salesforce business analyst

Rapid Access

The Role
<br><b>JOB PURPOSE:</b> The Salesforce Business Analyst will be responsible for the administration, configuration, and continuous improvement of the Salesforce platform to support the business operations of Rapid Access. This role involves working closely with various departments to understand their needs, translate them into technical requirements, and implement solutions to enhance efficiency and customer satisfaction. KEY RESPONSIBILITIES: Salesforce Administration & Sales Management • Maintain and manage the Salesforce platform, including user accounts, permissions, workflows, and validation rules. Configure and customize Salesforce to manage the rental sales process effectively. • Ensure data integrity and perform regular data cleansing activities. • Monitor system performance and troubleshoot issues. Customer Relationship & Sales Support • Maintain accurate customer data in Salesforce, manage customer interactions, and ensure timely resolution of inquiries. Work with sales and marketing teams to optimize lead management, opportunity tracking, and campaign performance. • Identify upsell and cross-sell opportunities based on customer data. • Develop and implement strategies to improve customer satisfaction and retention. Data Analysis & Reporting • Create and manage complex reports, dashboards, and visualizations to track key performance indicators (KPIs) such as rental volume, revenue, and customer acquisition cost. Generate insights from customer data to inform marketing campaigns and product development. • Collaborate with other departments to leverage data-driven decision making. Business Process Optimisation & Custom Development • Analyse business processes, develop and implement customised solutions using Salesforce, and create and maintain documentation for processes, configurations, and user guidelines. • Design, develop, and deploy custom objects, triggers, and Apex classes. • Integrate Salesforce with other business systems as needed. User Support & Project Management • Provide ongoing support and training to end-users to maximize their use of Salesforce. • Lead or participate in Salesforce implementation and enhancement projects, ensuring projects are delivered on time and within budget. • Develop and deliver training materials and sessions to enhance user adoption. Compliance and Security • Ensure the Salesforce platform complies with regional data privacy laws and internal security policies. • Implement security measures to protect sensitive business and customer data. • Responsible for understanding and practicing appropriate safety procedures as follows: o Act as safely at work as you would elsewhere, if not more so o Use the tools available to you to maintain a safe environment o Participate in the safety training programme to educate yourself on hazards, safety practices, and rules o Communicate about unsafe practices and conditions o Always follow safety rules and regulations
<br><br>
Requirements
<br>The chosen candidate will meet ALL the essential criteria below: ESSENTIAL • Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field. • Salesforce Administrator certification (e.g., Salesforce Certified Administrator). • At least 3-5 years of experience working as a Salesforce Analyst or similar role. • Proficiency in Salesforce Sales Cloud, Service Cloud, and Experience Cloud. • Strong understanding of Salesforce architecture, data model, and security model. • Experience with Salesforce Lightning components and development. • Excellent analytical and problem-solving skills. • Strong communication and interpersonal skills. • Ability to work independently and as part of a team. DESIRABLE: • Familiarity with the rental or powered access machine industry is a plus. • Knowledge of regional business practices and regulatory requirements in the Middle East is preferred. SKILLS • Experience with Salesforce CPQ (Configure, Price, Quote) and Field Service Lightning. • Knowledge of Apex, Visualforce, and Lightning Web Components. • Familiarity with integration tools such as MuleSoft or similar. • Experience with Agile project management methodologies. PERSON SPECIFICATIONS: • Excellent English communication skills, both verbal and written • Strong organisational skills to manage priorities. • The ability to work independently and under pressure
<br><br>
About the company
<br>Established in 1996, Rapid Access is the market leader for powered access solutions in the Middle East and part of world's 3rd largest rental company, Loxam Group. We hold the largest and most diverse selection of access equipment in the GCC ensuring availability and the right equipment for every application. In addition to equipment hire and sale, we offer working at height consultancy, training and a unique range of material handling attachments and safety systems which increase the efficiency and safety of working at height.

