salesforce project manager

Quinnox Consultancy Services

Role-Salesforce Techno functional /Scrum Master Location- Houston, TXResponsibilities and Requirements-<ul><li>Minimum 10+ years of experience in Salesforce delivery managing multiple projects</li><li>Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations</li><li>Lead technical design sessions. Design and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states</li><li>Strong experience, hands on, review and understanding of Salesforce configuration and customization</li><li>Provide oversight and governance of Salesforce projects</li><li>Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed</li><li>Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation</li><li>Good understanding of functional domains and business process to relate with technology</li><li>Ability to understand a project and debug issues</li><li>From time-to-time, participate in activities such as technical landscape discovery , Proof-Of-Concept (POC) development with prospects</li><li>Liaise with Salesforce product teams to support client implementations</li><li>Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Commerce Clouds</li><li>Understanding of systems architecture</li><li>Should able to drive the client in road map and strategy</li><li>Understanding of key design patterns and large data volume limitations and best practices</li><li>Understanding of data sharing and visibility considerations and how these play into platform architecture</li><li>Familiarity with platform authentication patterns (SAML, SSO, OAuth)</li><li>Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)</li><li>Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies</li><li>Strong background in design/development of large web-based systems, or complete software product lifecycle exposure</li><li>Lead a technical team and own customer and team engagement</li><li>Technical enablement of team members on the latest Salesforce products and processes</li></ul>Should hold at least 3+ Salesforce certifications<ul><li>Experience building &amp; growing an account</li><li>Must have managed a team of technical &amp; solution implementors.</li></ul>If interested in applying reach out to dipas@quinnox.comPay: $101,674.56 - $122,446.78 per yearWork Location: In person

Salesforce Project Manager /Scrum Master

Kentan Staffing Solutions

<div><div>Job Title: Project Manager &ndash; Salesforce Technology Environment
 
Location: Alpharetta, GA | Berkeley Heights, NJ | Coral Springs, FL ( 5 days onsite required )
 
Employment Type: Contract (6 months with possible Contract-to-Hire)
 
Work Authorization: U.S. Citizens or Green Card Holders only
 
Industry: Financial Services / Enterprise Technology 
Overview
Our client is seeking an experienced Project Manager with strong Salesforce experience to support initiatives within a Sales Technology environment and/or financial services . This role will be responsible for facilitating meetings, gathering business requirements, developing project plans, managing budgets, and driving execution across cross-functional business and technical teams.
The Project Manager will work closely with IT leadership, architects, database administrators, infrastructure teams, networking teams, and Salesforce professionals to ensure successful delivery of business-critical initiatives. The ideal candidate brings experience supporting Salesforce-driven environments within financial services or enterprise sales support organizations .
This is a high-visibility onsite role requiring strong stakeholder communication and delivery ownership across multiple teams .
Key Responsibilities
Project Planning &amp; Execution
<ul><li>Define project timelines and develop detailed project plans and task lists
</li><li>Draft proposals and support project estimation activities
</li><li>Maintain budgets and project accounting throughout the lifecycle
</li><li>Facilitate project meetings and ensure timely completion of initiatives
</li></ul>Stakeholder &amp; Team Coordination
<ul><li>Coordinate across business stakeholders and technical delivery teams
</li><li>Provide consistent project status updates and progress tracking
</li><li>Delegate and prioritize tasks across internal and external resources
</li><li>Lead status meetings and milestone tracking across contributors
</li></ul>Risk &amp; Issue Management
<ul><li>Identify and assess risks proactively throughout project execution
</li><li>Drive issue resolution across stakeholders and delivery teams
</li><li>Maintain accountability for deadlines and deliverables
</li></ul>Delivery Leadership &amp; Support
<ul><li>Support onboarding and mentoring of project team members
</li><li>Assist with planning, budgeting, implementation activities, and documentation quality
</li><li>Ensure consistency in project messaging, communication standards, and execution approach
</li></ul>Required Qualifications
<ul><li>Bachelor&rsquo;s degree or equivalent professional experience
</li><li>3+ years of Project Management experience supporting Salesforce environments
</li><li>Experience supporting Sales Technology and/or Financial Services organizations
</li><li>Strong analytical and complex problem-solving capabilities
</li><li>Excellent written, verbal, and presentation communication skills
</li><li>Ability to manage multiple priorities across cross-functional teams
</li><li>Prior experience coordinating delivery teams or project contributors
</li></ul>Preferred Qualifications
<ul><li>Bachelor&rsquo;s degree in Business, Computer Science, or related discipline
</li><li>PMP and/or Certified ScrumMaster (CSM) certification
</li><li>Experience working with contact center technologies
</li><li>Experience coordinating with infrastructure, networking, database, and architecture teams in enterprise IT environments</li></ul></div></div>

