senior case manager

Services For The Underserved

<div>Min: USD $53,000.00/Yr. Max: USD $58,346.00/Yr. Position Overview:
<div>
S:US is seeking a Senior Case Manager for their homeless prevention program-Home Base.</div><div></div><div> 
This position is located at W. 181 Street New York, NY 10035</div><div> 
SCOPE OF ROLE: 
Under the supervision of the Program Supervisor, the Senior Case Manager ensures quality service
 
delivery to individuals and families in need of homeless prevention services.
</div><div>They will provide supervision to case managers, oversee intensive case management for program participants and their families which include arranging, coordinating, monitoring and delivering of services related to meeting their housing needs. Assure timely intakes, assessments, service plans and referrals. 
Participate in development of After-Care and on-going housing assistance service planning processes. Coordinate supportive services and referrals based on specific needs of program participants. Monitor case progress and when necessary enter information into the CARES database.</div> 
Qualifications:<div></div><div> 
REQUIRED EDUCATION AND EXPERIENCE</div><div><ul><li> 
Bachelor&rsquo;s Degree is Human Services field required.</li><li>3+ years&rsquo; experience with homeless population.</li><li>Ability to work with a culturally diverse population.</li></ul></div><div></div><div> 
PREFERRED QUALIFICATIONS &amp; SKILLS</div><div><ul><li> 
Master&rsquo;s degree in human services or related field.</li><li>Familiarity of NYC public school system preferred.</li><li>Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred.</li></ul></div> 
<div></div>
Company Overview:
<div>
S:US IS AN EQUAL OPPORTUNITY EMPLOYER</div><div></div><div> 
Join a team of employees who cares about the wellbeing of others. We&rsquo;re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.</div><div></div><div> 
We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.</div><div></div><div> 
S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.</div>
ID: 2026-18552 Work Location: true</div>

Senior Case Manager

City of Stoughton

<div>JOB The Stoughton Senior Center is seeking a compassionate, self-motivated Senior Center Case Manager to support adults 55+ in maintaining independence and enhancing their quality of life. A passion for serving seniors is at the heart of the role. This full-time position plays a vital part in advocating for older adults, assessing needs, coordinating services, and connecting clients with financial, medical, nutritional, transportation, and housing resources. The ideal candidate is creative, empathetic, and dedicated to treating every individual with dignity and respect. If you&rsquo;re driven to make a meaningful difference and build strong relationships within the community, we invite you to join our team. EXAMPLE OF DUTIES
<ul><li>Treats clients with dignity and respect in a fair and equitable manner.</li><li>
Interviews potential clients, families, neighbors and friends to determine need and type of service(s).</li><li>
Acts as an advocate for older adults. Plans housing options including in-home with supplemental services such as home health care, housekeeper, etc., assisted living and nursing home placements.</li><li>
Needs to be an inwardly motivated self-starter using creativity and insight in dealing with clients.</li><li>
Acts as an advocate for appropriate use of funding sources regarding needed resources.</li><li>
Assesses client need for home delivered meals and for cessation of program.</li><li>
Informs clients and the general public of available services.</li><li>
Completes various applications with clients (i.e. housing, financial, food assistance, etc.) and assists them in gathering eligibility determining information.</li><li>
Assesses safety in the home.</li><li>
Monitors services and discusses with client and clients' families.</li><li>
Assesses the need for change of services.</li><li>
Reports abuse and neglect to appropriate authorities.</li><li>
Refers clients to the appropriate person/agency to resolve housing and Medicare/Medical Assistance and insurance problems. Refers clients to legal advice when needed.</li><li>
Prepares correspondence, reports, and forms regarding outreach activities.</li><li>
Maintains knowledge of available services and resources for older adult population. Attends relevant in-service training, seminars, and workshops.</li><li>
Builds effective working relationships with clients, Senior Center participants, volunteers, community members and peers.</li><li>
 Record keeping and record sharing with other agencies as is appropriate.</li><li>
Attends support group and community group meetings to explain outreach activities.</li></ul>
SUPPLEMENTAL INFORMATION Language Skills 
<ul><li>
Ability to analyze data and information using established criteria, in order to determine consequences and to identify and select alternatives. Ability to compare, count, differentiate, measure and/or sort, as well as assemble, copy, record and transcribe data and information. Ability to classify, compute, tabulate, and categorize data.</li><li>
Must possess excellent interpersonal skills.</li><li>
Ability to advise and provide interpretation to others on how to apply policies, procedures, and standards to specific situations.</li><li>
Ability to maintain confidentiality at all times.</li><li>
Must have good organizational and time management skills.</li><li>
Must be a good listener.</li><li>
Must know the issues facing older adults.</li></ul>
Mathematical Skills 
<ul><li>
Ability to add and subtract, multiply and divide, and calculate percentages, fractions, and decimals.</li></ul>
Judgment and Situational Reasoning Ability<ul><li>
Ability to add and subtract, multiply and divide, and calculate percentages, fractions, and decimals.</li></ul>
Physical and Mental Abilities Required to Perform Essential Position Functions<ul><li>
Ability to operate a variety of office equipment, including computer, photocopier, telephone, etc.</li><li>
Ability to exert very moderate physical effort in sedentary to light work, typically involving some combination of stooping, kneeling, crouching and crawling, lifting, carrying, pushing and pulling.</li></ul>
EnvironmentalAdaptability<ul><li>
May be exposed to cigarette smoke on home visits.</li><li>
May be exposed to pets (sometimes can be unfriendly)</li><li>
May encounter unpleasant living conditions upon home visits.</li><li>
May be exposed to infected body fluids.</li><li>
May be exposed to potentially harmful cleaning agents.</li><li>
Ability to lift 25 pounds.</li><li>
Required to change from sitting, standing and walking positions repeatedly.</li><li>
Repetitive motion as required for computer keyboard use and handwriting.</li><li>
Need to be in and out of the car in temperature extremes.</li></ul></div>