SalesForce Business Analyst

StepStone Group

<div>
 <p>
  We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world&rsquo;s investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed.
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  <strong>
   Position Overview
  </strong>
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 <p>
  The Salesforce Business Analyst will work within the Global CRM team and collaborate with internal and external stakeholders to gather, analyze, and document business requirements, translate business requirements into clear functional requirements, user stories and acceptance criteria, and facilitate workshops, discovery sessions, and backlog grooming meetings. The Salesforce Business Analyst is expected to perform the fundamental job functions outlined below.
 </p>
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  <br/>
 </p>
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  <strong>
   Essential Job Functions:
  </strong>
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  <li>
   Partner with business stakeholders across the firm to gather, analyze, and document business requirements
  </li>
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   Translate business requirements into clear functional requirements, user stories, acceptance criteria, and process flows
  </li>
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   Facilitate workshops, discovery sessions, and backlog grooming meetings
  </li>
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   Collaborate with Salesforce Administrators and Developers to ensure solutions align with business needs, including audit, risk, and compliance requirements
  </li>
  <li>
   Produce high-quality documentation including business requirement documents (BRDs), functional specifications, and process diagrams
  </li>
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   Support User Acceptance Testing (&ldquo;UAT&rdquo;) planning and execution, including test case creation, defect tracking, and validation of business outcomes
  </li>
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   Partner with reporting teams to define dashboards and key metrics aligned to business goals
  </li>
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   Support other Salesforce team initiatives
  </li>
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   Provide Project Management support to Salesforce Team, including attending project-related meetings, documenting next steps, sending recap emails, and entering next steps in Jira, the team&rsquo;s project management tool
  </li>
  <li>
   Review Jira work items weekly to keep stories updated, identify risks, blockers, etc.
  </li>
  <li>
   Assist with release communications, including drafting email announcements, training guides, and PowerPoint slides
  </li>
  <li>
   Support other Salesforce team initiatives
  </li>
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  <br/>
 </p>
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  <strong>
   Education and/or Work Experience Requirements:
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  <li>
   Bachelor&rsquo;s degree in Business, Finance, Information Management or equivalent preferred
  </li>
  <li>
   Salesforce Business Analyst certification required or obtained within 90 days of start date
  </li>
  <li>
   2&ndash;3 years of experience as a Business Analyst, with direct experience in financial services (e.g., banking, wealth management, insurance, lending)
  </li>
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   Experience writing user stories, acceptance criteria, and functional documentation
  </li>
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   Familiarity with regulatory and compliance considerations in financial services
  </li>
  <li>
   Experience in Salesforce declarative tools and solutions
  </li>
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  <br/>
 </p>
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  <strong>
   Required Knowledge, Skills, And Abilities
  </strong>
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   Working knowledge of project management and Agile delivery principles, with experience operating in iterative, fast‑paced environments
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   Strong analytical and problem-solving skills with high attention to detail; ensures data accuracy, integrity, quality, and compliance
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   Ability to partner effectively with business and technical stakeholders, adjusting plans, priorities, and approaches to meet evolving needs and expectations
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   Excellent verbal and written communication skills, able to translate complex technical concepts into clear, stakeholder‑appropriate messaging
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   Demonstrated ability to balance business objectives with platform capabilities, constraints, and technical tradeoffs
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   Highly organized with strong time management skills, able to prioritize competing demands and meet tight deadlines
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   Collaborative and team-oriented, contributing effectively within cross-functional teams
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   Self-directed and proactive, able to work independently with minimal supervision while maintaining alignment with stakeholders and team goals.
  </li>
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   Motivated, continuous learner with technical curiosity; able to quickly master new tools, concepts, and processes
  </li>
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   Demonstrates professionalism, strong work ethic, and a positive attitude, fostering productive and respectful working relationships.
  </li>
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  <br/>
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  <em>
   At StepStone, we believe that our people are our most important asset and crucial to our success. We are an Equal Opportunity Employer that strives to create an environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups as well as mentorship programs to enhance the employee experience for all.
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   As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law.
  </em>
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   Candidates must be at least 18 years old to apply.
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  <br/>
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  Developing People at StepStone
 </p>
</div>


