senior operations manager

<div>
 
 🌍 We&rsquo;re Hiring at Teleperformance! 🌍
 
 
 ✨ Role: Senior Manager &ndash; Operations
 
 
 📍 Location: Malad, Mumbai
 
 
 We&rsquo;re looking for a strategic and experienced
 
 Senior Operations Manager
 
 to lead our Trust &amp; Safety customer support function. This role focuses on managing sensitive customer interactions, fraud prevention, account integrity, and escalations in a high-trust environment.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead trust-related customer support operations across global markets
 </li>
 <li>
 Manage escalations, fraud investigations, and account safety protocols
 </li>
 <li>
 Drive operational excellence, team performance, and SLA adherence
 </li>
 <li>
 Collaborate with legal, compliance, and product teams to uphold safety standards
 </li>
 <li>
 Mentor team leads and build a culture of integrity and accountability
 </li>
 </ul>
 
 
 What We&rsquo;re Looking For:
 
 ✅ Proven experience in customer support operations (Trust &amp; Safety preferred) ✅ Strong leadership, analytical, and stakeholder management skills ✅ Excellent communication and crisis-handling abilities ✅ Willingness to work in a 24&times;7 rotational shift
 
 
 
</div>

Senior Operations Manager

Al Mutla Trading W.L.L.

We Are Hiring: Senior Operations ManagerLocation: Qatar &ndash; Al Mutla Trading &amp; ContractingWe are seeking a visionary and highly experienced Senior Operations Manager to lead and oversee our diverse contracting operations. This role is designed for a strong leader who can take ownership of multiple divisions, drive efficiency, and contribute to the long-term growth and success of the company.Key Responsibilities:<ul><li>Provide leadership and direction across all company divisions:</li><li>General Contracting &amp; Construction (villas, refurbishments, finishing works).</li><li>Steel &amp; Metal Fabrication (gates, carports, fencing, cladding, handrails).</li><li>Aluminium &amp; UPVC Works (windows, doors, skylights, partitions, louvers).</li><li>Wood &amp; WPC Carpentry (interior doors, wardrobes, kitchens, decorative works).</li><li>Shades &amp; Outdoor Structures (car shades, pergolas, gazebos, tensile systems).</li><li>Electrical, Plumbing &amp; HVAC (MEP).</li><li>Oversee the full project lifecycle, from planning and estimation to execution and handover.</li><li>Drive operational efficiency and ensure high-quality delivery within budget and timelines.</li><li>Establish and monitor KPIs to measure team and project performance.</li><li>Review and approve tenders, quotations, BOQs, and financial forecasts.</li><li>Mentor and develop senior staff, fostering a high-performance culture.</li><li>Collaborate directly with company leadership on strategic initiatives and business expansion.</li><li>Represent the company at a senior level with clients, consultants, and partners.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Civil/Mechanical Engineering, Construction Management, or Business Administration (Master&rsquo;s preferred).</li><li>10&ndash;15 years of progressive leadership experience in operations or project management within the contracting/construction industry.</li><li>Proven record in leading multi-disciplinary teams and managing diverse service areas.</li><li>Expertise in project costing, financial control, and strategic planning.</li><li>Strong organizational, problem-solving, and decision-making skills.</li><li>Excellent communication and leadership presence at executive level.</li><li>Valid Qatar driving license.</li></ul>Benefits &amp; Package:<ul><li>Senior executive-level salary + performance incentives.</li><li>Total package range: QAR 10,000 &ndash; 15,000, based on experience.</li><li>Housing and transport allowance as per company policy.</li><li>Opportunity to play a key role in the company&rsquo;s long-term leadership and strategic growth.</li><li>Professional and empowering work culture.</li></ul>Apply now by sending your CV to careers@almutla.qaJob Type: Full-timePay: QAR10,000.00 - QAR15,000.00 per month

AtkinsRéalis

<div>
 AtkinsR&eacute;alis is looking for a
 
 Senior Operations Manager,
 
 in
 
 Riyadh, KSA.
 
 
 
 
 About AtkinsR&eacute;alis
 
 
 
 Created by the integration of long-standing organizations dating back to 1911, AtkinsR&eacute;alis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory &amp; environmental services, intelligent networks &amp; cybersecurity, design &amp; engineering, procurement, project &amp; construction management, operations &amp; maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at www.atkinsrealis.com or follow us on LinkedIn.
 
