 
 If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
 
 
 
 
 Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
 
</div>

Business Analyst

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div><h3 class="jobSectionHeader">
About the Role:</h3> 

As a Technical Program Analyst, you will report to the Manager of Technology Operations and will be responsible for overseeing the systems and tools powering our Global Solutions Engineering Organization, including Salesforce, Slack, Jira, Scoro and others. We're looking for an experienced, dynamic, and growth-oriented individual to drive a state-of-the-art agent experience that is rooted in Salesforce and its supporting ecosystem. You're a good fit if you have an interest and aptitude in understanding the business needs deeply and designing thoughtfully for efficiency, the highest quality, and scalability. You think about the customer and user experience first as you think through solutions and help identify ways to drive improvements.
<h3 class="jobSectionHeader">
What You'll Do:</h3>
<ul><li>Learn about the business needs and utilize your deep knowledge of technology to design processes and automation to create the most efficient tool configuration possible</li>
<li>Participate in the evaluation and selection of technology tools used by Internal teams</li>
<li>Support the members of the management team to accomplish technology goals</li>
<li>Manage incoming tools/system access and configuration requests</li>
<li>Triage day-to-day issues that arise for internal and external tools</li>
<li>Partner with IT and engineering to implement and troubleshoot new processes and workflows</li>
</ul><h3 class="jobSectionHeader">What We're Looking For:</h3>
<ul><li>5+ years of experience in a Technology operations role or as a Salesforce Business Analyst</li>
<li>A deep and ever-improving understanding of Salesforce Sales Cloud and the surrounding ecosystem, including 3rd party products</li>
<li>Strong project management and process improvement skills</li>
<li>Effectively juggled multiple priorities in a fast-paced, dynamic environment and has a passion for learning new technologies and quickly becoming the resident expert</li>
<li>Strong communication that partners effectively with different teams to drive results</li>
<li>Proven experience implementing and improving systems powering Sales Engineering Teams</li>
<li>Preferred one of the following certifications:
<ul><li>Salesforce Administrator</li>
<li>Salesforce Business Analyst</li>
<li>Sales Cloud Consultant</li></ul></li></ul> 


<div>Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

#LI-Remote</div></div>

Curriculum Associates

<div>
 At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation&rsquo;s K&ndash;8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day.
 
 
 The Business Analyst role will be focused on partnering with our Service work streams. The BA is responsible for clarifying business problems, articulating gaps, and translating them into actionable requirements that guide solution development. The BA will ensure business needs are accurately captured, validated, and advanced through the development lifecycle via cross-functional collaboration. The BA will serve as a crucial translator, helping IT teams understand and act on business needs, while enabling business leaders to recognize how technology can elevate their teams.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Understand your assigned business area's processes, goals, and strategies deeply.
 </li>
 <li>
 Partner with business stakeholders to clarify and articulate problem statements, gaps, and desired outcomes.
 </li>
 <li>
 Conduct stakeholder interviews, workshops, and process mapping to elicit and document business requirements.
 </li>
 <li>
 Translate business needs into clear, actionable user stories, functional specifications, wireframes, and acceptance criteria.
 </li>
 <li>
 Collaborate with Scrum Team members to ensure delivered solutions align with business requirements and user expectations.
 </li>
 <li>
 Support production support by clarifying business needs and process when needed.
 </li>
 <li>
 Support QA by clarifying requirements and edge cases when asked.
 </li>
 <li>
 Lead UAT coordination by testing the happy path, staging upstream data when required, and partnering with business stakeholders to design test cases for complex scenarios.
 </li>
 <li>
 Maintain business alignment and stakeholder engagement throughout the development lifecycle.
 </li>
 <li>
 Support change management and post-deployment validation.
 </li>
 <li>
 Continuously assess solution effectiveness and recommend enhancements.
 </li>
 <li>
 Maintain key process maps and documentation for reference across the IT Team.
 
 
 </li>
 </ul>
 
 Success Measures
 
 
 
 <ul>
 <li>
 Business problems are clearly defined and traceable to delivered solutions.
 </li>
 <li>
 Requirements are complete, testable, and aligned with business priorities.
 </li>
 <li>
 Stakeholders report high satisfaction with communication, collaboration, and outcomes.
 </li>
 <li>
 UAT is executed smoothly with minimal rework or missed expectations.
 </li>
 <li>
 Solutions are adopted successfully and deliver measurable business value.
 </li>
 <li>
 Continuous improvement opportunities are identified and acted upon.
 
 
 </li>
 </ul>
 What We're Looking For:
 
 
 12:30PM - 930PM IST Working Hours
 
 
 Bachelor's degree in business administration, Information Systems, Computer Science, or related field.
 
 
 2+ years of experience in Salesforce.com technologies with a strong understanding of Salesforce.com implementation and customization.
 
 
 Proven expertise in gathering and analyzing business requirements, creating user stories, and managing product backlogs.
 
 
 Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders.
 
 
 Strong analytical mindset with exceptional problem-solving abilities and attention to detail.
 
 
 Ability to thrive in a fast-paced environment and manage multiple projects concurrently.
 
 
 Self-motivated with a proactive attitude and ability to work independently as well as part of a team.
 
 
 Preferred Qualifications:
 
 
 Relevant certifications such as Salesforce Certified Administrator or Salesforce Certified Business Analyst.
 
 
 Experience with ERP, ASP.NET Applications, JIRA, and WMS would be advantageous.
</div>

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