Project Manager – Salesforce Technology Environment

YMCA

<div><div><div>The YMCA of Greater New York Association Office is seeking a Salesforce QA Engineer &amp; IT Project Manager.
</div><div><div>Job Description
</div><div>Salary: $100,000 - $115,00 Annually
The YMCA of Greater New York Association Office is seeking a Salesforce QA Engineer who will define and execute a quality assurance strategy while managing QA delivery for Salesforce initiatives at the YMCA of Greater New York. This role ensures Salesforce solutions meet business, technical, and operational requirements through rigorous testing, strong governance, and cross-functional coordination across multiple phases of Salesforce implementation.
Benefits:
 
The YMCA of Greater New York offers a variety of benefits to its staff members, including retirement benefits , medical benefits, paid time off, free YMCA membership, and more! Benefit eligibility is determined by an individual&rsquo;s employment status (i.e., full-time or part-time), tenure, and/or the number of hours scheduled to work. Click here for more information.
How to Apply:
 
If you would like to be a member of our dynamic team, please complete our online application and submit your r&eacute;sum&eacute; and a thoughtful cover letter that explains your interest in the role and our organization.
</div></div><div><div>Qualifications
</div><div><ul><li>Bachelor&rsquo;s Degree or equivalent work experience required.
</li><li>Three (3+) years of experience in QA engineering, QA lead, project management, or a hybrid QA/PM role supporting Salesforce or enterprise platforms.
</li><li>Demonstrated experience managing QA efforts across multiple concurrent projects or releases.
</li><li>Strong understanding of SDLC, QA methodologies, test automation frameworks, and defect tracking tools.
</li><li>Experience testing Salesforce configurations, automations, integrations, data models, and security controls.
</li><li>Solid understanding of project management fundamentals, including scheduling, prioritization, and resource coordination.
</li><li>Experience working in Agile/Scrum and DevOps delivery environments.
</li><li>Proficiency with Jira or similar tools for test management, defect tracking, and reporting.
</li><li>Excellent communication, time management, and leadership skills with the ability to manage stakeholder expectations.
</li><li>Salesforce certifications (Administrator, Advanced Administrator, or Platform App Builder) preferred.
</li><li>QA or Project Management certifications (CSM, PMP, or equivalent) a plus.
</li><li>This is an onsite, hybrid role based out of our Manhattan Office.
</li></ul></div></div><div><div>Essential Functions
</div><div>Quality Assurance Strategy &amp; Execution
<ul><li>Develop and execute comprehensive test plans, test cases, and test scripts, including functional, regression, performance, and integration testing for Salesforce.
</li><li>Design, implement, and maintain automated test coverage to support continuous delivery and regression validation.
</li><li>Identify, document, prioritize, and track defects; verify fixes and enforce quality standards prior to release.
</li><li>Review business requirements, user stories, and solution designs to ensure testability and quality alignment.
</li></ul>Project &amp; QA Management
<ul><li>Define QA strategy, standards, and process improvements aligned with Salesforce delivery goals.
</li><li>Manage QA work plans, priorities, timelines, and dependencies across Salesforce projects and releases.
</li><li>Monitor test execution, analyze productivity, and oversee defect triage and resolution workflows.
</li></ul>Agile &amp; DevOps Delivery
<ul><li>Drive Agile and DevOps-aligned QA practices, embedding testing throughout the Salesforce SDLC.
</li><li>Participate in sprint planning, backlog refinement, standups, and release readiness activities.
</li></ul>Stakeholder &amp; Cross-Functional Collaboration
<ul><li>Liaise with business stakeholders to align quality expectations and delivery timelines.
</li><li>Act as the quality champion, ensuring Salesforce deliverables meet business needs and compliance standards.
</li></ul>Reporting &amp; Communication
<ul><li>Track and report QA metrics, including defect trends, test coverage, and release readiness.
</li><li>Provide Jira updates, delivery status reporting, and clear communication to leadership and project teams.</li></ul></div></div></div></div>

Salesforce QA Engineer (Association Office)

The New IEM, LLC

<div><div><div>At IEM, we&rsquo;re not just building innovative electrical distribution systems, we&rsquo;re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what&rsquo;s possible. Whether you&rsquo;re an experienced professional or just starting out, you&rsquo;ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world&rsquo;s most dynamic markets.
</div></div><div>
Location: Remote/Hybrid to Austin, TX

Reports To: Director, AI &amp; Automation Delivery

Department: AI &amp; Automation Delivery

Employment Type: Full-Time | Exempt

Salary Range: $130K &ndash; $160K 


Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale. Trusted by industry leaders, IEM combines engineering expertise with manufacturing strength to power the most ambitious projects and drive the future of innovation. 