 
 Learn more about our career opportunities at: https://careers.atkinsrealis.com
 
 
 The Senior Operations Manager shall have a minimum of 15 years&rsquo; managerial experience, including railway consulting experience, shall be able to oversee all Metro commercial service operational activities and verify that it is being carried out safely and in accordance with the O&amp;M Contract and to the Employers satisfaction.
 
 
 They shall oversee the O&amp;M Contractors mobilization, staffing, reviewing their Operating procedures, instructions, code of conduct handbook, timetables and other operating materials submitted by each O&amp;M contractor in accordance with their respective contracts.
 
 
 
 Key Responsibilities
 
 
 
 
 Operational Oversight:
 
 
 
 <ul>
 <li>
 Oversee all Metro commercial service operational activities.
 </li>
 <li>
 Ensure operations are conducted safely and in accordance with the O&amp;M Contract.
 </li>
 <li>
 Verify that service delivery meets the Employer&rsquo;s expectations and regulatory standards.
 
 
 </li>
 </ul>
 
 Contractor Management
 
 
 
 <ul>
 <li>
 Supervise the mobilization and staffing of O&amp;M Contractors.
 </li>
 <li>
 Ensure contractors are adequately resourced and trained for operational readiness.
 </li>
 <li>
 Monitor contractor performance and compliance with operational KPIs.
 
 
 </li>
 </ul>
 
 Review And Approval
 
 
 
 <ul>
 <li>
 Review and approve O&amp;M Contractors&rsquo; submissions including operating procedures, instructions, timetables, and code of conduct handbooks.
 </li>
 <li>
 Ensure all documentation aligns with contractual requirements and operational standards.
 
 
 </li>
 </ul>
 
 Safety And Compliance
 
 
 
 <ul>
 <li>
 Ensure all operational activities are carried out in a safe and compliant manner.
 </li>
 <li>
 Conduct regular audits and inspections to verify adherence to safety protocols.
 
 
 </li>
 </ul>
 
 Stakeholder Coordination
 
 
 
 <ul>
 <li>
 Liaise with internal and external stakeholders to ensure smooth coordination across operational functions.
 </li>
 <li>
 Facilitate communication between O&amp;M Contractors and the Employer.
 
 
 </li>
 </ul>
 
 Performance Monitoring And Reporting
 
 
 
 <ul>
 <li>
 Monitor operational KPIs and prepare performance reports.
 </li>
 <li>
 Identify areas for improvement and implement corrective actions as needed.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a relevant field (e.g., Engineering, Transportation Management), Master&rsquo;s preferred.
 </li>
 <li>
 Minimum 15 years of senior technical and management experience in rail operations and maintenance.
 </li>
 <li>
 Strong understanding of O&amp;M contracts and operational safety standards.
 </li>
 <li>
 Excellent leadership, communication, and stakeholder management skills.
 </li>
 <li>
 Ability to analyse operational data and drive performance improvements.
 </li>
 <li>
 Familiarity with international metro systems.
 </li>
 <li>
 Strong knowledge of operational systems, technologies, and best practices.
 </li>
 <li>
 Excellent analytical and problem-solving skills.
 </li>
 <li>
 Ability to work effectively in a fast-paced, dynamic environment.
 
 
 </li>
 </ul>
 
 Why choose AtkinsR&eacute;alis?
 
 
 
 <ul>
 <li>
 Tax-free salary.
 </li>
 <li>
 Life insurance coverage.
 </li>
 <li>
 Comprehensive medical insurance coverage.
 </li>
 <li>
 Paid Annual leave.
 </li>
 <li>
 Company gratuity scheme.
 </li>
 <li>
 Discretionary bonus program.
 </li>
 <li>
 Annual flight contribution.
 </li>
 <li>
 Relocation assistance.
 </li>
 <li>
 Transportation &amp; housing allowances.
 </li>
 <li>
 Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, as well as personal health, fitness, and nutrition consulting.
 
 
 </li>
 </ul>
 
 Your difference makes a difference.
 
 We care for our people and are committed to creating an inclusive working environment where you can thrive and build a future you want to be a part of.
 