Salesforce Business Analyst

Index Analytics LLC

<div><div><div>Index Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staff experience through career development and educational opportunities.</div></div><p>
</p><div><div>As a Senior Salesforce Business Analyst at Index, you will work closely with business stakeholders and technical teams to gather, analyze, and translate business needs into clear and actionable requirements. Leveraging your deep understanding of Salesforce architecture, features, and capabilities, you will serve as a bridge between end users and development teams, ensuring alignment with strategic goals and user expectations. This role also requires strong Agile experience as you'll collaborate within and across Scrum teams to support backlog refinement, user story development, and iterative delivery. We're seeking a proactive, detail-oriented professional who can lead discovery efforts, define solutions, and help teams stay focused on delivering value.</div></div><div><div><b>
Responsibilities</b></div></div><p>
</p><ul><li><div>Identify, analyze, and validate client business needs and Salesforce application requirements by facilitating requirements‑gathering sessions, defining product vision, and documenting business, functional, and system requirements, process flows, and system changes.</div></li><li><div>
Serve as a primary liaison between business stakeholders, technical teams, and project managers, ensuring alignment on expectations, deliverables, priorities, risks, and upstream/downstream dependencies through clear, consistent communication.</div></li><li><div>
Translate requirements into executable delivery artifacts by writing and prioritizing user stories, features, epics, and program backlogs, and clearly communicating requirements to developers, testers, and stakeholders.</div></li><li><div>
Support end‑to‑end solution delivery and quality assurance, including UAT and post‑deployment testing, demonstration of product functionality to stakeholders, and validation that implemented solutions meet defined business requirements.</div></li><li><div>
Drive program execution, transparency, and continuous improvement by tracking and communicating project metrics, progress, risks, impediments, and dependencies, and applying feedback and performance metrics to identify improvement opportunities.</div></li><li><div>
Enable adoption and change management through effective change practices, creation of Salesforce training materials and user guides, and ongoing stakeholder engagement.</div></li><li><div>
Ensure Salesforce solutions align with governance, compliance, and strategic direction, evaluating and recommending new Salesforce tools or integrations as appropriate.</div></li></ul><ul><li><div>
U.S. citizen or otherwise authorized to work in the United States and able to demonstrate physical residency in the U.S. for at least three (3) of the past five (5) years. Must be eligible to obtain a U.S. Public Trust security clearance.</div></li><li><div>
Bachelor&rsquo;s degree in business, Computer Science, or a related field with eight (8) or more years of experience as a Business Analyst, Product Owner, IT Project Manager, or in a similar role, including six (6) or more years of Salesforce experience.</div></li><li><div>
Salesforce certification preferred, specifically Salesforce Business Analyst or Salesforce Administrator.</div></li><li><div>
Proficiency in Agile software development methodologies (Scrum and Kanban required), with Agile certification required; SAFe or Product Owner/Product Manager (POPM) certification preferred.</div></li><li><div>
Exceptional analytical, facilitation, and communication skills, with the ability to translate business needs into clear technical requirements, resolve conflicts, and drive alignment across stakeholders.</div></li><li><div>
Proven ability to decompose complex requirements into actionable work items, partnering closely with engineering and analytics teams to discuss technical concepts, evaluate tradeoffs, remove roadblocks, and assess new ideas.</div></li><li><div>
Experience leveraging collaboration and delivery tools such as JIRA and Confluence to manage requirements, document decisions, and support cross‑functional execution.</div></li></ul><p>
</p><p></p><p><b>Attention Candidates</b></p><p>
</p><p>We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal (NAME@msg.paycomonline.com) or a corporate email address (NAME@index-analytics.com). If you have any concerns, please don't hesitate to reach out to us at recruiting@index-analytics.com.</p><p>
</p><p><b><i>If you are selected for an interview, please be advised that Index Analytics LLC reserves the right to prohibit the use of artificial intelligence (AI) tools, including but not limited to AI-generated responses, real-time transcription, or automated assistance during the interview process. We value authentic interactions and the opportunity to engage directly with candidates. Any unauthorized use of AI may result in disqualification from consideration.</i></b></p><p>
</p><p><b>The salary range provided represents the estimated compensation for new hires in this position, applicable across all locations. Actual offers may vary based on factors such as the candidate's skills, qualifications, experience, and market conditions. Index complements its base salary offering with a competitive package that includes health and retirement benefits, discretionary bonuses, and reimbursement for professional development opportunities.</b></p><p>
</p><p>Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p></div>