Position Summary

The Project Manager, AI &amp; Automation Delivery is responsible for leading end-to-end delivery of technology initiatives spanning Salesforce CRM, artificial intelligence, and enterprise automation programs. Reporting to the Director of AI &amp; Automation Delivery, this role partners closely with business stakeholders, IT, and third-party vendors to plan, execute, and close projects on time and within scope. The ideal candidate brings strong Agile and project management experience, a track record of delivering Salesforce and automation solutions, and the communication skills to align diverse teams in a fast-paced, high-growth manufacturing environment. 


Ideal Candidate Profile

We are looking for a self-directed project manager who thrives at the intersection of business and technology. You are comfortable owning multiple workstreams simultaneously, can cut through ambiguity to keep projects moving, and build trust quickly with stakeholders at every level. You bring a practical understanding of Salesforce platforms and modern automation tools, and you approach continuous improvement not as a buzzword but as a daily habit. 


Key Responsibilities
<ul>
<li>Lead end-to-end project management for Salesforce, AI, and automation initiatives from initiation through go-live and hypercare support.</li>
<li>Define and maintain project scope, schedules, resource plans, risk registers, and status reports for stakeholders and leadership.</li>
<li>Facilitate Agile ceremonies including sprint planning, daily standups, sprint reviews, and retrospectives across one or more concurrent delivery teams.</li>
<li>Manage and prioritize project backlogs in JIRA, ensuring user stories are well-defined, estimated, and aligned to business value.</li>
<li>Serve as the primary liaison between business stakeholders, technical teams, and third-party vendors throughout the project lifecycle.</li>
<li>Coordinate system integrations, data migrations, and user acceptance testing (UAT) activities across project workstreams.</li>
<li>Prepare and deliver project status updates, steering committee presentations, and executive-level dashboards.</li>
<li>Proactively identify, escalate, and resolve risks, issues, and dependencies to maintain project momentum.</li>
<li>Manage Salesforce CRM implementation and enhancement projects including Sales Cloud, Service Cloud, and platform integrations.</li>
<li>Support AI and intelligent automation (RPA, workflow automation) projects from business case through production deployment.</li>
<li>Partner with business analysts and solution architects to translate business requirements into actionable project deliverables.</li>
<li>Maintain project documentation including charters, RACI matrices, decision logs, meeting minutes, and lessons learned.</li>
<li>Contribute to the development and adoption of project management standards, templates, and best practices within the department.</li></ul> 


Qualifications
<ul>
<li>3&ndash;7 years of project management experience with a demonstrated track record of delivering technology or digital transformation projects.</li>
<li>Working knowledge of Agile and Scrum methodologies; hands-on experience facilitating sprints and managing backlogs.</li>
<li>Experience in manufacturing, industrial, or similarly complex operational environments.</li>
<li>Proficiency with JIRA, Microsoft Teams, and the Microsoft 365 suite for project tracking and collaboration.</li>
<li>Strong communication and interpersonal skills with the ability to influence without authority and align diverse stakeholders.</li>
<li>Excellent organizational and analytical skills; capable of managing multiple projects and priorities simultaneously.</li>
<li>Bachelor&rsquo;s degree in Business, Information Technology, Computer Science, Engineering, or a related field, or equivalent professional experience.</li>
<li>PMP, PMI-ACP, or CSM (Certified Scrum Master) certification is a plus.</li>
<li>Familiarity with AI, machine learning, or intelligent automation (RPA, low-code/no-code) is a plus.</li>
<li>Familiarity with Sales Cloud, Service Cloud, or related platform implementations.</li></ul> 


Workplace Conditions
<ul>
<li>Hybrid or fully remote work environment with occasional on-site presence as needed.</li>
<li>Standard office environment when working on-site; may include visits to manufacturing facilities.</li>
<li>Ability to work across multiple time zones and manage global or distributed project teams.</li></ul> 