 
 AtkinsR&eacute;alis is committed to eliminating discrimination and encouraging diversity amongst our workforces. We aim to provide quality and fairness for all job applicants and employees and not to discriminate on grounds of gender, marital status, age, race, ethnic origin, religious conviction, or disablement. We oppose all forms of unlawful treatment and discrimination.
 
 
 Our aim is for the company to be representative of all sections of society and that each employee feels respected and able to give their best. We are committed to a policy of treating all our employees and job applications equally.
 
 
 
 We Pursue This Commitment By
 
 
 
 <ul>
 <li>
 Having clear and concise procedures and guidelines for both line managers and employees to ensure policies are fully understood and implemented.
 </li>
 <li>
 Complying with the relevant employment legislation and codes of practice.
 </li>
 <li>
 Ensuring that all existing employees, potential employees, colleagues, and customers are treated equally and with respect.
 
 
 </li>
 </ul>
 #RMP
</div>

<div>AtkinsR&eacute;alis is looking for a Senior Operations Manager, in Riyadh, KSA.
About AtkinsR&eacute;alis
Created by the integration of long-standing organizations dating back to 1911, AtkinsR&eacute;alis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory &amp; environmental services, intelligent networks &amp; cybersecurity, design &amp; engineering, procurement, project &amp; construction management, operations &amp; maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at www.atkinsrealis.com or follow us on LinkedIn.
Learn more about our career opportunities at: https://careers.atkinsrealis.com
The Senior Operations Manager shall have a minimum of 15 years&rsquo; managerial experience, including railway consulting experience, shall be able to oversee all Metro commercial service operational activities and verify that it is being carried out safely and in accordance with the O&amp;M Contract and to the Employers satisfaction.
They shall oversee the O&amp;M Contractors mobilization, staffing, reviewing their Operating procedures, instructions, code of conduct handbook, timetables and other operating materials submitted by each O&amp;M contractor in accordance with their respective contracts.
Key Responsibilities:
Operational Oversight:<ul><li>
Oversee all Metro commercial service operational activities.</li><li>
Ensure operations are conducted safely and in accordance with the O&amp;M Contract.</li><li>
Verify that service delivery meets the Employer&rsquo;s expectations and regulatory standards.</li></ul>
Contractor Management:<ul><li>
Supervise the mobilization and staffing of O&amp;M Contractors.</li><li>
Ensure contractors are adequately resourced and trained for operational readiness.</li><li>
Monitor contractor performance and compliance with operational KPIs.</li></ul>
Review and Approval:<ul><li>
Review and approve O&amp;M Contractors&rsquo; submissions including operating procedures, instructions, timetables, and code of conduct handbooks.</li><li>
Ensure all documentation aligns with contractual requirements and operational standards.</li></ul>
Safety and Compliance:<ul><li>
Ensure all operational activities are carried out in a safe and compliant manner.</li><li>
Conduct regular audits and inspections to verify adherence to safety protocols.</li></ul>
Stakeholder Coordination:<ul><li>
Liaise with internal and external stakeholders to ensure smooth coordination across operational functions.</li><li>
Facilitate communication between O&amp;M Contractors and the Employer.</li></ul>
Performance Monitoring and Reporting:<ul><li>
Monitor operational KPIs and prepare performance reports.</li><li>
Identify areas for improvement and implement corrective actions as needed.</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s degree in a relevant field (e.g., Engineering, Transportation Management), Master&rsquo;s preferred.</li><li>
Minimum 15 years of senior technical and management experience in rail operations and maintenance.</li><li>
Strong understanding of O&amp;M contracts and operational safety standards.</li><li>
Excellent leadership, communication, and stakeholder management skills.</li><li>
Ability to analyse operational data and drive performance improvements.</li><li>
Familiarity with international metro systems.</li><li>
Strong knowledge of operational systems, technologies, and best practices.</li><li>
Excellent analytical and problem-solving skills.</li><li>
Ability to work effectively in a fast-paced, dynamic environment.</li></ul>
Why choose AtkinsR&eacute;alis?<ul><li>
Tax-free salary.</li><li>
Life insurance coverage.</li><li>
Comprehensive medical insurance coverage.</li><li>
Paid Annual leave.</li><li>
Company gratuity scheme.</li><li>
Discretionary bonus program.</li><li>
Annual flight contribution.</li><li>
Relocation assistance.</li><li>
Transportation &amp; housing allowances.</li><li>
Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, as well as personal health, fitness, and nutrition consulting.</li></ul>
Your difference makes a difference. We care for our people and are committed to creating an inclusive working environment where you can thrive and build a future you want to be a part of.
AtkinsR&eacute;alis is committed to eliminating discrimination and encouraging diversity amongst our workforces. We aim to provide quality and fairness for all job applicants and employees and not to discriminate on grounds of gender, marital status, age, race, ethnic origin, religious conviction, or disablement. We oppose all forms of unlawful treatment and discrimination.
Our aim is for the company to be representative of all sections of society and that each employee feels respected and able to give their best. We are committed to a policy of treating all our employees and job applications equally.
We pursue this commitment by:<ul><li>
Having clear and concise procedures and guidelines for both line managers and employees to ensure policies are fully understood and implemented.</li><li>
Complying with the relevant employment legislation and codes of practice.</li><li>
Ensuring that all existing employees, potential employees, colleagues, and customers are treated equally and with respect.</li></ul>
#RMP</div>