Senior Center Case Manager

BakerRipley

<div>
 
 Job Summary
 
 
 
 The Case Manager participates in outreach activities to identify and enroll SSVF-eligible veterans in case management services, ensuring timely access to safe, permanent housing and essential supportive services. The position utilizes a
 
 Housing First Model
 
 to develop and implement
 
 Housing Stability Plans
 
 that promote household stability and self-sufficiency.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Conduct full assessments with applicants to enroll SSVF-eligible veterans in case management for a minimum of 90 days, documenting all activities and events
 </li>
 <li>
 Ensure rapid entrance into permanent safe housing or maintain stable housing to prevent homelessness
 </li>
 <li>
 Mediate, advocate, and leverage support for eligible veterans, referring them to healthcare navigation, legal, employment, financial, and other services as needed
 </li>
 <li>
 Identify and connect veterans to community resources for overall well-being, including emergency housing needs
 </li>
 <li>
 Maintain accurate records of all resources provided, including temporary financial assistance, and manage client files safely while preserving confidentiality
 </li>
 <li>
 Represent Baker Ripley and the Veteran Services team professionally in internal and external meetings and events
 </li>
 <li>
 Collaborate with other agencies to provide a comprehensive case management process
 </li>
 <li>
 Perform other duties as assigned
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree preferred; high school diploma or GED required
 
 
 
 Experience
 
 
 
 2+ years of case management experience; 1&ndash;3 years minimum; 2+ years social services experience preferred
 
 
 
 Skills
 
 
 
 Proficiency in Excel, clear and accurate correspondence/reporting, ability to work in a professional, client-focused environment
 
 
 
 Licenses/Certifications
 
 
 
 Valid driver&rsquo;s license; experience working with veterans or in similar outreach roles is a plus
 
 
 
 KSAs
 
 
 
 <ul>
 <li>
 Ability to develop Excel spreadsheets using formulas
 </li>
 <li>
 Ability to write clear and accurate correspondence and reports
 </li>
 <li>
 Ability to effectively present information and respond to questions both orally and in writing in a manner that is understandable to others
 </li>
 <li>
 Ability to calculate figures and amounts
 </li>
 <li>
 Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
 </li>
 <li>
 Excellent interpersonal skills and successful experience working in teams
 </li>
 </ul>
</div>

Veterans Case Manager (2016)

<div>Overview:

THIS POSITION IS LOCATED IN KENTLAND, INDIANA.
Knowledge Services has an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist. This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are responsible for assisting in the processing of new applications and documents for ongoing public assistance.<div>
Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.</div> 
<div></div>
Responsibilities:
<ul><li>Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients</li><li>
Verify all information is gathered accurately and meets state policies</li><li>
Obtain release forms and medical records as needed</li><li>
Verify income, assets, and other financial / legal documents</li><li>
Review regulations and program requirements with clients</li><li>
Utilize automated program to determine eligibility of state assistance programs</li><li>
Data entry into state database</li><li>
Respond to all inquiries in a timely manner via phone or email</li></ul>
Qualifications:
<ul><li>Highly organized and analytical team player</li><li>
Previous Case Manager experience is a plus</li><li>
Strong written and verbal skills</li><li>
Solid computer skills, Microsoft Office proficiency</li><li>
Basic math skills</li><li>
Case management skills</li><li>
Independent worker who is a self-starter that is reliable and dependable</li><li>
Strong customer service background with a professional demeanor</li><li>
Prefer a Bachelor or Associate degree in Counseling or Social Services, but High School Diploma or GED required</li><li>
2 years&rsquo; experience in a social service environment, state or local government is desired pertaining to employment / training programs</li><li>
Previous experience as a Case Manager, Eligibility Specialist, Eligibility Associate, Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply</li></ul>
The Eligibility Specialist position is an opportunity where you can make an immediate impact on your community, plus the potential for promotion. You will be provided an extensive training program to give you the skills to be successful in this role. The wage is $16.50/hr. This role offers paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. 
If you are looking for a position that could be the start of your career, apply now for immediate consideration.<div> 
Physical Requirements:</div><ul><li>
Job frequently requires sitting, handling objects with hands.</li><li>
Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.</li><li>
Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.</li></ul><div></div><div> 
Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.</div><div></div><div> 
#INDDFR</div></div><div></div>

Eligibility Specialist - Case Manager

Neighborhood Services Organization

<div>
 
 Summary
 
 
 
 Provide services to formerly chronically homeless persons with a severe mental disability who are living at Palo Duro I &amp; II to increase participant stability and self-sufficiency, a high housing retention rate, and reducing participant use of shelters, hospital, and jail. Establish cooperative relationships with local shelters, hospitals, and law enforcement to identify and recruit perspective participants. Monitor the resident&rsquo;s progress and needs while living at PDI and II, link residents to and coordinate resources, conduct discharge planning, and track participants who have exited the program. Support the appropriate and timely documentation necessary for housing eligibility, maintain accurate progress notes and alerts.
 
 
 
 Essential Functions
 
 
 
 
 Case Management:
 
 
 
 <ul>
 <li>
 Serve as case manager to approximately 36 clients. Case management services include, but are not limited to screening, intake, assessment, service plan development, monitoring, linkage to appropriate community resources, follow up, appropriate discharge, crisis coordination, and tracking.
 </li>
 <li>
 Meet with clients to assess their physical and mental wellness, barriers to living independently, and develop case plans upon establishment of their tenancy and revise them as needed.
 </li>
 <li>
 Collect supplementary information needed to assist clients, such as employment records, medical reports, and other reports as deemed necessary to comply, and to determine the eligibility for resources available in the community.
 </li>
 <li>
 Conduct wellness checks and schedule regular meetings with clients to assess the progress toward goals, address concerns, identify any new or recurring barriers to independent living and adjust case plans, as appropriate.
 </li>
 <li>
 Complete appropriate documentation, log entries, case notes, and other written information regarding client progress and concerns in an accurate and timely manner.
 </li>
 <li>
 Enter participant&rsquo;s information into the HMIS database in a timely manner and update as needed.
 </li>
 <li>
 Maintain food/supply pantry utilizing the Weekly Market.
 </li>
 <li>
 Comply with all safety policies, practices, and procedures. Monitor non-resident personnel in the building. Report all unsafe activities to supervisor.
 </li>
 <li>
 Ensure HIPAA compliance at all times.
 </li>
 <li>
 Ensure compliance with OCHA polices, fair housing policies, the Landlord Tenant Act, and NSO requirements at all times.
 </li>
 <li>
 Explain and enforce appropriate rules, policies, and regulations for all residents. Report any ongoing noncompliance issues to the supervisor, as well as document for the file.
 </li>
 <li>
 Maintain the confidentiality and privacy of all clients with other clients and the external community. Consult with Director of Housing concerning program and individual issues as deemed necessary.
 </li>
 <li>
 Participate in Housing Department rotation of On-Call status. This requires being On Call in the evenings and on weekends for a period of two weeks, usually five times per year.
 </li>
 <li>
 Occasionally work at other NSO properties for coverage and services to clients.
 