Senior Salesforce Business Analyst

Parts Town

<div><div><b>See What We&rsquo;re All About</b></div><div></div><div><br>
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That&rsquo;s key. But we&rsquo;re also looking for unique enthusiasm, high integrity, courage to embrace change&hellip;and if you know a few jokes, that puts you on the top of our list!</div><div></div><div><br>
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We&rsquo;re more interested in passionate people with fresh ideas from different backgrounds. That&rsquo;s what keeps us at the top of our game. We&rsquo;re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain&rsquo;s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.</div><div></div><div><br>
If you&rsquo;re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let&rsquo;s chat &ndash; Apply Today!</div><div></div><div><b><br>
Perks</b></div><br>
<div></div><ul><li>
Parts Town Pride &ndash; check out our virtual tour and culture!</li><li>
Quarterly profit-sharing bonus</li><li>
Hybrid Work schedule
</li><li>Team member appreciation events and recognition programs</li><li>
Volunteer opportunities</li><li>
Monthly IT stipend</li><li>
Casual dress code</li><li>
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
</li><li>All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away &ndash; don&rsquo;t worry, we&rsquo;ve got you covered.</li></ul><div><b><br>
</b></div><div><b>The Job</b><b> </b><b>at a</b><b> </b><b>Glance</b></div><div></div><div><br>
The Salesforce Business Analyst acts as the bridge between business teams and the Salesforce platform, translating needs and requests into clear, actionable solutions. This role partners closely with stakeholders across CX, Sales, Marketing, eCommerce, and other teams to gather requirements, document business processes, communicate project status, and support solution delivery. The Salesforce Business Analyst helps ensure our Salesforce ecosystem continues to scale with the needs of the business while playing a key role in roadmap execution, enabling efficient operations, driving adoption, and maximizing the value of our Salesforce investment.</div><div></div><div><b><br>
A Typical Day</b></div><br>
<div></div><ul><li>
Partner with stakeholders across CX, Sales, Marketing, eCommerce, and other teams to gather requirements and translate business needs into clear Salesforce user stories and documentation</li></ul><ul><li>
Facilitate discovery sessions and document current and future-state business processes to identify opportunities for automation and operational improvements</li><li>
Collaborate with Salesforce team and partners to clarify requirements, define acceptance criteria, and ensure solutions align with business needs</li><li>
Support solution delivery by coordinating user acceptance testing (UAT), tracking feedback, communicating project updates/status, and helping ensure successful releases</li><li>
Help manage the Salesforce request backlog by organizing incoming work, providing business context, and supporting prioritization aligned to the platform roadmap</li></ul><div></div><div><b><br>
To Land This Opportunity</b></div><br>
<div></div><ul><li>
You bring 2-3+ years of experience working with Salesforce as an Admin, Product Owner, or similar role translating business needs into technical solutions</li><li>
You have experience gathering requirements, writing user stories, and documenting business processes in a structured way that enables technical teams to deliver efficiently</li><li>
You are comfortable facilitating conversations with cross-functional stakeholders and can translate complex operational needs into clear platform requirements</li><li>
You have a strong understanding of Salesforce CRM and Service Cloud and how they support customer service and operational workflows</li><li>
You are highly organized and detail-oriented, able to manage multiple requests and priorities in a fast-paced environment</li><li>
You communicate clearly and confidently with both technical teams and non-technical stakeholders</li><li>
You are curious and solutions-oriented, always looking for opportunities to improve processes and increase platform adoption</li><li>
You enjoy working collaboratively with administrators, developers, and business teams to bring ideas to life</li></ul><div></div><div><b><br>
About Your Future Team</b></div><div></div><div><br>
Our Marketing team is an eclectic group that takes our work seriously, but never ourselves. We love solving problems, building smart solutions, and celebrating wins, and snacks. Lots of snacks (we are in the foodservice business, after all). We&rsquo;re a collaborative group that enjoys curiosity, continuous improvement, and the occasional debate over important topics like the best pizza topping or chocolate chip cookie recipe.</div><div></div><div><br>
At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $68,957.00 - $89,549.00 annually which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.</div><div></div><div><b><br>
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.</b></div></div><div></div>

Salesforce Business Analyst (Project Delivery)