Excelr Edtech Pvt Ltd

About ExcelR:ExcelR is a leading edtech company founded by distinguished alumni of IIM and ISB, dedicated to transforming careers through world-class upskilling. Recognized twice with the Deloitte Fast 50 Award, ExcelR is one of India&rsquo;s fastest-growing tech companies. With an employee size of 450+, we have a strong PAN India and USA presence. With a thriving community of 300,000+ learners, ExcelR delivers impactful learning experiences across the globe. We proudly collaborate with premier institutes like IIT Madras, IIT Jammu, IIT Roorkee, and BITS Pilani, offering cutting-edge programs.Designation: Senior Operations Manager &ndash; Pune (Classroom &amp; Branch Operations)Company: ExcelR Edtech Pvt LtdWork Location: Pune (multi-branch; on-site, frequent intra-city travel)Experience: 15+ years (multi-site operations)Languages: English &amp; Marathi &ndash; MandatoryEmployment Type: Full-time, PermanentIndustry: EdTech / Education &amp; TrainingDepartment: OperationsRole Category: Center/Branch Operations &amp; FacilitiesRole overview:ExcelR is hiring a senior operations leader to own end-to-end branch operations in Pune &amp; Mumbai&mdash;from classroom batch planning &amp; timetables to student service escalations, facilities uptime, vendor management, audits, and team leadership. You&rsquo;ll ensure batches start on time, student experience is exceptional, and every centre runs like clockwork.Key responsibilities<ul><li>Lead day-to-day operations across Pune &amp; Mumbai branches; ensure SLA adherence and smooth academic delivery.</li><li>Drive classroom batch planning/scheduling: timetables, room allocation, trainer/faculty rostering, substitutions.</li><li>Own student/customer escalations: queue, triage, resolve; implement service-recovery and prevention plans (TAT &amp; RCA).</li><li>Manage facilities &amp; infrastructure: housekeeping, IT/AV, internet, power backup, security, hygiene &amp; safety.</li><li>Run vendor management &amp; procurement: AMC/repairs, rate contracts, service audits, and payments coordination.</li><li>Govern SOPs &amp; compliance: statutory, fire &amp; safety, health &amp; sanitation, data/privacy norms; conduct periodic audits.</li><li>Track inventory &amp; assets (classroom equipment, laptops, routers, biometrics, signage, furniture).</li><li>Coordinate closely with Sales, Academics, Placements &amp; Corporate Training for capacity planning and special batches.</li><li>Ensure accurate CRM/LMS updates (batches, attendance, trainer allocation) and handle ticketing workflows.</li><li>Publish daily/weekly MIS (batch start on time %, occupancy, faculty utilization, NPS/CSAT, incident log, facility uptime).</li><li>Drive continuous improvement using Lean/Six Sigma concepts; standardize best practices across centers.</li><li>Manage budgets &amp; cost control: optimize opex, negotiate vendors, prevent leakage &amp; wastage.</li><li>Build, coach, and performance-manage a team of Center/Operations Managers &amp; Executives; plan rosters &amp; training.</li><li>Business continuity: contingency for trainer no-shows, infra outages, high-demand weekends/peak seasons.</li></ul>Success metrics (KPIs)<ul><li>On-time batch start &ge; 98%; faculty utilization &amp; classroom occupancy targets met.</li><li>NPS/CSAT improvement and escalation TAT &lt; 24 hours.</li><li>Facility uptime &ge; 99% and internal audit score &ge; 95%.</li><li>Budget adherence and productivity benchmarks for ops team.</li></ul>Preferred candidate profile<ul><li>15+ years in multi-site operations/center management &mdash; EdTech, training/coaching, test-prep, K12/higher-ed, or service-heavy retail/hospitality.</li><li>Proven leadership of large on-ground teams and 3rd-party vendors; strong stakeholder management.</li><li>Fluent in English &amp; Marathi; excellent written &amp; verbal communication and conflict resolution.</li><li>Strong with Excel/Google Sheets, CRM/LMS (e.g., Salesforce/Zendesk/Freshdesk), and basic IT/AV troubleshooting.</li><li>Hands-on, process-driven, and data-oriented; adept at SOPs, audits, and continuous improvement.</li><li>Readiness to work evenings/weekends as per batch schedules; frequent intra-city center visits.</li></ul>Education: Any Graduate<ul><li>Local Pune market/geo familiarity preferred;</li><li>EdTech industry experience preferred.</li></ul>Job Type: Full-timePay: &#8377;1,000,000.00 - &#8377;1,500,000.00 per yearApplication Question(s):<ul><li>How many years of experience do you have in the EdTech industry?</li></ul>Experience:<ul><li>Operations management: 10 years (Required)</li></ul>Language:<ul><li>Marathi (Required)</li></ul>Work Location: In person