 
 </li>
 </ul>
 
 Property Management Duties
 
 
 
 <ul>
 <li>
 Report all property maintenance work orders to Facility Maintenance Manager and/or Housing Director.
 </li>
 <li>
 Work with residents and other staff members to maintain safety, cleanliness, and overall appearance of interior of facility.
 </li>
 <li>
 Ensure the property is well maintained and tour ready at all times.
 </li>
 <li>
 Submit all purchase orders for food and supplies needed to the Housing Director.
 
 
 </li>
 </ul>
 
 Document Management/Certification Assistance
 
 
 
 <ul>
 <li>
 Support and assist with ensuring that all current files have the required items; assist in correcting all deficiencies within current files. Engage in collaborative working relationships with the property management company for correct HUD and OCHA documentation.
 </li>
 <li>
 Maintain up-to-date information regarding tenant occupancy, move outs, and vacancies.
 </li>
 <li>
 Prepare and submit reports to supervisor on a timely manner basis.
 
 
 </li>
 </ul>
 
 Other Duties
 
 
 
 <ul>
 <li>
 Promote goals of the organization through tours and presentations.
 </li>
 <li>
 Assist in the calculation and collection of tenants rent on monthly basis and maintain records and reports of collection.
 </li>
 <li>
 Oversee all aspects of general office coordination including, but not limited to filing, scheduling, coordinating meetings, obtaining supplies, signing for, and distributing packages, and any special projects assigned.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 Minimum of Associate&rsquo;s degree in Social Work, human services or related field Band two years&rsquo; experience in the field required. Additional experience in the field may be used as a substitute for educational requirements. Bachelors/Masters degree in relevant field may be considered in lieu of field specific experience.
 
 
 Must have a valid driver&rsquo;s license and auto insurance within the limits defined in the employee handbook.
 
 
 Clearance of background check and drug screen. This position is considered safety-sensitive and therefore is not subject to the protections of the Oklahoma Medical Marijuana and Patient Protection Act.
 
 
 Must have reliable transportation for participation in rotating on-call schedule for after-hours issues in housing program.
 
 
 
 Skills And Abilities Required
 
 
 
 <ul>
 <li>
 Requires clear, oral, and written communication skills.
 </li>
 <li>
 Requires basic knowledge of computer literacy skills.
 </li>
 <li>
 Requires the use of interpersonal communication, interviewing, and conflict resolution techniques.
 </li>
 <li>
 Must be able to demonstrate responsible professional behavior with the ability to work independently as well as part of a team that is comprised of volunteers, professional staff, and clients.
 </li>
 <li>
 Requires patience when assisting population served.
 </li>
 <li>
 Requires ability to handle multiple projects and tasks simultaneously.
 </li>
 <li>
 Requires knowledge of safety policies and procedures. Adherences to policies and procedures are a must.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Most of the time spent in this position is in a well-lit, heated, and air-conditioned indoor office setting with adequate ventilation.
 </li>
 <li>
 This job requires moderate physical activity performed in a primarily administrative nature.
 </li>
 <li>
 Occasional periods of high stress.
 </li>
 <li>
 Monday through Friday 9:00 am to 6:00 pm
 </li>
 <li>
 Work schedule could vary upon Center needs.
 </li>
 <li>
 Participate in Housing Department rotation of On-Call status. This requires being On Call in the evenings and on weekends for a period of two weeks, usually five times per year.
 
 
 </li>
 </ul>
 The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
 
 
 
 This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; relationship.
 