Five9

<p></p><div><div><p>Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
</p><p>Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.</p></div><p>
As a Salesforce Business Systems Analyst - Lead to Cash, you will partner with the IT Business Partner as the liaison between the IT Delivery team and business stakeholders (e.g., Sales Operations, Revenue Operations, and Customer Support). You will gather requirements, provide detailed analysis, facilitate discovery sessions, and document functional specifications for the development, documentation, and testing of Salesforce (Sales Cloud and Service Cloud) and adjacent business systems (e.g., CPQ/billing, case management/telephony integrations, and reporting/analytics).</p>
<p>
The Business Technology organization at Five9 enables the systems and solutions that run, scale, and transform how the company operates. We collaborate closely with business leaders across the enterprise to translate strategic priorities and operational needs into clear, actionable requirements, drive thoughtful prioritization, and ensure the successful delivery of impactful technology initiatives.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Analyze business requests and translate into functional specifications</li>
<li>Develop and document deep business processes and domain knowledge</li>
<li>Capture use cases, user stories, and acceptance criteria for new requests</li>
<li>Develop artifacts to illustrate process flows using tools such as Lucidchart and Visio</li>
<li>Lead UAT planning and execution, including test cases, defect triage, and release readiness sign-off</li>
<li>Facilitate backlog grooming and prioritization in partnership with the Business Engagement Director</li>
<li>Provide demos and training to business partners to showcase solutions with business context</li>
<li>Partner with business operations counterparts on prioritization, requests, and inquiries</li>
<li>Understand and perform Agile sprints, standard processes, tool entry (Jira or similar), and execution,</li>
<li>Maintain high-level familiarity with other IT system/business application capabilities and scope definition to make recommendations and ask relevant questions about upstream/downstream functionality intersection points.</li>
<li>Coordinate and perform system testing to ensure requirements are met. Work closely with project team during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance sign-off</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>5+ years' experience as a Business Systems Analyst</li>
<li>5+ years' experience with Salesforce (e.g., Sales Cloud and/or Service Cloud)</li>
<li>Experience with CPQ and/or billing systems and their Salesforce integrations</li>
<li>Proven ability to elicit requirements and translate them into user stories with clear acceptance criteria</li>
<li>Experience working in Agile/Scrum teams, including backlog refinement, prioritization, and sprint ceremonies</li>
<li>Ability to support a cross-functional, enterprise user base by managing multiple concurrent enhancements</li>
<li>Strong written communication skills, including process documentation, release notes, and end-user enablement materials</li>
<li>Great at execution, communication, critical thinking, coordination of work, and problem solving</li>
<li>A bachelor's degree or an equivalent qualification is required</li></ul><div></div><div><p><br>
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.</p>
<p></p>
<p>View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.<br>
<br>
</p><p>Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.</p></div></div>