Beckman Coulter Life Sciences

<div>Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Life Sciences, one of Danaher&rsquo;s 15+ operating companies, our work saves lives&mdash;and we&rsquo;re all united by a shared commitment to innovate for tangible impact.
You&rsquo;ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher&rsquo;s system of continuous improvement, you help turn ideas into impact &ndash; innovating at the speed of life.
At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.
We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory. It&rsquo;s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we&rsquo;re just beginning. Working together, let&rsquo;s put our time and talents together to advance human health for tomorrow.
Learn about the Danaher Business System which makes everything possible.
The Senior Operations Manager is responsible for leading and managing operational activities, ensuring that all processes are streamlined, cost-effective, and aligned with the company's objectives. This role involves strategic planning, resource management, and implementation of best practices to enhance operational efficiency and drive business success.
This position reports to the Director Operations and is part of the Manufacturing Function located in BDC, Bengaluru India and will be an on-site role.
In this role, you will have the opportunity to:<ul><li>
Team Leadership: Lead, mentor, and manage a team of operations staff; provide guidance and support to ensure high performance and professional growth.</li><li>
Compliance and Safety: Ensure compliance with industry regulations, company policies, and safety standards to maintain a safe and compliant work environment.</li><li>
Operational Leadership:<ul><li>
Develop and implement operational strategies to achieve business objectives.</li><li>
Oversee daily operations, ensuring processes run smoothly and efficiently.</li><li>
Monitor and evaluate operational performance, identifying areas for improvement.</li></ul></li></ul><ul><li>
Resource Management:<ul><li>
Manage budgets and resources to optimize operational costs.</li><li>
Lead and mentor operational teams, fostering a culture of high performance and continuous improvement.</li><li>
Ensure appropriate staffing levels and workforce management to meet operational demands.</li></ul></li><li>
Process Improvement:<ul><li>
Identify and implement process improvements to enhance productivity and efficiency.</li><li>
Use data analysis and metrics to identify trends and opportunities for improvement.</li><li>
Collaborate with cross-functional teams to streamline operations and reduce waste.</li></ul></li><li>
Strategic Planning:<ul><li>
Contribute to the development of strategic plans and objectives for the organization.</li><li>
Align operational goals with the overall business strategy.</li><li>
Prepare and present operational reports for senior management.</li></ul></li><li>
Risk Management:<ul><li>
Identify potential risks and develop mitigation plans.</li><li>
Ensure business continuity and manage crisis situations effectively.</li></ul></li></ul>
The essential requirements of the job include<ul><li>
An Engineering Degree with a master&rsquo;s degree or MBA is often preferred.</li><li>
Significant experience in operations management or a similar role, typically 10 -15 years.</li></ul>
It would be a plus if you also possess previous experience in:<ul><li>
Business administration, Operations Management</li><li>
Familiarity with operations management software, competence in using data analysis and business intelligence tools</li><li>
Knowledge of Industry trends, best practices, relevant regulations, Quality Control and compliance requirements</li></ul>
Join our winning team today. Together, we&rsquo;ll accelerate the real-life impact of tomorrow&rsquo;s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.</div>