</div>

Case Manager - Palo Duro

Access Services

<div>Access Services is hiring a Young Adult Mental Health Case Manager who will join our Transition to Independence Process (TIP) program serving across Bucks County, with an office based in Warminster, PA. Explore our TIP program: www.accessservices.org/TIP .
The Transition to Independence Process (TIP) Program uses an evidence-based model to support transition-age young adults ages 16-26 years old to achieve their vision of a successful future. A Young Adult Mental Health Case Manager is also known at Access by the name, &quot;TIP Facilitator&quot;. TIP Facilitators support young adults as they develop life skills, connect to resources, and build overall independence in reaching their chosen goals.
TIP isn&rsquo;t traditional case management &ndash; it&rsquo;s a strength-based, person-centered, and youth-driven approach to mental health support. Your role is to empower young adult in setting and achieving goals, provide in the moment coaching, and facilitate problem-solving processes.
As a Young Adult Mental Health Case Manager, you will:<ul><li>
Deliver community-based services daily by driving to and meeting with young adults in their homes and community locations across Bucks County.</li><li>
Engage youth using the TIP Model to build overall independence across five key domains: (Education; Employment &amp; Career; Living Situation; Community Life Functioning; Personal Effectiveness &amp; Wellbeing).</li><li>
Build authentic, trusting relationships with
</li></ul><ul><li>Support young people in creating and following their Futures Plan &ndash; which is a personalized roadmap of goals.
</li><li>Attend and advocate alongside of young adults in multi-system meetings and collaborate with other key players including families, schools, employers, and community partners.
</li><li>Plan and participate in group events that promote connection, life skills, and fun!</li><li>
Complete documentation and meet billable hour requirements in alignment with program and regulatory standards.
</li><li>Participate in case management reviews, on-call rotation, and weekly team meetings.</li><li>
Represent the TIP Program through outreach and community engagement efforts.
</li></ul>Why Join Our Team?<ul><li>
TIP is rapidly expanding and our goal is to meet the growing mental health needs of the transition-age young adult population.</li><li>
Supportive team environment of people who are passionate about positively impacting their community.
</li><li>Smaller caseload sizes allow you to spend more meaningful time with individuals.
</li><li>Initial and ongoing training in the nationally-recognized, evidence-based TIP Model by a Certified Site-Based Trainer.</li></ul>
Work Schedule: Office hours: 9-5, with some evenings and weekends, flexible schedule as long as able to meet caseload needs and billable requirements. On Call rotation is required once every 4-5 weeks. 
Requirements 
Qualifications of a Young Adult Mental Health Case Manager:<ul><li>
Education: Bachelor&rsquo;s degree in social work, psychology, criminal justice, or a related human services field (required).
</li></ul><ul><li>Experience: Work or internship experience within mental health and community based human services is preferred.
</li><li>Willingness and ability to travel and transporting youth throughout the community (required)</li></ul>
Knowledge, Skills, and Abilities:
<ul><li>Strong communication, organization, and creative problem-solving skills.
</li><li>Ability to work both independently and as a part of a collaborative, strengths-focused team.</li><li>
Knowledge of various mental health diagnoses &amp; disabilities.</li><li>
High emotional intelligence and self-awareness of your impact on others</li><li>
Ability to utilize engagement strategies to support youth and young adults with diverse mental health diagnoses, developmental needs, and varying abilities, including individuals with Level 1 and 2 Autism Spectrum Disorder.</li><li>
Ability to create and implement group event ideas for youth ranging from simple to complex and implement them. recreational, skill building, and community or peer connection</li></ul>
Other:<ul><li>
Maintain regular and predictable attendance, and work scheduled overtime, or be available for unplanned overtime as necessary, to meet program needs.</li><li>
This job requires full-time, on-site presence due to the nature of the role and responsibilities, with no remote or hybrid work schedule options.</li><li>
This position requires the ability to travel during a normal workday to successfully carry out responsibilities. Therefore, employees will need to drive their personal vehicle and/or an agency owned vehicle to meet these expectations. Employees are expected to always drive safely, to meet eligibility criteria in Motor Vehicle Policy, and to successfully pass the agency&rsquo;s substance abuse screening at any time during employment.
</li></ul>Driving Requirements:<ul><li>
A valid US driver&rsquo;s license for at least two years, not including time with permit.</li><li>
No serious traffic convictions within the past three years. (Serious convictions include, but are not limited to, DUI, reckless driving, leaving the scene of an accident, or three or more traffic violations and/or at-fault accidents within that period).</li><li>
Access to a reliable vehicle during work hours. Vehicle must have valid registration and inspection stickers.</li><li>
Valid auto insurance. You will be asked to provide proof that you are a covered driver on the policy.</li></ul>
Essential Working Conditions/Physical Demands:<ul><li>
Work in program sites and the community routinely providing direct care and/or support with individual(s).</li><li>
Stand, sit or run by self, or to provide proper care and supervision with an individual.</li><li>
Able to move and stay with an individual to keep them safe, both in home environment and community, both at near and far distances, even when an individual may struggle to meet identified expectations.</li><li>
Able to assist an individual who has fallen, regardless of weight or size.</li><li>
Walk, climb stairs by self, or to provide direct care and/or support.</li><li>
Work in a standard office environment and utilize desktop computer equipment on a daily basis.</li><li>
Able to lift or move items associated with sedentary work and light work (exert up to 20 lbs.)</li></ul> 