Physical Demands
<ul>
<li>Prolonged periods of sitting and working at a computer.</li>
<li>Ability to communicate effectively through virtual collaboration tools (video, phone, messaging).</li></ul> 


Location

This position is hybrid or fully remote (USA-based), but may require up to 20% travel to IEM facilities, vendor sites, or project kick-off meetings.
</div><div>
Why Join IEM

At IEM, you&rsquo;ll join a team that powers some of the world&rsquo;s most ambitious projects. We&rsquo;re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you&rsquo;re driven, collaborative, and ready to make an impact, we&rsquo;d love to hear from you. Your creativity and passion can help us achieve great things&mdash;come be part of the journey.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

Recruiting Scams

Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact

Non-Discrimination Statement

IEM does not discriminate against any applicant based on any characteristic protected by law.

Privacy

Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.</div></div>

Project Manager, AI & Automation Delivery

Industrial Electric Manufacturing

<div><div><div>At IEM, we're not just building innovative electrical distribution systems, we're shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what's possible. Whether you're an experienced professional or just starting out, you'll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world's most dynamic markets.
</div></div>
Location: Remote/Hybrid to Austin, TX

Reports To: Director, AI &amp; Automation Delivery

Department: AI &amp; Automation Delivery

Employment Type: Full-Time | Exempt

Salary Range: $130K &ndash; $160K 


Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale. Trusted by industry leaders, IEM combines engineering expertise with manufacturing strength to power the most ambitious projects and drive the future of innovation. 


Position Summary

The Project Manager, AI &amp; Automation Delivery is responsible for leading end-to-end delivery of technology initiatives spanning Salesforce CRM, artificial intelligence, and enterprise automation programs. Reporting to the Director of AI &amp; Automation Delivery, this role partners closely with business stakeholders, IT, and third-party vendors to plan, execute, and close projects on time and within scope. The ideal candidate brings strong Agile and project management experience, a track record of delivering Salesforce and automation solutions, and the communication skills to align diverse teams in a fast-paced, high-growth manufacturing environment. 


Ideal Candidate Profile

We are looking for a self-directed project manager who thrives at the intersection of business and technology. You are comfortable owning multiple workstreams simultaneously, can cut through ambiguity to keep projects moving, and build trust quickly with stakeholders at every level. You bring a practical understanding of Salesforce platforms and modern automation tools, and you approach continuous improvement not as a buzzword but as a daily habit. 


Key Responsibilities
<ul>
<li>Lead end-to-end project management for Salesforce, AI, and automation initiatives from initiation through go-live and hypercare support.</li>
<li>Define and maintain project scope, schedules, resource plans, risk registers, and status reports for stakeholders and leadership.</li>
<li>Facilitate Agile ceremonies including sprint planning, daily standups, sprint reviews, and retrospectives across one or more concurrent delivery teams.</li>
<li>Manage and prioritize project backlogs in JIRA, ensuring user stories are well-defined, estimated, and aligned to business value.</li>
<li>Serve as the primary liaison between business stakeholders, technical teams, and third-party vendors throughout the project lifecycle.</li>
<li>Coordinate system integrations, data migrations, and user acceptance testing (UAT) activities across project workstreams.</li>
<li>Prepare and deliver project status updates, steering committee presentations, and executive-level dashboards.</li>
<li>Proactively identify, escalate, and resolve risks, issues, and dependencies to maintain project momentum.</li>
<li>Manage Salesforce CRM implementation and enhancement projects including Sales Cloud, Service Cloud, and platform integrations.</li>
<li>Support AI and intelligent automation (RPA, workflow automation) projects from business case through production deployment.</li>
<li>Partner with business analysts and solution architects to translate business requirements into actionable project deliverables.</li>
<li>Maintain project documentation including charters, RACI matrices, decision logs, meeting minutes, and lessons learned.</li>
<li>Contribute to the development and adoption of project management standards, templates, and best practices within the department.</li></ul> 