Motive

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div><div>
<h3 class="jobSectionHeader">
About the Role:</h3>
</div>
The Marketing Operations team is responsible for building the tools and capabilities that enable us to scale our marketing practice. That includes all we do with marketing systems, marketing services, data quality, sales alignment and more. The team provides strategic and tactical support to key projects at Motive that make it possible for us to grow. We collaborate closely with teams across the company - like enterprise systems, sales, product marketing, engineering and more.

As a our Marketing Operations Manager, you will administer and advance the entire MarTech stack, ensuring seamless, secure integrations and data consistency across platforms while translating diverse business needs into robust technical solutions. You will also drive the roadmap and development of innovative AI capabilities to elevate marketing team performance and content quality, partnering closely with stakeholders to design, deploy, and optimize central AI tools and processes. As a business owner for marketing data requirements, the manager will establish frameworks for data structure, access, and compliance in collaboration with IT and quality teams, championing change management, clear documentation, and organization-wide alignment throughout any evolution of tools or architecture.

This role is remote and based in Canada.

As a bonus, you'll be able to embed yourself deep in the world of the physical economy and help understand the forces that govern it.
<h3 class="jobSectionHeader">
What You'll Do:</h3>
<ul><li>Own roadmap and development of AI functionalities for Motive's marketing team 
<ul><li>Partner with marketing teams to develop AI driven processes to drive team efficiencies and quality of content</li>
<li>Enable marketing managers on central AI tools; Establish standard operating procedures for team members to ensure secure data use, quality outputs.</li>
<li>Work with GTM ops and marketing teams to develop requirements for standalone AI tools to develop AI components of martech stack</li>
</ul></li><li>Administer, optimize, and document the marketing technology stack (e.g., CRM, automation platforms), 
<ul><li>Coordinate and oversee integrations between martech platforms and broader business systems, ensuring data consistency and security across teams.</li>
<li>Partner with marketing stakeholders to translate business requirements into technical designs, manage the development, deployment, ongoing management of and goal attainment of marketing tools.</li>
<li>Partner with the Marketing Ops team to deeply understand the business and our marketing opportunities and build the right tools and capabilities to address them</li>
</ul></li><li>Serve as business owner for marketing data requirements 
<ul><li>Establish data structure, access, and business requirements in partnership with IT, data quality, and compliance teams to drive marketing initiatives</li>
<li>Lead change management and communication for updates to marketing data architecture or martech capabilities, ensuring clear documentation and stakeholder alignment.</li>
</ul></li></ul><h3 class="jobSectionHeader">What We're Looking For:</h3>
<ul><li>Minimum 5 years of hands on experience developing and managing a marketing technical stack and database; experience evaluating, selecting and onboarding tools is a plus</li>
<li>Minimum 1 years of hands-on professional use of AI platforms such as Gemini, ChatGPT, Claude etc.
<ul><li>2 years preferred; Practical application development is a plus</li>
</ul></li><li>Strong platform management experience with a product management mindset
<ul><li>Excellent first principles problem solving skills</li>
<li>Cross-functional experience driving system changes</li>
</ul></li><li>Past hands-on expertise managing and developing in Motive's main GTM stack: Salesforce, 6sense, Marketo, Snowflake, Tableau; Some SQL experience necessary.</li>
<li>Strong communication and presentation skills, demonstrated experience briefing senior leaders on outcomes &amp; recommendations</li>
</ul><div>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here .

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

#LI-Remote</div></div>

Senior Marketing Operations Manager, Platform

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Senior Marketing Operations Manager, Platform