Benefits 
What we offer:<ul><li>
Pay: $20.00-21.00/hour, with opportunity for increases based on performance, education, and growth.</li><li>
Opportunity to earn performance-based incentives</li><li>
On-call rotation stipend ($175/week)</li><li>
Work laptop and cell phone provided</li></ul>
Our full-time comprehensive benefits package includes:<ul><li>
Health, Vision, Rx, &amp; Dental insurances, HSA/FSA, 401k match.</li><li>
Tuition reimbursement; College tuition discounts.</li><li>
20 Days PTO (vacation, sick days), 7 paid holidays, and 2 floating holidays; Catastrophic Sick Leave.</li><li>
Mileage/Toll Reimbursement, paid travel time between worksites.</li><li>
Company Paid Life Insurance, and Short/Long Term Disability.</li><li>
Employee Assistance Program</li><li>
Referral Bonuses up to $750 per hire.</li><li>
Credit Union perks, retail discounts.</li></ul>
Access Services is an Equal Opportunity Employer.
#TIP4</div>

Young Adult Mental Health Case Manager (Bucks County)

Dynamic Workforce Solutions

<div>Job Title: Career Navigator Reports to: Career Navigator Lead
Position Classification: Non-exempt
Wage range: $19 - $21 per hour 
Primary Objectives of Position: The Career Navigator is responsible for providing employers with qualified candidates by developing local job seekers through planning, program services, and appropriate referrals. Career Navigators within the Workforce Innovation and Opportunity Act Youth, Adult and Dislocated Worker (WIOA), CHOCIES, SNAP and NCP programs needed. 
Essential Job Functions: 
<ul><li>
Makes appropriate connection for job seekers to open positions resulting in employments.</li><li>
Help businesses recruit the best applicants for their jobs.</li><li>
Interviews customers to assess service needs.</li><li>
Aids customers in developing, evaluating and effectively initiating and implementing plans to enhance employment skills.</li><li>
Identify job seeker barriers and refer to appropriate resources.</li><li>
Provide career advisement through development of individual employment plans, referrals to jobs, placement in training/educations programs and job placement or advancement.</li><li>
Implements prescribed program-related procedures and accurate case management.</li><li>
Provides ongoing case management and serves as a liaison between customers and service providers.</li><li>
Documents all customer interactions through well-written case notes.</li><li>
Acquires and maintains knowledge of market research tools and industry/sector trends to guide job seekers to appropriate placement or education.</li><li>
Ensures that case files meet or exceed programmatic requirements.</li><li>
Provides valued and timely service to both job seekers and employers
</li><li>Utilizes Extreme Customer Service behaviors in all interactions with internal and external customers.</li></ul> 
Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime. 
Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations. 
Required Competencies: Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, technical capacity and recruiting experience.
Qualifications:
Education: Bachelor's Degree in Social Services, Human Resources, Communications, Business or equivalent experience is required. 
Experience: Minimum of two years' experience in staffing, recruiting, or workforce development with at least one years' experience working with computer systems for data entry and data review required.
Previous workforce experience and/or case management experience is preferred. Must possess demonstrated proficiency with verbal and written communication skills as well as demonstrated customer service skills and computer skills. 
Skills/Abilities: Knowledge of employment and recruiting practices; ability to effectively assess customer employability skills and gaps; ability to understand and apply program policy; knowledge of business practices and industry sectors; ability to work effectively in a fast paced environment; strong familiarity with regulatory entities and their laws, policies, and guidance; ability to effectively read and interpret written procedures; ability to prepare routine reports; ability to enter data into computerized system; ability to maintain files in compliance with programmatic guidelines; skills in dealing with customers using Extreme Customer Service.
Additional Requirements: Must have valid driver's license and adequate vehicle insurance coverage.
Benefits:
Insurance: Health, Life, Dental and Disability, PTO, Paid Holidays, 401K, Flexible Spending Account, Tuition Assistance</div>

WIOA Case Manager

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