Salesforce Business Systems Analyst - Lead to Cash

mindZvue Technologies

<div><div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Hiring Entity Name</p>
<div><b>mindZvue LLC</b><b>
</b></div></div><div><p>Job Type</p>
<div><b>Full time</b><b>
</b></div></div><div><p>Industry</p>
<div><b>IT Services</b><b>
</b></div></div><div><p>Date Opened</p>
<div><b>03/20/2026</b><b>
</b></div></div><div><p>City</p>
<div><b>Plano</b><b>
</b></div></div><div><p>State/Province</p>
<div><b>Texas</b><b>
</b></div></div><div><p>Country</p>
<div><b>United States</b><b>
</b></div></div><div><p>Zip/Postal Code</p>
<div><b>75024</b><b>
</b></div></div></ul></div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><div><b>Job Title:</b> Salesforce Solution Consultant (Business Analyst / Solution Expert)<br>
<b>Location:</b> Plano, Texas (Preferred) / Remote USA<br>
<b>Employment Type:</b> Full-time</div><div></div><div><b><br>
Bridge Business &amp; Technology. Shape Solutions. </b><b>Deliver More&mdash;Together.</b></div><p><br>
At mindZvue, Salesforce Solution Consultants sit at the intersection of business strategy and platform execution. You will own discovery, define solutions, and guide implementation teams &mdash; all while working directly with US-based clients across industries including manufacturing, financial services, and hi-tech.</p><p><br>
This is a consulting role with real ownership: you will lead workshops, author solution documents, and shape how Salesforce is deployed to solve meaningful business problems.</p><div></div><div><b><br>
What You Will Do</b></div><div><h2 class="jobSectionHeader"><ul><li><p><br>
Lead business discovery sessions and requirements workshops with client stakeholders, capturing business goals, pain points, and success criteria.</p></li><li><p><br>
Translate business requirements into Salesforce solution designs spanning Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and custom platform configurations.</p></li><li><p><br>
Author business requirement documents (BRDs), functional specifications (FSDs), process flows, data models, and solution architecture diagrams.</p></li><li><p><br>
Collaborate with Salesforce Architects and Developers to ensure solution feasibility, scalability, and alignment with platform best practices.</p></li><li><p><br>
Configure and customize the Salesforce platform: custom objects, fields, flows, validation rules, reports, dashboards, and automation.</p></li><li><p><br>
Drive UAT planning, execution, and business sign-off, ensuring delivered solutions meet client expectations.</p></li><li><p><br>
Support change management and user adoption through training materials, documentation, and enablement sessions.</p></li><li><p><br>
Manage requirements backlog and participate actively in Agile/Scrum ceremonies including sprint planning, grooming, and retrospectives.</p></li><li><p><br>
Proactively identify risks, gaps, and dependencies &mdash; recommend mitigation strategies to project leadership.</p></li><li><p><br>
Contribute to pre-sales efforts including scoping, estimation, and solution presentations for prospective clients.</p></li></ul></h2></div><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><h2 class="jobSectionHeader"><b>
What We Are Looking For</b><br>
</h2><h3 class="jobSectionHeader"><b>
Experience</b></h3><ul><li><p><br>
4&ndash;7 years of experience as a Salesforce Business Analyst, Solution Consultant, or Techno-Functional Consultant.</p></li><li><p><br>
2+ years of hands-on Salesforce configuration/administration experience.</p></li><li><p><br>
Prior external consulting or SI delivery experience is strongly preferred.</p></li><li><p><br>
Experience across multiple Salesforce Clouds (Sales, Service, Experience, Revenue Cloud) in implementation contexts.</p></li></ul><h3 class="jobSectionHeader"><b><br>
Functional &amp; Technical Skills</b></h3><ul><li><p><br>
Strong understanding of Salesforce platform capabilities, data model, security model, and automation tools (Flows, Process Builder, Approval Processes).</p></li><li><p><br>
Experience with business process mapping, requirement elicitation, and stakeholder workshops.</p></li><li><p><br>
Proficiency with documentation and collaboration tools: Jira, Confluence, Miro, Lucidchart, MS Office / Google Workspace.</p></li><li><p><br>
Working knowledge of Salesforce integrations, APIs, and data migration concepts.</p></li><li><p><br>
Exposure to Agentforce, Data Cloud, or Revenue Cloud Advanced is a significant plus.</p></li><li><p><br>
Familiarity with SQL, relational databases, and basic data analysis.</p></li></ul><h3 class="jobSectionHeader"><b><br>
Certifications (Required / Preferred)</b></h3><ul><li><p><br>
Required: Salesforce Administrator OR Salesforce Business Analyst Certification</p></li><li><p><br>
Preferred: Salesforce Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, or Platform App Builder</p></li></ul><h3 class="jobSectionHeader"><b><br>
Consulting &amp; Communication</b></h3><ul><li><p><br>
Excellent verbal and written communication skills with the ability to engage both technical and executive audiences.</p></li><li><p><br>
Strong analytical thinking, problem-solving, and decision-making abilities.</p></li><li><p><br>
Comfortable leading client-facing meetings and navigating ambiguity.</p></li><li><p><br>
Self-directed with the ability to manage multiple workstreams simultaneously.</p></li></ul><h3 class="jobSectionHeader"><b><br>
Benefits</b></h3><h2 class="jobSectionHeader"><b>
Why mindZvue?</b></h2><p><br>
We are a Salesforce Summit (Platinum) Partner, Great Place to Work&reg; Certified, and ISO-certified organization. What sets us apart:</p><ul><li><p><br>
Direct client engagement from day one &mdash; no benching behind layers of management.</p></li><li><p><br>
A US + India delivery model that gives you global collaboration and career mobility.</p></li><li><p><br>
Ownership-driven culture where your ideas shape products, processes, and client outcomes.</p></li><li><p><br>
Investment in your growth: certification reimbursement, conference attendance, and Salesforce community participation.</p></li><li><p><br>
Small, high-performing team where your work is visible to leadership and clients alike.</p></li></ul><h2 class="jobSectionHeader"><b><br>
Benefits (US)</b></h2><ul><li><p><br>
Competitive base salary</p></li><li><p><br>
Annual performance bonus: 10&ndash;15%</p></li><li><p><br>
Comprehensive health, dental, and vision insurance</p></li><li><p><br>
15 days PTO + US federal holidays</p></li><li><p><br>
Salesforce certification reimbursement (up to $1,000/year)</p></li><li><p><br>
Remote work stipend for home office setup</p></li><li><p><br>
Professional development budget for conferences and training</p></li></ul><h2 class="jobSectionHeader"><b><br>
Work Authorization</b></h2><ul><li><p><br>
Applicants must be legally authorized to work in the United States at the time of hire.</p></li><li><p><br>
mindZvue is not able to provide visa sponsorship now or in the future for this role.</p></li></ul><p></p><p><br>
mindZvue is an equal opportunity employer. We welcome applicants of all backgrounds and are committed to creating an inclusive workplace.</p><br>
<p></p>
</div><div><div><p><b>Apply Now</b></p></div></div></div></div>

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