Qualifications
<ul>
<li>3&ndash;7 years of project management experience with a demonstrated track record of delivering technology or digital transformation projects.</li>
<li>Working knowledge of Agile and Scrum methodologies; hands-on experience facilitating sprints and managing backlogs.</li>
<li>Experience in manufacturing, industrial, or similarly complex operational environments.</li>
<li>Proficiency with JIRA, Microsoft Teams, and the Microsoft 365 suite for project tracking and collaboration.</li>
<li>Strong communication and interpersonal skills with the ability to influence without authority and align diverse stakeholders.</li>
<li>Excellent organizational and analytical skills; capable of managing multiple projects and priorities simultaneously.</li>
<li>Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or a related field, or equivalent professional experience.</li>
<li>PMP, PMI-ACP, or CSM (Certified Scrum Master) certification is a plus.</li>
<li>Familiarity with AI, machine learning, or intelligent automation (RPA, low-code/no-code) is a plus.</li>
<li>Familiarity with Sales Cloud, Service Cloud, or related platform implementations.</li></ul> 


Workplace Conditions
<ul>
<li>Hybrid or fully remote work environment with occasional on-site presence as needed.</li>
<li>Standard office environment when working on-site; may include visits to manufacturing facilities.</li>
<li>Ability to work across multiple time zones and manage global or distributed project teams.</li></ul> 


Physical Demands
<ul>
<li>Prolonged periods of sitting and working at a computer.</li>
<li>Ability to communicate effectively through virtual collaboration tools (video, phone, messaging).</li></ul> 


Location

This position is hybrid or fully remote (USA-based), but may require up to 20% travel to IEM facilities, vendor sites, or project kick-off meetings.
<div>
Why Join IEM

At IEM, you'll join a team that powers some of the world's most ambitious projects. We're engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you're driven, collaborative, and ready to make an impact, we'd love to hear from you. Your creativity and passion can help us achieve great things&mdash;come be part of the journey.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

Recruiting Scams

Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact

Non-Discrimination Statement

IEM does not discriminate against any applicant based on any characteristic protected by law.

Privacy

Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.</div></div>

Ascending

<div><h2 class="jobSectionHeader">Project Implementation Manager (ERP &amp; CRM)</h2>
Location: Greater Boston Area (Remote) 
Duration: 12 Months Contract (Potential for Extension) 
Primary Focus: Salesforce CPQ &amp; NetSuite Modernization<h3 class="jobSectionHeader">
Position Summary</h3>
We are seeking a strategic and results-oriented Project Manager / Implementation Manager to lead the end-to-end planning and execution of enterprise-level ERP and CRM initiatives. This role is central to our digital transformation, specifically focusing on the integration and rollout of Salesforce CPQ and NetSuite.
The ideal candidate will be a proactive leader capable of orchestrating complex system migrations, managing cross-functional technical teams, and ensuring high-level stakeholder alignment. You will be responsible for the project lifecycle from initial requirements gathering through post-go-live stabilization, ensuring all deliverables meet rigorous quality and budgetary standards.<h3 class="jobSectionHeader">
Key Responsibilities</h3><h4 class="jobSectionHeader">
Strategic Planning &amp; Execution</h4><ul><li>
Project Lifecycle Management: Orchestrate the full implementation lifecycle for ERP and CRM workstreams, with specialized oversight of Salesforce CPQ and NetSuite modules.</li><li>
Scope &amp; Governance: Define comprehensive project scopes, success criteria, and governance models in collaboration with executive sponsors and business leads.</li><li>
Roadmap Development: Establish and maintain detailed project schedules, resource allocation models, and budget tracking to ensure milestone achievement.</li></ul><h4 class="jobSectionHeader">
Technical Oversight &amp; Delivery</h4><ul><li>
Implementation Leadership: Guide cross-functional teams through system design, configuration, and customization, ensuring technical solutions align with business objectives.</li><li>
Data &amp; Integration: Oversee critical data migration strategies and system integration tasks, ensuring data integrity and seamless interoperability between platforms.</li><li>
Quality Assurance: Facilitate User Acceptance Testing (UAT), bug tracking, and remediation efforts to guarantee a high-quality production release.</li></ul><h4 class="jobSectionHeader">
Stakeholder &amp; Change Management</h4><ul><li>
Communication Hub: Serve as the primary liaison between business users, technical architects, and third-party consultants/vendors.</li><li>
Risk Mitigation: Proactively identify project bottlenecks and risks, developing robust mitigation strategies to maintain project velocity.</li><li>
Operational Readiness: Lead change management activities, including the development of training materials and knowledge transfer sessions for post-launch support teams.</li></ul><h3 class="jobSectionHeader">
Required Experience &amp; Qualifications</h3><h4 class="jobSectionHeader">
Core Requirements</h4><ul><li>
Professional Experience: 5+ years of dedicated project management experience, specifically leading large-scale ERP and CRM implementations.</li><li>
Platform Expertise: Demonstrated success managing high-complexity projects involving Salesforce CPQ and NetSuite.</li><li>
Methodology: Proficiency in Agile, Waterfall, and Hybrid project management frameworks, with hands-on experience using tools such as Jira, Smartsheet, or MS Project.</li><li>
Education: Bachelor&rsquo;s degree in Information Systems, Business Administration, Computer Science, or a related field.</li></ul><h4 class="jobSectionHeader">
Technical &amp; Professional Competencies</h4><ul><li>
Business Acumen: Deep understanding of core business processes, including Finance, Sales Operations, Supply Chain, and Revenue Recognition.</li><li>
Communication: Exceptional verbal and written communication skills, with the ability to translate technical complexities for non-technical executive audiences.</li><li>
Leadership: Proven ability to manage distributed/remote teams and coordinate effectively with external vendor resources.</li></ul><h3 class="jobSectionHeader">
Preferred Qualifications</h3><ul><li>
Certifications: PMP, CSM (Certified Scrum Master), or platform-specific certifications (Salesforce/NetSuite).</li><li>
Industry Experience: Prior experience within the Alarms or Security Services industry is highly desirable.</li><li>
Geographic Preference: Candidates based in the Greater Boston area are preferred for occasional onsite strategic sessions.</li></ul>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
6HW5p1ZXix</div>

ERP & CRM Project Implementation Manager

Coptic Orphans

<div>CRM and Application Support Manager 
Purpose of the Job
The CRM and application support Manager is a key role within the Information Technology department at Coptic Orphans, responsible for tactical operational management of the CRM and application support functions. The incumbent will be responsible for leading and managing the CRM and application support team, managing and tracking all the operational tasks, project planning and delivery, people Management, task assignment, follow-up on all moving pieces in the IS Operation area. The CRM and application support Manager ensures effective inter-departmental communication and seamless project execution. 
Essential Functions and Responsibilities
<ul><li>Design and administer custom solutions on the Force.com platform including configuration, user management, report generation, version planning, licensing, platform upgrades, data modeling, integration, data migration and having a deep architectural understanding of implementing Salesforce for CRM and Commerce.</li><li>
Manage and lead a team of IS administrators, including hiring, training, and performance evaluations.</li><li>
Follow up the effective support to end-users, lead problem solving efforts, ticketing system, website operations and Mobile device management.</li><li>
Develop support processes, service level agreements (SLAs), and escalation procedures to ensure efficient and effective support operations.</li><li>
Design and develop reports, dashboards, and analytics to provide insights into business performance and support data-driven decision-making.</li><li>
Administer salesforce platform's design, document, configuration, maintenance and administration of the Salesforce platform.</li><li>
Lead the successful delivery of Salesforce Cloud and other implementation engagements from a technical standpoint.</li><li>
Performing proactive system monitoring to identify any performance and/or data consistency issues.</li></ul> 
Required Education, Experience, Knowledge and Skills
<ul><li>Bachelor's degree in computer engineering, computer science, information systems management or a related field.</li><li>
8-10 years of relevant professional experience.</li><li>
At least 2 years of experience in a managerial role.</li><li>
Proficient in English, both written and spoken.</li><li>
Strong capabilities in CRM system development and design, with excellent troubleshooting skills.</li><li>
Proven knowledge of Salesforce and Force.com, particularly in heavily customized environments with numerous custom objects, integrations, various declarative automation types, and applications. Must provide clear examples of reverse engineering and simplifying configurations.</li><li>
Proficiency in Salesforce configuration, customization, and data management.</li><li>
Knowledge of Salesforce development (Apex, Visualforce, Lightning components) is a plus.</li></ul> 
Travel and Working requirements
<ul><li>Typical office environment limited to walking, sitting, typing, using telephone and office equipment, and occasional lifting of boxes and luggage.
</li><li>Occasional travel, nationally or internationally, is expected.</li></ul></div>

IS Operation Manager

Search 10000+ Salesforce project manager jobs near you this May. New roles added regularly across leading industries. Apply today.

10000 salesforce project manager jobs Near Me

Salesforce Project Manager /Scrum Master

Project Manager – Salesforce Technology Environment

Salesforce QA Engineer (Association Office)

Project Manager, AI & Automation Delivery

Project Manager, AI & Automation Delivery

ERP & CRM Project Implementation Manager

IS Operation Manager